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This commit is contained in:
Manish Verma
2016-12-13 18:18:25 +05:30
parent fc98add11c
commit 2d8e640e9b
2314 changed files with 97798 additions and 75664 deletions
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185
app/Http/ViewComposers/AgentLayout.php Normal file
View File

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<?php
namespace App\Http\ViewComposers;
use Illuminate\View\View;
use App\Model\helpdesk\Settings\Company;
use Auth;
use App\User;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Agent\Department;
class AgentLayout {
/**
* The user repository implementation.
*
* @var UserRepository
*/
protected $company;
protected $users;
protected $tickets;
protected $department;
/**
* Create a new profile composer.
*
* @param
* @return void
*/
public function __construct(Company $company, User $users, Tickets $tickets, Department $department) {
$this->company = $company;
$this->auth = Auth::user();
$this->users = $users;
$this->tickets = $tickets;
$this->department = $department;
}
/**
* Bind data to the view.
*
* @param View $view
* @return void
*/
public function compose(View $view) {
$notifications = \App\Http\Controllers\Common\NotificationController::getNotifications();
$view->with([
'company' => $this->company,
'notifications' => $notifications,
'myticket' => $this->myTicket(),
'unassigned' => $this->unassigned(),
'followup_ticket' => $this->followupTicket(),
'deleted' => $this->deleted(),
'tickets' => $this->inbox(),
'department' => $this->departments(),
'overdues' => $this->overdues(),
'due_today' => $this->getDueToday(),
]);
}
public function users() {
return $this->users->select('id', 'profile_pic');
}
public function tickets() {
return $this->tickets->select('id', 'ticket_number');
}
public function departments() {
$array = [];
$tickets = $this->tickets;
if (\Auth::user()->role == 'agent') {
$tickets = $tickets->where('tickets.dept_id', '=', \Auth::user()->primary_dpt);
}
$tickets = $tickets
->leftJoin('department as dep', 'tickets.dept_id', '=', 'dep.id')
->leftJoin('ticket_status', 'tickets.status', '=', 'ticket_status.id')
->select('dep.name as name', 'ticket_status.name as status', \DB::raw('COUNT(ticket_status.name) as count'))
->groupBy('dep.name', 'ticket_status.name')
->get();
$grouped = $tickets->groupBy('name');
$status = [];
foreach ($grouped as $key => $group) {
$status[$key] = $group->keyBy('status');
}
return collect($status);
}
public function myTicket() {
$ticket = $this->tickets();
if ($this->auth->role == 'admin') {
return $ticket->where('assigned_to', $this->auth->id)
->where('status', '1');
} elseif ($this->auth->role == 'agent') {
return $ticket->where('assigned_to', $this->auth->id)
->where('status', '1');
}
}
public function unassigned() {
$ticket = $this->tickets();
if ($this->auth->role == 'admin') {
return $ticket->where('assigned_to', '=', null)
->where('status', '=', '1')
->select('id');
} elseif ($this->auth->role == 'agent') {
return $ticket->where('assigned_to', '=', null)
->where('status', '=', '1')
->where('dept_id', '=', $this->auth->primary_dpt)
->select('id');
}
}
public function followupTicket() {
$ticket = $this->tickets();
if ($this->auth->role == 'admin') {
return $ticket->where('status', '1')->where('follow_up', '1')->select('id');
} elseif ($this->auth->role == 'agent') {
return $ticket->where('status', '1')->where('follow_up', '1')->select('id');
}
}
public function deleted() {
$ticket = $this->tickets();
if ($this->auth->role == 'admin') {
return $ticket->where('status', '5')->select('id');
} elseif ($this->auth->role == 'agent') {
return $ticket->where('status', '5')->where('dept_id', '=', $this->auth->primary_dpt)
->select('id');
}
}
public function inbox() {
$ticket = $this->tickets();
if ($this->auth->role == 'admin') {
return $ticket->whereIn('status', array(1, 7))->select('id');
} elseif ($this->auth->role == 'agent') {
return $ticket->whereIn('status', array(1, 7))
->where('dept_id', '=', $this->auth->primary_dpt)
->orWhere('assigned_to', '=', Auth::user()->id)
->select('id');
}
}
public function overdues() {
$ticket = $this->tickets();
if ($this->auth->role == 'admin') {
return $ticket->where('status', '=', 1)
->where('isanswered', '=', 0)
->whereNotNull('tickets.duedate')
->where('tickets.duedate', '!=', '00-00-00 00:00:00')
->where('tickets.duedate', '<', \Carbon\Carbon::now())
->select('tickets.id');
} elseif ($this->auth->role == 'agent') {
return $ticket->where('status', '=', 1)
->where('isanswered', '=', 0)
->whereNotNull('tickets.duedate')
->where('dept_id', '=', $this->auth->primary_dpt)
->where('tickets.duedate', '!=', '00-00-00 00:00:00')
->where('tickets.duedate', '<', \Carbon\Carbon::now())
->select('tickets.id');
}
}
public function getDueToday()
{
$ticket = $this->tickets();
if ($this->auth->role == 'admin') {
return $ticket->where('status', '=', 1)
->where('status','=',1 )
->where('isanswered', '=', 0)
->whereNotNull('duedate')
->whereRaw('date(duedate) = ?', [date('Y-m-d')]);
} elseif ($this->auth->role == 'agent') {
return $ticket->where('status', '=', 1)
->where('status','=',1 )
->where('isanswered', '=', 0)
->whereNotNull('duedate')
->where('dept_id', '=', $this->auth->primary_dpt)
->whereRaw('date(duedate) = ?', [date('Y-m-d')]);
}
}
}