Updates

.gitignore

@@ -1,6 +1,5 @@
 # Please try and keep this file organized by alphabetical order. Single files first, then directories.
 .env
-example.env
 Homestead.yaml
 Homestead.json
 /config/lfm.php

DB/update from 1.0.7.8 to 1.0.7.9/Updatedatabase.sql

@@ -8,10 +8,6 @@ VALUES (5, 'email_mandatory', '',1,'','2016-06-14 09:07:17','2016-06-14 09:07:17
 -- INSERT INTO `ticket_status` (`id`, `name`, `state`, `mode`, `message`, `flags`, `sort`, `email_user`, `icon_class`, `properties`, `created_at`, `updated_at`)
 -- VALUES (6, 'Unverified', 'unverified', 3, 'User account verification required.', 0, 6, 0, '', 'Ticket will be open after user verifies his/her account.', '2016-06-14 09:07:04', '2016-06-14 09:07:04');
 
---
--- Alter Table structure for table `users`
---
-ALTER TABLE  `users` ADD  `fcm_token` VARCHAR( 500 ) NULL AFTER  `profile_pic`;
 
 -- ------------------------------------------------------
 

DB/update from 1.0.7.9 to 1.0.8.0/Updatedatabase.sql

@@ -196,12 +196,6 @@ CREATE TABLE IF NOT EXISTS `user_additional_infos` (
   PRIMARY KEY (`id`)
 ) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
 
--- --------------------------------------------------------------
---
--- Alter Table structure for table `common_settings`
---
-INSERT INTO `common_settings` (`id`, `option_name`, `option_value`, `status`, `optional_field`, `created_at`, `updated_at`)
-VALUES (6, 'user_priority', '', '0', '', '2016-10-09 15:32:50', '2016-10-09 15:32:50');
 -- --------------------------------------------------------
 
 -- 

DB/update from 1.0.8.0 to 1.9.0/updatedatabase.sql

@@ -0,0 +1,102 @@
+-- 
+--  Alter users table 
+-- 
+
+ALTER TABLE `users` ADD `is_delete` BOOLEAN NOT NULL DEFAULT FALSE AFTER `remember_token`;
+
+-- ---------------------------------------------------------------------------------------
+
+-- 
+--  Update table templates
+-- 
+UPDATE `templates`
+SET `message` = '<div>Hello {!!$ticket_agent_name!!},<br /><br /><b>Ticket No:</b> {!!$ticket_number!!}<br />Has been assigned to you by {!!$ticket_assigner!!} <br/> Please check and resppond on the ticket.<br /> Link: {!!$ticket_link!!}<br /><br />Thank You<br />Kind Regards,<br /> {!!$system_from!!}</div>'
+WHERE `type` = 1;
+
+-- --------------------------------------------------------------------------------------
+
+-- 
+--    Alter ticket_attechment table
+-- 
+ALTER TABLE `ticket_attachment` ADD `path` VARCHAR(255) NULL DEFAULT NULL AFTER `file`, ADD `driver` VARCHAR(255) NULL DEFAULT NULL AFTER `path`;
+
+-- --------------------------------------------------------------------------------------
+
+-- 
+-- Update queue services tables
+-- 
+UPDATE `queue_services` SET `status` = 1 Where `name` LIKE 'Sync' OR `short_name` LIKE 'sync';
+
+-- ----------------------------------------------------------------------------------------
+
+-- 
+-- Alter ticket priority color
+-- 
+UPDATE `ticket_priority` 
+SET `priority_color` = '#00a65a'
+WHERE `ticket_priority`.`priority` = "Low"; 
+
+UPDATE `ticket_priority` 
+SET `priority_color` = '#00bfef'
+WHERE `ticket_priority`.`priority` = "Normal"; 
+
+UPDATE `ticket_priority`
+SET `priority_color` = '#f39c11'
+WHERE `ticket_priority`.`priority` = "High";
+
+UPDATE `ticket_priority` 
+SET `priority_color` = '#dd4b38'
+WHERE `ticket_priority`.`priority` = "Emergency";
+
+-- ---------------------------------------------------------------------------------------------
+
+-- 
+-- Table structure for table `common_settings`
+-- 
+
+DROP TABLE IF EXISTS `common_settings`;
+
+CREATE TABLE `common_settings` (
+  `id` int(10) UNSIGNED NOT NULL,
+  `option_name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `option_value` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `status` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `optional_field` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
+  `created_at` timestamp NULL DEFAULT NULL,
+  `updated_at` timestamp NULL DEFAULT NULL
+) ENGINE=MyISAM DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;
+
+-- 
+-- Dumping data for table `common_settings`
+-- 
+
+INSERT INTO `common_settings` (`id`, `option_name`, `option_value`, `status`, `optional_field`, `created_at`, `updated_at`) VALUES
+(1, 'ticket_token_time_duration', '1', '', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
+(2, 'enable_rtl', '', '', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
+(3, 'user_set_ticket_status', '', '1', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
+(4, 'send_otp', '', '0', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
+(5, 'email_mandatory', '', '1', '', '2016-12-13 05:01:02', '2016-12-13 05:01:02'),
+(6, 'user_priority', '', '0', '', '2016-12-13 05:01:02', '2016-12-13 05:10:14');
+
+-- 
+-- Indexes for dumped tables
+-- 
+
+-- 
+-- Indexes for table `common_settings`
+-- 
+ALTER TABLE `common_settings`
+  ADD PRIMARY KEY (`id`);
+
+-- 
+-- AUTO_INCREMENT for dumped tables
+-- 
+
+-- 
+-- AUTO_INCREMENT for table `common_settings`
+-- 
+ALTER TABLE `common_settings`
+  MODIFY `id` int(10) UNSIGNED NOT NULL AUTO_INCREMENT, AUTO_INCREMENT=7;
+
+-- -------------------------------------------------------------------------------
+

app/Console/Commands/CloseWork.php

@@ -2,11 +2,11 @@
 
 namespace App\Console\Commands;
 
-use App\Http\Controllers\Client\helpdesk\UnAuthController;
 use Illuminate\Console\Command;
+use App\Http\Controllers\Client\helpdesk\UnAuthController;
+
+class CloseWork extends Command {
 
-class CloseWork extends Command
-{
     /**
      * The name and signature of the console command.
      *
@@ -26,8 +26,7 @@ class CloseWork extends Command
      *
      * @return void
      */
-    public function __construct()
-    {
+    public function __construct() {
         parent::__construct();
     }
 
@@ -36,15 +35,15 @@ class CloseWork extends Command
      *
      * @return mixed
      */
-    public function handle()
-    {
+    public function handle() {
         if (env('DB_INSTALL') == 1) {
             $PhpMailController = new \App\Http\Controllers\Common\PhpMailController();
             $controller = new UnAuthController($PhpMailController);
             $controller->autoCloseTickets();
-            loging('ticket-close-workflow', 'Close ticket workflow executed', 'info');
+            loging('ticket-close-workflow', 'Close ticket workflow executed','info');
             //\Log::info('Close ticket workflow executed');
             $this->info('Close ticket workflow executed');
         }
     }
+
 }

app/Console/Commands/SendReport.php

@@ -2,13 +2,13 @@
 
 namespace App\Console\Commands;
 
+use Illuminate\Console\Command;
 use App\Http\Controllers\Agent\helpdesk\NotificationController;
 use App\Http\Controllers\Common\PhpMailController;
 use Exception;
-use Illuminate\Console\Command;
 
-class SendReport extends Command
-{
+class SendReport extends Command {
+
     /**
      * The name and signature of the console command.
      *
@@ -28,8 +28,8 @@ class SendReport extends Command
      *
      * @return void
      */
-    public function __construct()
-    {
+    public function __construct() {
+
         parent::__construct();
     }
 
@@ -38,8 +38,7 @@ class SendReport extends Command
      *
      * @return mixed
      */
-    public function handle()
-    {
+    public function handle() {
         try {
             if (env('DB_INSTALL') == 1) {
                 $mail = new PhpMailController();
@@ -48,12 +47,12 @@ class SendReport extends Command
                 $report = $this_report->send_notification();
                 
                 if ($report !== 0) {
-                    loging('sending-mail-report', 'Report has send', 'info');
+                    loging('sending-mail-report', 'Report has send','info');
                     //\Log::info("Report has send");
-                    $this->info('Report has send');
+                    $this->info("Report has send");
                 } else {
-                    loging('sending-mail-report', 'Nothing to send', 'info');
-                    $this->info('Nothing to send');
+                    loging('sending-mail-report', 'Nothing to send','info');
+                    $this->info("Nothing to send");
                 }
             }
         } catch (Exception $ex) {
@@ -61,4 +60,5 @@ class SendReport extends Command
             $this->error($ex->getMessage());
         }
     }
+
 }

app/Console/Commands/TicketFetch.php

@@ -2,13 +2,13 @@
 
 namespace App\Console\Commands;
 
-use App\Http\Controllers\Agent\helpdesk\MailController;
-use App\Http\Controllers\Agent\helpdesk\TicketWorkflowController;
-use Event;
 use Illuminate\Console\Command;
+use App\Http\Controllers\Agent\helpdesk\MailController;
+use Event;
+use App\Http\Controllers\Agent\helpdesk\TicketWorkflowController;
+
+class TicketFetch extends Command {
 
-class TicketFetch extends Command
-{
     /**
      * The name and signature of the console command.
      *
@@ -28,8 +28,7 @@ class TicketFetch extends Command
      *
      * @return void
      */
-    public function __construct()
-    {
+    public function __construct() {
         parent::__construct();
     }
 
@@ -38,9 +37,9 @@ class TicketFetch extends Command
      *
      * @return mixed
      */
-    public function handle()
-    {
+    public function handle() {
         if (env('DB_INSTALL') == 1) {
+
             $controller = $this->mailController();
             $emails = new \App\Model\helpdesk\Email\Emails();
             $settings_email = new \App\Model\helpdesk\Settings\Email();
@@ -48,20 +47,19 @@ class TicketFetch extends Command
             $ticket = new \App\Model\helpdesk\Settings\Ticket();
             $controller->readmails($emails, $settings_email, $system, $ticket);
             Event::fire('ticket.fetch', ['event' => '']);
-            loging('fetching-ticket', 'Ticket has read', 'info');
+            loging('fetching-ticket', 'Ticket has read','info');
             //\Log::info('Ticket has read');
             $this->info('Ticket has read');
         }
     }
 
-    public function mailController()
-    {
+    public function mailController() {
         $PhpMailController = new \App\Http\Controllers\Common\PhpMailController();
         $NotificationController = new \App\Http\Controllers\Common\NotificationController();
         $ticket = new \App\Http\Controllers\Agent\helpdesk\TicketController($PhpMailController, $NotificationController);
         $work = new TicketWorkflowController($ticket);
         $controller = new MailController($work);
-
         return $controller;
     }
+
 }

app/Console/Kernel.php

@@ -2,12 +2,12 @@
 
 namespace App\Console;
 
-use App\Model\MailJob\Condition;
 use Illuminate\Console\Scheduling\Schedule;
 use Illuminate\Foundation\Console\Kernel as ConsoleKernel;
+use App\Model\MailJob\Condition;
+
+class Kernel extends ConsoleKernel {
 
-class Kernel extends ConsoleKernel
-{
     /**
      * The Artisan commands provided by your application.
      *
@@ -27,91 +27,85 @@ class Kernel extends ConsoleKernel
      *
      * @return void
      */
-    protected function schedule(Schedule $schedule)
-    {
+    protected function schedule(Schedule $schedule) {
         if (env('DB_INSTALL') == 1) {
             $queue = $this->getCurrentQueue();
-            $schedule->command('queue:listen '.$queue, ['--tries' => 1])->everyMinute()->withoutOverlapping();
+            $schedule->command('queue:listen '.$queue, ['--tries' => 1])->everyMinute();
             $this->execute($schedule, 'fetching');
             $this->execute($schedule, 'notification');
             $this->execute($schedule, 'work');
-            loging('cron', 'executed successfully', 'info');
         }
     }
 
-    public function execute($schedule, $task)
-    {
+    public function execute($schedule, $task) {
         $condition = new Condition();
         $command = $condition->getConditionValue($task);
         switch ($task) {
-            case 'fetching':
+            case "fetching":
                 $this->getCondition($schedule->command('ticket:fetch'), $command);
                 break;
-            case 'notification':
+            case "notification":
                 $this->getCondition($schedule->command('report:send'), $command);
                 break;
-            case 'work':
+            case "work":
                 $this->getCondition($schedule->command('ticket:close'), $command);
                 break;
         }
     }
 
-    public function getCondition($schedule, $command)
-    {
+    public function getCondition($schedule, $command) {
         $condition = $command['condition'];
         $at = $command['at'];
         switch ($condition) {
-            case 'everyMinute':
+            case "everyMinute":
                 $schedule->everyMinute()->withoutOverlapping();
                 break;
-            case 'everyFiveMinutes':
+            case "everyFiveMinutes":
                 $schedule->everyFiveMinutes()->withoutOverlapping();
                 break;
-            case 'everyTenMinutes':
+            case "everyTenMinutes":
                 $schedule->everyTenMinutes()->withoutOverlapping();
                 break;
-            case 'everyThirtyMinutes':
+            case "everyThirtyMinutes":
                 $schedule->everyThirtyMinutes()->withoutOverlapping();
                 break;
-            case 'hourly':
+            case "hourly":
                 $schedule->hourly()->withoutOverlapping();
                 break;
-            case 'daily':
+            case "daily":
                 $schedule->daily()->withoutOverlapping();
                 break;
-            case 'dailyAt':
+            case "dailyAt":
                 $this->getConditionWithOption($schedule, $condition, $at);
                 break;
-            case 'weekly':
+            case "weekly":
                 $schedule->weekly()->withoutOverlapping();
                 break;
-            case 'monthly':
+            case "monthly":
                 $schedule->monthly()->withoutOverlapping();
                 break;
-            case 'yearly':
+            case "yearly":
                 $schedule->yearly()->withoutOverlapping();
                 break;
         }
     }
 
-    public function getConditionWithOption($schedule, $command, $at)
-    {
+    public function getConditionWithOption($schedule, $command, $at) {
         switch ($command) {
-            case 'dailyAt':
+            case "dailyAt":
                 $schedule->dailyAt($at)->withoutOverlapping();
                 break;
         }
     }
 
-    public function getCurrentQueue()
-    {
+    public function getCurrentQueue() {
         $queue = 'database';
         $services = new \App\Model\MailJob\QueueService();
         $current = $services->where('status', 1)->first();
         if ($current) {
             $queue = $current->short_name;
         }
-
         return $queue;
     }
+
 }

app/Events/FaveoAfterReply.php

@@ -12,18 +12,20 @@ class FaveoAfterReply extends Event
     public $para3;
     public $para4;
     public $para5;
+    public $para6;
 
     /**
      * Create a new event instance.
      *
      * @return void
      */
-    public function __construct($para1 = '', $para2 = '', $para3 = '', $para4 = '', $para5 = '')
+    public function __construct($para1 = '', $para2 = '', $para3 = '', $para4 = '', $para5 = '',$para6='')
     {
         $this->para1 = $para1;
         $this->para2 = $para2;
         $this->para3 = $para3;
         $this->para4 = $para4;
         $this->para5 = $para5;
+        $this->para6 = $para6;
     }
 }

app/Exceptions/Handler.php

@@ -1,7 +1,5 @@
 <?php
-
 namespace App\Exceptions;
-
 // controller
 use Bugsnag;
 //use Illuminate\Validation\ValidationException;
@@ -13,7 +11,6 @@ use Illuminate\Auth\Access\AuthorizationException;
 use Illuminate\Database\Eloquent\ModelNotFoundException;
 use Illuminate\Foundation\Validation\ValidationException;
 use Symfony\Component\HttpKernel\Exception\NotFoundHttpException;
-
 class Handler extends ExceptionHandler
 {
     /**
@@ -30,7 +27,6 @@ class Handler extends ExceptionHandler
         ModelNotFoundException::class,
         \Symfony\Component\HttpKernel\Exception\HttpException::class,
     ];
-
     /**
      * Report or log an exception.
      *
@@ -52,10 +48,8 @@ class Handler extends ExceptionHandler
             $version = \Config::get('app.version');
             Bugsnag::setAppVersion($version);
         }
-
         return parent::report($e);
     }
-
     /**
      * Render an exception into an HTTP response.
      *
@@ -77,7 +71,6 @@ class Handler extends ExceptionHandler
                 return $this->common($request, $e);
         }
     }
-
     /**
      * Function to render 500 error page.
      *
@@ -90,14 +83,12 @@ class Handler extends ExceptionHandler
     {
         if (config('app.debug') == true) {
             return parent::render($request, $e);
-        } elseif ($e instanceof ValidationException) {
+        }elseif($e instanceof ValidationException){
             return parent::render($request, $e);
         }
-
         return  response()->view('errors.500');
         //return redirect()->route('error500', []);
     }
-
     /**
      * Function to render 404 error page.
      *
@@ -108,23 +99,21 @@ class Handler extends ExceptionHandler
      */
     public function render404($request, $e)
     {
+        
         $seg = $request->segments();
         if (in_array('api', $seg)) {
             return response()->json(['status' => '404']);
         }
         if (config('app.debug') == true) {
-            if ($e->getStatusCode() == '404') {
+            if($e->getStatusCode() == '404') {
                 return redirect()->route('error404', []);
             }
-
             return parent::render($request, $e);
         }
-
         return redirect()->route('error404', []);
     }
-
     /**
-     * Function to render database connection failed.
+     * Function to render database connection failed
      *
      * @param type $request
      * @param type $e
@@ -140,10 +129,8 @@ class Handler extends ExceptionHandler
         if (config('app.debug') == true) {
             return parent::render($request, $e);
         }
-
         return redirect()->route('error404', []);
     }
-
     /**
      * Common finction to render both types of codes.
      *
@@ -160,7 +147,7 @@ class Handler extends ExceptionHandler
             case $e instanceof NotFoundHttpException:
                 return $this->render404($request, $e);
             case $e instanceof PDOException:
-                if (strpos('1045', $e->getMessage()) == true) {
+                if(strpos('1045', $e->getMessage()) == true) {
                     return $this->renderDB($request, $e);
                 } else {
                     return $this->render500($request, $e);
@@ -174,7 +161,6 @@ class Handler extends ExceptionHandler
             default:
                 return $this->render500($request, $e);
         }
-
         return parent::render($request, $e);
     }
 }

app/FaveoLog/LaravelLogViewer.php

@@ -8,10 +8,11 @@ use ReflectionClass;
 use UTC;
 
 /**
- * Class LaravelLogViewer.
+ * Class LaravelLogViewer
+ * @package Rap2hpoutre\LaravelLogViewer
  */
-class LaravelLogViewer
-{
+class LaravelLogViewer {
+
     /**
      * @var string file
      */
@@ -42,8 +43,7 @@ class LaravelLogViewer
     /**
      * @param string $file
      */
-    public static function setFile($file)
-    {
+    public static function setFile($file) {
         $file = self::pathToLogFile($file);
 
         if (File::exists($file)) {
@@ -51,15 +51,14 @@ class LaravelLogViewer
         }
     }
 
-    public static function pathToLogFile($file)
-    {
+    public static function pathToLogFile($file) {
         $logsPath = storage_path('logs');
 
         if (File::exists($file)) { // try the absolute path
             return $file;
         }
 
-        $file = $logsPath.'/'.$file;
+        $file = $logsPath . '/' . $file;
 
         // check if requested file is really in the logs directory
         if (dirname($file) !== $logsPath) {
@@ -72,17 +71,15 @@ class LaravelLogViewer
     /**
      * @return string
      */
-    public static function getFileName()
-    {
+    public static function getFileName() {
         return basename(self::$file);
     }
 
     /**
      * @return array
      */
-    public static function all()
-    {
-        $log = [];
+    public static function all() {
+        $log = array();
 
         $log_levels = self::getLogLevels();
 
@@ -96,17 +93,15 @@ class LaravelLogViewer
             self::$file = $log_file[0];
         }
 
-        if (File::size(self::$file) > self::MAX_FILE_SIZE) {
-            return;
-        }
+        if (File::size(self::$file) > self::MAX_FILE_SIZE)
+            return null;
 
         $file = File::get(self::$file);
 
         preg_match_all($pattern, $file, $headings);
 
-        if (!is_array($headings)) {
+        if (!is_array($headings))
             return $log;
-        }
 
         $log_data = preg_split($pattern, $file);
 
@@ -117,12 +112,12 @@ class LaravelLogViewer
         foreach ($headings as $h) {
             for ($i = 0, $j = count($h); $i < $j; $i++) {
                 foreach ($log_levels as $level_key => $level_value) {
-                    if (strpos(strtolower($h[$i]), '.'.$level_value)) {
-                        preg_match('/^\[(\d{4}-\d{2}-\d{2} \d{2}:\d{2}:\d{2})\].*?(\w+)\.'.$level_key.': (.*?)( in .*?:[0-9]+)?$/', $h[$i], $current);
+                    if (strpos(strtolower($h[$i]), '.' . $level_value)) {
 
-                        if (!isset($current[3])) {
+                        preg_match('/^\[(\d{4}-\d{2}-\d{2} \d{2}:\d{2}:\d{2})\].*?(\w+)\.' . $level_key . ': (.*?)( in .*?:[0-9]+)?$/', $h[$i], $current);
+
+                        if (!isset($current[3]))
                             continue;
-                        }
 
                         $array = explode(':-:-:-', $current[3]);
                         $message = $current[3];
@@ -134,12 +129,12 @@ class LaravelLogViewer
                             }
                             if (array_key_exists(1, $array)) {
                                 $context = $array[1];
-                            } else {
+                            }else{
                                 $context = $current[2];
                             }
                         }
                         //dd($current);
-                        $log[] = [
+                        $log[] = array(
                             'context' => $context,
                             'level' => $level_value,
                             'level_class' => self::$levels_classes[$level_value],
@@ -147,8 +142,8 @@ class LaravelLogViewer
                             'date' => self::date($current[1]),
                             'text' => $message,
                             'in_file' => isset($current[4]) ? $current[4] : null,
-                            'stack'       => preg_replace("/^\n*/", '', $log_data[$i]),
-                        ];
+                            'stack' => preg_replace("/^\n*/", '', $log_data[$i])
+                        );
                     }
                 }
             }
@@ -159,12 +154,10 @@ class LaravelLogViewer
 
     /**
      * @param bool $basename
-     *
      * @return array
      */
-    public static function getFiles($basename = false)
-    {
-        $files = glob(storage_path().'/logs/*');
+    public static function getFiles($basename = false) {
+        $files = glob(storage_path() . '/logs/*');
         $files = array_reverse($files);
         $files = array_filter($files, 'is_file');
         if ($basename && is_array($files)) {
@@ -172,24 +165,20 @@ class LaravelLogViewer
                 $files[$k] = basename($file);
             }
         }
-
         return array_values($files);
     }
 
     /**
      * @return array
      */
-    private static function getLogLevels()
-    {
-        $class = new ReflectionClass(new LogLevel());
-
+    private static function getLogLevels() {
+        $class = new ReflectionClass(new LogLevel);
         return $class->getConstants();
     }
 
-    public static function date($utc)
-    {
+    public static function date($utc) {
         $system_date = UTC::usertimezone($utc);
-
         return $system_date;
     }
+
 }

app/FaveoLog/LaravelLogViewerServiceProvider.php

@@ -4,8 +4,8 @@ namespace App\FaveoLog;
 
 use Illuminate\Support\ServiceProvider;
 
-class LaravelLogViewerServiceProvider extends ServiceProvider
-{
+class LaravelLogViewerServiceProvider extends ServiceProvider {
+
     /**
      * Indicates if loading of the provider is deferred.
      *
@@ -18,17 +18,17 @@ class LaravelLogViewerServiceProvider extends ServiceProvider
      *
      * @return void
      */
-    public function boot()
-    {
+    public function boot() {
         if (method_exists($this, 'package')) {
-            $this->package('rap2hpoutre/laravel-log-viewer', 'laravel-log-viewer', __DIR__.'/../../');
+            $this->package('rap2hpoutre/laravel-log-viewer', 'laravel-log-viewer', __DIR__ . '/../../');
         }
 
-        $view_path = app_path().DIRECTORY_SEPARATOR.'FaveoLog'.DIRECTORY_SEPARATOR.'views';
+
+        $view_path = app_path() . DIRECTORY_SEPARATOR . 'FaveoLog' . DIRECTORY_SEPARATOR . 'views';
         $this->loadViewsFrom($view_path, 'log');
         
-        $lang_path = app_path().DIRECTORY_SEPARATOR.'FaveoLog'.DIRECTORY_SEPARATOR.'lang';
-        $this->loadTranslationsFrom($lang_path, 'log');
+        $lang_path = app_path() . DIRECTORY_SEPARATOR . 'FaveoLog' . DIRECTORY_SEPARATOR . 'lang';
+        $this->loadTranslationsFrom($lang_path, "log");
     }
 
     /**
@@ -36,8 +36,7 @@ class LaravelLogViewerServiceProvider extends ServiceProvider
      *
      * @return void
      */
-    public function register()
-    {
+    public function register() {
         // Add routes
         $routes = app_path('/FaveoLog/routes.php');
         if (file_exists($routes)) {
@@ -50,8 +49,8 @@ class LaravelLogViewerServiceProvider extends ServiceProvider
      *
      * @return array
      */
-    public function provides()
-    {
-        return [];
+    public function provides() {
+        return array();
     }
+
 }

app/FaveoLog/controllers/LogViewerController.php

@@ -1,29 +1,31 @@
 <?php
-
 namespace App\FaveoLog\controllers;
 
-use App\FaveoLog\LaravelLogViewer;
 use App\Http\Controllers\Controller;
+
 use Illuminate\Support\Facades\File;
+use Illuminate\Support\Facades\View;
 use Illuminate\Support\Facades\Redirect;
 use Illuminate\Support\Facades\Request;
 use Illuminate\Support\Facades\Response;
-use Illuminate\Support\Facades\View;
+use App\FaveoLog\LaravelLogViewer;
 
 class LogViewerController extends Controller
 {
+
     public function index()
     {
+
         if (Request::input('l')) {
             //dd(base64_decode(Request::input('l')));
             LaravelLogViewer::setFile(base64_decode(Request::input('l')));
+            
         }
 
         if (Request::input('dl')) {
             return Response::download(LaravelLogViewer::pathToLogFile(base64_decode(Request::input('dl'))));
         } elseif (Request::has('del')) {
             File::delete(LaravelLogViewer::pathToLogFile(base64_decode(Request::input('del'))));
-
             return Redirect::to(Request::url());
         }
 
@@ -32,7 +34,7 @@ class LogViewerController extends Controller
         return View::make('log::log', [
             'logs' => $logs,
             'files' => LaravelLogViewer::getFiles(true),
-            'current_file' => LaravelLogViewer::getFileName(),
+            'current_file' => LaravelLogViewer::getFileName()
         ]);
     }
 }

app/FaveoLog/lang/en/lang.php

@@ -1,5 +1,5 @@
 <?php
 
 return [
-    'logs' => 'Logs',
+    'logs'=>'Logs',
 ];

app/FaveoLog/routes.php

@@ -4,6 +4,7 @@ Breadcrumbs::register('logs', function ($breadcrumbs) {
     $breadcrumbs->parent('setting');
     $breadcrumbs->push('System Logs', route('logs'));
 });
-Route::group(['middleware' => ['web', 'auth', 'roles']], function () {
+Route::group(['middleware' => ['web', 'auth', 'roles']], function() {
     Route::get('logs', ['as' => 'logs', 'uses' => 'App\FaveoLog\controllers\LogViewerController@index']);
 });
+

app/FaveoStorage/Controllers/SettingsController.php

@@ -0,0 +1,117 @@
+<?php
+
+namespace App\FaveoStorage\Controllers;
+
+use App\Http\Controllers\Controller;
+use Illuminate\Http\Request;
+use App\Model\helpdesk\Settings\CommonSettings;
+use Exception;
+use RecursiveIteratorIterator;
+use RecursiveDirectoryIterator;
+use Artisan;
+use Lang;
+
+class SettingsController extends Controller {
+
+    public function settingsIcon() {
+        return ' <div class="col-md-2 col-sm-6">
+                    <div class="settingiconblue">
+                        <div class="settingdivblue">
+                            <a href="' . url('storage') . '">
+                                <span class="fa-stack fa-2x">
+                                    <i class="fa fa-save fa-stack-1x"></i>
+                                </span>
+                            </a>
+                        </div>
+                        <p class="box-title" >'.Lang::get("storage::lang.storage").'</p>
+                    </div>
+                </div>';
+    }
+
+    public function settings() {
+        try {
+            $settings = new CommonSettings();
+            $directories = $this->directories();
+            $def = $settings->getOptionValue('storage', 'default');
+            $ro = $settings->getOptionValue('storage', 'root');
+            $default = 'local';
+            $root = storage_path('app');
+            if ($def) {
+                $default = $def->option_value;
+            }
+            if ($ro) {
+                $root = $ro->option_value;
+            }
+            return view('storage::settings', compact('default', 'root', 'directories'));
+        } catch (Exception $ex) {
+            return redirect()->back()->with('fails', $ex->getMessage());
+        }
+    }
+
+    public function postSettings(Request $request) {
+        try {
+            $requests = $request->except('_token');
+            $this->delete();
+            if (count($requests) > 0) {
+                foreach ($requests as $key => $value) {
+                    if ($value) {
+                        $this->save($key, $value);
+                    }
+                }
+            }
+            return redirect()->back()->with('success', 'Updated');
+        } catch (Exception $ex) {
+            return redirect()->back()->with('fails', $ex->getMessage());
+        }
+    }
+
+    public function delete() {
+        $settings = CommonSettings::where('option_name', 'storage')->get();
+        if ($settings->count() > 0) {
+            foreach ($settings as $setting) {
+                $setting->delete();
+            }
+        }
+    }
+
+    public function save($key, $value) {
+        CommonSettings::create([
+            'option_name' => 'storage',
+            'optional_field' => $key,
+            'option_value' => $value,
+        ]);
+    }
+
+    public function directories($root = "") {
+        if ($root == "") {
+            $root = base_path();
+        }
+
+        $iter = new RecursiveIteratorIterator(
+                new RecursiveDirectoryIterator($root, RecursiveDirectoryIterator::SKIP_DOTS), RecursiveIteratorIterator::SELF_FIRST, RecursiveIteratorIterator::CATCH_GET_CHILD // Ignore "Permission denied"
+        );
+
+        $paths = array($root);
+        foreach ($iter as $path => $dir) {
+            if ($dir->isDir()) {
+                $paths[$path] = $path;
+            }
+        }
+
+        return $paths;
+    }
+
+    public function attachment() {
+        $storage = new StorageController();
+        $storage->upload();
+    }
+    
+    public function activate(){
+        $path = "app".DIRECTORY_SEPARATOR."FaveoStorage".DIRECTORY_SEPARATOR."database".DIRECTORY_SEPARATOR."migrations";
+            Artisan::call('migrate', [
+            '--path' => $path,
+            '--force'=>true,
+            ]);
+    }
+
+}

app/FaveoStorage/Controllers/StorageController.php

@@ -0,0 +1,225 @@
+<?php
+
+namespace App\FaveoStorage\Controllers;
+
+use Storage;
+use App\Model\helpdesk\Settings\CommonSettings;
+use App\Http\Controllers\Controller;
+use Config;
+use App\Model\helpdesk\Ticket\Ticket_attachments;
+use App\Model\helpdesk\Ticket\Ticket_Thread;
+
+class StorageController extends Controller {
+
+    protected $default;
+    protected $driver;
+    protected $root;
+    protected $s3_key;
+    protected $s3_region;
+    protected $s3_secret;
+    protected $s3_bucket;
+    protected $rackspace_key;
+    protected $rackspace_region;
+    protected $rackspace_username;
+    protected $rackspace_container;
+    protected $rackspace_endpoint;
+    protected $rackspace_url_type;
+
+    public function __construct() {
+        $this->default = $this->defaults();
+        $this->driver = $this->driver();
+        $this->root = $this->root();
+        $this->s3_key = $this->s3Key();
+        $this->s3_region = $this->s3Region();
+        $this->s3_bucket = $this->s3Bucket();
+        $this->rackspace_container = $this->rackspaceContainer();
+        $this->rackspace_endpoint = $this->rackspaceEndpoint();
+        $this->rackspace_key = $this->rackspaceKey();
+        $this->rackspace_region = $this->rackspaceRegion();
+        $this->rackspace_url_type = $this->rackspaceUrlType();
+        $this->rackspace_username = $this->rackspaceUsername();
+    }
+
+    protected function settings($option) {
+        $settings = new CommonSettings();
+        $setting = $settings->getOptionValue('storage', $option);
+        $value = "";
+        if ($setting) {
+            $value = $setting->option_value;
+        }
+        return $value;
+    }
+
+    public function defaults() {
+        $default = "local";
+        if ($this->settings('default')) {
+            $default = $this->settings('default');
+        }
+        return $default;
+    }
+
+    public function driver() {
+        return $this->settings('default');
+    }
+
+    public function root() {
+        $root = storage_path('app');
+        if ($this->settings('root')) {
+            $root = $this->settings('root');
+        }
+        return $root;
+    }
+
+    public function s3Key() {
+        return $this->settings('s3_key');
+    }
+
+    public function s3Region() {
+        return $this->settings('s3_region');
+    }
+
+    public function s3Secret() {
+        return $this->settings('s3_secret');
+    }
+
+    public function s3Bucket() {
+        return $this->settings('s3_bucket');
+    }
+
+    public function rackspaceKey() {
+        return $this->settings('root');
+    }
+
+    public function rackspaceRegion() {
+        return $this->settings('rackspace_region');
+    }
+
+    public function rackspaceUsername() {
+        return $this->settings('rackspace_username');
+    }
+
+    public function rackspaceContainer() {
+        return $this->settings('rackspace_container');
+    }
+
+    public function rackspaceEndpoint() {
+        return $this->settings('rackspace_endpoint');
+    }
+
+    public function rackspaceUrlType() {
+        return $this->settings('rackspace_url_type');
+    }
+
+    protected function setFileSystem() {
+        $config = $this->config();
+        //dd($config);
+        foreach ($config as $key => $con) {
+            if (is_array($con)) {
+                foreach ($con as $k => $v) {
+                    Config::set("filesystem.$key.$k", $v);
+                }
+            }
+            Config::set("filesystem.$key", $con);
+        }
+        return Config::get('filesystem');
+    }
+
+    protected function config() {
+        return [
+            'default' => $this->default,
+            'cloud' => 's3',
+            'disks' => $this->disks(),
+        ];
+    }
+
+    protected function disks() {
+        return [
+            "local" => [
+                'driver' => "local",
+                'root' => $this->root . '/attachments',
+            ],
+            "s3" => [
+                'driver' => "s3",
+                'key' => $this->s3_key,
+                'secret' => $this->s3_secret,
+                'region' => $this->s3_region,
+                'bucket' => $this->s3_bucket,
+            ],
+            "rackspace" => [
+                'driver' => "rackspace",
+                'username' => $this->rackspace_username,
+                'key' => $this->rackspace_key,
+                'container' => $this->rackspace_container,
+                'endpoint' => $this->rackspace_endpoint,
+                'region' => $this->rackspace_region,
+                'url_type' => $this->rackspace_url_type,
+            ],
+        ];
+    }
+
+    public function upload($data, $filename, $type, $size, $disposition, $thread_id) {
+        $upload = new Ticket_attachments();
+        $upload->thread_id = $thread_id;
+        $upload->name = $filename;
+        $upload->type = $type;
+        $upload->size = $size;
+        $upload->poster = $disposition;
+        $upload->driver = $this->default;
+        $upload->path = $this->root;
+        if ($this->default !== "database") {
+            $this->setFileSystem();
+            Storage::disk($this->default)->put($filename, $data);
+        } else {
+            $upload->file = $data;
+        }
+        if ($data && $size && $disposition) {
+            $upload->save();
+        }
+    }
+
+    public function saveAttachments($thread_id, $attachments = []) {
+        if (is_array($attachments) && count($attachments) > 0) {
+            foreach ($attachments as $attachment) {
+                $structure = $attachment->getStructure();
+                $disposition = 'ATTACHMENT';
+                if (isset($structure->disposition)) {
+                    $disposition = $structure->disposition;
+                }
+                $filename = str_random(16) . '-' . $attachment->getFileName();
+                $type = $attachment->getMimeType();
+                $size = $attachment->getSize();
+                $data = $attachment->getData();
+                $this->upload($data, $filename, $type, $size, $disposition, $thread_id);
+                $this->updateBody($attachment, $thread_id, $filename);
+            }
+        }
+    }
+
+    public function updateBody($attachment, $thread_id, $filename) {
+        $structure = $attachment->getStructure();
+        $disposition = 'ATTACHMENT';
+        if (isset($structure->disposition)) {
+            $disposition = $structure->disposition;
+        }
+        if ($disposition == 'INLINE' || $disposition == 'inline') {
+            $id = str_replace(">", "", str_replace("<", "", $structure->id));
+            $threads = new Ticket_Thread();
+            $thread = $threads->find($thread_id);
+            $body = $thread->body;
+            $body = str_replace('cid:' . $id, $filename, $body);
+            $thread->body = $body;
+            $thread->save();
+        }
+    }
+
+    public function getFile($drive, $name) {
+        //dd($drive,$name);
+        if ($drive != "database") {
+            $this->setFileSystem();
+            if(Storage::disk($this->default)->exists($name)){
+                return Storage::disk($this->default)->get($name);
+            }
+        }
+    }
+
+}

app/FaveoStorage/StorageServiceProvider.php

@@ -0,0 +1,48 @@
+<?php
+
+namespace App\FaveoStorage;
+
+use Illuminate\Support\ServiceProvider;
+
+class StorageServiceProvider extends ServiceProvider {
+
+    /**
+     * Bootstrap the application events.
+     *
+     * @return void
+     */
+    public function boot() {
+
+        $view_path = app_path() . DIRECTORY_SEPARATOR . 'FaveoStorage' . DIRECTORY_SEPARATOR . 'views';
+        $this->loadViewsFrom($view_path, 'storage');
+
+        $lang_path = app_path() . DIRECTORY_SEPARATOR . 'FaveoStorage' . DIRECTORY_SEPARATOR . 'lang';
+        $this->loadTranslationsFrom($lang_path, "storage");
+
+        if (isInstall()) {
+            $controller = new Controllers\SettingsController();
+            $controller->activate();
+        }
+
+        if (class_exists('Breadcrumbs')) {
+            require __DIR__ . '/breadcrumbs.php';
+        }
+    }
+
+    /**
+     * Register the service provider.
+     *
+     * @return void
+     */
+    public function register()
+    {
+        // Add routes
+        if (isInstall()) {
+            $routes = app_path('/FaveoStorage/routes.php');
+            if (file_exists($routes)) {
+                require $routes;
+            }
+        }
+    }
+
+}

app/FaveoStorage/breadcrumbs.php

@@ -0,0 +1,6 @@
+<?php
+Breadcrumbs::register('storage', function($breadcrumbs)
+{
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push('Storage', route('storage'));
+}); 

app/FaveoStorage/database/migrations/2016_11_30_122809_alter_attachment_table.php

@@ -0,0 +1,33 @@
+<?php
+
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Database\Migrations\Migration;
+
+class AlterAttachmentTable extends Migration
+{
+    /**
+     * Run the migrations.
+     *
+     * @return void
+     */
+    public function up()
+    {
+        Schema::table('ticket_attachment', function (Blueprint $table) {
+            $table->string('driver');
+            $table->string('path');
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     *
+     * @return void
+     */
+    public function down()
+    {
+        Schema::table('ticket_attachment', function (Blueprint $table) {
+            $table->string('driver');
+            $table->string('path');
+        });
+    }
+}

app/FaveoStorage/lang/en/lang.php

@@ -0,0 +1,17 @@
+<?php
+
+return [
+    'settings'=>'Settings',
+    'storage'=>'Storage',
+    'default'=>'Default',
+    'root'=>'Root',
+    'region'=>'Region',
+    'key'=>'Key',
+    'secret'=>'Secret',
+    'bucket'=>'Bucket',
+    'username'=>'Username',
+    'container'=>'Container',
+    'endpoint'=>'End Point',
+    'url_type'=>'Url Type',
+];
+

app/FaveoStorage/routes.php

@@ -0,0 +1,16 @@
+<?php
+
+\Event::listen('settings.system',function(){
+    $controller = new \App\FaveoStorage\Controllers\SettingsController();
+    echo $controller->settingsIcon();
+});
+
+
+Route::group(['middleware'=>['web']],function(){
+    Route::get('storage',['as'=>'storage','uses'=>'App\FaveoStorage\Controllers\SettingsController@settings']);
+    Route::post('storage',['as'=>'post.storage','uses'=>'App\FaveoStorage\Controllers\SettingsController@postSettings']);
+    Route::get('attachment',['as'=>'attach','uses'=>'App\FaveoStorage\Controllers\SettingsController@attachment']);
+
+});
+
+

app/FaveoStorage/views/settings.blade.php

@@ -0,0 +1,139 @@
+@extends('themes.default1.admin.layout.admin')
+@section('content')
+<section class="content-header">
+    <h1> {{Lang::get('storage::lang.settings')}} </h1>
+
+</section>
+<div class="box box-primary">
+
+    <div class="box-header with-border">
+        <h4> {{Lang::get('storage::lang.storage')}} </h4>
+        @if (count($errors) > 0)
+        <div class="alert alert-danger">
+            <strong>Whoops!</strong> There were some problems with your input.<br><br>
+            <ul>
+                @foreach ($errors->all() as $error)
+                <li>{{ $error }}</li>
+                @endforeach
+            </ul>
+        </div>
+        @endif
+
+        @if(Session::has('success'))
+        <div class="alert alert-success alert-dismissable">
+            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+            {{Session::get('success')}}
+        </div>
+        @endif
+        <!-- fail message -->
+        @if(Session::has('fails'))
+        <div class="alert alert-danger alert-dismissable">
+            <i class="fa fa-ban"></i>
+            <b>{{Lang::get('message.alert')}}!</b> {{Lang::get('message.failed')}}.
+            <button type="button" class="close" data-dismiss="alert" aria-hidden="true">&times;</button>
+            {{Session::get('fails')}}
+        </div>
+        @endif
+        {!! Form::open(['url'=>'storage','method'=>'post']) !!}
+    </div><!-- /.box-header -->
+    <!-- /.box-header -->
+    <div class="box-body">
+        <div class="row">
+            <div class="form-group col-md-8 {{ $errors->has('default') ? 'has-error' : '' }}">
+                {!! Form::label('default',Lang::get('storage::lang.default')) !!}
+                {!! Form::select('default',['database'=>'Database','local'=>'Local'],$default,['class'=>'form-control']) !!}             
+            </div>
+            
+            <div class="form-group col-md-6 {{ $errors->has('root') ? 'has-error' : '' }}" id="root" style="display: none;">
+                {!! Form::label('root',Lang::get('storage::lang.root')) !!}
+                {!! Form::select('root',$directories,$root,['class'=>'form-control']) !!}             
+            </div>
+            <div id="common" style="display: none;">
+                <div class="form-group col-md-6 {{ $errors->has('key') ? 'has-error' : '' }}">
+                    {!! Form::label('key',Lang::get('storage::lang.key')) !!}
+                    {!! Form::text('key',null,['class'=>'form-control']) !!}             
+                </div>
+                <div class="form-group col-md-6 {{ $errors->has('region') ? 'has-error' : '' }}">
+                    {!! Form::label('region',Lang::get('storage::lang.region')) !!}
+                    {!! Form::text('region',null,['class'=>'form-control']) !!}             
+                </div>
+            </div>
+            <div id="s3" style="display: none;">
+                <div class="form-group col-md-6 {{ $errors->has('secret') ? 'has-error' : '' }}">
+                    {!! Form::label('secret',Lang::get('storage::lang.secret')) !!}
+                    {!! Form::text('secret',null,['class'=>'form-control']) !!}             
+                </div>
+                <div class="form-group col-md-6 {{ $errors->has('bucket') ? 'has-error' : '' }}">
+                    {!! Form::label('bucket',Lang::get('storage::lang.bucket')) !!}
+                    {!! Form::text('bucket',null,['class'=>'form-control']) !!}             
+                </div>
+            </div>
+            <div id="rackspace" style="display: none;">
+                <div class="form-group col-md-6 {{ $errors->has('username') ? 'has-error' : '' }}">
+                    {!! Form::label('username',Lang::get('storage::lang.username')) !!}
+                    {!! Form::text('username',null,['class'=>'form-control']) !!}             
+                </div>
+                <div class="form-group col-md-6 {{ $errors->has('container') ? 'has-error' : '' }}">
+                    {!! Form::label('container',Lang::get('storage::lang.container')) !!}
+                    {!! Form::text('container',null,['class'=>'form-control']) !!}             
+                </div>
+                <div class="form-group col-md-6 {{ $errors->has('endpoint') ? 'has-error' : '' }}">
+                    {!! Form::label('endpoint',Lang::get('storage::lang.endpoint')) !!}
+                    {!! Form::text('endpoint',null,['class'=>'form-control']) !!}             
+                </div>
+                <div class="form-group col-md-6 {{ $errors->has('url_type') ? 'has-error' : '' }}">
+                    {!! Form::label('url_type',Lang::get('storage::lang.url_type')) !!}
+                    {!! Form::text('url_type',null,['class'=>'form-control']) !!}             
+                </div>
+            </div>
+
+
+        </div>
+        <!-- /.box-body -->
+    </div>
+    <div class="box-footer">
+        {!! Form::submit('Save',['class'=>'btn btn-success']) !!}
+        {!! Form::close() !!}
+    </div>
+    <!-- /.box -->
+</div>
+@stop
+@section('FooterInclude')
+<script>
+    $(document).ready(function () {
+        var defaults = $("#default").val();
+        switches(defaults);
+        $("#default").on("change", function () {
+            defaults = $("#default").val();
+            switches(defaults);
+        });
+        function switches(defaults) {
+            if(defaults=="local"){
+                $("#common").hide();
+                $("#s3").hide();
+                $("#rackspace").hide();
+                $("#root").show();
+            }
+            if(defaults=="s3"){
+               $("#root").hide();
+               $("#rackspace").hide();
+               $("#common").show();
+               $("#s3").show();
+            }
+            if(defaults=="rackspace"){
+               $("#root").hide();
+                $("#s3").hide();
+               $("#common").show();
+               $("#rackspace").show();
+            }
+            if(defaults=="database"){
+               $("#root").hide();
+                $("#s3").hide();
+               $("#common").hide();
+               $("#rackspace").hide();
+            }
+            
+        }
+    });
+</script>
+@stop

app/Helper/Finder.php

@@ -4,8 +4,8 @@ namespace App\Helper;
 
 use App\Model\helpdesk\Agent\Department;
 use App\Model\helpdesk\Agent\Groups;
-use App\Model\helpdesk\Ticket\Ticket_Status;
 use App\Model\helpdesk\Ticket\TicketStatusType;
+use App\Model\helpdesk\Ticket\Ticket_Status;
 
 /**
  *------------------------------------------------------------------
@@ -18,83 +18,68 @@ use App\Model\helpdesk\Ticket\TicketStatusType;
  */
 class Finder
 {
+    
 	/**
          * DEPARTMENT
-     * This function is used for returning department name with respect to id.
-     *
+	 * This function is used for returning department name with respect to id
 	 * @param $id type int
 	 * @param $custom type array/null
-     *
 	 * @return type string
 	 */
-    public static function department($id, $custom = null)
-    {
-        if ($custom == null) {
+	public static function department($id, $custom = null) {
+                if($custom == null) {
                         $department = Department::whereId($id)->select(['name']);
-        } elseif (isset($custom)) {
+                } elseif(isset($custom)) {
                         $department = Department::whereId($id)->select($custom);
                 }
-
                 return $department->first()->name;
 	}
 
 	/**
          * GROUP
-     * This function is used for returning group name with respect to id.
-     *
+	 * This function is used for returning group name with respect to id
 	 * @param $id type int
 	 * @param $custom type array/null
-     *
 	 * @return type string
 	 */
-    public static function group($id, $custom = null)
-    {
-        if ($custom == null) {
+	public static function group($id, $custom = null) {
+                if($custom == null) {
                         $group = Groups::whereId($id)->select(['name']);
-        } elseif (isset($custom)) {
+                } elseif(isset($custom)) {
                         $group = Groups::whereId($id)->select($custom);
                 }
-
                 return $group->first()->name;
 	}
         
         /**
          * STATUS TYPE
-         * This function is used for returning status type name with respect to id.
-         *
+	 * This function is used for returning status type name with respect to id
 	 * @param $id type int
 	 * @param $custom type array/null
-         *
 	 * @return type string
 	 */
-        public static function statusType($id, $custom = null)
-        {
-            if ($custom == null) {
+        public static function statusType($id, $custom = null) {
+                if($custom == null) {
                         $status_type = TicketStatusType::whereId($id)->select(['name']);
-            } elseif (isset($custom)) {
+                } elseif(isset($custom)) {
                         $status_type = TicketStatusType::whereId($id)->select($custom);
                 }
-
                 return $status_type->first()->name;
 	}
     
         /**
          * STATUS
-     * This function is used for returning status name with respect to id.
-     *
+	 * This function is used for returning status name with respect to id
 	 * @param $id type int
 	 * @param $custom type array/null
-     *
 	 * @return type string
 	 */
-    public static function status($id, $custom = null)
-    {
-        if ($custom == null) {
+	public static function status($id, $custom = null) {
+                if($custom == null) {
                         $status = Ticket_Status::whereId($id)->first();
-        } elseif (isset($custom)) {
+                } elseif(isset($custom)) {
                         $status = Ticket_Status::whereId($id)->select($custom);
                 }
-
                 return $status;
 	}
 
@@ -107,78 +92,68 @@ class Finder
          * If the value is 1+2 = 3 the response is client, agent
          * If the value is 1+4 = 5 the response is client, admin
          * If the value is 2+4 = 6 the response is agent, admin
-     * If the value is 1+2+4 = 7 the response is client, agent, admin.
-     *
+         * If the value is 1+2+4 = 7 the response is client, agent, admin
 	 * @param $id type int
-     *
 	 * @return type string
 	 */
-    public static function rolesGroup($id)
-    {
+	public static function rolesGroup($id) {
+                
                 switch ($id) {
                 case null:
                         return \Lang::get('lang.none');
                 case 1:
-                        return 'Client';
+                        return "Client";
                 case 2:
-                        return 'Agent';
+                        return "Agent";
                 case 4:
-                        return 'Admin';
+                        return "Admin";
                 case 3:
-                        return 'Client,Agent';
+                        return "Client,Agent";
                 case 5:
-                        return 'Client,Admin';
+                        return "Client,Admin";
                 case 6:
-                        return 'Agent,Admin';
+                        return "Agent,Admin";
                 case 7:
-                        return 'Client,Agent,Admin';
+                        return "Client,Agent,Admin";
                 default:
-                        return 'Undefined!';
+                        return "Undefined!";
                 }
 	}
 
         /**
          * ANY TYPE STATUS
-         * This function is used to return the set of status which are of any type passed in the param.
-         *
+         * This function is used to return the set of status which are of any type passed in the param
          * @param type $id
-         *
          * @return type array
          */
-        public static function anyTypeStatus($id)
-        {
+        public static function anyTypeStatus($id) {
                 $status_group = Ticket_Status::where('purpose_of_status', '=', $id)->select(['id'])->get();
-            foreach ($status_group as $status) {
+                foreach($status_group as $status) {
                         $status_group2[] = $status->id;
                 }
-
                 return $status_group2;
         }
         
         /**
          * RETURNS ALL STATUS
-         * This function is used to return all the status given in the system.
-         *
+         * This function is used to return all the status given in the system
          * @return type array
          */
-        public static function getAllStatus()
-        {
+        public static function getAllStatus() {
                 $status = Ticket_Status::where('purpose_of_status', '!=', 3)->orwhere('purpose_of_status', '!=', 4)->get();
-
                 return $status;
         }
         
         /**
          * VARIABLE REPLACEMENT 
-         * This function is used to replace the replaceable variables form a given content for templates.
+         * This function is used to replace the replaceable variables form a given content for templates
+         * 
          */
-        public static function replaceTemplateVariables($variables, $data, $contents)
-        {
+        public static function replaceTemplateVariables($variables, $data, $contents) {
             foreach ($variables as $key => $variable) {
                     $messagebody = str_replace($variables[$key], $data[$key], $contents);
                     $contents = $messagebody;
             }
-
             return $contents;
         }
 }

app/Http/Controllers/Admin/MailFetch.php

@@ -1,13 +1,10 @@
 <?php
 
 namespace App\Http\Controllers\Admin;
-
 use Fetch\Server as Server;
+class MailFetch extends Server{
     
-class MailFetch extends Server
-{
-    public function __construct($serverPath, $port = 143, $service = 'imap')
-    {
+    public function __construct($serverPath, $port = 143, $service = 'imap') {
         $this->serverPath = $serverPath;
 
         $this->port = $port;

app/Http/Controllers/Admin/helpdesk/AgentController.php

@@ -3,8 +3,8 @@
 namespace App\Http\Controllers\Admin\helpdesk;
 
 // controller
-use App\Http\Controllers\Common\PhpMailController;
 use App\Http\Controllers\Controller;
+use App\Http\Controllers\Common\PhpMailController;
 // request
 use App\Http\Requests\helpdesk\AgentRequest;
 use App\Http\Requests\helpdesk\AgentUpdate;
@@ -79,11 +79,11 @@ class AgentController extends Controller
     {
         try {
             // gte all the teams
-            $team = $team_all->get();
+            $team = $team_all->where('status', '=', 1)->get();
             // get all the timezones
             $timezones = $timezone->get();
             // get all the groups
-            $groups = $group->get();
+            $groups = $group->where('group_status', '=', 1)->get();
             // get all department
             $departments = $department->get();
             // list all the teams in a single variable
@@ -92,7 +92,6 @@ class AgentController extends Controller
             $phonecode = $code->where('iso', '=', $location->iso_code)->first();
             // returns to the page with all the variables and their datas
             $send_otp = DB::table('common_settings')->select('status')->where('option_name', '=', 'send_otp')->first();
-
             return view('themes.default1.admin.helpdesk.agent.agents.create', compact('assign', 'teams', 'agents', 'timezones', 'groups', 'departments', 'team', 'send_otp'))->with('phonecode', $phonecode->phonecode);
         } catch (Exception $e) {
             // returns if try fails with exception meaagse
@@ -121,9 +120,10 @@ class AgentController extends Controller
         }
         // fixing the user role to agent
         $user->fill($request->except(['group', 'primary_department', 'agent_time_zone', 'mobile']))->save();
-        if ($request->get('mobile')) {
+        if ($request->get('mobile'))
+        {
             $user->mobile = $request->get('mobile');
-        } else {
+        } else{
             $user->mobile = null;
         }
         $user->assign_group = $request->group;
@@ -146,7 +146,7 @@ class AgentController extends Controller
             // fetch user credentails to send mail
             $name = $user->first_name;
             $email = $user->email;
-            if ($request->input('send_email')) {
+            if($request->input('send_email')) {
                 try {
                     // send mail on registration
                     $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $email], $message = ['subject' => null, 'scenario' => 'registration-notification'], $template_variables = ['user' => $name, 'email_address' => $email, 'user_password' => $password]);
@@ -159,7 +159,6 @@ class AgentController extends Controller
             if ($request->input('active') == '0' || $request->input('active') == 0) {
                 \Event::fire(new \App\Events\LoginEvent($request));
             }
-
             return redirect('agents')->with('success', Lang::get('lang.agent_creation_success'));
         } else {
             // returns if fails
@@ -186,10 +185,10 @@ class AgentController extends Controller
             $location = GeoIP::getLocation();
             $phonecode = $code->where('iso', '=', $location->iso_code)->first();
             $user = $user->whereId($id)->first();
-            $team = $team->get();
+            $team = $team->where('status', '=', 1)->get();
             $teams1 = $team->lists('name', 'id');
             $timezones = $timezone->get();
-            $groups = $group->get();
+            $groups = $group->where('group_status', '=', 1)->get();
             $departments = $department->get();
             $table = $team_assign_agent->where('agent_id', $id)->first();
             $teams = $team->lists('id', 'name')->toArray();
@@ -276,6 +275,7 @@ class AgentController extends Controller
             $user->id;
             $user->delete();
             throw new \Exception($error);
+
             return redirect('agents')->with('success', Lang::get('lang.agent_deleted_sucessfully'));
         } catch (\Exception $e) {
             return redirect('agents')->with('fails', $error);

app/Http/Controllers/Admin/helpdesk/DepartmentController.php

@@ -29,15 +29,14 @@ use Lang;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class DepartmentController extends Controller
-{
+class DepartmentController extends Controller {
+
     /**
      * Create a new controller instance.
      *
      * @return void
      */
-    public function __construct()
-    {
+    public function __construct() {
         $this->middleware('auth');
         $this->middleware('roles');
     }
@@ -49,11 +48,9 @@ class DepartmentController extends Controller
      *
      * @return type Response
      */
-    public function index(Department $department)
-    {
+    public function index(Department $department) {
         try {
             $departments = $department->get();
-
             return view('themes.default1.admin.helpdesk.agent.departments.index', compact('departments'));
         } catch (Exception $e) {
             return view('404');
@@ -73,14 +70,14 @@ class DepartmentController extends Controller
      *
      * @return type Response
      */
-    public function create(User $user, Group_assign_department $group_assign_department, Department $department, Sla_plan $sla, Template $template, Emails $email, Groups $group)
-    {
+    public function create(User $user, Group_assign_department $group_assign_department, Department $department, Sla_plan $sla, Template $template, Emails $email, Groups $group) {
         try {
-            $slas = $sla->get();
+            $slas = $sla->where('status', '=', 1)
+                    ->select('grace_period','id')->get();
             $user = $user->where('role', '<>', 'user')
             ->where('active', '=', 1)
             ->get();
-            $emails = $email->get();
+            $emails = $email->select('email_name','id')->get();
             $templates = $template->get();
             $department = $department->get();
             $groups = $group->lists('id', 'name');
@@ -99,8 +96,7 @@ class DepartmentController extends Controller
      *
      * @return type Response
      */
-    public function store(Department $department, DepartmentRequest $request)
-    {
+    public function store(Department $department, DepartmentRequest $request) {
         try {
             $department->fill($request->except('group_id', 'manager', 'sla'))->save();
             if ($request->sla) {
@@ -123,7 +119,6 @@ class DepartmentController extends Controller
                             ->where('id', 1)
                             ->update(['department' => $department->id]);
                 }
-
                 return redirect('departments')->with('success', Lang::get('lang.department_created_sucessfully'));
             } else {
                 return redirect('departments')->with('fails', Lang::get('lang.failed_to_create_department'));
@@ -148,24 +143,24 @@ class DepartmentController extends Controller
      *
      * @return type Response
      */
-    public function edit($id, User $user, Group_assign_department $group_assign_department, Template $template, Teams $team, Department $department, Sla_plan $sla, Emails $email, Groups $group)
-    {
+    public function edit($id, User $user, Group_assign_department $group_assign_department, Template $template, Teams $team, Department $department, Sla_plan $sla, Emails $email, Groups $group) {
         try {
             $sys_department = \DB::table('settings_system')
                     ->select('department')
                     ->where('id', '=', 1)
                     ->first();
-            $slas = $sla->get();
+            $slas = $sla->where('status', '=', 1)
+                    ->select('grace_period','id')->get();
             $user = $user->where('primary_dpt', $id)
             ->where('active', '=', 1)
             ->get();            
-            $emails = $email->get();
+            $emails = $email->select('email_name','id')->get();
             $templates = $template->get();
             $departments = $department->whereId($id)->first();
-            $groups = $group->lists('id', 'name');
+            //$groups = $group->lists('id', 'name');
             $assign = $group_assign_department->where('department_id', $id)->lists('group_id');
 
-            return view('themes.default1.admin.helpdesk.agent.departments.edit', compact('assign', 'team', 'templates', 'departments', 'slas', 'user', 'emails', 'groups', 'sys_department'));
+            return view('themes.default1.admin.helpdesk.agent.departments.edit', compact('assign', 'team', 'templates', 'departments', 'slas', 'user', 'emails', 'sys_department'));
         } catch (Exception $e) {
             return redirect('departments')->with('fails', $e->getMessage());
         }
@@ -181,8 +176,7 @@ class DepartmentController extends Controller
      *
      * @return type Response
      */
-    public function update($id, Group_assign_department $group_assign_department, Department $department, DepartmentUpdate $request)
-    {
+    public function update($id, Group_assign_department $group_assign_department, Department $department, DepartmentUpdate $request) {
         // dd($id);
         try {
             $table = $group_assign_department->where('department_id', $id);
@@ -230,8 +224,7 @@ class DepartmentController extends Controller
      *
      * @return type Response
      */
-    public function destroy($id, Department $department, Group_assign_department $group_assign_department, System $system, Tickets $tickets)
-    {
+    public function destroy($id, Department $department, Group_assign_department $group_assign_department, System $system, Tickets $tickets) {
         // try {
         
         $system = $system->where('id', '=', '1')->first();
@@ -245,7 +238,7 @@ class DepartmentController extends Controller
                 } else {
                     $text_tickets = 'Ticket';
                 }
-                $ticket = '<li>'.$tickets.' '.$text_tickets.Lang::get('lang.have_been_moved_to_default_department').'</li>';
+                $ticket = '<li>' . $tickets . ' ' . $text_tickets . Lang::get('lang.have_been_moved_to_default_department') . '</li>';
             } else {
                 $ticket = '';
             }
@@ -256,7 +249,7 @@ class DepartmentController extends Controller
                 } else {
                     $text_user = 'User';
                 }
-                $user = '<li>'.$users.' '.$text_user.Lang::get('lang.have_been_moved_to_default_department').'</li>';
+                $user = '<li>' . $users . ' ' . $text_user . Lang::get('lang.have_been_moved_to_default_department') . '</li>';
             } else {
                 $user = '';
             }
@@ -267,27 +260,28 @@ class DepartmentController extends Controller
                 } else {
                     $text_emails = 'Email';
                 }
-                $email = '<li>'.$emails.' System '.$text_emails.Lang::get('lang.have_been_moved_to_default_department').' </li>';
+                $email = '<li>' . $emails . ' System ' . $text_emails . Lang::get('lang.have_been_moved_to_default_department') . ' </li>';
             } else {
                 $email = '';
             }
             $helptopic = DB::table('help_topic')->where('department', '=', $id)->update(['department' => null], ['status' => '1']);
             if ($helptopic > 0) {
-                $helptopic = '<li>'.Lang::get('lang.the_associated_helptopic_has_been_deactivated').'</li>';
+                $helptopic = '<li>' . Lang::get('lang.the_associated_helptopic_has_been_deactivated') . '</li>';
             } else {
                 $helptopic = '';
             }
-            $message = $ticket.$user.$email.$helptopic;
+            $message = $ticket . $user . $email . $helptopic;
             /* Becouse of foreign key we delete group_assign_department first */
             $group_assign_department = $group_assign_department->where('department_id', $id);
             $group_assign_department->delete();
             $departments = $department->whereId($id)->first();
             /* Check the function is Success or Fail */
             if ($departments->delete() == true) {
-                return redirect('departments')->with('success', Lang::get('lang.department_deleted_sucessfully').$message);
+                return redirect('departments')->with('success', Lang::get('lang.department_deleted_sucessfully') . $message);
             } else {
                 return redirect('departments')->with('fails', Lang::get('lang.department_can_not_delete'));
             }
         }
     }
+
 }

app/Http/Controllers/Admin/helpdesk/EmailsController.php

@@ -3,21 +3,21 @@
 namespace App\Http\Controllers\Admin\helpdesk;
 
 // controllers
-use App\Http\Controllers\Admin\MailFetch as Fetch;
 use App\Http\Controllers\Controller;
 use App\Http\Requests\helpdesk\EmailsRequest;
-// model
-use App\Http\Requests\helpdesk\Mail\MailRequest;
 use App\Model\helpdesk\Agent\Department;
+// model
 use App\Model\helpdesk\Email\Emails;
 use App\Model\helpdesk\Manage\Help_topic;
 use App\Model\helpdesk\Settings\Email;
 use App\Model\helpdesk\Ticket\Ticket_Priority;
-// classes
 use App\Model\helpdesk\Utility\MailboxProtocol;
 use Crypt;
+// classes
 use Exception;
 use Lang;
+use App\Http\Requests\helpdesk\Mail\MailRequest;
+use App\Http\Controllers\Admin\MailFetch as Fetch;
 
 /**
  * ======================================
@@ -27,15 +27,14 @@ use Lang;
  *
  * @author Ladybird <info@ladybirdweb.com>
  */
-class EmailsController extends Controller
-{
+class EmailsController extends Controller {
+
     /**
      * Defining constructor variables.
      *
      * @return type
      */
-    public function __construct()
-    {
+    public function __construct() {
         $this->middleware('auth');
         $this->middleware('roles');
     }
@@ -47,8 +46,7 @@ class EmailsController extends Controller
      *
      * @return type view
      */
-    public function index(Emails $email)
-    {
+    public function index(Emails $email) {
         try {
             // fetch all the emails from emails table
             $emails = $email->get();
@@ -69,14 +67,13 @@ class EmailsController extends Controller
      *
      * @return type Response
      */
-    public function create(Department $department, Help_topic $help, Ticket_Priority $ticket_priority, MailboxProtocol $mailbox_protocol)
-    {
+    public function create(Department $department, Help_topic $help, Ticket_Priority $ticket_priority, MailboxProtocol $mailbox_protocol) {
         try {
             // fetch all the departments from the department table
             $departments = $department->get();
             // fetch all the helptopics from the helptopic table
             $helps = $help->where('status', '=', 1)->get();
-            // fetch all the types of active priority from the ticket_priority table
+            // fetch all the types of priority from the ticket_priority table
             $priority = $ticket_priority->where('status', '=', 1)->get();
             // fetch all the types of mailbox protocols from the mailbox_protocols table
             $mailbox_protocols = $mailbox_protocol->get();
@@ -99,8 +96,7 @@ class EmailsController extends Controller
      *
      * @return int
      */
-    public function validatingEmailSettings(MailRequest $request, $id = '')
-    {
+    public function validatingEmailSettings(MailRequest $request, $id = "") {
         //dd($request->all());
         try {
             $service_request = $request->except('sending_status', '_token', 'email_address', 'email_name', 'password', 'department', 'priority', 'help_topic', 'fetching_protocol', 'fetching_host', 'fetching_port', 'fetching_encryption', 'imap_authentication', 'sending_protocol', 'sending_host', 'sending_port', 'sending_encryption', 'smtp_authentication', 'internal_notes', '_wysihtml5_mode', 'code');
@@ -118,10 +114,8 @@ class EmailsController extends Controller
             }
             if ($send == 1 && $fetch == 1) {
                 $this->store($request, $service_request, $id);
-
                 return $this->jsonResponse('success', Lang::get('lang.success'));
             }
-
             return $this->validateEmailError($send, $fetch);
         } catch (Exception $ex) {
             $message = $ex->getMessage();
@@ -129,13 +123,11 @@ class EmailsController extends Controller
                 $message = imap_last_error();
             }
             loging('mail-config', $message);
-
             return $this->jsonResponse('fails', $message);
         }
     }
 
-    public function validateEmailError($out, $in)
-    {
+    public function validateEmailError($out, $in) {
         if ($out !== 1) {
             return $this->jsonResponse('fails', Lang::get('lang.outgoing_email_connection_failed'));
         }
@@ -144,15 +136,13 @@ class EmailsController extends Controller
         }
     }
 
-    public function jsonResponse($type, $message)
-    {
+    public function jsonResponse($type, $message) {
         if ($type == 'fails') {
             $result = ['fails' => $message];
         }
         if ($type == 'success') {
             $result = ['success' => $message];
         }
-
         return response()->json(compact('result'));
     }
 
@@ -164,10 +154,9 @@ class EmailsController extends Controller
      *
      * @return type Redirect
      */
-    public function store($request, $service_request = [], $id = '')
-    {
+    public function store($request, $service_request = [], $id = "") {
         $email = new Emails();
-        if ($id !== '') {
+        if ($id !== "") {
             $email = $email->find($id);
         }
 
@@ -219,7 +208,7 @@ class EmailsController extends Controller
         if ($request->input('fetching_status')) {
             $this->fetch($email);
         }
-        if ($id === '') {
+        if ($id === "") {
             // Creating a default system email as the first email is inserted to the system
             $email_settings = Email::where('id', '=', '1')->first();
             $email_settings->sys_email = $email->id;
@@ -233,12 +222,31 @@ class EmailsController extends Controller
         if ($request->input('fetching_status')) {
             $this->fetch($email);
         }
-
         return 1;
     }
 
-    public function sendDiagnoEmail($request)
-    {
+    public function checkMail($request) {
+        $mailservice_id = $request->input('sending_protocol');
+        $driver = $this->getDriver($mailservice_id);
+        $username = $request->input('email_address');
+        $password = $request->input('password');
+        $name = $request->input('email_name');
+        $host = $request->input('sending_host');
+        $port = $request->input('sending_port');
+        $enc = $request->input('sending_encryption');
+        $service_request = $request->except('sending_status', '_token', 'email_address', 'email_name', 'password', 'department', 'priority', 'help_topic', 'fetching_protocol', 'fetching_host', 'fetching_port', 'fetching_encryption', 'imap_authentication', 'sending_protocol', 'sending_host', 'sending_port', 'sending_encryption', 'smtp_authentication', 'internal_notes', '_wysihtml5_mode');
+
+        $this->emailService($driver, $service_request);
+        $this->setMailConfig($driver, $username, $name, $password, $enc, $host, $port);
+        $transport = \Swift_SmtpTransport::newInstance($host, $port, $enc);
+        $transport->setUsername($username);
+        $transport->setPassword($password);
+        $mailer = \Swift_Mailer::newInstance($transport);
+        $mailer->getTransport()->start();
+        return 1;
+    }
+
+    public function sendDiagnoEmail($request) {
         $mailservice_id = $request->input('sending_protocol');
         $driver = $this->getDriver($mailservice_id);
         $username = $request->input('email_address');
@@ -252,19 +260,17 @@ class EmailsController extends Controller
         $this->emailService($driver, $service_request);
         $this->setMailConfig($driver, $username, $name, $password, $enc, $host, $port);
         $controller = new \App\Http\Controllers\Common\PhpMailController();
-        $subject = 'test';
-        $data = 'test';
+        $subject = "test";
+        $data = "test";
         //dd(\Config::get('mail'),\Config::get('services'));
         $send = $controller->laravelMail($username, $name, $subject, $data, [], []);
-
         return $send;
     }
 
-    public function setMailConfig($driver, $username, $name, $password, $enc, $host, $port)
-    {
+    public function setMailConfig($driver, $username, $name, $password, $enc, $host, $port) {
         $configs = [
             'username' => $username,
-            'from'       => ['address' => $username, 'name' => $name],
+            'from' => ['address' => $username, 'name' => $name,],
             'password' => $password,
             'encryption' => $enc,
             'host' => $host,
@@ -274,23 +280,21 @@ class EmailsController extends Controller
         foreach ($configs as $key => $config) {
             if (is_array($config)) {
                 foreach ($config as $from) {
-                    \Config::set('mail.'.$key, $config);
+                    \Config::set('mail.' . $key, $config);
                 }
             } else {
-                \Config::set('mail.'.$key, $config);
+                \Config::set('mail.' . $key, $config);
             }
         }
     }
 
-    public function getDriver($driver_id)
-    {
-        $short = '';
+    public function getDriver($driver_id) {
+        $short = "";
         $email_drivers = new \App\Model\MailJob\MailService();
         $email_driver = $email_drivers->find($driver_id);
         if ($email_driver) {
             $short = $email_driver->short_name;
         }
-
         return $short;
     }
 
@@ -306,8 +310,7 @@ class EmailsController extends Controller
      *
      * @return type Response
      */
-    public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $ticket_priority, MailboxProtocol $mailbox_protocol)
-    {
+    public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $ticket_priority, MailboxProtocol $mailbox_protocol) {
         try {
             $sys_email = \DB::table('settings_email')->select('sys_email')->where('id', '=', 1)->first();
             // dd($sys_email);
@@ -319,7 +322,7 @@ class EmailsController extends Controller
             $count = $email->count();
             // get all the helptopic
             $helps = $help->where('status', '=', 1)->get();
-            // get all active the priority
+            // get all the priority
             $priority = $ticket_priority->where('status', '=', 1)->get();
             // get all the mailbox protocols
             $mailbox_protocols = $mailbox_protocol->get();
@@ -342,8 +345,7 @@ class EmailsController extends Controller
      *
      * @return int
      */
-    public function validatingEmailSettingsUpdate($id, MailRequest $request)
-    {
+    public function validatingEmailSettingsUpdate($id, MailRequest $request) {
         try {
             return $this->validatingEmailSettings($request, $id);
         } catch (Exception $ex) {
@@ -367,9 +369,9 @@ class EmailsController extends Controller
      *
      * @return type Response
      */
-    public function update($id, $request)
-    {
+    public function update($id, $request) {
         try {
+
             if ($request->sys_email == 'on') {
                 $system = \DB::table('settings_email')
                         ->where('id', '=', 1)
@@ -395,8 +397,7 @@ class EmailsController extends Controller
      *
      * @return type Redirect
      */
-    public function destroy($id, Emails $email)
-    {
+    public function destroy($id, Emails $email) {
         // fetching the details on the basis of the $id passed to the function
         $default_system_email = Email::where('id', '=', '1')->first();
         if ($default_system_email->sys_email) {
@@ -410,7 +411,6 @@ class EmailsController extends Controller
             $emails = $email->whereId($id)->first();
             // checking if deleting the email is success or if it's carrying any dependencies
             $emails->delete();
-
             return redirect('emails')->with('success', Lang::get('lang.email_deleted_sucessfully'));
         } catch (Exception $e) {
             // returns if the try fails
@@ -425,8 +425,7 @@ class EmailsController extends Controller
      *
      * @return type int
      */
-    public function getImapStream($request)
-    {
+    public function getImapStream($request) {
         $host = $request->input('fetching_host');
         $port = $request->input('fetching_port');
         $service = $request->input('fetching_protocol');
@@ -436,7 +435,7 @@ class EmailsController extends Controller
         $password = $request->input('password');
         $server = new Fetch($host, $port, $service);
         //$server->setFlag('novalidate-cert');
-        if ($encryption != '') {
+        if ($encryption != "") {
             $server->setFlag($encryption);
         }
         if (!$validate) {
@@ -447,7 +446,6 @@ class EmailsController extends Controller
 
         $server->setAuthentication($username, $password);
         $server->getImapStream();
-
         return 1;
     }
 
@@ -458,8 +456,7 @@ class EmailsController extends Controller
      *
      * @return type int
      */
-    public function checkImapStream($imap_stream)
-    {
+    public function checkImapStream($imap_stream) {
         $check_imap_stream = imap_check($imap_stream);
         if ($check_imap_stream) {
             $imap_stream = 1;
@@ -477,8 +474,7 @@ class EmailsController extends Controller
      *
      * @return int
      */
-    public function getSmtp($request)
-    {
+    public function getSmtp($request) {
         $sending_status = $request->input('sending_status');
         // cheking for the sending protocol
         if ($request->input('sending_protocol') == 'smtp') {
@@ -527,8 +523,7 @@ class EmailsController extends Controller
      *
      * @return type string or null
      */
-    public function departmentValue($dept)
-    {
+    public function departmentValue($dept) {
         if ($dept) {
             $email_department = $dept;
         } else {
@@ -545,8 +540,7 @@ class EmailsController extends Controller
      *
      * @return type string or null
      */
-    public function priorityValue($priority)
-    {
+    public function priorityValue($priority) {
         if ($priority) {
             $email_priority = $priority;
         } else {
@@ -563,8 +557,7 @@ class EmailsController extends Controller
      *
      * @return type string or null
      */
-    public function helpTopicValue($help_topic)
-    {
+    public function helpTopicValue($help_topic) {
         if ($help_topic) {
             $email_help_topic = $help_topic;
         } else {
@@ -574,20 +567,18 @@ class EmailsController extends Controller
         return $email_help_topic;
     }
 
-    public function emailService($service, $value = [])
-    {
+    public function emailService($service, $value = []) {
         switch ($service) {
-            case 'mailgun':
+            case "mailgun":
                 $this->setServiceConfig($service, $value);
-            case 'mandrill':
+            case "mandrill":
                 $this->setServiceConfig($service, $value);
-            case 'ses':
+            case "ses":
                 $this->setServiceConfig($service, $value);
         }
     }
 
-    public function setServiceConfig($service, $value)
-    {
+    public function setServiceConfig($service, $value) {
         //dd($service);
         if (count($value) > 0) {
             foreach ($value as $k => $v) {
@@ -596,8 +587,7 @@ class EmailsController extends Controller
         }
     }
 
-    public function saveMailService($emailid, $request, $driver)
-    {
+    public function saveMailService($emailid, $request, $driver) {
         $mail_service = new \App\Model\MailJob\FaveoMail();
         $mails = $mail_service->where('email_id', $emailid)->get();
         if (count($request) > 0) {
@@ -615,8 +605,7 @@ class EmailsController extends Controller
         }
     }
 
-    public function readMails()
-    {
+    public function readMails() {
         $PhpMailController = new \App\Http\Controllers\Common\PhpMailController();
         $NotificationController = new \App\Http\Controllers\Common\NotificationController();
         $TicketController = new \App\Http\Controllers\Agent\helpdesk\TicketController($PhpMailController, $NotificationController);
@@ -629,8 +618,7 @@ class EmailsController extends Controller
         $controller->readmails($emails, $settings_email, $system, $ticket);
     }
 
-    public function fetch($email)
-    {
+    public function fetch($email) {
         $PhpMailController = new \App\Http\Controllers\Common\PhpMailController();
         $NotificationController = new \App\Http\Controllers\Common\NotificationController();
         $TicketController = new \App\Http\Controllers\Agent\helpdesk\TicketController($PhpMailController, $NotificationController);
@@ -639,26 +627,4 @@ class EmailsController extends Controller
         $controller->fetch($email);
     }
 
-    public function checkMail($request)
-    {
-        $mailservice_id = $request->input('sending_protocol');
-        $driver = $this->getDriver($mailservice_id);
-        $username = $request->input('email_address');
-        $password = $request->input('password');
-        $name = $request->input('email_name');
-        $host = $request->input('sending_host');
-        $port = $request->input('sending_port');
-        $enc = $request->input('sending_encryption');
-        $service_request = $request->except('sending_status', '_token', 'email_address', 'email_name', 'password', 'department', 'priority', 'help_topic', 'fetching_protocol', 'fetching_host', 'fetching_port', 'fetching_encryption', 'imap_authentication', 'sending_protocol', 'sending_host', 'sending_port', 'sending_encryption', 'smtp_authentication', 'internal_notes', '_wysihtml5_mode');
-
-        $this->emailService($driver, $service_request);
-        $this->setMailConfig($driver, $username, $name, $password, $enc, $host, $port);
-        $transport = \Swift_SmtpTransport::newInstance($host, $port, $enc);
-        $transport->setUsername($username);
-        $transport->setPassword($password);
-        $mailer = \Swift_Mailer::newInstance($transport);
-        $mailer->getTransport()->start();
-
-        return 1;
-    }
 }

app/Http/Controllers/Admin/helpdesk/EmailsControllerOld.php

@@ -1,637 +0,0 @@
-<?php
-
-namespace App\Http\Controllers\Admin\helpdesk;
-
-// controllers
-use App\Http\Controllers\Controller;
-// request
-use App\Http\Requests\helpdesk\EmailsEditRequest;
-use App\Http\Requests\helpdesk\EmailsRequest;
-use App\Http\Requests\helpdesk\Mail\MailRequest;
-// model
-use App\Model\helpdesk\Agent\Department;
-use App\Model\helpdesk\Email\Emails;
-use App\Model\helpdesk\Manage\Help_topic;
-use App\Model\helpdesk\Settings\Email;
-use App\Model\helpdesk\Ticket\Ticket_Priority;
-use App\Model\helpdesk\Utility\MailboxProtocol;
-// classes
-use Crypt;
-use Exception;
-use Illuminate\Http\Request;
-use Lang;
-
-/**
- * ======================================
- * EmailsController.
- * ======================================
- * This Controller is used to define below mentioned set of functions applied to the Emails in the system.
- *
- * @author Ladybird <info@ladybirdweb.com>
- */
-class EmailsControllerOld extends Controller
-{
-    /**
-     * Defining constructor variables.
-     *
-     * @return type
-     */
-    public function __construct()
-    {
-        $this->middleware('auth');
-        $this->middleware('roles');
-    }
-
-    /**
-     * Display a listing of the Emails.
-     *
-     * @param type Emails $emails
-     *
-     * @return type view
-     */
-    public function index(Emails $email)
-    {
-        try {
-            // fetch all the emails from emails table
-            $emails = $email->get();
-
-            return view('themes.default1.admin.helpdesk.emails.emails.index', compact('emails'));
-        } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->getMessage());
-        }
-    }
-
-    /**
-     * Show the form for creating a new resource.
-     *
-     * @param type Department      $department
-     * @param type Help_topic      $help
-     * @param type Priority        $priority
-     * @param type MailboxProtocol $mailbox_protocol
-     *
-     * @return type Response
-     */
-    public function create(Department $department, Help_topic $help, Ticket_Priority $ticket_priority, MailboxProtocol $mailbox_protocol)
-    {
-        try {
-            // fetch all the departments from the department table
-            $departments = $department->get();
-            // fetch all the helptopics from the helptopic table
-            $helps = $help->get();
-            // fetch all the types of priority from the ticket_priority table
-            $priority = $ticket_priority->get();
-            // fetch all the types of mailbox protocols from the mailbox_protocols table
-            $mailbox_protocols = $mailbox_protocol->get();
-
-            $service = new \App\Model\MailJob\MailService();
-            $services = $service->lists('name', 'id')->toArray();
-
-            // return with all the table data
-            return view('themes.default1.admin.helpdesk.emails.emails.create', compact('mailbox_protocols', 'priority', 'departments', 'helps', 'services'));
-        } catch (Exception $e) {
-            // return error messages if any
-            return redirect()->back()->with('fails', $e->getMessage());
-        }
-    }
-
-    /**
-     * Check for email input validation.
-     *
-     * @param EmailsRequest $request
-     *
-     * @return int
-     */
-    public function validatingEmailSettings(MailRequest $request, $id = '')
-    {
-        $service_request = $request->except('sending_status', '_token', 'email_address', 'email_name', 'password', 'department', 'priority', 'help_topic', 'fetching_protocol', 'fetching_host', 'fetching_port', 'fetching_encryption', 'imap_authentication', 'sending_protocol', 'sending_host', 'sending_port', 'sending_encryption', 'smtp_authentication', 'internal_notes', '_wysihtml5_mode', 'code');
-        $service = $request->input('sending_protocol');
-        $send = 0;
-        $imap_check[0] = 0;
-        if ($request->input('imap_validate') == 'on') {
-            $validate = '/validate-cert';
-        } elseif (!$request->input('imap_validate')) {
-            $validate = '/novalidate-cert';
-        }
-        if ($request->input('fetching_status') == 'on') {
-            try {
-                $imap_check = $this->getImapStream($request, $validate);
-            } catch (Exception $ex) {
-                \Log::error($ex->getMessage());
-                $result = ['fails' => $ex->getMessage()];
-
-                return response()->json(compact('result'));
-            }
-            if ($imap_check[0] == 0) {
-                $response = Lang::get('lang.incoming_email_connection_failed_please_check_email_credentials_or_imap_settings');
-            }
-        } else {
-            $imap_check[0] = 1;
-        }
-        if ($request->input('sending_status') == 'on') {
-            $this->emailService($service, $service_request);
-            try {
-                $send = $this->sendDiagnoEmail($request);
-            } catch (Exception $ex) {
-                \Log::error($ex->getMessage());
-                $result = ['fails' => $ex->getMessage()];
-
-                return response()->json(compact('result'));
-            }
-            if ($send === 0) {
-                $response = Lang::get('lang.outgoing_email_connection_failed');
-            }
-        } else {
-            $send = 1;
-        }
-        if ($send === 1 && $imap_check[0] === 1) {
-            $this->store($request, $imap_check, $service_request, $id);
-        }
-
-        return $this->jsonResponse($send, $imap_check);
-    }
-
-    public function sendDiagnoEmail($request)
-    {
-        try {
-            $mailservice_id = $request->input('sending_protocol');
-            $driver = $this->getDriver($mailservice_id);
-            $username = $request->input('email_address');
-            $password = $request->input('password');
-            $name = $request->input('email_name');
-            $host = $request->input('sending_host');
-            $port = $request->input('sending_port');
-            $enc = $request->input('sending_encryption');
-            $service_request = $request->except('sending_status', '_token', 'email_address', 'email_name', 'password', 'department', 'priority', 'help_topic', 'fetching_protocol', 'fetching_host', 'fetching_port', 'fetching_encryption', 'imap_authentication', 'sending_protocol', 'sending_host', 'sending_port', 'sending_encryption', 'smtp_authentication', 'internal_notes', '_wysihtml5_mode');
-
-            $this->emailService($driver, $service_request);
-            $this->setMailConfig($driver, $username, $name, $password, $enc, $host, $port);
-            $controller = new \App\Http\Controllers\Common\PhpMailController();
-            $to = 'example@ladybirdweb.com';
-            $toname = 'test';
-            $subject = 'test';
-            $data = 'test';
-            //dd(\Config::get('mail'),\Config::get('services'));
-            $send = $controller->laravelMail($to, $toname, $subject, $data, [], []);
-        } catch (Exception $e) {
-            \Log::error($e->getMessage());
-            //dd($e);
-        }
-
-        return $send;
-    }
-
-    public function setMailConfig($driver, $username, $name, $password, $enc, $host, $port)
-    {
-        $configs = [
-            'username'   => $username,
-            'from'       => ['address' => $username, 'name' => $name],
-            'password'   => $password,
-            'encryption' => $enc,
-            'host'       => $host,
-            'port'       => $port,
-            'driver'     => $driver,
-        ];
-        foreach ($configs as $key => $config) {
-            if (is_array($config)) {
-                foreach ($config as $from) {
-                    \Config::set('mail.'.$key, $config);
-                }
-            } else {
-                \Config::set('mail.'.$key, $config);
-            }
-        }
-    }
-
-    public function getDriver($driver_id)
-    {
-        $short = '';
-        $email_drivers = new \App\Model\MailJob\MailService();
-        $email_driver = $email_drivers->find($driver_id);
-        if ($email_driver) {
-            $short = $email_driver->short_name;
-        }
-
-        return $short;
-    }
-
-    /**
-     * Store a newly created resource in storage.
-     *
-     * @param type Emails        $email
-     * @param type EmailsRequest $request
-     *
-     * @return type Redirect
-     */
-    public function store($request, $imap_check, $service_request = [], $id = '')
-    {
-        $email = new Emails();
-        if ($id !== '') {
-            $email = $email->find($id);
-        }
-        try {
-            $email->email_address = $request->email_address;
-
-            $email->email_name = $request->email_name;
-            $email->fetching_host = $request->fetching_host;
-            $email->fetching_port = $request->fetching_port;
-            $email->fetching_protocol = $request->fetching_protocol;
-            $email->sending_host = $request->sending_host;
-            $email->sending_port = $request->sending_port;
-            $email->sending_protocol = $this->getDriver($request->sending_protocol);
-            $email->sending_encryption = $request->sending_encryption;
-
-            if ($request->smtp_validate == 'on') {
-                $email->smtp_validate = $request->smtp_validate;
-            }
-
-            if ($request->input('password')) {
-                $email->password = Crypt::encrypt($request->input('password'));
-            }
-            if ($request->input('fetching_status') == 'on') {
-                $email->fetching_status = 1;
-            } else {
-                $email->fetching_status = 0;
-            }
-            if ($request->input('sending_status') == 'on') {
-                $email->sending_status = 1;
-            } else {
-                $email->sending_status = 0;
-            }
-            if ($request->input('auto_response') == 'on') {
-                $email->auto_response = 1;
-            } else {
-                $email->auto_response = 0;
-            }
-            //dd($email);
-            if ($imap_check !== null) {
-                $email->fetching_encryption = $imap_check[0];
-            } else {
-                $email->fetching_encryption = $request->input('fetching_encryption');
-            }
-
-            // fetching department value
-            $email->department = $this->departmentValue($request->input('department'));
-            // fetching priority value
-            $email->priority = $this->priorityValue($request->input('priority'));
-            // fetching helptopic value
-            $email->help_topic = $this->helpTopicValue($request->input('help_topic'));
-            // inserting the encrypted value of password
-            $email->password = Crypt::encrypt($request->input('password'));
-            $email->save(); // run save
-            if ($id === '') {
-                // Creating a default system email as the first email is inserted to the system
-                $email_settings = Email::where('id', '=', '1')->first();
-                $email_settings->sys_email = $email->id;
-                $email_settings->save();
-            } else {
-                $this->update($id, $request);
-            }
-            if (count($service_request) > 0) {
-                $this->saveMailService($email->id, $service_request, $this->getDriver($request->sending_protocol));
-            }
-
-            return 1;
-        } catch (Exception $e) {
-            return 0;
-        }
-    }
-
-    /**
-     * Show the form for editing the specified resource.
-     *
-     * @param type int             $id
-     * @param type Department      $department
-     * @param type Help_topic      $help
-     * @param type Emails          $email
-     * @param type Priority        $priority
-     * @param type MailboxProtocol $mailbox_protocol
-     *
-     * @return type Response
-     */
-    public function edit($id, Department $department, Help_topic $help, Emails $email, Ticket_Priority $ticket_priority, MailboxProtocol $mailbox_protocol)
-    {
-        try {
-            $sys_email = \DB::table('settings_email')->select('sys_email')->where('id', '=', 1)->first();
-            // dd($sys_email);
-            // fetch the selected emails
-            $emails = $email->whereId($id)->first();
-            // get all the departments
-            $departments = $department->get();
-            //get count of emails
-            $count = $email->count();
-            // get all the helptopic
-            $helps = $help->get();
-            // get all the priority
-            $priority = $ticket_priority->get();
-            // get all the mailbox protocols
-            $mailbox_protocols = $mailbox_protocol->get();
-
-            $service = new \App\Model\MailJob\MailService();
-            $services = $service->lists('name', 'id')->toArray();
-
-            // return if the execution is succeeded
-            return view('themes.default1.admin.helpdesk.emails.emails.edit', compact('mailbox_protocols', 'priority', 'departments', 'helps', 'emails', 'sys_email', 'services'))->with('count', $count);
-        } catch (Exception $e) {
-            // return if try fails
-            return redirect()->back()->with('fails', $e->getMessage());
-        }
-    }
-
-    /**
-     * Check for email input validation.
-     *
-     * @param EmailsRequest $request
-     *
-     * @return int
-     */
-    public function validatingEmailSettingsUpdate($id, MailRequest $request)
-    {
-        return $this->validatingEmailSettings($request, $id);
-    }
-
-    /**
-     * Update the specified resource in storage.
-     *
-     * @param type                   $id
-     * @param type Emails            $email
-     * @param type EmailsEditRequest $request
-     *
-     * @return type Response
-     */
-    public function update($id, $request)
-    {
-        try {
-            if ($request->sys_email == 'on') {
-                $system = \DB::table('settings_email')
-                        ->where('id', '=', 1)
-                        ->update(['sys_email' => $id]);
-            } elseif ($request->input('count') <= 1 && $request->sys_email == null) {
-                $system = \DB::table('settings_email')
-                        ->where('id', '=', 1)
-                        ->update(['sys_email' => null]);
-            }
-            $return = 1;
-        } catch (Exception $e) {
-            $return = $e->getMessage();
-        }
-
-        return $return;
-    }
-
-    /**
-     * Remove the specified resource from storage.
-     *
-     * @param type int    $id
-     * @param type Emails $email
-     *
-     * @return type Redirect
-     */
-    public function destroy($id, Emails $email)
-    {
-        // fetching the details on the basis of the $id passed to the function
-        $default_system_email = Email::where('id', '=', '1')->first();
-        if ($default_system_email->sys_email) {
-            // checking if the default system email is the passed email
-            if ($id == $default_system_email->sys_email) {
-                return redirect('emails')->with('fails', Lang::get('lang.you_cannot_delete_system_default_email'));
-            }
-        }
-        try {
-            // fetching the database instance of the current email
-            $emails = $email->whereId($id)->first();
-            // checking if deleting the email is success or if it's carrying any dependencies
-            if ($emails->delete() == true) {
-                return redirect('emails')->with('success', Lang::get('lang.email_deleted_sucessfully'));
-            } else {
-                return redirect('emails')->with('fails', Lang::get('lang.email_can_not_delete'));
-            }
-        } catch (Exception $e) {
-            // returns if the try fails
-            return redirect()->back()->with('fails', $e->getMessage());
-        }
-    }
-
-    /**
-     * Create imap connection.
-     *
-     * @param type $request
-     *
-     * @return type int
-     */
-    public function getImapStream($request, $validate)
-    {
-        $fetching_status = $request->input('fetching_status');
-        $username = $request->input('email_address');
-        $password = $request->input('password');
-        $protocol_id = $request->input('mailbox_protocol');
-        $fetching_protocol = '/'.$request->input('fetching_protocol');
-        $fetching_encryption = '/'.$request->input('fetching_encryption');
-        if ($fetching_encryption == '/none') {
-            $fetching_encryption2 = '/novalidate-cert';
-            $mailbox_protocol = $fetching_encryption2;
-            $host = $request->input('fetching_host');
-            $port = $request->input('fetching_port');
-            $mailbox = '{'.$host.':'.$port.$fetching_protocol.$mailbox_protocol.'}INBOX';
-        } else {
-            $mailbox_protocol = $fetching_protocol.$fetching_encryption;
-            $host = $request->input('fetching_host');
-            $port = $request->input('fetching_port');
-            $mailbox = '{'.$host.':'.$port.$mailbox_protocol.$validate.'}INBOX';
-            $mailbox_protocol = $fetching_encryption.$validate;
-        }
-        try {
-            $imap_stream = imap_open($mailbox, $username, $password);
-        } catch (\Exception $ex) {
-            \Log::error($ex->getMessage());
-
-            return $ex->getMessage();
-        }
-        //$imap_stream = imap_open($mailbox, $username, $password);
-        if ($imap_stream) {
-            $return = [0 => 1, 1 => $mailbox_protocol];
-        } else {
-            $return = [0 => 0];
-        }
-
-        return $return;
-    }
-
-    /**
-     * Check connection.
-     *
-     * @param type $imap_stream
-     *
-     * @return type int
-     */
-    public function checkImapStream($imap_stream)
-    {
-        $check_imap_stream = imap_check($imap_stream);
-        if ($check_imap_stream) {
-            $imap_stream = 1;
-        } else {
-            $imap_stream = 0;
-        }
-
-        return $imap_stream;
-    }
-
-    /**
-     * Get smtp connection.
-     *
-     * @param type $request
-     *
-     * @return int
-     */
-    public function getSmtp($request)
-    {
-        $sending_status = $request->input('sending_status');
-        // cheking for the sending protocol
-        if ($request->input('sending_protocol') == 'smtp') {
-            $mail = new \PHPMailer();
-            $mail->isSMTP();
-            $mail->Host = $request->input('sending_host');            // Specify main and backup SMTP servers
-            //$mail->SMTPAuth = true;                                   // Enable SMTP authentication
-            $mail->Username = $request->input('email_address');       // SMTP username
-            $mail->Password = $request->input('password');            // SMTP password
-            $mail->SMTPSecure = $request->input('sending_encryption'); // Enable TLS encryption, `ssl` also accepted
-            $mail->Port = $request->input('sending_port');            // TCP port to connect to
-            if (!$request->input('smtp_validate')) {
-                $mail->SMTPAuth = true;                               // Enable SMTP authentication
-                $mail->SMTPOptions = [
-                    'ssl' => [
-                        'verify_peer'       => false,
-                        'verify_peer_name'  => false,
-                        'allow_self_signed' => true,
-                    ],
-                ];
-                if ($mail->smtpConnect($mail->SMTPOptions) == true) {
-                    $mail->smtpClose();
-                    $return = 1;
-                } else {
-                    $return = 0;
-                }
-            } else {
-                if ($mail->smtpConnect()) {
-                    $mail->smtpClose();
-                    $return = 1;
-                } else {
-                    $return = 0;
-                }
-            }
-        } elseif ($request->input('sending_protocol') == 'mail') {
-            $return = 1;
-        }
-
-        return $return;
-    }
-
-    /**
-     * Checking if department value is null.
-     *
-     * @param type $dept
-     *
-     * @return type string or null
-     */
-    public function departmentValue($dept)
-    {
-        if ($dept) {
-            $email_department = $dept;
-        } else {
-            $email_department = null;
-        }
-
-        return $email_department;
-    }
-
-    /**
-     * Checking if priority value is null.
-     *
-     * @param type $priority
-     *
-     * @return type string or null
-     */
-    public function priorityValue($priority)
-    {
-        if ($priority) {
-            $email_priority = $priority;
-        } else {
-            $email_priority = null;
-        }
-
-        return $email_priority;
-    }
-
-    /**
-     * Checking if helptopic value is null.
-     *
-     * @param type $help_topic
-     *
-     * @return type string or null
-     */
-    public function helpTopicValue($help_topic)
-    {
-        if ($help_topic) {
-            $email_help_topic = $help_topic;
-        } else {
-            $email_help_topic = null;
-        }
-
-        return $email_help_topic;
-    }
-
-    public function emailService($service, $value = [])
-    {
-        switch ($service) {
-            case 'mailgun':
-                $this->setServiceConfig($service, $value);
-            case 'mandrill':
-                $this->setServiceConfig($service, $value);
-            case 'ses':
-                $this->setServiceConfig($service, $value);
-        }
-    }
-
-    public function setServiceConfig($service, $value)
-    {
-        //dd($service);
-        if (count($value) > 0) {
-            foreach ($value as $k => $v) {
-                \Config::set("services.$service.$k", $v);
-            }
-        }
-    }
-
-    public function jsonResponse($out, $in)
-    {
-        if ($out !== 1) {
-            $result = ['fails' => Lang::get('lang.outgoing_email_connection_failed')];
-        }
-        if ($in[0] !== 1) {
-            $result = ['fails' => Lang::get('lang.incoming_email_connection_failed_please_check_email_credentials_or_imap_settings')];
-        }
-        if ($out === 1 && $in[0] === 1) {
-            $result = ['success' => Lang::get('lang.success')];
-        }
-
-        return response()->json(compact('result'));
-    }
-
-    public function saveMailService($emailid, $request, $driver)
-    {
-        $mail_service = new \App\Model\MailJob\FaveoMail();
-        $mails = $mail_service->where('email_id', $emailid)->get();
-        if (count($request) > 0) {
-            foreach ($mails as $mail) {
-                $mail->delete();
-            }
-            foreach ($request as $key => $value) {
-                $mail_service->create([
-                    'drive'    => $driver,
-                    'key'      => $key,
-                    'value'    => $value,
-                    'email_id' => $emailid,
-                ]);
-            }
-        }
-    }
-}

app/Http/Controllers/Admin/helpdesk/FormController.php

@@ -9,13 +9,13 @@ use App\Model\helpdesk\Form\Fields;
 use App\Model\helpdesk\Form\Forms;
 use App\Model\helpdesk\Manage\Help_topic;
 // Request
-use Exception;
-// Class
-use Form;
 use Illuminate\Http\Request;
+// Class
 use Input;
 use Lang;
 use Redirect;
+use Exception;
+use Form;
 
 /**
  * FormController
@@ -23,13 +23,12 @@ use Redirect;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class FormController extends Controller
-{
+class FormController extends Controller {
+
     private $fields;
     private $forms;
 
-    public function __construct(Fields $fields, Forms $forms)
-    {
+    public function __construct(Fields $fields, Forms $forms) {
         $this->fields = $fields;
         $this->forms = $forms;
         $this->middleware('auth', [
@@ -44,7 +43,7 @@ class FormController extends Controller
                 'jqueryScript',
                 'jqueryCheckboxScript',
                 'jquerySelectScript',
-            ],
+            ]
         ]);
     }
 
@@ -53,8 +52,7 @@ class FormController extends Controller
      *
      * @return type
      */
-    public function home()
-    {
+    public function home() {
         return view('forms.home');
     }
 
@@ -65,8 +63,7 @@ class FormController extends Controller
      *
      * @return Response
      */
-    public function index(Forms $forms)
-    {
+    public function index(Forms $forms) {
         try {
             return view('themes.default1.admin.helpdesk.manage.form.index', compact('forms'));
         } catch (Exception $e) {
@@ -79,8 +76,7 @@ class FormController extends Controller
      *
      * @return Response
      */
-    public function create()
-    {
+    public function create() {
         try {
             return view('themes.default1.admin.helpdesk.manage.form.form');
         } catch (Exception $e) {
@@ -95,15 +91,13 @@ class FormController extends Controller
      *
      * @return Response
      */
-    public function show($id)
-    {
+    public function show($id) {
         try {
             $forms = new Forms();
             $form = $forms->find($id);
             //dd($form);
             if ($form) {
                 $fields = $form->fields();
-
                 return view('themes.default1.admin.helpdesk.manage.form.preview', compact('form', 'fields'));
             }
             throw new Exception("Sorry we can't find your request");
@@ -117,8 +111,7 @@ class FormController extends Controller
      *
      * @return Response
      */
-    public function store(Request $request)
-    {
+    public function store(Request $request) {
         $this->validate($request, [
             'formname' => 'required|unique:custom_forms,formname',
             'label.*' => 'required',
@@ -144,12 +137,13 @@ class FormController extends Controller
                                 'required' => $require[$i],
                     ]);
                     $field_id = $field->id;
-                    $this->createValues($field_id, Input::get('value')[$i]);
+                    $this->createValues($field_id, Input::get('value')[$i],null,$name);
                 }
             }
 
             return Redirect::back()->with('success', Lang::get('lang.successfully_created_form'));
         } catch (Exception $ex) {
+            dd($ex);
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
@@ -164,8 +158,7 @@ class FormController extends Controller
      *
      * @return type redirect
      */
-    public function delete($id, Forms $forms, Fields $field, Help_topic $help_topic)
-    {
+    public function delete($id, Forms $forms, Fields $field, Help_topic $help_topic) {
         $fields = $field->where('forms_id', $id)->get();
         $help_topics = $help_topic->where('custom_form', '=', $id)->get();
         foreach ($help_topics as $help_topic) {
@@ -181,8 +174,7 @@ class FormController extends Controller
         return redirect()->back()->with('success', Lang::get('lang.form_deleted_successfully'));
     }
 
-    public function edit($id)
-    {
+    public function edit($id) {
         try {
             $forms = new Forms();
             $form = $forms->find($id);
@@ -195,12 +187,12 @@ class FormController extends Controller
             }
             throw new Exception("Sorry we can't find your request");
         } catch (Exception $ex) {
+
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function addChildForm($id)
-    {
+    public function addChildForm($id) {
         try {
             $forms = new Forms();
             $form = $forms->find($id);
@@ -213,14 +205,14 @@ class FormController extends Controller
             }
             throw new Exception("Sorry we can't find your request");
         } catch (Exception $ex) {
+
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function update($id, Request $request)
-    {
+    public function update($id, Request $request) {
         $this->validate($request, [
-            'formname' => 'required|unique:custom_forms,formname,'.$id,
+            'formname' => 'required|unique:custom_forms,formname,' . $id,
             'label.*' => 'required',
             'name.*' => 'required',
             'type.*' => 'required',
@@ -232,7 +224,7 @@ class FormController extends Controller
             $form = new Forms();
             $forms = $form->find($id);
             if (!$forms) {
-                throw new Exception('Sorry we can not find your request');
+                throw new Exception("Sorry we can not find your request");
             }
             $forms->formname = Input::get('formname');
             $forms->save();
@@ -255,18 +247,17 @@ class FormController extends Controller
                     'required' => Input::get('required')[$i],
                 ]);
                 $field_id = $field->id;
-                $this->createValues($field_id, Input::get('value')[$i]);
+                $this->createValues($field_id, Input::get('value')[$i],null,$name);
             }
-
             return redirect()->back()->with('success', 'updated');
         } catch (Exception $ex) {
+            dd($ex);
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function renderForm($formid)
-    {
-        $html = '';
+    public function renderForm($formid) {
+        $html = "";
         $forms = new Forms();
         $form = $forms->find($formid);
         if ($form) {
@@ -275,58 +266,54 @@ class FormController extends Controller
                 $html .= self::getForm($field);
             }
         }
-
-        return self::requiredStyle().$html;
+        return self::requiredStyle() . $html;
     }
 
-    public static function getType($type)
-    {
+    public static function getType($type) {
         switch ($type) {
-            case 'select':
-                return 'select';
-            case 'text':
-                return 'text';
-            case 'email':
-                return 'email';
-            case 'textarea':
-                return 'textarea';
-            case 'select':
-                return 'select';
-            case 'radio':
-                return 'radio';
-            case 'checkbox':
-                return 'checkbox';
-            case 'hidden':
-                return 'hidden';
-            case 'password':
-                return 'password';
+            case "select":
+                return "select";
+            case "text":
+                return "text";
+            case "email":
+                return "email";
+            case "textarea":
+                return "textarea";
+            case "select":
+                return "select";
+            case "radio":
+                return "radio";
+            case "checkbox":
+                return "checkbox";
+            case "hidden":
+                return "hidden";
+            case "password":
+                return "password";
         }
     }
 
-    public static function getAttribute($type)
-    {
+    public static function getAttribute($type) {
         switch ($type) {
-            case 'select':
+            case "select":
                 return "null,['class'=>'form-control']";
-            case 'text':
+            case "text":
                 return "['class'=>'form-control']";
-            case 'email':
+            case "email":
                 return "['class'=>'form-control']";
-            case 'textarea':
+            case "textarea":
                 return "['class'=>'form-control']";
-            case 'radio':
-                return '';
-            case 'checkbox':
-                return '';
-            case 'hidden':
-                return '';
-            case 'password':
+            case "radio":
+                return "";
+            case "checkbox":
+                return "";
+            case "hidden":
+                return "";
+            case "password":
                 return "['class'=>'form-control']";
         }
     }
 
-    public static function getForm($field)
-    {
+    public static function getForm($field) {
         $required = false;
         $required_class = self::requiredClass($field->required);
         if ($field->required === '1') {
@@ -335,33 +322,32 @@ class FormController extends Controller
         $type = $field->type;
         $field_type = self::getType($type);
         switch ($field_type) {
-            case 'select':
+            case "select":
                 return self::selectForm($field_type, $field, $required, $required_class);
-            case 'text':
-                return Form::label($field->label, $field->label, ['class' => $required_class]).
-                        Form::$field_type($field->name, null, ['class' => "form-control $field->id", 'id' => $field->id, 'required' => $required]);
-            case 'email':
-                return Form::label($field->label, $field->label, ['class' => $required_class]).
-                        Form::$field_type($field->name, null, ['class' => "form-control $field->id", 'id' => $field->id, 'required' => $required]);
-            case 'password':
-                return Form::label($field->label, $field->label, ['class' => $required_class]).
+            case "text":
+                return Form::label($field->label, $field->label, ['class' => $required_class]) .
+                        Form::$field_type($field->name, NULL, ['class' => "form-control $field->id", 'id' => $field->id, 'required' => $required]);
+            case "email":
+                return Form::label($field->label, $field->label, ['class' => $required_class]) .
+                        Form::$field_type($field->name, NULL, ['class' => "form-control $field->id", 'id' => $field->id, 'required' => $required]);
+            case "password":
+                return Form::label($field->label, $field->label, ['class' => $required_class]) .
                         Form::$field_type($field->name, ['class' => "form-control $field->id", 'id' => $field->id, 'required' => $required]);
 
-            case 'textarea':
-                return Form::label($field->label, $field->label, ['class' => $required_class]).
-                        Form::$field_type($field->name, null, ['class' => "form-control $field->id", 'id' => $field->id, 'required' => $required]);
-            case 'radio':
+            case "textarea":
+                return Form::label($field->label, $field->label, ['class' => $required_class]) .
+                        Form::$field_type($field->name, NULL, ['class' => "form-control $field->id", 'id' => $field->id, 'required' => $required]);
+            case "radio":
                 return self::radioForm($field_type, $field, $required, $required_class);
 
-            case 'checkbox':
+            case "checkbox":
                 return self::checkboxForm($field_type, $field, $required, $required_class);
-            case 'hidden':
-                return Form::$field_type($field->name, null, ['id' => $field->id]);
+            case "hidden":
+                return Form::$field_type($field->name, NULL, ['id' => $field->id]);
         }
     }
 
-    public function createValues($fieldid, $values, $childid = null, $key = '')
-    {
+    public function createValues($fieldid, $values, $childid = NULL, $key = "") {
         if ($values) {
             $values_array = explode(',', $values);
             $field_values = new \App\Model\helpdesk\Form\FieldValue();
@@ -384,8 +370,7 @@ class FormController extends Controller
         }
     }
 
-    public function addChild($fieldid, Request $request)
-    {
+    public function addChild($fieldid, Request $request) {
         $ids = $request->except('_token');
         try {
             foreach ($ids as $valueid => $formid) {
@@ -399,91 +384,86 @@ class FormController extends Controller
                     //}
                 }
             }
-
             return redirect()->back()->with('success', 'Updated');
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function renderChild(Request $request)
-    {
+    public function renderChild(Request $request) {
         self::setSession();
-        $render = '';
+        $render = "";
         $value = $request->input('valueid');
         $fieldid = $request->input('fieldid');
         $field_values = new \App\Model\helpdesk\Form\FieldValue();
         $field_value = $field_values->where('field_id', $fieldid)->where('field_value', $value)->first();
-        $child = '';
+        $child = "";
         if ($field_value) {
             $child = $field_value->child_id;
         }
-        if ($child !== '') {
+        if ($child !== "") {
             $render = $this->renderForm($child);
         }
 
         return $render;
     }
 
-    public static function jqueryScript($value, $fieldid, $fieldname, $type = '', $index = '')
-    {
-        if ($type == 'select') {
+    public static function jqueryScript($value, $fieldid, $fieldname, $type = "", $index = "") {
+        if ($type == "select") {
             return self::jquerySelectScript($fieldid);
         }
-        if ($type == 'checkbox') {
+        if ($type == "checkbox") {
             return self::jqueryCheckboxScript($fieldid, $index);
         }
-
         return '<script>
-            $("#'.str_slug($value).'").on("change", function () {
-                var valueid = $("#'.str_slug($value).'").val();
-                var fieldid = $("#'.$fieldid.str_slug($value).'").val();
-                send'.$fieldid.str_slug($value).'(valueid,fieldid);
+            $("#' . str_slug($value) . '").on("change", function () {
+                var valueid = $("#' . str_slug($value) . '").val();
+                var fieldid = $("#' . $fieldid . str_slug($value) . '").val();
+                send' . $fieldid . str_slug($value) . '(valueid,fieldid);
             });
-            function send'.$fieldid.str_slug($value).'(valueid,fieldid) {
+            function send' . $fieldid . str_slug($value) . '(valueid,fieldid) {
                 $.ajax({
-                    url: "'.url('forms/render/child/').'",
+                    url: "' . url('forms/render/child/') . '",
                     dataType: "html",
                     data: {"valueid": valueid,"fieldid": fieldid},
                     success: function (response) {
-                        $("#'.$fieldname.'").html(response);
+                        $("#' . $fieldname . '").html(response);
                     },
                     error: function (response) {
-                        $("#'.$fieldname.'").html(response);
+                        $("#' . $fieldname . '").html(response);
                     }
                 });
             }
         </script>';
     }
 
-    public static function jqueryCheckboxScript($fieldid, $index)
-    {
+    public static function jqueryCheckboxScript($fieldid, $index) {
         $session = self::getSession();
         $fields = new Fields();
         $field = $fields->find($fieldid);
         if ($field) {
             return '<script>
-            $("#'.$session.$index.'").on("change", function () {
-                var valueid = $("#'.$session.$index.'").val();
-                var fieldid = $("#f'.$session.$index.'").val();
+            $("#' . $session . $index . '").on("change", function () {
+                var valueid = $("#' . $session . $index . '").val();
+                var fieldid = $("#f' . $session . $index . '").val();
                 if($(this).is(":checked")) {
-                    send'.$session.$index.'(valueid,fieldid);
+                    send' . $session . $index . '(valueid,fieldid);
                 }else{
-                    $("#div'.$session.'"+valueid).empty();
+                    $("#div' . $session . '"+valueid).empty();
                 }
             });
-            function send'.$session.$index.'(valueid,fieldid) {
+            function send' . $session . $index . '(valueid,fieldid) {
                 $.ajax({
-                    url: "'.url('forms/render/child/').'",
+                    url: "' . url('forms/render/child/') . '",
                     dataType: "html",
                     data: {"valueid": valueid,"fieldid": fieldid},
                     success: function (response) {
                         
-                        $("#div'.$session.'"+valueid).html(response);
+                        $("#div' . $session . '"+valueid).html(response);
                         
                     },
                     error: function (response) {
-                        $("#div'.$session.'"+valueid).html(response);
+                        $("#div' . $session . '"+valueid).html(response);
                     }
                 });
             }
@@ -491,32 +471,31 @@ class FormController extends Controller
         }
     }
 
-    public static function jquerySelectScript($fieldid)
-    {
+    public static function jquerySelectScript($fieldid) {
         $fields = new Fields();
         $field = $fields->find($fieldid);
         $session = self::getSession();
         if ($field) {
             return '<script>
     $(document).ready(function () {
-        var valueid = $(".'.$session.$fieldid.'").val();
-       var fieldid = $("#hidden'.$session.$fieldid.'").val();
-                send'.$session.$fieldid.'(valueid,fieldid);
-        $(".'.$session.$fieldid.'").on("change", function () {
-            valueid = $(".'.$session.$fieldid.'").val();
-            var fieldid = $("#hidden'.$session.$fieldid.'").val();
-                send'.$session.$fieldid.'(valueid,fieldid);
+        var valueid = $(".' . $session . $fieldid . '").val();
+       var fieldid = $("#hidden' . $session . $fieldid . '").val();
+                send' . $session . $fieldid . '(valueid,fieldid);
+        $(".' . $session . $fieldid . '").on("change", function () {
+            valueid = $(".' . $session . $fieldid . '").val();
+            var fieldid = $("#hidden' . $session . $fieldid . '").val();
+                send' . $session . $fieldid . '(valueid,fieldid);
         });
-        function send'.$session.$fieldid.'(valueid,fieldid) {
+        function send' . $session . $fieldid . '(valueid,fieldid) {
             $.ajax({
-                url: "'.url('forms/render/child/').'",
+                url: "' . url('forms/render/child/') . '",
                 dataType: "html",
                  data: {"valueid": valueid,"fieldid": fieldid},
                 success: function (response) {
-                    $("#'.$session.$field->name.'").html(response);
+                    $("#' . $session . $field->name . '").html(response);
                 },
                 error: function (response) {
-                    $("#'.$session.$field->name.'").html(response);
+                    $("#' . $session . $field->name . '").html(response);
                 }
             });
         }
@@ -526,60 +505,55 @@ class FormController extends Controller
         }
     }
 
-    public static function selectForm($field_type, $field, $required, $required_class)
-    {
+    public static function selectForm($field_type, $field, $required, $required_class) {
         $session = self::getSession();
-        $script = self::jqueryScript($field_value = '', $field->id, $field->name, $field_type);
-        $form_hidden = Form::hidden('fieldid[]', $field->id, ['id' => 'hidden'.$session.$field->id]).Form::label($field->label, $field->label, ['class' => $required_class]);
-        $select = Form::$field_type($field->name, ['' => 'Select', 'Selects' => $field->values()->lists('field_value', 'field_value')->toArray()], null, ['class' => "form-control $session$field->id", 'id' => $session.$field->id, 'required' => $required]).'</br>';
-        $html = $script.$form_hidden.$select;
-        $response_div = '<div id='.$session.$field->name.'></div>';
-
-        return $html.$response_div;
+        $script = self::jqueryScript($field_value = "", $field->id, $field->name, $field_type);
+        $form_hidden = Form::hidden('fieldid[]', $field->id, ['id' => "hidden" . $session . $field->id]) . Form::label($field->label, $field->label, ['class' => $required_class]);
+        $select = Form::$field_type($field->name, ['' => 'Select', 'Selects' => self::removeUnderscoreFromDB($field->values()->lists('field_value', 'field_value')->toArray())], null, ['class' => "form-control $session$field->id", 'id' => $session . $field->id, 'required' => $required]) . "</br>";
+        $html = $script . $form_hidden . $select;
+        $response_div = "<div id=" . $session . $field->name . "></div>";
+        return $html . $response_div;
     }
 
-    public static function radioForm($field_type, $field, $required, $required_class)
-    {
-        $radio = '';
-        $html = '';
+    public static function radioForm($field_type, $field, $required, $required_class) {
+        $radio = "";
+        $html = "";
         $values = $field->values()->lists('field_value')->toArray();
         if (count($values) > 0) {
             foreach ($values as $field_value) {
-                $script = self::jqueryScript($field_value, $field->id, $field->name, $field_type);
-                $radio .= '<div>'.Form::hidden('fieldid[]', $field->id, ['id' => $field->id.str_slug($field_value)]);
-                $radio .= Form::$field_type($field->name, $field_value, null, ['class' => "$field->id", 'id' => str_slug($field_value), 'required' => $required]).$script.'<span>   '.removeUnderscore($field_value).'</span></div>';
-            }
-            $html = Form::label($field->label, $field->label, ['class' => $required_class]).'</br>'.$radio.'<div id='.$field->name.'></br></div>';
-        }
 
+                $script = self::jqueryScript($field_value, $field->id, $field->name, $field_type);
+                $radio .= "<div>" . Form::hidden('fieldid[]', $field->id, ['id' => $field->id . str_slug($field_value)]);
+                $radio .= Form::$field_type($field->name, $field_value, NULL, ['class' => "$field->id", 'id' => str_slug($field_value), 'required' => $required]) . $script . "<span>   " . removeUnderscore($field_value) . "</span></div>";
+            }
+            $html = Form::label($field->label, $field->label, ['class' => $required_class]) . "</br>" . $radio . "<div id=" . $field->name . "></br></div>";
+        }
         return $html;
     }
 
-    public static function checkboxForm($field_type, $field, $required, $required_class)
-    {
+    public static function checkboxForm($field_type, $field, $required, $required_class) {
         $session = self::getSession();
-        $checkbox = '';
-        $html = '';
+        $checkbox = "";
+        $html = "";
         $values = $field->values()->lists('field_value')->toArray();
         if (count($values) > 0) {
             $i = 1;
             foreach ($values as $field_value) {
                 $script = self::jqueryScript($field_value, $field->id, $field->name, $field_type, $i);
-                $checkbox .= Form::hidden('fieldid[]', $field->id, ['id' => 'f'.$session.$i]);
-                $checkbox .= Form::$field_type($field->name, $field_value, null, ['class' => "$field->id", 'id' => $session.$i, 'required' => $required]);
-                $checkbox .= '<span>   '.removeUnderscore($field_value).'</span>';
+                $checkbox .= Form::hidden('fieldid[]', $field->id, ['id' => 'f' . $session . $i]);
+                $checkbox .= Form::$field_type($field->name, $field_value, NULL, ['class' => "$field->id", 'id' => $session . $i, 'required' => $required]);
+                $checkbox .= "<span>   " . removeUnderscore($field_value) . "</span>";
                 //$checkbox .="</br>";
-                $checkbox .= '<div>'.$script.'<div id=div'.$session.$field_value.'></div></div>';
+                $checkbox .="<div>" . $script . "<div id=div" . $session . $field_value . "></div></div>";
                 $i++;
             }
-            $html = Form::label($field->label, $field->label, ['class' => $required_class]).'</br>'.$checkbox;
+            $html = Form::label($field->label, $field->label, ['class' => $required_class]) . "</br>" . $checkbox;
         }
-
         return $html;
     }
 
-    public static function requiredStyle()
-    {
+    public static function requiredStyle() {
+
         $style = "<style>
                 .required:after {
                                         color: #e32 !important;
@@ -587,34 +561,39 @@ class FormController extends Controller
                                         display:inline !important;
                                     }
                     </style>";
-
         return $style;
     }
 
-    public static function requiredClass($required)
-    {
-        $class = '';
+    public static function requiredClass($required) {
+        $class = "";
         if ($required === '1') {
-            $class = 'required';
+            $class = "required";
         }
-
         return $class;
     }
 
-    public static function setSession()
-    {
+    public static function setSession() {
         $form = self::getSession();
         $form++;
         \Session::set('fromid', $form);
     }
 
-    public static function getSession()
-    {
+    public static function getSession() {
         $form = 0;
         if (\Session::has('fromid')) {
             $form = \Session::get('fromid');
         }
-
         return $form;
     }
+
+    public static function removeUnderscoreFromDB($array) {
+        $result = [];
+        if (is_array($array) && count($array) > 0) {
+            foreach ($array as $key => $value) {
+                $result[$key] = removeUnderscore($value);
+            }
+        }
+        return $result;
+    }
+
 }

app/Http/Controllers/Admin/helpdesk/GroupController.php

@@ -124,6 +124,10 @@ class GroupController extends Controller
     {
         // Database instannce to the current id
         $var = $group->whereId($id)->first();
+        $is_group_assigned = User::select('id')->where('assign_group', '=', $id)->count();
+        if ($is_group_assigned >= 1 && $request->input('group_status') == '0') {
+            return redirect('groups')->with('fails', Lang::get('lang.group_can_not_update').'<li>'.Lang::get('lang.can-not-inactive-group').'</li>');
+        }
         // Updating Name
         $var->name = $request->input('name');
         //Updating Status

app/Http/Controllers/Admin/helpdesk/HelptopicController.php

@@ -87,8 +87,7 @@ class HelptopicController extends Controller
             $forms = $form->get();
             $agents = $agent->where('role', '=', 'agent')->get();
             $slas = $sla->get();
-            $priority = Ticket_Priority::where('status', '=', 1)->get();
-
+            $priority = Ticket_Priority::where('status','=',1)->get();
             return view('themes.default1.admin.helpdesk.manage.helptopic.create', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->getMessage());
@@ -148,7 +147,7 @@ class HelptopicController extends Controller
             $topics = $topic->whereId($id)->first();
             $forms = $form->get();
             $slas = $sla->get();
-            $priority = Ticket_Priority::where('status', '=', 1)->get();
+            $priority = Ticket_Priority::where('status','=',1)->get();
             $sys_help_topic = \DB::table('settings_ticket')
                                 ->select('help_topic')
                                 ->where('id', '=', 1)->first();

app/Http/Controllers/Admin/helpdesk/LanguageController.php

@@ -8,6 +8,7 @@ use App;
 use App\Http\Controllers\Controller;
 //supports
 use App\Http\Requests;
+use Cache;
 use Config;
 //classes
 use File;
@@ -16,8 +17,8 @@ use Illuminate\Support\Facades\Redirect;
 use Illuminate\Support\Facades\Session;
 use Input;
 use Lang;
-use UnAuth;
 use Validator;
+use UnAuth;
 
 /**
  * SlaController.
@@ -52,6 +53,7 @@ class LanguageController extends Controller
         } else {
             return \Redirect::back();
         }
+
     }
 
     /**
@@ -91,6 +93,7 @@ class LanguageController extends Controller
                             } else {
                                 return Config::get('languages.'.$model);
                             }
+                            
                         })
                         ->addColumn('id', function ($model) {
                             return $model;
@@ -236,7 +239,6 @@ class LanguageController extends Controller
                 }
             } else {
                 Session::flash('fails', Lang::get('lang.lang-fallback-lang'));
-
                 return redirect('languages');
             }
         } else {
@@ -245,4 +247,5 @@ class LanguageController extends Controller
             return redirect('languages');
         }
     }
+    
 }

app/Http/Controllers/Admin/helpdesk/PriorityController.php

@@ -5,33 +5,61 @@ namespace App\Http\Controllers\Admin\helpdesk;
 // controllers
 use App\Http\Controllers\Common\NotificationController;
 use App\Http\Controllers\Common\PhpMailController;
+use App\Http\Controllers\Common\FileuploadController;
 use App\Http\Controllers\Controller;
 // requests
+use App\Http\Requests\helpdesk\CreateTicketRequest;
+use App\Http\Requests\helpdesk\TicketRequest;
 use App\Http\Requests\helpdesk\PriorityRequest;
 // models
+use App\Model\helpdesk\Agent\Teams;
 use App\Model\helpdesk\Email\Emails;
+use App\Model\helpdesk\Agent\Department;
+use App\Model\helpdesk\Form\Fields;
 use App\Model\helpdesk\Manage\Help_topic;
+use App\Model\helpdesk\Manage\Sla_plan;
 use App\Model\helpdesk\Settings\CommonSettings;
+use App\Model\helpdesk\Notification\Notification;
+use App\Model\helpdesk\Notification\UserNotification;
+use App\Model\helpdesk\Settings\Alert;
+use App\Model\helpdesk\Settings\Company;
 use App\Model\helpdesk\Settings\Email;
+use App\Model\helpdesk\Settings\System;
+use App\Model\helpdesk\Ticket\Ticket_attachments;
+use App\Model\helpdesk\Ticket\Ticket_Collaborator;
+use App\Model\helpdesk\Ticket\Ticket_Form_Data;
 use App\Model\helpdesk\Ticket\Ticket_Priority;
+use App\Model\helpdesk\Ticket\Ticket_source;
+use App\Model\helpdesk\Ticket\Ticket_Status;
+use App\Model\helpdesk\Ticket\Ticket_Thread;
+use App\Model\helpdesk\Ticket\Tickets;
+use App\Model\helpdesk\Utility\CountryCode;
+use App\Model\helpdesk\Utility\Date_time_format;
+use App\Model\helpdesk\Utility\Timezones;
+use App\User;
 use Auth;
 use DB;
 use Exception;
+use ForceUTF8\Encoding;
+use GeoIP;
 // classes
+use Hash;
 use Illuminate\Http\Request;
 use Illuminate\support\Collection;
 use Input;
 use Lang;
+use Mail;
+use PDF;
+use UTC;
 
 /**
  * TicketController.
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class PriorityController extends Controller
-{
-    public function __construct(PhpMailController $PhpMailController, NotificationController $NotificationController)
-    {
+class PriorityController extends Controller {
+
+    public function __construct(PhpMailController $PhpMailController, NotificationController $NotificationController) {
         $this->PhpMailController = $PhpMailController;
         $this->NotificationController = $NotificationController;
         $this->middleware('auth');
@@ -42,25 +70,22 @@ class PriorityController extends Controller
      *
      * @return type response
      */
-    public function priorityIndex()
-    {
-        $user_status = CommonSettings::where('id', '=', 6)->first();
+    public function priorityIndex() {
+        $user_status=CommonSettings::where('option_name','=', 'user_priority')->first();
         // dd( $user_status);
         
        return view('themes.default1.admin.helpdesk.manage.ticket_priority.index', compact('user_status'));
     }
-
        /**
      * Show the Inbox ticket list page.
      *
      * @return type response
      */
-    public function userPriorityIndex(Request $request)
-    {
+    public function userPriorityIndex(Request $request) {
           try {
-            $user_status = $request->user_settings_priority;
+        $user_status= $request->user_settings_priority;
         
-            CommonSettings::where('id', '=', 6)->update(['status' => $user_status]);
+        CommonSettings::where('option_name','=', 'user_priority')->update(['status' => $user_status]);
 
        return 'Your Status Updated';
          } catch (Exception $e) {
@@ -69,34 +94,33 @@ class PriorityController extends Controller
     }
 
     /**
+     * 
      * @return type
      */
-    public function priorityIndex1()
-    {
+    public function priorityIndex1() {
         try {
             $ticket = new Ticket_Priority();
             $tickets = $ticket->select('priority_id', 'priority', 'priority_desc', 'priority_color', 'status', 'is_default', 'ispublic')->get();
 
             return \Datatable::Collection($tickets)
                             ->showColumns('priority', 'priority_desc')
-                            ->addColumn('priority_color', function ($model) {
+                            ->addColumn('priority_color', function($model) {
                                 return "<button class='btn' style = 'background-color:$model->priority_color'></button>";
                             })
-                            ->addColumn('status', function ($model) {
+                            ->addColumn('status', function($model) {
                                 if ($model->status == 1) {
                                     return "<a style='color:green'>active</a>";
                                 } elseif ($model->status == 0) {
                                     Ticket_Priority::where('priority_id', '=', '$priority_id')
                                     ->update(['priority_id' => '']);
-
                                     return "<a style='color:red'>inactive</a>";
                                 }
                             })
-                            ->addColumn('action', function ($model) {
+                            ->addColumn('action', function($model) {
                                 if ($model->is_default > 0) {
-                                    return '<a href='.url('ticket/priority/'.$model->priority_id.'/edit')." class='btn btn-info btn-xs' disabled='disabled'>Edit</a>&nbsp;<a href=".url('ticket_priority/'.$model->priority_id.'/destroy')." class='btn btn-warning btn-info btn-xs' disabled='disabled' > delete </a>";
+                                    return "<a href=" . url('ticket/priority/' . $model->priority_id . '/edit') . " class='btn btn-info btn-xs' disabled='disabled'>Edit</a>&nbsp;<a href=" . url('ticket/priority/' . $model->priority_id . '/destroy') . " class='btn btn-warning btn-info btn-xs' disabled='disabled' > delete </a>";
                                 } else {
-                                    return '<a href='.url('ticket/priority/'.$model->priority_id.'/edit')." class='btn btn-info btn-xs'>Edit</a>&nbsp;<a class='btn btn-danger btn-xs' onclick='confirmDelete(".$model->priority_id.")'>Delete </a>";
+                                    return "<a href=" . url('ticket/priority/' . $model->priority_id . '/edit') . " class='btn btn-info btn-xs'>Edit</a>&nbsp;<a class='btn btn-danger btn-xs' onclick='confirmDelete(" . $model->priority_id . ")'>Delete </a>";
                                 }
                             })
                             ->searchColumns('priority')
@@ -108,45 +132,42 @@ class PriorityController extends Controller
     }
 
     /**
+     * 
      * @return type
      */
-    public function priorityCreate()
-    {
+    public function priorityCreate() {
         return view('themes.default1.admin.helpdesk.manage.ticket_priority.create');
     }
 
-    public function priorityCreate1(PriorityRequest $request)
-    {
-        $tk_priority = new Ticket_Priority();
+    public function priorityCreate1(PriorityRequest $request) {
+        $tk_priority = new Ticket_Priority;
         $tk_priority->priority = $request->priority;
         $tk_priority->status = $request->status;
         $tk_priority->priority_desc = $request->priority_desc;
         $tk_priority->priority_color = $request->priority_color;
         $tk_priority->ispublic = $request->ispublic;
         $tk_priority->save();
-
         return \Redirect::route('priority.index')->with('success', Lang::get('lang.priority_successfully_created'));
     }
 
     /**
-     * @param type $priority_id
      * 
+     * @param type $priority_id
      * @return type
      */
-    public function priorityEdit($priority_id)
-    {
+    public function priorityEdit($priority_id) {
+        
        $tk_priority = Ticket_Priority::wherepriority_id($priority_id)->first();
       
         return view('themes.default1.admin.helpdesk.manage.ticket_priority.edit', compact('tk_priority'));
     }
 
     /**
-     * @param PriorityRequest $request
      * 
+     * @param PriorityRequest $request
      * @return type
      */
-    public function priorityEdit1(PriorityRequest $request)
-    {
+    public function priorityEdit1(PriorityRequest $request) {
         $priority_id = $request->priority_id;
         $tk_priority = Ticket_Priority::findOrFail($priority_id);
         $tk_priority->priority = $request->priority;
@@ -156,22 +177,21 @@ class PriorityController extends Controller
         $tk_priority->ispublic = $request->ispublic;
         $tk_priority->save();
         if ($request->input('default_priority') == 'on') {
-            Ticket_Priority::where('is_default', '=', 1)
+            Ticket_Priority::where('is_default', '>', 0)
                     ->update(['is_default' => 0]);
             Ticket_Priority::where('priority_id', '=', $priority_id)
                     ->update(['is_default' => 1]);
         }
-
         return \Redirect::route('priority.index')->with('success', (Lang::get('lang.priority_successfully_updated')));
     }
 
     /**
-     * @param type $priority_id
      * 
+     * @param type $priority_id
      * @return type
      */
-    public function destroy($priority_id)
-    {
+    public function destroy($priority_id) {
+
         $default_priority = Ticket_Priority::where('is_default', '>', '0')->first();
 // dd($default_priority->is_default);
         $topic = DB::table('help_topic')->where('priority', '=', $priority_id)->update(['priority' => $default_priority->is_default]);
@@ -192,4 +212,5 @@ class PriorityController extends Controller
 
         return \Redirect::route('priority.index')->with('success', (Lang::get('lang.delete_successfully')));
     }
+
 }

app/Http/Controllers/Admin/helpdesk/SettingsController.php

@@ -7,11 +7,10 @@ use App\Http\Controllers\Controller;
 // requests
 use App\Http\Requests\helpdesk\CompanyRequest;
 use App\Http\Requests\helpdesk\EmailRequest;
-use App\Http\Requests\helpdesk\Job\TaskRequest;
 use App\Http\Requests\helpdesk\RatingUpdateRequest;
 use App\Http\Requests\helpdesk\StatusRequest;
-// models
 use App\Http\Requests\helpdesk\SystemRequest;
+// models
 use App\Model\helpdesk\Agent\Department;
 use App\Model\helpdesk\Email\Emails;
 use App\Model\helpdesk\Email\Template;
@@ -20,10 +19,9 @@ use App\Model\helpdesk\Manage\Sla_plan;
 use App\Model\helpdesk\Notification\UserNotification;
 use App\Model\helpdesk\Ratings\Rating;
 use App\Model\helpdesk\Settings\Alert;
-use App\Model\helpdesk\Settings\CommonSettings;
 use App\Model\helpdesk\Settings\Company;
-use App\Model\helpdesk\Settings\Email;
 use App\Model\helpdesk\Settings\Followup;
+use App\Model\helpdesk\Settings\Email;
 use App\Model\helpdesk\Settings\Responder;
 use App\Model\helpdesk\Settings\System;
 use App\Model\helpdesk\Settings\Ticket;
@@ -33,29 +31,30 @@ use App\Model\helpdesk\Utility\Date_time_format;
 use App\Model\helpdesk\Utility\Time_format;
 use App\Model\helpdesk\Utility\Timezones;
 use App\Model\helpdesk\Workflow\WorkflowClose;
-// classes
+use App\Model\helpdesk\Settings\CommonSettings;
 use DateTime;
+// classes
 use DB;
 use Exception;
 use File;
 use Illuminate\Http\Request;
 use Input;
 use Lang;
+use App\Http\Requests\helpdesk\Job\TaskRequest;
 
 /**
  * SettingsController.
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class SettingsController extends Controller
-{
+class SettingsController extends Controller {
+
     /**
      * Create a new controller instance.
      *
      * @return void
      */
-    public function __construct()
-    {
+    public function __construct() {
         // $this->smtp();
         $this->middleware('auth');
         $this->middleware('roles');
@@ -69,8 +68,7 @@ class SettingsController extends Controller
      *
      * @return Response
      */
-    public function getcompany(Company $company)
-    {
+    public function getcompany(Company $company) {
         try {
             /* fetch the values of company from company table */
             $companys = $company->whereId('1')->first();
@@ -90,14 +88,13 @@ class SettingsController extends Controller
      *
      * @return Response
      */
-    public function postcompany($id, Company $company, CompanyRequest $request)
-    {
+    public function postcompany($id, Company $company, CompanyRequest $request) {
         /* fetch the values of company request  */
         $companys = $company->whereId('1')->first();
         if (Input::file('logo')) {
             $name = Input::file('logo')->getClientOriginalName();
             $destinationPath = 'uploads/company/';
-            $fileName = rand(0000, 9999).'.'.$name;
+            $fileName = rand(0000, 9999) . '.' . $name;
             Input::file('logo')->move($destinationPath, $fileName);
             $companys->logo = $fileName;
         }
@@ -111,7 +108,7 @@ class SettingsController extends Controller
             return redirect('getcompany')->with('success', Lang::get('lang.company_updated_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('getcompany')->with('fails', Lang::get('lang.company_can_not_updated').'<li>'.$e->getMessage().'</li>');
+            return redirect('getcompany')->with('fails', Lang::get('lang.company_can_not_updated') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -120,8 +117,7 @@ class SettingsController extends Controller
      *
      *  @return type string
      */
-    public function deleteLogo()
-    {
+    public function deleteLogo() {
         $path = $_GET['data1']; //get file path of logo image
         if (!unlink($path)) {
             return 'false';
@@ -148,8 +144,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function getsystem(System $system, Department $department, Timezones $timezone, Date_format $date, Date_time_format $date_time, Time_format $time, CommonSettings $common_settings)
-    {
+    public function getsystem(System $system, Department $department, Timezones $timezone, Date_format $date, Date_time_format $date_time, Time_format $time, CommonSettings $common_settings) {
         try {
             /* fetch the values of system from system table */
             $systems = $system->whereId('1')->first();
@@ -183,8 +178,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function postsystem($id, System $system, SystemRequest $request)
-    {
+    public function postsystem($id, System $system, SystemRequest $request) {
         try {
             /* fetch the values of system request  */
             $systems = $system->whereId('1')->first();
@@ -208,11 +202,18 @@ class SettingsController extends Controller
                     ->update(['status' => $request->send_otp]);
             $email_mandatory = CommonSettings::where('option_name', '=', 'email_mandatory')
                     ->update(['status' => $request->email_mandatory]);
+            
+            if($request->has('itil')){
+                $itil = $request->input('itil');
+                $sett = CommonSettings::firstOrCreate(['option_name'=>'itil']);
+                $sett->status = $itil;
+                $sett->save();
+            }
             /* redirect to Index page with Success Message */
             return redirect('getsystem')->with('success', Lang::get('lang.system_updated_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('getsystem')->with('fails', Lang::get('lang.system_can_not_updated').'<br>'.$e->getMessage());
+            return redirect('getsystem')->with('fails', Lang::get('lang.system_can_not_updated') . '<br>' . $e->getMessage());
         }
     }
 
@@ -226,8 +227,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function getticket(Ticket $ticket, Sla_plan $sla, Help_topic $topic, Ticket_Priority $priority)
-    {
+    public function getticket(Ticket $ticket, Sla_plan $sla, Help_topic $topic, Ticket_Priority $priority) {
         try {
             /* fetch the values of ticket from ticket table */
             $tickets = $ticket->whereId('1')->first();
@@ -251,8 +251,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function postticket($id, Ticket $ticket, Request $request)
-    {
+    public function postticket($id, Ticket $ticket, Request $request) {
         try {
             /* fetch the values of ticket request  */
             $tickets = $ticket->whereId('1')->first();
@@ -273,7 +272,7 @@ class SettingsController extends Controller
             return redirect('getticket')->with('success', Lang::get('lang.ticket_updated_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('getticket')->with('fails', Lang::get('lang.ticket_can_not_updated').'<li>'.$e->getMessage().'</li>');
+            return redirect('getticket')->with('fails', Lang::get('lang.ticket_can_not_updated') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -286,8 +285,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function getemail(Email $email, Template $template, Emails $email1)
-    {
+    public function getemail(Email $email, Template $template, Emails $email1) {
         try {
             /* fetch the values of email from Email table */
             $emails = $email->whereId('1')->first();
@@ -311,8 +309,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function postemail($id, Email $email, EmailRequest $request)
-    {
+    public function postemail($id, Email $email, EmailRequest $request) {
         try {
             /* fetch the values of email request  */
             $emails = $email->whereId('1')->first();
@@ -331,7 +328,7 @@ class SettingsController extends Controller
             return redirect('getemail')->with('success', Lang::get('lang.email_updated_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('getemail')->with('fails', Lang::get('lang.email_can_not_updated').'<li>'.$e->getMessage().'</li>');
+            return redirect('getemail')->with('fails', Lang::get('lang.email_can_not_updated') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -344,8 +341,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function getSchedular(Email $email, Template $template, Emails $email1, WorkflowClose $workflow)
-    {
+    public function getSchedular(Email $email, Template $template, Emails $email1, WorkflowClose $workflow) {
         // try {
         /* fetch the values of email from Email table */
         $emails = $email->whereId('1')->first();
@@ -356,9 +352,9 @@ class SettingsController extends Controller
 
         $workflow = $workflow->whereId('1')->first();
         $cron_path = base_path('artisan');
-        $command = ":- <pre>***** php $cron_path schedule:run > /dev/null 2>&1</pre>";
-        $shared = ":- <pre>/usr/bin/php-cli -q  $cron_path schedule:run > /dev/null 2>&1</pre>";
-        $warn = '';
+        $command = ":- <pre>***** php $cron_path schedule:run >> /dev/null 2>&1</pre>";
+        $shared = ":- <pre>/usr/bin/php-cli -q  $cron_path schedule:run >> /dev/null 2>&1</pre>";
+        $warn = "";
         $condition = new \App\Model\MailJob\Condition();
         $job = $condition->checkActiveJob();
         $commands = [
@@ -386,15 +382,13 @@ class SettingsController extends Controller
             'monthly' => 'Monthly',
             'yearly' => 'Yearly',
         ];
-        if (ini_get('register_argc_argv') == '') {
+        if (ini_get('register_argc_argv') == "") {
             //$warn = "Please make 'register_argc_argv' flag as on. Or you can set all your job url in cron";
         }
-
-        return view('themes.default1.admin.helpdesk.settings.cron.cron', compact('emails', 'templates', 'emails1', 'workflow', 'warn', 'command', 'commands', 'followupcommands', 'condition', 'shared'));
+        return view('themes.default1.admin.helpdesk.settings.cron.cron', compact('emails', 'templates', 'emails1', 'workflow', 'warn', 'command', 'commands','followupcommands','condition','shared'));
         // } catch {
         // }
     }
-
     /**
      * Update the specified schedular in storage for cron job.
      *
@@ -403,16 +397,18 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function postSchedular(Email $email, Template $template, Followup $followup, Emails $email1, TaskRequest $request, WorkflowClose $workflow)
-    {
+    public function postSchedular(Email $email, Template $template, Followup $followup, Emails $email1, TaskRequest $request, WorkflowClose $workflow) {
         try {
-            $followup = $followup->whereId('1')->first();
-            $status = $request->followup_notification_cron;
 
-            if ($status = 'null') {
+            $followup=$followup->whereId('1')->first();
+            $status=$request->followup_notification_cron;
+            
+            if ($status='null') {
+           
                 $followup->status = $request->followup_notification_cron;
+
             }
-            if ($status = 1) {
+            if($status= 1) {
                 $followup->status = $request->followup_notification_cron;
                 $followup->condition = $request->followup_notification_commands;
                 $followup->save();
@@ -448,7 +444,7 @@ class SettingsController extends Controller
             return redirect('job-scheduler')->with('success', Lang::get('lang.job-scheduler-success'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('job-scheduler')->with('fails', Lang::get('lang.job-scheduler-error').'<li>'.$e->getMessage().'</li>');
+            return redirect('job-scheduler')->with('fails', Lang::get('lang.job-scheduler-error') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -459,8 +455,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function getresponder(Responder $responder)
-    {
+    public function getresponder(Responder $responder) {
         try {
             /* fetch the values of responder from responder table */
             $responders = $responder->whereId('1')->first();
@@ -479,8 +474,7 @@ class SettingsController extends Controller
      *
      * @return type
      */
-    public function postresponder(Responder $responder, Request $request)
-    {
+    public function postresponder(Responder $responder, Request $request) {
         try {
             /* fetch the values of responder request  */
             $responders = $responder->whereId('1')->first();
@@ -497,7 +491,7 @@ class SettingsController extends Controller
             return redirect('getresponder')->with('success', Lang::get('lang.auto_response_updated_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('getresponder')->with('fails', Lang::get('lang.auto_response_can_not_updated').'<li>'.$e->getMessage().'</li>');
+            return redirect('getresponder')->with('fails', Lang::get('lang.auto_response_can_not_updated') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -508,8 +502,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function getalert(Alert $alert)
-    {
+    public function getalert(Alert $alert) {
         try {
             /* fetch the values of alert from alert table */
             $alerts = $alert->whereId('1')->first();
@@ -529,8 +522,7 @@ class SettingsController extends Controller
      *
      * @return type Response
      */
-    public function postalert($id, Alert $alert, Request $request)
-    {
+    public function postalert($id, Alert $alert, Request $request) {
         try {
             /* fetch the values of alert request  */
             $alerts = $alert->whereId('1')->first();
@@ -585,7 +577,7 @@ class SettingsController extends Controller
             return redirect('getalert')->with('success', Lang::get('lang.alert_&_notices_updated_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('getalert')->with('fails', Lang::get('lang.alert_&_notices_can_not_updated').'<li>'.$e->getMessage().'</li>');
+            return redirect('getalert')->with('fails', Lang::get('lang.alert_&_notices_can_not_updated') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -594,8 +586,7 @@ class SettingsController extends Controller
      *
      *  @return type json
      */
-    public function generateApiKey()
-    {
+    public function generateApiKey() {
         $key = str_random(32);
 
         return $key;
@@ -606,8 +597,7 @@ class SettingsController extends Controller
      *
      * @return type view
      */
-    public function settings()
-    {
+    public function settings() {
         return view('themes.default1.admin.helpdesk.setting');
     }
 
@@ -619,8 +609,7 @@ class SettingsController extends Controller
      *
      * @return Response
      */
-    public function getStatuses()
-    {
+    public function getStatuses() {
         try {
             /* fetch the values of company from company table */
             $statuss = \DB::table('ticket_status')->get();
@@ -639,8 +628,7 @@ class SettingsController extends Controller
      *
      * @return Response
      */
-    public function getEditStatuses($id)
-    {
+    public function getEditStatuses($id) {
         try {
             /* fetch the values of company from company table */
             $status = \DB::table('ticket_status')->where('id', '=', $id)->first();
@@ -659,8 +647,7 @@ class SettingsController extends Controller
      *
      * @return Response
      */
-    public function editStatuses($id, StatusRequest $request)
-    {
+    public function editStatuses($id, StatusRequest $request) {
         try {
             /* fetch the values of company from company table */
             $statuss = \App\Model\helpdesk\Ticket\Ticket_Status::whereId($id)->first();
@@ -691,8 +678,7 @@ class SettingsController extends Controller
      *
      * @return type redirect
      */
-    public function createStatuses(\App\Model\helpdesk\Ticket\Ticket_Status $statuss, StatusRequest $request)
-    {
+    public function createStatuses(\App\Model\helpdesk\Ticket\Ticket_Status $statuss, StatusRequest $request) {
         try {
             /* fetch the values of company from company table */
             $statuss->name = $request->input('name');
@@ -721,8 +707,7 @@ class SettingsController extends Controller
      *
      * @return type redirect
      */
-    public function deleteStatuses($id)
-    {
+    public function deleteStatuses($id) {
         try {
             if ($id > 5) {
                 /* fetch the values of company from company table */
@@ -742,8 +727,7 @@ class SettingsController extends Controller
      *
      * @return type view
      */
-    public function notificationSettings()
-    {
+    public function notificationSettings() {
         return view('themes.default1.admin.helpdesk.settings.notification');
     }
 
@@ -752,8 +736,7 @@ class SettingsController extends Controller
      *
      * @return type redirect
      */
-    public function deleteReadNoti()
-    {
+    public function deleteReadNoti() {
         $markasread = UserNotification::where('is_read', '=', 1)->get();
         foreach ($markasread as $mark) {
             $mark->delete();
@@ -768,14 +751,13 @@ class SettingsController extends Controller
      *
      * @return type redirect
      */
-    public function deleteNotificationLog()
-    {
+    public function deleteNotificationLog() {
         $days = Input::get('no_of_days');
         if ($days == null) {
             return redirect()->back()->with('fails', 'Please enter valid no of days');
         }
         $date = new DateTime();
-        $date->modify($days.' day');
+        $date->modify($days . ' day');
         $formatted_date = $date->format('Y-m-d H:i:s');
         $markasread = UserNotification::where('created_at', '<=', $formatted_date)->get();
         foreach ($markasread as $mark) {
@@ -783,7 +765,7 @@ class SettingsController extends Controller
             \App\Model\helpdesk\Notification\Notification::whereId($mark->notification_id)->delete();
         }
 
-        return redirect()->back()->with('success', Lang::get('lang.you_have_deleted_all_the_notification_records_since').$days.' days.');
+        return redirect()->back()->with('success', Lang::get('lang.you_have_deleted_all_the_notification_records_since') . $days . ' days.');
     }
 
     /**
@@ -791,8 +773,7 @@ class SettingsController extends Controller
      *
      *  @return type View
      */
-    public function RatingSettings()
-    {
+    public function RatingSettings() {
         try {
             $ratings = Rating::orderBy('display_order', 'asc')->get();
 
@@ -809,8 +790,7 @@ class SettingsController extends Controller
      *
      * @return type view
      */
-    public function editRatingSettings($id)
-    {
+    public function editRatingSettings($id) {
         try {
             $rating = Rating::whereId($id)->first();
 
@@ -825,8 +805,7 @@ class SettingsController extends Controller
      *
      *  @return type Redirect
      */
-    public function PostRatingSettings($id, Rating $ratings, RatingUpdateRequest $request)
-    {
+    public function PostRatingSettings($id, Rating $ratings, RatingUpdateRequest $request) {
         try {
             $rating = $ratings->whereId($id)->first();
             $rating->name = $request->input('name');
@@ -848,12 +827,11 @@ class SettingsController extends Controller
      *
      * @return type redirect
      */
-    public function createRating()
-    {
+    public function createRating() {
         try {
             return view('themes.default1.admin.helpdesk.settings.create-ratings');
         } catch (Exception $ex) {
-            return redirect('getratings')->with('fails', Lang::get('lang.ratings_can_not_be_created').'<li>'.$ex->getMessage().'</li>');
+            return redirect('getratings')->with('fails', Lang::get('lang.ratings_can_not_be_created') . '<li>' . $ex->getMessage() . '</li>');
         }
     }
 
@@ -866,8 +844,7 @@ class SettingsController extends Controller
      *
      * @return type redirect
      */
-    public function storeRating(Rating $rating, \App\Model\helpdesk\Ratings\RatingRef $ratingrefs, \App\Http\Requests\helpdesk\RatingRequest $request)
-    {
+    public function storeRating(Rating $rating, \App\Model\helpdesk\Ratings\RatingRef $ratingrefs, \App\Http\Requests\helpdesk\RatingRequest $request) {
         $rating->name = $request->input('name');
         $rating->display_order = $request->input('display_order');
         $rating->allow_modification = $request->input('allow_modification');
@@ -886,16 +863,13 @@ class SettingsController extends Controller
      *
      *  @return type Redirect
      */
-    public function RatingDelete($slug, \App\Model\helpdesk\Ratings\RatingRef $ratingrefs)
-    {
+    public function RatingDelete($slug, \App\Model\helpdesk\Ratings\RatingRef $ratingrefs) {
         $ratingrefs->where('rating_id', '=', $slug)->delete();
         Rating::whereId($slug)->delete();
 
         return redirect()->back()->with('success', Lang::get('lang.rating_deleted_successfully'));
     }
-
-    public function saveConditions()
-    {
+    public function saveConditions() {
         if (\Input::get('fetching-commands') && \Input::get('notification-commands')) {
             $fetching_commands = \Input::get('fetching-commands');
             $fetching_dailyAt = \Input::get('fetching-dailyAt');
@@ -906,41 +880,40 @@ class SettingsController extends Controller
             $fetching_command = $this->getCommand($fetching_commands, $fetching_dailyAt);
             $notification_command = $this->getCommand($notification_commands, $notification_dailyAt);
             $work_command = $this->getCommand($work_commands, $workflow_dailyAt);
-            $jobs = ['fetching' => $fetching_command, 'notification' => $notification_command, 'work' => $work_command];
+            $jobs  = ['fetching'=>$fetching_command,'notification'=>$notification_command,'work'=>$work_command];
             $this->storeCommand($jobs);
         }
     }
 
-    public function getCommand($command, $daily_at)
-    {
+    public function getCommand($command, $daily_at) {
+
+        
         if ($command == 'dailyAt') {
             $command = "dailyAt,$daily_at";
         }
-
         return $command;
     }
     
-    public function storeCommand($array = [])
-    {
+    public function storeCommand($array=[]){
         $command = new \App\Model\MailJob\Condition();
         $commands = $command->get();
-        if ($commands->count() > 0) {
-            foreach ($commands as $condition) {
+        if($commands->count()>0){
+            foreach($commands as $condition){
                 $condition->delete();
             }
         }
-        if (count($array) > 0) {
-            foreach ($array as $key => $save) {
+        if(count($array)>0){
+            foreach($array as $key=>$save){
                 $command->create([
-                    'job'   => $key,
-                    'value' => $save,
+                    'job'=>$key,
+                    'value'=>$save,
                 ]);
             }
         }
+        
     }
 
-    public function getTicketNumber(Request $request)
-    {
+    public function getTicketNumber(Request $request) {
         $this->validate($request, [
             'format' => ['required', 'regex:/^(?=.*[$|-|#]).+$/'],
             'type' => 'required',
@@ -949,23 +922,20 @@ class SettingsController extends Controller
         $format = $request->input('format');
         $type = $request->input('type');
         $number = $this->switchNumber($format, $type);
-
         return $number;
     }
 
-    public function switchNumber($format, $type)
-    {
+    public function switchNumber($format, $type) {
         switch ($type) {
-            case 'random':
+            case "random":
                 return $this->createRandomNumber($format);
-            case 'sequence':
+            case "sequence":
                 return $this->createSequencialNumber($format);
         }
     }
 
-    public function createRandomNumber($format)
-    {
-        $number = '';
+    public function createRandomNumber($format) {
+        $number = "";
         $array = str_split($format);
         for ($i = 0; $i < count($array); $i++) {
             if ($array[$i] === '$') {
@@ -978,13 +948,11 @@ class SettingsController extends Controller
                 $number .= $array[$i];
             }
         }
-
         return $number;
     }
 
-    public function createSequencialNumber($format)
-    {
-        $number = '';
+    public function createSequencialNumber($format) {
+        $number = "";
         $array_format = str_split($format);
         $count = count($array_format);
         for ($i = 0; $i < $count; $i++) {
@@ -997,17 +965,16 @@ class SettingsController extends Controller
                 $number .= '0';
             }
 
+
             if ($array_format[$i] !== '$' && $array_format[$i] !== '#') {
                 $number .= $array_format[$i];
             }
         }
-
         return $number;
         //return $this->nthTicketNumber($number);
     }
 
-    public function checkCurrentFormat($current, $format)
-    {
+    public function checkCurrentFormat($current, $format) {
         $check = true;
         $array_current = str_split($current);
         $array_format = str_split($format);
@@ -1021,12 +988,11 @@ class SettingsController extends Controller
                 return false;
             }
         }
-
         return $check;
     }
 
-    public function nthTicketNumber($current, $type, $format, $force = false)
-    {
+    public function nthTicketNumber($current, $type, $format, $force = false) {
+
         $check = $this->checkCurrentFormat($current, $format);
         if ($check === false && $force === false) {
             $current = $this->createSequencialNumber($format);
@@ -1050,13 +1016,12 @@ class SettingsController extends Controller
         return $number;
     }
 
-    public function getRandomAlphebet()
-    {
-        $alpha = 'ABCDEFGHIJKLMNOPQRSTUVWXYZ';
+    public function getRandomAlphebet() {
+        $alpha = "ABCDEFGHIJKLMNOPQRSTUVWXYZ";
         $shuffled = str_shuffle($alpha);
         $shuffled_array = str_split($shuffled);
         $char = $shuffled_array[0];
-
         return $char;
     }
+
 }

app/Http/Controllers/Admin/helpdesk/SocialMedia/SocialMediaController.php

@@ -2,31 +2,27 @@
 
 namespace App\Http\Controllers\Admin\helpdesk\SocialMedia;
 
-use App\Http\Controllers\Controller;
-use App\Model\helpdesk\Settings\SocialMedia;
-use Exception;
 use Illuminate\Http\Request;
+use App\Http\Controllers\Controller;
+use Exception;
+use App\Model\helpdesk\Settings\SocialMedia;
 
-class SocialMediaController extends Controller
-{
-    public function __construct()
-    {
+class SocialMediaController extends Controller {
+
+    public function __construct() {
         $this->middleware(['auth', 'roles'], ['except' => ['configService']]);
     }
 
-    public function settings($provider)
-    {
+    public function settings($provider) {
         try {
             $social = new SocialMedia();
-
             return view('themes.default1.admin.helpdesk.settings.social-media.settings', compact('social', 'provider'));
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function postSettings($provider, Request $request)
-    {
+    public function postSettings($provider, Request $request) {
         $this->validate($request, [
             'client_id' => 'required',
             'client_secret' => 'required',
@@ -35,30 +31,26 @@ class SocialMediaController extends Controller
         try {
             $requests = $request->except('_token');
             $this->insertProvider($provider, $requests);
-
             return redirect()->back()->with('success', 'Updated');
         } catch (Exception $ex) {
             dd($ex);
-
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function deleteProvider($provider, $requests)
-    {
+    public function deleteProvider($provider, $requests) {
         $social = new SocialMedia();
         $socials = $social->where('provider', $provider)->get();
         if ($socials->count() > 0) {
             foreach ($socials as $media) {
-                if (array_key_exists($media->key, $requests)) {
+                if (array_key_exists($media->key,$requests)) {
                     $media->delete();
                 }
             }
         }
     }
 
-    public function insertProvider($provider, $requests = [])
-    {
+    public function insertProvider($provider, $requests = []) {
         $this->deleteProvider($provider, $requests);
         $social = new SocialMedia();
         foreach ($requests as $key => $value) {
@@ -70,19 +62,16 @@ class SocialMediaController extends Controller
         }
     }
 
-    public function index()
-    {
+    public function index() {
         try {
             $social = new SocialMedia();
-
             return view('themes.default1.admin.helpdesk.settings.social-media.index', compact('social'));
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function configService()
-    {
+    public function configService() {
         $social = new SocialMedia();
         $services = $this->services();
         foreach ($services as $service) {
@@ -93,8 +82,7 @@ class SocialMediaController extends Controller
         // dd(\Config::get('services'));
     }
 
-    public function services()
-    {
+    public function services() {
         return [
             'facebook',
             'google',
@@ -104,4 +92,5 @@ class SocialMediaController extends Controller
             'bitbucket',
         ];
     }
+
 }

app/Http/Controllers/Admin/helpdesk/TeamController.php

@@ -9,9 +9,9 @@ use App\Http\Requests\helpdesk\TeamRequest;
 use App\Http\Requests\helpdesk\TeamUpdate;
 // models
 use App\Model\helpdesk\Agent\Assign_team_agent;
+use App\Model\helpdesk\Agent\Teams;
 use App\Model\helpdesk\Agent\Department;
 use App\Model\helpdesk\Agent\Groups;
-use App\Model\helpdesk\Agent\Teams;
 use App\User;
 // classes
 use DB;
@@ -102,7 +102,6 @@ class TeamController extends Controller
             return redirect('teams')->with('fails', Lang::get('lang.teams_can_not_create').'<li>'.$e->getMessage().'</li>');
         }
     }
-
        /**
      * Show the form for editing the specified resource.
      *
@@ -125,70 +124,73 @@ class TeamController extends Controller
                 
             // $total_members = $assign_team_agent->where('team_id',$id)->count();
     
-            return view('themes.default1.admin.helpdesk.agent.teams.show', compact('user', 'teams', 'id'));
+            return view('themes.default1.admin.helpdesk.agent.teams.show', compact('user', 'teams','id'));
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
-    public function getshow($id)
-    {
+public function getshow($id) {
     // dd($request);
  
 // $id = $request->input('show_id');
 
 // dd($id);
             
-$users = DB::table('team_assign_agent')->select('team_assign_agent.id', 'team_assign_agent.team_id', 'users.user_name', 'users.first_name', 'users.last_name', 'users.active', 'users.assign_group', 'users.primary_dpt', 'users.role')
-          ->join('users', 'users.id', '=', 'team_assign_agent.agent_id')
-          ->where('team_assign_agent.team_id', '=', $id);
+$users =  DB::table('team_assign_agent')->select('team_assign_agent.id','team_assign_agent.team_id','users.user_name','users.first_name' ,'users.last_name','users.active','users.assign_group','users.primary_dpt','users.role')
+          ->join('users','users.id','=','team_assign_agent.agent_id')
+          ->where('team_assign_agent.team_id', '=',$id);
 //           ->get();
 // dd($users);
             return \Datatable::query($users)
             ->showColumns('user_name')
 
-            ->addColumn('first_name', function ($model) {
-                $full_name = ucfirst($model->first_name).' '.ucfirst($model->last_name);
+            ->addColumn('first_name', function($model) {
 
+                $full_name = ucfirst($model->first_name).' '.ucfirst($model->last_name);
                     return $full_name;
                 })
 
-            ->addColumn('active', function ($model) {
-                if ($model->active == '1') {
-                    $role = "<a class='btn btn-success btn-xs'>".'Active'.'</a>';
-                } elseif ($model->active == 'agent') {
-                    $role = "<a class='btn btn-primary btn-xs'>".'Inactive'.'</a>';
-                }
 
+            ->addColumn('active', function($model) {
+                if ($model->active == '1') {
+                    $role = "<a class='btn btn-success btn-xs'>".'Active'."</a>";
+                } elseif ($model->active == 'agent') {
+                    $role = "<a class='btn btn-primary btn-xs'>".'Inactive'."</a>";
+                }
                     return $role;
                 })
 
-            ->addColumn('assign_group', function ($model) {
-                $group = Groups::whereId($model->assign_group)->first();
 
-                return $group->name;
+            ->addColumn('assign_group', function($model) {
+                $group=Groups::whereId($model->assign_group)->first();
+                    return ($group->name);
                 })
-            ->addColumn('primary_dpt', function ($model) {
-                $dept = Department::whereId($model->primary_dpt)->first();
-
+            ->addColumn('primary_dpt', function($model) {
+                $dept=Department::whereId($model->primary_dpt)->first();
                     return $dept->name;
                 })
-            ->addColumn('role', function ($model) {
+            ->addColumn('role', function($model) {
                 if ($model->role == 'admin') {
-                    $role = "<a class='btn btn-success btn-xs'>".$model->role.'</a>';
+                    $role = "<a class='btn btn-success btn-xs'>".$model->role."</a>";
                 } elseif ($model->role == 'agent') {
-                    $role = "<a class='btn btn-primary btn-xs'>".$model->role.'</a>';
+                    $role = "<a class='btn btn-primary btn-xs'>".$model->role."</a>";
                 }
-
                     return $role;
                 })
 
             // ->showColumns('role')
-            ->searchColumns('first_name', 'last_name')
-                        ->orderColumns('first_name', 'last_name')
+            ->searchColumns('first_name','last_name')
+                        ->orderColumns('first_name','last_name')
                         ->make();
+        
+
+
         } 
 
+
+
+
     /**
      * Show the form for editing the specified resource.
      *

app/Http/Controllers/Admin/helpdesk/TemplateController.php

@@ -13,25 +13,26 @@ use App\Http\Requests\helpdesk\TemplateUdate;
 use App\Model\helpdesk\Email\Emails;
 use App\Model\helpdesk\Email\Template;
 use App\Model\helpdesk\Utility\Languages;
+use App\Model\helpdesk\Settings\CommonSettings;
 // classes
 use Exception;
 use Illuminate\Http\Request;
 use Input;
+use Lang;
 
 /**
  * TemplateController.
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class TemplateController extends Controller
-{
+class TemplateController extends Controller {
+
     /**
      * Create a new controller instance.
      *
      * @return type void
      */
-    public function __construct(PhpMailController $PhpMailController)
-    {
+    public function __construct(PhpMailController $PhpMailController) {
         $this->PhpMailController = $PhpMailController;
         $this->middleware('auth');
         $this->middleware('roles');
@@ -44,8 +45,7 @@ class TemplateController extends Controller
      *
      * @return type Response
      */
-    public function index(Template $template)
-    {
+    public function index(Template $template) {
         try {
             $templates = $template->get();
 
@@ -63,8 +63,7 @@ class TemplateController extends Controller
      *
      * @return type Response
      */
-    public function create(Languages $language, Template $template)
-    {
+    public function create(Languages $language, Template $template) {
         try {
             $templates = $template->get();
             $languages = $language->get();
@@ -83,8 +82,7 @@ class TemplateController extends Controller
      *
      * @return type Response
      */
-    public function store(Template $template, TemplateRequest $request)
-    {
+    public function store(Template $template, TemplateRequest $request) {
         try {
             /* Check whether function success or not */
             if ($template->fill($request->input())->save() == true) {
@@ -107,8 +105,7 @@ class TemplateController extends Controller
      *
      * @return Response
      */
-    public function show($id)
-    {
+    public function show($id) {
         //
     }
 
@@ -121,41 +118,37 @@ class TemplateController extends Controller
      *
      * @return type Response
      */
-    public function listdirectories()
-    {
-        $path = \Config::get('view.paths')[0].'/emails/';
+    public function listdirectories() {
+        $path = \Config::get('view.paths')[0] . '/emails/';
         $directories = scandir($path);
         $directory = str_replace('/', '-', $path);
 
         return view('themes.default1.admin.helpdesk.emails.template.listdirectories', compact('directories', 'directory'));
     }
 
-    public function listtemplates($template, $path)
-    {
+    public function listtemplates($template, $path) {
         $paths = str_replace('-', '/', $path);
-        $directory2 = $paths.$template;
+        $directory2 = $paths . $template;
 
         $templates = scandir($directory2);
-        $directory = str_replace('/', '-', $directory2.'/');
+        $directory = str_replace('/', '-', $directory2 . '/');
 
         return view('themes.default1.admin.helpdesk.emails.template.listtemplates', compact('templates', 'directory'));
     }
 
-    public function readtemplate($template, $path)
-    {
+    public function readtemplate($template, $path) {
         $directory = str_replace('-', '/', $path);
-        $handle = fopen($directory.$template, 'r');
-        $contents = fread($handle, filesize($directory.$template));
+        $handle = fopen($directory . $template, 'r');
+        $contents = fread($handle, filesize($directory . $template));
         fclose($handle);
 
         return view('themes.default1.admin.helpdesk.emails.template.readtemplates', compact('contents', 'template', 'path'));
     }
 
-    public function createtemplate()
-    {
+    public function createtemplate() {
         $directory = '../resources/views/emails/';
         $fname = Input::get('folder_name');
-        $filename = $directory.$fname;
+        $filename = $directory . $fname;
 
 // images folder creation using php
 //   $mydir = dirname( __FILE__ )."/html/images";
@@ -167,7 +160,7 @@ class TemplateController extends Controller
         if (!file_exists($filename)) {
             mkdir($filename, 0777);
         }
-        $files = array_filter(scandir($directory.'default'));
+        $files = array_filter(scandir($directory . 'default'));
 
         foreach ($files as $file) {
             if ($file === '.' or $file === '..') {
@@ -175,29 +168,27 @@ class TemplateController extends Controller
             }
             if (!is_dir($file)) {
                 //   $file_to_go = str_replace("code/resources/views/emails/",'code/resources/views/emails/'.$fname,$file);
-                $destination = $directory.$fname.'/';
+                $destination = $directory . $fname . '/';
 
-                copy($directory.'default/'.$file, $destination.$file);
+                copy($directory . 'default/' . $file, $destination . $file);
             }
         }
 
         return \Redirect::back()->with('success', 'Successfully copied');
     }
 
-    public function writetemplate($template, $path)
-    {
+    public function writetemplate($template, $path) {
         $directory = str_replace('-', '/', $path);
         $b = Input::get('templatedata');
 
-        file_put_contents($directory.$template, print_r($b, true));
+        file_put_contents($directory . $template, print_r($b, true));
 
         return \Redirect::back()->with('success', 'Successfully updated');
     }
 
-    public function deletetemplate($template, $path)
-    {
+    public function deletetemplate($template, $path) {
         $directory = str_replace('-', '/', $path);
-        $dir = $directory.$template;
+        $dir = $directory . $template;
         $status = \DB::table('settings_email')->first();
         if ($template == 'default' or $template == $status->template) {
             return \Redirect::back()->with('fails', 'You cannot delete a default or active directory!');
@@ -206,7 +197,7 @@ class TemplateController extends Controller
             $objects = scandir($dir);
             foreach ($objects as $object) {
                 if ($object != '.' && $object != '..') {
-                    unlink($dir.'/'.$object);
+                    unlink($dir . '/' . $object);
                 }
             }
             rmdir($dir);
@@ -217,15 +208,13 @@ class TemplateController extends Controller
         return \Redirect::back()->with('success', 'Successfully Deleted');
     }
 
-    public function activateset($setname)
-    {
+    public function activateset($setname) {
         \DB::table('settings_email')->update(['template' => $setname]);
 
         return \Redirect::back()->with('success', 'You have Successfully Activated this Set');
     }
 
-    public function edit($id, Template $template, Languages $language)
-    {
+    public function edit($id, Template $template, Languages $language) {
         try {
             $templates = $template->whereId($id)->first();
             $languages = $language->get();
@@ -245,8 +234,7 @@ class TemplateController extends Controller
      *
      * @return type Response
      */
-    public function update($id, Template $template, TemplateUdate $request)
-    {
+    public function update($id, Template $template, TemplateUdate $request) {
         try {
             //TODO validation
             $templates = $template->whereId($id)->first();
@@ -272,8 +260,7 @@ class TemplateController extends Controller
      *
      * @return type Response
      */
-    public function destroy($id, Template $template)
-    {
+    public function destroy($id, Template $template) {
         try {
             $templates = $template->whereId($id)->first();
             /* Check whether function success or not */
@@ -297,8 +284,7 @@ class TemplateController extends Controller
      *
      * @return type Response
      */
-    public function formDiagno(Emails $email)
-    {
+    public function formDiagno(Emails $email) {
         try {
             $emails = $email->get();
 
@@ -315,8 +301,7 @@ class TemplateController extends Controller
      *
      * @return type
      */
-    public function postDiagno(DiagnosRequest $request)
-    {
+    public function postDiagno(DiagnosRequest $request) {
         try {
             $to = $request->input('to');
             $subject = $request->input('subject');
@@ -328,13 +313,12 @@ class TemplateController extends Controller
             }
             $controller = new PhpMailController();
             $controller->setMailConfig($from_address);
-            $controller->laravelMail($to, '', $subject, $msg, [], null);
-
+            $controller->laravelMail($to, '', $subject, $msg,[],null);
             return redirect()->back()->with('success', 'Mail has send successfully');
         } catch (Exception $e) {
             dd($e);
-
             return redirect()->back()->with('fails', $e->getMessage());
         }
     }
+
 }

app/Http/Controllers/Admin/helpdesk/UrlSettingController.php

@@ -2,116 +2,104 @@
 
 namespace App\Http\Controllers\Admin\helpdesk;
 
+use Illuminate\Http\Request;
 use App\Http\Controllers\Controller;
 use Exception;
-use Illuminate\Http\Request;
 
-class UrlSettingController extends Controller
-{
-    public function __construct()
-    {
+class UrlSettingController extends Controller {
+
+    public function __construct() {
         $this->middleware('auth');
     }
 
-    public function settings(Request $request)
-    {
+    public function settings(Request $request) {
         $url = $request->url();
         $www = $this->checkWWW($url);
         $https = $this->checkHTTP($url);
         //dd($www, $https);
         try {
-            return view('themes.default1.admin.helpdesk.settings.url.settings', compact('www', 'https'));
+            return view('themes.default1.admin.helpdesk.settings.url.settings',compact('www','https'));
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function postSettings(Request $request)
-    {
+    public function postSettings(Request $request) {
         try {
             $www = $request->input('www');
             $ssl = $request->input('ssl');
             $string_www = $this->www($www);
             $sting_ssl = $this->ssl($ssl);
-            $string = $string_www.$sting_ssl;
+            $string = $string_www . $sting_ssl;
             $this->writeHtaccess($string);
-
             return redirect()->back()->with('success', 'updated');
         } catch (Exception $ex) {
             dd($ex);
-
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function www($www)
-    {
+    public function www($www) {
         switch ($www) {
-            case 'yes':
+            case "yes":
                 return $this->changeWww();
-            case 'no':
+            case "no":
                 return $this->changeNonwww();
         }
     }
 
-    public function changeWww()
-    {
+    public function changeWww() {
         $string = "RewriteCond %{HTTP_HOST} !^www\.
 RewriteRule ^(.*)$ http://www.%{HTTP_HOST}%{REQUEST_URI} [L,R=301]\n";
+        return $string;
+    }
+
+    public function changeNonwww() {
+        $string = "RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
+RewriteRule ^(.*)$ http://%1/$1 [R=301,L]\n";
         
         return $string;
     }
 
-    public function changeNonwww()
-    {
-        //        $string = "\nRewriteEngine On
-//RewriteBase /
-//RewriteCond %{HTTP_HOST} ^www\.(.*)$ [NC]
-//RewriteRule ^(.*)$ http://%1/$1 [R=301,L]\n";
-        $string = '';
-
-        return $string;
-    }
-
-    public function ssl($ssl)
-    {
+    public function ssl($ssl) {
         switch ($ssl) {
-            case 'yes':
+            case "yes":
                 return $this->changeHttps();
-            case 'no':
+            case "no":
                 return $this->changeHttp();
         }
     }
 
-    public function changeHttps()
-    {
+    public function changeHttps() {
         $string = "RewriteCond %{HTTPS} off
 RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]\n";
-
         return $string;
     }
 
-    public function changeHttp()
-    {
+    public function changeHttp() {
         //$string = "RewriteCond %{HTTPS} off
 //RewriteRule ^(.*)$ http://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]\n";
-        $string = '';
-
+        $string = "";
         return $string;
     }
 
-    public function writeHtaccess($string)
-    {
+    public function writeHtaccess($string) {
+        //dd(public_path('.htaccess'),base_path('.htaccess'));
         $file = public_path('.htaccess');
+        if(!\File::exists($file)){
+            $file = base_path('/../.htaccess');
+        }
         $this->deleteCustom();
         $content = file_get_contents($file);
-        file_put_contents($file, $content."#custom\n".$string);
+        file_put_contents($file, $content . "#custom\n" . $string);
         $new_content = file_get_contents($file);
     }
 
-    public function deleteCustom()
-    {
+    public function deleteCustom() {
         $file = public_path('.htaccess');
+        if(!\File::exists($file)){
+            $file = base_path('/../.htaccess');
+        }
         $content = file_get_contents($file);
         $custom_pos = strpos($content, '#custom');
         if ($custom_pos) {
@@ -120,28 +108,23 @@ RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]\n";
         file_put_contents($file, $content);
     }
 
-    public function checkWwwInUrl($url)
-    {
+    public function checkWwwInUrl($url) {
         $check = false;
         if (strpos($url, 'www') !== false) {
             $check = true;
         }
-
         return $check;
     }
 
-    public function checkHttpsInUrl($url)
-    {
+    public function checkHttpsInUrl($url) {
         $check = false;
         if (strpos($url, 'https') !== false) {
             $check = true;
         }
-
         return $check;
     }
 
-    public function checkWWW($url)
-    {
+    public function checkWWW($url) {
         $check = $this->checkWwwInUrl($url);
         $array['www'] = true;
         $array['nonwww'] = false;
@@ -149,12 +132,9 @@ RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]\n";
             $array['www'] = false;
             $array['nonwww'] = true;
         }
-
         return $array;
     }
-
-    public function checkHTTP($url)
-    {
+    public function checkHTTP($url) {
         $check = $this->checkHttpsInUrl($url);
         $array['https'] = true;
         $array['http'] = false;
@@ -162,7 +142,7 @@ RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301]\n";
             $array['https'] = false;
             $array['http'] = true;
         }
-
         return $array;
     }
+
 }

app/Http/Controllers/Admin/helpdesk/WorkflowController.php

@@ -356,7 +356,7 @@ class WorkflowController extends Controller
      */
     public function priority($id)
     {
-        $priorities = Ticket_Priority::all();
+        $priorities = Ticket_Priority::where('status', '=', 1)->get();
         $var = "<select name='action[".$id."][b]' class='form-control' required>";
         foreach ($priorities as $priority) {
             $var .= "<option value='".$priority->priority_id."'>".$priority->priority_desc.'</option>';

app/Http/Controllers/Agent/helpdesk/Filter/FilterController.php

@@ -0,0 +1,325 @@
+<?php
+
+namespace App\Http\Controllers\Agent\helpdesk\Filter;
+
+use Illuminate\Http\Request;
+use App\Http\Requests;
+use App\Http\Controllers\Controller;
+use App\Model\helpdesk\Filters\Label;
+use App\Model\helpdesk\Filters\Filter;
+use App\Model\helpdesk\Ticket\Tickets;
+use DB;
+use Auth;
+use App\Http\Controllers\Agent\helpdesk\TicketController;
+use Datatables;
+
+class FilterController extends Controller {
+    
+    protected $request;
+    
+    public function __construct(Request $req) {
+        $this->middleware(['auth', 'role.agent']);
+        $this->request = $req;
+    }
+
+    public function getFilter(Request $request) {
+        $labels = $this->request->input('labels');
+        $tags = $this->request->input('tags');
+        if($request->has('department')) {
+            $table = $this->departmentTickets($request->input('department'), $request->input('status'));
+        } else {
+            $segment = $this->request->input('segment');
+            $table = $this->segments($segment);
+        }
+        $tickets = [];
+        $render = false;
+        if (is_array($labels) && count($labels) > 0) {
+            $table = $table
+                     ->leftJoin('filters as label',function($join){
+                        $join->on('tickets.id', '=', 'label.ticket_id')
+                                ->where('label.key','=','label');
+                    })
+                    ->whereIn('label.value',$labels);
+        }
+        if (is_array($tags) && count($tags) > 0) {
+            $table = $table
+                    ->leftJoin('filters as tag',function($join){
+                        $join->on('tickets.id', '=', 'tag.ticket_id')
+                                ->where('tag.key','=','tag');
+                    })
+                    ->whereIn('tag.value',$tags);
+                    
+        }
+        if((is_array($tags) && count($tags) > 0) || (is_array($labels) && count($labels) > 0)){
+            $render = true;
+        }
+        // return \Datatables::of($table)->make();
+        return \Ttable::getTable($table);
+    }
+
+    public function filterByKey($key,$labels = []) {
+        $filter = new Filter();
+        $query = $filter->where('key', $key)
+                ->where(function($query) use($labels) {
+                    if (is_array($labels) && count($labels) > 0) {
+                        for ($i = 0; $i < count($labels); $i++) {
+                            $query->orWhere('value', 'LIKE', '%' . $labels[$i] . '%');
+                        }
+                    }
+                })
+                ->lists('ticket_id')
+                ->toArray();
+        return $query;
+    }
+    
+    public function segments($segment){
+        if (strpos($segment, "user") !== false) {
+            return $this->formatUserTickets($segment);
+        }
+        $table = $this->table();
+        switch($segment){
+            case "/ticket/inbox":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id)->orWhere('assigned_to', '=', Auth::user()->id);
+                }
+                return $table
+                    ->Join('ticket_status', function ($join) {
+                        $join->on('ticket_status.id', '=', 'tickets.status')
+                        ->whereIn('ticket_status.id', [1, 7]);
+                    });
+            case "/ticket/closed":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+                return $table
+                    ->Join('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status')
+                                ->whereIn('ticket_status.state',['closed']);
+                        
+                    });
+            case "/ticket/myticket":
+                    return $table
+                      ->leftJoin('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status');
+                        
+                    })
+                    ->orWhere('tickets.assigned_to', '=', Auth::user()->id)
+                    ->where('tickets.status','=',1 );
+            case "/unassigned":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+                return $table
+                     ->leftJoin('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status');
+                        
+                    })
+                    ->where('tickets.assigned_to', '=', null)
+                    ->where('tickets.status','=',1 );
+            case "/ticket/overdue":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }  
+                  return $table
+                    ->leftJoin('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status');
+                        
+                    })
+                    ->where('tickets.status', '=', 1)
+                    // ->where('tickets.isanswered', '=', 0)
+                    ->whereNotNull('tickets.duedate')
+                    ->where('tickets.duedate','!=', '00-00-00 00:00:00')
+                    
+                    // ->where('duedate','>',\Carbon\Carbon::now());
+                    ->where('tickets.duedate','<', \Carbon\Carbon::now());
+            case "/ticket/approval/closed":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+                return $table
+                    ->Join('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status')
+                                ->where('tickets.status','=',7 );
+                        
+                    });
+                    
+            case "/trash":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+                return $table
+                    ->Join('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status')
+                                ->where('tickets.status','=',5 );
+                    });
+                    
+            case "/ticket/answered":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+                return $table
+                    ->Join('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status')
+                                ->where('tickets.status','=',1 )
+                                ->where('tickets.isanswered', '=', 1);
+                        
+                    });
+            case "/ticket/assigned":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+                return $table
+                     ->leftJoin('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status');
+                        
+                    })
+                    ->where('tickets.assigned_to', '>', 0)
+                    ->where('tickets.status','=',1 );
+            case "/ticket/open":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+                return $table
+                     ->leftJoin('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status');
+                        
+                    })
+                    ->where('tickets.status','=',1 );
+            case "/duetoday":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+               return $table
+                    ->leftJoin('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status');
+                        
+                    })
+                    ->where('tickets.status','=',1 )
+                    
+                    ->whereNotNull('tickets.duedate')
+                    ->whereDate('tickets.duedate','=', \Carbon\Carbon::now()->format('Y-m-d'));
+                   
+            case "/ticket/followup":
+                if (Auth::user()->role == 'agent') {
+                    $id=Auth::user()->primary_dpt;
+                    $table = $table->where('tickets.dept_id', '=', $id);
+                }
+                return $table
+                    ->leftJoin('ticket_status', function ($join) {
+                        $join->on('ticket_status.id','=','tickets.status');
+                        
+                    })
+                    ->where('tickets.status', '=', 1)
+                    // ->where('tickets.isanswered', '=', 0)
+                    ->where('tickets.follow_up', '=', 1);
+        }
+    }
+    
+    public function table(){
+        // if (Auth::user()->role == 'admin') {
+            $ticket = new Tickets();
+            $tickets = $ticket
+                    ->leftJoin('ticket_thread', function ($join) {
+                        $join->on('tickets.id', '=', 'ticket_thread.ticket_id')
+                        ->whereNotNull('title')
+                        ->where('ticket_thread.is_internal', '<>', 1);
+                    })
+                    
+                    ->Join('ticket_source', 'ticket_source.id', '=', 'tickets.source')
+                    ->leftJoin('ticket_priority', 'ticket_priority.priority_id', '=', 'tickets.priority_id')
+                    ->leftJoin('users as u', 'u.id', '=', 'tickets.user_id')
+                    ->leftJoin('users as u1', 'u1.id', '=', 'tickets.assigned_to')
+                    ->leftJoin('ticket_attachment', 'ticket_attachment.thread_id', '=', 'ticket_thread.id')
+                    
+                    ->leftJoin('ticket_collaborator', 'ticket_collaborator.ticket_id', '=', 'tickets.id')
+                    ->select(
+                        'tickets.id',
+                        'ticket_thread.title',
+                        'tickets.ticket_number',
+                        'ticket_priority.priority',
+                        'u.user_name as user_name',
+                        'u1.user_name as assign_user_name',
+                        \DB::raw('max(ticket_thread.updated_at) as updated_at'),
+                        \DB::raw('min(ticket_thread.updated_at) as created_at'),
+                        'tickets.priority_id', 'tickets.assigned_to',
+                        DB::raw('COUNT(ticket_thread.updated_at) as countthread'),
+                        'ticket_priority.priority_color',
+                        'u.first_name as first_name',                        
+                        'u.last_name as last_name',
+                        'u1.first_name as assign_first_name',
+                        'u1.last_name as assign_last_name',
+                        'tickets.status',
+                        'tickets.user_id',
+                        DB::raw('COUNT(ticket_attachment.thread_id) as countattachment'),
+                        DB::raw('COUNT(ticket_collaborator.ticket_id) as countcollaborator'),
+                        'ticket_status.name as tickets_status',
+                        'ticket_source.css_class as css',
+                        DB::raw('substring_index(group_concat(ticket_thread.poster order by ticket_thread.id desc) , ",", 1) as last_replier'),
+                        DB::raw('substring_index(group_concat(ticket_thread.title order by ticket_thread.id asc) , ",", 1) as ticket_title'),
+                        'u.active as verified')
+                    ->groupby('tickets.id');
+        return $tickets;
+    }
+    
+    public function filter($render,$ticket_id=[]){
+        if (Auth::user()->role == 'admin') {
+            $tickets = Tickets::whereIn('status', array(1, 7));
+        } else {
+            $dept = DB::table('department')->where('id', '=', Auth::user()->primary_dpt)->first();
+            $tickets = Tickets::whereIn('status', array(1, 7))->where('dept_id', '=', $dept->id);
+        }
+        if($render==true){
+            $tickets = $tickets->whereIn('id',$ticket_id);
+        }
+        return $tickets;
+    }
+    
+    public function ticketController(){
+        $PhpMailController = new \App\Http\Controllers\Common\PhpMailController();
+        $NotificationController = new \App\Http\Controllers\Common\NotificationController();
+        $ticket_controller = new TicketController($PhpMailController, $NotificationController);
+        return $ticket_controller;
+    }
+
+    public function departmentTickets($dept, $status)
+    {
+        $table = $this->table();
+        return $table->leftJoin('department as dep', 'tickets.dept_id', '=', 'dep.id')
+                ->leftJoin('ticket_status', 'tickets.status', '=', 'ticket_status.id')
+                ->where('dep.name',$dept)
+                ->where('ticket_status.name',$status);
+    }
+
+    /**
+     *@category function to format and return user tickets
+     *@param string $segment
+     *@return builder
+     */
+    public function formatUserTickets($segment)
+    {
+        $convert_to_array = explode("/",$segment);
+        $user_id = $convert_to_array[2];
+        $user = \DB::table('users')->select('role', 'id')->where('id', '=', $user_id)->first();
+        $table = $this->table();
+        if ($user->role == 'user') {
+            $table = $table->leftJoin('ticket_status', 'tickets.status', '=', 'ticket_status.id')
+                     ->where('tickets.user_id', '=', $user->id)
+                     ->where('ticket_status.name',$convert_to_array[3]);
+        } else {
+            $table = $table->leftJoin('ticket_status', 'tickets.status', '=', 'ticket_status.id')
+                    ->where('tickets.assigned_to', '=', $user->id)
+                    ->where('ticket_status.name',$convert_to_array[3]);
+        }
+        return $table;
+    }
+}

app/Http/Controllers/Agent/helpdesk/ImapMail.php

@@ -4,12 +4,10 @@ namespace App\Http\Controllers\Agent\helpdesk;
 
 use PhpImap\Mailbox;
 
-class ImapMail extends Mailbox
-{
-    public function get_overview($mailId)
-    {
-        $overview = imap_fetch_overview($this->getImapStream(), $mailId, FT_UID);
+class ImapMail extends Mailbox {
 
+    public function get_overview($mailId) {
+        $overview = imap_fetch_overview($this->getImapStream(), $mailId, FT_UID);
         return $overview;
     }
 
@@ -18,14 +16,13 @@ class ImapMail extends Mailbox
      * For example, to match all unanswered mails sent by Mom, you'd use: "UNANSWERED FROM mom".
      *
      * @param string $criteria See http://php.net/imap_search for a complete list of available criteria
-     *
      * @return array mailsIds (or empty array)
      */
-    public function searchMailbox($criteria = 'ALL')
-    {
+    public function searchMailbox($criteria = 'ALL') {
         //dd($this->getImapStream());
         $mailsIds = imap_search($this->getImapStream(), $criteria, SE_UID);
         //dd($mailsIds);
-        return $mailsIds ? $mailsIds : [];
+        return $mailsIds ? $mailsIds : array();
     }
+
 }

app/Http/Controllers/Agent/helpdesk/MailController.php

@@ -3,7 +3,6 @@
 namespace App\Http\Controllers\Agent\helpdesk;
 
 // models
-use App\Http\Controllers\Admin\MailFetch as Fetch;
 use App\Http\Controllers\Controller;
 use App\Model\helpdesk\Email\Emails;
 use App\Model\helpdesk\Manage\Help_topic;
@@ -13,24 +12,24 @@ use App\Model\helpdesk\Settings\Ticket;
 use App\Model\helpdesk\Ticket\Ticket_attachments;
 use App\Model\helpdesk\Ticket\Ticket_source;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
-// classes
 use App\Model\helpdesk\Ticket\Tickets;
+// classes
+use App\Http\Controllers\Admin\MailFetch as Fetch;
 
 /**
  * MailController.
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class MailController extends Controller
-{
+class MailController extends Controller {
+
     /**
      * constructor
      * Create a new controller instance.
      *
      * @param type TicketController $TicketController
      */
-    public function __construct(TicketWorkflowController $TicketWorkflowController)
-    {
+    public function __construct(TicketWorkflowController $TicketWorkflowController) {
         $this->middleware('board');
         $this->TicketWorkflowController = $TicketWorkflowController;
     }
@@ -40,8 +39,7 @@ class MailController extends Controller
      *
      * @return type
      */
-    public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket)
-    {
+    public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket) {
         //dd($emails);
         if ($settings_email->first()->email_fetching == 1) {
             if ($settings_email->first()->all_emails == 1) {
@@ -62,8 +60,7 @@ class MailController extends Controller
      *
      * @return type string
      */
-    public function separate_reply($body)
-    {
+    public function separate_reply($body) {
         $body2 = explode('---Reply above this line---', $body);
         $body3 = $body2[0];
 
@@ -71,64 +68,51 @@ class MailController extends Controller
     }
 
     /**
-     * @param object $email
      * 
-     * @return int
+     * @param object $email
+     * @return integer
      */
-    public function priority($email)
-    {
+    public function priority($email) {
         $priority = $email->priority;
         if (!$priority) {
             $priority = $this->ticketController()->getSystemDefaultPriority();
         }
-
         return $priority;
     }
 
     /**
-     * get department.
-     *
+     * get department
      * @param object $email
-     *
-     * @return int
+     * @return integer
      */
-    public function department($email)
-    {
+    public function department($email) {
         $department = $email->department;
         if (!$department) {
             $department = $this->ticketController()->getSystemDefaultDepartment();
         }
-
         return $department;
     }
 
     /**
-     * get help topic.
-     *
+     * get help topic
      * @param object $email
-     *
-     * @return int
+     * @return integer
      */
-    public function helptopic($email)
-    {
+    public function helptopic($email) {
         //dd($email);
         $helptopic = $email->help_topic;
         if (!$helptopic) {
             $helptopic = $this->ticketController()->getSystemDefaultHelpTopic();
         }
-
         return $helptopic;
     }
 
     /**
-     * get sla.
-     *
+     * get sla
      * @param object $email
-     *
-     * @return int
+     * @return integer
      */
-    public function sla($email)
-    {
+    public function sla($email) {
         $helptopic = $this->helptopic($email);
         $help = Help_topic::where('id', '=', $helptopic)->first();
         if ($help) {
@@ -137,26 +121,21 @@ class MailController extends Controller
         if (!$sla) {
             $sla = $this->ticketController()->getSystemDefaultSla();
         }
-
         return $sla;
     }
 
     /**
-     * get ticket controller.
-     *
+     * get ticket controller
      * @return \App\Http\Controllers\Agent\helpdesk\TicketController
      */
-    public function ticketController()
-    {
+    public function ticketController() {
         $PhpMailController = new \App\Http\Controllers\Common\PhpMailController();
         $NotificationController = new \App\Http\Controllers\Common\NotificationController();
         $controller = new TicketController($PhpMailController, $NotificationController);
-
         return $controller;
     }
 
-    public function fetch($email)
-    {
+    public function fetch($email) {
         //  dd($email);
         if ($email) {
             $username = $email->email_address;
@@ -167,30 +146,31 @@ class MailController extends Controller
             $encryption = $email->fetching_encryption;
             $cert = $email->mailbox_protocol;
             $server = new Fetch($host, $port, $service);
-            if ($encryption != null || $encryption != '') {
+            if ($encryption != null || $encryption != "") {
                 $server->setFlag($encryption);
             }
             $server->setFlag($cert);
             $server->setAuthentication($username, $password);
-            $date = date('d M Y', strtotime('-1 days'));
+            $date = date("d M Y", strToTime("-1 days"));
             $messages = $server->search("SINCE \"$date\" UNSEEN");
             $this->message($messages, $email);
         }
     }
 
-    public function message($messages, $email)
-    {
+    public function message($messages, $email) {
+        if (count($messages) > 0) {
             foreach ($messages as $message) {
                 $this->getMessageContent($message, $email);
             }
         }
+    }
 
-    public function getMessageContent($message, $email)
-    {
+    public function getMessageContent($message, $email) {
         $body = $message->getMessageBody(true);
         if (!$body) {
             $body = $message->getMessageBody();
         }
+        $body = $this->separateReply($body);
         $subject = $message->getSubject();
         $address = $message->getAddresses('reply-to');
         if (!$address) {
@@ -202,8 +182,7 @@ class MailController extends Controller
         $this->workflow($address, $subject, $body, $collaborators, $attachments, $email);
     }
 
-    public function workflow($address, $subject, $body, $collaborator, $attachments, $email)
-    {
+    public function workflow($address, $subject, $body, $collaborator, $attachments, $email) {
         $fromaddress = checkArray('address', $address[0]);
         $fromname = checkArray('name', $address[0]);
         $helptopic = $this->helptopic($email);
@@ -224,39 +203,49 @@ class MailController extends Controller
         }
     }
 
-    public function updateThread($ticket_number, $body, $attachments)
-    {
+    public function updateThread($ticket_number, $body, $attachments) {
         $ticket_table = Tickets::where('ticket_number', '=', $ticket_number)->first();
         $thread_id = Ticket_Thread::where('ticket_id', '=', $ticket_table->id)->max('id');
         $thread = Ticket_Thread::where('id', '=', $thread_id)->first();
         $thread->body = $this->separate_reply($body);
         $thread->save();
-        $this->saveAttachments($thread->id, $attachments);
-        \Log::info('Ticket has created : ', ['id' => $thread->ticket_id]);
+        if (file_exists(app_path('/FaveoStorage/Controllers/StorageController.php'))) {
+            try {
+                $storage = new \App\FaveoStorage\Controllers\StorageController();
+                $storage->saveAttachments($thread->id, $attachments);
+            } catch (\Exception $ex) {
+                loging('attachment', $ex->getMessage());
+            }
+        } else {
+            loging('attachment', 'FaveoStorage not installed');
         }
 
-    public function saveAttachments($thread_id, $attachments = [])
-    {
+        \Log::info("Ticket has created : ", ['id' => $thread->ticket_id]);
+    }
+
+    public function saveAttachments($thread_id, $attachments = []) {
         if (is_array($attachments) && count($attachments) > 0) {
             foreach ($attachments as $attachment) {
+
                 $structure = $attachment->getStructure();
                 $disposition = 'ATTACHMENT';
                 if (isset($structure->disposition)) {
                     $disposition = $structure->disposition;
                 }
 
-                $filename = str_random(16).'-'.$attachment->getFileName();
+                $filename = str_random(16) . '-' . $attachment->getFileName();
                 $type = $attachment->getMimeType();
                 $size = $attachment->getSize();
                 $data = $attachment->getData();
+                //$path = storage_path('/');
+                //$attachment->saveToDirectory($path);
                 $this->manageAttachment($data, $filename, $type, $size, $disposition, $thread_id);
                 $this->updateBody($attachment, $thread_id, $filename);
             }
         }
     }
 
-    public function manageAttachment($data, $filename, $type, $size, $disposition, $thread_id)
-    {
+    public function manageAttachment($data, $filename, $type, $size, $disposition, $thread_id) {
         $upload = new Ticket_attachments();
         $upload->file = $data;
         $upload->thread_id = $thread_id;
@@ -269,30 +258,25 @@ class MailController extends Controller
         }
     }
 
-    public function updateBody($attachment, $thread_id, $filename)
-    {
+    public function updateBody($attachment, $thread_id, $filename) {
         $structure = $attachment->getStructure();
         $disposition = 'ATTACHMENT';
         if (isset($structure->disposition)) {
             $disposition = $structure->disposition;
         }
-        if ($disposition == 'INLINE') {
-            $id = str_replace('>', '', str_replace('<', '', $structure->id));
+        if ($disposition == 'INLINE' || $disposition == 'inline') {
+            $id = str_replace(">", "", str_replace("<", "", $structure->id));
             //$filename = $attachment->getFileName();
-            $path = public_path('attachments');
-            $filepath = asset('attachments/'.$filename);
             $threads = new Ticket_Thread();
             $thread = $threads->find($thread_id);
             $body = $thread->body;
-            $body = str_replace('cid:'.$id, $filename, $body);
+            $body = str_replace('cid:' . $id, $filename, $body);
             $thread->body = $body;
             $thread->save();
-            $attachment->saveToDirectory($path);
         }
     }
 
-    public function collaburators($message, $email)
-    {
+    public function collaburators($message, $email) {
         $this_address = $email->email_address;
         $collaborator_cc = $message->getAddresses('cc');
         //dd($collaborator_cc);
@@ -327,7 +311,6 @@ class MailController extends Controller
         if (array_key_exists($this_address, $array)) {
             unset($array[$this_address]);
         }
-
         return $array;
     }
 
@@ -338,21 +321,35 @@ class MailController extends Controller
      *
      * @return type file
      */
-    public function get_data($id)
-    {
+    public function get_data($id) {
         $attachment = \App\Model\helpdesk\Ticket\Ticket_attachments::where('id', '=', $id)->first();
         if (mime($attachment->type) == true) {
-            echo "<img src=data:$attachment->type;base64,".$attachment->file.'>';
+            echo "<img src=data:$attachment->type;base64," . $attachment->file . ">";
         } else {
             $file = base64_decode($attachment->file);
-
             return response($file)
                             ->header('Cache-Control', 'no-cache private')
                             ->header('Content-Description', 'File Transfer')
                             ->header('Content-Type', $attachment->type)
                             ->header('Content-length', strlen($file))
-                            ->header('Content-Disposition', 'attachment; filename='.$attachment->name)
+                            ->header('Content-Disposition', 'attachment; filename=' . $attachment->name)
                             ->header('Content-Transfer-Encoding', 'binary');
         }
     }
+
+    /**
+     * separate reply.
+     *
+     * @param type $body
+     *
+     * @return type string
+     */
+    public function separateReply($body) {
+        $body2 = explode('---Reply above this line---', $body);
+        if (is_array($body2) && array_key_exists(0, $body2)) {
+            $body = $body2[0];
+        }
+        return $body;
+    }
+
 }

app/Http/Controllers/Agent/helpdesk/NotificationController.php

@@ -22,19 +22,17 @@ use View;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class NotificationController extends Controller
-{
-    public function __construct(PhpMailController $PhpMailController)
-    {
+class NotificationController extends Controller {
+
+    public function __construct(PhpMailController $PhpMailController) {
         $this->PhpMailController = $PhpMailController;
     }
 
     /**
      *  This function is for sending daily report/notification about the system.
      * */
-    public function send_notification()
-    {
-        //        dd('sdckjdsc');
+    public function send_notification() {
+//        dd('sdckjdsc');
         //fetching email settings
         $email = Email::where('id', '=', '1')->first();
         //dd('yes');
@@ -63,7 +61,6 @@ class NotificationController extends Controller
             //}
             Log_notification::create(['log' => 'NOT-1']);
         }
-
         return $send;
     }
 
@@ -74,31 +71,27 @@ class NotificationController extends Controller
      *
      *  @return mail
      * */
-    public function send_notification_to_admin($company)
-    {
+    public function send_notification_to_admin($company) {
         // get all admin users
         $users = User::where('role', '=', 'admin')->get();
         foreach ($users as $user) {
             // Send notification details to admin
             $email = $user->email;
-            $user_name = $user->first_name.' '.$user->last_name;
+            $user_name = $user->first_name . ' ' . $user->last_name;
             $view = View::make('emails.notifications.admin', ['company' => $company, 'name' => $user_name]);
             $contents = $view->render();
             $from = $this->PhpMailController->mailfrom('1', '0');
             $to = [
                 'name' => $user_name,
-                'email' => $email,
+                'email' => $email
             ];
             $message = [
                 'subject' => 'Daily Report',
                 'scenario' => null,
-                'body'     => $contents,
+                'body' => $contents
             ];
-            $job = new \App\Jobs\SendEmail($from, $to, $message);
-            $dispatch = $this->dispatch($job);
 
-            return $dispatch;
-            //return $this->PhpMailController->sendEmail($from,$to,$message);
+            return $this->PhpMailController->sendEmail($from, $to, $message);
         }
     }
 
@@ -107,8 +100,7 @@ class NotificationController extends Controller
      *
      *  @return mail
      * */
-    public function send_notification_to_manager($company)
-    {
+    public function send_notification_to_manager($company) {
         // get all department managers
         $depts = Department::all();
         foreach ($depts as $dept) {
@@ -118,22 +110,20 @@ class NotificationController extends Controller
                 foreach ($users as $user) {
                     // Send notification details to manager of a department
                     $email = $user->email;
-                    $user_name = $user->first_name.' '.$user->last_name;
+                    $user_name = $user->first_name . ' ' . $user->last_name;
                     $view = View::make('emails.notifications.manager', ['company' => $company, 'name' => $user_name]);
                     $contents = $view->render();
                     $from = $this->PhpMailController->mailfrom('1', '0');
                     $to = [
                         'name' => $user_name,
-                        'email' => $email,
+                        'email' => $email
                     ];
                     $message = [
                         'subject' => 'Daily Report',
                         'scenario' => null,
-                        'body'     => $contents,
+                        'body' => $contents
                     ];
-
-                    return $this->dispatch((new \App\Jobs\SendEmail($from, $to, $message)));
-                    //$this->PhpMailController->sendEmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => 'Daily Report', 'scenario' => null, 'body' => $contents]);
+                    return $this->PhpMailController->sendEmail($from, $to, $message);
                 }
             }
         }
@@ -144,8 +134,7 @@ class NotificationController extends Controller
      *
      *  @return mail
      * */
-    public function send_notification_to_team_lead($company)
-    {
+    public function send_notification_to_team_lead($company) {
         // get all Team leads
         $teams = Teams::all();
         foreach ($teams as $team) {
@@ -155,22 +144,20 @@ class NotificationController extends Controller
                 foreach ($users as $user) {
                     // Send notification details to team lead
                     $email = $user->email;
-                    $user_name = $user->first_name.' '.$user->last_name;
+                    $user_name = $user->first_name . ' ' . $user->last_name;
                     $view = View::make('emails.notifications.lead', ['company' => $company, 'name' => $user_name, 'team_id' => $team->id]);
                     $contents = $view->render();
                     $from = $this->PhpMailController->mailfrom('1', '0');
                     $to = [
                         'name' => $user_name,
-                        'email' => $email,
+                        'email' => $email
                     ];
                     $message = [
                         'subject' => 'Daily Report',
                         'scenario' => null,
-                        'body'     => $contents,
+                        'body' => $contents
                     ];
-
-                    return $this->dispatch((new \App\Jobs\SendEmail($from, $to, $message)));
-                    //$this->PhpMailController->sendEmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => 'Daily Report', 'scenario' => null, 'body' => $contents]);
+                    return $this->PhpMailController->sendEmail($from, $to, $message);
                 }
             }
         }
@@ -181,29 +168,26 @@ class NotificationController extends Controller
      *
      *  @return mail
      * */
-    public function send_notification_to_agent($company)
-    {
+    public function send_notification_to_agent($company) {
         // get all agents users
         $users = User::where('role', '=', 'agent')->get();
         foreach ($users as $user) {
             // Send notification details to all the agents
             $email = $user->email;
-            $user_name = $user->first_name.' '.$user->last_name;
+            $user_name = $user->first_name . ' ' . $user->last_name;
             $view = View::make('emails.notifications.agent', ['company' => $company, 'name' => $user_name, 'user_id' => $user->id]);
             $contents = $view->render();
             $from = $this->PhpMailController->mailfrom('1', '0');
             $to = [
                 'name' => $user_name,
-                'email' => $email,
+                'email' => $email
             ];
             $message = [
                 'subject' => 'Daily Report',
                 'scenario' => null,
-                'body'     => $contents,
+                'body' => $contents
             ];
-
-            return $this->dispatch((new \App\Jobs\SendEmail($from, $to, $message)));
-            //$this->PhpMailController->sendEmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => 'Daily Report', 'scenario' => null, 'body' => $contents]);
+            return $this->PhpMailController->sendEmail($from,$to,$message);
         }
     }
 
@@ -212,8 +196,7 @@ class NotificationController extends Controller
      *
      * @return type variable
      */
-    public function company()
-    {
+    public function company() {
         // fetching comapny model
         $company = Company::Where('id', '=', '1')->first();
         // fetching company name
@@ -225,4 +208,5 @@ class NotificationController extends Controller
 
         return $company;
     }
+
 }

app/Http/Controllers/Agent/helpdesk/OrganizationController.php

@@ -16,8 +16,8 @@ use App\Model\helpdesk\Agent_panel\User_org;
 use App\User;
 // classes
 use Exception;
-use Illuminate\Http\Request;
 use Lang;
+use Illuminate\Http\Request;
 
 /**
  * OrganizationController
@@ -61,16 +61,6 @@ class OrganizationController extends Controller
         }
     }
 
-     /**
-      * This function is used autofill organizations name .
-      *
-      * @return datatable
-      */
-     public function organizationAutofill()
-     {
-         return view('themes.default1.agent.helpdesk.organization.getautocomplete');
-     }
-
     /**
      * This function is used to display the list of Organizations.
      *
@@ -340,15 +330,23 @@ class OrganizationController extends Controller
         return '['.$last.']';
     }
     
-    public function getOrgAjax(Request $request)
-    {
+    public function getOrgAjax(Request $request){
         $org = new Organization();
         $q = $request->input('term');
-        $orgs = $org->where('name', 'LIKE', '%'.$q.'%')
-                ->select('name as label', 'id as value')
+        $orgs = $org->where('name','LIKE','%'.$q.'%')
+                ->select('name as label','id as value')
                 ->get()
                 ->toJson();
-
         return $orgs;
     }
+    
+    /**
+      * This function is used autofill organizations name .
+      *
+      * @return datatable
+      */
+    public function organizationAutofill()
+    {
+         return view('themes.default1.agent.helpdesk.organization.getautocomplete');
+    }
 }

app/Http/Controllers/Agent/helpdesk/ReportController.php

@@ -6,9 +6,9 @@ namespace App\Http\Controllers\Agent\helpdesk;
 use App\Http\Controllers\Controller;
 use App\Model\helpdesk\Manage\Help_topic;
 // request
-use App\Model\helpdesk\Ticket\Tickets;
-// Model
 use Illuminate\Http\Request;
+// Model
+use App\Model\helpdesk\Ticket\Tickets;
 // classes
 use PDF;
 
@@ -18,8 +18,8 @@ use PDF;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class ReportController extends Controller
-{
+class ReportController extends Controller {
+
     /**
      * Create a new controller instance.
      * constructor to check
@@ -29,8 +29,7 @@ class ReportController extends Controller
      *
      * @return void
      */
-    public function __construct()
-    {
+    public function __construct() {
         // checking for authentication
         $this->middleware('auth');
         // checking if the role is agent
@@ -39,26 +38,23 @@ class ReportController extends Controller
 
     /**
      * Get the Report page.
-     *
      * @return type view
      */
-    public function index()
-    {
+    public function index() {
         try {
             return view('themes.default1.agent.helpdesk.report.index');
         } catch (Exception $e) {
+            
         }
     }
 
     /**
-     * function to get help_topic graph.
-     *
+     * function to get help_topic graph
      * @param type $date111
      * @param type $date122
      * @param type $helptopic
      */
-    public function chartdataHelptopic(Request $request, $date111 = '', $date122 = '', $helptopic = '')
-    {
+    public function chartdataHelptopic(Request $request, $date111 = '', $date122 = '', $helptopic = '') {
         $date11 = strtotime($date122);
         $date12 = strtotime($date111);
         $help_topic = $helptopic;
@@ -77,24 +73,25 @@ class ReportController extends Controller
             $format = 'Y-m-d';
             // generating a date range of 1 month
             if ($request->input('duration') == 'day') {
-                $date1 = strtotime(date($format, strtotime('-15 day'.$date3)));
+                $date1 = strtotime(date($format, strtotime('-15 day' . $date3)));
             } elseif ($request->input('duration') == 'week') {
-                $date1 = strtotime(date($format, strtotime('-69 days'.$date3)));
+                $date1 = strtotime(date($format, strtotime('-69 days' . $date3)));
             } elseif ($request->input('duration') == 'month') {
-                $date1 = strtotime(date($format, strtotime('-179 days'.$date3)));
+                $date1 = strtotime(date($format, strtotime('-179 days' . $date3)));
             } else {
-                $date1 = strtotime(date($format, strtotime('-30 days'.$date3)));
+                $date1 = strtotime(date($format, strtotime('-30 days' . $date3)));
             }
 //            $help_topic = Help_topic::where('status', '=', '1')->min('id');
         }
 
+
         $return = '';
         $last = '';
         $j = 0;
         $created1 = '';
         $closed1 = '';
         $reopened1 = '';
-        $in_progress = \DB::table('tickets')->where('help_topic_id', '=', $help_topic)->where('status', '=', 1)->count();
+        $in_progress = \DB::table('tickets')->where('help_topic_id', '=', $help_topic)->where('status','=',1)->count();
 
         for ($i = $date1; $i <= $date2; $i = $i + 86400) {
             $j++;
@@ -106,15 +103,15 @@ class ReportController extends Controller
 
             if ($request->input('open') || $request->input('closed') || $request->input('reopened')) {
                 if ($request->input('open') && $request->input('open') == 'on') {
-                    $created = \DB::table('tickets')->select('created_at')->where('help_topic_id', '=', $help_topic)->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $created = \DB::table('tickets')->select('created_at')->where('help_topic_id', '=', $help_topic)->where('created_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $open_array = ['open' => $created];
                 }
                 if ($request->input('closed') && $request->input('closed') == 'on') {
-                    $closed = \DB::table('tickets')->select('closed_at')->where('help_topic_id', '=', $help_topic)->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $closed = \DB::table('tickets')->select('closed_at')->where('help_topic_id', '=', $help_topic)->where('closed_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $closed_array = ['closed' => $closed];
                 }
                 if ($request->input('reopened') && $request->input('reopened') == 'on') {
-                    $reopened = \DB::table('tickets')->select('reopened_at')->where('help_topic_id', '=', $help_topic)->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $reopened = \DB::table('tickets')->select('reopened_at')->where('help_topic_id', '=', $help_topic)->where('reopened_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $reopened_array = ['reopened' => $reopened];
                 }
 //                if ($request->input('overdue') && $request->input('overdue') == 'on') {
@@ -134,14 +131,14 @@ class ReportController extends Controller
 //                        }
                 $array = array_map('htmlentities', $value);
                 $json = html_entity_decode(json_encode($array));
-                $return .= $json.',';
+                $return .= $json . ',';
             } else {
                 if ($duration == 'week') {
-                    $created = \DB::table('tickets')->select('created_at')->where('help_topic_id', '=', $help_topic)->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $created = \DB::table('tickets')->select('created_at')->where('help_topic_id', '=', $help_topic)->where('created_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $created1 += $created;
-                    $closed = \DB::table('tickets')->select('closed_at')->where('help_topic_id', '=', $help_topic)->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $closed = \DB::table('tickets')->select('closed_at')->where('help_topic_id', '=', $help_topic)->where('closed_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $closed1 += $closed;
-                    $reopened = \DB::table('tickets')->select('reopened_at')->where('help_topic_id', '=', $help_topic)->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $reopened = \DB::table('tickets')->select('reopened_at')->where('help_topic_id', '=', $help_topic)->where('reopened_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $reopened1 += $reopened;
                     if ($j % 7 == 0) {
                         $open_array = ['open' => $created1];
@@ -161,14 +158,14 @@ class ReportController extends Controller
 //                        }
                         $array = array_map('htmlentities', $value);
                         $json = html_entity_decode(json_encode($array));
-                        $return .= $json.',';
+                        $return .= $json . ',';
                     }
                 } elseif ($duration == 'month') {
-                    $created_month = \DB::table('tickets')->select('created_at')->where('help_topic_id', '=', $help_topic)->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $created_month = \DB::table('tickets')->select('created_at')->where('help_topic_id', '=', $help_topic)->where('created_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $created1 += $created_month;
-                    $closed_month = \DB::table('tickets')->select('closed_at')->where('help_topic_id', '=', $help_topic)->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $closed_month = \DB::table('tickets')->select('closed_at')->where('help_topic_id', '=', $help_topic)->where('closed_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $closed1 += $closed_month;
-                    $reopened_month = \DB::table('tickets')->select('reopened_at')->where('help_topic_id', '=', $help_topic)->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $reopened_month = \DB::table('tickets')->select('reopened_at')->where('help_topic_id', '=', $help_topic)->where('reopened_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $reopened1 += $reopened_month;
                     if ($j % 30 == 0) {
                         $open_array = ['open' => $created1];
@@ -186,17 +183,17 @@ class ReportController extends Controller
 
                         $array = array_map('htmlentities', $value);
                         $json = html_entity_decode(json_encode($array));
-                        $return .= $json.',';
+                        $return .= $json . ',';
                     }
                 } else {
                     if ($request->input('default') == null) {
                         $help_topic = Help_topic::where('status', '=', '1')->min('id');
                     }
-                    $created = \DB::table('tickets')->select('created_at')->where('help_topic_id', '=', $help_topic)->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $created = \DB::table('tickets')->select('created_at')->where('help_topic_id', '=', $help_topic)->where('created_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $open_array = ['open' => $created];
-                    $closed = \DB::table('tickets')->select('closed_at')->where('help_topic_id', '=', $help_topic)->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $closed = \DB::table('tickets')->select('closed_at')->where('help_topic_id', '=', $help_topic)->where('closed_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $closed_array = ['closed' => $closed];
-                    $reopened = \DB::table('tickets')->select('reopened_at')->where('help_topic_id', '=', $help_topic)->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
+                    $reopened = \DB::table('tickets')->select('reopened_at')->where('help_topic_id', '=', $help_topic)->where('reopened_at', 'LIKE', '%' . $thisDate . '%')->count();
                     $reopened_array = ['reopened' => $reopened];
                     if ($j % 1 == 0) {
                         $open_array = ['open' => $created];
@@ -235,7 +232,7 @@ class ReportController extends Controller
 //                        }
                         $array = array_map('htmlentities', $value);
                         $json = html_entity_decode(json_encode($array));
-                        $return .= $json.',';
+                        $return .= $json . ',';
                     }
                 }
             }
@@ -250,19 +247,20 @@ class ReportController extends Controller
 //            if($reopened_array) {
 //                $value = array_merge($value,$reopened_array);
 //            }
+            
+ 
+                                
         }
         $last = rtrim($return, ',');
 
-        return '['.$last.']';
+        return '[' . $last . ']';
     }
 
-    public function helptopicPdf(Request $request)
-    {
+    public function helptopicPdf(Request $request){
         $table_datas = json_decode($request->input('pdf_form'));
         $table_help_topic = json_decode($request->input('pdf_form_help_topic'));
         $html = view('themes.default1.agent.helpdesk.report.pdf', compact('table_datas', 'table_help_topic'))->render();
         $html1 = mb_convert_encoding($html, 'HTML-ENTITIES', 'UTF-8');
-
         return PDF::load($html1)->show();
     }
 }

app/Http/Controllers/Agent/helpdesk/Ticket2Controller.php

@@ -1,146 +0,0 @@
-<?php
-
-namespace App\Http\Controllers\Agent\helpdesk;
-
-// controllers
-use App\Http\Controllers\Controller;
-// requests
-// models
-use App\Model\helpdesk\Agent\Department;
-use App\Model\helpdesk\Ticket\Tickets;
-use App\User;
-use Auth;
-// classes
-use Ttable;
-
-/**
- * TicketController2.
- *
- * @author Ladybird <info@ladybirdweb.com>
- */
-class Ticket2Controller extends Controller
-{
-    /**
-     * Create a new controller instance.
-     *
-     * @return type response
-     */
-    public function __construct()
-    {
-        $this->middleware('auth');
-    }
-
-    /**
-     * Show the Inbox ticket list page.
-     *
-     * @return type response
-     */
-    public function deptopen($id)
-    {
-        $dept = Department::where('name', '=', $id)->first();
-        if (Auth::user()->role == 'agent') {
-            if (Auth::user()->dept_id == $dept->id) {
-                return view('themes.default1.agent.helpdesk.dept-ticket.open', compact('id'));
-            } else {
-                return redirect()->back()->with('fails', 'Unauthorised!');
-            }
-        } else {
-            return view('themes.default1.agent.helpdesk.dept-ticket.open', compact('id'));
-        }
-    }
-
-    /**
-     * this function returns the list of open tickets of a particular department.
-     *
-     * @param type $id
-     *
-     * @return type
-     */
-    public function getOpenTickets($id)
-    {
-        if (Auth::user()->role == 'admin') {
-            $tickets = Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $id)->get();
-        } else {
-            $dept = Department::where('id', '=', Auth::user()->primary_dpt)->first();
-            $tickets = Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->get();
-        }
-
-        return Ttable::getTable($tickets);
-    }
-
-    /**
-     * Show the Inbox ticket list page.
-     *
-     * @return type response
-     */
-    public function deptclose($id)
-    {
-        $dept = Department::where('name', '=', $id)->first();
-        if (Auth::user()->role == 'agent') {
-            if (Auth::user()->dept_id == $dept->id) {
-                return view('themes.default1.agent.helpdesk.dept-ticket.closed', compact('id'));
-            } else {
-                return redirect()->back()->with('fails', 'Unauthorised!');
-            }
-        } else {
-            return view('themes.default1.agent.helpdesk.dept-ticket.closed', compact('id'));
-        }
-    }
-
-    /**
-     * this function returns the list of close tickets of a particular department.
-     *
-     * @param type $id
-     *
-     * @return type
-     */
-    public function getCloseTickets($id)
-    {
-        if (Auth::user()->role == 'admin') {
-            $tickets = Tickets::where('status', '=', '2')->where('status', '=', '3')->where('dept_id', '=', $id)->get();
-        } else {
-            $dept = Department::where('id', '=', Auth::user()->primary_dpt)->first();
-            $tickets = Tickets::where('status', '=', '2')->where('status', '=', '3')->where('dept_id', '=', $dept->id)->get();
-        }
-
-        return Ttable::getTable($tickets);
-    }
-
-    /**
-     * this function returns the list of close tickets of a particular department.
-     *
-     * @param type $id
-     *
-     * @return type
-     */
-    public function deptinprogress($id)
-    {
-        $dept = Department::where('name', '=', $id)->first();
-        if (Auth::user()->role == 'agent') {
-            if (Auth::user()->dept_id == $dept->id) {
-                return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
-            } else {
-                return redirect()->back()->with('fails', 'Unauthorised!');
-            }
-        } else {
-            return view('themes.default1.agent.helpdesk.dept-ticket.inprogress', compact('id'));
-        }
-    }
-
-    /**
-     *Show the list of In process tickets.
-     *
-     *@param $id int
-     */
-    public function getInProcessTickets($id)
-    {
-        if (Auth::user()->role == 'admin') {
-            $tickets = Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $id)->get();
-        } else {
-            $dept = Department::where('id', '=', Auth::user()->primary_dpt)->first();
-            $tickets = Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->get();
-        }
-
-        return Ttable::getTable($tickets);
-    }
-}

app/Http/Controllers/Agent/helpdesk/TicketWorkflowController.php

@@ -352,7 +352,6 @@ class TicketWorkflowController extends Controller
                 $ticket_settings_details = $this->changeStatus($workflow_action, $ticket_settings_details);
             }
         }
-
         return $ticket_settings_details;
     }
 

app/Http/Controllers/Agent/helpdesk/UserController.php

@@ -3,46 +3,49 @@
 namespace App\Http\Controllers\Agent\helpdesk;
 
 // controllers
-use App\Http\Controllers\Common\PhpMailController;
 use App\Http\Controllers\Controller;
+use App\Http\Controllers\Common\PhpMailController;
 // requests
 /*  Include Sys_user Model  */
-use App\Http\Requests\helpdesk\ChangepasswordRequest;
-/* For validation include Sys_userRequest in create  */
-use App\Http\Requests\helpdesk\OtpVerifyRequest;
-/* For validation include Sys_userUpdate in update  */
 use App\Http\Requests\helpdesk\ProfilePassword;
-/*  include guest_note model */
+/* For validation include Sys_userRequest in create  */
 use App\Http\Requests\helpdesk\ProfileRequest;
+/* For validation include Sys_userUpdate in update  */
 use App\Http\Requests\helpdesk\Sys_userRequest;
-// change password request
+/*  include guest_note model */
 use App\Http\Requests\helpdesk\Sys_userUpdate;
+use App\Http\Requests\helpdesk\OtpVerifyRequest;
+// change password request 
+use App\Http\Requests\helpdesk\ChangepasswordRequest;
 // models
-use App\Model\helpdesk\Agent\Assign_team_agent;
 use App\Model\helpdesk\Agent_panel\Organization;
 use App\Model\helpdesk\Agent_panel\User_org;
-use App\Model\helpdesk\Notification\Notification;
-use App\Model\helpdesk\Notification\UserNotification;
 use App\Model\helpdesk\Settings\CommonSettings;
-use App\Model\helpdesk\Settings\Email;
-use App\Model\helpdesk\Ticket\Ticket_attachments;
-use App\Model\helpdesk\Ticket\Ticket_Collaborator;
-use App\Model\helpdesk\Ticket\Ticket_Thread;
-use App\Model\helpdesk\Ticket\Tickets;
 use App\Model\helpdesk\Utility\CountryCode;
 use App\Model\helpdesk\Utility\Otp;
+use App\Model\helpdesk\Email\Emails;
+use App\Model\helpdesk\Settings\Email;
+use App\Model\helpdesk\Ticket\Tickets;
+use App\Model\helpdesk\Agent\Assign_team_agent;
+use App\Model\helpdesk\Ticket\Ticket_Thread;
+use App\Model\helpdesk\Notification\UserNotification;
+use App\Model\helpdesk\Notification\Notification;
+use App\Model\helpdesk\Ticket\Ticket_Collaborator;
+use App\Model\helpdesk\Agent\Teams;
+use App\Model\helpdesk\Ticket\Ticket_attachments;
+
 use App\User;
 // classes
 use Auth;
-use DateTime;
-use DB;
 use Exception;
 use GeoIP;
 use Hash;
-use Illuminate\Http\Request;
 use Input;
 use Lang;
 use Redirect;
+use Illuminate\Http\Request;
+use DateTime;
+use DB;
 
 /**
  * UserController
@@ -50,8 +53,8 @@ use Redirect;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class UserController extends Controller
-{
+class UserController extends Controller {
+
     /**
      * Create a new controller instance.
      * constructor to check
@@ -61,8 +64,7 @@ class UserController extends Controller
      *
      * @return void
      */
-    public function __construct(PhpMailController $PhpMailController)
-    {
+    public function __construct(PhpMailController $PhpMailController) {
         $this->PhpMailController = $PhpMailController;
         // checking authentication
         $this->middleware('auth');
@@ -77,25 +79,64 @@ class UserController extends Controller
      *
      * @return type view
      */
-    public function index()
-    {
+    public function index() {
         try {
             /* get all values in Sys_user */
-            return view('themes.default1.agent.helpdesk.user.index');
+
+            $table = \ Datatable::table()
+            ->addColumn(Lang::get('lang.name'),
+                Lang::get('lang.email'),
+                Lang::get('lang.phone'),
+                Lang::get('lang.status'),
+                Lang::get('lang.ban'),
+                Lang::get('lang.last_login'),
+                Lang::get('lang.role'),
+                Lang::get('lang.action'))  // these are the column headings to be shown
+                ->noScript();
+            return view('themes.default1.agent.helpdesk.user.index',compact('table'));
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
+   public function deletedUser() {
+        try {
+            // dd('here');
+            /* get all values in Sys_user */
+            return view('themes.default1.agent.helpdesk.user.deleteduser');
+        } catch (Exception $e) {
+            return redirect()->back()->with('fails', $e->getMessage());
+        }
+    }
+
+
+
     /**
      * This function is used to display the list of users using chumper datatables.
      *
      * @return datatable
      */
-    public function user_list()
-    {
+    public function user_list(Request $request) {
+
+    $type = $request->input('profiletype');
+
+if($type=="active"){
+
+$users=User::where('role', "!=", "admin")->where('is_delete','=',0)->get();
+}
+else{
+    $users=User::where('role', "!=", "admin")->where('is_delete','=',1)->get();
+
+}
+
+
+      
+
+
+
         // displaying list of users with chumper datatables
-        return \Datatable::collection(User::where('role', '!=', 'admin')->get())
+        // return \Datatable::collection(User::where('role', "!=", "admin")->get())
+       return \Datatable::collection($users)
                         /* searchable column username and email */
                         ->searchColumns('user_name', 'email', 'phone')
                         /* order column username and email */
@@ -103,22 +144,21 @@ class UserController extends Controller
                         /* column username */
                         ->addColumn('user_name', function ($model) {
                             if ($model->first_name) {
-                                $string = strip_tags($model->first_name.' '.$model->last_name);
+                                $string = strip_tags($model->first_name . ' ' . $model->last_name);
                             } else {
                                 $string = strip_tags($model->user_name);
                             }
-                            if (strlen($string) > 20) {
+                            if (strlen($string) > 30) {
                                 // truncate string
-                                $stringCut = mb_substr($string, 0, 20, 'UTF-8');
+                                $stringCut = mb_substr($string, 0, 30, 'UTF-8').'...';
                             } else {
                                 $stringCut = $string;
                             }
-
-                            return $stringCut;
+                            return "<a href='" . route('user.show', $model->id) . "' title='".$string."''>".$stringCut."</a>";
                         })
                         /* column email */
                         ->addColumn('email', function ($model) {
-                            $email = "<a href='".route('user.show', $model->id)."'>".$model->email.'</a>';
+                            $email = "<a href='" . route('user.show', $model->id) . "'>" . $model->email . '</a>';
 
                             return $email;
                         })
@@ -126,13 +166,13 @@ class UserController extends Controller
                         ->addColumn('phone', function ($model) {
                             $phone = '';
                             if ($model->phone_number) {
-                                $phone = $model->ext.' '.$model->phone_number;
+                                $phone = $model->ext . ' ' . $model->phone_number;
                             }
                             $mobile = '';
                             if ($model->mobile) {
                                 $mobile = $model->mobile;
                             }
-                            $phone = $phone.'&nbsp;&nbsp;&nbsp;'.$mobile;
+                            $phone = $phone . '&nbsp;&nbsp;&nbsp;' . $mobile;
 
                             return $phone;
                         })
@@ -167,30 +207,60 @@ class UserController extends Controller
                         /* column Role */
                         ->addColumn('role', function ($model) {
                             $role = $model->role;
-
                             return $role;
                         })
                         /* column actions */
                         ->addColumn('Actions', function ($model) {
-                            return '<a href="'.route('user.edit', $model->id).'" class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a>&nbsp; <a href="'.route('user.show', $model->id).'" class="btn btn-primary btn-xs">'.\Lang::get('lang.view').'</a>';
+                            if($model->is_delete==0){
+                                 return '<a href="' . route('user.edit', $model->id) . '" class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp; <a href="' . route('user.show', $model->id) . '" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>';
+                            }
+                            else{
+
+
+                                  if(Auth::user()->role == 'admin'){
+                              // @if(Auth::user()->role == 'admin')
+
+                           return '<a href="' . route('user.show', $model->id) . '" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>';
+                   }
+
+                           if(Auth::user()->role == 'agent'){
+                              // @if(Auth::user()->role == 'admin')
+                             if($model->role=="user"){  
+                           return '<a href="' . route('user.show', $model->id) . '" class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>';
+                       }
+                        }
+
+
+                            }
+                           
                         })
                         ->make();
     }
 
+  public function restoreUser($id)
+    {
+        // dd($id);
+         // $delete_all = Input::get('delete_all');
+        $users = User::where('id', '=', $id)->first();
+        $users->is_delete=0;
+        $users->active=1;
+        $users->ban=0;
+        $users->save();
+         return redirect('user')->with('success', Lang::get('lang.user_restore_successfully'));
+    }
+
     /**
      * Show the form for creating a new users.
      *
      * @return type view
      */
-    public function create(CountryCode $code)
-    {
+    public function create(CountryCode $code) {
         try {
             $settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
             $email_mandatory = CommonSettings::select('status')->where('option_name', '=', 'email_mandatory')->first();
             $location = GeoIP::getLocation();
             $phonecode = $code->where('iso', '=', $location->iso_code)->first();
             $org = Organization::lists('name', 'id')->toArray();
-
             return view('themes.default1.agent.helpdesk.user.create', compact('org', 'settings', 'email_mandatory'))->with('phonecode', $phonecode->phonecode);
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->errorInfo[2]);
@@ -205,11 +275,9 @@ class UserController extends Controller
      *
      * @return type redirect
      */
-    public function store(User $user, Sys_userRequest $request)
-    {
+    public function store(User $user, Sys_userRequest $request) {
         /* insert the input request to sys_user table */
         /* Check whether function success or not */
-
         if ($request->input('email') != '') {
             $user->email = $request->input('email');
         } else {
@@ -242,7 +310,7 @@ class UserController extends Controller
             }
             // save user credentails
             if ($user->save() == true) {
-                if ($request->input('org_id') != '') {
+                if ($request->input('org_id') != "") {
                     $orgid = $request->input('org_id');
                     $this->storeUserOrgRelation($user->id, $orgid);                    
                 }
@@ -264,7 +332,6 @@ class UserController extends Controller
                 if (($request->input('active') == '0' || $request->input('active') == 0) || ($email_mandatory->status == '0') || $email_mandatory->status == 0) {
                     \Event::fire(new \App\Events\LoginEvent($request));
                 }
-
                 return redirect('user')->with('success', Lang::get('lang.User-Created-Successfully'));
             }
 //            $user->save();
@@ -277,18 +344,17 @@ class UserController extends Controller
     }
 
     /**
-     * Random Password Genetor for users.
+     * Random Password Genetor for users
      *
      * @param type int  $id
      * @param type User $user
      *
      * @return type view
      */
-    public function randomPassword()
-    {
+    public function randomPassword() {
         try {
             $alphabet = 'abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890~!@#$%^&*(){}[]';
-            $pass = []; //remember to declare $pass as an array
+            $pass = array(); //remember to declare $pass as an array
             $alphaLength = strlen($alphabet) - 1; //put the length -1 in cache
             for ($i = 0; $i < 10; $i++) {
                 $n = rand(0, $alphaLength);
@@ -303,15 +369,14 @@ class UserController extends Controller
     }
 
     /**
-     * Random Password Genetor for users.
+     * Random Password Genetor for users
      *
      * @param type int  $id
      * @param type User $user
      *
      * @return type view
      */
-    public function randomPostPassword($id, ChangepasswordRequest $request)
-    {
+    public function randomPostPassword($id, ChangepasswordRequest $request) {
         try {
             $changepassword = $request->change_password;
             $user = User::whereId($id)->first();
@@ -326,25 +391,24 @@ class UserController extends Controller
 
             return redirect('user')->with('success', Lang::get('lang.password_change_successfully'));
         } catch (Exception $e) {
+
             return redirect('user')->with('fails', $e->getMessage());
         }
     }
 
     /**
+     * 
      * @param type $id
      * @param Request $request
-     *
      * @return type
      */
-    public function changeRoleAdmin($id, Request $request)
-    {
+    public function changeRoleAdmin($id, Request $request) {
         try {
             $user = User::whereId($id)->first();
             $user->role = 'admin';
             $user->assign_group = $request->group;
             $user->primary_dpt = $request->primary_department;
             $user->save();
-
             return redirect('user')->with('success', Lang::get('lang.role_change_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
@@ -353,14 +417,14 @@ class UserController extends Controller
     }
 
     /**
+     * 
      * @param type $id
      * @param Request $request
-     *
      * @return type
      */
-    public function changeRoleAgent($id, Request $request)
-    {
+    public function changeRoleAgent($id, Request $request) {
         try {
+
             $user = User::whereId($id)->first();
             $user->role = 'agent';
             $user->assign_group = $request->group;
@@ -375,22 +439,22 @@ class UserController extends Controller
     }
 
     /**
-     * @param type $id
      * 
+     * @param type $id
      * @return type
      */
-    public function changeRoleUser($id)
-    {
+    public function changeRoleUser($id) {
         try {
             $ticket = Tickets::where('assigned_to', '=', $id)->where('status', '=', '1')->get();
             if ($ticket) {
-                $ticket = Tickets::where('assigned_to', '=', $id)->update(['assigned_to' => null]);
+               
+                $ticket = Tickets::where('assigned_to', '=', $id)->update(array("assigned_to" => NULL));
             }
             $user = User::whereId($id)->first();
             $user->role = 'user';
-            $user->assign_group = null;
-            $user->primary_dpt = null;
-            $user->remember_token = null;
+            $user->assign_group = NULL;
+            $user->primary_dpt = NULL;
+            $user->remember_token = NULL;
             $user->save();
 
             return redirect('user')->with('success', Lang::get('lang.role_change_successfully'));
@@ -402,85 +466,54 @@ class UserController extends Controller
     }
 
     /**
-     * @param type $id
      * 
+     * @param type $id
      * @return type
      */
     public function deleteAgent($id)
     {
         // try {
+        $delete_all = Input::get('delete_all');
+        
+
+
         $delete_all = Input::get('delete_all');
         $users = User::where('id', '=', $id)->first();
        if ($users->role == 'user') {
-            if ($delete_all == null || $delete_all == 1) {
-                $tickets = Tickets::where('user_id', '=', $id)->get();
-                if (count($tickets) > 0) {
-                    foreach ($tickets as $ticket) {
-                        $notification = Notification::select('id')->where('model_id', '=', $ticket->id)->get();
-                        foreach ($notification as $id) {
-                            $user_notification = UserNotification::where(
-                                            'notification_id', '=', $id->id);
-                            $user_notification->delete();
-                        }
-                        $notification = Notification::select('id')->where('model_id', '=', $ticket->id);
-                        $notification->delete();
-                        $thread = Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
-                        foreach ($thread as $th_id) {
-                            // echo $th_id->id." ";
-                            $attachment = Ticket_attachments::where('thread_id', '=', $th_id->id)->get();
-                            if (count($attachment)) {
-                                foreach ($attachment as $a_id) {
-                                    Ticket_attachments::where('id', '=', $a_id->id)
-                                    ->delete();
-                                }
-                                // echo "<br>";
-                            }
-                            $thread = Ticket_Thread::find($th_id->id);
-//                            dd($thread);
-                            $thread->delete();
-                        }
-                        $collaborators = Ticket_Collaborator::where('ticket_id', '=', $ticket->id)->get();
-                        if (count($collaborators)) {
-                            foreach ($collaborators as $collab_id) {
-                                echo $collab_id->id;
-                                $collab = Ticket_Collaborator::where('id', '=', $collab_id->id)
-                                ->delete();
-                            }
-                        }
-                        $tickets = Tickets::find($ticket->id);
-                        $tickets->delete();
-                    }
-                }
-                $organization = User_org::where('user_id', '=', $users->id)->delete();
-                $user = User::where('id', '=', $users->id)
-                ->delete();
+
+        $users = User::where('id', '=', $id)->first();
+        $users->is_delete=1;
+        $users->active=0;
+        $users->ban=1;
+        $users->save();
 
                 return redirect('user')->with('success', Lang::get('lang.user_delete_successfully'));
             }
-        }
+        // }
+
 
         if ($users->role == 'agent') {
             if ($delete_all == null) {
                 $UserEmail = Input::get('assign_to');
                 $assign_to = explode('_', $UserEmail);
-                $ticket = Tickets::where('assigned_to', '=', $id)->where('status', '=', '1')->get();
+                $ticket = Tickets::where('assigned_to', '=', $id)->get();
                 if ($assign_to[0] == 'user') {
                     if ($users->id == $assign_to[1]) {
                         return redirect('user')->with('warning', Lang::get('lang.select_another_agent'));
                     }
-                    $user_detail = User::where('id', '=', $assign_to[1])->first();
-                    $assignee = $user_detail->first_name.' '.$user_detail->last_name;
-                    $ticket_logic1 = Tickets::where('assigned_to', '=', $id)
-                                ->update(['assigned_to' => $assign_to[1]]);
-                    if ($ticket_logic2 = Tickets::where('user_id', '=', $id)->get()) {
-                        $ticket_logic2 = Tickets::where('user_id', '=', $id)->update(['user_id' => $assign_to[1]]);
-                    }
-                    if ($ticket_logic3 = Ticket_Thread::where('user_id', '=', $id)->get()) {
-                        $ticket_logic3 = Ticket_Thread::where('user_id', '=', $id)->update(['user_id' => $assign_to[1]]);
-                    }
-                    if ($ticket_logic4 = User_org::where('user_id', '=', $id)->get()) {
-                        $ticket_logic4 = User_org::where('user_id', '=', $id)->update(['user_id' => $assign_to[1]]);
-                    }
+                    // $user_detail = User::where('id', '=', $assign_to[1])->first();
+                    // $assignee = $user_detail->first_name.' '.$user_detail->last_name;
+                    // $ticket_logic1 = Tickets::where('assigned_to', '=', $id)
+                    //             ->update(['assigned_to' => $assign_to[1]]);
+                    // if ($ticket_logic2 = Tickets::where('user_id', '=', $id)->get()) {
+                    //     $ticket_logic2 = Tickets::where('user_id', '=', $id)->update(['user_id' => $assign_to[1]]);
+                    // }
+                    // if ($ticket_logic3 = Ticket_Thread::where('user_id', '=', $id)->get()) {
+                    //     $ticket_logic3 = Ticket_Thread::where('user_id', '=', $id)->update(['user_id' => $assign_to[1]]);
+                    // }
+                    // if ($ticket_logic4 = User_org::where('user_id', '=', $id)->get()) {
+                    //     $ticket_logic4 = User_org::where('user_id', '=', $id)->update(['user_id' => $assign_to[1]]);
+                    // }
 
                         // $thread2 = Ticket_Thread::where('ticket_id', '=', $ticket->id)->first();
                         // $thread2->body = 'This Ticket have been Reassigned to' .' '.  $assignee;
@@ -488,40 +521,81 @@ class UserController extends Controller
                         // UserNotification::where('notification_id', '=', $ticket->id)->delete();
                         // $users = User::where('id', '=', $id)->get();
                         // $organization = User_org::where('user_id', '=', $id)->delete();
-                        Assign_team_agent::where('agent_id', '=', $id)->update(['agent_id' => $assign_to[1]]);
+                        // Assign_team_agent::where('agent_id', '=', $id)->update(['agent_id' => $assign_to[1]]);
+           $tickets = Tickets::where('assigned_to', '=', $id)->get();
+
+
+foreach ($tickets as $ticket ) {
+    # code...
+
+            $ticket->assigned_to = $assign_to[1];
+            $user_detail = User::where('id', '=', $assign_to[1])->first();
+            $assignee = $user_detail->first_name . ' ' . $user_detail->last_name;
+            $ticket_number = $ticket->ticket_number;
+            $ticket->save();
+         
+
+            $thread = new Ticket_Thread();
+            $thread->ticket_id = $ticket->id;
+            $thread->user_id = Auth::user()->id;
+            $thread->is_internal = 1;
+            $thread->body = 'This Ticket has been assigned to ' . $assignee;
+            $thread->save();
+               }
                     $user = User::find($id);
-                    $user->delete();
+                    $users->is_delete=1;
+                    $users->active=0;
+                    $users->ban=1;
+                    $users->save();
+
 
                     return redirect('user')->with('success', Lang::get('lang.agent_delete_successfully_and_ticket_assign_to_another_agent'));
                 }
-                if (User_org::where('user_id', '=', $id)) {
-                    DB::table('user_assign_organization')->where('user_id', '=', $id)->delete();
-                }
+
+
+                // if (User_org::where('user_id', '=', $id)) {
+                //     DB::table('user_assign_organization')->where('user_id', '=', $id)->delete();
+                // }
                 $user = User::find($id);
-                $user->delete();
+                $users->is_delete=1;
+                    $users->active=0;
+                    $users->ban=1;
+                    $users->save();
 
                 return redirect('user')->with('success', Lang::get('lang.agent_delete_successfully'));
             } elseif ($delete_all == 1) {
-                if ($ticket = Tickets::where('user_id', '=', $id)->first()) {
-                    $ticket_assign = $ticket->assigned_to;
-                    Ticket_Thread::where('ticket_id', '=', $ticket->id)->delete();
-                    if ($ticket->user_id = $id) {
-                        Tickets::where('user_id', '=', $id)->delete();
+
+       if ($delete_all) {
+        // dd('here');
+              $tickets = Tickets::where('assigned_to', '=', $id)->get();
+              // dd($tickets);
+             foreach ($tickets as $ticket ) {
+              $ticket->assigned_to = NULL;
+              $ticket_number = $ticket->ticket_number;
+              $ticket->save();
+         
+
+            $thread = new Ticket_Thread();
+            $thread->ticket_id = $ticket->id;
+            $thread->user_id = Auth::user()->id;
+            $thread->is_internal = 1;
+            $thread->body = 'This Ticket has been unassigned ';
+            $thread->save();
             }
-                    if ($ticket_assign) {
-                        UserNotification::where('notification_id', '=', $ticket_assign)->delete();
-                    }
-                    UserNotification::where('notification_id', '=', $ticket->id)->delete();
-                    $users = User::where('id', '=', $id)->get();
+                    // $users = User::where('id', '=', $id)->get();
                     $user = User::find($id);
-                    $user->delete();
+                    $users->is_delete=1;
+                    $users->active=0;
+                    $users->save();
 
                     return redirect('user')->with('success', Lang::get('lang.agent_delete_successfully'));
                 } else {
-                    Assign_team_agent::where('agent_id', '=', $id)->delete();
-                    User_org::where('user_id', '=', $id)->delete();
+                    // Assign_team_agent::where('agent_id', '=', $id)->delete();
+                    // User_org::where('user_id', '=', $id)->delete();
                     $user = User::find($id);
-                    $user->delete();
+                    $users->is_delete=1;
+                    $users->active=0;
+                    $users->save();
 
                     return redirect('user')->with('success', Lang::get('lang.agent_delete_successfully'));
                 }
@@ -542,11 +616,10 @@ class UserController extends Controller
      *
      * @return type view
      */
-    public function show($id)
-    {
+    public function show($id) {
         try {
-            $users = User::where('id', '=', $id)->first();
-            if (count($users) > 0) {
+            $users = User::where('id','=', $id)->first();
+            if (count($users)>0) {
                 return view('themes.default1.agent.helpdesk.user.show', compact('users'));
             } else {
                 return redirect()->back()->with('fails', Lang::get('lang.user-not-found'));
@@ -564,9 +637,11 @@ class UserController extends Controller
      *
      * @return type Response
      */
-    public function edit($id, CountryCode $code)
-    {
+    public function edit($id, CountryCode $code) {
         try {
+
+
+            // dd('here');
             $settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
             $email_mandatory = CommonSettings::select('status')->where('option_name', '=', 'email_mandatory')->first();
 
@@ -575,9 +650,14 @@ class UserController extends Controller
             $users = $user->whereId($id)->first();
             $location = GeoIP::getLocation();
             $phonecode = $code->where('iso', '=', $location->iso_code)->first();
-            $org = Organization::lists('name', 'id')->toArray();
+            $orgs = Organization::all();
+            // dd($org);
+            $organization_id=User_org::where('user_id','=',$id)->lists('org_id')->first();
 
-            return view('themes.default1.agent.helpdesk.user.edit', compact('users', 'org', '$settings', '$email_mandatory'))->with('phonecode', $phonecode->phonecode);
+            // $org_name=Organization::where('id','=',$org_id)->lists('name')->first();
+            // dd($org_name);
+
+            return view('themes.default1.agent.helpdesk.user.edit', compact('users', 'orgs', '$settings', '$email_mandatory','organization_id'))->with('phonecode', $phonecode->phonecode);
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->getMessage());
         }
@@ -592,9 +672,8 @@ class UserController extends Controller
      *
      * @return type Response
      */
-    public function update($id, Sys_userUpdate $request)
-    {
-        //        dd($request);
+    public function update($id, Sys_userUpdate $request) {
+  
         $user = new User();
         /* select the field where id = $id(request Id) */
         $users = $user->whereId($id)->first();
@@ -614,9 +693,10 @@ class UserController extends Controller
             $users->mobile = ($request->input('mobile') == '') ? null : $request->input('mobile');
             $users->fill($request->except('mobile'));
             $users->save();
-            if ($request->input('org_id') != '') {
+            if ($request->input('org_id') != "") {
                 $orgid = $request->input('org_id');
-                $this->storeUserOrgRelation($users->id, $orgid);
+                
+                $this->storeUserOrgRelation($id, $orgid);                    
             }
             /* redirect to Index page with Success Message */
             return redirect('user')->with('success', Lang::get('lang.User-profile-Updated-Successfully'));
@@ -631,8 +711,7 @@ class UserController extends Controller
      *
      * @return type view
      */
-    public function getProfile()
-    {
+    public function getProfile() {
         $user = Auth::user();
         try {
             return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
@@ -646,8 +725,7 @@ class UserController extends Controller
      *
      * @return type view
      */
-    public function getProfileedit(CountryCode $code)
-    {
+    public function getProfileedit(CountryCode $code) {
         $user = Auth::user();
         $location = GeoIP::getLocation();
         $phonecode = $code->where('iso', '=', $location->iso_code)->first();
@@ -656,7 +734,7 @@ class UserController extends Controller
         try {
             return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'))
                             ->with(['phonecode' => $phonecode->phonecode,
-                                'verify'        => $status, ]);
+                                'verify' => $status]);
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->getMessage());
         }
@@ -670,8 +748,7 @@ class UserController extends Controller
      *
      * @return type Redirect
      */
-    public function postProfileedit(ProfileRequest $request)
-    {
+    public function postProfileedit(ProfileRequest $request) {
         try {
             // geet authenticated user details
             $user = Auth::user();
@@ -709,6 +786,7 @@ class UserController extends Controller
             } else {
                 return Redirect::route('profile')->with('fails', Lang::get('lang.Profile-Updated-sucessfully'));
             }
+
         } catch (Exception $e) {
             return Redirect::route('profile')->with('fails', $e->getMessage());
         }
@@ -734,7 +812,7 @@ class UserController extends Controller
 
                 return redirect('profile-edit')->with('success1', Lang::get('lang.password_updated_sucessfully'));
             } catch (Exception $e) {
-                return redirect('profile-edit')->with('fails1', $e->getMessage());
+                return redirect('profile-edit')->with('fails', $e->getMessage());
             }
         } else {
             return redirect('profile-edit')->with('fails1', Lang::get('lang.password_was_not_updated_incorrect_old_password'));
@@ -748,10 +826,11 @@ class UserController extends Controller
      *
      * @return type boolean
      */
-    public function UserAssignOrg($id)
-    {
+    public function UserAssignOrg($id) {
         $org_name = Input::get('org');
-        if ($org_name) {
+      
+
+if ($org_name) {
           $org = Organization::where('name', '=', $org_name)->lists('id')->first();
            if ($org) {
                $user_org = new User_org();
@@ -768,13 +847,6 @@ class UserController extends Controller
         }
        }
 
-    /**
-     * Assigning an user to an organization.
-     *
-     * @param type $id
-     *
-     * @return type boolean
-     */
      public function UsereditAssignOrg($id)
      {
        $org_name = Input::get('org');
@@ -796,8 +868,7 @@ class UserController extends Controller
         }
        }
 
-    public function orgAssignUser($id)
-    {
+    public function orgAssignUser($id) {
         $org = Input::get('org');
         $user_org = new User_org();
         $user_org->org_id = $id;
@@ -807,8 +878,7 @@ class UserController extends Controller
         return 1;
     }
 
-    public function removeUserOrg($id)
-    {
+    public function removeUserOrg($id) {
         $user_org = User_org::where('org_id', '=', $id)->first();
         $user_org->delete();
 
@@ -822,8 +892,7 @@ class UserController extends Controller
      *
      * @return type
      */
-    public function User_Create_Org($id)
-    {
+    public function User_Create_Org($id) {
         // checking if the entered value for website is available in database
         if (Input::get('website') != null) {
             // checking website
@@ -866,8 +935,7 @@ class UserController extends Controller
      *
      * @return string
      */
-    public function generateRandomString($length = 10)
-    {
+    public function generateRandomString($length = 10) {
         // list of supported characters
         $characters = '0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ';
         // character length checked
@@ -882,8 +950,7 @@ class UserController extends Controller
         return $randomString;
     }
 
-    public function storeUserOrgRelation($userid, $orgid)
-    {
+    public function storeUserOrgRelation($userid, $orgid) {
         $org_relations = new User_org();
         $org_relation = $org_relations->where('user_id', $userid)->first();
         if ($org_relation) {
@@ -895,8 +962,7 @@ class UserController extends Controller
         ]);
     }
 
-    public function getExportUser()
-    {
+    public function getExportUser() {
         try {
             return view('themes.default1.agent.helpdesk.user.export');
         } catch (Exception $ex) {
@@ -904,34 +970,30 @@ class UserController extends Controller
         }
     }
 
-    public function exportUser(Request $request)
-    {
+    public function exportUser(Request $request) {
         try {
             $date = $request->input('date');
             $date = str_replace(' ', '', $date);
             $date_array = explode(':', $date);
-            $first = $date_array[0].' 00:00:00';
-            $second = $date_array[1].' 23:59:59';
+            $first = $date_array[0] . " 00:00:00";
+            $second = $date_array[1] . " 23:59:59";
             $first_date = $this->convertDate($first);
             $second_date = $this->convertDate($second);
             $users = $this->getUsers($first_date, $second_date);
             $excel_controller = new \App\Http\Controllers\Common\ExcelController();
-            $filename = 'users'.$date;
+            $filename = "users" . $date;
             $excel_controller->export($filename, $users);
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function convertDate($date)
-    {
+    public function convertDate($date) {
         $converted_date = date('Y-m-d H:i:s', strtotime($date));
-
         return $converted_date;
     }
 
-    public function getUsers($first, $last)
-    {
+    public function getUsers($first, $last) {
         $user = new User();
         $users = $user->leftJoin('user_assign_organization', 'users.id', '=', 'user_assign_organization.user_id')
                 ->leftJoin('organization', 'user_assign_organization.org_id', '=', 'organization.id')
@@ -941,42 +1003,37 @@ class UserController extends Controller
                 ->select('users.user_name as Username', 'users.email as Email', 'users.first_name as Fisrtname', 'users.last_name as Lastname', 'organization.name as Organization')
                 ->get()
                 ->toArray();
-
         return $users;
     }
 
-    public function resendOTP(OtpVerifyRequest $request)
-    {
+    public function resendOTP(OtpVerifyRequest $request) {
         if (\Schema::hasTable('sms')) {
             $sms = DB::table('sms')->get();
             if (count($sms) > 0) {
                 \Event::fire(new \App\Events\LoginEvent($request));
-
                 return 1;
             }
         } else {
-            return 'Plugin has not been setup successfully.';
+            return "Plugin has not been setup successfully.";
         }
     }
 
-    public function verifyOTP()
-    {
+    public function verifyOTP() {
         // dd(Input::all());
         // $user = User::select('id', 'mobile', 'user_name')->where('email', '=', $request->input('email'))->first();
         $otp = Otp::select('otp', 'updated_at')->where('user_id', '=', Input::get('u_id'))
                 ->first();
         if ($otp != null) {
             $otp_length = strlen(Input::get('otp'));
-            if (($otp_length == 6 && !preg_match('/[a-z]/i', Input::get('otp')))) {
+            if (($otp_length == 6 && !preg_match("/[a-z]/i", Input::get('otp')))) {
                 $otp2 = Hash::make(Input::get('otp'));
-                $date1 = date_format($otp->updated_at, 'Y-m-d h:i:sa');
-                $date2 = date('Y-m-d h:i:sa');
+                $date1 = date_format($otp->updated_at, "Y-m-d h:i:sa");
+                $date2 = date("Y-m-d h:i:sa");
                 $time1 = new DateTime($date2);
                 $time2 = new DateTime($date1);
                 $interval = $time1->diff($time2);
                 if ($interval->i > 10 || $interval->h > 0) {
                     $message = Lang::get('lang.otp-expired');
-
                     return $message;
                 } else {
                     if (Hash::check(Input::get('otp'), $otp->otp)) {
@@ -988,34 +1045,26 @@ class UserController extends Controller
                         return 1;
                     } else {
                         $message = Lang::get('lang.otp-not-matched');
-
                         return $message;
                     }
                 }
             } else {
                 $message = Lang::get('lang.otp-invalid');
-
                 return $message;
             }
         } else {
             $message = Lang::get('lang.otp-not-matched');
-
             return $message;
         }
     }
 
     /**
-     * @category function to get user details and show in select field
-     *
-     * @param null
-     *
-     * @return data
      */
     public function getAgentDetails()
     {
         $users = User::where('role', '<>', 'user')->where('active', '=', 1)->get();
         foreach ($users as $user) {
-            echo "<option value='user_$user->id'>".$user->full_name.'</option>';
+             echo "<option value='user_$user->id'>".$user->name().'</option>';
         }
     }
 }

app/Http/Controllers/Agent/kb/ArticleController.php

@@ -65,7 +65,7 @@ class ArticleController extends Controller
         $article = new Article();
         $articles = $article
                 ->select('id', 'name', 'description', 'publish_time', 'slug')
-                ->orderBy('publish_time', 'desc')
+                ->orderBy('publish_time','desc')
                 ->get();
         // returns chumper datatable
         return Datatable::Collection($articles)

app/Http/Controllers/Agent/kb/CategoryController.php

@@ -77,7 +77,6 @@ class CategoryController extends Controller
                         /* add column name */
                         ->addColumn('name', function ($model) {
                             $string = strip_tags($model->name);
-
                             return str_limit($string, 20);
                         })
                         /* add column Created */
@@ -121,7 +120,7 @@ class CategoryController extends Controller
     public function create(Category $category)
     {
         /* Get the all attributes in the category model */
-        $category = $category->lists('name', 'id')->toArray();
+        $category = $category->lists('name','id')->toArray();
         /* get the view page to create new category with all attributes
           of category model */
         try {
@@ -148,7 +147,6 @@ class CategoryController extends Controller
         // send success message to index page
         try {
             $category->fill($request->input())->save();
-
             return Redirect::back()->with('success', Lang::get('lang.category_inserted_successfully'));
         } catch (Exception $e) {
             return Redirect::back()->with('fails', Lang::get('lang.category_not_inserted').'<li>'.$e->getMessage().'</li>');
@@ -167,9 +165,9 @@ class CategoryController extends Controller
     {
         /* get the atributes of the category model whose id == $id */
         $category = Category::whereId($id)->first();
-        $categories = Category::lists('name', 'id')->toArray();
+        $categories = Category::lists('name','id')->toArray();
         /* get the Edit page the selected category via id */
-        return view('themes.default1.agent.kb.category.edit', compact('category', 'categories'));
+        return view('themes.default1.agent.kb.category.edit', compact('category','categories'));
     }
 
     /**
@@ -193,7 +191,6 @@ class CategoryController extends Controller
         try {
             $category->slug = $slug;
             $category->fill($request->input())->save();
-
             return redirect('category')->with('success', Lang::get('lang.category_updated_successfully'));
         } catch (Exception $e) {
             //redirect to index with fails message

app/Http/Controllers/Agent/kb/SettingsController.php

@@ -144,13 +144,11 @@ class SettingsController extends Controller
                             $name = "<p>$model->name</p><br>";
                             $email = "<p>$model->email</p><br>";
                             $website = "<p>$model->website</p><br>";
-
                             return $name.$email.$website;
                         })
                         
                         ->addColumn('comment', function ($model) {
                             $created =  TicketController::usertimezone(date($model->created_at));
-
                             return $model->comment."<p>$created</p>";
                         })
                         ->addColumn('status', function ($model) {

app/Http/Controllers/Api/v1/ApiController.php

@@ -2,10 +2,9 @@
 
 namespace App\Http\Controllers\Api\v1;
 
-use App\Http\Controllers\Agent\helpdesk\TicketController as CoreTicketController;
 use App\Http\Controllers\Controller;
-//use Illuminate\Support\Facades\Request as Value;
 use App\Http\Requests\helpdesk\TicketRequest;
+//use Illuminate\Support\Facades\Request as Value;
 use App\Model\helpdesk\Agent\Department;
 use App\Model\helpdesk\Agent\Teams;
 use App\Model\helpdesk\Manage\Help_topic;
@@ -21,6 +20,7 @@ use Exception;
 use Illuminate\Http\Request;
 use Illuminate\Pagination\LengthAwarePaginator;
 use Illuminate\Support\Collection;
+use App\Http\Controllers\Agent\helpdesk\TicketController as CoreTicketController;
 
 /**
  * -----------------------------------------------------------------------------
@@ -34,8 +34,8 @@ use Illuminate\Support\Collection;
  *
  * @version v1
  */
-class ApiController extends Controller
-{
+class ApiController extends Controller {
+
     public $user;
     public $request;
     public $ticket;
@@ -55,8 +55,7 @@ class ApiController extends Controller
     /**
      * @param Request $request
      */
-    public function __construct(Request $request)
-    {
+    public function __construct(Request $request) {
         $this->request = $request;
 
         $this->middleware('jwt.auth');
@@ -65,7 +64,9 @@ class ApiController extends Controller
             $user = \JWTAuth::parseToken()->authenticate();
             $this->user = $user;
         } catch (\Tymon\JWTAuth\Exceptions\TokenExpiredException $e) {
+            
         } catch (\Tymon\JWTAuth\Exceptions\JWTException $e) {
+            
         }
 
         $ticket = new TicketController();
@@ -120,8 +121,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function createTicket(\App\Http\Requests\helpdesk\CreateTicketRequest $request, \App\Model\helpdesk\Utility\CountryCode $code)
-    {
+    public function createTicket(\App\Http\Requests\helpdesk\CreateTicketRequest $request, \App\Model\helpdesk\Utility\CountryCode $code) {
         try {
             $user_id = $this->request->input('user_id');
 
@@ -148,7 +148,7 @@ class ApiController extends Controller
             $PhpMailController = new \App\Http\Controllers\Common\PhpMailController();
             $NotificationController = new \App\Http\Controllers\Common\NotificationController();
             $core = new CoreTicketController($PhpMailController, $NotificationController);
-            $response = $core->post_newticket($request, $code, true);
+            $response = $core->post_newticket($request, $code,true);
             //$response = $this->ticket->createTicket($user_id, $subject, $body, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $form_data, $attach);
             //return $response;
             /*
@@ -179,8 +179,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function ticketReply()
-    {
+    public function ticketReply() {
         //dd($this->request->all());
         try {
             $v = \Validator::make($this->request->all(), [
@@ -194,7 +193,9 @@ class ApiController extends Controller
             }
             $attach = $this->request->input('attachments');
             $result = $this->ticket->reply($this->thread, $this->request, $this->attach, $attach);
-
+            $result = $result->join('users','ticket_thread.user_id','=','users.id')
+                    ->select('ticket_thread.*','users.first_name as first_name')
+                    ->first();
             return response()->json(compact('result'));
         } catch (\Exception $e) {
             $error = $e->getMessage();
@@ -214,8 +215,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function editTicket()
-    {
+    public function editTicket() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'ticket_id' => 'required|exists:tickets,id',
@@ -252,8 +252,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function deleteTicket()
-    {
+    public function deleteTicket() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'ticket_id' => 'required|exists:tickets,id',
@@ -286,8 +285,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function openedTickets()
-    {
+    public function openedTickets() {
         try {
             //            $result = $this->model->where('status', '=', 1)->where('isanswered', '=', 0)->where('assigned_to', '=', null)->orderBy('id', 'DESC')->get();
 //            return response()->json(compact('result'));
@@ -331,8 +329,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function unassignedTickets()
-    {
+    public function unassignedTickets() {
         try {
             //dd('sdhjbc');
 //            $result = $this->model->where('assigned_to', '=', null)->where('status', '1')->orderBy('id', 'DESC')->get();
@@ -352,7 +349,7 @@ class ApiController extends Controller
                         ->whereNotNull('title');
                     })
                     ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
-                    ->where(function ($query) use ($user) {
+                    ->where(function($query) use($user) {
                         if ($user->role != 'admin') {
                             $query->where('tickets.dept_id', '=', $user->primary_dpt);
                         }
@@ -382,8 +379,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function closeTickets()
-    {
+    public function closeTickets() {
         try {
             //            $result = $this->model->where('status', '>', 1)->where('status', '<', 4)->orderBy('id', 'DESC')->get();
 //            return response()->json(compact('result'));
@@ -402,7 +398,7 @@ class ApiController extends Controller
                         ->whereNotNull('title');
                     })
                     ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
-                    ->where(function ($query) use ($user) {
+                    ->where(function($query) use($user) {
                         if ($user->role != 'admin') {
                             $query->where('tickets.dept_id', '=', $user->primary_dpt);
                         }
@@ -432,8 +428,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getAgents()
-    {
+    public function getAgents() {
         try {
             $result = $this->faveoUser->where('role', 'agent')->orWhere('role', 'admin')->where('active', 1)->get();
 
@@ -456,8 +451,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getTeams()
-    {
+    public function getTeams() {
         try {
             $result = $this->team->get();
 
@@ -480,8 +474,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function assignTicket()
-    {
+    public function assignTicket() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'ticket_id' => 'required',
@@ -519,8 +512,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getCustomers()
-    {
+    public function getCustomers() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'search' => 'required',
@@ -531,7 +523,7 @@ class ApiController extends Controller
                 return response()->json(compact('error'));
             }
             $search = $this->request->input('search');
-            $result = $this->faveoUser->where('first_name', 'like', '%'.$search.'%')->orWhere('last_name', 'like', '%'.$search.'%')->orWhere('user_name', 'like', '%'.$search.'%')->orWhere('email', 'like', '%'.$search.'%')->get();
+            $result = $this->faveoUser->where('first_name', 'like', '%' . $search . '%')->orWhere('last_name', 'like', '%' . $search . '%')->orWhere('user_name', 'like', '%' . $search . '%')->orWhere('email', 'like', '%' . $search . '%')->get();
 
             return response()->json(compact('result'))
                             ->header('X-Header-One', 'Header Value');
@@ -554,8 +546,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getCustomersWith()
-    {
+    public function getCustomersWith() {
         try {
             $users = $this->user
                     ->leftJoin('user_assign_organization', 'user_assign_organization.user_id', '=', 'users.id')
@@ -586,8 +577,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getCustomer()
-    {
+    public function getCustomer() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'user_id' => 'required',
@@ -619,8 +609,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function searchTicket()
-    {
+    public function searchTicket() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'search' => 'required',
@@ -631,7 +620,7 @@ class ApiController extends Controller
                 return response()->json(compact('error'));
             }
             $search = $this->request->input('search');
-            $result = $this->thread->select('ticket_id')->where('title', 'like', '%'.$search.'%')->orWhere('body', 'like', '%'.$search.'%')->get();
+            $result = $this->thread->select('ticket_id')->where('title', 'like', '%' . $search . '%')->orWhere('body', 'like', '%' . $search . '%')->get();
 
             return response()->json(compact('result'));
         } catch (Exception $e) {
@@ -652,8 +641,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function ticketThreads()
-    {
+    public function ticketThreads() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'id' => 'required',
@@ -690,8 +678,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function checkUrl()
-    {
+    public function checkUrl() {
         //dd($this->request);
         try {
             $v = \Validator::make($this->request->all(), [
@@ -708,7 +695,7 @@ class ApiController extends Controller
                 $url = str_finish($url, '/');
             }
 
-            $url = $url.'/api/v1/helpdesk/check-url?api_key='.$this->request->input('api_key').'&token='.\Config::get('app.token');
+            $url = $url . '/api/v1/helpdesk/check-url?api_key=' . $this->request->input('api_key') . '&token=' . \Config::get('app.token');
             $result = $this->CallGetApi($url);
             //dd($result);
             return response()->json(compact('result'));
@@ -728,8 +715,7 @@ class ApiController extends Controller
      *
      * @return string
      */
-    public function urlResult()
-    {
+    public function urlResult() {
         return 'success';
     }
 
@@ -740,8 +726,7 @@ class ApiController extends Controller
      *
      * @return type int|string|json
      */
-    public function callGetApi($url)
-    {
+    public function callGetApi($url) {
         $curl = curl_init($url);
         curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
         curl_setopt($curl, CURLOPT_URL, $url);
@@ -750,7 +735,7 @@ class ApiController extends Controller
         $response = curl_exec($curl);
 
         if (curl_errno($curl)) {
-            echo 'error:'.curl_error($curl);
+            echo 'error:' . curl_error($curl);
         }
 
         return $response;
@@ -765,8 +750,7 @@ class ApiController extends Controller
      *
      * @return type int|string|json
      */
-    public function callPostApi($url, $data)
-    {
+    public function callPostApi($url, $data) {
         $curl = curl_init($url);
         curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
         curl_setopt($curl, CURLOPT_URL, $url);
@@ -776,7 +760,7 @@ class ApiController extends Controller
         $response = curl_exec($curl);
 
         if (curl_errno($curl)) {
-            echo 'error:'.curl_error($curl);
+            echo 'error:' . curl_error($curl);
         }
 
         return $response;
@@ -788,8 +772,7 @@ class ApiController extends Controller
      *
      * @return type | json
      */
-    public function generateApiKey()
-    {
+    public function generateApiKey() {
         try {
             $set = $this->setting->where('id', '1')->first();
             //dd($set);
@@ -823,8 +806,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getHelpTopic()
-    {
+    public function getHelpTopic() {
         try {
             $result = $this->helptopic->get();
 
@@ -847,8 +829,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getSlaPlan()
-    {
+    public function getSlaPlan() {
         try {
             $result = $this->slaPlan->get();
 
@@ -871,8 +852,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getPriority()
-    {
+    public function getPriority() {
         try {
             $result = $this->priority->get();
 
@@ -895,8 +875,7 @@ class ApiController extends Controller
      *
      * @return json
      */
-    public function getDepartment()
-    {
+    public function getDepartment() {
         try {
             $result = $this->department->get();
 
@@ -919,8 +898,7 @@ class ApiController extends Controller
      *
      * @return type json
      */
-    public function getTickets()
-    {
+    public function getTickets() {
         try {
             $tickets = $this->model->orderBy('created_at', 'desc')->paginate(10);
             $tickets->toJson();
@@ -944,8 +922,7 @@ class ApiController extends Controller
      *
      * @return type json
      */
-    public function inbox()
-    {
+    public function inbox() {
         try {
             $user = \JWTAuth::parseToken()->authenticate();
             $inbox = $this->user->join('tickets', function ($join) {
@@ -962,7 +939,7 @@ class ApiController extends Controller
                         ->whereNotNull('ticket_thread.title');
                     })
                     ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'ticket_thread.title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name', 'department.id as department_id', 'users.primary_dpt as user_dpt')
-                    ->where(function ($query) use ($user) {
+                    ->where(function($query) use($user) {
                         if ($user->role != 'admin') {
                             $query->where('tickets.dept_id', '=', $user->primary_dpt);
                         }
@@ -972,7 +949,6 @@ class ApiController extends Controller
                     ->distinct()
                     ->paginate(10)
                     ->toJson();
-
             return $inbox;
         } catch (\Exception $ex) {
             $error = $ex->getMessage();
@@ -992,8 +968,7 @@ class ApiController extends Controller
      *
      * @return type json
      */
-    public function internalNote()
-    {
+    public function internalNote() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'userid' => 'required|exists:users,id',
@@ -1025,8 +1000,7 @@ class ApiController extends Controller
         }
     }
 
-    public function getTrash()
-    {
+    public function getTrash() {
         try {
             $user = \JWTAuth::parseToken()->authenticate();
             $trash = $this->user->join('tickets', function ($join) {
@@ -1043,7 +1017,7 @@ class ApiController extends Controller
                         ->whereNotNull('title');
                     })
                     ->select(\DB::raw('max(ticket_thread.updated_at) as updated_at'), 'user_name', 'first_name', 'last_name', 'email', 'profile_pic', 'ticket_number', 'tickets.id', 'title', 'tickets.created_at', 'department.name as department_name', 'ticket_priority.priority as priotity_name', 'sla_plan.name as sla_plan_name', 'help_topic.topic as help_topic_name', 'ticket_status.name as ticket_status_name')
-                    ->where(function ($query) use ($user) {
+                    ->where(function($query) use($user) {
                         if ($user->role != 'admin') {
                             $query->where('tickets.dept_id', '=', $user->primary_dpt);
                         }
@@ -1068,8 +1042,7 @@ class ApiController extends Controller
         }
     }
 
-    public function getMyTicketsAgent()
-    {
+    public function getMyTicketsAgent() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'user_id' => 'required|exists:users,id',
@@ -1127,8 +1100,7 @@ class ApiController extends Controller
         }
     }
 
-    public function getMyTicketsUser()
-    {
+    public function getMyTicketsUser() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'user_id' => 'required|exists:users,id',
@@ -1179,8 +1151,7 @@ class ApiController extends Controller
         }
     }
 
-    public function getTicketById()
-    {
+    public function getTicketById() {
         try {
             $v = \Validator::make($this->request->all(), [
                         'id' => 'required|exists:tickets,id',
@@ -1192,7 +1163,7 @@ class ApiController extends Controller
             }
             $id = $this->request->input('id');
             if (!$this->model->where('id', $id)->first()) {
-                $error = 'There is no Ticket as ticket id: '.$id;
+                $error = 'There is no Ticket as ticket id: ' . $id;
 
                 return response()->json(compact('error'));
             }
@@ -1200,10 +1171,45 @@ class ApiController extends Controller
                 $join->on('users.id', '=', 'tickets.user_id')
                         ->where('tickets.id', '=', $id);
             });
-            $response = $this->differenciateHelpTopic($query);
+            
+            
+            $response = $this->differenciateHelpTopic($query)
+            ->leftJoin('department','tickets.dept_id','=',"department.id")
+            ->leftJoin('ticket_priority','tickets.priority_id','=','ticket_priority.priority_id')
+            ->leftJoin('ticket_status','tickets.status','=','ticket_status.id')
+            ->leftJoin('sla_plan','tickets.sla','=','sla_plan.id')
+            ->leftJoin('ticket_source','tickets.source','=','ticket_source.id');
             //$select = 'users.email','users.user_name','users.first_name','users.last_name','tickets.id','ticket_number','num_sequence','user_id','priority_id','sla','max_open_ticket','captcha','status','lock_by','lock_at','source','isoverdue','reopened','isanswered','is_deleted', 'closed','is_transfer','transfer_at','reopened_at','duedate','closed_at','last_message_at';
 
-            $result = $response->addSelect('users.email', 'users.user_name', 'users.first_name', 'users.last_name', 'tickets.id', 'ticket_number', 'user_id', 'priority_id', 'sla', 'status', 'lock_by', 'lock_at', 'source', 'isoverdue', 'reopened', 'isanswered', 'is_deleted', 'closed', 'reopened_at', 'duedate', 'closed_at', 'tickets.created_at', 'tickets.updated_at')->first();
+            $result = $response->addSelect(
+                    'users.email', 
+                    'users.user_name', 
+                    'users.first_name', 
+                    'users.last_name', 
+                    'tickets.id', 
+                    'ticket_number', 
+                    'user_id', 
+                    'ticket_priority.priority_id',
+                    'ticket_priority.priority as priority_name',
+                    'department.name as dept_name',
+                    'ticket_status.name as status_name',
+                    'sla_plan.name as sla_name',
+                    'ticket_source.name as source_name',
+                    'sla_plan.id as sla', 
+                    'ticket_status.id as status', 
+                    'lock_by', 
+                    'lock_at', 
+                    'ticket_source.id as source', 
+                    'isoverdue', 
+                    'reopened', 
+                    'isanswered', 
+                    'is_deleted', 
+                    'closed', 
+                    'reopened_at', 
+                    'duedate', 
+                    'closed_at', 
+                    'tickets.created_at', 
+                    'tickets.updated_at')->first();
 
             return response()->json(compact('result'));
         } catch (\Exception $e) {
@@ -1219,8 +1225,7 @@ class ApiController extends Controller
         }
     }
 
-    public function createPagination($array, $perPage)
-    {
+    public function createPagination($array, $perPage) {
         try {
             //Get current page form url e.g. &page=6
             $currentPage = LengthAwarePaginator::resolveCurrentPage();
@@ -1248,8 +1253,7 @@ class ApiController extends Controller
         }
     }
 
-    public function collaboratorSearch()
-    {
+    public function collaboratorSearch() {
         $this->validate($this->request, ['term' => 'required']);
         try {
             $emails = $this->ticket->autosearch();
@@ -1259,7 +1263,7 @@ class ApiController extends Controller
                 foreach ($emails as $key => $email) {
                     $user_model = $user->where('email', $email)->first();
                     //return $user_model;
-                    $users[$key]['name'] = $user_model->first_name.' '.$user_model->last_name;
+                    $users[$key]['name'] = $user_model->first_name . ' ' . $user_model->last_name;
                     $users[$key]['email'] = $email;
                     $users[$key]['avatar'] = $this->avatarUrl($email);
                 }
@@ -1276,13 +1280,12 @@ class ApiController extends Controller
         }
     }
 
-    public function avatarUrl($email)
-    {
+    public function avatarUrl($email) {
         try {
             $user = new User();
             $user = $user->where('email', $email)->first();
             if ($user->profile_pic) {
-                $url = url('uploads/profilepic/'.$user->profile_pic);
+                $url = url('uploads/profilepic/' . $user->profile_pic);
             } else {
                 $url = \Gravatar::src($email);
             }
@@ -1294,8 +1297,7 @@ class ApiController extends Controller
         }
     }
 
-    public function addCollaboratorForTicket()
-    {
+    public function addCollaboratorForTicket() {
         try {
             $v = \Validator::make(\Input::get(), [
                         'email' => 'required|email|unique:users',
@@ -1325,8 +1327,7 @@ class ApiController extends Controller
         }
     }
 
-    public function getCollaboratorForTicket()
-    {
+    public function getCollaboratorForTicket() {
         try {
             $v = \Validator::make(\Input::get(), [
                         'ticket_id' => 'required',
@@ -1355,8 +1356,7 @@ class ApiController extends Controller
         }
     }
 
-    public function deleteCollaborator()
-    {
+    public function deleteCollaborator() {
         try {
             $v = \Validator::make(\Input::get(), [
                         'ticketid' => 'required',
@@ -1380,8 +1380,7 @@ class ApiController extends Controller
         }
     }
 
-    public function dependency()
-    {
+    public function dependency() {
         try {
             $department = $this->department->select('name', 'id')->get()->toArray();
             $sla = $this->slaPlan->select('name', 'id')->get()->toArray();
@@ -1392,7 +1391,7 @@ class ApiController extends Controller
             $status = \DB::table('ticket_status')->select('name', 'id')->get();
             $source = \DB::table('ticket_source')->select('name', 'id')->get();
             $result = ['departments' => $department, 'sla' => $sla, 'staffs' => $staff, 'teams' => $team,
-                'priorities'         => $priority, 'helptopics' => $helptopic, 'status' => $status, 'sources' => $source, ];
+                'priorities' => $priority, 'helptopics' => $helptopic, 'status' => $status, 'sources' => $source,];
 
             return response()->json(compact('result'));
         } catch (\Exception $e) {
@@ -1404,8 +1403,7 @@ class ApiController extends Controller
         }
     }
 
-    public function differenciateHelpTopic($query)
-    {
+    public function differenciateHelpTopic($query) {
         $ticket = $query->first();
         $check = 'department';
         if ($ticket) {
@@ -1419,16 +1417,16 @@ class ApiController extends Controller
                 return $query->select('tickets.dept_id');
             }
         }
+        return $query;
     }
 
-    public function getSystem($check, $query)
-    {
+    public function getSystem($check, $query) {
         switch ($check) {
             case 'department':
                 return $query->select('tickets.dept_id');
             case 'helpTopic':
                 return $query->select('tickets.help_topic_id');
-            default:
+            default :
                 return $query->select('tickets.dept_id');
         }
     }
@@ -1440,8 +1438,7 @@ class ApiController extends Controller
      *
      * @return type json
      */
-    public function register(Request $request)
-    {
+    public function register(Request $request) {
         try {
             $v = \Validator::make($request->all(), [
                         'email' => 'required|email|unique:users',
@@ -1458,7 +1455,7 @@ class ApiController extends Controller
             $password = \Hash::make($request->input('password'));
             $role = $request->input('role');
             if ($auth->role == 'agent') {
-                $role = 'user';
+                $role = "user";
             }
             $user = new User();
             $user->password = $password;
@@ -1466,7 +1463,6 @@ class ApiController extends Controller
             $user->email = $email;
             $user->role = $role;
             $user->save();
-
             return response()->json(compact('user'));
         } catch (\Exception $e) {
             $error = $e->getMessage();
@@ -1474,4 +1470,5 @@ class ApiController extends Controller
             return response()->json(compact('error'));
         }
     }
+
 }

app/Http/Controllers/Api/v1/TestController.php

@@ -1,491 +0,0 @@
-<?php
-
-namespace App\Http\Controllers\Api\v1;
-
-use App\Http\Controllers\Controller;
-use Illuminate\Http\Request;
-
-class TestController extends Controller
-{
-    public $server;
-
-    public function __construct()
-    {
-        $server = new Request();
-        $url = $_SERVER['REQUEST_URI'];
-        $server = parse_url($url);
-        $server['path'] = dirname($server['path']);
-        $server = parse_url($server['path']);
-        $server['path'] = dirname($server['path']);
-        $this->server = 'http://'.$_SERVER['HTTP_HOST'].$server['path'].'/';
-    }
-
-    public static function callGetApi($url)
-    {
-        //dd($url);
-        $curl = curl_init($url);
-        curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
-        curl_setopt($curl, CURLOPT_URL, $url);
-        curl_setopt($curl, CURLOPT_HEADER, 0);
-        curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
-        $response = curl_exec($curl);
-
-        if (curl_errno($curl)) {
-            echo 'error:'.curl_error($curl);
-        }
-
-        return $response;
-        curl_close($curl);
-    }
-
-    public static function callPostApi($url, $data)
-    {
-        //dd($url);
-        $curl = curl_init($url);
-        curl_setopt($curl, CURLOPT_SSL_VERIFYPEER, false);
-        curl_setopt($curl, CURLOPT_URL, $url);
-        curl_setopt($curl, CURLOPT_HEADER, 0);
-        curl_setopt($curl, CURLOPT_RETURNTRANSFER, true);
-        curl_setopt($curl, CURLOPT_POSTFIELDS, $data);
-        $response = curl_exec($curl);
-
-        if (curl_errno($curl)) {
-            echo 'error:'.curl_error($curl);
-        }
-
-        return $response;
-        curl_close($curl);
-    }
-
-    public function ticketReply()
-    {
-
-        //$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png');
-
-        $data = [
-
-            'ticket_ID'     => '1',
-            'reply_content' => 'reply for the ticket id',
-            'api_key'       => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-//            'attachments' => [
-//                [
-//                    'name' => 'ladybird',
-//                    'size' => '26398',
-//                    'type' => 'png',
-//                    'file' => $file,
-//                ],
-//                [
-//                    'name' => 'ladybird',
-//                    'size' => '26398',
-//                    'type' => 'png',
-//                    'file' => $file,
-//                ]
-//            ],
-        ];
-        $data = http_build_query($data, '', '&');
-
-        $url = $this->server.'helpdesk/reply?token='.\Config::get('app.token');
-
-        $_this = new self();
-        $respose = $_this->callPostApi($url, $data);
-
-        return $respose;
-    }
-
-    public function createTicket()
-    {
-
-        //$file = file_get_contents(base_path() . '/../lb-faveo/Img/Ladybird.png');
-
-        $data = [
-            'user_id'   => 1,
-            'subject'   => 'Api create via faveo api',
-            'body'      => 'Test me when call api',
-            'helptopic' => '1',
-            'sla'       => '1',
-            'priority'  => '1',
-            'headers'   => [0 => 'vijaycodename47@gmail.com'],
-            'dept'      => '1',
-            'api_key'   => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-                /* if attachment */
-//            'attachments' => [
-//                [
-//                    'name' => 'ladybird',
-//                    'size' => '26398',
-//                    'type' => 'png',
-//                    'file' => $file,
-//                ],
-//                [
-//                    'name' => 'ladybird',
-//                    'size' => '26398',
-//                    'type' => 'png',
-//                    'file' => $file,
-//                ]
-//            ],
-        ];
-        $data = http_build_query($data, '', '&');
-
-        $url = $this->server.'helpdesk/create?token='.\Config::get('app.token');
-
-        $_this = new self();
-        $respose = $_this->callPostApi($url, $data);
-
-        return $respose;
-    }
-
-    public function generateToken()
-    {
-        $data = [
-            //'email'=>'vijaycodename47@gmail.com',
-            'username' => 'vijay',
-            'password' => 'manjapra',
-            'api_key'  => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-
-        $data = http_build_query($data, '', '&');
-
-        $url = $this->server.'authenticate';
-        //dd($url);
-        $_this = new self();
-        $respose = $_this->callPostApi($url, $data);
-
-        return $respose;
-    }
-
-    public function createUser()
-    {
-        $data = [
-            'email'    => 'vijaycodename@gmail.com',
-            'password' => 'manjapra',
-            'api_key'  => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-
-        $data = http_build_query($data, '', '&');
-        $url = $this->server.'register';
-        $_this = new self();
-        $respose = $_this->callPostApi($url, $data);
-
-        return $respose;
-    }
-
-    public function getAuthUser()
-    {
-        $url = $this->server.'authenticate/user?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function editTicket()
-    {
-        $data = [
-            'ticket_id'       => '13',
-            'subject'         => 'Api editing ticket via faveo api',
-            'sla_plan'        => '2',
-            'help_topic'      => '2',
-            'ticket_source'   => '2',
-            'api_key'         => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-            'ticket_priority' => '2',
-        ];
-
-        $data = http_build_query($data, '', '&');
-        $url = $this->server.'helpdesk/edit?token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callPostApi($url, $data);
-
-        return $respose;
-    }
-
-    public function deleteTicket()
-    {
-        $data = [
-            'ticket_id' => [11],
-            'api_key'   => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-
-        $data = http_build_query($data, '', '&');
-        $url = $this->server.'helpdesk/delete?token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callPostApi($url, $data);
-
-        return $respose;
-    }
-
-    public function openedTickets()
-    {
-        $url = $this->server.'helpdesk/open?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function unassignedTickets()
-    {
-        //dd('dsdf');
-        $url = $this->server.'helpdesk/unassigned?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-        //dd($respose);
-        return $respose;
-    }
-
-    public function closeTickets()
-    {
-        $url = $this->server.'helpdesk/closed?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getAgents()
-    {
-        $url = $this->server.'helpdesk/agents?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getTeams()
-    {
-        $url = $this->server.'helpdesk/teams?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function assignTicket()
-    {
-        $data = [
-            'ticket_id' => 1,
-            'user'      => 'vijay.sebastian@ladybirdweb.com',
-            'api_key'   => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-        $data = http_build_query($data, '', '&');
-        $url = $this->server.'helpdesk/assign?token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callPostApi($url, $data);
-
-        return $respose;
-    }
-
-    public function getCustomers()
-    {
-        $search = [
-            'search'  => 'vij',
-            'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-        $data = http_build_query($search, '', '&');
-        $url = $this->server.'helpdesk/customers?token='.\Config::get('app.token');
-        $url = $url.'&'.$data;
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getCustomer()
-    {
-        $search = [
-            'user_id' => '1',
-            'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-        $data = http_build_query($search, '', '&');
-        $url = $this->server.'helpdesk/customer?token='.\Config::get('app.token');
-        $url = $url.'&'.$data;
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getSearch()
-    {
-        $search = [
-            'search'  => 'api',
-            'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-        $data = http_build_query($search, '', '&');
-        $url = $this->server.'helpdesk/ticket-search?token='.\Config::get('app.token');
-        $url = $url.'&'.$data;
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function ticketThreads()
-    {
-        $search = [
-            'id'      => '1',
-            'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-        $data = http_build_query($search, '', '&');
-        $url = $this->server.'helpdesk/ticket-thread?token='.\Config::get('app.token');
-        $url = $url.'&'.$data;
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function url()
-    {
-        $search = [
-            'url'     => 'http://localhost/faveo-helpdesk-github/public/',
-            'api_key' => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-        $data = http_build_query($search, '', '&');
-        $url = $this->server.'helpdesk/url?token='.\Config::get('app.token');
-        $url = $url.'&'.$data;
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function generateApiKey()
-    {
-        $url = $this->server.'helpdesk/api_key?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getHelpTopic()
-    {
-        $url = $this->server.'helpdesk/help-topic?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getSlaPlan()
-    {
-        $url = $this->server.'helpdesk/sla-plan?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getPriority()
-    {
-        $url = $this->server.'helpdesk/priority?api_key=clYbe1g7BYVEJznBdvCEBR0xDCLDqKgg&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getDepartment()
-    {
-        $url = $this->server.'helpdesk/department?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function getTickets()
-    {
-        $url = $this->server.'helpdesk/tickets?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function inbox()
-    {
-        $url = $this->server.'helpdesk/inbox?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function internalNote()
-    {
-        $data = [
-            'ticketid' => '1',
-            'userid'   => 1,
-            'body'     => 'Testing the api internal note',
-            'api_key'  => '9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN',
-        ];
-        $data = http_build_query($data, '', '&');
-        $url = $this->server.'helpdesk/internal-note?token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callPostApi($url, $data);
-
-        return $respose;
-    }
-
-    public function trash()
-    {
-        $url = $this->server.'helpdesk/trash?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-        $_this = new self();
-        $respose = $_this->callGetApi($url);
-
-        return $respose;
-    }
-
-    public function myTickets()
-    {
-        try {
-            $url = $this->server.'helpdesk/my-tickets?user_id=1&api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-            $_this = new self();
-            $respose = $_this->callGetApi($url);
-
-            return $respose;
-        } catch (\Exception $e) {
-            $error = $e->getMessage();
-            $line = $e->getLine();
-            $file = $e->getFile();
-
-            return response()->json(compact('error', 'file', 'line'));
-        }
-    }
-
-    public function getTicketById()
-    {
-        try {
-            $url = $this->server.'helpdesk/my-tickets?id=1&api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-            $_this = new self();
-            $respose = $_this->callGetApi($url);
-
-            return $respose;
-        } catch (\Exception $e) {
-            $error = $e->getMessage();
-            $line = $e->getLine();
-            $file = $e->getFile();
-
-            return response()->json(compact('error', 'file', 'line'));
-        }
-    }
-
-    public function getCustomersWith()
-    {
-        try {
-            //dd($this->server);
-            $url = $this->server.'helpdesk/customers-custom?api_key=9p41T2XFZ34YRZJUNQAdmM7iV0Rr1CjN&token='.\Config::get('app.token');
-            $_this = new self();
-            $respose = $_this->callGetApi($url);
-            dd($respose);
-
-            return $respose;
-        } catch (\Exception $e) {
-            $error = $e->getMessage();
-            $line = $e->getLine();
-            $file = $e->getFile();
-
-            return response()->json(compact('error', 'file', 'line'));
-        }
-    }
-}

app/Http/Controllers/Api/v1/TokenAuthController.php

@@ -50,7 +50,7 @@ class TokenAuthController extends Controller
 //$credentials = $request->only('email', 'password');
 
         try {
-            if (!$token = JWTAuth::attempt([$field => $usernameinput, 'password' => $password, 'active' => 1])) {
+            if (!$token = JWTAuth::attempt([$field => $usernameinput, 'password' => $password,'active'=>1])) {
                 return response()->json(['error' => 'invalid_credentials', 'status_code' => 401]);
             }
         } catch (JWTException $e) {

app/Http/Controllers/Auth/AuthController.php

@@ -3,29 +3,31 @@
 namespace App\Http\Controllers\Auth;
 
 // controllers
-use App\Http\Controllers\Admin\helpdesk\SocialMedia\SocialMediaController;
 use App\Http\Controllers\Common\PhpMailController;
-// requests
+use App\Http\Controllers\Common\SettingsController;
 use App\Http\Controllers\Controller;
+// requests
 use App\Http\Requests\helpdesk\LoginRequest;
-use App\Http\Requests\helpdesk\OtpVerifyRequest;
 use App\Http\Requests\helpdesk\RegisterRequest;
-use App\Model\helpdesk\Settings\CommonSettings;
-use App\Model\helpdesk\Settings\Plugin;
+use App\Http\Requests\helpdesk\OtpVerifyRequest;
 use App\Model\helpdesk\Settings\Security;
+use App\Model\helpdesk\Settings\CommonSettings;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
-// classes
 use App\Model\helpdesk\Ticket\Tickets;
-use App\Model\helpdesk\Utility\Otp;
+use App\Model\helpdesk\Settings\Plugin;
+
+// classes
 use App\User;
+use App\Model\helpdesk\Utility\Otp;
 use Auth;
-use DateTime;
 use DB;
 use Hash;
 use Illuminate\Foundation\Auth\AuthenticatesAndRegistersUsers;
-use Input;
 use Lang;
+use DateTime;
+use Input;
 use Socialite;
+use App\Http\Controllers\Admin\helpdesk\SocialMedia\SocialMediaController;
 
 /**
  * ---------------------------------------------------
@@ -37,8 +39,8 @@ use Socialite;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class AuthController extends Controller
-{
+class AuthController extends Controller {
+
     use AuthenticatesAndRegistersUsers;
     /* to redirect after login */
 
@@ -59,15 +61,14 @@ class AuthController extends Controller
      *
      * @return void
      */
-    public function __construct(PhpMailController $PhpMailController, SocialMediaController $social)
-    {
+    public function __construct(PhpMailController $PhpMailController, SocialMediaController $social) {
         $this->PhpMailController = $PhpMailController;
         $social->configService();
         $this->middleware('guest', ['except' => ['getLogout', 'verifyOTP', 'redirectToProvider']]);
     }
 
-    public function redirectToProvider($provider, $redirect = '')
-    {
+    public function redirectToProvider($provider, $redirect = '') {
+
         if ($redirect !== '') {
             $this->setSession($provider, $redirect);
         }
@@ -77,8 +78,7 @@ class AuthController extends Controller
         return $s;
     }
 
-    public function handleProviderCallback($provider)
-    {
+    public function handleProviderCallback($provider) {
         try {
             //notice we are not doing any validation, you should do it
             $this->changeRedirect();
@@ -91,7 +91,7 @@ class AuthController extends Controller
                 if ($user->nickname) {
                     $username = $user->nickname;
                 }
-                if (!$first_name) {
+                if(!$first_name){
                     $first_name = $username;
                 }
                 $data = [
@@ -101,14 +101,15 @@ class AuthController extends Controller
                     'role' => 'user',
                     'active' => 1,
                 ];
-                $user = User::where('email', $data['email'])->first();
-                if (!$user) {
-                    $user = User::where('user_name', $data['user_name'])->first();
+                $user = User::where('email',$data['email'])->first();
+                if(!$user){
+                    $user = User::where('user_name',$data['user_name'])->first();
                 }
-                if (!$user) {
+                if(!$user){
                     $user =  User::firstOrCreate($data);
                 }
                 Auth::login($user);
+                
             }
             //after login redirecting to home page
             return redirect('/');
@@ -122,8 +123,7 @@ class AuthController extends Controller
      *
      * @return type Response
      */
-    public function getRegister(CommonSettings $settings)
-    {
+    public function getRegister(CommonSettings $settings) {
         // Event for login
         $settings = $settings->select('status')->where('option_name', '=', 'send_otp')->first();
         $email_mandatory = $settings->select('status')->where('option_name', '=', 'email_mandatory')->first();
@@ -148,8 +148,7 @@ class AuthController extends Controller
      *
      * @return type Response
      */
-    public function postRegister(User $user, RegisterRequest $request)
-    {
+    public function postRegister(User $user, RegisterRequest $request) {
         try {
         $request_array = $request->input();
         $password = Hash::make($request->input('password'));
@@ -185,23 +184,20 @@ class AuthController extends Controller
         $sms = Plugin::select('status')->where('name', '=', 'SMS')->first();
         // Event for login
         \Event::fire(new \App\Events\LoginEvent($request));
-            if ($request_array['email'] != '') {
-                $var = $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $request->input('email')], $message = ['subject' => null, 'scenario' => 'registration'], $template_variables = ['user' => $name, 'email_address' => $request->input('email'), 'password_reset_link' => url('account/activate/'.$code)]);
-            }
+        $var = $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $name, 'email' => $request->input('email')], $message = ['subject' => null, 'scenario' => 'registration'], $template_variables = ['user' => $name, 'email_address' => $request->input('email'), 'password_reset_link' => url('account/activate/' . $code)]);
             if ($settings->status == 1 || $settings->status == '1') {
-                if (count($sms) > 0) {
-                    if ($sms->status == 1 || $sms->status == '1') {
+                if(count($sms) > 0) {
+                    if($sms->status == 1 || $sms->status == '1') {
                         $message12 = Lang::get('lang.activate_your_account_click_on_Link_that_send_to_your_mail_and_moble');
                     } else {
                         $message12 = Lang::get('lang.activate_your_account_click_on_Link_that_send_to_your_mail_sms_plugin_inactive_or_not_setup');
                     }
-                } else {
-                    $message12 = Lang::get('lang.activate_your_account_click_on_Link_that_send_to_your_mail_sms_plugin_inactive_or_not_setup');
-                }
                 } else {
                     $message12 = Lang::get('lang.activate_your_account_click_on_Link_that_send_to_your_mail');
                 }
-
+            } else {
+                $message12 = Lang::get('lang.activate_your_account_click_on_Link_that_send_to_your_mail');
+            }
         return redirect('home')->with('success', $message12);
         } catch (\Exception $e) {
         return redirect()->back()->with('fails', $e->getMessage());
@@ -215,15 +211,13 @@ class AuthController extends Controller
      *
      * @return type redirect
      */
-    public function accountActivate($token)
-    {
+    public function accountActivate($token) {
         $user = User::where('remember_token', '=', $token)->first();
         if ($user) {
             $user->active = 1;
             $user->remember_token = null;
             $user->save();
             $this->openTicketAfterVerification($user->id);
-
             return redirect('/auth/login')->with('status', 'Acount activated. Login to start');
         } else {
             return redirect('/auth/login')->with('fails', 'Invalid Token');
@@ -238,8 +232,7 @@ class AuthController extends Controller
      *
      * @return type Response
      */
-    public function getMail($token, User $user)
-    {
+    public function getMail($token, User $user) {
         $user = $user->where('remember_token', $token)->where('active', 0)->first();
         if ($user) {
             $user->active = 1;
@@ -256,10 +249,9 @@ class AuthController extends Controller
      *
      * @return type Response
      */
-    public function getLogin()
-    {
+    public function getLogin() {
         $directory = base_path();
-        if (file_exists($directory.DIRECTORY_SEPARATOR.'.env')) {
+        if (file_exists($directory . DIRECTORY_SEPARATOR . '.env')) {
             if (Auth::user()) {
                 if (Auth::user()->role == 'admin' || Auth::user()->role == 'agent') {
                     return \Redirect::route('dashboard');
@@ -392,15 +384,14 @@ class AuthController extends Controller
                         if ($request->input('referer')) {
                             return \Redirect::route($request->input('referer'));
                         }
-
                         return \Redirect::route('/');
                     } else {
                         return redirect()->intended($this->redirectPath());
                     }
                 }
-            }
-        }
 
+            }
+        }
         return redirect()->back()
                         ->withInput($request->only('email', 'remember'))
                         ->withErrors([
@@ -418,8 +409,7 @@ class AuthController extends Controller
      *
      * @return type Response
      */
-    public function addLoginAttempt($value, $field)
-    {
+    public function addLoginAttempt($value, $field) {
         $result = DB::table('login_attempts')->where('IP', '=', $value)->first();
         $data = $result;
         $security = Security::whereId('1')->first();
@@ -427,15 +417,15 @@ class AuthController extends Controller
         if ($data) {
             $attempts = $data->Attempts + 1;
             if ($attempts == $apt) {
-                //                $result = DB::select('UPDATE login_attempts SET Attempts='.$attempts.", LastLogin=NOW() WHERE IP = '$value' OR User = '$field'");
-                $result = DB::table('login_attempts')->where('IP', '=', $value)->orWhere('User', '=', $field)->update(['Attempts' => $attempts, 'LastLogin' => date('Y-m-d H:i:s')]);
+//                $result = DB::select('UPDATE login_attempts SET Attempts='.$attempts.", LastLogin=NOW() WHERE IP = '$value' OR User = '$field'");
+                $result = DB::table('login_attempts')->where('IP', '=', $value)->orWhere('User', '=', $field)->update(['Attempts' => $attempts, 'LastLogin' => Date('Y-m-d H:i:s')]);
             } else {
                 $result = DB::table('login_attempts')->where('IP', '=', $value)->orWhere('User', '=', $field)->update(['Attempts' => $attempts]);
                 // $result = DB::select("UPDATE login_attempts SET Attempts=".$attempts." WHERE IP = '$value' OR User = '$field'");
             }
         } else {
-            //            $result = DB::select("INSERT INTO login_attempts (Attempts,User,IP,LastLogin) values (1,'$field','$value', NOW())");
-            $result = DB::table('login_attempts')->update(['Attempts' => 1, 'User' => $field, 'IP' => $value, 'LastLogin' => date('Y-m-d H:i:s')]);
+//            $result = DB::select("INSERT INTO login_attempts (Attempts,User,IP,LastLogin) values (1,'$field','$value', NOW())");
+            $result = DB::table('login_attempts')->update(['Attempts' => 1, 'User' => $field, 'IP' => $value, 'LastLogin' => Date('Y-m-d H:i:s')]);
         }
     }
 
@@ -446,8 +436,7 @@ class AuthController extends Controller
      *
      * @return type Response
      */
-    public function clearLoginAttempts($value, $field)
-    {
+    public function clearLoginAttempts($value, $field) {
         $data = DB::table('login_attempts')->where('IP', '=', $value)->orWhere('User', '=', $field)->update(['attempts' => '0']);
 
         return $data;
@@ -460,14 +449,13 @@ class AuthController extends Controller
      *
      * @return type Response
      */
-    public function confirmIPAddress($value, $field)
-    {
+    public function confirmIPAddress($value, $field) {
         $security = Security::whereId('1')->first();
         $time = $security->lockout_period;
         $max_attempts = $security->backlist_threshold;
         $table = 'login_attempts';
-        $result = DB::select('SELECT Attempts, (CASE when LastLogin is not NULL and DATE_ADD(LastLogin, INTERVAL '.$time.' MINUTE)>NOW() then 1 else 0 end) as Denied '.
-                        ' FROM '.$table." WHERE IP = '$value' OR User = '$field'");
+        $result = DB::select('SELECT Attempts, (CASE when LastLogin is not NULL and DATE_ADD(LastLogin, INTERVAL ' . $time . ' MINUTE)>NOW() then 1 else 0 end) as Denied ' .
+                        ' FROM ' . $table . " WHERE IP = '$value' OR User = '$field'");
         $data = $result;
         //Verify that at least one login attempt is in database
         if (!$data) {
@@ -478,7 +466,6 @@ class AuthController extends Controller
                 return 1;
             } else {
                 $this->clearLoginAttempts($value, $field);
-
                 return 0;
             }
         }
@@ -491,20 +478,16 @@ class AuthController extends Controller
      *
      * @return type string
      */
-    protected function getFailedLoginMessage()
-    {
+    protected function getFailedLoginMessage() {
         return Lang::get('lang.this_field_do_not_match_our_records');
     }
 
     /**
      *@category function to show verify OTP page
-     *
      *@param null
-     *
      *@return response|view
      */
-    public function getVerifyOTP()
-    {
+    public function getVerifyOTP() {
         if (\Session::has('values')) {
             return view('auth.otp-verify');
         } else {
@@ -514,13 +497,10 @@ class AuthController extends Controller
 
     /**
      *@category function to verify OTP
-     *
      *@param $request
-     *
      *@return int|string
      */
-    public function verifyOTP(LoginRequest $request)
-    {
+    public function verifyOTP(LoginRequest $request) {
         $user = User::select('id', 'mobile', 'user_name')->where('email', '=', $request->input('email'))
             ->orWhere('user_name', '=', $request->input('email'))->first();
         $otp_length = strlen($request->input('otp'));
@@ -530,10 +510,10 @@ class AuthController extends Controller
             $otp = Otp::select('otp', 'updated_at')->where('user_id', '=', $user->id)
                         ->first();
             if ($otp != null) {
-                if (($otp_length == 6 && !preg_match('/[a-z]/i', $request->input('otp')))) {
+                if (($otp_length == 6 && !preg_match("/[a-z]/i", $request->input('otp')))) {
                     $otp2 = Hash::make($request->input('otp'));
-                    $date1 = date_format($otp->updated_at, 'Y-m-d h:i:sa');
-                    $date2 = date('Y-m-d h:i:sa');
+                    $date1 = date_format($otp->updated_at, "Y-m-d h:i:sa");
+                    $date2 = date("Y-m-d h:i:sa");
                     $time1 = new DateTime($date2);
                     $time2 = new DateTime($date1);
                     $interval = $time1->diff($time2);
@@ -546,7 +526,6 @@ class AuthController extends Controller
                             User::where('id', '=', $user->id)
                                     ->update(['active' => 1]);
                             $this->openTicketAfterVerification($user->id);
-
                             return $this->postLogin($request);
                         } else {
                             $message = Lang::get('lang.otp-not-matched');
@@ -559,30 +538,25 @@ class AuthController extends Controller
                 $message = Lang::get('lang.otp-not-matched');
             }
         }
-
         return \Redirect::route('otp-verification')
                         ->withInput($request->input())
                         ->with(['values' => $request->input(),
                             'number' => $user->mobile,
                             'name' => $user->user_name,
-                            'fails'      => $message, ]);
+                            'fails' => $message]);
     }
 
-    public function resendOTP(OtpVerifyRequest $request)
-    {
+    public function resendOTP(OtpVerifyRequest $request) {
         if (!\Schema::hasTable('user_verification') || !\Schema::hasTable('sms')) {
             $message = Lang::get('lang.opt-can-not-be-verified');
-
             return $message;
         } else {
-            $sms = DB::table('sms')->get();
+            $sms =DB::table('sms')->get();
             if (count($sms) > 0) {
                 \Event::fire(new \App\Events\LoginEvent($request));
-
                 return 1;
             } else {
                 $message = Lang::get('lang.opt-can-not-be-verified');
-
                 return $message;
             }            
         }
@@ -590,15 +564,11 @@ class AuthController extends Controller
 
     /**
      * @category function to change ticket status when user verifies his account
-     *
      * @param int $id => user_id
-     *
      * @return null
-     *
      * @author manish.verma@ladybirdweb.com
      */
-    public function openTicketAfterVerification($id)
-    {
+    public function openTicketAfterVerification($id) {
         // dd($id);
         $ticket = Tickets::select('id')
                 ->where(['user_id' => $id, 'status' => 6])
@@ -609,23 +579,23 @@ class AuthController extends Controller
             foreach ($ticket as $value) {
                 $ticket_id = $value->id;
                 Ticket_Thread::where('ticket_id', '=', $ticket_id)
-                    ->update(['updated_at' => date('Y-m-d H:i:s')]);
+                    ->update(["updated_at" => date('Y-m-d H:i:s')]);
             }
         }
     }
 
-    public function changeRedirect()
-    {
+
+    public function changeRedirect() {
         $provider = \Session::get('provider');
-        $url = \Session::get($provider.'redirect');
+        $url = \Session::get($provider . 'redirect');
         \Config::set("services.$provider.redirect", $url);
     }
 
-    public function setSession($provider, $redirect)
-    {
+    public function setSession($provider, $redirect) {
         $url = url($redirect);
         \Session::set('provider', $provider);
-        \Session::set($provider.'redirect', $url);
+        \Session::set($provider . 'redirect', $url);
         $this->changeRedirect();
     }
+
 }

app/Http/Controllers/Auth/PasswordController.php

@@ -4,6 +4,7 @@ namespace App\Http\Controllers\Auth;
 
 // controllers
 use App\Http\Controllers\Common\PhpMailController;
+use App\Http\Controllers\Common\SettingsController;
 use App\Http\Controllers\Controller;
 // request
 use App\User;
@@ -50,9 +51,10 @@ class PasswordController extends Controller
      */
     public function postEmail(Request $request)
     {
+        try{
         $date = date('Y-m-d H:i:s');
         $this->validate($request, ['email' => 'required']);
-        \Event::fire('reset.password', []);
+        \Event::fire('reset.password',array());
         $user = User::where('email', '=', $request->only('email'))->orWhere('mobile', '=', $request->only('email'))->first();
         if (isset($user)) {
             $user1 = $user->email;
@@ -66,9 +68,9 @@ class PasswordController extends Controller
             } else {
                 $create_password_reset = \DB::table('password_resets')->insert(['email' => $user->email, 'token' => $code, 'created_at' => $date]);
             }
-            $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user->user_name, 'email' => $user->email], $message = ['subject' => 'Your Password Reset Link', 'scenario' => 'reset-password'], $template_variables = ['user' => $user->first_name, 'email_address' => $user->email, 'password_reset_link' => url('password/reset/'.$code)], true);
+            $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $user->user_name, 'email' => $user->email], $message = ['subject' => 'Your Password Reset Link', 'scenario' => 'reset-password'], $template_variables = ['user' => $user->first_name, 'email_address' => $user->email, 'password_reset_link' => url('password/reset/'.$code)],true);
             if ($user->mobile != '' && $user->mobile != null) {
-                if ($user->first_name) {
+                if($user->first_name) {
                     $name = $user->first_name;
                 } else {
                     $name = $user->user_name;
@@ -77,25 +79,27 @@ class PasswordController extends Controller
                 'url'    => url('password/reset/'.$code),
                 'name'   => $name,
                 'mobile' => $user->mobile,
-                'code'   => $user->country_code, ];
-                \Event::fire('reset.password2', [$value]);
+                'code'   => $user->country_code];
+                \Event::fire('reset.password2',array($value));
             }
-
             return redirect()->back()->with('status', Lang::get('lang.we_have_e-mailed_your_password_reset_link'));
         } else {
             return redirect()->back()->with('fails', Lang::get("lang.we_can't_find_a_user_with_that_e-mail_address"));
         }
+        } catch (\Exception $e) {
+            return redirect()->back()->with('fails', $e->getMessage());
+        }
     }
 
     /**
      * Reset the given user's password.
      *
      * @param  \Illuminate\Http\Request  $request
-     *
      * @return \Illuminate\Http\Response
      */
     public function reset(Request $request)
     {
+        
         $this->validate(
             $request,
             $this->getResetValidationRules(),
@@ -107,25 +111,26 @@ class PasswordController extends Controller
         $email = $credentials['email'];
         $password = $credentials['password'];
         $token = $credentials['token'];
-        $response = 'fails';
-        $password_tokens = \DB::table('password_resets')->where('email', '=', $email)->first();
-        if ($password_tokens) {
-            if ($password_tokens->token == $token) {
+        $response = "fails";
+        $password_tokens = \DB::table('password_resets')->where('email','=',$email)->first();
+        if($password_tokens){
+            if($password_tokens->token == $token){
                 $users = new User();
-                $user = $users->where('email', $email)->first();
-                if ($user) {
+                $user = $users->where('email',$email)->first();
+                if($user){
                     $user->password = \Hash::make($password);
                     $user->save();
-                    $response = 'success';
+                    $response = "success";
                 } else {
-                    $response = 'fails';
+                    $response = "fails";
                 }
             }
         }
-        if ($response == 'success') {
+        if ($response == "success") {
             return redirect('/auth/login')->with('status', Lang::get('lang.password-reset-successfully'));
         } else {
             return redirect('/home')->with('fails', Lang::get('lang.password-can-not-reset'));
         }
     }
+    
 }

app/Http/Controllers/Client/helpdesk/FormController.php

@@ -11,14 +11,15 @@ use App\Model\helpdesk\Agent\Department;
 // models
 use App\Model\helpdesk\Form\Fields;
 use App\Model\helpdesk\Manage\Help_topic;
-use App\Model\helpdesk\Settings\CommonSettings;
+
 use App\Model\helpdesk\Settings\System;
 use App\Model\helpdesk\Settings\Ticket;
+use App\Model\helpdesk\Settings\CommonSettings;
 use App\Model\helpdesk\Ticket\Ticket_attachments;
-use App\Model\helpdesk\Ticket\Ticket_Priority;
 use App\Model\helpdesk\Ticket\Ticket_source;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\Model\helpdesk\Ticket\Tickets;
+use App\Model\helpdesk\Ticket\Ticket_Priority;
 use App\Model\helpdesk\Utility\CountryCode;
 use App\User;
 use Exception;
@@ -35,16 +36,15 @@ use Redirect;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class FormController extends Controller
-{
+class FormController extends Controller {
+
     /**
      * Create a new controller instance.
      * Constructor to check.
      *
      * @return void
      */
-    public function __construct(TicketWorkflowController $TicketWorkflowController)
-    {
+    public function __construct(TicketWorkflowController $TicketWorkflowController) {
         $this->middleware('board');
         // creating a TicketController instance
         $this->TicketWorkflowController = $TicketWorkflowController;
@@ -57,15 +57,14 @@ class FormController extends Controller
      *
      * @return type
      */
-    public function getForm(Help_topic $topic, CountryCode $code)
-    {
+    public function getForm(Help_topic $topic, CountryCode $code) {
         if (\Config::get('database.install') == '%0%') {
             return \Redirect::route('licence');
         }
         $settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
         $email_mandatory = CommonSettings::select('status')->where('option_name', '=', 'email_mandatory')->first(); 
         if (!\Auth::check() && ($settings->status == 1 || $settings->status == '1')) {
-            return redirect('auth/login')->with(['login_require' => 'Please login to your account for submitting a ticket', 'referer' => 'form']);
+            return redirect('auth/login')->with(['login_require'=> 'Please login to your account for submitting a ticket', 'referer' => 'form']);
         }
             $location = GeoIP::getLocation();
             $phonecode = $code->where('iso', '=', $location->iso_code)->first();
@@ -75,9 +74,8 @@ class FormController extends Controller
                 if ($phonecode->phonecode) {
                     $phonecode = $phonecode->phonecode;
                 } else {
-                $phonecode = '';
+                    $phonecode = "";
                 }
-
                 return view('themes.default1.client.helpdesk.form', compact('topics', 'codes', 'email_mandatory'))->with('phonecode', $phonecode);
             } else {
                 return \Redirect::route('home');
@@ -92,43 +90,43 @@ class FormController extends Controller
      *
      * @return type string
      */
-    public function postForm($id, Help_topic $topic)
-    {
+    public function postForm($id, Help_topic $topic) {
         if ($id != 0) {
             $helptopic = $topic->where('id', '=', $id)->first();
             $custom_form = $helptopic->custom_form;
             $values = Fields::where('forms_id', '=', $custom_form)->get();
             if (!$values) {
+                
             }
             if ($values) {
                 foreach ($values as $form_data) {
-                    if ($form_data->type == 'select') {
+                    if ($form_data->type == "select") {
                         $form_fields = explode(',', $form_data->value);
-                        $var = '';
+                        $var = "";
                         foreach ($form_fields as $form_field) {
-                            $var .= '<option value="'.$form_field.'">'.$form_field.'</option>';
+                            $var .= '<option value="' . $form_field . '">' . $form_field . '</option>';
                         }
-                        echo '<br/><label>'.ucfirst($form_data->label).'</label><select class="form-control" name="'.$form_data->name.'">'.$var.'</select>';
-                    } elseif ($form_data->type == 'radio') {
+                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><select class="form-control" name="' . $form_data->name . '">' . $var . '</select>';
+                    } elseif ($form_data->type == "radio") {
                         $type2 = $form_data->value;
                         $vals = explode(',', $type2);
-                        echo '<br/><label>'.ucfirst($form_data->label).'</label><br/>';
+                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><br/>';
                         foreach ($vals as $val) {
-                            echo '<input type="'.$form_data->type.'" name="'.$form_data->name.'"> '.$form_data->value.'&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
+                            echo '<input type="' . $form_data->type . '" name="' . $form_data->name . '"> ' . $form_data->value . '&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;';
                         }
-                        echo '<br/>';
-                    } elseif ($form_data->type == 'textarea') {
+                        echo "<br/>";
+                    } elseif ($form_data->type == "textarea") {
                         $type3 = $form_data->value;
-                        echo '<br/><label>'.$form_data->label.'</label></br><textarea id="unique-textarea" name="'.$form_data->name.'" class="form-control" style="height:15%;"></textarea>';
-                    } elseif ($form_data->type == 'checkbox') {
+                        echo '<br/><label>' . $form_data->label . '</label></br><textarea id="unique-textarea" name="' . $form_data->name . '" class="form-control" style="height:15%;"></textarea>';
+                    } elseif ($form_data->type == "checkbox") {
                         $type4 = $form_data->value;
                         $checks = explode(',', $type4);
-                        echo '<br/><label>'.ucfirst($form_data->label).'</label><br/>';
+                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><br/>';
                         foreach ($checks as $check) {
-                            echo '<input type="'.$form_data->type.'" name="'.$form_data->name.'">&nbsp&nbsp'.$check;
+                            echo '<input type="' . $form_data->type . '" name="' . $form_data->name . '">&nbsp&nbsp' . $check;
                         }
                     } else {
-                        echo '<br/><label>'.ucfirst($form_data->label).'</label><input type="'.$form_data->type.'" class="form-control"   name="'.$form_data->name.'" />';
+                        echo '<br/><label>' . ucfirst($form_data->label) . '</label><input type="' . $form_data->type . '" class="form-control"   name="' . $form_data->name . '" />';
                     }
                 }
                 echo '<br/><br/>';
@@ -144,13 +142,12 @@ class FormController extends Controller
      * @param type Request $request
      * @param type User    $user
      */
-    public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source, Ticket_attachments $ta, CountryCode $code)
-    {
-        $form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token', 'mobile', 'Code', 'priority');
+    public function postedForm(User $user, ClientRequest $request, Ticket $ticket_settings, Ticket_source $ticket_source, Ticket_attachments $ta, CountryCode $code) {
+        $form_extras = $request->except('Name', 'Phone', 'Email', 'Subject', 'Details', 'helptopic', '_wysihtml5_mode', '_token','mobile','Code', 'priority');
         $name = $request->input('Name');
         $phone = $request->input('Phone');
         if ($request->input('Email')) {
-            if ($request->input('Email')) {
+            if($request->input('Email')) {
                 $email = $request->input('Email');
             } else {
                 $email = null;                
@@ -168,18 +165,18 @@ class FormController extends Controller
         }
         $status = $ticket_settings->first()->status;
         $helptopic = $request->input('helptopic');
-        $helpTopicObj = Help_topic::where('id', '=', $helptopic);
-        if ($helpTopicObj->exists() && ($helpTopicObj->value('status') == 1)) {
+        $helpTopicObj = Help_topic::where('id','=', $helptopic);
+        if($helpTopicObj->exists() && ($helpTopicObj->value('status')==1)){
             $department = $helpTopicObj->value('department');
-        } else {
+        }else{
             $defaultHelpTopicID = Ticket::where('id', '=', '1')->first()->help_topic; 
-            $department = Help_topic::where('id', '=', $defaultHelpTopicID)->value('department');
+            $department = Help_topic::where('id','=', $defaultHelpTopicID)->value('department');
         }
         $sla = $ticket_settings->first()->sla;
         
          // $priority = $ticket_settings->first()->priority;
-         $default_priority = Ticket_Priority::where('is_default', '=', 1)->first();
-        $user_priority = CommonSettings::select('status')->where('option_name', '=', 'user_priority')->first();
+         $default_priority = Ticket_Priority::where('is_default','=',1)->first();
+         $user_priority = CommonSettings::where('option_name','=','user_priority')->first();
         if (!($request->input('priority'))) {
             $priority = $default_priority->priority_id;
         } else {
@@ -233,7 +230,7 @@ class FormController extends Controller
                 }
             }
             // dd($result);
-            return Redirect::back()->with('success', Lang::get('lang.Ticket-has-been-created-successfully-your-ticket-number-is').' '.$result[0].'. '.Lang::get('lang.Please-save-this-for-future-reference'));
+            return Redirect::back()->with('success', Lang::get('lang.Ticket-has-been-created-successfully-your-ticket-number-is') . ' ' . $result[0] . '. ' . Lang::get('lang.Please-save-this-for-future-reference'));
         } else {
             return Redirect::back()->withInput($request->except('password'))->with('fails', Lang::get('lang.failed-to-create-user-tcket-as-mobile-has-been-taken'));
         }
@@ -247,14 +244,14 @@ class FormController extends Controller
      *
      * @return type view
      */
-    public function post_ticket_reply($id, Request $request)
-    {
+    public function post_ticket_reply($id, Request $request) {
+
         try {
             if ($comment != null) {
                 $tickets = Tickets::where('id', '=', $id)->first();
                 $thread = Ticket_Thread::where('ticket_id', '=', $tickets->id)->first();
 
-                $subject = $thread->title.'[#'.$tickets->ticket_number.']';
+                $subject = $thread->title . '[#' . $tickets->ticket_number . ']';
                 $body = $request->input('comment');
 
                 $user_cred = User::where('id', '=', $tickets->user_id)->first();
@@ -288,14 +285,13 @@ class FormController extends Controller
         }
     }
 
-    public function getCustomForm(Request $request)
-    {
-        $html = '';
+    public function getCustomForm(Request $request) {
+        $html = "";
         $helptopic_id = $request->input('helptopic');
         $helptopics = new Help_topic();
         $helptopic = $helptopics->find($helptopic_id);
         if (!$helptopic) {
-            throw new Exception('We can not find your request');
+            throw new Exception("We can not find your request");
         }
         $custom_form = $helptopic->custom_form;
         if ($custom_form) {
@@ -304,7 +300,7 @@ class FormController extends Controller
             $form_controller = new \App\Http\Controllers\Admin\helpdesk\FormController($fields, $forms);
             $html = $form_controller->renderForm($custom_form);
         }
-
         return $html;
     }
+
 }

app/Http/Controllers/Client/helpdesk/GuestController.php

@@ -6,30 +6,30 @@ namespace App\Http\Controllers\Client\helpdesk;
 use App\Http\Controllers\Common\PhpMailController;
 use App\Http\Controllers\Controller;
 // requests
-use App\Http\Requests\helpdesk\OtpVerifyRequest;
 use App\Http\Requests\helpdesk\ProfilePassword;
 use App\Http\Requests\helpdesk\ProfileRequest;
 use App\Http\Requests\helpdesk\TicketRequest;
-// models
 use App\Model\helpdesk\Manage\Help_topic;
-use App\Model\helpdesk\Settings\CommonSettings;
+// models
 use App\Model\helpdesk\Settings\Company;
 use App\Model\helpdesk\Settings\System;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\Model\helpdesk\Ticket\Tickets;
 use App\Model\helpdesk\Utility\CountryCode;
+use App\Model\helpdesk\Settings\CommonSettings;
+use App\Http\Requests\helpdesk\OtpVerifyRequest;
 use App\Model\helpdesk\Utility\Otp;
 use App\User;
 use Auth;
 // classes
-use DateTime;
-use DB;
 use Exception;
 use GeoIP;
 use Hash;
 use Illuminate\Http\Request;
 use Input;
 use Lang;
+use DateTime;
+use DB;
 use Socialite;
 
 /**
@@ -37,15 +37,14 @@ use Socialite;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class GuestController extends Controller
-{
+class GuestController extends Controller {
+
     /**
      * Create a new controller instance.
      *
      * @return type void
      */
-    public function __construct(PhpMailController $PhpMailController)
-    {
+    public function __construct(PhpMailController $PhpMailController) {
         $this->middleware('board');
         $this->PhpMailController = $PhpMailController;
         // checking authentication
@@ -57,17 +56,15 @@ class GuestController extends Controller
      *
      * @return type Response
      */
-    public function getProfile(CountryCode $code)
-    {
+    public function getProfile(CountryCode $code) {
         $user = Auth::user();
         $location = GeoIP::getLocation();
         $phonecode = $code->where('iso', '=', $location->iso_code)->first();
         $settings = CommonSettings::select('status')->where('option_name', '=', 'send_otp')->first();
         $status = $settings->status;
-
         return view('themes.default1.client.helpdesk.profile', compact('user'))
                         ->with(['phonecode' => $phonecode->phonecode,
-                            'verify'        => $status, ]);
+                            'verify' => $status]);
     }
 
     /**
@@ -78,8 +75,7 @@ class GuestController extends Controller
      *
      * @return type Response
      */
-    public function postProfile(ProfileRequest $request)
-    {
+    public function postProfile(ProfileRequest $request) {
         try {
             // geet authenticated user details
             $user = Auth::user();
@@ -117,6 +113,7 @@ class GuestController extends Controller
             } else {
                 return redirect()->back()->route('profile')->with('fails', Lang::get('lang.Profile-Updated-sucessfully'));
             }
+
         } catch (Exception $e) {
             return redirect()->back()->route('profile')->with('fails', $e->getMessage());
         }
@@ -124,10 +121,8 @@ class GuestController extends Controller
 
     /**
      *@category fucntion to check if mobile number is unqique or not
-     *
      *@param string $mobile
-     *
-     *@return bool true(if mobile exists in users table)/false (if mobile does not exist in user table)
+     *@return boolean true(if mobile exists in users table)/false (if mobile does not exist in user table)
      */
     public function checkMobile($mobile)
     {
@@ -139,7 +134,6 @@ class GuestController extends Controller
                 return true;
             }
         }
-
         return false;
     }
 
@@ -150,8 +144,7 @@ class GuestController extends Controller
      *
      * @return type Response
      */
-    public function getTicket(Help_topic $topic)
-    {
+    public function getTicket(Help_topic $topic) {
         $topics = $topic->get();
 
         return view('themes.default1.client.helpdesk.tickets.form', compact('topics'));
@@ -164,8 +157,7 @@ class GuestController extends Controller
      *
      * @return type
      */
-    public function getForm(Help_topic $topic)
-    {
+    public function getForm(Help_topic $topic) {
         if (\Config::get('database.install') == '%0%') {
             return \Redirect::route('licence');
         }
@@ -187,8 +179,7 @@ class GuestController extends Controller
      *
      * @return type Response
      */
-    public function getMyticket()
-    {
+    public function getMyticket() {
         return view('themes.default1.client.helpdesk.mytickets');
     }
 
@@ -201,8 +192,7 @@ class GuestController extends Controller
      *
      * @return type Response
      */
-    public function thread(Ticket_Thread $thread, Tickets $tickets, User $user)
-    {
+    public function thread(Ticket_Thread $thread, Tickets $tickets, User $user) {
         $user_id = Auth::user()->id;
         //dd($user_id);
         /* get the ticket's id == ticket_id of thread  */
@@ -219,8 +209,8 @@ class GuestController extends Controller
      *
      * @return
      */
-    public function ticketEdit()
-    {
+    public function ticketEdit() {
+        
     }
 
     /**
@@ -231,8 +221,7 @@ class GuestController extends Controller
      *
      * @return type Response
      */
-    public function postProfilePassword(ProfilePassword $request)
-    {
+    public function postProfilePassword(ProfilePassword $request) {
         $user = Auth::user();
         //echo $user->password;
         if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
@@ -257,8 +246,7 @@ class GuestController extends Controller
      *
      * @return type Response
      */
-    public function reply(Ticket_Thread $thread, TicketRequest $request)
-    {
+    public function reply(Ticket_Thread $thread, TicketRequest $request) {
         $thread->ticket_id = $request->input('ticket_ID');
         $thread->title = $request->input('To');
         $thread->user_id = Auth::user()->id;
@@ -269,7 +257,7 @@ class GuestController extends Controller
         $tickets = Tickets::where('id', '=', $ticket_id)->first();
         $thread = Ticket_Thread::where('ticket_id', '=', $ticket_id)->first();
 
-        return Redirect('thread/'.$ticket_id);
+        return Redirect('thread/' . $ticket_id);
     }
 
     /**
@@ -280,8 +268,7 @@ class GuestController extends Controller
      *
      * @return type response
      */
-    public function getCheckTicket(Tickets $ticket, User $user)
-    {
+    public function getCheckTicket(Tickets $ticket, User $user) {
         return view('themes.default1.client.helpdesk.guest-user.newticket', compact('ticket'));
     }
 
@@ -295,8 +282,7 @@ class GuestController extends Controller
      *
      * @return type Response
      */
-    public function PostCheckTicket(Request $request)
-    {
+    public function PostCheckTicket(Request $request) {
         $validator = \Validator::make($request->all(), [
                     'email' => 'required|email',
                     'ticket_number' => 'required',
@@ -318,7 +304,7 @@ class GuestController extends Controller
             if ($user->role == 'user') {
                 $username = $user->first_name;
             } else {
-                $username = $user->first_name.' '.$user->last_name;
+                $username = $user->first_name . ' ' . $user->last_name;
             }
             if ($user->email != $Email) {
                 return \Redirect::route('form')->with('fails', Lang::get("lang.email_didn't_match_with_ticket_number"));
@@ -329,7 +315,7 @@ class GuestController extends Controller
                 $company = $this->company();
 
                 $this->PhpMailController->sendmail(
-                        $from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $username, 'email' => $user->email], $message = ['subject' => 'Ticket link Request ['.$Ticket_number.']', 'scenario' => 'check-ticket'], $template_variables = ['user' => $username, 'ticket_link_with_number' => \URL::route('check_ticket', $code)]
+                        $from = $this->PhpMailController->mailfrom('1', '0'), $to = ['name' => $username, 'email' => $user->email], $message = ['subject' => 'Ticket link Request [' . $Ticket_number . ']', 'scenario' => 'check-ticket'], $template_variables = ['user' => $username, 'ticket_link_with_number' => \URL::route('check_ticket', $code)]
                 );
 
                 return \Redirect::back()
@@ -345,12 +331,10 @@ class GuestController extends Controller
      *
      * @return type
      */
-    public function get_ticket_email($id, CommonSettings $common_settings)
-    {
+    public function get_ticket_email($id, CommonSettings $common_settings) {
         $common_setting = $common_settings->select('status')
                 ->where('option_name', '=', 'user_set_ticket_status')
                 ->first();
-
         return view('themes.default1.client.helpdesk.ckeckticket', compact('id', 'common_setting'));
     }
 
@@ -361,8 +345,7 @@ class GuestController extends Controller
      *
      * @return type
      */
-    public function getTicketStat(Tickets $ticket)
-    {
+    public function getTicketStat(Tickets $ticket) {
         return view('themes.default1.client.helpdesk.ckeckticket', compact('ticket'));
     }
 
@@ -371,8 +354,7 @@ class GuestController extends Controller
      *
      * @return type
      */
-    public function company()
-    {
+    public function company() {
         $company = Company::Where('id', '=', '1')->first();
         if ($company->company_name == null) {
             $company = 'Support Center';
@@ -389,11 +371,10 @@ class GuestController extends Controller
             $sms = DB::table('sms')->get();
             if (count($sms) > 0) {
                 \Event::fire(new \App\Events\LoginEvent($request));
-
                 return 1;
             }
         } else {
-            return 'Plugin has not been setup successfully.';
+            return "Plugin has not been setup successfully.";
         }
     }
 
@@ -405,19 +386,18 @@ class GuestController extends Controller
                                 ->first();
         if ($otp != null) {
             $otp_length = strlen(Input::get('otp'));
-            if (($otp_length == 6 && !preg_match('/[a-z]/i', Input::get('otp')))) {
+            if(($otp_length == 6 && !preg_match("/[a-z]/i", Input::get('otp'))) ) {
                 $otp2 = Hash::make(Input::get('otp'));
-                $date1 = date_format($otp->updated_at, 'Y-m-d h:i:sa');
-                $date2 = date('Y-m-d h:i:sa');
+                $date1 = date_format($otp->updated_at, "Y-m-d h:i:sa");
+                $date2 = date("Y-m-d h:i:sa");
                 $time1 = new DateTime($date2);
                 $time2 = new DateTime($date1);
                 $interval = $time1->diff($time2);
-                if ($interval->i > 10 || $interval->h > 0) {
+                if($interval->i >10 || $interval->h >0){
                     $message = Lang::get('lang.otp-expired');
-
                     return $message;
                 } else {
-                    if (Hash::check(Input::get('otp'), $otp->otp)) {
+                    if (Hash::check(Input::get('otp'), $otp->otp)){
                         Otp::where('user_id', '=', Input::get('u_id'))
                             ->update(['otp' => '']);
                         // User::where('id', '=', $user->id)
@@ -426,24 +406,20 @@ class GuestController extends Controller
                         return 1;
                     } else {
                         $message = Lang::get('lang.otp-not-matched');
-
                         return $message;
                     }
                 }
             } else {
                 $message = Lang::get('lang.otp-invalid');
-
                 return $message;
             }
         } else {
             $message = Lang::get('lang.otp-not-matched');
-
             return $message;
         }
     }
 
-    public function sync()
-    {
+    public function sync() {
         try {
             $provider = $this->getProvider();
             $this->changeRedirect();
@@ -455,67 +431,56 @@ class GuestController extends Controller
             $user['email'] = $users->email;
             $user['username'] = $users->nickname;
             $user['avatar'] = $users->avatar;
-
             return redirect('client-profile')->with('success', 'Additional informations fetched');
         } catch (Exception $ex) {
             dd($ex);
-
             return redirect('client-profile')->with('fails', $ex->getMessage());
         }
     }
 
-    public function getProvider()
-    {
+    public function getProvider() {
         $provider = \Session::get('provider');
-
         return $provider;
     }
 
-    public function changeRedirect()
-    {
+    public function changeRedirect() {
         $provider = \Session::get('provider');
-        $url = \Session::get($provider.'redirect');
+        $url = \Session::get($provider . 'redirect');
         \Config::set("services.$provider.redirect", $url);
     }
 
-    public function forgetSession()
-    {
+    public function forgetSession() {
         $provider = $this->getProvider();
         \Session::forget('provider');
-        \Session::forget($provider.'redirect');
+        \Session::forget($provider . 'redirect');
     }
 
-    public function checkArray($key, $array)
-    {
-        $value = '';
+    public function checkArray($key, $array) {
+        $value = "";
         if (array_key_exists($key, $array)) {
             $value = $array[$key];
         }
-
         return $value;
     }
 
-    public function updateUser($user = [])
-    {
+    public function updateUser($user = []) {
         $userid = \Auth::user()->id;
         $useremail = \Auth::user()->email;
         $email = $this->checkArray('email', $user); //$user['email'];
-        if ($email !== '' && $email !== $useremail) {
-            throw new Exception('Sorry! your current email and '.ucfirst($user['provider']).' email is different so system can not sync');
+        if ($email !== "" && $email !== $useremail) {
+            throw new Exception("Sorry! your current email and " . ucfirst($user['provider']) . " email is different so system can not sync");
         }
         $this->update($userid, $user);
     }
 
-    public function update($userid, $user, $provider)
-    {
+    public function update($userid, $user, $provider) {
         $email = $this->checkArray('email', $user);
         $this->deleteUser($userid, $user, $provider);
         $this->insertAdditional($userid, $provider, $user);
         $this->changeEmail($email);
     }
 
-    public function deleteUser($userid, $user, $provider)
-    {
+    public function deleteUser($userid, $user, $provider) {
         $info = new \App\UserAdditionalInfo();
         $infos = $info->where('owner', $userid)->where('service', $provider)->get();
         if ($infos->count() > 0 && count($user) > 0) {
@@ -527,11 +492,11 @@ class GuestController extends Controller
         }
     }
 
-    public function insertAdditional($id, $provider, $user = [])
-    {
+    public function insertAdditional($id, $provider, $user = []) {
         $info = new \App\UserAdditionalInfo();
         if (count($user) > 0) {
             foreach ($user as $key => $value) {
+
                 $info->create([
                     'owner' => $id,
                     'service' => $provider,
@@ -542,12 +507,12 @@ class GuestController extends Controller
         }
     }
 
-    public function changeEmail($email)
-    {
+    public function changeEmail($email) {
         $user = \Auth::user();
         if ($user && $email && !$user->email) {
             $user->email = $email;
             $user->save();
         }
     }
+
 }

app/Http/Controllers/Client/helpdesk/UnAuthController.php

@@ -9,9 +9,9 @@ use App\Http\Controllers\Controller;
 use App\Model\helpdesk\Email\Emails;
 // models
 use App\Model\helpdesk\Settings\CommonSettings;
-use App\Model\helpdesk\Settings\Followup;
 use App\Model\helpdesk\Ticket\Ticket_Status;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
+use App\Model\helpdesk\Settings\Followup;
 use App\Model\helpdesk\Ticket\Tickets;
 use App\Model\helpdesk\Ticket\TicketToken;
 use App\User;
@@ -320,10 +320,9 @@ class UnAuthController extends Controller
 
     /**
      *@category function to change system's language
-     *
      *@param string $lang //desired language's iso code 
-     *
      *@return response
+     *
      */
     public static function changeLanguage($lang)
     {
@@ -343,54 +342,53 @@ class UnAuthController extends Controller
         } else {
             return false;
         } 
-
         return true;
     }
 
     // Follow up tickets
        public function followup()
     {
-           $followup = Followup::whereId('1')->first();
-           $condition = $followup->condition;
+        $followup=Followup::whereId('1')->first();
+         $condition=$followup->condition;
          // dd($condition);
 
         switch ($condition) {
-            case 'everyMinute':
-              $followup_set = ' + 1 minute';
+            case "everyMinute":
+              $followup_set= ' + 1 minute';
                 break;
-            case 'everyFiveMinutes':
-               $followup_set = ' + 5 minute';
+            case "everyFiveMinutes":
+               $followup_set= ' + 5 minute';
                 break;
-            case 'everyTenMinutes':
-               $followup_set = ' + 10 minute';
+            case "everyTenMinutes":
+               $followup_set= ' + 10 minute';
                 break;
-            case 'everyThirtyMinutes':
-               $followup_set = ' + 30 minute';
+            case "everyThirtyMinutes":
+               $followup_set=' + 30 minute';
                 break;
-            case 'hourly':
-               $followup_set = ' + 1 hours';
+            case "hourly":
+               $followup_set=' + 1 hours';
                 break;
-            case 'daily':
-               $followup_set = ' + 1 day';
+            case "daily":
+               $followup_set=' + 1 day';
                 break;
-            case 'weekly':
-               $followup_set = ' + 7 day';
+            case "weekly":
+               $followup_set=' + 7 day';
                 break;
-            case 'monthly':
-               $followup_set = ' + 30 day';
+            case "monthly":
+               $followup_set=' + 30 day';
                 break;
-            case 'yearly':
-               $followup_set = ' + 365 day';
+            case "yearly":
+               $followup_set=' + 365 day';
                 break;
         }
 
-           if ($followup->status = 1) {
-               $tickets = Tickets::where('id', '>=', 1)->where('status', '!=', 5)->get();
+  if($followup->status=1){
+            $tickets=Tickets::where('id', '>=', 1)->where('status', '!=', 5)->get();
         // dd( $tickets);
          // $tickets=Tickets::where('id', '>=', 1)->where('status', '!=', 5)->pluck('id');
         // dd( $tickets);
          // $id=1;
-        foreach ($tickets as $ticket) {
+        foreach($tickets as $ticket) {
             // $id=1;
             // $id++;
         // $ticket=Tickets::where('status', '!=', 5)->get();
@@ -398,20 +396,27 @@ class UnAuthController extends Controller
         // dd($ticket);
             // if($ticket != null){
                 // dd('here');
-            $ck = date('Y-m-d H:i:s', strtotime($ticket->updated_at.$followup_set));
+            $ck=date('Y-m-d H:i:s', strtotime($ticket->updated_at . $followup_set));
             // dd($ck);
-            $current_time = date('Y-m-d H:i:s');
-            if ($current_time > $ck) {
-                $ticket->follow_up = 1;
+            $current_time=date('Y-m-d H:i:s');
+            if($current_time>$ck){
+
+                $ticket->follow_up=1;
                 $ticket->save();
              //  Tickets::where('id', '=',$id)
              // ->update(['follow_up' => 1]);
          
             // }
+
         }
         //       if($id=2)
         // {dd($ticket);}          
+
        }
         }
+
       }
+
+
 }
+

app/Http/Controllers/Client/kb/UserController.php

@@ -24,10 +24,9 @@ use Lang;
 use Mail;
 use Redirect;
 
-class UserController extends Controller
-{
-    public function __construct()
-    {
+class UserController extends Controller {
+
+    public function __construct() {
         $this->middleware('board');
     }
 
@@ -36,20 +35,18 @@ class UserController extends Controller
      *
      * @return response
      */
-    public function getArticle(Article $article, Category $category, Settings $settings)
-    {
+    public function getArticle(Article $article, Category $category, Settings $settings) {
         $setting = $settings->first();
         $pagination = $setting->pagination;
         if (!Auth::check() || \Auth::user()->role == 'user') {
             $article = $article->where('status', '1');
         }
         $article = $article->where('type', '1');
-        $article = $article->orderBy('publish_time', 'desc');
+        $article = $article->orderBy('publish_time','desc');
         $article = $article->paginate($pagination);
         
         $article->setPath('article-list');
         $categorys = $category->get();
-
         return view('themes.default1.client.kb.article-list.articles', compact('time', 'categorys', 'article'));
     }
 
@@ -62,8 +59,7 @@ class UserController extends Controller
      *
      * @return string excerpt
      */
-    public static function getExcerpt($str, $startPos = 0, $maxLength = 50)
-    {
+    public static function getExcerpt($str, $startPos = 0, $maxLength = 50) {
         if (strlen($str) > $maxLength) {
             $excerpt = substr($str, $startPos, $maxLength - 3);
             $lastSpace = strrpos($excerpt, ' ');
@@ -86,14 +82,13 @@ class UserController extends Controller
      *
      * @return type view
      */
-    public function search(SearchRequest $request, Category $category, Article $article, Settings $settings)
-    {
+    public function search(SearchRequest $request, Category $category, Article $article, Settings $settings) {
         $settings = $settings->first();
         $pagination = $settings->pagination;
         $search = $request->input('s');
-        $result = $article->where('name', 'LIKE', '%'.$search.'%')
-                ->orWhere('slug', 'LIKE', '%'.$search.'%')
-                ->orWhere('description', 'LIKE', '%'.$search.'%')
+        $result = $article->where('name', 'LIKE', '%' . $search . '%')
+                ->orWhere('slug', 'LIKE', '%' . $search . '%')
+                ->orWhere('description', 'LIKE', '%' . $search . '%')
                 ->paginate($pagination);
         $result->setPath('search?s='.$search);
         $categorys = $category->get();
@@ -106,8 +101,7 @@ class UserController extends Controller
      *
      * @return response
      */
-    public function show($slug, Article $article, Category $category)
-    {
+    public function show($slug, Article $article, Category $category) {
         //ArticleController::timezone();
         $tz = \App\Model\helpdesk\Settings\System::where('id', '1')->first()->time_zone;
         $tz = \App\Model\helpdesk\Utility\Timezones::where('id', $tz)->first()->name;
@@ -115,7 +109,7 @@ class UserController extends Controller
         $date = \Carbon\Carbon::now()->toDateTimeString();
         $arti = $article->where('slug', $slug);
         
-        if (!Auth::check() || \Auth::user()->role == 'user') {
+        if (!Auth::check()|| \Auth::user()->role == 'user') {
             $arti = $arti->where('status', '1');
             $arti = $arti->where('publish_time', '<', $date);
         }
@@ -131,8 +125,7 @@ class UserController extends Controller
         }
     }
 
-    public function getCategory($slug, Article $article, Category $category, Relationship $relation)
-    {
+    public function getCategory($slug, Article $article, Category $category, Relationship $relation) {
         /* get the article_id where category_id == current category */
         $catid = $category->where('slug', $slug)->first();
         if (!$catid) {
@@ -148,8 +141,7 @@ class UserController extends Controller
         return view('themes.default1.client.kb.article-list.category', compact('all', 'id', 'categorys', 'article_id'));
     }
 
-    public function home(Article $article, Category $category, Relationship $relation)
-    {
+    public function home(Article $article, Category $category, Relationship $relation) {
         if (Config::get('database.install') == '%0%') {
             return redirect('step1');
         } else {
@@ -161,8 +153,7 @@ class UserController extends Controller
         }
     }
 
-    public function Faq(Faq $faq, Category $category)
-    {
+    public function Faq(Faq $faq, Category $category) {
         $faq = $faq->where('id', '1')->first();
         $categorys = $category->get();
 
@@ -174,8 +165,7 @@ class UserController extends Controller
      *
      * @return response
      */
-    public function contact(Category $category, Settings $settings)
-    {
+    public function contact(Category $category, Settings $settings) {
         $settings = $settings->whereId('1')->first();
         $categorys = $category->get();
 
@@ -187,8 +177,7 @@ class UserController extends Controller
      *
      * @return response
      */
-    public function postContact(ContactRequest $request, Contact $contact)
-    {
+    public function postContact(ContactRequest $request, Contact $contact) {
         $this->port();
         $this->host();
         $this->encryption();
@@ -215,8 +204,7 @@ class UserController extends Controller
         }
     }
 
-    public function contactDetails()
-    {
+    public function contactDetails() {
         return view('themes.default1.client.kb.article-list.contact-details');
     }
 
@@ -230,10 +218,9 @@ class UserController extends Controller
      *
      * @return type response
      */
-    public function postComment($slug, Article $article, CommentRequest $request, Comment $comment)
-    {
+    public function postComment($slug, Article $article, CommentRequest $request, Comment $comment) {
         $article = $article->where('slug', $slug)->first();
-        if (!$article) {
+        if(!$article){
            return Redirect::back()->with('fails', Lang::get('lang.sorry_not_processed')); 
         }
         $id = $article->id;
@@ -245,49 +232,42 @@ class UserController extends Controller
         }
     }
 
-    public function getPage($name, Page $page)
-    {
+    public function getPage($name, Page $page) {
         $page = $page->where('slug', $name)->first();
-        if ($page) {
+        if($page){
             return view('themes.default1.client.kb.article-list.pages', compact('page'));
-        } else {
+        }else{
             return Redirect::back()->with('fails', Lang::get('lang.sorry_not_processed'));
         }
     }
 
-    public static function port()
-    {
+    public static function port() {
         $setting = Settings::whereId('1')->first();
         Config::set('mail.port', $setting->port);
     }
 
-    public static function host()
-    {
+    public static function host() {
         $setting = Settings::whereId('1')->first();
         Config::set('mail.host', $setting->host);
     }
 
-    public static function encryption()
-    {
+    public static function encryption() {
         $setting = Settings::whereId('1')->first();
         Config::set(['mail.encryption' => $setting->encryption, 'mail.username' => $setting->email]);
     }
 
-    public static function email()
-    {
+    public static function email() {
         $setting = Settings::whereId('1')->first();
         Config::set(['mail.from' => ['address' => $setting->email, 'name' => 'asd']]);
         //dd(Config::get('mail'));
     }
 
-    public static function password()
-    {
+    public static function password() {
         $setting = Settings::whereId('1')->first();
         Config::set(['mail.password' => $setting->password, 'mail.sendmail' => $setting->email]);
     }
 
-    public function getCategoryList(Article $article, Category $category, Relationship $relation)
-    {
+    public function getCategoryList(Article $article, Category $category, Relationship $relation) {
         //$categorys = $category->get();
         $categorys = $category->get();
         // $categorys->setPath('home');
@@ -309,15 +289,13 @@ class UserController extends Controller
     // 	//return substr($date, 0, -6);
     // }
 
-    public function clientProfile()
-    {
+    public function clientProfile() {
         $user = Auth::user();
 
         return view('themes.default1.client.kb.article-list.profile', compact('user'));
     }
 
-    public function postClientProfile($id, ProfileRequest $request)
-    {
+    public function postClientProfile($id, ProfileRequest $request) {
         $user = Auth::user();
         $user->gender = $request->input('gender');
         $user->save();
@@ -336,7 +314,7 @@ class UserController extends Controller
             //$extension = Input::file('profile_pic')->getClientOriginalExtension();
             $name = Input::file('profile_pic')->getClientOriginalName();
             $destinationPath = 'lb-faveo/dist/img';
-            $fileName = rand(0000, 9999).'.'.$name;
+            $fileName = rand(0000, 9999) . '.' . $name;
             //echo $fileName;
             Input::file('profile_pic')->move($destinationPath, $fileName);
             $user->profile_pic = $fileName;
@@ -350,8 +328,7 @@ class UserController extends Controller
         }
     }
 
-    public function postClientProfilePassword($id, ProfilePassword $request)
-    {
+    public function postClientProfilePassword($id, ProfilePassword $request) {
         $user = Auth::user();
         //echo $user->password;
         if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
@@ -363,4 +340,5 @@ class UserController extends Controller
             return redirect()->back()->with('fails', Lang::get('lang.password_was_not_updated'));
         }
     }
+
 }

app/Http/Controllers/Common/ExcelController.php

@@ -2,21 +2,23 @@
 
 namespace App\Http\Controllers\Common;
 
+use Illuminate\Http\Request;
+use App\Http\Requests;
 use App\Http\Controllers\Controller;
 use Excel;
 use Exception;
 
-class ExcelController extends Controller
-{
-    public function export($filename, $data)
-    {
-        if (count($data) == 0) {
+class ExcelController extends Controller {
+
+    public function export($filename, $data) {
+        if(count($data)==0){
             throw new Exception('No data');
         }
-        Excel::create($filename, function ($excel) use ($data) {
-            $excel->sheet('sheet', function ($sheet) use ($data) {
+        Excel::create($filename, function($excel) use($data){
+            $excel->sheet('sheet', function($sheet) use($data) {
                 $sheet->fromArray($data);
             });
         })->export('xls');
     }
+
 }

app/Http/Controllers/Common/FileuploadController.php

@@ -4,10 +4,9 @@ namespace App\Http\Controllers\Common;
 
 use App\Http\Controllers\Controller;
 
-class FileuploadController extends Controller
-{
-    public function __construct()
-    {
+class FileuploadController extends Controller {
+
+    public function __construct() {
         // checking authentication
         $this->middleware('auth');
         // checking if role is agent
@@ -16,8 +15,7 @@ class FileuploadController extends Controller
 
     // Returns a file size limit in bytes based on the PHP upload_max_filesize
     // and post_max_size
-    public function file_upload_max_size()
-    {
+    function file_upload_max_size() {
         static $max_size = -1;
 
         if ($max_size < 0) {
@@ -33,13 +31,11 @@ class FileuploadController extends Controller
                 $max_size_in_actual = ini_get('upload_max_filesize');
             }
         }
-
         return ['0' => $max_size_in_bytes, '1' => $max_size_in_actual];
 //        return $max_size_in_bytes;
     }
 
-    public function parse_size($size)
-    {
+    function parse_size($size) {
         $unit = preg_replace('/[^bkmgtpezy]/i', '', $size); // Remove the non-unit characters from the size.
         $size = preg_replace('/[^0-9\.]/', '', $size); // Remove the non-numeric characters from the size.
         if ($unit) {
@@ -49,4 +45,5 @@ class FileuploadController extends Controller
             return round($size);
         }
     }
+
 }

app/Http/Controllers/Common/NotificationController.php

@@ -4,32 +4,33 @@ namespace App\Http\Controllers\Common;
 
 use App\Http\Controllers\Controller;
 use App\Model\helpdesk\Notification\Notification;
-use App\Model\helpdesk\Notification\NotificationType;
 use App\Model\helpdesk\Notification\UserNotification;
 use App\Model\helpdesk\Ticket\Tickets;
+use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\User;
+use App\Model\helpdesk\Notification\NotificationType;
+
+class NotificationController extends Controller {
 
-class NotificationController extends Controller
-{
     /**
-     *********************************************
+     * ******************************************** 
      * Class Notification Controller
-     *********************************************
+     * ********************************************
      * This controller is used to generate in app notification
      * under the folling occurrence 
      * 1. Ticket Creation
      * 2. Ticket Reply
-     * 3. User Creation.
+     * 3. User Creation
      * 
      * @author      Ladybird <info@ladybirdweb.com>
      */
     public $user;
 
     /**
-     * Constructor.
+     * Constructor
      */
-    public function __construct()
-    {
+    public function __construct() {
+
         $user = new User();
         $this->user = $user;
         // checking authentication
@@ -40,7 +41,6 @@ class NotificationController extends Controller
 
     /**
      * This function is used to create in app notifications.
-     *
      * @param type $model_id
      * @param type $userid_created
      * @param type $type_id
@@ -68,62 +68,49 @@ class NotificationController extends Controller
     }
 
     /**
-     * This function is to mark all ticket to read status.
-     *
+     * This function is to mark all ticket to read status
      * @param type $id
-     *
      * @return int
      */
-    public function markAllRead($id)
-    {
+    public function markAllRead($id) {
         $markasread = UserNotification::where('user_id', '=', \Auth::user()->id)->where('is_read', '=', '0')->get();
         foreach ($markasread as $mark) {
             $mark->is_read = '1';
             $mark->save();
         }
-
         return 1;
     }
 
     /**
-     * This function to mark read.
-     *
+     * This function to mark read
      * @param type $id
-     *
      * @return int
      */
-    public function markRead($id)
-    {
+    public function markRead($id) {
         $markasread = UserNotification::where('notification_id', '=', $id)->where('user_id', '=', \Auth::user()->id)->where('is_read', '=', '0')->get();
         foreach ($markasread as $mark) {
             $mark->is_read = '1';
             $mark->save();
         }
-
         return 1;
     }
 
     /**
-     * function to show all the notifications.
-     *
+     * function to show all the notifications
      * @return type
      */
-    public function show()
-    {
+    public function show() {
         $notifications = $this->getNotifications();
-
+        //dd($notifications);
         return view('notifications-all', compact('notifications'));
     }
 
     /**
-     * function to delete notifications.
-     *
+     * function to delete notifications
      * @param type $id
-     *
      * @return int
      */
-    public function delete($id)
-    {
+    public function delete($id) {
         $markasread = UserNotification::where('notification_id', '=', $id)->where('user_id', '=', \Auth::user()->id)->get();
         foreach ($markasread as $mark) {
             $mark->delete();
@@ -132,25 +119,36 @@ class NotificationController extends Controller
         return 1;
     }
 
+    public function deleteAll() {
+        try{
+        $notifications = new Notification();
+        if ($notifications->count()>0) {
+            foreach ($notifications->get() as $notification) {
+                $notification->delete();
+            }
+        }
+        $notifications->dummyDelete();
+        return redirect()->back()->with('success', 'deleted');
+        }  catch (\Exception $ex){
+            return redirect()->back()->with('fails',$ex->getMessage());
+        }
+    }
+
     /**
      * get the page to list the notifications.
-     *
      * @return response
      */
-    public static function getNotifications()
-    {
-        $notifications = UserNotification::join('notifications', 'user_notification.notification_id', '=', 'notifications.id')
-                ->join('notification_types', 'notifications.type_id', '=', 'notification_types.id')
-                ->where('user_notification.user_id', '=', \Auth::user()->id)
-                ->select('notification_types.id as id', 'notifications.id as notification_id',
-                    'user_notification.user_id as user_id', 'user_notification.is_read as is_read',
-                    'user_notification.created_at as created_at', 'user_notification.updated_at as updated_at', 'notifications.model_id as model_id',
-                    'notifications.userid_created as userid_created',
-                    'notifications.type_id as type_id', 'notification_types.message as message',
-                    'notification_types.type as type', 'notification_types.icon_class as icon_class')
-                ->orderBy('user_notification.created_at', 'desc')
-                ->paginate(10);
-
+    public static function getNotifications() {
+        $notifications = UserNotification::with([
+                    'notification.type' => function($query) {
+                        $query->select('id', 'message', 'type');
+                    }, 'users' => function($query) {
+                        $query->select('id', 'email', 'profile_pic');
+                    }, 'notification.model' => function($query) {
+                        $query->select('id', 'ticket_number');
+                    },
+        ]);
         return $notifications;
     }
+
 }

app/Http/Controllers/Common/PhpMailController.php

@@ -10,16 +10,14 @@ use App\Model\helpdesk\Settings\Company;
 use App\Model\helpdesk\Settings\Email;
 use App\User;
 use Auth;
+use Mail;
 use Exception;
 use Lang;
-use Mail;
 
-class PhpMailController extends Controller
-{
-    public function fetch_smtp_details($id)
-    {
+class PhpMailController extends Controller {
+
+    public function fetch_smtp_details($id) {
         $emails = Emails::where('id', '=', $id)->first();
-
         return $emails;
     }
 
@@ -28,8 +26,7 @@ class PhpMailController extends Controller
      *
      * @return type
      */
-    public function company()
-    {
+    public function company() {
         $company = Company::Where('id', '=', '1')->first();
         if ($company->company_name == null) {
             $company = 'Support Center';
@@ -48,32 +45,27 @@ class PhpMailController extends Controller
      *
      * @return type integer
      */
-    public function mailfrom($reg, $dept_id)
-    {
-        $email = Email::where('id', '=', '1')->first();
-        if ($reg == 1) {
-            return $email->sys_email;
-        } elseif ($dept_id > 0) {
-            $department = Department::where('id', '=', $dept_id)->first();
-            if ($department->outgoing_email) {
-                return $department->outgoing_email;
+    public function mailfrom($reg, $dept_id) {
+        $email_id = "";
+        $emails = Emails::where('department', '=', $dept_id)->first();
+
+        $email = Email::find(1);
+        if ($emails && $emails->sending_status) {
+            $email_id = $emails->id;
         } else {
-                return $email->sys_email;
-            }
+            $email_id = $email->sys_email;
         }
+        return $email_id;
     }
 
-    public function sendmail($from, $to, $message, $template_variables)
-    {
+    public function sendmail($from, $to, $message, $template_variables) {
         $this->setQueue();
         $job = new \App\Jobs\SendEmail($from, $to, $message, $template_variables);
-        $dispatch = $this->dispatch($job);
-
-        return $dispatch;
+        $this->dispatch($job);
     }
 
-    public function sendEmail($from, $to, $message, $template_variables)
-    {
+    public function sendEmail($from, $to, $message, $template_variables) {
+
         $from_address = $this->fetch_smtp_details($from);
         if ($from_address == null) {
             throw new Exception(Lang::get('lang.system-email-not-configured'));
@@ -104,11 +96,11 @@ class PhpMailController extends Controller
         $ticket_link_with_number = $this->checkElement('ticket_link_with_number', $template_variables);
 
         $system_from = $this->checkElement('system_from', $template_variables);
-        if ($system_from === '') {
+        if ($system_from === "") {
             $system_from = $this->company();
         }
         $system_link = $this->checkElement('system_link', $template_variables);
-        if ($system_link === '') {
+        if ($system_link === "") {
             $system_link = \Config::get('app.url');
         }
         $ticket_link = $this->checkElement('ticket_link', $template_variables);
@@ -121,6 +113,7 @@ class PhpMailController extends Controller
         $email_address = $this->checkElement('email_address', $template_variables);
         $user = $this->checkElement('user', $template_variables);
 
+
         $status = \DB::table('settings_email')->first();
 
         $template = TemplateType::where('name', '=', $template_type)->first();
@@ -134,7 +127,7 @@ class PhpMailController extends Controller
                     if ($template_data->subject) {
                         $subject = $template_data->subject;
                         if ($ticket_number != null) {
-                            $subject = $subject.' [#'.$ticket_number.']';
+                            $subject = $subject . ' [#' . $ticket_number . ']';
                         }
                     } else {
                         $subject = $message['subject'];
@@ -147,6 +140,7 @@ class PhpMailController extends Controller
                 $subject = null;
             }
 
+
             $variables = ['{!!$user!!}', '{!!$agent!!}', '{!!$ticket_number!!}', '{!!$content!!}', '{!!$from!!}', '{!!$ticket_agent_name!!}', '{!!$ticket_client_name!!}', '{!!$ticket_client_email!!}', '{!!$ticket_body!!}', '{!!$ticket_assigner!!}', '{!!$ticket_link_with_number!!}', '{!!$system_error!!}', '{!!$agent_sign!!}', '{!!$department_sign!!}', '{!!$password_reset_link!!}', '{!!$email_address!!}', '{!!$user_password!!}', '{!!$system_from!!}', '{!!$system_link!!}', '{!!$ticket_link!!}'];
 
             $data = [$user, $agent, $ticket_number, $content, $from, $ticket_agent_name, $ticket_client_name, $ticket_client_email, $ticket_body, $ticket_assigner, $ticket_link_with_number, $system_error, $agent_sign, $department_sign, $password_reset_link, $email_address, $user_password, $system_from, $system_link, $ticket_link];
@@ -156,20 +150,20 @@ class PhpMailController extends Controller
                 $contents = $messagebody;
             }
 
+
             if ($template_type == 'ticket-reply-agent') {
                 $line = '---Reply above this line--- <br/><br/>';
-                $content = $line.$messagebody;
+                $content = $line . $messagebody;
             } else {
                 $content = $messagebody;
             }
         }
         $send = $this->laravelMail($recipants, $recipantname, $subject, $content, $cc, $attachment);
-
         return $send;
     }
 
-    public function setMailConfig($from_address)
-    {
+    public function setMailConfig($from_address) {
+
         $username = $from_address->email_address;
         $fromname = $from_address->email_name;
         $password = $from_address->password;
@@ -187,7 +181,7 @@ class PhpMailController extends Controller
         }
         $configs = [
             'username' => $username,
-            'from'       => ['address' => $username, 'name' => $fromname],
+            'from' => ['address' => $username, 'name' => $fromname,],
             'password' => $password,
             'encryption' => $smtpsecure,
             'host' => $host,
@@ -197,36 +191,32 @@ class PhpMailController extends Controller
         foreach ($configs as $key => $config) {
             if (is_array($config)) {
                 foreach ($config as $from) {
-                    \Config::set('mail.'.$key, $config);
+                    \Config::set('mail.' . $key, $config);
                 }
             } else {
-                \Config::set('mail.'.$key, $config);
+                \Config::set('mail.' . $key, $config);
             }
         }
     }
 
-    public function setServices($emailid, $protocol)
-    {
+    public function setServices($emailid, $protocol) {
         $service = new \App\Model\MailJob\FaveoMail();
         $services = $service->where('email_id', $emailid)->lists('value', 'key')->toArray();
         $controller = new \App\Http\Controllers\Admin\helpdesk\EmailsController();
         $controller->setServiceConfig($protocol, $services);
     }
 
-    public function checkElement($element, $array)
-    {
-        $value = '';
+    public function checkElement($element, $array) {
+        $value = "";
         if (is_array($array)) {
-            if (array_key_exists($element, $array)) {
+            if (key_exists($element, $array)) {
                 $value = $array[$element];
             }
         }
-
         return $value;
     }
 
-    public function laravelMail($to, $toname, $subject, $data, $cc, $attach)
-    {
+    public function laravelMail($to, $toname, $subject, $data, $cc, $attach) {
         //dd($to, $toname, $subject, $data, $cc, $attach);
         //dd(\Config::get('mail'));
         //dd($attach);
@@ -263,12 +253,10 @@ class PhpMailController extends Controller
         if (is_object($mail) || (is_object($mail) && $mail->getStatusCode() == 200)) {
             $mail = 1;
         }
-
         return $mail;
     }
 
-    public function setQueue()
-    {
+    public function setQueue() {
         $short = 'database';
         $field = [
             'driver' => 'database',
@@ -286,20 +274,18 @@ class PhpMailController extends Controller
         $this->setQueueConfig($short, $field);
     }
 
-    public function setQueueConfig($short, $field)
-    {
+    public function setQueueConfig($short, $field) {
         \Config::set('queue.default', $short);
         foreach ($field as $key => $value) {
             \Config::set("queue.connections.$short.$key", $value);
         }
     }
 
-    public function attachmentMode($message, $file, $name, $mime, $mode)
-    {
+    public function attachmentMode($message, $file, $name, $mime, $mode) {
         if ($mode == 'data') {
             return $message->attachData(base64_decode($file, true), $name, ['mime' => $mime]);
         }
-
         return $message->attach($file, ['as' => $name, 'mime' => $mime]);
     }
+
 }

app/Http/Controllers/Common/SettingsController.php

@@ -11,6 +11,7 @@ use App\Model\helpdesk\Email\Smtp;
 // models
 use App\Model\helpdesk\Settings\Plugin;
 use App\Model\helpdesk\Theme\Widgets;
+use App\Model\helpdesk\Utility\Version_Check;
 use Config;
 // classes
 use Crypt;
@@ -26,15 +27,14 @@ use Lang;
  * ***************************
  * Controller to keep smtp details and fetch where ever needed.
  */
-class SettingsController extends Controller
-{
+class SettingsController extends Controller {
+
     /**
      * Create a new controller instance.
      *
      * @return type void
      */
-    public function __construct()
-    {
+    public function __construct() {
         $this->middleware('auth');
         $this->middleware('roles');
     }
@@ -44,8 +44,7 @@ class SettingsController extends Controller
      *
      * @return response
      */
-    public function widgets()
-    {
+    public function widgets() {
         return view('themes.default1.admin.helpdesk.theme.widgets');
     }
 
@@ -54,8 +53,7 @@ class SettingsController extends Controller
      *
      * @return response
      */
-    public function list_widget()
-    {
+    public function list_widget() {
         return \Datatable::collection(Widgets::where('id', '<', '7')->get())
                         ->searchColumns('name')
                         ->orderColumns('name', 'title', 'value')
@@ -69,33 +67,33 @@ class SettingsController extends Controller
                             return $model->value;
                         })
                         ->addColumn('Actions', function ($model) {
-                            return '<span data-toggle="modal" data-target="#edit_widget'.$model->id.'"><a class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a></span>
-                <div class="modal fade" id="edit_widget'.$model->id.'">
+                            return '<span data-toggle="modal" data-target="#edit_widget' . $model->id . '"><a class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a></span>
+                <div class="modal fade" id="edit_widget' . $model->id . '">
                     <div class="modal-dialog">
                         <div class="modal-content">
-                            <form action="'.url('edit-widget/'.$model->id).'" method="POST">
+                            <form action="' . url('edit-widget/' . $model->id) . '" method="POST">
                                 <div class="modal-header">
                                     <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
-                                    <h4 class="modal-title">'.strtoupper($model->name).' </h4>
+                                    <h4 class="modal-title">' . strtoupper($model->name) . ' </h4>
                                 </div>
                                 <div class="modal-body">
                                     <div class="form-group" style="width:100%">
-                                        <label>'.\Lang::get('lang.title').'</label><br/>
-                                        <input type="text" name="title" value="'.$model->title.'" class="form-control" style="width:100%">
+                                        <label>' . \Lang::get('lang.title') . '</label><br/>
+                                        <input type="text" name="title" value="' . $model->title . '" class="form-control" style="width:100%">
                                     </div>
                                     <br/>
                                     <div class="form-group" style="width:100%">
-                                        <label>'.\Lang::get('lang.content').'</label><br/>
-                                        <textarea name="content" class="form-control" style="width:100%" id="Content'.$model->id.'">'.$model->value.'</textarea>
+                                        <label>' . \Lang::get('lang.content') . '</label><br/>
+                                        <textarea name="content" class="form-control" style="width:100%" id="Content' . $model->id . '">' . $model->value . '</textarea>
                                     </div>
                                 </div>
                                 <div class="modal-footer">
-                                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">'.\Lang::get('lang.close').'</button>
-                                    <input type="submit" class="btn btn-primary" value="'.\Lang::get('lang.update').'">
+                                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">' . \Lang::get('lang.close') . '</button>
+                                    <input type="submit" class="btn btn-primary" value="' . \Lang::get('lang.update') . '">
                                 </div>
                                 <script>
                                     $(function () {
-                                        $("#Content'.$model->id.'").wysihtml5();
+                                        $("#Content' . $model->id . '").wysihtml5();
                                     });
                                 </script>
                             </form>
@@ -114,15 +112,13 @@ class SettingsController extends Controller
      *
      * @return type response
      */
-    public function edit_widget($id, Widgets $widgets, Request $request)
-    {
+    public function edit_widget($id, Widgets $widgets, Request $request) {
         $widget = $widgets->where('id', '=', $id)->first();
         $widget->title = $request->title;
         $widget->value = $request->content;
         try {
             $widget->save();
-
-            return redirect()->back()->with('success', $widget->name.Lang::get('lang.saved_successfully'));
+            return redirect()->back()->with('success', $widget->name . Lang::get('lang.saved_successfully'));
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->getMessage());
         }
@@ -133,8 +129,7 @@ class SettingsController extends Controller
      *
      * @return response
      */
-    public function social_buttons()
-    {
+    public function social_buttons() {
         return view('themes.default1.admin.helpdesk.theme.social');
     }
 
@@ -143,8 +138,7 @@ class SettingsController extends Controller
      *
      * @return response
      */
-    public function list_social_buttons()
-    {
+    public function list_social_buttons() {
         return \Datatable::collection(Widgets::where('id', '>', '6')->get())
                         ->searchColumns('name')
                         ->orderColumns('name', 'value')
@@ -155,25 +149,25 @@ class SettingsController extends Controller
                             return $model->value;
                         })
                         ->addColumn('Actions', function ($model) {
-                            return '<span data-toggle="modal" data-target="#edit_widget'.$model->id.'"><a class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a></span>
-                <div class="modal fade" id="edit_widget'.$model->id.'">
+                            return '<span data-toggle="modal" data-target="#edit_widget' . $model->id . '"><a class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a></span>
+                <div class="modal fade" id="edit_widget' . $model->id . '">
                     <div class="modal-dialog">
                         <div class="modal-content">
-                            <form action="'.url('edit-widget/'.$model->id).'" method="POST">
+                            <form action="' . url('edit-widget/' . $model->id) . '" method="POST">
                                 <div class="modal-header">
                                     <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
-                                    <h4 class="modal-title">'.strtoupper($model->name).' </h4>
+                                    <h4 class="modal-title">' . strtoupper($model->name) . ' </h4>
                                 </div>
                                 <div class="modal-body">
                                     <br/>
                                     <div class="form-group" style="width:100%">
-                                        <label>'.\Lang::get('lang.link').'</label><br/>
-                                        <input type="url" name="content" class="form-control" style="width:100%" value="'.$model->value.'">
+                                        <label>' . \Lang::get('lang.link') . '</label><br/>
+                                        <input type="url" name="content" class="form-control" style="width:100%" value="' . $model->value . '">
                                     </div>
                                 </div>
                                 <div class="modal-footer">
-                                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">'.\Lang::get('lang.close').'</button>
-                                    <input type="submit" class="btn btn-primary" value="'.\Lang::get('lang.update').'">
+                                    <button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">' . \Lang::get('lang.close') . '</button>
+                                    <input type="submit" class="btn btn-primary" value="' . \Lang::get('lang.update') . '">
                                 </div>
                             </form>
                         </div>
@@ -191,15 +185,14 @@ class SettingsController extends Controller
      *
      * @return type response
      */
-    public function edit_social_buttons($id, Widgets $widgets, Request $request)
-    {
+    public function edit_social_buttons($id, Widgets $widgets, Request $request) {
         $widget = $widgets->where('id', '=', $id)->first();
         $widget->title = $request->title;
         $widget->value = $request->content;
         try {
             $widget->save();
 
-            return redirect()->back()->with('success', $widget->name.' Saved Successfully');
+            return redirect()->back()->with('success', $widget->name . ' Saved Successfully');
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->errorInfo[2]);
         }
@@ -210,10 +203,8 @@ class SettingsController extends Controller
      *
      * @return type view
      */
-    public function getsmtp()
-    {
+    public function getsmtp() {
         $settings = Smtp::where('id', '=', '1')->first();
-
         return view('themes.default1.admin.helpdesk.emails.smtp', compact('settings'));
     }
 
@@ -222,8 +213,7 @@ class SettingsController extends Controller
      *
      * @return type view
      */
-    public function postsmtp(SmtpRequest $request)
-    {
+    public function postsmtp(SmtpRequest $request) {
         $data = Smtp::where('id', '=', 1)->first();
         $data->driver = $request->input('driver');
         $data->host = $request->input('host');
@@ -234,7 +224,6 @@ class SettingsController extends Controller
         $data->password = Crypt::encrypt($request->input('password'));
         try {
             $data->save();
-
             return \Redirect::route('getsmtp')->with('success', 'success');
         } catch (Exception $e) {
             return \Redirect::route('getsmtp')->with('fails', $e->errorInfo[2]);
@@ -249,8 +238,7 @@ class SettingsController extends Controller
      *
      * @return type view
      */
-    public function PostSettings(Settings $set, Request $request)
-    {
+    public function PostSettings(Settings $set, Request $request) {
         $settings = $set->where('id', '1')->first();
         $pass = $request->input('password');
         $password = Crypt::encrypt($pass);
@@ -263,7 +251,7 @@ class SettingsController extends Controller
         if (Input::file('logo')) {
             $name = Input::file('logo')->getClientOriginalName();
             $destinationPath = 'dist/logo';
-            $fileName = rand(0000, 9999).'.'.$name;
+            $fileName = rand(0000, 9999) . '.' . $name;
             Input::file('logo')->move($destinationPath, $fileName);
             $settings->logo = $fileName;
             $settings->save();
@@ -277,13 +265,11 @@ class SettingsController extends Controller
         }
     }
 
-    public function Plugins()
-    {
-        return view('themes.default1.admin.helpdesk.settings.plugins', ['info' => 1]);
+    public function Plugins() {
+        return view('themes.default1.admin.helpdesk.settings.plugins');
     }
 
-    public function GetPlugin()
-    {
+    public function GetPlugin() {
         $plugins = $this->fetchConfig();
 
         return \Datatable::collection(new Collection($plugins))
@@ -291,15 +277,15 @@ class SettingsController extends Controller
                         ->addColumn('name', function ($model) {
                             if (array_has($model, 'path')) {
                                 if ($model['status'] == 0) {
-                                    $activate = '<a href='.url('plugin/status/'.$model['path']).'>Activate</a>';
+                                    $activate = '<a href=' . url('plugin/status/' . $model['path']) . '>Activate</a>';
                                     $settings = ' ';
                                 } else {
-                                    $settings = '<a href='.url($model['settings']).'>Settings</a> | ';
-                                    $activate = '<a href='.url('plugin/status/'.$model['path']).'>Deactivate</a>';
+                                    $settings = '<a href=' . url($model['settings']) . '>Settings</a> | ';
+                                    $activate = '<a href=' . url('plugin/status/' . $model['path']) . '>Deactivate</a>';
                                 }
 
-                                $delete = '<a href="#"  id=delete'.$model['path'].' data-toggle=modal data-target=#del'.$model['path']."><span style='color:red'>Delete</span></a>"
-                                        ."<div class='modal fade' id=del".$model['path'].">
+                                $delete = '<a href="#"  id=delete' . $model['path'] . ' data-toggle=modal data-target=#del' . $model['path'] . "><span style='color:red'>Delete</span></a>"
+                                        . "<div class='modal fade' id=del" . $model['path'] . ">
                                             <div class='modal-dialog'>
                                                 <div class=modal-content>  
                                                     <div class=modal-header>
@@ -308,8 +294,8 @@ class SettingsController extends Controller
                                                     <div class=modal-body>
                                                        <p>Are you Sure ?</p>
                                                         <div class=modal-footer>
-                                                            <button type=button class='btn btn-default pull-left' data-dismiss=modal id=dismis>".\Lang::get('lang.close').'</button>
-                                                            <a href='.url('plugin/delete/'.$model['path'])."><button class='btn btn-danger'>Delete</button></a>
+                                                            <button type=button class='btn btn-default pull-left' data-dismiss=modal id=dismis>" . \Lang::get('lang.close') . '</button>
+                                                            <a href=' . url('plugin/delete/' . $model['path']) . "><button class='btn btn-danger'>Delete</button></a>
                                                         </div>
 
 
@@ -317,12 +303,12 @@ class SettingsController extends Controller
                                                 </div>
                                             </div>
                                         </div>";
-                                $action = '<br><br>'.$delete.' | '.$settings.$activate;
+                                $action = '<br><br>' . $delete . ' | ' . $settings . $activate;
                             } else {
                                 $action = '';
                             }
 
-                            return ucfirst($model['name']).$action;
+                            return ucfirst($model['name']) . $action;
                         })
                         ->addColumn('description', function ($model) {
                             return ucfirst($model['description']);
@@ -331,7 +317,7 @@ class SettingsController extends Controller
                             return ucfirst($model['author']);
                         })
                         ->addColumn('website', function ($model) {
-                            return '<a href='.$model['website'].' target=_blank>'.$model['website'].'</a>';
+                            return '<a href=' . $model['website'] . ' target=_blank>' . $model['website'] . '</a>';
                         })
                         ->addColumn('version', function ($model) {
                             return $model['version'];
@@ -344,9 +330,8 @@ class SettingsController extends Controller
      *
      * @return type
      */
-    public function ReadPlugins()
-    {
-        $dir = app_path().DIRECTORY_SEPARATOR.'Plugins';
+    public function ReadPlugins() {
+        $dir = app_path() . DIRECTORY_SEPARATOR . 'Plugins';
         $plugins = array_diff(scandir($dir), ['.', '..']);
 
         return $plugins;
@@ -359,16 +344,15 @@ class SettingsController extends Controller
      *
      * @return type
      */
-    public function PostPlugins(Request $request)
-    {
+    public function PostPlugins(Request $request) {
         $this->validate($request, ['plugin' => 'required|mimes:application/zip,zip,Zip']);
         try {
-            if (!extension_loaded('zip')) {
+            if (!extension_loaded('zip')){
                 throw new Exception('Please enable zip extension in your php');
             }
             $plug = new Plugin();
             $file = $request->file('plugin');
-            $destination = app_path().DIRECTORY_SEPARATOR.'Plugins';
+            $destination = app_path() . DIRECTORY_SEPARATOR . 'Plugins';
             $zipfile = $file->getRealPath();
             /*
              * get the file name and remove .zip
@@ -381,32 +365,32 @@ class SettingsController extends Controller
             if (in_array($filename, $dir_check)) {
                 return redirect()->back()->with('fails', Lang::get('lang.plugin-exists'));
             }
-            mkdir($destination.DIRECTORY_SEPARATOR.$filename);
+            mkdir($destination . DIRECTORY_SEPARATOR . $filename);
             /*
              * extract the zip file using zipper
              */
-            \Zipper::make($zipfile)->folder($filename2)->extractTo($destination.DIRECTORY_SEPARATOR.$filename);
+            \Zipper::make($zipfile)->folder($filename2)->extractTo($destination . DIRECTORY_SEPARATOR . $filename);
 
-            $file = app_path().DIRECTORY_SEPARATOR.'Plugins'.DIRECTORY_SEPARATOR.$filename; // Plugin file path
+            $file = app_path() . DIRECTORY_SEPARATOR . 'Plugins' . DIRECTORY_SEPARATOR . $filename; // Plugin file path
 
             if (file_exists($file)) {
-                $seviceporvider = $file.DIRECTORY_SEPARATOR.'ServiceProvider.php';
-                $config = $file.DIRECTORY_SEPARATOR.'config.php';
+                $seviceporvider = $file . DIRECTORY_SEPARATOR . 'ServiceProvider.php';
+                $config = $file . DIRECTORY_SEPARATOR . 'config.php';
                 if (file_exists($seviceporvider) && file_exists($config)) {
                     /*
                      * move to faveo config
                      */
-                    $faveoconfig = config_path().DIRECTORY_SEPARATOR.'plugins'.DIRECTORY_SEPARATOR.$filename.'.php';
+                    $faveoconfig = config_path() . DIRECTORY_SEPARATOR . 'plugins' . DIRECTORY_SEPARATOR . $filename . '.php';
                     if ($faveoconfig) {
 
                         //copy($config, $faveoconfig);
                         /*
                          * write provider list in app.php line 128
                          */
-                        $app = base_path().DIRECTORY_SEPARATOR.'config'.DIRECTORY_SEPARATOR.'app.php';
+                        $app = base_path() . DIRECTORY_SEPARATOR . 'config' . DIRECTORY_SEPARATOR . 'app.php';
                         chmod($app, 0644);
-                        $str = "\n\n\t\t\t'App\\Plugins\\$filename"."\\ServiceProvider',";
-                        $line_i_am_looking_for = 187;
+                        $str = "\n\n\t\t\t'App\\Plugins\\$filename" . "\\ServiceProvider',";
+                        $line_i_am_looking_for = 194;
                         $lines = file($app, FILE_IGNORE_NEW_LINES);
                         $lines[$line_i_am_looking_for] = $str;
                         file_put_contents($app, implode("\n", $lines));
@@ -419,7 +403,7 @@ class SettingsController extends Controller
                          */
                         $this->deleteDirectory($file);
 
-                        return redirect()->back()->with('fails', Lang::get('no-plugin-file').$file);
+                        return redirect()->back()->with('fails', Lang::get('no-plugin-file') . $file);
                     }
                 } else {
                     /*
@@ -427,7 +411,7 @@ class SettingsController extends Controller
                      */
                     $this->deleteDirectory($file);
 
-                    return redirect()->back()->with('fails', Lang::get('plugin-config-missing').$file);
+                    return redirect()->back()->with('fails', Lang::get('plugin-config-missing') . $file);
                 }
             } else {
                 /*
@@ -435,7 +419,7 @@ class SettingsController extends Controller
                  */
                 $this->deleteDirectory($file);
 
-                return redirect()->back()->with('fails', '<b>'.Lang::get('lang.plugin-path-missing').'</b>  '.$file);
+                return redirect()->back()->with('fails', '<b>' . Lang::get('lang.plugin-path-missing') . '</b>  ' . $file);
             }
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
@@ -449,8 +433,7 @@ class SettingsController extends Controller
      *
      * @return bool
      */
-    public function deleteDirectory($dir)
-    {
+    public function deleteDirectory($dir) {
         if (!file_exists($dir)) {
             return true;
         }
@@ -461,8 +444,8 @@ class SettingsController extends Controller
             if ($item == '.' || $item == '..') {
                 continue;
             }
-            chmod($dir.DIRECTORY_SEPARATOR.$item, 0777);
-            if (!$this->deleteDirectory($dir.DIRECTORY_SEPARATOR.$item)) {
+            chmod($dir . DIRECTORY_SEPARATOR . $item, 0777);
+            if (!$this->deleteDirectory($dir . DIRECTORY_SEPARATOR . $item)) {
                 return false;
             }
         }
@@ -471,9 +454,8 @@ class SettingsController extends Controller
         return rmdir($dir);
     }
 
-    public function ReadConfigs()
-    {
-        $dir = app_path().DIRECTORY_SEPARATOR.'Plugins'.DIRECTORY_SEPARATOR;
+    public function ReadConfigs() {
+        $dir = app_path() . DIRECTORY_SEPARATOR . 'Plugins' . DIRECTORY_SEPARATOR;
         $directories = scandir($dir);
         $files = [];
         foreach ($directories as $key => $file) {
@@ -481,7 +463,7 @@ class SettingsController extends Controller
                 continue;
             }
 
-            if (is_dir($dir.DIRECTORY_SEPARATOR.$file)) {
+            if (is_dir($dir . DIRECTORY_SEPARATOR . $file)) {
                 $files[$key] = $file;
             }
         }
@@ -490,7 +472,7 @@ class SettingsController extends Controller
         $plugins = [];
         if (count($files) > 0) {
             foreach ($files as $key => $file) {
-                $plugin = $dir.$file;
+                $plugin = $dir . $file;
                 $plugins[$key] = array_diff(scandir($plugin), ['.', '..', 'ServiceProvider.php']);
                 $plugins[$key]['file'] = $plugin;
             }
@@ -500,7 +482,7 @@ class SettingsController extends Controller
                 if ($dh = opendir($dir)) {
                     while (($file = readdir($dh)) !== false) {
                         if ($file == 'config.php') {
-                            $config[] = $dir.DIRECTORY_SEPARATOR.$file;
+                            $config[] = $dir . DIRECTORY_SEPARATOR . $file;
                         }
                     }
                     closedir($dh);
@@ -513,8 +495,7 @@ class SettingsController extends Controller
         }
     }
 
-    public function fetchConfig()
-    {
+    public function fetchConfig() {
         $configs = $this->ReadConfigs();
         //dd($configs);
         $plugs = new Plugin();
@@ -550,15 +531,14 @@ class SettingsController extends Controller
         return $attributes;
     }
 
-    public function DeletePlugin($slug)
-    {
-        $dir = app_path().DIRECTORY_SEPARATOR.'Plugins'.DIRECTORY_SEPARATOR.$slug;
+    public function DeletePlugin($slug) {
+        $dir = app_path() . DIRECTORY_SEPARATOR . 'Plugins' . DIRECTORY_SEPARATOR . $slug;
         $this->deleteDirectory($dir);
         /*
          * remove service provider from app.php
          */
-        $str = "'App\\Plugins\\$slug"."\\ServiceProvider',";
-        $path_to_file = base_path().DIRECTORY_SEPARATOR.'config'.DIRECTORY_SEPARATOR.'app.php';
+        $str = "'App\\Plugins\\$slug" . "\\ServiceProvider',";
+        $path_to_file = base_path() . DIRECTORY_SEPARATOR . 'config' . DIRECTORY_SEPARATOR . 'app.php';
         $file_contents = file_get_contents($path_to_file);
         $file_contents = str_replace($str, '//', $file_contents);
         file_put_contents($path_to_file, $file_contents);
@@ -571,14 +551,13 @@ class SettingsController extends Controller
         return redirect()->back()->with('success', 'Deleted Successfully');
     }
 
-    public function StatusPlugin($slug)
-    {
+    public function StatusPlugin($slug) {
         $plugs = new Plugin();
         $plug = $plugs->where('name', $slug)->first();
         if (!$plug) {
-            $app = base_path().DIRECTORY_SEPARATOR.'config'.DIRECTORY_SEPARATOR.'app.php';
-            $str = "\n'App\\Plugins\\$slug"."\\ServiceProvider',";
-            $line_i_am_looking_for = 187;
+            $app = base_path() . DIRECTORY_SEPARATOR . 'config' . DIRECTORY_SEPARATOR . 'app.php';
+            $str = "\n'App\\Plugins\\$slug" . "\\ServiceProvider',";
+            $line_i_am_looking_for = 194;
             $lines = file($app, FILE_IGNORE_NEW_LINES);
             $lines[$line_i_am_looking_for] = $str;
             file_put_contents($app, implode("\n", $lines));
@@ -590,9 +569,9 @@ class SettingsController extends Controller
         if ($status == 0) {
             $plug->status = 1;
 
-            $app = base_path().DIRECTORY_SEPARATOR.'config'.DIRECTORY_SEPARATOR.'app.php';
-            $str = "\n'App\\Plugins\\$slug"."\\ServiceProvider',";
-            $line_i_am_looking_for = 187;
+            $app = base_path() . DIRECTORY_SEPARATOR . 'config' . DIRECTORY_SEPARATOR . 'app.php';
+            $str = "\n'App\\Plugins\\$slug" . "\\ServiceProvider',";
+            $line_i_am_looking_for = 194;
             $lines = file($app, FILE_IGNORE_NEW_LINES);
             $lines[$line_i_am_looking_for] = $str;
             file_put_contents($app, implode("\n", $lines));
@@ -602,8 +581,8 @@ class SettingsController extends Controller
             /*
              * remove service provider from app.php
              */
-            $str = "\n'App\\Plugins\\$slug"."\\ServiceProvider',";
-            $path_to_file = base_path().DIRECTORY_SEPARATOR.'config'.DIRECTORY_SEPARATOR.'app.php';
+            $str = "\n'App\\Plugins\\$slug" . "\\ServiceProvider',";
+            $path_to_file = base_path() . DIRECTORY_SEPARATOR . 'config' . DIRECTORY_SEPARATOR . 'app.php';
 
             $file_contents = file_get_contents($path_to_file);
             $file_contents = str_replace($str, '//', $file_contents);

app/Http/Controllers/Common/Socialite.php

@@ -1,9 +1,9 @@
 <?php
 
 namespace App\Http\Controllers\Common; 
-
 use Socialite;
 
-class Socialite extends Socialite
-{
+class Socialite extends Socialite{
+    
 }
+

app/Http/Controllers/Common/TemplateSetController.php

@@ -6,9 +6,9 @@ use App\Http\Controllers\Controller;
 use App\Http\Requests\helpdesk\TemplateSetRequest;
 use App\Model\Common\Template;
 use App\Model\Common\TemplateSet;
-use Exception;
 use Illuminate\Http\Request;
 use Lang;
+use Exception;
 
 class TemplateSetController extends Controller
 {

app/Http/Controllers/HomeController.php

@@ -3,7 +3,7 @@
 namespace App\Http\Controllers;
 
 use App\Model\helpdesk\Ticket\Tickets;
-
+use App\Http\Controllers\Controller;
 class HomeController extends Controller
 {
     /*

app/Http/Controllers/Job/MailController.php

@@ -2,72 +2,66 @@
 
 namespace App\Http\Controllers\Job;
 
+use Illuminate\Http\Request;
+
+use App\Http\Requests;
 use App\Http\Controllers\Controller;
 use Exception;
 use Form;
-use Illuminate\Http\Request;
 
 class MailController extends Controller
 {
-    public function serviceForm(Request $request)
-    {
+    public function serviceForm(Request $request){
         $serviceid = $request->input('service');
         
-        $short_name = '';
+        $short_name = "";
         $mail_services  = new \App\Model\MailJob\MailService();
         $mail_service = $mail_services->find($serviceid);
-        if ($mail_service) {
+        if($mail_service){
             $short_name = $mail_service->short_name;
         }
         $form = $this->getServiceForm($short_name);
-
         return $form;
     }
     
-    public function form($label, $name, $class)
-    {
+    public function form($label,$name,$class){
         $mailid = \Input::get('emailid');
-        if ($mailid) {
+        if($mailid){
            $emails = new \App\Model\helpdesk\Email\Emails(); 
            $email = $emails->find($mailid);
-            $form = "<div class='".$class."'>".Form::label($name, $label)."<span class='text-red'> *</span>".
-                Form::text($name, $email->getExtraField($name), ['class' => 'form-control']).'</div>';
-        } else {
-            $form = "<div class='".$class."'>".Form::label($name, $label)."<span class='text-red'> *</span>".
-                Form::text($name, null, ['class' => 'form-control']).'</div>';
+           $form = "<div class='".$class."'>".Form::label($name, $label) ."<span class='text-red'> *</span>".
+                Form::text($name, $email->getExtraField($name), ['class' => "form-control"])."</div>";
+        }else{
+        $form = "<div class='".$class."'>".Form::label($name, $label) ."<span class='text-red'> *</span>".
+                Form::text($name, NULL, ['class' => "form-control"])."</div>";
         }
-
         return $form;
     }
     
-    public function getServiceForm($short_name)
-    {
-        $form = '';
-        try {
-            switch ($short_name) {
-                case 'smtp':
+    public function getServiceForm($short_name){
+        $form = "";
+        try{
+            switch ($short_name){
+                case "smtp":
                     return $form;
-                case 'mail':
+                case "mail":
                     return $form;
-                case 'sendmail':
+                case "sendmail":
                     return $form;
-                case 'mailgun':
-                    $form .= "<div class='row'>".$this->form('Domain', 'domain', 'col-md-6 form-group');
-                    $form .= $this->form('Secret Key', 'secret', 'col-md-6 form-group').'</div>';
-
+                case "mailgun":
+                    $form .= "<div class='row'>".$this->form('Domain', 'domain','col-md-6 form-group');
+                    $form .= $this->form('Secret Key', 'secret','col-md-6 form-group')."</div>";
                     return $form;
-                case 'mandrill':
-                    $form .= "<div class='row'>".$this->form('Secret Key', 'secret', 'col-md-6 form-group').'</div>';
-
+                case "mandrill":
+                    $form .= "<div class='row'>".$this->form('Secret Key', 'secret','col-md-6 form-group')."</div>";
                     return $form;
-                case 'log':
+                case "log":
                     return $form;
-                case 'ses':
-                     $form .= "<div class='row'>".$this->form('Key', 'key', 'col-md-6 form-group');
-                    $form .= $this->form('Secret Key', 'secret', 'col-md-6 form-group').$this->form('Region', 'region', 'col-md-6 form-group').'</div>';
-
+                case "ses":
+                     $form .= "<div class='row'>".$this->form('Key', 'key','col-md-6 form-group');
+                    $form .= $this->form('Secret Key', 'secret','col-md-6 form-group').$this->form('Region', 'region','col-md-6 form-group')."</div>";
                     return $form;
-                default:
+                default :
                     return $form;
             }
         } catch (Exception $ex) {

app/Http/Controllers/Job/QueueController.php

@@ -2,51 +2,47 @@
 
 namespace App\Http\Controllers\Job;
 
+use Illuminate\Http\Request;
 use App\Http\Controllers\Controller;
-use App\Http\Requests\helpdesk\Queue\QueueRequest;
-use App\Model\MailJob\FaveoQueue;
 use App\Model\MailJob\QueueService;
+use App\Model\MailJob\FaveoQueue;
 use Exception;
 use Form;
-use Illuminate\Http\Request;
+use App\Http\Requests\helpdesk\Queue\QueueRequest;
 
-class QueueController extends Controller
-{
-    public function index()
-    {
+class QueueController extends Controller {
+
+    public function index() {
         try {
             $queue = new QueueService();
             $queues = $queue->select('id', 'name', 'status')->get();
-
             return view('themes.default1.admin.helpdesk.queue.index', compact('queues'));
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function edit($id)
-    {
+    public function edit($id) {
         try {
             $queues = new QueueService();
             $queue = $queues->find($id);
             if (!$queue) {
-                throw new Exception('Sorry we can not find your request');
+                throw new Exception("Sorry we can not find your request");
             }
-
             return view('themes.default1.admin.helpdesk.queue.edit', compact('queue'));
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function update($id, QueueRequest $request)
-    {
+    public function update($id, QueueRequest $request) {
+        
         try {
             $values = $request->except('_token');
             $queues = new QueueService();
             $queue = $queues->find($id);
             if (!$queue) {
-                throw new Exception('Sorry we can not find your request');
+                throw new Exception("Sorry we can not find your request");
             }
             $setting = new FaveoQueue();
             $settings = $setting->where('service_id', $id)->get();
@@ -64,23 +60,21 @@ class QueueController extends Controller
                     ]);
                 }
             }
-
             return redirect()->back()->with('success', 'Updated');
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function activate($id)
-    {
+    public function activate($id) {
         try {
             $queues = new QueueService();
             $queue = $queues->find($id);
             $active_queue = $queues->where('status', 1)->first();
             if (!$queue) {
-                throw new Exception('Sorry we can not find your request');
+                throw new Exception("Sorry we can not find your request");
             }
-            if ($queue->isActivate() == false && $id != 1 && $id != 2) {
+            if ($queue->isActivate()==false&&$id!=1&&$id!=2) {
                 throw new Exception("To activate $queue->name , Please configure it first");
             }
             if ($active_queue) {
@@ -89,102 +83,89 @@ class QueueController extends Controller
             }
             $queue->status = 1;
             $queue->save();
-
             return redirect()->back()->with('success', 'Activated');
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
     
-    public function getForm(Request $request)
-    {
+    public function getForm(Request $request){
         $queueid = $request->input('queueid');
         $form = $this->getFormById($queueid);
-
         return $form;
     }
 
-    public function getShortNameById($queueid)
-    {
-        $short = '';
+    public function getShortNameById($queueid) {
+        $short = "";
         $queues = new QueueService();
         $queue = $queues->find($queueid);
         if ($queue) {
             $short = $queue->short_name;
         }
-
         return $short;
     }
 
-    public function getIdByShortName($short)
-    {
-        $id = '';
+    public function getIdByShortName($short) {
+        $id = "";
         $queues = new QueueService();
         $queue = $queues->where('short_name', $short)->first();
         if ($queue) {
             $id = $queue->id;
         }
-
         return $id;
     }
 
-    public function getFormById($id)
-    {
+    public function getFormById($id) {
         $short = $this->getShortNameById($id);
-        $form = '';
+        $form = "";
         switch ($short) {
-            case 'beanstalkd':
+            case "beanstalkd":
                 $form .= "<div class='row'>";
-                $form .= $this->form($short, 'Driver', 'driver', 'col-md-6 form-group', 'beanstalkd');
-                $form .= $this->form($short, 'Host', 'host', 'col-md-6 form-group', 'localhost');
+                $form .= $this->form($short, 'Driver', 'driver', 'col-md-6 form-group','beanstalkd');
+                $form .= $this->form($short, 'Host', 'host', 'col-md-6 form-group','localhost');
                 $form .= $this->form($short, 'Queue', 'queue', 'col-md-6 form-group', 'default');
-                $form .= '</div>';
-
+                $form .= "</div>";
                 return $form;
-            case 'sqs':
+            case "sqs":
                 $form .= "<div class='row'>";
-                $form .= $this->form($short, 'Driver', 'driver', 'col-md-6 form-group', 'sqs');
-                $form .= $this->form($short, 'Key', 'key', 'col-md-6 form-group', 'your-public-key');
+                $form .= $this->form($short, 'Driver', 'driver', 'col-md-6 form-group','sqs');
+                $form .= $this->form($short, 'Key', 'key', 'col-md-6 form-group','your-public-key');
                 $form .= $this->form($short, 'Secret', 'secret', 'col-md-6 form-group', 'your-queue-url');
                 $form .= $this->form($short, 'Region', 'region', 'col-md-6 form-group', 'us-east-1');
-                $form .= '</div>';
-
+                $form .= "</div>";
                 return $form;
-            case 'iron':
+            case "iron":
                 $form .= "<div class='row'>";
-                $form .= $this->form($short, 'Driver', 'driver', 'col-md-6 form-group', 'iron');
-                $form .= $this->form($short, 'Host', 'host', 'col-md-6 form-group', 'mq-aws-us-east-1.iron.io');
+                $form .= $this->form($short, 'Driver', 'driver', 'col-md-6 form-group','iron');
+                $form .= $this->form($short, 'Host', 'host', 'col-md-6 form-group','mq-aws-us-east-1.iron.io');
                 $form .= $this->form($short, 'Token', 'token', 'col-md-6 form-group', 'your-token');
                 $form .= $this->form($short, 'Project', 'project', 'col-md-6 form-group', 'your-project-id');
                 $form .= $this->form($short, 'Queue', 'queue', 'col-md-6 form-group', 'your-queue-name');
-                $form .= '</div>';
-
+                $form .= "</div>";
                 return $form;
-            case 'redis':
+            case "redis":
                 $form .= "<div class='row'>";
-                $form .= $this->form($short, 'Driver', 'driver', 'col-md-6 form-group', 'redis');
+                $form .= $this->form($short, 'Driver', 'driver', 'col-md-6 form-group','redis');
                 $form .= $this->form($short, 'Queue', 'queue', 'col-md-6 form-group', 'default');
-                $form .= '</div>';
-
+                $form .= "</div>";
                 return $form;
-            default:
+            default :
                 return $form;
         }
     }
 
-    public function form($short, $label, $name, $class, $placeholder = '')
-    {
+    public function form($short, $label, $name, $class, $placeholder = '') {
         $queueid = $this->getIdByShortName($short);
         $queues = new QueueService();
         $queue = $queues->find($queueid);
         if ($queue) {
-            $form = "<div class='".$class."'>".Form::label($name, $label)."<span class='text-red'> *</span>".
-                    Form::text($name, $queue->getExtraField($name), ['class' => 'form-control', 'placeholder' => $placeholder]).'</div>';
+            $form = "<div class='" . $class . "'>" . Form::label($name, $label) . "<span class='text-red'> *</span>" .
+                    Form::text($name, $queue->getExtraField($name), ['class' => "form-control", 'placeholder' => $placeholder]) . "</div>";
         } else {
-            $form = "<div class='".$class."'>".Form::label($name, $label)."<span class='text-red'> *</span>".
-                    Form::text($name, null, ['class' => 'form-control', 'placeholder' => $placeholder]).'</div>';
+            $form = "<div class='" . $class . "'>" . Form::label($name, $label) . "<span class='text-red'> *</span>" .
+                    Form::text($name, NULL, ['class' => "form-control", 'placeholder' => $placeholder]) . "</div>";
         }
-
         return $form;
     }
+
 }

app/Http/Controllers/Update/UpgradeController.php

@@ -9,18 +9,16 @@ use Artisan;
 use Exception;
 use Illuminate\Http\Request;
 
-class UpgradeController extends Controller
-{
+class UpgradeController extends Controller {
+
     public $dir;
 
-    public function __construct()
-    {
+    public function __construct() {
         $dir = base_path();
         $this->dir = $dir;
     }
 
-    public function getLatestVersion()
-    {
+    public function getLatestVersion() {
         try {
             $name = \Config::get('app.name');
             //dd($name);
@@ -40,7 +38,7 @@ class UpgradeController extends Controller
             $data = Utility::encryptByFaveoPublicKey(json_encode($data));
             //dd($data);
             $post_data = [
-                'data' => $data,
+                'data' => $data
             ];
             $url = 'http://faveohelpdesk.com/billing/public/verification';
             if (str_contains($url, ' ')) {
@@ -61,8 +59,7 @@ class UpgradeController extends Controller
         }
     }
 
-    public function downloadLatestCode()
-    {
+    public function downloadLatestCode() {
         $name = \Config::get('app.name');
         $durl = 'http://www.faveohelpdesk.com/billing/public/download-url';
         if (str_contains($durl, ' ')) {
@@ -78,8 +75,7 @@ class UpgradeController extends Controller
         return $download_url;
     }
 
-    public function saveLatestCodeAtTemp($download_url)
-    {
+    public function saveLatestCodeAtTemp($download_url) {
         echo '<p>Downloading New Update</p>';
         $context = stream_context_create(
                 [
@@ -91,10 +87,10 @@ class UpgradeController extends Controller
 
         $newUpdate = file_get_contents($download_url, false, $context);
         if (!is_dir("$this->dir/UPDATES/")) {
-            \File::makeDirectory($this->dir.'/UPDATES/', 0777);
+            \File::makeDirectory($this->dir . '/UPDATES/', 0777);
         }
 
-        $dlHandler = fopen($this->dir.'/UPDATES/'.'/faveo-helpdesk-master.zip', 'w');
+        $dlHandler = fopen($this->dir . '/UPDATES/' . '/faveo-helpdesk-master.zip', 'w');
         if (!fwrite($dlHandler, $newUpdate)) {
             echo '<p>Could not save new update. Operation aborted.</p>';
             exit();
@@ -103,28 +99,25 @@ class UpgradeController extends Controller
         echo '<p>Update Downloaded And Saved</p>';
     }
 
-    public function doUpdate()
-    {
+    public function doUpdate() {
         try {
             $memory_limit = ini_get('memory_limit');
             if ($memory_limit < 256) {
                 echo '<ul class=list-unstyled>';
                 echo "<li style='color:red;'>Sorry we can not process your request because of limited memory! You have only  $memory_limit. For this you need atleast 256 MB</li>";
                 echo '</ul>';
-
                 return 0;
             }
             if (!extension_loaded('zip')) {
                 echo '<ul class=list-unstyled>';
                 echo "<li style='color:red;'>Sorry we can not process your request because you don't have ZIP extension contact your system admin</li>";
                 echo '</ul>';
-
                 return 0;
             }
             //Artisan::call('down');
-            $update = $this->dir.'/UPDATES';
+            $update = $this->dir . '/UPDATES';
             //Open The File And Do Stuff
-            $zipHandle = zip_open($update.'/faveo-helpdesk-master.zip');
+            $zipHandle = zip_open($update . '/faveo-helpdesk-master.zip');
             //dd($update . '/faveo-' . $aV . '.zip');
 
             echo '<ul class=list-unstyled>';
@@ -137,29 +130,30 @@ class UpgradeController extends Controller
                     continue;
                 }
 
+
                 //Make the directory if we need to...
-                if (!is_dir($update.'/'.$thisFileDir.'/')) {
-                    \File::makeDirectory($update.'/'.$thisFileDir, 0775, true, true);
+                if (!is_dir($update . '/' . $thisFileDir . '/')) {
+                    \File::makeDirectory($update . '/' . $thisFileDir, 0775, true, true);
                     // mkdir($update.'/'. $thisFileDir, 0775);
-                    echo '<li style="color:white;">Created Directory '.$thisFileDir.'</li>';
+                    echo '<li style="color:white;">Created Directory ' . $thisFileDir . '</li>';
                 }
 
                 //Overwrite the file
-                if (!is_dir($update.'/'.$thisFileName)) {
-                    echo '<li style="color:white;">'.$thisFileName.'...........';
+                if (!is_dir($update . '/' . $thisFileName)) {
+                    echo '<li style="color:white;">' . $thisFileName . '...........';
                     $contents = zip_entry_read($aF, zip_entry_filesize($aF));
                     $contents = str_replace("\r\n", "\n", $contents);
                     $updateThis = '';
 
                     //If we need to run commands, then do it.
-                    if ($thisFileName == $thisFileDir.'/.env') {
-                        if (is_file($update.'/'.$thisFileDir.'/.env')) {
-                            unlink($update.'/'.$thisFileDir.'/.env');
-                            unlink($update.'/'.$thisFileDir.'/config/database.php');
+                    if ($thisFileName == $thisFileDir . '/.env') {
+                        if (is_file($update . '/' . $thisFileDir . '/.env')) {
+                            unlink($update . '/' . $thisFileDir . '/.env');
+                            unlink($update . '/' . $thisFileDir . '/config/database.php');
                         }
                         echo' EXECUTED</li>';
                     } else {
-                        $updateThis = fopen($update.'/'.$thisFileName, 'w');
+                        $updateThis = fopen($update . '/' . $thisFileName, 'w');
                         fwrite($updateThis, $contents);
                         fclose($updateThis);
                         unset($contents);
@@ -172,13 +166,12 @@ class UpgradeController extends Controller
             return true;
         } catch (Exception $ex) {
             echo '<ul class=list-unstyled>';
-            echo "<li style='color:red;'>".$ex->getMessage().'</li>';
+            echo "<li style='color:red;'>" . $ex->getMessage() . "</li>";
             echo '</ul>';
         }
     }
 
-    public function copyToActualDirectory($latest_version)
-    {
+    public function copyToActualDirectory($latest_version) {
         try {
             echo '<ul class=list-unstyled>';
             $directory = "$this->dir/UPDATES";
@@ -197,18 +190,17 @@ class UpgradeController extends Controller
 
             $this->deleteBarNotification('new-version');
 
-            echo "<li style='color:green;'>&raquo; Faveo Updated to v".Utility::getFileVersion().'</li>';
+            echo "<li style='color:green;'>&raquo; Faveo Updated to v" . Utility::getFileVersion() . "</li>";
             echo '</ul>';
         } catch (Exception $ex) {
             echo '<ul class=list-unstyled>';
-            echo "<li style='color:red;'>".$ex->getMessage().'</li>';
+            echo "<li style='color:red;'>" . $ex->getMessage() . "</li>";
             echo '</ul>';
         }
         exit();
     }
 
-    public function deleteBarNotification($key)
-    {
+    public function deleteBarNotification($key) {
         try {
             $noti = new BarNotification();
             $notifications = $noti->where('key', $key)->get();
@@ -220,24 +212,20 @@ class UpgradeController extends Controller
         }
     }
 
-    public function fileUpdate()
-    {
+    public function fileUpdate() {
         try {
             $latest_version = $this->getLatestVersion();
             if (Utility::getFileVersion() < $latest_version) {
                 $url = url('file-upgrade');
-
                 return view('themes.default1.update.file', compact('url'));
             }
-
             return redirect('dashboard')->with('fails', 'Could not find latest realeases from repository.');
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function fileUpgrading(Request $request)
-    {
+    public function fileUpgrading(Request $request) {
         try {
             //
             $latest_version = $this->getLatestVersion();
@@ -245,12 +233,13 @@ class UpgradeController extends Controller
             $current_version = Utility::getFileVersion();
             if ($latest_version != '') {
                 if (Utility::getFileVersion() < $latest_version) {
+
                     return view('themes.default1.update.update', compact('latest_version', 'current_version', 'request'));
                 }
             }
-
             return redirect('dashboard')->with('fails', 'Could not find latest realeases from repository.');
 
+
 //            else {
 //                return redirect()->back();
 //            }
@@ -259,8 +248,7 @@ class UpgradeController extends Controller
         }
     }
 
-    public function testScroll()
-    {
+    public function testScroll() {
         $ex = 1000;
         echo '<ul style=list-unstyled>';
         for ($i = 0; $i < $ex; $i++) {
@@ -269,8 +257,7 @@ class UpgradeController extends Controller
         echo '</ul>';
     }
 
-    public function fileUpgrading1(Request $request)
-    {
+    public function fileUpgrading1(Request $request) {
         if (Utility::getFileVersion() < Utility::getDatabaseVersion()) {
             $latest_version = $this->getLatestVersion();
 //            dd($latest_version);
@@ -280,7 +267,7 @@ class UpgradeController extends Controller
                 echo "<p>CURRENT VERSION: $current_version</p>";
                 echo '<p>Reading Current Releases List</p>';
                 if ($latest_version > $current_version) {
-                    echo '<p>New Update Found: v'.$latest_version.'</p>';
+                    echo '<p>New Update Found: v' . $latest_version . '</p>';
                     $found = true;
                     if (!is_file("$this->dir/UPDATES/faveo-helpdesk-master.zip")) {
                         if ($request->get('dodownload') == true) {
@@ -291,7 +278,7 @@ class UpgradeController extends Controller
                                 echo '<p>Error in you network connection.</p>';
                             }
                         } else {
-                            echo '<p>Latest code found. <a href='.url('file-upgrade?dodownload=true').'>&raquo; Download Now?</a></p>';
+                            echo '<p>Latest code found. <a href=' . url('file-upgrade?dodownload=true') . '>&raquo; Download Now?</a></p>';
                             exit();
                         }
                     } else {
@@ -300,7 +287,7 @@ class UpgradeController extends Controller
                     if ($request->get('doUpdate') == true) {
                         $updated = $this->doUpdate();
                     } else {
-                        echo '<p>Update ready. <a href='.url('file-upgrade?doUpdate=true').'>&raquo; Install Now?</a></p>';
+                        echo '<p>Update ready. <a href=' . url('file-upgrade?doUpdate=true') . '>&raquo; Install Now?</a></p>';
                         exit();
                     }
 
@@ -320,18 +307,17 @@ class UpgradeController extends Controller
         }
     }
 
-    public function getCurl($url)
-    {
+    public function getCurl($url) {
         try {
             $curl = Utility::_isCurl();
             if (!$curl) {
-                throw new Exception('Please enable your curl function to check latest update');
+                throw new Exception("Please enable your curl function to check latest update");
             }
             $ch = curl_init();
             curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
             curl_setopt($ch, CURLOPT_URL, $url);
             if (curl_exec($ch) === false) {
-                echo 'Curl error: '.curl_error($ch);
+                echo 'Curl error: ' . curl_error($ch);
             }
             $data = curl_exec($ch);
             curl_close($ch);
@@ -342,12 +328,11 @@ class UpgradeController extends Controller
         }
     }
 
-    public function postDownloadCurl($url, $data)
-    {
+    public function postDownloadCurl($url, $data) {
         try {
             $curl = Utility::_isCurl();
             if (!$curl) {
-                throw new Exception('Please enable your curl function to check latest update');
+                throw new Exception("Please enable your curl function to check latest update");
             }
             $ch = curl_init();
             curl_setopt($ch, CURLOPT_POST, 1);
@@ -355,23 +340,21 @@ class UpgradeController extends Controller
             curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
             curl_setopt($ch, CURLOPT_URL, $url);
             if (curl_exec($ch) === false) {
-                echo 'Curl error: '.curl_error($ch);
+                echo 'Curl error: ' . curl_error($ch);
             }
             $data = curl_exec($ch);
             curl_close($ch);
-
             return json_decode($data, true);
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function postCurl($url, $data)
-    {
+    public function postCurl($url, $data) {
         try {
             $curl = Utility::_isCurl();
             if (!$curl) {
-                throw new Exception('Please enable your curl function to check latest update');
+                throw new Exception("Please enable your curl function to check latest update");
             }
             $ch = curl_init();
             curl_setopt($ch, CURLOPT_POST, 1);
@@ -379,20 +362,18 @@ class UpgradeController extends Controller
             curl_setopt($ch, CURLOPT_RETURNTRANSFER, true);
             curl_setopt($ch, CURLOPT_URL, $url);
             if (curl_exec($ch) === false) {
-                echo 'Curl error: '.curl_error($ch);
+                echo 'Curl error: ' . curl_error($ch);
             }
             $data = curl_exec($ch);
             curl_close($ch);
             $data = Utility::decryptByFaveoPrivateKey($data);
-
             return json_decode($data, true);
         } catch (Exception $ex) {
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
 
-    public function databaseUpdate()
-    {
+    public function databaseUpdate() {
         try {
             if (Utility::getFileVersion() > Utility::getDatabaseVersion()) {
                 $url = url('database-upgrade');
@@ -406,8 +387,7 @@ class UpgradeController extends Controller
         }
     }
 
-    public function databaseUpgrade()
-    {
+    public function databaseUpgrade() {
         try {
             if (Utility::getFileVersion() > Utility::getDatabaseVersion()) {
                 Artisan::call('migrate', ['--force' => true]);
@@ -420,4 +400,5 @@ class UpgradeController extends Controller
             return redirect()->back()->with('fails', $ex->getMessage());
         }
     }
+
 }

app/Http/Controllers/Utility/LibraryController.php

@@ -7,10 +7,9 @@ use Config;
 use Exception;
 use Schema;
 
-class LibraryController extends Controller
-{
-    public static function getFileVersion()
-    {
+class LibraryController extends Controller {
+
+    public static function getFileVersion() {
         try {
             $app = Config::get('app.version');
             if ($app) {
@@ -23,8 +22,7 @@ class LibraryController extends Controller
         }
     }
 
-    public static function getDatabaseVersion()
-    {
+    public static function getDatabaseVersion() {
         try {
             $database = self::isDatabaseSetup();
             if ($database == true) {
@@ -41,8 +39,7 @@ class LibraryController extends Controller
         }
     }
 
-    public static function isDatabaseSetup()
-    {
+    public static function isDatabaseSetup() {
         try {
             if (Schema::hasTable('settings_system')) {
                 return true;
@@ -52,30 +49,28 @@ class LibraryController extends Controller
         }
     }
 
-    public static function encryptByFaveoPublicKey($data)
-    {
+    public static function encryptByFaveoPublicKey($data) {
         try {
-            $path = storage_path().DIRECTORY_SEPARATOR.'app'.DIRECTORY_SEPARATOR.'public.key';
+            $path = storage_path() . DIRECTORY_SEPARATOR . 'app' . DIRECTORY_SEPARATOR . 'public.key';
             //dd($path);
             $key_content = file_get_contents($path);
             $public_key = openssl_get_publickey($key_content);
 
-            $encrypted = $e = null;
-            openssl_seal($data, $encrypted, $e, [$public_key]);
+            $encrypted = $e = NULL;
+            openssl_seal($data, $encrypted, $e, array($public_key));
 
             $sealed_data = base64_encode($encrypted);
             $envelope = base64_encode($e[0]);
 
             $result = ['seal' => $sealed_data, 'envelope' => $envelope];
-
             return json_encode($result);
         } catch (Exception $ex) {
             throw new Exception($ex->getMessage());
         }
     }
 
-    public static function decryptByFaveoPrivateKey($encrypted)
-    {
+    public static function decryptByFaveoPrivateKey($encrypted) {
+
         try {
             $encrypted = json_decode($encrypted);
             if ($encrypted) {
@@ -83,12 +78,11 @@ class LibraryController extends Controller
                 $envelope = $encrypted->envelope;
                 $input = base64_decode($sealed_data);
                 $einput = base64_decode($envelope);
-                $path = storage_path('app'.DIRECTORY_SEPARATOR.'private.key');
+                $path = storage_path('app' . DIRECTORY_SEPARATOR . 'private.key');
                 $key_content = file_get_contents($path);
                 $private_key = openssl_get_privatekey($key_content);
-                $plaintext = null;
+                $plaintext = NULL;
                 openssl_open($input, $plaintext, $einput, $private_key);
-
                 return $plaintext;
             }
         } catch (Exception $ex) {
@@ -96,8 +90,8 @@ class LibraryController extends Controller
         }
     }
 
-    public static function _isCurl()
-    {
+    public static function _isCurl() {
         return function_exists('curl_version');
     }
+
 }

app/Http/Middleware/Authenticate.php

@@ -44,7 +44,6 @@ class Authenticate
         if ($this->auth->guest()) {
             if ($request->ajax()) {
                 $result = ['fails' => 'Unauthorized! Please login again'];
-
                 return response()->json(compact('result'));
             } else {
                 return redirect()->guest('auth/login');

app/Http/Middleware/CheckRole.php

@@ -3,7 +3,6 @@
 namespace App\Http\Middleware;
 
 use Closure;
-use Lang;
 
 /**
  * CheckRole.
@@ -26,6 +25,6 @@ class CheckRole
             return $next($request);
         }
 
-        return redirect('guest')->with('fails', Lang::get('lang.not-autherised'));
+        return redirect('guest')->with('fails', 'You are not Autherised');
     }
 }

app/Http/Middleware/CheckRoleAgent.php

@@ -3,7 +3,6 @@
 namespace App\Http\Middleware;
 
 use Closure;
-use Lang;
 
 /**
  * CheckRoleAgent.
@@ -26,6 +25,6 @@ class CheckRoleAgent
             return $next($request);
         }
 
-        return redirect('dashboard')->with('fails', Lang::get('lang.not-autherised'));
+        return redirect('dashboard')->with('fails', 'You are not Autherised');
     }
 }

app/Http/Middleware/CheckRoleUser.php

@@ -3,7 +3,6 @@
 namespace App\Http\Middleware;
 
 use Closure;
-use Lang;
 
 /**
  * CheckRoleUser.
@@ -26,6 +25,6 @@ class CheckRoleUser
             return $next($request);
         }
 
-        return redirect('guest')->with('fails', Lang::get('lang.not-autherised'));
+        return redirect('guest')->with('fails', 'You are not Autherised');
     }
 }

app/Http/Requests/helpdesk/AgentRequest.php

@@ -1,9 +1,9 @@
 <?php
 
 namespace App\Http\Requests\helpdesk;
+use App\Model\helpdesk\Settings\CommonSettings;
 
 use App\Http\Requests\Request;
-use App\Model\helpdesk\Settings\CommonSettings;
 
 /**
  * AgentRequest.
@@ -29,11 +29,10 @@ class AgentRequest extends Request
      */
     public function rules()
     {
-        $check = $this->check(new CommonSettings());
+        $check = $this->check(new CommonSettings);
         if ($check != 0) {
             return $check;
         }
-
         return [
             'user_name'  => 'required|unique:users|max:30',
             'first_name' => 'required|max:30',
@@ -52,11 +51,8 @@ class AgentRequest extends Request
 
     /**
      *@category Funcion to set rule if send opt is enabled
-     *
-     *@param object $settings (instance of Model common settings)
-     *
+     *@param Object $settings (instance of Model common settings)
      *@author manish.verma@ladybirdweb.com
-     *
      *@return array|int 
      */
     public function check($settings)

app/Http/Requests/helpdesk/ClientRequest.php

@@ -5,6 +5,7 @@ namespace App\Http\Requests\helpdesk;
 use App\Http\Requests\Request;
 use App\Model\helpdesk\Settings\CommonSettings;
 
+
 /**
  * CompanyRequest.
  *
@@ -29,12 +30,11 @@ class ClientRequest extends Request
      */
     public function rules()
     {
-        $check = $this->check(new CommonSettings());
+        $check = $this->check(new CommonSettings);
         if ($check != 0) {
             return $check;
             $custom_rule = $this->getCustomRule();
             $rules = array_merge($check, $custom_rule);
-
             return $rules;
         }
         $current_rule = [
@@ -45,82 +45,69 @@ class ClientRequest extends Request
         ];
         $custom_rule = $this->getCustomRule();
         $rules = array_merge($current_rule, $custom_rule);
-
         return $rules;
+        
     }
     
-    public function getHelpTopic()
-    {
+    public function getHelpTopic(){
         $help_topics = new \App\Model\helpdesk\Manage\Help_topic();
         $topic = $this->input('helptopic');
-        $help_topic = $help_topics->where('id', $topic)->first();
-
+        $help_topic = $help_topics->where('id',$topic)->first();
         return $help_topic;
     }
     
-    public function getCustomRule()
-    {
-        $custom_form = '';
+    public function getCustomRule(){
+        $custom_form = "";
         $help_topic = $this->getHelpTopic();
-        if ($help_topic) {
+        if($help_topic){
             $custom_form = $help_topic->custom_form;
-        }
             
+        }
         return $this->getForm($custom_form);
     }
     
-    public function getForm($formid)
-    {
-        $id = '';
+    public function getForm($formid){
+        $id = "";
         $forms = new \App\Model\helpdesk\Form\Forms();
-        $form = $forms->where('id', $formid)->first();
-        if ($form) {
+        $form = $forms->where('id',$formid)->first();
+        if($form){
             $id = $form->id;
-        }
             
+        }
         return $this->getFields($id);
     }
     
-    public function getFields($formid)
-    {
+    public function getFields($formid){
         $rules = [];
         $field = new \App\Model\helpdesk\Form\Fields();
-        $fields = $field->where('forms_id', $formid)->get();
-        if ($fields->count() > 0) {
-            foreach ($fields as $fd) {
-                if ($fd->required === '1') {
-                    $rules[str_replace(' ', '_', $fd->name)] = 'required';
+        $fields = $field->where('forms_id',$formid)->get();
+        if($fields->count()>0){
+            foreach($fields as $fd){
+                if($fd->required==='1'){
+                    $rules[str_replace(" ",'_',$fd->name)]="required";
                 }
-                $rules = array_merge($rules, $this->getChild($fd->id));
+                $rules = array_merge($rules,$this->getChild($fd->id));
             }
         }
-
         return $rules;
     }
     
-    public function getChild($fieldid)
-    {
+    public function getChild($fieldid){
         $children = new \App\Model\helpdesk\Form\FieldValue();
-        $childs = $children->where('field_id', $fieldid)->get();
+        $childs = $children->where('field_id',$fieldid)->get();
         $rules = [];
-        if ($childs->count() > 0) {
-            foreach ($childs as $child) {
+        if($childs->count()>0){
+            foreach($childs as $child){
                 $child_formid = $child->child_id;
-
                 return $this->getForm($child_formid);
             }
         }
-
         return [];
     }
-
     /**
      *@category Funcion to set rule if send opt is enabled
-     *
-     *@param object $settings (instance of Model common settings)
-     *
+     *@param Object $settings (instance of Model common settings)
      *@author manish.verma@ladybirdweb.com
-     *
      *@return array|int 
      */
     public function check($settings)

app/Http/Requests/helpdesk/CreateTicketRequest.php

@@ -1,10 +1,7 @@
 <?php
-
 namespace App\Http\Requests\helpdesk;
-
 use App\Http\Requests\Request;
 use App\Model\helpdesk\Settings\CommonSettings;
-
 /**
  * CreateTicketRequest.
  *
@@ -24,13 +21,11 @@ class CreateTicketRequest extends Request
     
     public function wantsJson()
     {
-        if (in_array('api', $this->segments())) {
+        if(in_array('api',$this->segments())){
             return true;
         }
-
         return false;
     }
-
     /**
      * Get the validation rules that apply to the request.
      *
@@ -38,11 +33,10 @@ class CreateTicketRequest extends Request
      */
     public function rules()
     {
-        $check = $this->check(new CommonSettings());
+        $check = $this->check(new CommonSettings);
         if ($check != 0) {
             return $check;
         }
-
         return [
             'email'     => 'required|email|max:60',
             'first_name'  => 'required|min:3|max:40',
@@ -54,14 +48,10 @@ class CreateTicketRequest extends Request
             'priority' => 'required',
         ];
     }
-
     /**
      *@category Funcion to set rule if send opt is enabled
-     *
-     *@param object $settings (instance of Model common settings)
-     *
+     *@param Object $settings (instance of Model common settings)
      *@author manish.verma@ladybirdweb.com
-     *
      *@return array|int 
      */
     public function check($settings)
@@ -86,11 +76,9 @@ class CreateTicketRequest extends Request
             return 0;
         } elseif (($settings->status == '0' || $settings->status == 0) && ($email_mandatory->status == '0' || $email_mandatory->status == 0)) {
             $rule = $this->onlyMobleRequired();
-
             return $rule;
         } elseif (($settings->status == '1' || $settings->status == 1) && ($email_mandatory->status == '0' || $email_mandatory->status == 0)) {
             $rule = $this->onlyMobleRequired();
-
             return $rule;
         } else {
             return 0;
@@ -99,9 +87,7 @@ class CreateTicketRequest extends Request
 
     /**
      *@category function to make only moble required rule
-     *
      *@param null
-     *
      *@return array
      */
     public function onlyMobleRequired()

app/Http/Requests/helpdesk/Job/TaskRequest.php

@@ -4,15 +4,14 @@ namespace App\Http\Requests\helpdesk\Job;
 
 use App\Http\Requests\Request;
 
-class TaskRequest extends Request
-{
+class TaskRequest extends Request {
+
     /**
      * Determine if the user is authorized to make this request.
      *
      * @return bool
      */
-    public function authorize()
-    {
+    public function authorize() {
         return true;
     }
 
@@ -21,8 +20,7 @@ class TaskRequest extends Request
      *
      * @return array
      */
-    public function rules()
-    {
+    public function rules() {
         return [
             'fetching-commands' => 'required_if:email_fetching,1',
             'notification-commands' => 'required_if:notification_cron,1',
@@ -33,16 +31,16 @@ class TaskRequest extends Request
         ];
     }
 
-    public function messages()
-    {
+    public function messages() {
         return [
             'fetching-commands.required_if' => 'Please choose your Email Fetching timing',
-            'notification-commands.required_if' => 'Please choose your Email Notification timing',
-            'work-commands.required_if'         => 'Please choose your Auto-close Workflow timing',
-            'workflow-dailyAt.required_if'      => 'Please enter the time for Auto-close Workflow timing',
-            'notification-dailyAt.required_if'  => 'Please enter the time for Email Notification timing',
-            'fetching-dailyAt.required_if'      => 'Please enter the time for Email Fetching timing',
+            'notification-commands.required_if'=>'Please choose your Email Notification timing',
+            'work-commands.required_if'=>'Please choose your Auto-close Workflow timing',
+            'workflow-dailyAt.required_if'=>'Please enter the time for Auto-close Workflow timing',
+            'notification-dailyAt.required_if'=>'Please enter the time for Email Notification timing',
+            'fetching-dailyAt.required_if'=>'Please enter the time for Email Fetching timing',
             
         ];
     }
+
 }

app/Http/Requests/helpdesk/LableUpdate.php

@@ -0,0 +1,40 @@
+<?php
+
+namespace App\Http\Requests\helpdesk;
+
+use App\Http\Requests\Request;
+use App\Model\helpdesk\Filters\Label;
+
+/**
+ * AgentUpdate.
+ *
+ * @author  Ladybird <info@ladybirdweb.com>
+ */
+class LableUpdate extends Request
+{
+    /**
+     * Determine if the user is authorized to make this request.
+     *
+     * @return bool
+     */
+    public function authorize()
+    {
+        return true;
+    }
+
+    /**
+     * Get the validation rules that apply to the request.
+     *
+     * @return array
+     */
+    public function rules()
+    {
+        $label_data = \Request::segments();
+        $label = Label::find($label_data[1]);         
+        return [
+            'title' => 'required|max:10|unique:labels,title,'.$label->id,
+            'color' => 'required|regex:/#([a-fA-F0-9]{3}){1,2}\b/',
+            'order' => 'required|integer'
+        ];             
+    }
+}

app/Http/Requests/helpdesk/Mail/MailRequest.php

@@ -23,56 +23,52 @@ class MailRequest extends Request
      */
     public function rules()
     {
+        
         $id = $this->segment(2);
         $email_address_rule = 'required|email|unique:emails';
-        if ($id) {
+        if($id){
             $email_address_rule = 'required|email|unique:emails,id,'.$id;
         }
        
+        
         $rules =  [
             'email_address' => $email_address_rule,
             'email_name' => 'required',
             'password' => 'required',
-            'sending_protocol' => 'required_if:sending_status,on',
+            'sending_protocol'=>'required_if:sending_status,on',
         ];
         $driver = $this->input('sending_protocol');
         $driver_rules = $this->getDriver($driver);
-        $rules = array_merge($rules, $driver_rules);
-
+        $rules = array_merge($rules,$driver_rules);
         return $rules;
     }
     
-    public function getDriver($serviceid)
-    {
+    public function getDriver($serviceid){
         $rules = [];
         $mail_services = new \App\Model\MailJob\MailService();
         $mail_service = $mail_services->find($serviceid);
-        if ($mail_service) {
+        if($mail_service){
             $short = $mail_service->short_name;
             $rules = $this->getRules($short);
         }
-
         return $rules;
     }
     
-    public function getRules($short)
-    {
+    public function getRules($short){
         $rules = [];
-        switch ($short) {
-            case 'mailgun':
+        switch ($short){
+            case "mailgun":
                 $rules =  [
-                    'domain' => 'required',
-                    'secret' => 'required',
+                    'domain'=>'required',
+                    'secret'=>'required',
                 ];
-
                 return $rules;
-            case 'mandrill':
+            case "mandrill":
                 $rules =  [
-                   'secret' => 'required',
+                   'secret'=>'required', 
                 ];
-
                 return $rules;
-            default:
+            default :
                 return $rules;
         }
     }

app/Http/Requests/helpdesk/PriorityRequest.php

@@ -30,13 +30,17 @@ class PriorityRequest extends Request
     {
         return [
             
+
              'priority'  => 'required|max:10',
             'status' => 'required',
             'priority_desc'  => 'required|max:255',
             'priority_color' => 'required',
              'ispublic' => 'required',
-             'priority_successfully_updated'                 => 'priority successfully updated',
-                          'priority_successfully_created!!!' => 'priority successfully created',
+             'priority_successfully_updated'=>'priority successfully updated',
+                          'priority_successfully_created!!!'=>'priority successfully created',
+
+
+
 
         ];
     }

app/Http/Requests/helpdesk/ProfileRequest.php

@@ -36,8 +36,8 @@ class ProfileRequest extends Request
     }
 
     /**
-     *Check the mobile number is unique or not.
      *
+     *Check the mobile number is unique or not
      *@return string
      */
     public function checkMobile()

app/Http/Requests/helpdesk/Queue/QueueRequest.php

@@ -25,19 +25,16 @@ class QueueRequest extends Request
     {
         $request = $this->except('_token');
         $rules = $this->setRule($request);
-
         return $rules;
     }
     
-    public function setRule($request)
-    {
+    public function setRule($request){
         $rules = [];
-        if (count($request) > 0) {
-            foreach ($request as $key => $value) {
-                $rules[$key] = 'required';
+        if(count($request)>0){
+            foreach($request as $key=>$value){
+                $rules[$key]='required';
             }
         }
-
         return $rules;
     }
 }

app/Http/Requests/helpdesk/RegisterRequest.php

@@ -29,11 +29,10 @@ class RegisterRequest extends Request
      */
     public function rules()
     {
-        $check = $this->check(new CommonSettings());
+        $check = $this->check(new CommonSettings);
         if ($check != 0) {
             return $check;
         }
-
         return [
             'email'                 => 'required|max:50|email|unique:users',
             'full_name'             => 'required',
@@ -44,11 +43,8 @@ class RegisterRequest extends Request
 
     /**
      *@category Funcion to set rule if send opt is enabled
-     *
-     *@param object $settings (instance of Model common settings)
-     *
+     *@param Object $settings (instance of Model common settings)
      *@author manish.verma@ladybirdweb.com
-     *
      *@return array|int 
      */
     public function check($settings)

app/Http/Requests/helpdesk/Sys_userRequest.php

@@ -1,9 +1,9 @@
 <?php
 
 namespace App\Http\Requests\helpdesk;
+use App\Model\helpdesk\Settings\CommonSettings;
 
 use App\Http\Requests\Request;
-use App\Model\helpdesk\Settings\CommonSettings;
 
 /**
  * Sys_userRequest.
@@ -29,11 +29,10 @@ class Sys_userRequest extends Request
      */
     public function rules()
     {   
-        $check = $this->check(new CommonSettings());
+        $check = $this->check(new CommonSettings);
         if ($check != 0) {
             return $check;
         }
-
         return [
             'first_name'    =>  'required',
             'user_name'     =>  'required|min:3|unique:users,user_name',
@@ -44,11 +43,8 @@ class Sys_userRequest extends Request
 
     /**
      *@category Funcion to set rule if send opt is enabled
-     *
-     *@param object $settings (instance of Model common settings)
-     *
+     *@param Object $settings (instance of Model common settings)
      *@author manish.verma@ladybirdweb.com
-     *
      *@return array|int 
      */
     public function check($settings)
@@ -67,11 +63,9 @@ class Sys_userRequest extends Request
             return 0;
         } elseif (($settings->status == '0' || $settings->status == 0) && ($email_mandatory->status == '0' || $email_mandatory->status == 0)) {
             $rule = $this->onlyMobleRequired();
-
             return $rule;
         } elseif (($settings->status == '1' || $settings->status == 1) && ($email_mandatory->status == '0' || $email_mandatory->status == 0)) {
             $rule = $this->onlyMobleRequired();
-
             return $rule;
         } else {
             return 0;
@@ -80,9 +74,7 @@ class Sys_userRequest extends Request
 
     /**
      *@category function to make only moble required rule
-     *
      *@param null
-     *
      *@return array
      */
     public function onlyMobleRequired()

app/Http/Requests/helpdesk/Sys_userUpdate.php

@@ -3,7 +3,6 @@
 namespace App\Http\Requests\helpdesk;
 
 use App\Http\Requests\Request;
-
 //use Illuminate\Http\Request as Req;
 /**
  * Sys_userUpdate.

app/Http/Requests/helpdesk/TicketRequest.php

@@ -9,15 +9,14 @@ use App\Http\Requests\Request;
  *
  * @author  Ladybird <info@ladybirdweb.com>
  */
-class TicketRequest extends Request
-{
+class TicketRequest extends Request {
+
     /**
      * Determine if the user is authorized to make this request.
      *
      * @return bool
      */
-    public function authorize()
-    {
+    public function authorize() {
         return true;
     }
 
@@ -26,13 +25,12 @@ class TicketRequest extends Request
      *
      * @return array
      */
-    public function rules()
-    {
-        $error = '';
+    public function rules() {
+        $error = "";
         try {
             $size = $this->size();
-            if ($size > 800 || $size == 0) {
-                throw new \Exception('File size exceeded', 422);
+            if ($size > 800 || $size==0) {
+                throw new \Exception("File size exceeded", 422);
             }
         } catch (\Exception $ex) {
             dd($ex);
@@ -43,25 +41,23 @@ class TicketRequest extends Request
 //        ];
     }
     
-    public function size()
-    {
+    public function size() {
         $files = $this->file('attachment');
         if (!$files) {
-            throw new \Exception('exceeded', 422);
+                throw new \Exception("exceeded", 422);
             }
         $size = 0;
         if (count($files) > 0) {
             foreach ($files as $file) {
-                $size += $file->getSize();
+                $size +=$file->getSize();
             }
         }
-
         return $size;
     }
 
-    public function error($e)
-    {
+    public function error($e) {
         if ($this->ajax() || $this->wantsJson()) {
+
             $message = $e->getMessage();
             if (is_object($message)) {
                 $message = $message->toArray();
@@ -70,4 +66,5 @@ class TicketRequest extends Request
             return $message;
         }
     }
+
 }

app/Http/Requests/kb/CategoryRequest.php

@@ -24,7 +24,6 @@ class CategoryRequest extends Request
     public function rules()
     {
         $id = $this->segment(2);
-
         return [
             'name'        => 'required|max:250|unique:kb_category,name,'.$id,
             'description' => 'required',

app/Http/Requests/kb/PageRequest.php

@@ -24,9 +24,8 @@ class PageRequest extends Request
     public function rules()
     {
         $slug = $this->segment(2);
-
         return [
-            'name' => 'required|unique:kb_pages,slug,'.$slug,
+            'name' => 'required|unique:kb_pages,slug,'.$slug
         ];
     }
 }

app/Http/ViewComposers/AgentLayout.php

@@ -0,0 +1,185 @@
+<?php
+
+namespace App\Http\ViewComposers;
+
+use Illuminate\View\View;
+use App\Model\helpdesk\Settings\Company;
+use Auth;
+use App\User;
+use App\Model\helpdesk\Ticket\Tickets;
+use App\Model\helpdesk\Agent\Department;
+
+class AgentLayout {
+
+    /**
+     * The user repository implementation.
+     *
+     * @var UserRepository
+     */
+    protected $company;
+    protected $users;
+    protected $tickets;
+    protected $department;
+
+    /**
+     * Create a new profile composer.
+     *
+     * @param  
+     * @return void
+     */
+    public function __construct(Company $company, User $users, Tickets $tickets, Department $department) {
+        $this->company = $company;
+        $this->auth = Auth::user();
+        $this->users = $users;
+        $this->tickets = $tickets;
+        $this->department = $department;
+    }
+
+    /**
+     * Bind data to the view.
+     *
+     * @param  View  $view
+     * @return void
+     */
+    public function compose(View $view) {
+        $notifications = \App\Http\Controllers\Common\NotificationController::getNotifications();
+        $view->with([
+            'company' => $this->company,
+            'notifications' => $notifications,
+            'myticket' => $this->myTicket(),
+            'unassigned' => $this->unassigned(),
+            'followup_ticket' => $this->followupTicket(),
+            'deleted' => $this->deleted(),
+            'tickets' => $this->inbox(),
+            'department' => $this->departments(),
+            'overdues' => $this->overdues(),
+            'due_today' => $this->getDueToday(),
+        ]);
+    }
+
+    public function users() {
+        return $this->users->select('id', 'profile_pic');
+    }
+
+    public function tickets() {
+        return $this->tickets->select('id', 'ticket_number');
+    }
+
+    public function departments() {
+        $array = [];
+        $tickets = $this->tickets;
+        if (\Auth::user()->role == 'agent') {
+            $tickets = $tickets->where('tickets.dept_id', '=', \Auth::user()->primary_dpt);
+        }
+        $tickets = $tickets
+                ->leftJoin('department as dep', 'tickets.dept_id', '=', 'dep.id')
+                ->leftJoin('ticket_status', 'tickets.status', '=', 'ticket_status.id')
+                ->select('dep.name as name', 'ticket_status.name as status', \DB::raw('COUNT(ticket_status.name) as count'))
+                ->groupBy('dep.name', 'ticket_status.name')
+                ->get();
+        $grouped = $tickets->groupBy('name');
+        $status = [];
+        foreach ($grouped as $key => $group) {
+            $status[$key] = $group->keyBy('status');
+        }
+        return collect($status);
+    }
+
+    public function myTicket() {
+        $ticket = $this->tickets();
+        if ($this->auth->role == 'admin') {
+            return $ticket->where('assigned_to', $this->auth->id)
+                    ->where('status', '1');
+        } elseif ($this->auth->role == 'agent') {
+            return $ticket->where('assigned_to', $this->auth->id)
+                    ->where('status', '1');
+        }
+    }
+
+    public function unassigned() {
+        $ticket = $this->tickets();
+        if ($this->auth->role == 'admin') {
+            return $ticket->where('assigned_to', '=', null)
+                    ->where('status', '=', '1')
+                    ->select('id');
+        } elseif ($this->auth->role == 'agent') {
+            return $ticket->where('assigned_to', '=', null)
+                    ->where('status', '=', '1')
+                    ->where('dept_id', '=', $this->auth->primary_dpt)
+                    ->select('id');
+        }
+    }
+
+    public function followupTicket() {
+        $ticket = $this->tickets();
+        if ($this->auth->role == 'admin') {
+            return $ticket->where('status', '1')->where('follow_up', '1')->select('id');
+        } elseif ($this->auth->role == 'agent') {
+            return $ticket->where('status', '1')->where('follow_up', '1')->select('id');
+        }
+    }
+
+
+    public function deleted() {
+        $ticket = $this->tickets();
+        if ($this->auth->role == 'admin') {
+            return $ticket->where('status', '5')->select('id');
+        } elseif ($this->auth->role == 'agent') {
+            return $ticket->where('status', '5')->where('dept_id', '=', $this->auth->primary_dpt)
+                    ->select('id');
+        }
+    }
+
+    public function inbox() {
+        $ticket = $this->tickets();
+        if ($this->auth->role == 'admin') {
+            return $ticket->whereIn('status', array(1, 7))->select('id');
+        } elseif ($this->auth->role == 'agent') {
+            return $ticket->whereIn('status', array(1, 7))
+                    ->where('dept_id', '=', $this->auth->primary_dpt)
+                    ->orWhere('assigned_to', '=', Auth::user()->id)
+                    ->select('id');
+        }
+    }
+
+    public function overdues() {
+        $ticket = $this->tickets();
+        if ($this->auth->role == 'admin') {
+            return $ticket->where('status', '=', 1)
+                            ->where('isanswered', '=', 0)
+                            ->whereNotNull('tickets.duedate')
+                            ->where('tickets.duedate', '!=', '00-00-00 00:00:00')
+                            ->where('tickets.duedate', '<', \Carbon\Carbon::now())
+                            ->select('tickets.id');
+        } elseif ($this->auth->role == 'agent') {
+            return $ticket->where('status', '=', 1)
+                            ->where('isanswered', '=', 0)
+                            ->whereNotNull('tickets.duedate')
+                            ->where('dept_id', '=', $this->auth->primary_dpt)
+                            ->where('tickets.duedate', '!=', '00-00-00 00:00:00')
+                            ->where('tickets.duedate', '<', \Carbon\Carbon::now())
+                            ->select('tickets.id');
+        }
+    }
+
+
+    public function getDueToday()
+    {
+        $ticket = $this->tickets();
+        if ($this->auth->role == 'admin') {
+            return $ticket->where('status', '=', 1)
+                            ->where('status','=',1 )
+                            ->where('isanswered', '=', 0)
+                            ->whereNotNull('duedate')
+                            ->whereRaw('date(duedate) = ?', [date('Y-m-d')]);
+        } elseif ($this->auth->role == 'agent') {
+            return $ticket->where('status', '=', 1)
+                            ->where('status','=',1 )
+                            ->where('isanswered', '=', 0)
+                            ->whereNotNull('duedate')
+                            ->where('dept_id', '=', $this->auth->primary_dpt)
+                            ->whereRaw('date(duedate) = ?', [date('Y-m-d')]);
+        }
+
+    }
+}

app/Http/ViewComposers/AuthUser.php

@@ -0,0 +1,28 @@
+<?php
+
+namespace App\Http\ViewComposers;
+
+use Illuminate\View\View;
+use Auth;
+
+class AuthUser {
+
+    protected $user;
+
+    public function __construct() {
+        $this->user = Auth::user();
+    }
+
+    public function compose(View $view) {
+        $view->with([
+            'auth_user_role' => $this->user->role,
+            'auth_user_id'=>$this->user->id,
+            'auth_user_profile_pic'=>$this->user->profile_pic,
+            'auth_name'=>$this->user->name(),
+            'auth_user_active'=>$this->user->active,
+            'auth_user_primary_dept'=>  $this->user->primary_dept,
+            'auth_user_assign_group'=>$this->user->assign_group,
+        ]);
+    }
+
+}

app/Http/ViewComposers/UpdateNotification.php

@@ -0,0 +1,21 @@
+<?php
+
+namespace App\Http\ViewComposers;
+
+use Illuminate\View\View;
+use App\Model\Update\BarNotification;
+
+class UpdateNotification {
+
+    public function __construct() {
+        
+    }
+
+    public function compose(View $view) {
+
+        $notification = new BarNotification();
+        $notice = $notification->where('value', '!=', '')->select('value')->get();
+        $view->with(['notification' => $notice]);
+    }
+
+}

app/Http/breadcrumbs.php

@@ -0,0 +1,615 @@
+<?php
+
+Breadcrumbs::register('dashboard', function ($breadcrumbs) {
+    //$breadcrumbs->parent('/');
+    $breadcrumbs->push(Lang::get('lang.dashboard'), route('dashboard'));
+});
+
+Breadcrumbs::register('notification.list', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push('All Notifications', route('notification.list'));
+});
+
+Breadcrumbs::register('notification.settings', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push('Notifications Settings', route('notification.settings'));
+});
+
+Breadcrumbs::register('groups.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.groups'), route('groups.index'));
+});
+Breadcrumbs::register('groups.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('groups.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('groups.create'));
+});
+Breadcrumbs::register('groups.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('groups.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('groups/{groups}/edit'));
+});
+
+Breadcrumbs::register('departments.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.departments'), route('departments.index'));
+});
+Breadcrumbs::register('departments.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('departments.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('departments.create'));
+});
+Breadcrumbs::register('departments.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('departments.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('departments/{departments}/edit'));
+});
+
+Breadcrumbs::register('teams.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.teams'), route('teams.index'));
+});
+Breadcrumbs::register('teams.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('teams.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('teams.create'));
+});
+Breadcrumbs::register('teams.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('teams.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('teams/{teams}/edit'));
+});
+
+Breadcrumbs::register('agents.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.agents'), route('agents.index'));
+});
+Breadcrumbs::register('agents.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('agents.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('agents.create'));
+});
+Breadcrumbs::register('agents.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('agents.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('agents/{agents}/edit'));
+});
+
+Breadcrumbs::register('emails.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.emails'), route('emails.index'));
+});
+Breadcrumbs::register('emails.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('emails.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('emails.create'));
+});
+Breadcrumbs::register('emails.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('emails.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('emails/{emails}/edit'));
+});
+
+Breadcrumbs::register('banlist.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.banlists'), route('banlist.index'));
+});
+Breadcrumbs::register('banlist.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('banlist.index');
+    $breadcrumbs->push(Lang::get('lang.add'), route('banlist.create'));
+});
+Breadcrumbs::register('banlist.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('banlist.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('agents/{agents}/edit'));
+});
+
+Breadcrumbs::register('template-sets.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push('All Template sets', route('template-sets.index'));
+});
+Breadcrumbs::register('show.templates', function ($breadcrumbs) {
+    $page = App\Model\Common\Template::whereId(1)->first();
+    $breadcrumbs->parent('template-sets.index');
+    $breadcrumbs->push('All Templates', route('show.templates', $page->id));
+});
+Breadcrumbs::register('templates.edit', function ($breadcrumbs) {
+    $page = App\Model\Common\Template::whereId(1)->first();
+    $breadcrumbs->parent('show.templates');
+    $breadcrumbs->push('Edit Template', route('templates.edit', $page->id));
+});
+
+Breadcrumbs::register('getdiagno', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.email_diagnostic'), route('getdiagno'));
+});
+
+Breadcrumbs::register('helptopic.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.help_topics'), route('helptopic.index'));
+});
+Breadcrumbs::register('helptopic.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('helptopic.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('helptopic.create'));
+});
+Breadcrumbs::register('helptopic.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('helptopic.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('helptopic/{helptopic}/edit'));
+});
+
+Breadcrumbs::register('sla.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.sla-plans'), route('sla.index'));
+});
+Breadcrumbs::register('sla.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('sla.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('sla.create'));
+});
+Breadcrumbs::register('sla.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('sla.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('sla/{sla}/edit'));
+});
+
+Breadcrumbs::register('forms.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.forms'), route('forms.index'));
+});
+Breadcrumbs::register('forms.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('forms.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('forms.create'));
+});
+Breadcrumbs::register('forms.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('forms.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('forms/{forms}/edit'));
+});
+Breadcrumbs::register('forms.show', function ($breadcrumbs) {
+    $breadcrumbs->parent('forms.index');
+    $breadcrumbs->push(Lang::get('lang.view'), url('forms/{forms}'));
+});
+Breadcrumbs::register('forms.add.child', function ($breadcrumbs) {
+    $breadcrumbs->parent('forms.index');
+    $breadcrumbs->push('Add Child', url('forms/add-child/{forms}'));
+});
+
+Breadcrumbs::register('get.job.scheder', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.cron-jobs'), route('get.job.scheder'));
+});
+
+Breadcrumbs::register('getcompany', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.company_settings'), route('getcompany'));
+});
+Breadcrumbs::register('getsystem', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.system-settings'), route('getsystem'));
+});
+Breadcrumbs::register('getticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.ticket-setting'), route('getticket'));
+});
+Breadcrumbs::register('getemail', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.email-settings'), route('getemail'));
+});
+Breadcrumbs::register('getresponder', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.auto_responce'), route('getresponder'));
+});
+
+Breadcrumbs::register('getalert', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.alert_notices_setitngs'), route('getalert'));
+});
+Breadcrumbs::register('security.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.security_settings'), route('security.index'));
+});
+// Templates > Upload Templates
+Breadcrumbs::register('security.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('security.index');
+    $breadcrumbs->push('Upload security', route('security.create'));
+});
+// Templates > [Templates Name]
+Breadcrumbs::register('security.show', function ($breadcrumbs, $photo) {
+    $breadcrumbs->parent('security.index');
+    $breadcrumbs->push($photo->title, route('security.show', $photo->id));
+});
+// Templates > [Templates Name] > Edit Templates
+Breadcrumbs::register('security.edit', function ($breadcrumbs, $photo) {
+    $breadcrumbs->parent('security.show', $photo);
+    $breadcrumbs->push('Edit security', route('security.edit', $photo->id));
+});
+
+Breadcrumbs::register('close-workflow.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.close_ticket_workflow_settings'), route('close-workflow.index'));
+});
+
+Breadcrumbs::register('statuss.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.status_settings'), route('statuss.index'));
+});
+
+Breadcrumbs::register('statuss.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push('Create Status', route('statuss.create'));
+});
+
+Breadcrumbs::register('status.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push('Edit Status', url('status/edit/{id}'));
+});
+
+Breadcrumbs::register('ratings.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.ratings_settings'), route('ratings.index'));
+});
+
+Breadcrumbs::register('rating.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('ratings.index');
+    $breadcrumbs->push('Create Ratings', route('rating.create'));
+});
+
+Breadcrumbs::register('rating.edit', function ($breadcrumbs) {
+    $page = App\Model\helpdesk\Ratings\Rating::whereId(1)->first();
+    $breadcrumbs->parent('ratings.index');
+    $breadcrumbs->push('Edit Ratings');
+});
+
+Breadcrumbs::register('admin-profile', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.profile'), route('admin-profile'));
+});
+
+Breadcrumbs::register('widgets', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.widget-settings'), route('widgets'));
+});
+
+Breadcrumbs::register('social.buttons', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.social-widget-settings'), route('social.buttons'));
+});
+
+Breadcrumbs::register('setting', function ($breadcrumbs) {
+    $breadcrumbs->push(Lang::get('lang.admin_panel'), route('setting'));
+});
+
+Breadcrumbs::register('plugins', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.plugins'), route('plugins'));
+});
+
+Breadcrumbs::register('LanguageController', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.language-settings'), route('LanguageController'));
+});
+
+Breadcrumbs::register('add-language', function ($breadcrumbs) {
+    $breadcrumbs->parent('LanguageController');
+    $breadcrumbs->push(Lang::get('lang.add'), route('add-language'));
+});
+Breadcrumbs::register('workflow', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.ticket_workflow'), route('workflow'));
+});
+Breadcrumbs::register('workflow.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('workflow');
+    $breadcrumbs->push(Lang::get('lang.create'), route('workflow.create'));
+});
+
+Breadcrumbs::register('workflow.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('workflow');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('workflow/edit/{id}'));
+});
+Breadcrumbs::register('api.settings.get', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.api_settings'), route('api.settings.get'));
+});
+
+Breadcrumbs::register('err.debug.settings', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.error-debug-settings'), route('err.debug.settings'));
+});
+
+Breadcrumbs::register('closed.approvel.ticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.approvel_ticket_list'), route('closed.approvel.ticket'));
+});
+Breadcrumbs::register('user.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.user_directory'), route('user.index'));
+});
+Breadcrumbs::register('user.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('user.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('user.create'));
+});
+Breadcrumbs::register('user.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('user.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('user/{user}/edit'));
+});
+Breadcrumbs::register('user.show', function ($breadcrumbs) {
+    $breadcrumbs->parent('user.index');
+    $breadcrumbs->push(Lang::get('lang.view-profile'), url('user/{user}'));
+});
+
+Breadcrumbs::register('user.export', function ($breadcrumbs) {
+    $breadcrumbs->parent('user.index');
+    $breadcrumbs->push("Export", url('user-export'));
+});
+
+Breadcrumbs::register('organizations.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.organizations'), route('organizations.index'));
+});
+Breadcrumbs::register('organizations.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('organizations.index');
+    $breadcrumbs->push(Lang::get('lang.create'), route('organizations.create'));
+});
+Breadcrumbs::register('organizations.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('organizations.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('organizations/{organizations}/edit'));
+});
+Breadcrumbs::register('organizations.show', function ($breadcrumbs) {
+    $breadcrumbs->parent('organizations.index');
+    $breadcrumbs->push(Lang::get('lang.view_organization_profile'), url('organizations/{organizations}'));
+});
+Breadcrumbs::register('canned.list', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.canned_response'), route('canned.list'));
+});
+Breadcrumbs::register('canned.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('canned.list');
+    $breadcrumbs->push(Lang::get('lang.create'), route('canned.create'));
+});
+
+Breadcrumbs::register('canned.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('canned.list');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('canned/edit/{id}'));
+});
+
+Breadcrumbs::register('profile', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.my_profile'), route('profile'));
+});
+Breadcrumbs::register('agent-profile-edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('profile');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('profile-edit'));
+});
+Breadcrumbs::register('inbox.ticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.inbox'), route('inbox.ticket'));
+});
+Breadcrumbs::register('open.ticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.open'), route('open.ticket'));
+});
+Breadcrumbs::register('answered.ticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.answered'), route('answered.ticket'));
+});
+Breadcrumbs::register('myticket.ticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.my_tickets'), route('myticket.ticket'));
+});
+Breadcrumbs::register('overdue.ticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.overdue'), route('overdue.ticket'));
+});
+Breadcrumbs::register('closed.ticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.closed'), route('closed.ticket'));
+});
+Breadcrumbs::register('assigned.ticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.assigned'), route('assigned.ticket'));
+});
+Breadcrumbs::register('newticket', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.create'), route('newticket'));
+});
+Breadcrumbs::register('ticket.thread', function ($breadcrumbs, $id) {
+    $breadcrumbs->parent('dashboard');
+    $ticket_number = App\Model\helpdesk\Ticket\Tickets::where('id', '=', $id)->first();
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . $ticket_number->ticket_number, url('/thread/{id}'));
+});
+Breadcrumbs::register('get-trash', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.trash'), route('get-trash'));
+});
+Breadcrumbs::register('unassigned', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.tickets') . '&nbsp; > &nbsp;' . Lang::get('lang.unassigned'), route('unassigned'));
+});
+
+Breadcrumbs::register('dept.open.ticket', function ($breadcrumbs, $dept) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.department') . '&nbsp; > &nbsp;' . $dept . '&nbsp; > &nbsp;' . Lang::get('lang.open_tickets'), url('/{dept}/open'));
+});
+Breadcrumbs::register('dept.closed.ticket', function ($breadcrumbs, $dept) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.department') . '&nbsp; > &nbsp;' . $dept . '&nbsp; > &nbsp;' . Lang::get('lang.closed_tickets'), url('/{dept}/closed'));
+});
+Breadcrumbs::register('report.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.dashboard'), route('dashboard'));
+});
+Breadcrumbs::register('home', function ($breadcrumbs) {
+    $breadcrumbs->push('Home', route('home'));
+});
+Breadcrumbs::register('/', function ($breadcrumbs) {
+    $breadcrumbs->push('Home', route('/'));
+});
+Breadcrumbs::register('form', function ($breadcrumbs) {
+    $breadcrumbs->push('Create Ticket', route('form'));
+});
+Breadcrumbs::register('check_ticket', function ($breadcrumbs, $id) {
+    $page = \App\Model\helpdesk\Ticket\Tickets::whereId(1)->first();
+    $breadcrumbs->parent('ticket2');
+    $breadcrumbs->push('Check Ticket');
+});
+Breadcrumbs::register('show.ticket', function ($breadcrumbs) {
+    $breadcrumbs->push('Ticket', route('form'));
+});
+Breadcrumbs::register('client.profile', function ($breadcrumbs) {
+    $breadcrumbs->push('My Profile');
+});
+Breadcrumbs::register('ticket2', function ($breadcrumbs) {
+    $breadcrumbs->push('My Tickets', route('ticket2'));
+});
+
+Breadcrumbs::register('client-verify-number', function ($breadcrumbs) {
+    $breadcrumbs->push('Profile', route('client-verify-number'));
+});
+Breadcrumbs::register('post-client-verify-number', function ($breadcrumbs) {
+    $breadcrumbs->push('My Profile', route('post-client-verify-number'));
+});
+Breadcrumbs::register('error500', function ($breadcrumbs) {
+    $breadcrumbs->push('500');
+});
+Breadcrumbs::register('error404', function ($breadcrumbs) {
+    $breadcrumbs->push('404');
+});
+Breadcrumbs::register('errordb', function ($breadcrumbs) {
+    $breadcrumbs->push('Error establishing connection to database');
+});
+Breadcrumbs::register('unauth', function ($breadcrumbs) {
+    $breadcrumbs->push('Unauthorized Access');
+});
+Breadcrumbs::register('board.offline', function ($breadcrumbs) {
+    $breadcrumbs->push('Board Offline');
+});
+Breadcrumbs::register('category.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.category'), route('category.index'));
+});
+Breadcrumbs::register('category.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('category.index');
+    $breadcrumbs->push(Lang::get('lang.add'), route('category.create'));
+});
+Breadcrumbs::register('category.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('category.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('category/{category}/edit'));
+});
+Breadcrumbs::register('category.show', function ($breadcrumbs) {
+    $breadcrumbs->parent('category.index');
+    $breadcrumbs->push(Lang::get('lang.view'), url('category/{category}'));
+});
+
+Breadcrumbs::register('article.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.article'), route('article.index'));
+});
+Breadcrumbs::register('article.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('article.index');
+    $breadcrumbs->push(Lang::get('lang.add'), route('article.create'));
+});
+Breadcrumbs::register('article.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('article.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('article/{article}/edit'));
+});
+Breadcrumbs::register('article.show', function ($breadcrumbs) {
+    $breadcrumbs->parent('article.index');
+    $breadcrumbs->push(Lang::get('lang.view'), url('article/{article}'));
+});
+
+Breadcrumbs::register('settings', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.settings'), route('settings'));
+});
+Breadcrumbs::register('comment', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.comments'), route('comment'));
+});
+Breadcrumbs::register('page.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.pages'), route('page.index'));
+});
+Breadcrumbs::register('page.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('page.index');
+    $breadcrumbs->push(Lang::get('lang.add'), route('page.create'));
+});
+Breadcrumbs::register('page.edit', function ($breadcrumbs) {
+    $breadcrumbs->parent('page.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), url('page/{page}/edit'));
+});
+Breadcrumbs::register('page.show', function ($breadcrumbs) {
+    $breadcrumbs->parent('page.index');
+    $breadcrumbs->push(Lang::get('lang.view'), url('page/{page}'));
+});
+Breadcrumbs::register('article-list', function ($breadcrumbs) {
+    $breadcrumbs->push('Article List', route('article-list'));
+});
+
+Breadcrumbs::register('search', function ($breadcrumbs) {
+    $breadcrumbs->push('Knowledge-base', route('home'));
+    $breadcrumbs->push('Search Result');
+});
+
+Breadcrumbs::register('show', function ($breadcrumbs) {
+    $breadcrumbs->push('Knowledge-base', route('home'));
+    $breadcrumbs->push('Article List', route('article-list'));
+    $breadcrumbs->push('Article');
+});
+Breadcrumbs::register('category-list', function ($breadcrumbs) {
+    $breadcrumbs->push('Category List', route('category-list'));
+});
+Breadcrumbs::register('categorylist', function ($breadcrumbs) {
+    $breadcrumbs->push('Category List', route('category-list'));
+    $breadcrumbs->push('Category');
+});
+Breadcrumbs::register('contact', function ($breadcrumbs) {
+    $breadcrumbs->parent('/');
+    $breadcrumbs->push(Lang::get('lang.contact'), route('contact'));
+});
+Breadcrumbs::register('pages', function ($breadcrumbs) {
+    $breadcrumbs->push('Pages');
+});
+Breadcrumbs::register('queue', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.queues'), route('queue'));
+});
+Breadcrumbs::register('queue.edit', function ($breadcrumbs) {
+    $id = \Input::segment(2);
+    $breadcrumbs->parent('queue');
+    $breadcrumbs->push(Lang::get('lang.edit'), route('queue.edit', $id));
+});
+
+Breadcrumbs::register('url.settings', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.url'), route('url.settings'));
+});
+
+Breadcrumbs::register('social', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.social-media'), route('social'));
+});
+Breadcrumbs::register('social.media', function ($breadcrumbs) {
+    $id = \Input::segment(2);
+    $breadcrumbs->parent('social');
+    $breadcrumbs->push(Lang::get('lang.settings'), route('social.media', $id));
+});
+Breadcrumbs::register('priority.index', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('Ticket Priority'), route('priority.index'));
+});
+Breadcrumbs::register('priority.create', function ($breadcrumbs) {
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('Ticket Priority'), route('priority.index'));
+    $breadcrumbs->push(Lang::get('lang.create'), route('priority.create'));
+});
+Breadcrumbs::register('priority.edit', function ($breadcrumbs) {
+    $breadcrumbs->push(Lang::get('Ticket Priority'), route('priority.index'));
+    $breadcrumbs->push(Lang::get('Edit'), route('priority.index'));
+});
+
+Breadcrumbs::register('dept.inprogress.ticket', function ($breadcrumbs, $dept) {
+    $breadcrumbs->parent('dashboard');
+    $breadcrumbs->push(Lang::get('lang.department') . '&nbsp; > &nbsp;' . $dept . '&nbsp; > &nbsp;' . Lang::get('lang.assigned_tickets'), url('/{dept}/inprogress'));
+});
+
+Breadcrumbs::register('labels.index', function($breadcrumbs){
+    $breadcrumbs->parent('setting');
+    $breadcrumbs->push(Lang::get('lang.label'), 'labels.index');
+});
+
+Breadcrumbs::register('labels.create', function($breadcrumbs){
+    $breadcrumbs->parent('labels.index');
+    $breadcrumbs->push(Lang::get('lang.create'), 'labels.create');
+});
+
+Breadcrumbs::register('labels.edit', function($breadcrumbs){
+    $breadcrumbs->parent('labels.index');
+    $breadcrumbs->push(Lang::get('lang.edit'), 'labels.edit');
+});

app/Http/helpers.php

@@ -1,22 +1,19 @@
 <?php
 
-function loging($context, $message, $level = 'error', $array = [])
-{
-    \Log::$level($message.':-:-:-'.$context, $array);
+function loging($context, $message, $level = 'error', $array = []) {
+
+    \Log::$level($message . ":-:-:-" . $context, $array);
 }
 
-function checkArray($key, $array)
-{
-    $value = '';
+function checkArray($key, $array) {
+    $value = "";
     if (array_key_exists($key, $array)) {
         $value = $array[$key];
     }
-
     return $value;
 }
 
-function mime($type)
-{
+function mime($type) {
     if ($type == 'jpg' ||
             $type == 'png' ||
             $type == 'PNG' ||
@@ -28,17 +25,105 @@ function mime($type)
             $type == 'image/jpeg' ||
             $type == 'image/jpg' ||
             $type == 'image/gif' ||
-            $type == 'application/octet-stream' ||
-            $type == 'image/png' ||
+           // $type == "application/octet-stream" ||
+            $type == "image/png" ||
             starts_with($type, 'image')) {
-        return 'image';
+        return "image";
     }
 }
-function removeUnderscore($string)
-{
+
+function removeUnderscore($string) {
     if (str_contains($string, '_') === true) {
         $string = str_replace('_', ' ', $string);
     }
-
     return ucfirst($string);
 }
+
+function isItil() {
+    $check = false;
+    if (\Schema::hasTable('sd_releases') && \Schema::hasTable('sd_changes') && \Schema::hasTable('sd_problem')) {
+        $check = true;
+    }
+    return $check;
+}
+
+function isAsset() {
+    $check = false;
+    if (\Schema::hasTable('sd_assets')) {
+        $check = true;
+    }
+    return $check;
+}
+
+function itilEnabled() {
+    $check = false;
+    if (\Schema::hasTable('common_settings')) {
+        $settings = \DB::table('common_settings')->where('option_name', 'itil')->first();
+        if ($settings && $settings->status == 1) {
+            $check = true;
+        }
+    }
+    return $check;
+}
+
+function isBill() {
+    $check = false;
+    if (\Schema::hasTable('common_settings')) {
+        $settings = \DB::table('common_settings')->where('option_name', 'bill')->first();
+        if ($settings && $settings->status == 1) {
+            $check = true;
+        }
+    }
+    return $check;
+}
+
+function deletePopUp($id, $url, $title = "Delete", $class = "btn btn-sm btn-danger", $btn_name = "Delete", $button_check = true) {
+    $button = "";
+    if ($button_check == true) {
+        $button = '<a href="#delete" class="' . $class . '" data-toggle="modal" data-target="#delete' . $id . '">' . $btn_name . '</a>';
+    }
+    return $button . '<div class="modal fade" id="delete' . $id . '">
+                    <div class="modal-dialog">
+                        <div class="modal-content">
+                            <div class="modal-header">
+                                <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
+                                <h4 class="modal-title">' . $title . '</h4>
+                            </div>
+                            <div class="modal-body">
+                                <div class="row">
+                                <div class="col-md-12">
+                                <p>Are you sure ?</p>
+                                </div>
+                                </div>
+                            </div>
+                            <div class="modal-footer">
+                                <button type="button" id="close" class="btn btn-default pull-left" data-dismiss="modal">Close</button>
+                                <a href="' . $url . '" class="btn btn-danger">Delete</a>
+                            </div>
+                        </div>
+                    </div>
+                </div>';
+}
+
+function isInstall() {
+    $check = false;
+    $env = base_path('.env');
+    if (\File::exists($env) && env('DB_INSTALL') == 1) {
+        $check = true;
+    }
+    return $check;
+}
+
+function faveotime($date, $hour = 0, $min = 0, $sec = 0) {
+    if (is_bool($hour) && $hour == true) {
+        $hour = $date->hour;
+    }
+    if (is_bool($min) && $min == true) {
+        $min = $date->minute;
+    }
+    if (is_bool($sec) && $sec == true) {
+        $sec = $date->second;
+    }
+    $date1 = \Carbon\Carbon::create($date->year, $date->month, $date->day, $hour, $min, $sec);
+    return $date1->hour($hour)->minute($min)->second($sec);
+}