Updates
This commit is contained in:
Manish Verma
@@ -4,181 +4,156 @@ namespace App\Helper;
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use App\Model\helpdesk\Agent\Department;
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use App\Model\helpdesk\Agent\Groups;
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use App\Model\helpdesk\Ticket\Ticket_Status;
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use App\Model\helpdesk\Ticket\TicketStatusType;
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use App\Model\helpdesk\Ticket\Ticket_Status;
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/**
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*------------------------------------------------------------------
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* Class Finder
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*------------------------------------------------------------------
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* Description: This class is used for defining some common functions
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* Description: This class is used for defining some common functions
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* used in the project.
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*
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*
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* @author <Ladybird Web Solution>
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*/
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class Finder
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{
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/**
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* DEPARTMENT
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* This function is used for returning department name with respect to id.
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*
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* @param $id type int
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* @param $custom type array/null
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*
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* @return type string
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*/
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public static function department($id, $custom = null)
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{
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if ($custom == null) {
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$department = Department::whereId($id)->select(['name']);
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} elseif (isset($custom)) {
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$department = Department::whereId($id)->select($custom);
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}
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return $department->first()->name;
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}
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/**
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* GROUP
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* This function is used for returning group name with respect to id.
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*
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* @param $id type int
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* @param $custom type array/null
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*
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* @return type string
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*/
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public static function group($id, $custom = null)
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{
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if ($custom == null) {
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$group = Groups::whereId($id)->select(['name']);
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} elseif (isset($custom)) {
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$group = Groups::whereId($id)->select($custom);
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}
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return $group->first()->name;
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}
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/**
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* DEPARTMENT
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* This function is used for returning department name with respect to id
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* @param $id type int
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* @param $custom type array/null
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* @return type string
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*/
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public static function department($id, $custom = null) {
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if($custom == null) {
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$department = Department::whereId($id)->select(['name']);
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} elseif(isset($custom)) {
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$department = Department::whereId($id)->select($custom);
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}
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return $department->first()->name;
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}
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/**
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* GROUP
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* This function is used for returning group name with respect to id
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* @param $id type int
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* @param $custom type array/null
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* @return type string
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*/
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public static function group($id, $custom = null) {
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if($custom == null) {
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$group = Groups::whereId($id)->select(['name']);
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} elseif(isset($custom)) {
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$group = Groups::whereId($id)->select($custom);
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}
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return $group->first()->name;
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}
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/**
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* STATUS TYPE
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* This function is used for returning status type name with respect to id.
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*
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* @param $id type int
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* @param $custom type array/null
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*
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* @return type string
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*/
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public static function statusType($id, $custom = null)
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{
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if ($custom == null) {
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$status_type = TicketStatusType::whereId($id)->select(['name']);
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} elseif (isset($custom)) {
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$status_type = TicketStatusType::whereId($id)->select($custom);
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}
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* This function is used for returning status type name with respect to id
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* @param $id type int
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* @param $custom type array/null
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* @return type string
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*/
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public static function statusType($id, $custom = null) {
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if($custom == null) {
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$status_type = TicketStatusType::whereId($id)->select(['name']);
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} elseif(isset($custom)) {
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$status_type = TicketStatusType::whereId($id)->select($custom);
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}
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return $status_type->first()->name;
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}
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/**
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* STATUS
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* This function is used for returning status name with respect to id
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* @param $id type int
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* @param $custom type array/null
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* @return type string
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*/
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public static function status($id, $custom = null) {
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if($custom == null) {
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$status = Ticket_Status::whereId($id)->first();
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} elseif(isset($custom)) {
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$status = Ticket_Status::whereId($id)->select($custom);
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}
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return $status;
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}
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return $status_type->first()->name;
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}
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/**
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* STATUS
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* This function is used for returning status name with respect to id.
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*
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* @param $id type int
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* @param $custom type array/null
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*
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* @return type string
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*/
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public static function status($id, $custom = null)
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{
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if ($custom == null) {
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$status = Ticket_Status::whereId($id)->first();
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} elseif (isset($custom)) {
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$status = Ticket_Status::whereId($id)->select($custom);
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}
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return $status;
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}
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/**
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* USER ROLES IN A GROUP FOR STATUS LIST
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* This function is used to return roles of users from a given value.
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* If the value is 1 the response is client
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* If the value is 2 the response is agent
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* If the value is 4 the response is admin
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* If the value is 1+2 = 3 the response is client, agent
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* If the value is 1+4 = 5 the response is client, admin
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* If the value is 2+4 = 6 the response is agent, admin
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* If the value is 1+2+4 = 7 the response is client, agent, admin.
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*
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* @param $id type int
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*
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* @return type string
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*/
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public static function rolesGroup($id)
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{
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switch ($id) {
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/**
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* USER ROLES IN A GROUP FOR STATUS LIST
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* This function is used to return roles of users from a given value.
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* If the value is 1 the response is client
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* If the value is 2 the response is agent
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* If the value is 4 the response is admin
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* If the value is 1+2 = 3 the response is client, agent
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* If the value is 1+4 = 5 the response is client, admin
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* If the value is 2+4 = 6 the response is agent, admin
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* If the value is 1+2+4 = 7 the response is client, agent, admin
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* @param $id type int
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* @return type string
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*/
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public static function rolesGroup($id) {
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switch ($id) {
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case null:
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return \Lang::get('lang.none');
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case 1:
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return 'Client';
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return "Client";
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case 2:
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return 'Agent';
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return "Agent";
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case 4:
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return 'Admin';
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return "Admin";
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case 3:
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return 'Client,Agent';
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return "Client,Agent";
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case 5:
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return 'Client,Admin';
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return "Client,Admin";
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case 6:
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return 'Agent,Admin';
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return "Agent,Admin";
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case 7:
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return 'Client,Agent,Admin';
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return "Client,Agent,Admin";
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default:
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return 'Undefined!';
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return "Undefined!";
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}
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}
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}
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/**
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* ANY TYPE STATUS
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* This function is used to return the set of status which are of any type passed in the param.
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*
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* This function is used to return the set of status which are of any type passed in the param
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* @param type $id
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*
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* @return type array
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*/
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public static function anyTypeStatus($id)
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{
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$status_group = Ticket_Status::where('purpose_of_status', '=', $id)->select(['id'])->get();
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foreach ($status_group as $status) {
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$status_group2[] = $status->id;
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}
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return $status_group2;
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public static function anyTypeStatus($id) {
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$status_group = Ticket_Status::where('purpose_of_status', '=', $id)->select(['id'])->get();
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foreach($status_group as $status) {
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$status_group2[] = $status->id;
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}
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return $status_group2;
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}
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/**
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* RETURNS ALL STATUS
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* This function is used to return all the status given in the system.
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*
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* This function is used to return all the status given in the system
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* @return type array
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*/
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public static function getAllStatus()
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{
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$status = Ticket_Status::where('purpose_of_status', '!=', 3)->orwhere('purpose_of_status', '!=', 4)->get();
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return $status;
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public static function getAllStatus() {
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$status = Ticket_Status::where('purpose_of_status', '!=', 3)->orwhere('purpose_of_status', '!=', 4)->get();
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return $status;
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}
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/**
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* VARIABLE REPLACEMENT
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* This function is used to replace the replaceable variables form a given content for templates.
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* VARIABLE REPLACEMENT
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* This function is used to replace the replaceable variables form a given content for templates
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*
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*/
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public static function replaceTemplateVariables($variables, $data, $contents)
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{
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public static function replaceTemplateVariables($variables, $data, $contents) {
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foreach ($variables as $key => $variable) {
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$messagebody = str_replace($variables[$key], $data[$key], $contents);
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$contents = $messagebody;
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$messagebody = str_replace($variables[$key], $data[$key], $contents);
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$contents = $messagebody;
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}
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return $contents;
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}
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}
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}
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