diff --git a/app/Http/Controllers/Agent/helpdesk/TicketController.php b/app/Http/Controllers/Agent/helpdesk/TicketController.php
index bd4ea6c27..5dbdf1c74 100644
--- a/app/Http/Controllers/Agent/helpdesk/TicketController.php
+++ b/app/Http/Controllers/Agent/helpdesk/TicketController.php
@@ -2425,7 +2425,7 @@ class TicketController extends Controller
                 $success = 0;
             }
         }
-
+        $this->sendMergeNotification($p_id, $t_id);
         return $success;
     }
 
@@ -2899,4 +2899,30 @@ class TicketController extends Controller
 
         return $base64;
     }
+
+    /**
+     *@category function to send notification of ticket merging to the owners
+     *@param srting array $t_id, $p_id
+     *@return null
+     */
+    public function sendMergeNotification($p_id, $t_id)
+    {
+        try {
+            $ticket_details = Tickets::select('ticket_number', 'user_id', 'dept_id')->where('id', '=', $p_id)->first();
+            $user_detail = User::where('id', '=', $ticket_details->user_id)->first();
+            if ($user_detail->count() > 0) {
+                if ($user_detail->email !== null || $user_detail->email !== '') {
+                    $meged_ticket_details = Tickets::select('ticket_number')->whereIn('id', $t_id)->get();
+                    $child_ticket_numbers = [];
+                    foreach ($meged_ticket_details as $value) {
+                        array_push($child_ticket_numbers, $value->ticket_number); 
+                    }
+                    // dd(implode(", ",$child_ticket_numbers), $ticket_details->ticket_number);
+                    $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticket_details->dept_id), $to = ['user'  => $user_detail->full_name, 'email' => $user_detail->email], $message = ['subject' => '', 'body'    => '', 'scenario' => 'merge-ticket-notification',], $template_variables = ['user' => $user_detail->full_name, 'ticket_number' => $ticket_details->ticket_number, 'ticket_link'   => route('ticket.thread',$p_id), 'merged_ticket_numbers' => implode(", ",$child_ticket_numbers),]);
+                }
+            }
+        } catch (\Exception $e) {
+            //catch the exception
+        }
+    }
 }
diff --git a/app/Http/Controllers/Common/PhpMailController.php b/app/Http/Controllers/Common/PhpMailController.php
index 015aa62cc..3432c50f5 100644
--- a/app/Http/Controllers/Common/PhpMailController.php
+++ b/app/Http/Controllers/Common/PhpMailController.php
@@ -115,7 +115,7 @@ class PhpMailController extends Controller
         $department_sign = $this->checkElement('department_sign', $template_variables);
         $password_reset_link = $this->checkElement('password_reset_link', $template_variables);
         $user_password = $this->checkElement('user_password', $template_variables);
-
+        $merged_ticket_numbers = $this->checkElement('merged_ticket_numbers', $template_variables);
         $email_address = $this->checkElement('email_address', $template_variables);
         $user = $this->checkElement('user', $template_variables);
 
@@ -145,9 +145,9 @@ class PhpMailController extends Controller
                 $subject = null;
             }
 
-            $variables = ['{!!$user!!}', '{!!$agent!!}', '{!!$ticket_number!!}', '{!!$content!!}', '{!!$from!!}', '{!!$ticket_agent_name!!}', '{!!$ticket_client_name!!}', '{!!$ticket_client_email!!}', '{!!$ticket_body!!}', '{!!$ticket_assigner!!}', '{!!$ticket_link_with_number!!}', '{!!$system_error!!}', '{!!$agent_sign!!}', '{!!$department_sign!!}', '{!!$password_reset_link!!}', '{!!$email_address!!}', '{!!$user_password!!}', '{!!$system_from!!}', '{!!$system_link!!}', '{!!$ticket_link!!}'];
+            $variables = ['{!!$user!!}', '{!!$agent!!}', '{!!$ticket_number!!}', '{!!$content!!}', '{!!$from!!}', '{!!$ticket_agent_name!!}', '{!!$ticket_client_name!!}', '{!!$ticket_client_email!!}', '{!!$ticket_body!!}', '{!!$ticket_assigner!!}', '{!!$ticket_link_with_number!!}', '{!!$system_error!!}', '{!!$agent_sign!!}', '{!!$department_sign!!}', '{!!$password_reset_link!!}', '{!!$email_address!!}', '{!!$user_password!!}', '{!!$system_from!!}', '{!!$system_link!!}', '{!!$ticket_link!!}', '{!!$merged_ticket_numbers!!}'];
 
-            $data = [$user, $agent, $ticket_number, $content, $from, $ticket_agent_name, $ticket_client_name, $ticket_client_email, $ticket_body, $ticket_assigner, $ticket_link_with_number, $system_error, $agent_sign, $department_sign, $password_reset_link, $email_address, $user_password, $system_from, $system_link, $ticket_link];
+            $data = [$user, $agent, $ticket_number, $content, $from, $ticket_agent_name, $ticket_client_name, $ticket_client_email, $ticket_body, $ticket_assigner, $ticket_link_with_number, $system_error, $agent_sign, $department_sign, $password_reset_link, $email_address, $user_password, $system_from, $system_link, $ticket_link, $merged_ticket_numbers];
 
             foreach ($variables as $key => $variable) {
                 $messagebody = str_replace($variables[$key], $data[$key], $contents);