update v1.0.7.7

app/Http/Controllers/Client/helpdesk/UnAuthController.php

@@ -278,4 +278,42 @@ class UnAuthController extends Controller
 
         return Lang::get('lang.your_ticket_has_been').' '.$ticket_status->state;
     }
+
+       //Auto-close tickets
+    public function autoCloseTickets()
+    {
+        $workflow = \App\Model\helpdesk\Workflow\WorkflowClose::whereId(1)->first();
+
+        if ($workflow->condition == 1) {
+            $overdues = Tickets::where('status', '=', 1)->where('isanswered', '=', 1)->orderBy('id', 'DESC')->get();
+            if (count($overdues) == 0) {
+                $tickets = null;
+            } else {
+                $i = 0;
+                foreach ($overdues as $overdue) {
+                    //                $sla_plan = Sla_plan::where('id', '=', $overdue->sla)->first();
+
+                    $ovadate = $overdue->created_at;
+                    $new_date = date_add($ovadate, date_interval_create_from_date_string($workflow->days.' days')).'<br/><br/>';
+                    if (date('Y-m-d H:i:s') > $new_date) {
+                        $i++;
+                        $overdue->status = 3;
+                        $overdue->closed = 1;
+                        $overdue->closed_at = date('Y-m-d H:i:s');
+                        $overdue->save();
+//        if($workflow->send_email == 1) {
+//             $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $overdue->dept_id), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => $ticket_subject.'[#'.$ticket_number.']', 'scenario' => 'close-ticket'], $template_variables = ['ticket_number' => $ticket_number]);
+//        }
+                    }
+                }
+                // dd(count($value));
+//            if ($i > 0) {
+//                $tickets = new collection($value);
+//            } else {
+//                $tickets = null;
+//            }
+            }
+        } else {
+        }
+    }
 }