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update v1.0.3.5

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sujitprasad
2015-12-29 11:05:21 +05:30
parent 828b75f9ec
commit 308be859ae
19 changed files with 828 additions and 115 deletions
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183
DB/demodatabase.sql
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@@ -3,7 +3,7 @@
-- http://www.phpmyadmin.net
--
-- Host: 127.0.0.1
-- Generation Time: Dec 14, 2015 at 03:00 PM
-- Generation Time: Dec 29, 2015 at 11:02 AM
-- Server version: 5.6.17
-- PHP Version: 5.5.12
@@ -47,7 +47,7 @@ CREATE TABLE IF NOT EXISTS `access` (
--
INSERT INTO `access` (`id`, `password_expire`, `reg_method`, `user_session`, `agent_session`, `reset_ticket_expire`, `password_reset`, `bind_agent_ip`, `reg_require`, `quick_access`, `created_at`, `updated_at`) VALUES
(1, '', '', '', '', '', 0, 0, 0, 0, '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, '', '', '', '', '', 0, 0, 0, 0, '2015-12-28 22:43:03', '2015-12-28 22:43:03');
-- --------------------------------------------------------
@@ -96,7 +96,7 @@ CREATE TABLE IF NOT EXISTS `alert_notice` (
--
INSERT INTO `alert_notice` (`id`, `ticket_status`, `ticket_admin_email`, `ticket_department_manager`, `ticket_department_member`, `ticket_organization_accmanager`, `message_status`, `message_last_responder`, `message_assigned_agent`, `message_department_manager`, `message_organization_accmanager`, `internal_status`, `internal_last_responder`, `internal_assigned_agent`, `internal_department_manager`, `assignment_status`, `assignment_assigned_agent`, `assignment_team_leader`, `assignment_team_member`, `transfer_status`, `transfer_assigned_agent`, `transfer_department_manager`, `transfer_department_member`, `overdue_status`, `overdue_assigned_agent`, `overdue_department_manager`, `overdue_department_member`, `system_error`, `sql_error`, `excessive_failure`, `created_at`, `updated_at`) VALUES
(1, 1, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, '2015-12-14 02:27:48', '2015-12-14 03:52:53');
(1, 1, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 1, 1, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, 0, '2015-12-28 22:43:03', '2015-12-28 23:11:22');
-- --------------------------------------------------------
@@ -129,8 +129,8 @@ CREATE TABLE IF NOT EXISTS `article_relationship` (
`created_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
`updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
PRIMARY KEY (`id`),
KEY `article_relationship_article_id_foreign` (`article_id`),
KEY `article_relationship_category_id_foreign` (`category_id`)
KEY `article_relationship_category_id_foreign` (`category_id`),
KEY `article_relationship_article_id_foreign` (`article_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
@@ -156,7 +156,7 @@ CREATE TABLE IF NOT EXISTS `auto_response` (
--
INSERT INTO `auto_response` (`id`, `new_ticket`, `agent_new_ticket`, `submitter`, `participants`, `overlimit`, `created_at`, `updated_at`) VALUES
(1, 1, 1, 0, 0, 0, '2015-12-14 02:27:48', '2015-12-14 03:52:43');
(1, 1, 1, 0, 0, 0, '2015-12-28 22:43:03', '2015-12-28 23:11:04');
-- --------------------------------------------------------
@@ -255,7 +255,7 @@ CREATE TABLE IF NOT EXISTS `company` (
--
INSERT INTO `company` (`id`, `company_name`, `website`, `phone`, `address`, `landing_page`, `offline_page`, `thank_page`, `logo`, `use_logo`, `created_at`, `updated_at`) VALUES
(1, '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, 'DEMO COMPANY', 'https://www.demo.com', '', '', '', '', '', '', '0', '2015-12-28 22:43:03', '2015-12-28 23:10:04');
-- --------------------------------------------------------
@@ -360,9 +360,9 @@ CREATE TABLE IF NOT EXISTS `department` (
--
INSERT INTO `department` (`id`, `name`, `type`, `sla`, `manager`, `ticket_assignment`, `outgoing_email`, `template_set`, `auto_ticket_response`, `auto_message_response`, `auto_response_email`, `recipient`, `group_access`, `department_sign`, `created_at`, `updated_at`) VALUES
(1, 'Support', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'),
(2, 'Sales', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'),
(3, 'Operation', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, 'Support', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-28 22:43:02', '2015-12-28 22:43:02'),
(2, 'Sales', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-28 22:43:02', '2015-12-28 22:43:02'),
(3, 'Operation', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-28 22:43:02', '2015-12-28 22:43:02');
-- --------------------------------------------------------
@@ -378,6 +378,7 @@ CREATE TABLE IF NOT EXISTS `email` (
`admin_email` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`mta` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`email_fetching` tinyint(1) NOT NULL,
`notification_cron` tinyint(1) NOT NULL,
`strip` tinyint(1) NOT NULL,
`separator` tinyint(1) NOT NULL,
`all_emails` tinyint(1) NOT NULL,
@@ -392,8 +393,8 @@ CREATE TABLE IF NOT EXISTS `email` (
-- Dumping data for table `email`
--
INSERT INTO `email` (`id`, `template`, `sys_email`, `alert_email`, `admin_email`, `mta`, `email_fetching`, `strip`, `separator`, `all_emails`, `email_collaborator`, `attachment`, `created_at`, `updated_at`) VALUES
(1, '', '', '', '', '', 1, 0, 0, 1, 1, 1, '2015-12-14 02:27:48', '2015-12-14 03:52:20');
INSERT INTO `email` (`id`, `template`, `sys_email`, `alert_email`, `admin_email`, `mta`, `email_fetching`, `notification_cron`, `strip`, `separator`, `all_emails`, `email_collaborator`, `attachment`, `created_at`, `updated_at`) VALUES
(1, '', '', '', '', '', 1, 1, 0, 0, 1, 1, 1, '2015-12-28 22:43:03', '2015-12-28 23:10:52');
-- --------------------------------------------------------
@@ -429,7 +430,7 @@ CREATE TABLE IF NOT EXISTS `emails` (
`created_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
`updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
-- --------------------------------------------------------
@@ -483,7 +484,7 @@ CREATE TABLE IF NOT EXISTS `footer` (
--
INSERT INTO `footer` (`id`, `title`, `footer`, `created_at`, `updated_at`) VALUES
(1, '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, '', '', '2015-12-28 22:43:03', '2015-12-28 22:43:03');
-- --------------------------------------------------------
@@ -505,7 +506,7 @@ CREATE TABLE IF NOT EXISTS `footer2` (
--
INSERT INTO `footer2` (`id`, `title`, `footer`, `created_at`, `updated_at`) VALUES
(1, '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04');
-- --------------------------------------------------------
@@ -527,7 +528,7 @@ CREATE TABLE IF NOT EXISTS `footer3` (
--
INSERT INTO `footer3` (`id`, `title`, `footer`, `created_at`, `updated_at`) VALUES
(1, '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04');
-- --------------------------------------------------------
@@ -549,7 +550,7 @@ CREATE TABLE IF NOT EXISTS `footer4` (
--
INSERT INTO `footer4` (`id`, `title`, `footer`, `created_at`, `updated_at`) VALUES
(1, '', '', '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04');
-- --------------------------------------------------------
@@ -665,9 +666,9 @@ CREATE TABLE IF NOT EXISTS `groups` (
--
INSERT INTO `groups` (`id`, `name`, `group_status`, `can_create_ticket`, `can_edit_ticket`, `can_post_ticket`, `can_close_ticket`, `can_assign_ticket`, `can_trasfer_ticket`, `can_delete_ticket`, `can_ban_email`, `can_manage_canned`, `can_manage_faq`, `can_view_agent_stats`, `department_access`, `admin_notes`, `created_at`, `updated_at`) VALUES
(1, 'Group A', 1, 1, 1, 1, 1, 1, 0, 1, 1, 1, 1, 1, 1, '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'),
(2, 'Group B', 1, 1, 0, 0, 1, 1, 0, 1, 1, 1, 1, 1, 1, '', '2015-12-14 02:27:48', '2015-12-14 02:27:48'),
(3, 'Group C', 1, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, '', '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, 'Group A', 1, 1, 1, 1, 1, 1, 0, 1, 1, 1, 1, 1, 1, '', '2015-12-28 22:43:02', '2015-12-28 22:43:02'),
(2, 'Group B', 1, 1, 0, 0, 1, 1, 0, 1, 1, 1, 1, 1, 1, '', '2015-12-28 22:43:02', '2015-12-28 22:43:02'),
(3, 'Group C', 1, 0, 0, 0, 1, 0, 0, 0, 0, 0, 0, 0, 0, '', '2015-12-28 22:43:02', '2015-12-28 22:43:02');
-- --------------------------------------------------------
@@ -736,9 +737,9 @@ CREATE TABLE IF NOT EXISTS `help_topic` (
--
INSERT INTO `help_topic` (`id`, `topic`, `parent_topic`, `custom_form`, `department`, `ticket_status`, `priority`, `sla_plan`, `thank_page`, `ticket_num_format`, `internal_notes`, `status`, `type`, `auto_assign`, `auto_response`, `created_at`, `updated_at`) VALUES
(1, 'Support query', 'Support query', '1', '1', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-14 02:27:48', '2015-12-14 02:27:48'),
(2, 'Sales query', 'Sale query', '1', '2', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-14 02:27:48', '2015-12-14 02:27:48'),
(3, 'Operational query', 'Operational query', '1', '3', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-14 02:27:48', '2015-12-14 02:27:48');
(1, 'Support query', 'Support query', '1', '1', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-28 22:43:03', '2015-12-28 22:43:03'),
(2, 'Sales query', 'Sale query', '1', '2', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-28 22:43:03', '2015-12-28 22:43:03'),
(3, 'Operational query', 'Operational query', '1', '3', '1', '2', '1', '', '1', '', 1, 1, 0, 0, '2015-12-28 22:43:03', '2015-12-28 22:43:03');
-- --------------------------------------------------------
@@ -791,6 +792,27 @@ INSERT INTO `logs` (`id`, `level`) VALUES
-- --------------------------------------------------------
--
-- Table structure for table `log_notification`
--
CREATE TABLE IF NOT EXISTS `log_notification` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`log` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`created_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
`updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `log_notification`
--
INSERT INTO `log_notification` (`id`, `log`, `created_at`, `updated_at`) VALUES
(1, 'NOT-1', '2015-12-28 22:43:03', '2015-12-28 22:43:03');
-- --------------------------------------------------------
--
-- Table structure for table `mailbox_protocol`
--
@@ -887,7 +909,9 @@ INSERT INTO `migrations` (`migration`, `batch`) VALUES
('2015_09_17_050549_create_version_check_table', 1),
('2015_10_09_105525_create_canned_response_table', 1),
('2015_10_20_154640_create_ticket_form_data_table', 1),
('2015_11_02_063848_create_side_table', 1);
('2015_11_02_063848_create_side_table', 1),
('2015_12_14_072307_create_plugins_table', 1),
('2015_12_23_074831_create_notification_log_table', 1);
-- --------------------------------------------------------
@@ -910,28 +934,28 @@ CREATE TABLE IF NOT EXISTS `options` (
--
INSERT INTO `options` (`id`, `option_name`, `option_value`, `autoload`, `created_at`, `updated_at`) VALUES
(1, 'gmt_offset', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(2, 'date_format', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(3, 'time_format', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(4, 'date_time_format', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(5, 'sitename', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(6, 'sitedescription', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(7, 'admin_email', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(8, 'template', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(9, 'upload_url_path', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(10, 'timezone_string', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(11, 'siteurl', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(12, 'home', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(13, 'start_of_week', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(14, 'language', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(15, 'port', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(16, 'host', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(17, 'encryption', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(18, 'username', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(19, 'password', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(20, 'footer', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(21, 'uselogo', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49'),
(22, 'logo', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49');
(1, 'gmt_offset', '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04'),
(2, 'date_format', '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04'),
(3, 'time_format', '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04'),
(4, 'date_time_format', '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04'),
(5, 'sitename', '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04'),
(6, 'sitedescription', '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04'),
(7, 'admin_email', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(8, 'template', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(9, 'upload_url_path', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(10, 'timezone_string', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(11, 'siteurl', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(12, 'home', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(13, 'start_of_week', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(14, 'language', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(15, 'port', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(16, 'host', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(17, 'encryption', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(18, 'username', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(19, 'password', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(20, 'footer', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(21, 'uselogo', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05'),
(22, 'logo', '', '', '2015-12-28 22:43:05', '2015-12-28 22:43:05');
-- --------------------------------------------------------
@@ -986,6 +1010,22 @@ CREATE TABLE IF NOT EXISTS `password_resets` (
-- --------------------------------------------------------
--
-- Table structure for table `plugins`
--
CREATE TABLE IF NOT EXISTS `plugins` (
`id` int(10) unsigned NOT NULL AUTO_INCREMENT,
`name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`path` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
`status` int(11) NOT NULL,
`created_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
`updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
-- --------------------------------------------------------
--
-- Table structure for table `priority`
--
@@ -1022,13 +1062,6 @@ CREATE TABLE IF NOT EXISTS `send_mail` (
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
--
-- Dumping data for table `send_mail`
--
INSERT INTO `send_mail` (`id`, `driver`, `host`, `port`, `encryption`, `name`, `email`, `password`) VALUES
(1, '', '', '', '', '', '', '');
-- --------------------------------------------------------
--
@@ -1062,7 +1095,7 @@ CREATE TABLE IF NOT EXISTS `settings` (
--
INSERT INTO `settings` (`id`, `company_name`, `phone`, `website`, `address`, `logo`, `background`, `version`, `port`, `host`, `encryption`, `email`, `password`, `pagination`, `timezone`, `dateformat`, `created_at`, `updated_at`) VALUES
(1, '', '', '', '', '', '', '', '', '', '', '', '', 10, '', '', '2015-12-14 02:27:49', '2015-12-14 02:30:42');
(1, '', '', '', '', '', '', '', '', '', '', '', '', 0, '', '', '2015-12-28 22:43:06', '2015-12-28 22:43:06');
-- --------------------------------------------------------
@@ -1084,7 +1117,7 @@ CREATE TABLE IF NOT EXISTS `side1` (
--
INSERT INTO `side1` (`id`, `title`, `content`, `created_at`, `updated_at`) VALUES
(1, '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49');
(1, '', '', '2015-12-28 22:43:06', '2015-12-28 22:43:06');
-- --------------------------------------------------------
@@ -1106,7 +1139,7 @@ CREATE TABLE IF NOT EXISTS `side2` (
--
INSERT INTO `side2` (`id`, `title`, `content`, `created_at`, `updated_at`) VALUES
(1, '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49');
(1, '', '', '2015-12-28 22:43:06', '2015-12-28 22:43:06');
-- --------------------------------------------------------
@@ -1132,9 +1165,9 @@ CREATE TABLE IF NOT EXISTS `sla_plan` (
--
INSERT INTO `sla_plan` (`id`, `name`, `grace_period`, `admin_note`, `status`, `transient`, `ticket_overdue`, `created_at`, `updated_at`) VALUES
(1, 'Sla 1', '6 Hours', '', 1, 0, 0, '2015-12-14 02:27:46', '2015-12-14 02:27:46'),
(2, 'Sla 2', '12 Hours', '', 1, 0, 0, '2015-12-14 02:27:46', '2015-12-14 02:27:46'),
(3, 'Sla 3', '24 Hours', '', 1, 0, 0, '2015-12-14 02:27:46', '2015-12-14 02:27:46');
(1, 'Sla 1', '6 Hours', '', 1, 0, 0, '2015-12-28 22:43:00', '2015-12-28 22:43:00'),
(2, 'Sla 2', '12 Hours', '', 1, 0, 0, '2015-12-28 22:43:00', '2015-12-28 22:43:00'),
(3, 'Sla 3', '24 Hours', '', 1, 0, 0, '2015-12-28 22:43:00', '2015-12-28 22:43:00');
-- --------------------------------------------------------
@@ -1168,7 +1201,7 @@ CREATE TABLE IF NOT EXISTS `social` (
--
INSERT INTO `social` (`id`, `linkedin`, `stumble`, `google`, `deviantart`, `flickr`, `skype`, `rss`, `twitter`, `facebook`, `youtube`, `vimeo`, `pinterest`, `dribbble`, `instagram`, `created_at`, `updated_at`) VALUES
(1, '', '', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49');
(1, '', '', '', '', '', '', '', '', '', '', '', '', '', '', '2015-12-28 22:43:06', '2015-12-28 22:43:06');
-- --------------------------------------------------------
@@ -1202,7 +1235,7 @@ CREATE TABLE IF NOT EXISTS `system` (
--
INSERT INTO `system` (`id`, `status`, `url`, `name`, `department`, `page_size`, `log_level`, `purge_log`, `name_format`, `time_farmat`, `date_format`, `date_time_format`, `day_date_time`, `time_zone`, `content`, `created_at`, `updated_at`) VALUES
(1, 1, '', '', '1', '', '', '', '', '', '', 'd/m/Y H:i:s', '', 'Asia/Kolkata', '', '2015-12-14 02:27:48', '2015-12-14 03:52:08');
(1, 1, '', '<b>SUPPORT</b> CENTER', '1', '', '', '', '', '', '', 'd/m/Y H:i:s', '', 'Asia/Kolkata', '', '2015-12-28 22:43:03', '2015-12-28 23:10:44');
-- --------------------------------------------------------
@@ -1227,9 +1260,9 @@ CREATE TABLE IF NOT EXISTS `teams` (
--
INSERT INTO `teams` (`id`, `name`, `status`, `team_lead`, `assign_alert`, `admin_notes`, `created_at`, `updated_at`) VALUES
(1, 'Level 1 Support', 0, '', 0, '', '2015-12-14 02:27:47', '2015-12-14 02:27:47'),
(2, 'Level 2 Support', 0, '', 0, '', '2015-12-14 02:27:47', '2015-12-14 02:27:47'),
(3, 'Developer', 0, '', 0, '', '2015-12-14 02:27:47', '2015-12-14 02:27:47');
(1, 'Level 1 Support', 0, '', 0, '', '2015-12-28 22:43:02', '2015-12-28 22:43:02'),
(2, 'Level 2 Support', 0, '', 0, '', '2015-12-28 22:43:02', '2015-12-28 22:43:02'),
(3, 'Developer', 0, '', 0, '', '2015-12-28 22:43:02', '2015-12-28 22:43:02');
-- --------------------------------------------------------
@@ -1300,7 +1333,7 @@ CREATE TABLE IF NOT EXISTS `tickets` (
`created_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
`updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
-- --------------------------------------------------------
@@ -1414,7 +1447,7 @@ CREATE TABLE IF NOT EXISTS `ticket_settings` (
--
INSERT INTO `ticket_settings` (`id`, `num_format`, `num_sequence`, `priority`, `sla`, `help_topic`, `max_open_ticket`, `collision_avoid`, `captcha`, `status`, `claim_response`, `assigned_ticket`, `answered_ticket`, `agent_mask`, `html`, `client_update`, `max_file_size`, `created_at`, `updated_at`) VALUES
(1, '#ABCD 1234 1234567', '0', '1', '1', '1', '', '', '', 1, 0, 0, 0, 0, 0, 0, 0, '2015-12-14 02:27:46', '2015-12-14 03:52:35');
(1, '#ABCD 1234 1234567', '0', '1', '1', '1', '', '', '', 1, 0, 0, 0, 0, 0, 0, 0, '2015-12-28 22:43:00', '2015-12-28 23:10:58');
-- --------------------------------------------------------
@@ -1463,11 +1496,11 @@ CREATE TABLE IF NOT EXISTS `ticket_status` (
--
INSERT INTO `ticket_status` (`id`, `name`, `state`, `mode`, `message`, `flags`, `sort`, `properties`, `created_at`, `updated_at`) VALUES
(1, 'Open', 'open', 3, 'Ticket have been Reopened by', 0, 1, 'Open tickets.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'),
(2, 'Resolved', 'closed', 1, 'Ticket have been Resolved by', 0, 2, 'Resolved tickets.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'),
(3, 'Closed', 'closed', 3, 'Ticket have been Closed by', 0, 3, 'Closed tickets. Tickets will still be accessible on client and staff panels.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'),
(4, 'Archived', 'archived', 3, 'Ticket have been Archived by', 0, 4, 'Tickets only adminstratively available but no longer accessible on ticket queues and client panel.', '2015-12-14 02:27:46', '2015-12-14 02:27:46'),
(5, 'Deleted', 'deleted', 3, 'Ticket have been Deleted by', 0, 5, 'Tickets queued for deletion. Not accessible on ticket queues.', '2015-12-14 02:27:46', '2015-12-14 02:27:46');
(1, 'Open', 'open', 3, 'Ticket have been Reopened by', 0, 1, 'Open tickets.', '2015-12-28 22:42:59', '2015-12-28 22:42:59'),
(2, 'Resolved', 'closed', 1, 'Ticket have been Resolved by', 0, 2, 'Resolved tickets.', '2015-12-28 22:42:59', '2015-12-28 22:42:59'),
(3, 'Closed', 'closed', 3, 'Ticket have been Closed by', 0, 3, 'Closed tickets. Tickets will still be accessible on client and staff panels.', '2015-12-28 22:42:59', '2015-12-28 22:42:59'),
(4, 'Archived', 'archived', 3, 'Ticket have been Archived by', 0, 4, 'Tickets only adminstratively available but no longer accessible on ticket queues and client panel.', '2015-12-28 22:42:59', '2015-12-28 22:42:59'),
(5, 'Deleted', 'deleted', 3, 'Ticket have been Deleted by', 0, 5, 'Tickets queued for deletion. Not accessible on ticket queues.', '2015-12-28 22:43:00', '2015-12-28 22:43:00');
-- --------------------------------------------------------
@@ -1491,7 +1524,7 @@ CREATE TABLE IF NOT EXISTS `ticket_thread` (
`created_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
`updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
PRIMARY KEY (`id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=1 ;
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=8 ;
-- --------------------------------------------------------
@@ -1683,14 +1716,14 @@ CREATE TABLE IF NOT EXISTS `users` (
`updated_at` timestamp NOT NULL DEFAULT '0000-00-00 00:00:00',
PRIMARY KEY (`id`),
UNIQUE KEY `users_email_unique` (`email`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=2 ;
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci AUTO_INCREMENT=3 ;
--
-- Dumping data for table `users`
--
INSERT INTO `users` (`id`, `user_name`, `first_name`, `last_name`, `gender`, `email`, `ban`, `password`, `active`, `ext`, `phone_number`, `mobile`, `agent_sign`, `account_type`, `account_status`, `assign_group`, `primary_dpt`, `agent_tzone`, `daylight_save`, `limit_access`, `directory_listing`, `vocation_mode`, `company`, `role`, `internal_note`, `profile_pic`, `remember_token`, `created_at`, `updated_at`) VALUES
(1, 'demo@admin.com', 'demo', 'demo', 0, 'demo@admin.com', 0, '$2y$10$.Jmab0dl9ZNlw0gGjGgP6OxCIkcEDlBQPSHQkZquwie1GI83.5o9S', 1, '', '', '', '', '', '', 'group A', 'support', '', '', '', '', '', '', 'admin', '', '', NULL, '2015-12-14 02:27:50', '2015-12-14 02:27:50');
(1, 'demo@demo.com', 'demo', 'demo', 0, 'demo@demo.com', 0, '$2y$10$lejFGejiVlooHhCmqIo16uB7M0bxCV07BbJN8liMe9mrbSLGc8Y7C', 1, '', '', '', '', '', '', 'group A', 'support', '', '', '', '', '', '', 'admin', '', '', NULL, '2015-12-28 22:43:07', '2015-12-28 22:43:07');
-- --------------------------------------------------------
@@ -1727,7 +1760,7 @@ CREATE TABLE IF NOT EXISTS `version_check` (
--
INSERT INTO `version_check` (`id`, `current_version`, `new_version`, `created_at`, `updated_at`) VALUES
(1, '', '', '2015-12-14 02:27:49', '2015-12-14 02:27:49');
(1, '', '', '2015-12-28 22:43:04', '2015-12-28 22:43:04');
--
-- Constraints for dumped tables