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This commit is contained in:
Manish Verma
2016-12-13 18:18:25 +05:30
parent fc98add11c
commit 2d8e640e9b
2314 changed files with 97798 additions and 75664 deletions
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83
app/Http/Controllers/Client/helpdesk/UnAuthController.php
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@@ -9,9 +9,9 @@ use App\Http\Controllers\Controller;
use App\Model\helpdesk\Email\Emails;
// models
use App\Model\helpdesk\Settings\CommonSettings;
use App\Model\helpdesk\Settings\Followup;
use App\Model\helpdesk\Ticket\Ticket_Status;
use App\Model\helpdesk\Ticket\Ticket_Thread;
use App\Model\helpdesk\Settings\Followup;
use App\Model\helpdesk\Ticket\Tickets;
use App\Model\helpdesk\Ticket\TicketToken;
use App\User;
@@ -320,10 +320,9 @@ class UnAuthController extends Controller
/**
*@category function to change system's language
*
*@param string $lang //desired language's iso code
*
*@param string $lang //desired language's iso code
*@return response
*
*/
public static function changeLanguage($lang)
{
@@ -342,55 +341,54 @@ class UnAuthController extends Controller
// dd()
} else {
return false;
}
}
return true;
}
// Follow up tickets
public function followup()
{
$followup = Followup::whereId('1')->first();
$condition = $followup->condition;
{
$followup=Followup::whereId('1')->first();
$condition=$followup->condition;
// dd($condition);
switch ($condition) {
case 'everyMinute':
$followup_set = ' + 1 minute';
case "everyMinute":
$followup_set= ' + 1 minute';
break;
case 'everyFiveMinutes':
$followup_set = ' + 5 minute';
case "everyFiveMinutes":
$followup_set= ' + 5 minute';
break;
case 'everyTenMinutes':
$followup_set = ' + 10 minute';
case "everyTenMinutes":
$followup_set= ' + 10 minute';
break;
case 'everyThirtyMinutes':
$followup_set = ' + 30 minute';
case "everyThirtyMinutes":
$followup_set=' + 30 minute';
break;
case 'hourly':
$followup_set = ' + 1 hours';
case "hourly":
$followup_set=' + 1 hours';
break;
case 'daily':
$followup_set = ' + 1 day';
case "daily":
$followup_set=' + 1 day';
break;
case 'weekly':
$followup_set = ' + 7 day';
case "weekly":
$followup_set=' + 7 day';
break;
case 'monthly':
$followup_set = ' + 30 day';
case "monthly":
$followup_set=' + 30 day';
break;
case 'yearly':
$followup_set = ' + 365 day';
case "yearly":
$followup_set=' + 365 day';
break;
}
if ($followup->status = 1) {
$tickets = Tickets::where('id', '>=', 1)->where('status', '!=', 5)->get();
if($followup->status=1){
$tickets=Tickets::where('id', '>=', 1)->where('status', '!=', 5)->get();
// dd( $tickets);
// $tickets=Tickets::where('id', '>=', 1)->where('status', '!=', 5)->pluck('id');
// dd( $tickets);
// $id=1;
foreach ($tickets as $ticket) {
foreach($tickets as $ticket) {
// $id=1;
// $id++;
// $ticket=Tickets::where('status', '!=', 5)->get();
@@ -398,20 +396,27 @@ class UnAuthController extends Controller
// dd($ticket);
// if($ticket != null){
// dd('here');
$ck = date('Y-m-d H:i:s', strtotime($ticket->updated_at.$followup_set));
$ck=date('Y-m-d H:i:s', strtotime($ticket->updated_at . $followup_set));
// dd($ck);
$current_time = date('Y-m-d H:i:s');
if ($current_time > $ck) {
$ticket->follow_up = 1;
$current_time=date('Y-m-d H:i:s');
if($current_time>$ck){
$ticket->follow_up=1;
$ticket->save();
// Tickets::where('id', '=',$id)
// ->update(['follow_up' => 1]);
// }
}
// if($id=2)
// {dd($ticket);}
}
}
// if($id=2)
// {dd($ticket);}
}
}
}
}