Updates
This commit is contained in:
Manish Verma
@@ -1382,4 +1382,165 @@ return [
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'use_subject' => 'Use Assunto',
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'reopen' => 'Reabrir',
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/*******************************New updated ********************************************/
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/* Translation Required */
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/***************************************************************************************/
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'invalid_attempt' => 'Invalid Attempt',
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/* ---------------------------------------------------------------------------------------
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* Latest update 27-07-2016
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* -----------------------------------------------------------------------------------
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*/
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'queue' => 'Queue',
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'queues' => 'Queues',
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/* * -------------------------------------------------------------------------------------------------
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* OTP messages body to send to user while registering, resetting passwords
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* --------------------------------------------------------------------------------------------------
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*/
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'hello' => 'Hello',
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'reset-link-msg' => ",\r\nHere is the link to reset your password.\r\n",
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'otp-for-your' => ",\r\nOTP for your",
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'account-verification-is' => 'account verification is',
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'extra-text' => ".\r\nYou can login to verify your account via OTP or just click on the link we've sent to your email address.",
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'otp-not-sent' => 'We faced some problem in sending OTP please try after some time.',
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/* * -------------------------------------------------------------------------------------------
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* Ticket number settings 03-08-2016
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* ------------------------------------------------------------------------------------------
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*/
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'format' => 'Format',
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'ticket-number-format' => 'This setting is used to generate ticket numbers. Use hash signs (`#`) where digits are to be placed & dollar sign(‘$’) where characters are to be placed . Any other text in the number format will be preserved. ',
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'ticket-number-type' => 'Choose a sequence from which to derive new ticket numbers. The system has a incrementing sequence and a random sequence by default',
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/* * ----------------------------------------------------------------------------------------------------
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* Social media integration
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* ---------------------------------------------------------------------------------------------------------
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*/
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'client_id' => 'Client id',
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'client_secret' => 'Client secret',
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'redirect' => 'Redirect URL',
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'details' => 'Details',
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'social-media' => 'Social media',
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/* * ----------------------------------------------------------------------------------------------
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* Report
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* ----------------------------------------------------------------------------------------------
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*/
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'report' => 'Report',
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'Report' => 'REPORT',
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'start_date' => 'Start date',
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'end_date' => 'End date',
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'select' => 'Select',
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'generate' => 'Generate',
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'day' => 'Day',
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'week' => 'Week',
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'month' => 'Month',
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'Currnet_In_Progress' => 'CURRENT IN PROGRESS',
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'Total_Created' => 'TOTAL CREATED',
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'Total_Reopened' => 'TOTAL REOPENED',
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'Total_Closed' => 'TOTAL CLOSED',
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'tabular' => 'Tabular',
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'reopened' => 'Reopened',
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/* ---------------------------------------------------------------------------------------
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* Ticket Priority
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* -----------------------------------------------------------------------------------
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*/
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'ticket_priority' => 'Ticket priority',
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'priority' => 'Priority',
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'priority_desc' => 'Priority description',
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'priority_urgency' => 'Priority urgency',
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'priority_id' => 'Priority Id',
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'priority_color' => 'Priority color',
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'ispublic' => 'IsPublic',
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'is_default' => 'By default',
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'create_ticket_priority' => 'Create ticket priority',
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'agent_notes' => 'Agent notes',
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'select_priority' => 'Select priority',
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'normal' => 'Normal',
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'ispublic' => 'Visibility',
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'make-default-priority' => 'Make default priority',
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'priority_successfully_created' => 'Priority successfully created',
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'priority_successfully_updated' => 'Priority successfully updated',
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'delete_successfully' => 'Delete successfully',
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'user_priority_status' => 'User priority status',
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'current' => 'Current:',
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'active_user_can_select_the_priority_while_creating_ticket' => 'Active user can select the priority while creating ticket',
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/* --------------------------------------------------------------------------------------------
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* Approval Updated
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* --------------------------------------------------------------------------------------------
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*/
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'approval' => 'Approval',
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'approval_tickets' => 'Approval tickets',
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'approve' => 'Approve',
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'approval_request' => 'Approval request',
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'approvel_ticket_list' => 'Approvel ticket list',
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'approval_settings' => 'Approval settings',
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'close_all_ticket_for_approval' => 'Close all tickets for approval',
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'approval_settings-created-successfully' => 'Approval settings created successfully',
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/* --------------------------------------------------------------------------------------------
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* Followup Updated
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* --------------------------------------------------------------------------------------------
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*/
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'followup' => 'Followup',
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'followup_tickets' => 'Followup tickets',
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'followup_Notification' => 'Followup notification',
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/*
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*--------------------------------------------------------------------------------------------
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*Updated 6-9-2016
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*---------------------------------------------------------------------------------------
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*/
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'not-available' => 'Not available',
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/* --------------------------------------------------------------------------------------------
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* User Module
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* --------------------------------------------------------------------------------------------
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*/
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'agent_report' => 'Agent report',
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'assign_tickets' => 'Assign tickets',
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'delete_agent' => 'Delete agent',
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'delete_user' => 'Delete user',
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'confirm_deletion' => 'Confirm deletion',
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'delete_all_content' => 'Delete all content',
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'agent_profile' => 'Agent profile',
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'change_role_to_admin' => 'Change role to admin',
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'change_role_to_user' => 'Change role to user',
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'change_role_to_agent' => 'Change role to agent',
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'change_password' => 'Change password',
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'role_change' => 'Role change',
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'password_generator' => 'Password generator',
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'depertment' => 'Depertment',
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'duetoday' => 'Due today',
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'today-due_tickets' => 'Today\'s due ticekts',
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'password_change_successfully' => 'Password changed successfully',
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'role_change_successfully' => 'Role changed successfully',
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'user_delete_successfully' => 'User deleted successfully',
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'agent_delete_successfully' => 'Agent deleted successfully',
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'select_another_agent' => 'Select another agent',
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'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent deleted successfully and ticket assigned to another agent',
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'deleted_user' => 'Deleted User',
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'deleted_user_directory' => 'Deleted User Directory',
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'restore' => 'Restore',
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'user_restore_successfully' => 'User restore successfully',
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/*** updates 28-11-2016***/
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'apply' => 'Apply',
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/** updates 2-12-2016 **/
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'sort-by' => 'Sort by',
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'created-at' => 'Created at',
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'or' => 'OR',
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'activate' => 'Activate',
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'system-email-not-configured' => 'We are unable to process email request as the system has no configured email for sending mails. Please contact and report system admin.',
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'assign-ticket' => 'Assign tickets',
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'can-not-inactive-group' => 'Can not make the group inactive as it has agents assigned in it. Please assign those agents to another group and try again.',
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'internal-note-has-been-added' => 'Internal note added to the ticket',
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'active-users' => 'Active users',
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'deleted-users' => 'Deleted users',
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'view-option' => 'View options',
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'accoutn-not-verified' => 'User account is not verified',
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'enabled' => 'Enabled',
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'disabled' => 'Disabled',
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'user-account-is-deleted' => 'This user account has been deleted.',
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'restore-user' => 'Restore user account',
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'delete-account-caution-info' => 'Please note this account may still have open tickets in the system.',
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];
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