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Bootstrap4 :: =========Completed=========

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This commit is contained in:
Sakthi002
2021-01-04 12:45:44 +05:30
committed by Manish Verma
parent b742d1f639
commit 3d5d7a20bd
3 changed files with 180 additions and 225 deletions
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400
resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php
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@@ -102,11 +102,35 @@ if ($thread->title != "") {
?>
@section('content')
<div id="alert10" class="alert alert-success alert-dismissable" style="display:none;">
<button id="dismiss10" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<b><i class="icon fas fa-check"></i>{!! Lang::get('lang.alert') !!}!</b>
<div id="message-success0"></div>
</div>
<div id="alert11" class="alert alert-success alert-dismissable" style="display:none;">
<button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fas fa-check"></i>{!! Lang::get('lang.alert') !!}!</h4>
<div id="message-success1"></div>
</div>
<div id="alert12" class="alert alert-warning alert-dismissable" style="display:none;">
<button id="dismiss12" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fas fa-exclamation-triangle"></i>{!! Lang::get('lang.alert') !!}!</h4>
<div id="message-warning1"></div>
</div>
<div id="alert13" class="alert alert-danger alert-dismissable" style="display:none;">
<button id="dismiss13" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fas fa-ban"></i>{!! Lang::get('lang.alert') !!}!</h4>
<div id="message-danger1"></div>
</div>
<!-- Main content -->
<div class="card card-light">
<div class="card-header">
<h3 class="card-title" id="refresh2"><i class="fas fa-ticket-alt"> </i> {!! $thread->getSubject() !!}</h3>
<div class="card-tools">
</div>
<!-- ticket details Table -->
<div class="card-body">
<div class="mb-3">
<!-- <button type="button" class="btn btn-default"><i class="fa fa-edit" style="color:green;"> </i> Edit</button> -->
<?php
Event::fire(new \App\Events\TicketBoxHeader($user->id));
@@ -117,7 +141,7 @@ if ($thread->title != "") {
<?php } ?>
<?php if ($group->can_assign_ticket == 1) { ?>
<button type="button" class="btn btn-sm btn-default btn-tool" data-toggle="modal" data-target="#{{$tickets->id}}assign"><i class="fas fa-hand-point-right" style="color:orange;"> </i> {!! Lang::get('lang.assign') !!}</button>
<button type="button" class="btn btn-sm btn-default btn-tool" data-toggle="modal" data-target="#assign{{$tickets->id}}"><i class="fas fa-hand-point-right" style="color:orange;"> </i> {!! Lang::get('lang.assign') !!}</button>
<?php } ?>
@if($tickets->assigned_to == Auth::user()->id)
@@ -150,14 +174,14 @@ if ($thread->title != "") {
<?php if ( $tickets_approval->status==1) {?>
<?php if ($group->can_edit_ticket == 1) {?>
<a href="#" d="close" class="dropdown-item"><i class="fas fa-check" style="color:green;"> </i> {!! Lang::get('lang.close') !!}</a>
<a href="#" id="close" class="dropdown-item"><i class="fas fa-check" style="color:green;"> </i> {!! Lang::get('lang.close') !!}</a>
<?php } ?>
<?php } ?>
<a href="#" id="resolved" class="dropdown-item"><i class="fas fa-check-circle " style="color:green;"> </i> {!! Lang::get('lang.resolved') !!} </a>
</div>
</div>
<?php if ($group->can_delete_ticket == 1 || $group->can_ban_email == 1) { ?>
<div id="more-option" class="btn-group">
<div id="more-option" class="btn-group ml-0">
<button type="button" class="btn btn-sm btn-default dropdown-toggle" data-toggle="dropdown" id="d2"><i class="fas fa-cogs" style="color:teal;"> </i>
{!! Lang::get('lang.more') !!} <span class="caret"></span>
</button>
@@ -180,25 +204,6 @@ if ($thread->title != "") {
<?php }
?>
</div>
</div>
<!-- ticket details Table -->
<div class="card-body">
<div id="alert11" class="alert alert-success alert-dismissable" style="display:none;">
<button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fas fa-check"></i>{!! Lang::get('lang.alert') !!}!</h4>
<div id="message-success1"></div>
</div>
<div id="alert12" class="alert alert-warning alert-dismissable" style="display:none;">
<button id="dismiss12" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fas fa-exclamation-triangle"></i>{!! Lang::get('lang.alert') !!}!</h4>
<div id="message-warning1"></div>
</div>
<div id="alert13" class="alert alert-danger alert-dismissable" style="display:none;">
<button id="dismiss13" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fas fa-ban"></i>{!! Lang::get('lang.alert') !!}!</h4>
<div id="message-danger1"></div>
</div>
<?php
$priority = App\Model\helpdesk\Ticket\Ticket_Priority::where('priority_id', '=', $tickets->priority_id)->first();
?>
@@ -312,7 +317,14 @@ if ($thread->title != "") {
</div> <!-- added 05/05/2016-->
<div id="resultdiv"></div>
<div>
<div class="card card-light" id="inboxactions">
<div class="card-header">
<h3 class="card-title">Actions</h3>
</div>
<div class="card-body">
<ul class="nav nav-tabs">
<li class="nav-item"><a class="nav-link active" href="#General" data-toggle="tab" style="color:#27C116;" id="aa"><i class="fa fa-reply-all"> </i> {!! Lang::get('lang.reply') !!}</a></li>
@@ -412,25 +424,6 @@ if ($thread->title != "") {
<textarea style="width:98%;height:20%;" name="reply_content" class="form-control" id="reply_content"></textarea>
</div>
{!! $errors->first('reply_content', '<spam class="help-block text-red">:message</spam>') !!}
<script src="{{asset('vendor/unisharp/laravel-ckeditor/ckeditor.js')}}"></script>
<script>
CKEDITOR.replace( 'reply_content', {
toolbarGroups: [
{"name":"basicstyles","groups":["basicstyles"]},
{"name":"links","groups":["links"]},
{"name":"paragraph","groups":["list","blocks"]},
{"name":"document","groups":["mode"]},
{"name":"insert","groups":["insert"]},
{"name":"styles","groups":["styles"]},
{"name":"about","groups":["about"]}
],
filebrowserImageBrowseUrl: "{{url('laravel-filemanager?type=Images')}}",
filebrowserImageUploadUrl: "{{url('laravel-filemanager/upload?type=Images')}}",
filebrowserBrowseUrl: "{{url('laravel-filemanager?type=Files')}}",
filebrowserUploadUrl: "{{url('laravel-filemanager/upload?type=Files')}}",
removeButtons: 'Underline,Strike,Subscript,Superscript,Anchor,Styles,Specialchar'
});
</script>
</div>
</div>
</div>
@@ -467,20 +460,9 @@ if ($thread->title != "") {
<div class="tab-pane" id="Internal">
<!-- ticket reply -->
<div id="show5" style="display:none;">
<div class="col-md-4">
</div>
<div class="col-md-4">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
</div>
<!-- </br>
</br>
</br>
</br>
</br>
</br>
</br>
</br> -->
<div id="show5" class="text-center" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
</div>
<div id="t2">
{!! Form::model($tickets->id, ['id'=>'form2','method' => 'PATCH'] )!!}
@@ -515,6 +497,7 @@ if ($thread->title != "") {
</div>
<?php Event::fire('timeline.tab.content',[$tickets]); ?>
</div>
</div>
<!-- ticket conversations -->
<?php
@@ -817,12 +800,12 @@ if ($thread->title != "") {
<!-- Edit Ticket modal -->
<?php if ($group->can_edit_ticket == 1) { ?>
<div class="modal fade" id="Edit">
<div class="modal-dialog" style="width:60%;height:70%;">
<div class="modal-dialog modal-lg" style="width:60%;height:70%;">
<div class="modal-content">
{!! Form::model($tickets->id, ['id'=>'form','method' => 'PATCH'] )!!}
<div class="modal-header">
<h4 class="modal-title">{!! Lang::get('lang.edit') !!} <b>[#{!! $tickets->ticket_number !!}]</b></h4>
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidd en="true">&times;</span></button>
<h4 class="modal-title">{!! Lang::get('lang.edit') !!} <b>[#{!! $tickets->ticket_number !!}]</b>[{!! $user->user_name !!}]</h4>
</div>
<div class="modal-body" id="hide">
<div class="form-group">
@@ -899,20 +882,12 @@ if ($thread->title != "") {
</div>
</div>
</div>
<div id="show" style="display:none;">
<div class="row col-md-12">
<div class="col-sm-5">
</div>
<div class="col-sm-2">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
</div>
<div class="col-sm-5">
</div>
</div>
<div id="show" style="display:none;text-align: center;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis">{!! Lang::get('lang.close') !!}</button>
<input type="submit" class="btn btn-primary pull-right" value="{!! Lang::get('lang.update') !!}">
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default" data-dismiss="modal" id="dismis">{!! Lang::get('lang.close') !!}</button>
<input type="submit" class="btn btn-primary" value="{!! Lang::get('lang.update') !!}">
</div>
{!! Form::close() !!}
</div><!-- /.modal-content -->
@@ -926,16 +901,16 @@ if ($thread->title != "") {
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">{!! Lang::get('lang.ban_email') !!} </h4>
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
</div>
<div class="modal-body">
{!! Lang::get('lang.are_you_sure_to_ban') !!} {!! $user->email !!}
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
<button id="ban" type="button" class="btn btn-warning pull-right" >{!! Lang::get('lang.ban_email') !!}</button>
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
<button id="ban" type="button" class="btn btn-warning" >{!! Lang::get('lang.ban_email') !!}</button>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
@@ -945,36 +920,37 @@ if ($thread->title != "") {
?>
<!-- Change Owner Modal -->
<div class="modal fade" id="ChangeOwner">
<div class="modal-dialog">
<div class="modal-dialog modal-lg">
<div class="modal-content">
{!! Form::open(['id'=>'form4','method' => 'PATCH'] )!!}
<div class="modal-header">
<button type="button" class="close" id="close101" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">{!! Lang::get('lang.change_owner_for_ticket') !!} <b>#{!! $tickets->ticket_number !!}</b></h4>
<button type="button" class="close" id="close101" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span>
</button>
</div>
<div class="nav-tabs-custom">
<div class="p-2">
<ul class="nav nav-tabs">
<li class="active"><a href="#ahah1" data-toggle="tab" style="color:green;" id="aa"><i class="fa fa-users"> </i> {!! Lang::get('lang.search_existing_users') !!}</a></li>
<li><a href="#haha2" data-toggle="tab" style="color:orange;"><i class="fa fa-user-plus" > </i> {!! Lang::get('lang.add_new_user') !!}</a></li>
<li class="nav-item">
<a class="nav-link active" href="#ahah1" data-toggle="tab" style="color:green;" id="aa"><i class="fas fa-users"> </i> {!! Lang::get('lang.search_existing_users') !!}</a>
</li>
<li class="nav-item">
<a class="nav-link" href="#haha2" data-toggle="tab" style="color:orange;"><i class="fas fa-user-plus" > </i> {!! Lang::get('lang.add_new_user') !!}</a>
</li>
</ul>
<div class="tab-content">
<div class="tab-content mt-2">
<div class="tab-pane active" id="ahah1">
<div id="change_alert" class="alert alert-danger alert-dismissable" style="display:none;">
<button id="change_dismiss" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fa fa-exclamation-circle"></i>Alert!</h4>
<b><i class="icon fa fa-exclamation-circle"></i>Alert!</b>
<div id="message-success42"></div>
</div>
<div class="modal-body">
<div class="row">
<div class="col-md-4">
</div>
<div class="col-md-6" id="change_loader" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
</div>
<div>
<div class="text-center" id="change_loader" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
</div>
<div id="change_body">
<div id="change_body" class="p-2">
<?php $users = App\User::where('role', '=', 'user')->get(); ?>
{!! Lang::get('lang.add_another_owner') !!}
<label>{!! Lang::get('lang.add_another_owner') !!}</label>
<input type="text" class="form-control" id="tags2" name="email" placeholder="{!! Lang::get('lang.search_user') !!}"\>
<input type="hidden" name="ticket_id" value="{!! $tickets->id !!}">
<input type="hidden" name="action" value="change-owner">
@@ -994,42 +970,33 @@ if ($thread->title != "") {
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis42">{!! Lang::get('lang.close') !!}</button>
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default" data-dismiss="modal" id="dismis42">{!! Lang::get('lang.close') !!}</button>
<!--<input type='checkbox' name='send-mail' class='icheckbox_flat-blue' value='".$ticket->id."'><span disabled class="btn btn-sm">Check to notify user</span></input>-->
<button type="submit" class="btn btn-primary pull-right" id="submt2">{!! Lang::get('lang.update') !!}</button>
<button type="submit" class="btn btn-primary" id="submt2">{!! Lang::get('lang.update') !!}</button>
</div>
{!! Form::close()!!}
</div><!--tab-pane active-->
<div class="tab-pane" id="haha2">
<div id="change_alert2" class="alert alert-danger alert-dismissable" style="display:none;">
<button id="change_dismiss" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fa fa-check"></i>Alert!</h4>
<b><i class="icon fa fa-check"></i>Alert!</b>
<div id="message-success422"></div>
</div>
<div class="modal-body" id="abc">
<h4 class="modal-title pull-left">{!! Lang::get('lang.add_new_user') !!}</h4>
<br/><br/>
<div id="abc" class="p-2">
<label>{!! Lang::get('lang.add_new_user') !!}</label>
<div id="here2"></div>
{!! Form::model($tickets->id, ['id'=>'change-add-owner','method' => 'PATCH'] )!!}
<div id="add-change-loader" style="display:none;">
<div class="row col-md-12">
<div class="col-sm-5">
</div>
<div class="col-sm-2">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
</div>
<div class="col-sm-5">
</div>
</div>
<br/><br/><br/><br/>
<div id="add-change-loader" class="text-center" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
</div>
<div id="add-change-body">
<input type="text" name="name" class="form-control" placeholder="{!! Lang::get('lang.name') !!}" required>
<input type="email" name="email" class="form-control" placeholder="{!! Lang::get('lang.e-mail') !!}" required>
<input type="hidden" name="ticket_id" value="{!! $tickets->id !!}">
<input type="hidden" name="action" value="change-add-owner">
<input type="submit" class="btn" value="{!! Lang::get('lang.submit') !!}">
<input type="submit" class="btn btn-primary" value="{!! Lang::get('lang.submit') !!}">
</div>
{!! Form::close() !!}
</div>
@@ -1042,13 +1009,13 @@ if ($thread->title != "") {
<?php if ($group->can_assign_ticket == 1) { ?>
<!-- Ticket Assign Modal -->
<div class="modal fade" id="{{$tickets->id}}assign">
<div class="modal fade" id="assign{{$tickets->id}}">
<div class="modal-dialog">
<div class="modal-content">
{!! Form::open(['id'=>'form1','method' => 'PATCH'] )!!}
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">{!! Lang::get('lang.assign') !!}</h4>
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
</div>
<div id="assign_alert" class="alert alert-success alert-dismissable" style="display:none;">
<button id="assign_dismiss" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
@@ -1056,12 +1023,8 @@ if ($thread->title != "") {
<div id="message-success1"></div>
</div>
<div class="modal-body">
<div class="row">
<div class="col-md-4">
</div>
<div class="col-md-6" id="assign_loader" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
</div>
<div class="text-center" id="assign_loader" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
</div>
<div id="assign_body">
<p>{!! Lang::get('lang.whome_do_you_want_to_assign_ticket') !!}?</p>
@@ -1081,9 +1044,9 @@ if ($thread->title != "") {
</select>
</div>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis4">{!! Lang::get('lang.close') !!}</button>
<button type="submit" class="btn btn-success pull-right" id="submt2">{!! Lang::get('lang.assign') !!}</button>
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default" data-dismiss="modal" id="dismis4">{!! Lang::get('lang.close') !!}</button>
<button type="submit" class="btn btn-success" id="submt2">{!! Lang::get('lang.assign') !!}</button>
</div>
{!! Form::close()!!}
</div><!-- /.modal-content -->
@@ -1096,15 +1059,15 @@ if ($thread->title != "") {
<div class="modal-dialog">
<div class="modal-content">
<div class="modal-header">
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">{!! Lang::get('lang.surrender') !!}</h4>
<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
</div>
<div class="modal-body">
<p>{!! Lang::get('lang.are_you_sure_you_want_to_surrender_this_ticket') !!}?</p>
<span>{!! Lang::get('lang.are_you_sure_you_want_to_surrender_this_ticket') !!}?</span>
</div>
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis6">{!! Lang::get('lang.close') !!}</button>
<button type="button" class="btn btn-warning pull-right" id="Surrender">{!! Lang::get('lang.surrender') !!}</button>
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default" data-dismiss="modal" id="dismis6">{!! Lang::get('lang.close') !!}</button>
<button type="button" class="btn btn-warning" id="Surrender">{!! Lang::get('lang.surrender') !!}</button>
</div>
</div><!-- /.modal-content -->
</div><!-- /.modal-dialog -->
@@ -1142,7 +1105,7 @@ if ($thread->title != "") {
</div>
<div class="tab-pane" id="haha">
<div class="modal-body" id="abc">
<div id="here2"></div>
<div id="here_new"></div>
{!! Form::model($tickets->id, ['id'=>'add-user','method' => 'PATCH'] )!!}
<div id="show8" style="display:none;text-align:center;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
@@ -1209,19 +1172,16 @@ if ($thread->title != "") {
<!-- merge tickets modal -->
<div class="modal fade" id="MergeTickets">
<div class="modal-dialog">
<div class="modal-dialog modal-lg">
<div class="modal-content">
<div class="modal-header">
<h4 class="modal-title">{!! Lang::get('lang.merge-ticket') !!} <b>[#{!! $tickets->ticket_number !!}]</b> </h4>
<button type="button" class="close" data-dismiss="modal" id="merge-close" aria-label="Close"><span aria-hidden="true">&times;</span></button>
<h4 class="modal-title">{!! Lang::get('lang.merge-ticket') !!} </h4>&nbsp;<b>#{!! $tickets->ticket_number !!}</b>
</div><!-- /.modal-header-->
<div class ="modal-body">
<div class="row">
<div class="col-md-4">
</div>
<div class="col-md-6" id="merge_loader" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}"><br/><br/><br/>
</div><!-- /.merge-loader -->
<div class="text-center" id="merge_loader" style="display:none;">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}">
</div>
<div id="merge_body">
<div id="merge-body-alert">
@@ -1229,12 +1189,12 @@ if ($thread->title != "") {
<div class="col-md-12">
<div id="merge-succ-alert" class="alert alert-success alert-dismissable" style="display:none;" >
<!-- <button id="dismiss-merge" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button> -->
<h4><i class="icon fa fa-check"></i>Alert!</h4>
<b><i class="icon fa fa-check"></i>Alert!</b>
<div id="message-merge-succ"></div>
</div>
<div id="merge-err-alert" class="alert alert-danger alert-dismissable" style="display:none;">
<!-- <button id="dismiss-merge2" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button> -->
<h4><i class="icon fa fa-ban"></i>Alert!</h4>
<h4><i class="icon fas fa-ban"></i>Alert!</h4>
<div id="message-merge-err"></div>
</div>
</div>
@@ -1266,7 +1226,7 @@ if ($thread->title != "") {
</div>
<div class="row">
<div class="col-md-8">
<div class="col-md-6">
<label>{!! Lang::get('lang.select_tickets') !!}</label>
<select class="form-control select2" id="select-merge-tickts" name="t_id[]" multiple="multiple" data-placeholder="{!! Lang::get('lang.select_tickets') !!}" style="width: 100%;">
@@ -1274,20 +1234,18 @@ if ($thread->title != "") {
</select>
</div>
</div>
<div class="row">
<div class="col-md-8">
<div class="col-md-6">
<label>{!! Lang::get('lang.merge-reason') !!}</label>
<textarea name="reason" class="form-control"></textarea>
</div>
</div>
</div><!-- mereg-body-form -->
</div><!-- merge-body -->
</div><!-- /.modal-body -->
<div class="modal-footer">
<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
<input type="submit" id="merge-btn" class="btn btn-primary pull-right" value="{!! Lang::get('lang.merge') !!}"></input>
<div class="modal-footer justify-content-between">
<button type="button" class="btn btn-default" data-dismiss="modal" id="dismis2">{!! Lang::get('lang.close') !!}</button>
<input type="submit" id="merge-btn" class="btn btn-primary" value="{!! Lang::get('lang.merge') !!}"></input>
{!! Form::close() !!}
</div><!-- /.modal-footer -->
</div><!-- /.modal-content -->
@@ -1339,6 +1297,9 @@ if ($thread->title != "") {
['height', ['height']]
]
});
$("#reply_content").summernote({
height: 250,
});
});
jQuery('.star').attr('disabled', true);
@@ -1405,11 +1366,9 @@ if ($thread->title != "") {
$("#hidespin").show();
$("#d1").trigger("click");
var message = "{!! Lang::get('lang.your_ticket_have_been_closed') !!}";
$("#alert11").show();
$('#message-success1').html(message);
setTimeout(function() {
window.location = document.referrer;
}, 500);
$("#alert10").css('display','block');
$('#message-success0').html(message);
location.reload();
}
})
return false;
@@ -1438,14 +1397,12 @@ if ($thread->title != "") {
$("#hidespin").show();
$("#d1").trigger("click");
var message = "successfull approval";
$("#alert11").show();
$('#message-success1').html(message);
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){
$("#alert11").hide();
setTimeout(function() {
window.location = document.referrer;
}, 500);
$("#alert10").css('display','none');
}, 2000);
location.reload();
}
})
return false;
@@ -1466,17 +1423,12 @@ if ($thread->title != "") {
$("#hide2").show();
$("#show2").hide();
var message = "{!! Lang::get('lang.your_ticket_have_been_resolved') !!}";
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function(){$("#alert11").hide();
setTimeout(function() {
// var link = document.querySelector('#load-inbox');
// if(link) {
// link.click();
// }
window.location = document.referrer;
}, 500);
console.log(message,'message')
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){$("#alert10").css('display','none');
}, 2000);
location.reload();
}
})
return false;
@@ -1496,9 +1448,11 @@ if ($thread->title != "") {
$("#hide2").show();
$("#show2").hide();
var message = "{!! Lang::get('lang.your_ticket_have_been_opened') !!}";
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function(){$("#alert11").hide(); }, 4000);
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){$("#alert10").css('display','none');
}, 4000);
location.reload();
}
})
return false;
@@ -1518,18 +1472,12 @@ if ($thread->title != "") {
$("#hide2").show();
$("#show2").hide();
var message = "{!! Lang::get('lang.your_ticket_have_been_moved_to_trash') !!}";
$("#alert11").show();
$('#message-success1').html(message);
$("#alert10").css('display','block');
$('#message-success0').html(message);
//alert(document.referrer);
setInterval(function(){$("#alert11").hide();
setTimeout(function() {
// var link = document.querySelector('#load-inbox');
// if(link) {
// link.click();
// }
window.location = document.referrer;
}, 500);
setInterval(function(){$("#alert10").css('display','none');
}, 2000);
location.reload();
}
})
return false;
@@ -1543,9 +1491,11 @@ if ($thread->title != "") {
$("#dismis2").trigger("click");
$("#refresh").load("../thread/{{$tickets->id}} #refresh");
var message = "{!! Lang::get('lang.this_email_have_been_banned') !!}";
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function(){$("#alert11").hide(); }, 4000);
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){$("#alert10").css('display','none');
}, 4000);
location.reload();
}
})
return false;
@@ -1577,13 +1527,13 @@ if ($thread->title != "") {
$("#show").hide();
$("#hide").show();
if (response == 0) {
// message = "{!! Lang::get('lang.ticket_updated_successfully') !!}"
// $("#dismis").trigger("click");
message = "{!! Lang::get('lang.ticket_updated_successfully') !!}"
$('#Edit').modal('hide');
// $("#refresh1").load("../thread/{{$tickets->id}} #refresh1");
// $("#refresh2").load("../thread/{{$tickets->id}} #refresh2");
// $("#alert11").show();
// $('#message-success1').html(message);
// setInterval(function(){$("#alert11").hide(); }, 4000);
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){$("#alert10").css('display','none'); }, 4000);
location.reload();
}
else if (response == 1) {
@@ -1625,9 +1575,9 @@ if ($thread->title != "") {
// setInterval(function(){$("#alert11").hide(); },4000);
location.reload();
var message = "Success!";
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){$("#dismiss10").trigger("click"); }, 2000);
}
$("#assign_body").show();
$("#assign_loader").hide();
@@ -1656,9 +1606,9 @@ if ($thread->title != "") {
if (response == 400) {
message = "{{Lang::get('lang.selected-user-is-already-the-owner')}}";
}
$('#change_alert').show();
$('#change_alert').css('display','block');
$('#message-success42').html(message);
setInterval(function(){$("#change_alert").hide(); }, 5000);
setInterval(function(){$("#change_alert").css('display','none'); }, 5000);
$("#change_body").show();
$("#change_loader").hide();
} else {
@@ -1674,9 +1624,10 @@ if ($thread->title != "") {
$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
$("#change-refresh").load("../thread/{{$tickets->id}} #change-refresh");
var message = "{{Lang::get('lang.change-success')}}";
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function(){$("#alert11").hide(); }, 4000);
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){$("#alert10").css('display','none'); }, 4000);
location.reload();
}
}
})
@@ -1704,9 +1655,10 @@ if ($thread->title != "") {
$("#refresh3").load("../thread/{{$tickets->id}} #refresh3");
$("#refreshTo").load("../thread/{{$tickets->id}} #refreshTo");
var message = "{{Lang::get('lang.change-success')}}";
$("#alert11").show();
$('#message-success1').html(message);
setInterval(function(){$("#alert11").hide(); }, 4000);
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){$("#alert10").css('display','none'); }, 4000);
location.reload();
} else {
if (response == 4){
var message = "{{Lang::get('lang.user-exists')}}";
@@ -1761,13 +1713,9 @@ if ($thread->title != "") {
$("#alert21").show();
$('#message-success2').html(message);
setInterval(function(){$("#alert21").hide(); }, 4000);
$("#newtextarea").empty();
var div = document.getElementById('newtextarea');
div.innerHTML = div.innerHTML + '<textarea style="width:98%;height:200px;" name="reply_content" class="form-control" id="reply_content"/></textarea>';
$("#newtextarea1").empty();
var div1 = document.getElementById('newtextarea1');
div1.innerHTML = div1.innerHTML + '<textarea style="width:98%;height:200px;" name="InternalContent" class="form-control" id="InternalContent"/></textarea>';
var wysihtml5Editor = $('textarea').wysihtml5().data("wysihtml5").editor;
$("#show5").hide();
$("#t2").show();
$('#InternalContent').summernote('reset');
setInterval(function(){
var head= document.getElementsByTagName('head')[0];
var script= document.createElement('script');
@@ -1782,6 +1730,8 @@ if ($thread->title != "") {
// alert('fail');
var message = "{!! Lang::get('lang.for_some_reason_your_message_was_not_posted_please_try_again_later') !!}";
$("#alert23").show();
$("#show5").hide();
$("#t2").show();
$('#message-danger2').html(message);
setInterval(function(){$("#alert23").hide(); }, 4000);
// $( "#dismis4" ).trigger( "click" );
@@ -1836,9 +1786,6 @@ if ($thread->title != "") {
}
$('#form3').on('submit', function() {
for ( instance in CKEDITOR.instances ) {
CKEDITOR.instances[instance].updateElement();
}
var fd = new FormData(document.getElementById("form3"));
var reply_content = document.getElementById('reply_content').value;
if(reply_content) {
@@ -1851,6 +1798,9 @@ if ($thread->title != "") {
$('#message-danger2').html(message);
$("#show3").hide();
$("#t1").show();
$('html, body').animate({
scrollTop: $("#inboxactions").offset().top
}, 500);
return false;
}
var reply_content = document.getElementById('reply_content').value;
@@ -1865,10 +1815,16 @@ if ($thread->title != "") {
beforeSend: function() {
$("#t1").hide();
$("#show3").show();
$('html, body').animate({
scrollTop: $("#form3").offset().top
}, 500);
},
success: function(json) {
location.reload();
//$('html, body').animate({ scrollTop: $("#heading").offset().top }, 500);
$("#alert21").show();
$('#message-success2').html(json.result.success);
location.reload();
// $('html, body').animate({ scrollTop: $("#heading").offset().top }, 500);
},
error: function(json) {
$("#show3").hide();
@@ -1894,11 +1850,12 @@ if ($thread->title != "") {
{
// alert('ticket has been un assigned');
var message = "{!! Lang::get('lang.you_have_unassigned_your_ticket') !!}";
$("#alert11").show();
$('#message-success1').html(message);
$("#alert10").css('display','block');
$('#message-success0').html(message);
setInterval(function(){$("#dismiss11").trigger("click"); }, 2000);
// $("#refresh1").load( "http://localhost/faveo/public/thread/{{$tickets->id}} #refresh1");
$('#surrender_button').hide();
location.reload();
}
else
{
@@ -1949,13 +1906,14 @@ if ($thread->title != "") {
dataType: "html",
data: $(this).serialize(),
beforeSend: function() {
$('#here_new').html("");
$('#show8').show();
$('#hide12345').hide();
$('#hide12345').hide();
},
success: function(response) {
$('#show8').hide();
$('#hide12345').show();
$('#here2').html(response);
$('#here_new').html(response);
$("#recepients").load("../thread/{{$tickets->id}} #recepients");
$("#surrender22").load("../thread/{{$tickets->id}} #surrender22");
setTimeout(function() {
@@ -1963,7 +1921,7 @@ if ($thread->title != "") {
// if(link) {
// link.click();
// }
$('#cc-close').trigger('click');
// $('#cc-close').trigger('click');
}, 500);
}
})
@@ -2060,6 +2018,7 @@ if ($thread->title != "") {
var message = "{{Lang::get('lang.merge-success')}}";
$("#merge-succ-alert").show();
$('#message-merge-succ').html(message);
location.reload();
}
}
})
@@ -2220,14 +2179,9 @@ echo $ticket_data->title;
var selectedResponse = document.getElementById( "select" );
var response = selectedResponse.options[selectedResponse.selectedIndex ].value;
if (response == 'zzz') {
for ( instance in CKEDITOR.instances ){
CKEDITOR.instances[instance].updateElement();
CKEDITOR.instances[instance].setData('');
}
$('#reply_content').summernote('insertText', '');
} else {
for ( instance in CKEDITOR.instances ) {
CKEDITOR.instances[instance].insertHtml(response);
}
$('#reply_content').summernote('pasteHTML', response);
}
}
</script>

3
resources/views/themes/default1/agent/helpdesk/user/profile.blade.php
View File

@@ -103,7 +103,8 @@ class="active"
<div class="col-md-6">
<div class="'card card-light">
<div class="'card card-light" style=" box-shadow: 0 0 1px rgba(0,0,0,.125), 0 1px 3px rgba(0,0,0,.2);
margin-bottom: 1rem;">
<div class="card-header">
<h3 class="card-title">{!! Lang::get('lang.contact_information') !!}</h3>