update v 1.0.7.5

This commit is contained in:
Sujit Prasad
2016-06-13 20:41:55 +05:30
parent aa9786d829
commit 283d97e3ea
5078 changed files with 339851 additions and 175995 deletions

View File

@@ -1,7 +1,7 @@
<!DOCTYPE html>
<html>
<head>
<meta charset="UTF-8" ng-app="myApp">
<meta charset="UTF-8" ng-app="myApp">
<title>Faveo | HELP DESK</title>
<meta content='width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no' name='viewport'>
<meta name="_token" content="{!! csrf_token() !!}"/>
@@ -48,12 +48,26 @@
<body class="skin-yellow skin-green fixed">
<div class="wrapper">
<header class="main-header">
<a href="http://www.faveohelpdesk.com" class="logo"><img src="{{ asset('lb-faveo/media/images/logo.png') }}" width="100px;"></a>
<?php
$company = App\Model\helpdesk\Settings\Company::where('id', '=', '1')->first();
if ($company != null) {
}
?>
<a href="http://www.faveohelpdesk.com" class="logo"><img src="{{ asset('lb-faveo/media/images/logo.png')}}" width="100px;"></a>
<?php
$company = App\Model\helpdesk\Settings\Company::where('id', '=', '1')->first();
if ($company != null) {
}
$replacetop = 0;
$replacetop = \Event::fire('service.desk.agent.topbar.replace', array());
if (count($replacetop) == 0) {
$replacetop = 0;
}
$replaceside = 0;
$replaceside = \Event::fire('service.desk.agent.sidebar.replace', array());
if (count($replaceside) == 0) {
$replaceside = 0;
}
?>
<!-- Header Navbar: style can be found in header.less -->
<nav class="navbar navbar-static-top" role="navigation">
<!-- Sidebar toggle button-->
@@ -67,65 +81,99 @@ if ($company != null) {
?>
<div class="collapse navbar-collapse" id="navbar-collapse">
<ul class="tabs tabs-horizontal nav navbar-nav navbar-left">
@if($replacetop==0)
<li @yield('Dashboard')><a data-target="#tabA" href="#">{!! Lang::get('lang.dashboard') !!}</a></li>
<li @yield('Users')><a data-target="#tabB" href="#">{!! Lang::get('lang.users') !!}</a></li>
<li @yield('Tickets')><a data-target="#tabC" href="#">{!! Lang::get('lang.tickets') !!}</a></li>
<li @yield('Tools')><a data-target="#tabD" href="#">{!! Lang::get('lang.tools') !!}</a></li>
@endif
<?php \Event::fire('service.desk.agent.topbar', array()); ?>
</ul>
<?php $noti = \App\Model\helpdesk\Notification\UserNotification::where('user_id', '=', Auth::user()->id)->where('is_read', '0')->get(); ?>
<ul class="nav navbar-nav navbar-right">
@if(Auth::user()->role == 'admin')
<li><a href="{{url('admin')}}">{!! Lang::get('lang.admin_panel') !!}</a></li>
<li><a href="{{url('admin')}}">{!! Lang::get('lang.admin_panel') !!}</a></li>
@endif
<!-- User Account: style can be found in dropdown.less -->
<li class="dropdown notifications-menu">
<li class="dropdown notifications-menu" id="myDropdown">
<a href="#" class="dropdown-toggle" data-toggle="dropdown" onclick="myFunction()">
<i class="fa fa-bell-o"></i>
<span class="label label-warning" id="count">{!! count($notifications) !!}</span>
<span class="label label-danger" id="count">{!! count($noti) !!}</span>
</a>
<ul class="dropdown-menu">
<li class="header">You have {!! count($notifications) !!} notifications</li>
<li>
<ul class="dropdown-menu" style="width: -moz-max-content;
width: -webkit-max-content;
width: -o-max-content;">
<ul class="menu">
@foreach($notifications as $notification)
@if($notification->type == 'registration')
<li>
<a href="{!! route('user.show', $notification->model_id) !!}" id="{{$notification->notification_id}}" class='noti_User'>
<i class="{!! $notification->icon_class !!}"></i> {!! $notification->message !!}
</a>
</li>
@else
<li>
<a href="{!! route('ticket.thread', $notification->model_id) !!}" id='{{ $notification->notification_id}}' class='noti_User'>
<i class="{!! $notification->icon_class !!}"></i> {!! $notification->message !!}
</a>
</li>
@endif
@endforeach
<div id="alert11" class="alert alert-success alert-dismissable" style="display:none;">
<button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button>
<h4><i class="icon fa fa-check"></i>Alert!</h4>
<div id="message-success1"></div>
</div>
</ul>
</li>
<li class="footer"><a href="{{ url('notifications-list')}}">View all</a>
</li>
<li id="refreshNote">
</ul>
<li class="header">You have {!! count($noti) !!} notifications. <a class="pull-right" id="read-all" href="#">Mark all as read.</a></li>
<ul class="menu">
@foreach($notifications as $notification)
<?php $user = App\User::whereId($notification->user_id)->first(); ?>
@if($notification->type == 'registration')
@if($notification->is_read == 1)
<li class="task" style="list-style: none; margin-left: -30px;"><span>&nbsp<img src="{{$user -> profile_pic}}" class="user-image" style="width:6%;height: 5%" alt="User Image" />
<a href="{!! route('user.show', $notification->model_id) !!}" id="{{$notification -> notification_id}}" class='noti_User'>
{!! $notification->message !!}
</a></span>
</li>
@else
<li style="list-style: none; margin-left: -30px;"><span>&nbsp<img src="{{$user -> profile_pic}}" class="user-image" style="width:6%;height: 5%" alt="User Image" />
<a href="{!! route('user.show', $notification->model_id) !!}" id="{{$notification -> notification_id}}" class='noti_User'>
{!! $notification->message !!}
</a></span>
</li>
@endif
@else
<?php $ticket_number = App\Model\helpdesk\Ticket\Tickets::whereId($notification->model_id)->first(); ?>
@if($notification->is_read == 1)
<li class="task" style="list-style: none;margin-left: -30px"><span>&nbsp<img src="{{$user -> profile_pic}}" class="img-circle" style="width:6%;height: 5%" alt="User Image" />
<a href="{!! route('ticket.thread', $notification->model_id) !!}" id='{{ $notification -> notification_id}}' class='noti_User'>
{!! $notification->message !!} with id "{!!$ticket_number->ticket_number!!}"
</a></span>
</li>
@else
<li style="list-style: none;margin-left: -30px"><span>&nbsp<img src="{{$user -> profile_pic}}" class="img-circle" style="width:6%;height: 5%" alt="User Image" />
<a href="{!! route('ticket.thread', $notification->model_id) !!}" id='{{ $notification -> notification_id}}' class='noti_User'>
{!! $notification->message !!} with id "{!!$ticket_number->ticket_number!!}"
</a></span>
</li>
@endif
@endif
@endforeach
</ul>
</li>
<!-- User Account: style can be found in dropdown.less -->
<li class="dropdown user user-menu">
<li class="footer no-border"><div class="col-md-5"></div><div class="col-md-2">
<img src="{{asset("lb-faveo/media/images/gifloader.gif")}}" style="display: none;" id="notification-loader">
</div><div class="col-md-5"></div></li>
<li class="footer"><a href="{{ url('notifications-list')}}">View all</a>
</li>
</ul>
</li>
<!-- User Account: style can be found in dropdown.less -->
<li class="dropdown user user-menu">
<a href="#" class="dropdown-toggle" data-toggle="dropdown">
@if(Auth::user())
<img src="{{Auth::user()->profile_pic}}"class="user-image" alt="User Image"/>
<span class="hidden-xs">{{Auth::user()->first_name." ".Auth::user()->last_name}}</span>
@endif
</a>
<ul class="dropdown-menu">
<!-- User image -->
<li class="user-header" style="background-color:#343F44;">
<img src="{{Auth::user()->profile_pic}}" class="img-circle" alt="User Image" />
<li class="user-header" style="background-color:#343F44;">
<img src="{{Auth::user()->profile_pic}}" class="img-circle" alt="User Image" />
<p>
{{Auth::user()->first_name." ".Auth::user()->last_name}} - {{Auth::user()->role}}
<small></small>
@@ -144,355 +192,391 @@ if ($company != null) {
</li>
</ul>
</div>
</nav>
</header>
<!-- Left side column. contains the logo and sidebar -->
<aside class="main-sidebar">
<!-- sidebar: style can be found in sidebar.less -->
<section class="sidebar">
<div class="user-panel">
@if (trim($__env->yieldContent('profileimg')))
<h1>@yield('profileimg')</h1>
@else
<div class = "row">
<div class="col-xs-3"></div>
<div class="col-xs-2" style="width:50%;">
<a href="{!! url('profile') !!}">
</nav>
</header>
<!-- Left side column. contains the logo and sidebar -->
<aside class="main-sidebar">
<!-- sidebar: style can be found in sidebar.less -->
<section class="sidebar">
<div class="user-panel">
@if (trim($__env->yieldContent('profileimg')))
<h1>@yield('profileimg')</h1>
@else
<div class = "row">
<div class="col-xs-3"></div>
<div class="col-xs-2" style="width:50%;">
<a href="{!! url('profile') !!}">
<img src="{{Auth::user()->profile_pic}}" class="img-circle" alt="User Image" />
</a>
</div>
</div>
@endif
<div class="info" style="text-align:center;">
@if(Auth::user())
<p>{{Auth::user()->first_name." ".Auth::user()->last_name}}</p>
@endif
@if(Auth::user() && Auth::user()->active==1)
<a href="#"><i class="fa fa-circle text-success"></i> Online</a>
@else
<a href="#"><i class="fa fa-circle"></i> Offline</a>
@endif
</div>
</div>
<!-- search form -->
{{-- <form action="#" method="get" class="sidebar-form"> --}}
{{-- <div class="input-group"> --}}
{{-- <input type="text" name="q" class="form-control" placeholder="Search..."/> --}}
{{-- <span class="input-group-btn"> --}}
{{-- <button type='submit' name='seach' id='search-btn' class="btn btn-flat"><i class="fa fa-search"></i></button> --}}
{{-- </span> --}}
{{-- </div> --}}
{{-- </form> --}}
<!-- /.search form -->
<!-- sidebar menu: : style can be found in sidebar.less -->
<ul id="side-bar" class="sidebar-menu">
@yield('sidebar')
<li class="header">{!! Lang::get('lang.Tickets') !!}</li>
<?php
if(Auth::user()->role == 'admin') {
//$inbox = App\Model\helpdesk\Ticket\Tickets::all();
$myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status','1')->get();
$unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=',null)->where('status', '=', '1')->get();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','1')->get();
$deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->get();
} elseif(Auth::user()->role == 'agent') {
//$inbox = App\Model\helpdesk\Ticket\Tickets::where('dept_id','',Auth::user()->primary_dpt)->get();
$myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status','1')->get();
$unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=',null)->where('status', '=', '1')->where('dept_id','=',Auth::user()->primary_dpt)->get();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status','1')->where('dept_id','=',Auth::user()->primary_dpt)->get();
$deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->where('dept_id','=',Auth::user())->get();
}
if (Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id', '=', Auth::user()->primary_dpt)->first();
$overdues = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->get();
} else {
$overdues = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->orderBy('id', 'DESC')->get();
}
$i = count($overdues);
if ($i == 0) {
$overdue_ticket = 0;
} else {
$j = 0;
foreach ($overdues as $overdue) {
$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $overdue->sla)->first();
<img src="{{Auth::user()->profile_pic}}" class="img-circle" alt="User Image" />
$ovadate = $overdue->created_at;
$new_date = date_add($ovadate, date_interval_create_from_date_string($sla_plan->grace_period)).'<br/><br/>';
if (date('Y-m-d H:i:s') > $new_date) {
$j++;
//$value[] = $overdue;
}
}
// dd(count($value));
if ($j > 0) {
$overdue_ticket = $j;
} else {
$overdue_ticket = 0;
}
}
?>
<li @yield('inbox')>
<a href="{{ url('/ticket/inbox') }}" id="load-inbox">
<i class="fa fa-envelope"></i> <span>{!! Lang::get('lang.inbox') !!}</span> <small class="label pull-right bg-green"><?php echo count($tickets); ?></small> </a>
</li>
<li @yield('myticket')>
<a href="{{url('ticket/myticket')}}" id="load-myticket">
<i class="fa fa-user"></i> <span>{!! Lang::get('lang.my_tickets') !!} </span>
<small class="label pull-right bg-green">{{count($myticket) }}</small>
</a>
</li>
<li @yield('unassigned')>
<a href="{{url('unassigned')}}" id="load-unassigned">
<i class="fa fa-th"></i> <span>{!! Lang::get('lang.unassigned') !!}</span>
<small class="label pull-right bg-green">{{count($unassigned)}}</small>
</a>
</li>
<li @yield('overdue')>
<a href="{{url('ticket/overdue')}}" id="load-unassigned">
<i class="fa fa-calendar-times-o"></i> <span>{!! Lang::get('lang.overdue') !!}</span>
<small class="label pull-right bg-green">{{$overdue_ticket}}</small>
</a>
</li>
<li @yield('trash')>
<a href="{{url('trash')}}">
<i class="fa fa-trash-o"></i> <span>{!! Lang::get('lang.trash') !!}</span>
<small class="label pull-right bg-green">{{count($deleted)}}</small>
</a>
</li>
<li class="header">{!! Lang::get('lang.Departments') !!}</li>
<?php
$depts = App\Model\helpdesk\Agent\Department::all();
foreach ($depts as $dept) {
$open = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('isanswered', '=', 0)->where('dept_id','=',$dept->id)->get();
$open = count($open);
$underprocess = App\Model\helpdesk\Ticket\Tickets::where('status','=','1')->where('assigned_to','>', 0)->where('dept_id','=',$dept->id)->get();
$underprocess = count($underprocess);
$closed = App\Model\helpdesk\Ticket\Tickets::where('status','=','2')->where('dept_id','=',$dept->id)->get();
$closed = count($closed);
// $underprocess = 0;
// foreach ($inbox as $ticket4) {
// if ($ticket4->assigned_to == null) {
// } else {
// $underprocess++;
// }
// }
if (Auth::user()->role == 'admin') { ?>
<li class="treeview">
<a href="#">
<i class="fa fa-folder-open"></i> <span>{!! $dept->name !!}</span> <i class="fa fa-angle-left pull-right"></i>
</a>
<ul class="treeview-menu">
<li><a href="{!! url::route('dept.open.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.open') !!}<small class="label pull-right bg-green">{!! $open !!}</small></a></li>
<li><a href="{!! url::route('dept.inprogress.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.inprogress') !!}<small class="label pull-right bg-green">{!! $underprocess !!}</small></a></li>
<li><a href="{!! url::route('dept.closed.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.closed') !!}<small class="label pull-right bg-green">{!! $closed !!}</small></a></li>
</ul>
</li>
<?php } if (Auth::user()->role == 'agent' && Auth::user()->primary_dpt == $dept->id) { ?>
<li class="treeview">
<a href="#">
<i class="fa fa-folder-open"></i> <span>{!! $dept->name !!}</span> <i class="fa fa-angle-left pull-right"></i>
</a>
<ul class="treeview-menu">
<li><a href="{!! url::route('dept.open.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.open') !!}<small class="label pull-right bg-green">{!! $open !!}</small></a></li>
<li><a href="{!! url::route('dept.inprogress.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.inprogress') !!}<small class="label pull-right bg-green">{!! $underprocess !!}</small></a></li>
<li><a href="{!! url::route('dept.closed.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.closed') !!}<small class="label pull-right bg-green">{!! $closed !!}</small></a></li>
</ul>
</li>
<?php } } ?>
</ul>
</section>
<!-- /.sidebar -->
</aside>
<?php $agent_group = Auth::user()->assign_group;
$group = App\Model\helpdesk\Agent\Groups::where('id', '=', $agent_group)->where('group_status', '=', '1')->first();
// dd($group); ?>
<!-- Right side column. Contains the navbar and content of the page -->
<div class="content-wrapper">
<!-- Content Header (Page header) -->
<div class="tab-content" style="background-color: white;padding: 0 20px 0 20px">
<div class="collapse navbar-collapse" id="navbar-collapse">
<div class="tabs-content">
<div class="tabs-pane @yield('dashboard-bar')" id="tabA">
<ul class="nav navbar-nav">
<li id="bar" @yield('dashboard') ><a href="{{url('dashboard')}}">{!! Lang::get('lang.dashboard') !!}</a></li>
<li id="bar" @yield('profile') ><a href="{{url('profile')}}">{!! Lang::get('lang.profile') !!}</a></li>
</ul>
</div>
<div class="tabs-pane @yield('user-bar')" id="tabB">
<ul class="nav navbar-nav">
<li id="bar" @yield('user')><a href="{{ url('user') }}" >{!! Lang::get('lang.user_directory') !!}</a></li></a></li>
<li id="bar" @yield('organizations')><a href="{{ url('organizations') }}" >{!! Lang::get('lang.organizations') !!}</a></li></a></li>
</ul>
</div>
<div class="tabs-pane @yield('ticket-bar')" id="tabC">
<ul class="nav navbar-nav">
<li id="bar" @yield('open')><a href="{{ url('/ticket/open') }}" id="load-open">{!! Lang::get('lang.open') !!}</a></li>
<li id="bar" @yield('answered')><a href="{{ url('/ticket/answered') }}" id="load-answered">{!! Lang::get('lang.answered') !!}</a></li>
<li id="bar" @yield('myticket')><a href="{{ url('/ticket/myticket') }}" >{!! Lang::get('lang.my_tickets') !!}</a></li>
{{-- <li id="bar" @yield('ticket')><a href="{{ url('ticket') }}" >Ticket</a></li> --}}
{{-- <li id="bar" @yield('overdue')><a href="{{ url('/ticket/overdue') }}" >Overdue</a></li> --}}
<li id="bar" @yield('assigned')><a href="{{ url('/ticket/assigned') }}" id="load-assigned" >{!! Lang::get('lang.assigned') !!}</a></li>
<li id="bar" @yield('closed')><a href="{{ url('/ticket/closed') }}" >{!! Lang::get('lang.closed') !!}</a></li>
<?php if ($group->can_create_ticket == 1) {?>
<li id="bar" @yield('newticket')><a href="{{ url('/newticket') }}" >{!! Lang::get('lang.create_ticket') !!}</a></li>
<?php } ?>
</ul>
</div>
<div class="tabs-pane @yield('tools-bar')" id="tabD">
<ul class="nav navbar-nav">
<li id="bar" @yield('tools')><a href="{{ url('/canned/list') }}" >{!! Lang::get('lang.canned_response') !!}</a></li>
<li id="bar" @yield('kb')><a href="{{ url('/comment') }}" >{!! Lang::get('lang.knowledge_base') !!}</a></li>
</ul>
</div>
</div>
</div>
</a>
</div>
<section class="content-header">
@yield('PageHeader')
@yield('breadcrumbs')
</section>
<!-- Main content -->
<section class="content">
@yield('content')
</section><!-- /.content -->
</div>
<footer class="main-footer">
<div class="pull-right hidden-xs">
<b>Version</b> {!! Config::get('app.version') !!}
@endif
<div class="info" style="text-align:center;">
@if(Auth::user())
<p>{{Auth::user()->first_name." ".Auth::user()->last_name}}</p>
@endif
@if(Auth::user() && Auth::user()->active==1)
<a href="#"><i class="fa fa-circle text-success"></i> Online</a>
@else
<a href="#"><i class="fa fa-circle"></i> Offline</a>
@endif
</div>
</div>
<!-- search form -->
{{-- < form action = "#" method = "get" class = "sidebar-form" > --}}
{{-- < div class = "input-group" > --}}
{{-- < input type = "text" name = "q" class = "form-control" placeholder = "Search..." / > --}}
{{-- < span class = "input-group-btn" > --}}
{{-- < button type = 'submit' name = 'seach' id = 'search-btn' class = "btn btn-flat" > < i class = "fa fa-search" > < /i></button > --}}
{{-- < /span> --}}
{{-- < /div> --}}
{{-- < /form> --}}
<!-- /.search form -->
<!-- sidebar menu: : style can be found in sidebar.less -->
<ul id="side-bar" class="sidebar-menu">
@if($replaceside==0)
@yield('sidebar')
<li class="header">{!! Lang::get('lang.Tickets') !!}</li>
<?php
if (Auth::user()->role == 'admin') {
//$inbox = App\Model\helpdesk\Ticket\Tickets::all();
$myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status', '1')->get();
$unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', null)->where('status', '=', '1')->get();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '1')->get();
$deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->get();
} elseif (Auth::user()->role == 'agent') {
//$inbox = App\Model\helpdesk\Ticket\Tickets::where('dept_id','',Auth::user()->primary_dpt)->get();
$myticket = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', Auth::user()->id)->where('status', '1')->get();
$unassigned = App\Model\helpdesk\Ticket\Tickets::where('assigned_to', '=', null)->where('status', '=', '1')->where('dept_id', '=', Auth::user()->primary_dpt)->get();
$tickets = App\Model\helpdesk\Ticket\Tickets::where('status', '1')->where('dept_id', '=', Auth::user()->primary_dpt)->get();
$deleted = App\Model\helpdesk\Ticket\Tickets::where('status', '5')->where('dept_id', '=', Auth::user())->get();
}
if (Auth::user()->role == 'agent') {
$dept = App\Model\helpdesk\Agent\Department::where('id', '=', Auth::user()->primary_dpt)->first();
$overdues = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->orderBy('id', 'DESC')->get();
} else {
$overdues = App\Model\helpdesk\Ticket\Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->orderBy('id', 'DESC')->get();
}
$i = count($overdues);
if ($i == 0) {
$overdue_ticket = 0;
} else {
$j = 0;
foreach ($overdues as $overdue) {
$sla_plan = App\Model\helpdesk\Manage\Sla_plan::where('id', '=', $overdue->sla)->first();
$ovadate = $overdue->created_at;
$new_date = date_add($ovadate, date_interval_create_from_date_string($sla_plan->grace_period)) . '<br/><br/>';
if (date('Y-m-d H:i:s') > $new_date) {
$j++;
//$value[] = $overdue;
}
}
// dd(count($value));
if ($j > 0) {
$overdue_ticket = $j;
} else {
$overdue_ticket = 0;
}
}
?>
<li @yield('inbox')>
<a href="{{ url('/ticket/inbox')}}" id="load-inbox">
<i class="fa fa-envelope"></i> <span>{!! Lang::get('lang.inbox') !!}</span> <small class="label pull-right bg-green"><?php echo count($tickets); ?></small> </a>
</li>
<li @yield('myticket')>
<a href="{{url('ticket/myticket')}}" id="load-myticket">
<i class="fa fa-user"></i> <span>{!! Lang::get('lang.my_tickets') !!} </span>
<small class="label pull-right bg-green">{{count($myticket)}}</small>
</a>
</li>
<li @yield('unassigned')>
<a href="{{url('unassigned')}}" id="load-unassigned">
<i class="fa fa-th"></i> <span>{!! Lang::get('lang.unassigned') !!}</span>
<small class="label pull-right bg-green">{{count($unassigned)}}</small>
</a>
</li>
<li @yield('overdue')>
<a href="{{url('ticket/overdue')}}" id="load-unassigned">
<i class="fa fa-calendar-times-o"></i> <span>{!! Lang::get('lang.overdue') !!}</span>
<small class="label pull-right bg-green">{{$overdue_ticket}}</small>
</a>
</li>
<li @yield('trash')>
<a href="{{url('trash')}}">
<i class="fa fa-trash-o"></i> <span>{!! Lang::get('lang.trash') !!}</span>
<small class="label pull-right bg-green">{{count($deleted)}}</small>
</a>
</li>
<li class="header">{!! Lang::get('lang.Departments') !!}</li>
<?php
$depts = App\Model\helpdesk\Agent\Department::all();
foreach ($depts as $dept) {
$open = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('isanswered', '=', 0)->where('dept_id', '=', $dept->id)->get();
$open = count($open);
$underprocess = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '1')->where('assigned_to', '>', 0)->where('dept_id', '=', $dept->id)->get();
$underprocess = count($underprocess);
$closed = App\Model\helpdesk\Ticket\Tickets::where('status', '=', '2')->where('dept_id', '=', $dept->id)->get();
$closed = count($closed);
// $underprocess = 0;
// foreach ($inbox as $ticket4) {
// if ($ticket4->assigned_to == null) {
// } else {
// $underprocess++;
// }
// }
if (Auth::user()->role == 'admin') {
?>
<li class="treeview">
<a href="#">
<i class="fa fa-folder-open"></i> <span>{!! $dept->name !!}</span> <i class="fa fa-angle-left pull-right"></i>
</a>
<ul class="treeview-menu">
<li><a href="{!! url::route('dept.open.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.open') !!}<small class="label pull-right bg-green">{!! $open !!}</small></a></li>
<li><a href="{!! url::route('dept.inprogress.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.inprogress') !!}<small class="label pull-right bg-green">{!! $underprocess !!}</small></a></li>
<li><a href="{!! url::route('dept.closed.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.closed') !!}<small class="label pull-right bg-green">{!! $closed !!}</small></a></li>
</ul>
</li>
<?php } if (Auth::user()->role == 'agent' && Auth::user()->primary_dpt == $dept->id) { ?>
<li class="treeview">
<a href="#">
<i class="fa fa-folder-open"></i> <span>{!! $dept->name !!}</span> <i class="fa fa-angle-left pull-right"></i>
</a>
<ul class="treeview-menu">
<li><a href="{!! url::route('dept.open.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.open') !!}<small class="label pull-right bg-green">{!! $open !!}</small></a></li>
<li><a href="{!! url::route('dept.inprogress.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.inprogress') !!}<small class="label pull-right bg-green">{!! $underprocess !!}</small></a></li>
<li><a href="{!! url::route('dept.closed.ticket',$dept->name) !!}"><i class="fa fa-circle-o"></i>{!! Lang::get('lang.closed') !!}<small class="label pull-right bg-green">{!! $closed !!}</small></a></li>
</ul>
</li>
<?php }
} ?>
@endif
<?php \Event::fire('service.desk.agent.sidebar', array()); ?>
</ul>
</section>
<!-- /.sidebar -->
</aside>
<?php
$agent_group = Auth::user()->assign_group;
$group = App\Model\helpdesk\Agent\Groups::where('id', '=', $agent_group)->where('group_status', '=', '1')->first();
// dd($group);
?>
<!-- Right side column. Contains the navbar and content of the page -->
<div class="content-wrapper">
<!-- Content Header (Page header) -->
<div class="tab-content" style="background-color: white;padding: 0 20px 0 20px">
<div class="collapse navbar-collapse" id="navbar-collapse">
<div class="tabs-content">
@if($replacetop==0)
<div class="tabs-pane @yield('dashboard-bar')" id="tabA">
<ul class="nav navbar-nav">
<li id="bar" @yield('dashboard') ><a href="{{url('dashboard')}}">{!! Lang::get('lang.dashboard') !!}</a></li>
<li id="bar" @yield('profile') ><a href="{{url('profile')}}">{!! Lang::get('lang.profile') !!}</a></li>
</ul>
</div>
<strong>{!! Lang::get('lang.copyright') !!} &copy; {!! date('Y') !!} <a href="{!! $company->website !!}" target="_blank">{!! $company->company_name !!}</a>.</strong> {!! Lang::get('lang.all_rights_reserved') !!}. {!! Lang::get('lang.powered_by') !!} <a href="http://www.faveohelpdesk.com/" target="_blank">Faveo</a>
</footer>
</div><!-- ./wrapper -->
{{-- // <script src="http://ajax.googleapis.com/ajax/libs/jquery/2.1.1/jquery.min.js"></script> --}}
<div class="tabs-pane @yield('user-bar')" id="tabB">
<ul class="nav navbar-nav">
<li id="bar" @yield('user')><a href="{{ url('user')}}" >{!! Lang::get('lang.user_directory') !!}</a></li></a></li>
<li id="bar" @yield('organizations')><a href="{{ url('organizations')}}" >{!! Lang::get('lang.organizations') !!}</a></li></a></li>
</ul>
</div>
<div class="tabs-pane @yield('ticket-bar')" id="tabC">
<ul class="nav navbar-nav">
<li id="bar" @yield('open')><a href="{{ url('/ticket/open')}}" id="load-open">{!! Lang::get('lang.open') !!}</a></li>
<li id="bar" @yield('answered')><a href="{{ url('/ticket/answered')}}" id="load-answered">{!! Lang::get('lang.answered') !!}</a></li>
<li id="bar" @yield('myticket')><a href="{{ url('/ticket/myticket')}}" >{!! Lang::get('lang.my_tickets') !!}</a></li>
{{-- < li id = "bar" @yield('ticket') > < a href = "{{ url('ticket') }}" >Ticket</a></li> --}}
{{-- < li id = "bar" @yield('overdue') > < a href = "{{ url('/ticket/overdue') }}" >Overdue</a></li> --}}
<li id="bar" @yield('assigned')><a href="{{ url('/ticket/assigned')}}" id="load-assigned" >{!! Lang::get('lang.assigned') !!}</a></li>
<li id="bar" @yield('closed')><a href="{{ url('/ticket/closed')}}" >{!! Lang::get('lang.closed') !!}</a></li>
<?php if ($group->can_create_ticket == 1) { ?>
<li id="bar" @yield('newticket')><a href="{{ url('/newticket')}}" >{!! Lang::get('lang.create_ticket') !!}</a></li>
<?php } ?>
</ul>
</div>
<div class="tabs-pane @yield('tools-bar')" id="tabD">
<ul class="nav navbar-nav">
<li id="bar" @yield('tools')><a href="{{ url('/canned/list')}}" >{!! Lang::get('lang.canned_response') !!}</a></li>
<li id="bar" @yield('kb')><a href="{{ url('/comment')}}" >{!! Lang::get('lang.knowledge_base') !!}</a></li>
</ul>
</div>
@endif
<?php \Event::fire('service.desk.agent.topsubbar', array()); ?>
</div>
</div>
</div>
<section class="content-header">
<!--<div class="row">-->
<!--<div class="col-md-6">-->
@yield('PageHeader')
<!--</div>-->
<!--<div class="pull-right">-->
{!! Breadcrumbs::renderIfExists() !!}
<!--</div>-->
<!--</div>-->
</section>
<!-- Main content -->
<section class="content">
@yield('content')
</section><!-- /.content -->
</div>
<footer class="main-footer">
<div class="pull-right hidden-xs">
<b>Version</b> {!! Config::get('app.version') !!}
</div>
<strong>{!! Lang::get('lang.copyright') !!} &copy; {!! date('Y') !!} <a href="{!! $company->website !!}" target="_blank">{!! $company->company_name !!}</a>.</strong> {!! Lang::get('lang.all_rights_reserved') !!}. {!! Lang::get('lang.powered_by') !!} <a href="http://www.faveohelpdesk.com/" target="_blank">Faveo</a>
</footer>
</div><!-- ./wrapper -->
{{-- // <script src="http://ajax.googleapis.com/ajax/libs/jquery/2.1.1/jquery.min.js"></script> --}}
<script src="{{asset("lb-faveo/js/ajax-jquery.min.js")}}"></script>
{{-- // <script type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.7.14/js/bootstrap-datetimepicker.min.js"></script> --}}
<script src="{{asset("lb-faveo/js/ajax-jquery.min.js")}}"></script>
<script src="{{asset("lb-faveo/js/bootstrap-datetimepicker4.7.14.min.js")}}" type="text/javascript"></script>
<!-- Bootstrap 3.3.2 JS -->
<script src="{{asset("lb-faveo/js/bootstrap.min.js")}}" type="text/javascript"></script>
<!-- Slimscroll -->
<script src="{{asset("lb-faveo/plugins/slimScroll/jquery.slimscroll.min.js")}}" type="text/javascript"></script>
<!-- FastClick -->
<script src="{{asset("lb-faveo/plugins/fastclick/fastclick.min.js")}}"></script>
<!-- AdminLTE App -->
<script src="{{asset("lb-faveo/js/app.min.js")}}" type="text/javascript"></script>
<!-- AdminLTE for demo purposes -->
{{-- // <script src="{{asset("dist/js/demo.js")}}" type="text/javascript"></script> --}}
<!-- iCheck -->
<script src="{{asset("lb-faveo/plugins/iCheck/icheck.min.js")}}" type="text/javascript"></script>
{{-- maskinput --}}
{{-- // <script src="js/jquery.maskedinput.min.js" type="text/javascript"></script> --}}
{{-- jquery ui --}}
<script src="{{asset("lb-faveo/js/jquery.ui.js")}}" type="text/javascript"></script>
<script src="{{asset("lb-faveo/plugins/datatables/dataTables.bootstrap.js")}}" type="text/javascript"></script>
<script src="{{asset("lb-faveo/plugins/datatables/jquery.dataTables.js")}}" type="text/javascript"></script>
<!-- Page Script -->
{{-- // <script type="text/javascript" src="https://cdn.datatables.net/1.10.10/js/jquery.dataTables.min.js"></script> --}}
<script type="text/javascript" src="{{asset("lb-faveo/js/jquery.dataTables1.10.10.min.js")}}"></script>
<script type="text/javascript" src="{{asset("lb-faveo/plugins/datatables/dataTables.bootstrap.js")}}"></script>
<script src="{{asset("lb-faveo/js/jquery.rating.pack.js")}}" type="text/javascript"></script>
{{-- // <script type="text/javascript" src="https://cdnjs.cloudflare.com/ajax/libs/bootstrap-datetimepicker/4.7.14/js/bootstrap-datetimepicker.min.js"></script> --}}
<script src="{{asset("lb-faveo/plugins/select2/select2.full.min.js")}}" ></script>
<script src="{{asset("lb-faveo/plugins/moment/moment.js")}}" ></script>
<script>
<script src="{{asset("lb-faveo/js/bootstrap-datetimepicker4.7.14.min.js")}}" type="text/javascript"></script>
<!-- Bootstrap 3.3.2 JS -->
<script src="{{asset("lb-faveo/js/bootstrap.min.js")}}" type="text/javascript"></script>
<!-- Slimscroll -->
<script src="{{asset("lb-faveo/plugins/slimScroll/jquery.slimscroll.min.js")}}" type="text/javascript"></script>
<!-- FastClick -->
<script src="{{asset("lb-faveo/plugins/fastclick/fastclick.min.js")}}"></script>
<!-- AdminLTE App -->
<script src="{{asset("lb-faveo/js/app.min.js")}}" type="text/javascript"></script>
<!-- AdminLTE for demo purposes -->
{{-- // <script src="{{asset("dist/js/demo.js")}}" type="text/javascript"></script> --}}
<!-- iCheck -->
<script src="{{asset("lb-faveo/plugins/iCheck/icheck.min.js")}}" type="text/javascript"></script>
{{-- maskinput --}}
{{-- // <script src="js/jquery.maskedinput.min.js" type="text/javascript"></script> --}}
{{-- jquery ui --}}
<script src="{{asset("lb-faveo/js/jquery.ui.js")}}" type="text/javascript"></script>
<script src="{{asset("lb-faveo/plugins/datatables/dataTables.bootstrap.js")}}" type="text/javascript"></script>
<script src="{{asset("lb-faveo/plugins/datatables/jquery.dataTables.js")}}" type="text/javascript"></script>
<!-- Page Script -->
{{-- // <script type="text/javascript" src="https://cdn.datatables.net/1.10.10/js/jquery.dataTables.min.js"></script> --}}
<script type="text/javascript" src="{{asset("lb-faveo/js/jquery.dataTables1.10.10.min.js")}}"></script>
<script type="text/javascript" src="{{asset("lb-faveo/plugins/datatables/dataTables.bootstrap.js")}}"></script>
<script src="{{asset("lb-faveo/js/jquery.rating.pack.js")}}" type="text/javascript"></script>
<script src="{{asset("lb-faveo/plugins/select2/select2.full.min.js")}}" ></script>
<script src="{{asset("lb-faveo/plugins/moment/moment.js")}}" ></script>
<script>
function myFunction() {
document.getElementById("count").innerHTML = "0";
document.getElementById("count").innerHTML = "0";
}
</script>
<script>
$(document).ready(function () {
$('.noti_User').click(function () {
var id = this.id;
var dataString = 'id=' + id;
$.ajax
({
type: "POST",
url: "{{url('mark-read')}}" + "/" + id,
data: dataString,
cache: false,
success: function (html)
{
</script>
<script>
$(document).ready(function () {
$('.noti_User').click(function () {
var id = this.id;
var dataString = 'id=' + id;
$.ajax
({
type: "POST",
url: "{{url('mark-read')}}" + "/" + id,
data: dataString,
cache: false,
success: function (html)
{
//$(".city").html(html);
}
});
});
}
});
</script>
<script>
$(function() {
// Enable iCheck plugin for checkboxes
// iCheck for checkbox and radio inputs
// $('input[type="checkbox"]').iCheck({
// checkboxClass: 'icheckbox_flat-blue',
// radioClass: 'iradio_flat-blue'
// });
// Enable check and uncheck all functionality
$(".checkbox-toggle").click(function() {
var clicks = $(this).data('clicks');
if (clicks) {
//Uncheck all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("uncheck");
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
}
$(this).data("clicks", !clicks);
});
});
});
$('#read-all').click(function () {
//Handle starring for glyphicon and font awesome
$(".mailbox-star").click(function(e) {
e.preventDefault();
//detect type
var $this = $(this).find("a > i");
var glyph = $this.hasClass("glyphicon");
var fa = $this.hasClass("fa");
//Switch states
if (glyph) {
$this.toggleClass("glyphicon-star");
$this.toggleClass("glyphicon-star-empty");
}
if (fa) {
$this.toggleClass("fa-star");
$this.toggleClass("fa-star-o");
}
});
});
</script>
<script type="text/javascript">
// $(document).ready(function() {
// $("#content").Editor();
// });
// </script>
<!-- // <script src="../plugins/jQuery/jQuery-2.1.3.min.js"></script> -->
<script src="{{asset("lb-faveo/js/tabby.js")}}"></script>
<!-- // <script src="{{asset("dist/js/editor.js")}}"></script> -->
<!-- CK Editor -->
<!-- // <script src="{{asset("//cdn.ckeditor.com/4.4.3/standard/ckeditor.js")}}"></script> -->
{{-- // <script src="{{asset("lb-faveo/downloads/CKEditor.js")}}"></script> --}}
<script src="{{asset("lb-faveo/plugins/filebrowser/plugin.js")}}"></script>
<script src="{{asset("lb-faveo/plugins/bootstrap-wysihtml5/bootstrap3-wysihtml5.all.min.js")}}" type="text/javascript"></script>
<script>
// $(function () {
// //Add text editor
// $("textarea").wysihtml5();
// });
</script>
<script type="text/javascript">
$.ajaxSetup({
headers: { 'X-CSRF-Token' : $('meta[name=_token]').attr('content') }
var id2 = <?php echo \Auth::user()->id ?>;
var dataString = 'id=' + id2;
$.ajax
({
type: "POST",
url: "{{url('mark-all-read')}}" + "/" + id2,
data: dataString,
cache: false,
beforeSend: function () {
$('#myDropdown').on('hide.bs.dropdown', function () {
return false;
});
</script>
@yield('FooterInclude')
</body>
</html>
$("#refreshNote").hide();
$("#notification-loader").show();
},
success: function (response) {
$("#refreshNote").load("<?php echo $_SERVER['REQUEST_URI']; ?> #refreshNote");
$("#notification-loader").hide();
$('#myDropdown').removeClass('open');
}
});
}); </script>
<script>
$(function() {
// Enable iCheck plugin for checkboxes
// iCheck for checkbox and radio inputs
// $('input[type="checkbox"]').iCheck({
// checkboxClass: 'icheckbox_flat-blue',
// radioClass: 'iradio_flat-blue'
// });
// Enable check and uncheck all functionality
$(".checkbox-toggle").click(function() {
var clicks = $(this).data('clicks');
if (clicks) {
//Uncheck all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("uncheck");
} else {
//Check all checkboxes
$("input[type='checkbox']", ".mailbox-messages").iCheck("check");
}
$(this).data("clicks", !clicks);
});
//Handle starring for glyphicon and font awesome
$(".mailbox-star").click(function(e) {
e.preventDefault();
//detect type
var $this = $(this).find("a > i");
var glyph = $this.hasClass("glyphicon");
var fa = $this.hasClass("fa");
//Switch states
if (glyph) {
$this.toggleClass("glyphicon-star");
$this.toggleClass("glyphicon-star-empty");
}
if (fa) {
$this.toggleClass("fa-star");
$this.toggleClass("fa-star-o");
}
});
}); </script>
<script type="text/javascript">
// $(document).ready(function() {
// $("#content").Editor();
// });
// </script>
<!-- // <script src="../plugins/jQuery/jQuery-2.1.3.min.js"></script> -->
<script src="{{asset("lb-faveo/js/tabby.js")}}"></script>
<!-- // <script src="{{asset("dist/js/editor.js")}}"></script> -->
<!-- CK Editor -->
<!-- // <script src="{{asset("//cdn.ckeditor.com/4.4.3/standard/ckeditor.js")}}"></script> -->
{{-- // <script src="{{asset("lb-faveo/downloads/CKEditor.js")}}"></script> --}}
<script src="{{asset("lb-faveo/plugins/filebrowser/plugin.js")}}"></script>
<script src="{{asset("lb-faveo/plugins/bootstrap-wysihtml5/bootstrap3-wysihtml5.all.min.js")}}" type="text/javascript"></script>
<script>
// $(function () {
// //Add text editor
// $("textarea").wysihtml5();
// });
</script>
<script type="text/javascript">
$.ajaxSetup({
headers: { 'X-CSRF-Token' : $('meta[name=_token]').attr('content') }
});
</script>
@yield('FooterInclude')
</body>
</html>