update v 1.0.7.5
This commit is contained in:
Sujit Prasad
919
resources/lang/de/lang.php
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919
resources/lang/de/lang.php
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@@ -0,0 +1,919 @@
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<?php
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return [
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/*
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|----------------------------------------------------------------------------------------
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| Authentication Pages [English(en)]
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|----------------------------------------------------------------------------------------
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|
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| The following language lines are used in all authentication related issues to translate
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| some words in view to English. You are free to change them to anything you want to
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| customize your views to better match your application.
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|
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*/
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/*
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|--------------------------------------
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| Error
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|--------------------------------------
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*/
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'success' => 'Erfolgreich',
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'fails' => 'Fehler',
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'alert' => 'Alarm',
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'required-error' => 'Bitte alle notwendigen Felder ausfüllen',
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'invalid' => 'Falsche Benutzer-ID oder Passwort',
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/*
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|--------------------------------------
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| Login Page
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|--------------------------------------
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*/
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'Login_to_start_your_session' => 'Einloggen um Ihre Sitzung zu starten',
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'login' => 'Login',
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'remember' => 'Erinnere dich an mich',
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'signmein' => 'Melde mich an',
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'iforgot' => 'Ich habe mein Passwort vergessen',
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'email_address' => 'E-Mail-Addresse',
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'password' => 'Passwort',
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'woops' => 'Whoops!',
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'theirisproblem' => 'Es gab einige Probleme mit Ihrer Eingabe.',
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'login' => 'Anmeldung',
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'e-mail' => 'E-Mail',
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'reg_new_member' => 'Registrieren für eine neue Mitgliedschaft',
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/*
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|--------------------------------------
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| Register Page
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|--------------------------------------
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*/
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'registration' => 'Registrierung',
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'full_name' => 'Vollständiger Name',
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'firstname' => 'Vorname',
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'lastname' => 'Familienname',
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'profilepicture' => 'Profilbild',
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'oldpassword' => 'Altes Passwort',
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'newpassword' => 'Neues Passwort',
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'retype_password' => 'Passwort erneut eingeben',
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'i_agree_to_the' => 'Ich stimme dem zu',
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'terms' => 'Bedingungen',
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'register' => 'Neu registrieren',
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'i_already_have_a_membership' => 'Ich habe bereits eine Mitgliedschaft',
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/*
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|--------------------------------------
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| Reset Password Page
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|--------------------------------------
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*/
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'reset_password' => 'Passwort zurücksetzen',
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/*
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|--------------------------------------
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| Forgot Password Page
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|--------------------------------------
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*/
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'i_know_my_password' => 'Ich weiß mein Passwort',
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'recover_passord' => 'Passwort wiederherstellen',
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'send_password_reset_link' => 'Passwort Reset Link senden',
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'enter_email_to_reset_password' => 'E-Mail angeben um Passwort zurücksetzen',
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'link' => 'Link',
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/*
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|----------------------------------------------------------------------------------------
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| Emails Pages [English(en)]
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|----------------------------------------------------------------------------------------
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|
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| The following language lines are used in all Emails related issues to translate
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| some words in view to English. You are free to change them to anything you want to
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| customize your views to better match your application.
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|
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*/
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'admin_panel' => 'Administrationsmenü',
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/*
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|--------------------------------------
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| Emails Create Page
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|--------------------------------------
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*/
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'emails' => 'Emails',
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'incoming_emails' => 'Incoming Emails',
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'reuired_authentication' => 'Reuired Authentication',
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'fetching_email_via_imap' => 'Fetching Email via IMAP',
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'create_email' => 'Create Email',
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'email_address' => 'Email Address',
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'email_name' => 'Email Name',
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'help_topic' => 'Help Topic',
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'auto_response' => 'Auto Response',
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'host_name' => 'Host Name',
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'port_number' => 'Port Number',
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'mail_box_protocol' => 'Mail Box Protocol',
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'authentication_required' => 'Authentication Required',
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'yes' => 'Yes',
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'no' => 'No',
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'header_spoofing' => 'Header Spoofing',
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'allow_for_this_email' => 'Allow For This Email',
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'imap_config' => 'IMAP Configuration',
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'email_information_and_settings' => 'Email Information and Settings',
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'incoming_email_information' => 'Incoming Email Information',
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'outgoing_email_information' => 'Outgoing Email Information',
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'new_ticket_settings' => 'New Ticket Settings',
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'protocol' => 'Protocol',
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'fetching_protocol' => 'Fetching Protocol',
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'transfer_protocol' => 'Transfer Protocol',
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'from_name' => 'From Name',
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'add_an_email' => 'Add an Email',
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'edit_an_email' => 'Edit an Email',
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'disable_for_this_email_address' => 'Disable for this Email address',
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/*
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|--------------------------------------
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| Ban Emails Create Page
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|--------------------------------------
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*/
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'ban_lists' => 'Ban Lists',
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'ban_email' => 'Ban Email',
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'banlists' => 'Ban lists',
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'ban_status' => 'Ban Status',
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/*
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|--------------------------------------
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| Templates Index Page
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|--------------------------------------
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*/
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'templates' => 'Templates',
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'template_set' => 'Template Sets',
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'create_template' => 'Create Template',
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'edit_template' => 'Edit Template',
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'in_use' => 'In Use',
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//Template Description
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'Create ticket agent' => 'Notification email that is sent to Agent & Admin when ticket is created',
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'Assign ticket' => 'Ticket assigned to an agent',
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'Create ticket' => 'Mail sent to client for ticket creation successful message',
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'Check ticket' => 'if a client wants to check ticket via customer portal then a link will be sent to client. this link is for the client to view ticket details with ticket no, without logging in to system',
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'Ticket reply agent' => 'A notification is sent to agent email once client replies to the ticket',
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'Registration notification' => 'Password and username is sent on email on first registration',
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'Reset password' => 'Email with Password reset link',
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'Error report' => 'Error report',
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'Ticket creation' => 'First notification sent by the system about the ticket creation to the client',
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'Ticket reply' => 'A reply made by the agent on a ticket, email notification is sent to client and collaborators',
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'Close ticket' => 'Mail sent to client on closing a ticket',
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'Create ticket by agent' => 'An agent creates a ticket for the client in the name of client',
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/*
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|--------------------------------------
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| Templates Create Page
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|--------------------------------------
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*/
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'template_set_to_clone' => 'Template set to clone',
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'language' => 'Sprache',
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/*
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|--------------------------------------
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| Diagnostics Page
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|--------------------------------------
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*/
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'diagnostics' => 'Diagnostics',
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'from' => 'From',
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'to' => 'To',
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'subject' => 'Subject',
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'message' => 'Message',
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'send' => 'Send',
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/*
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|----------------------------------------------------------------------------------------
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| Settings Pages [English(en)]
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|----------------------------------------------------------------------------------------
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|
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| The following language lines are used in all Setting related issues to translate
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| some words in view to English. You are free to change them to anything you want to
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| customize your views to better match your application.
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|
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*/
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/*
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|--------------------------------------
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| Company Settings Page
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|--------------------------------------
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*/
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'company' => 'Unternehmen',
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'website' => 'Webseite',
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'phone' => 'Telefon',
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'address' => 'Adresse',
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'landing' => 'Landing Seite',
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'offline' => 'Offline Seite',
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'thank' => 'Danke Seite',
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'logo' => 'Logo',
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'save' => 'Speichern',
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'delete-logo' => 'Logo löschen',
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'click-delete' => 'Hier klicken, um zu löschen',
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/*
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|--------------------------------------
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| System Settings Page
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|--------------------------------------
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*/
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'system' => 'System',
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'online' => 'Online',
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'offline' => 'Offline',
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'name/title' => 'Name/Title',
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'pagesize' => 'Page Size',
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'url' => 'URL',
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'default_department' => 'Default Department',
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'loglevel' => 'Log Level',
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'purglog' => 'Purge Logs',
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'nameformat' => 'Name Formatting',
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'timeformat' => 'Time Format',
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'date' => 'Date',
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'dateformat' => 'Date Format',
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'date_time' => 'Date And Time Format',
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'day_date_time' => 'Day,Date And Time Format',
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'timezone' => 'Default Time Zone',
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'api' => 'Api',
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'api_key' => 'Api Key',
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'api_key_mandatory' => 'Api key mandatory',
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'api_configurations' => 'Api Configurations',
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'generate_key' => 'Generate key',
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/*
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|--------------------------------------
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| Email Settings Page
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|--------------------------------------
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*/
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'email' => 'Email',
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'default_template' => 'Default Template Set:',
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'default_system_email' => 'Default System Email:',
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'default_alert_email' => 'Default Alert Email:',
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'admin_email' => 'Admins Email Address:',
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'email_fetch' => 'Email Fetching:',
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'enable' => 'Enable',
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'default_MTA' => 'Default MTA',
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'fetch_auto-corn' => 'Fetch on auto-cron',
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'strip_quoted_reply' => 'Strip Quoted Reply',
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'reply_separator' => 'Reply Separator Tag',
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'accept_all_email' => 'Accept All Emails',
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'accept_email_unknown' => 'Accept email from unknown Users',
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'accept_email_collab' => 'Accept Email Collaborators',
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'automatically_and_collab_from_email' => 'Automatically add collaborators from email fields',
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'default_alert_email' => 'Default Alert Email',
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'attachments' => 'Attachments',
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'email_attahment_user' => 'Email attachments to the user',
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'cron_notification' => 'Enable Notification cron',
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'cron' => 'Job Scheduler',
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'crone-url-message' => "These are Faveo's Job Scheduler(cron job) url for your system.",
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'clipboard-copy-message' => 'Copied to clipboard.',
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'click' => 'Click here',
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'check-cron-set' => 'to check how to set cron jobs on your server.',
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'notification-email' => 'Email notifications',
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'click-url-copy' => 'Click here to copy URL',
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'job-scheduler-error' => 'Job scheduler can not be updated.',
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'job-scheduler-success' => 'Job scheduler updated successfully.',
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/*
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|--------------------------------------
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| Ticket Settings Page
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|--------------------------------------
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*/
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'ticket' => 'Ticket',
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'default_ticket_number_format' => 'Default Ticket Number Format',
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'default_ticket_number_sequence' => 'Default Ticket Number Sequence',
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'default_status' => 'Default Status',
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'default_priority' => 'Default Priority',
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'default_sla' => 'Default SLA',
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'default_help_topic' => 'Default Help Topic',
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'maximum_open_tickets' => 'Maximum Open Tickets',
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'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration',
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'human_verification' => 'Human Verification',
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'claim_on_response' => 'Claim on Response',
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'assigned_tickets' => 'Assigned Tickets',
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'answered_tickets' => 'Answered Tickets',
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'agent_identity_masking' => 'Agent Identity Masking',
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'enable_HTML_ticket_thread' => 'Enable HTML Ticket Thread',
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'allow_client_updates' => 'Allow Client Updates',
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/*
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|--------------------------------------
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| Access Settings Page
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|--------------------------------------
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*/
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'access' => 'Access',
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'expiration_policy' => 'Password Expiration Policy',
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'allow_password_resets' => 'Allow Password Resets',
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'reset_token_expiration' => 'Reset Token Expiration',
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'agent_session_timeout' => 'Agent Session Timeout',
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'bind_agent_session_IP' => 'Bind Agent Session to IP',
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'registration_required' => 'Registration Required',
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'require_registration_and_login_to_create_tickets' => 'Require registration and login to create tickets',
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'registration_method' => 'Registration Method',
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'user_session_timeout' => 'User Session Timeout',
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'client_quick_access' => 'Client Quick Access',
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'cron' => 'Cron',
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'system-settings' => 'System Settings',
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'settings-2' => 'Settings',
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/*
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|--------------------------------------
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| Auto-Response Settings Page
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|--------------------------------------
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*/
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'auto_responce' => 'Auto Response',
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'new_ticket' => 'New Ticket',
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'new_ticket_by_agent' => 'New Ticket by Agent',
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'new_message' => 'New Message',
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'submitter' => 'Submitter : ',
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'send_receipt_confirmation' => 'Send Receipt Confirmation',
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'participants' => 'Participants : ',
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'send_new_activity_notice' => 'Send new activity notice',
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'overlimit_notice' => 'Overlimit Notice',
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'email_attachments_to_the_user' => 'Email attachments to the user',
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/*
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|--------------------------------------
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| Alert & Notice Settings Page
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|--------------------------------------
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*/
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'disable' => 'Disable',
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'admin_email_2' => 'Admin Email',
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'alert_notices' => 'Alert & Notices',
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'new_ticket_alert' => 'New Ticket Alert',
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'department_manager' => 'Department Manager',
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'department_members' => 'Department Members',
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'organization_account_manager' => 'Organization Account Manager',
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'new_message_alert' => 'New Message Alert',
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'last_respondent' => 'Last Respondent',
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'assigned_agent_team' => 'Assigned Agent / Team',
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'new_internal_note_alert' => 'New Internal Note Alert',
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'ticket_assignment_alert' => 'Ticket Assignment Alert',
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'team_lead' => 'Team Lead',
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'team_members' => 'Team Members',
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'ticket_transfer_alert' => 'Ticket Transfer Alert',
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'overdue_ticket_alert' => 'Overdue Ticket Alert ',
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'system_alerts' => 'System Alerts',
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'system_errors' => 'System Errors',
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'SQL_errors' => 'SQL errors',
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'excessive_failed_login_attempts' => 'Excessive failed login attempts',
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'system_error_reports' => 'System error Reports',
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'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Send app crash reports to help Ladybird improve Faveo',
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/*
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||||
|------------------------------------------------
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|Language page
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|------------------------------------------------
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*/
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'iso-code' => 'ISO-CODE',
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'download' => 'Downlaod',
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'upload_file' => 'Upload File',
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'enter_iso-code' => 'Enter ISO-CODE',
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'eg.' => 'Example',
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'for' => 'for',
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'english' => 'English',
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'language-name' => 'Language name',
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'file' => 'File',
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'read-more' => 'Read more.',
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'enable_lang' => 'Enable it.',
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'add-lang-package' => 'Add new language package',
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'package_exist' => 'Package already exists.',
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'iso-code-error' => 'Error in iso-code. enter correct iso-code.',
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'zipp-error' => 'Error in zip file. Zip must contian language php files only.',
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'upload-success' => 'Uploaded successfully.',
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'file-error' => 'Error in file or invalid file.',
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'delete-success' => 'Language package deleted successfully.',
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'lang-doesnot-exist' => 'Language package does not exist.',
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'active-lang-error' => 'Language package can not be deleted when it is active.',
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'language-error' => 'Language package not found in your lang directroy.',
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/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Manage Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Manage related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'manage' => 'Manage',
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/*
|
||||
|--------------------------------------
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||||
| Help Topic index Page
|
||||
|--------------------------------------
|
||||
*/
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'help_topics' => 'Help Topics',
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'topic' => 'Topic',
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'type' => 'Type',
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'priority' => 'Priority',
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'last_updated' => 'Last Updated',
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'create_help_topic' => 'Create Help topic',
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'action' => 'Action',
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/*
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||||
|--------------------------------------
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||||
| Help Topic Create Page
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||||
|--------------------------------------
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||||
*/
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'active' => 'Active',
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'disabled' => 'Disabled',
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'public' => 'Public',
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'private' => 'Private',
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'parent_topic' => 'Parent Topic',
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'Custom_form' => 'Custom Form',
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'SLA_plan' => 'SLA Plan',
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'auto_assign' => 'Auto assign',
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'auto_respons' => 'Auto Respons',
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'ticket_number_format' => 'Ticket Number Format',
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'system_default' => 'System Default',
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'custom' => 'Custom',
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'internal_notes' => 'Internal Notes',
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/*
|
||||
|--------------------------------------
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||||
| SLA plan Index Page
|
||||
|--------------------------------------
|
||||
*/
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||||
'sla_plans' => 'SLA Plans',
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'create_SLA' => 'Create a SLA',
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||||
'grace_period' => 'Grace Period',
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||||
'added_date' => 'Added Date',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SLA plan Create Page
|
||||
|--------------------------------------
|
||||
*/
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||||
'transient' => 'Transient',
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||||
'ticket_overdue_alert' => 'Ticket Overdue Alerts',
|
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|
||||
/*
|
||||
|--------------------------------------
|
||||
| Work Flow
|
||||
|--------------------------------------
|
||||
*/
|
||||
'workflow' => 'Workflow',
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||||
'ticket_workflow' => 'Ticket Workflow',
|
||||
'create_workflow' => 'Create Workflow',
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||||
'edit_workflow' => 'Edit Workflow',
|
||||
'updated' => 'Updated',
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||||
'target' => 'Target',
|
||||
'target_channel' => 'Target Channel',
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||||
'exceution_order' => 'Exceution Order',
|
||||
'target_channel' => 'Target Channel',
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||||
'workflow_rules' => 'Workflow Rules',
|
||||
'workflow_action' => 'Workflow Action',
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||||
'rules' => 'Rules',
|
||||
'order' => 'Order',
|
||||
'condition' => 'Condition',
|
||||
'statement' => 'Statement',
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Form Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'title' => 'Title',
|
||||
'instruction' => 'Instruction',
|
||||
'label' => 'Label',
|
||||
'visibility' => 'Visibility',
|
||||
'variable' => 'Variable',
|
||||
'create_form' => 'Create Form',
|
||||
'forms' => 'Forms',
|
||||
'form_name' => 'Form Name',
|
||||
'view_this_form' => 'View This Form',
|
||||
'delete_from' => 'Delete Form',
|
||||
'are_you_sure_you_want_to_delete' => 'Are you sure you want to Delete',
|
||||
'close' => 'Close',
|
||||
'instructions' => 'Instructions',
|
||||
'instructions_on_creating_form' => "Select field type you want to add to the form below and click on 'Type' dropdown. Don't forget to set field options if type is select,checkbox or radio..Separate each option by a coma. After you finish creating the form, you can save the form by clicking Save Form button",
|
||||
'form_properties' => 'Form Properties',
|
||||
'adding_fields' => 'Adding Fields',
|
||||
'click_add_fields_button_to_add_fields' => "Click <b>'Add Fields'</b> button to add Fields",
|
||||
'add_fields' => 'Add Fields',
|
||||
'save_form' => 'Save Form',
|
||||
'label' => 'Label',
|
||||
'name' => 'Name',
|
||||
'type' => 'Type',
|
||||
'values(selected_fields)' => 'Values(Selected Fields)',
|
||||
'required' => 'Required',
|
||||
'Action' => 'Action',
|
||||
'remove' => 'Remove',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Theme Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Theme related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'themes' => 'Themes',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Footer Pages
|
||||
|--------------------------------------
|
||||
*/
|
||||
'footer' => 'Footer',
|
||||
'footer1' => 'Footer1',
|
||||
'footer2' => 'Footer2',
|
||||
'footer3' => 'Footer3',
|
||||
'footer4' => 'Footer4',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Custom alert box
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ok' => 'Ok',
|
||||
'cancel' => 'Abbrechen',
|
||||
'select-ticket' => 'Bitte Tickets auswählen.',
|
||||
'confirm' => 'Sind Sie sicher?',
|
||||
'delete-tickets' => 'Lösche Tickets',
|
||||
'close-tickets' => 'Schließe Tickets',
|
||||
'open-tickets' => 'Öffne Tickets',
|
||||
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Staff Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Staff related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'are_you_sure' => 'Are you sure',
|
||||
'staffs' => 'Staffs',
|
||||
'name' => 'Name',
|
||||
'user_name' => 'User Name',
|
||||
'status' => 'Status',
|
||||
'group' => 'Group',
|
||||
'department' => 'Department',
|
||||
'created' => 'Created',
|
||||
'lastlogin' => 'Last Login',
|
||||
'createagent' => 'Create An Agent',
|
||||
'delete' => 'Delete',
|
||||
'agents' => 'Agents',
|
||||
'create' => 'Create',
|
||||
'edit' => 'Edit',
|
||||
'departments' => 'Departments',
|
||||
'groups' => 'Groups',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Staff Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_agent' => 'Create Agent',
|
||||
'first_name' => 'First Name',
|
||||
'last_name' => 'Last Name',
|
||||
'mobile_number' => 'Mobile Number',
|
||||
'agent_signature' => 'Agent Signature',
|
||||
'account_status_setting' => 'Account Status & Setting',
|
||||
'account_type' => 'Account Type',
|
||||
'admin' => 'Admin',
|
||||
'agent' => 'Agent',
|
||||
'account_status' => 'Account Status',
|
||||
'locked' => 'Locked',
|
||||
'assigned_group' => 'Assigned Group',
|
||||
'primary_department' => 'Primary Department',
|
||||
'agent_time_zone' => 'Agent Time Zone',
|
||||
'day_light_saving' => 'Day Light Saving',
|
||||
'limit_access' => 'Limit Access',
|
||||
'directory_listing' => 'Directory Listing',
|
||||
'vocation_mode' => 'Vocation Mode',
|
||||
'assigned_team' => 'Assigned Team',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Department Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_department' => 'Create Department',
|
||||
'manager' => 'Manager',
|
||||
'ticket_assignment' => 'Ticket Assignment ',
|
||||
'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members',
|
||||
'outgoing_emails' => 'Outgoing Emails',
|
||||
'outgoing_email' => 'Outgoing Email',
|
||||
'template_set' => 'Template Set',
|
||||
'auto_responding_settings' => 'Auto-Responding Settigs',
|
||||
'disable_for_this_department' => 'Disable for this department',
|
||||
'auto_response_email' => 'Auto-Response Email',
|
||||
'recipient' => 'Recipient',
|
||||
'group_access' => 'Group Access',
|
||||
'department_signature' => 'Department Signature',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Team Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_team' => 'Create Team',
|
||||
'team_lead' => 'Team Lead',
|
||||
'assignment_alert' => 'Assignment Alert',
|
||||
'disable_for_this_team' => 'Disable for this team',
|
||||
'teams' => 'Teams',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Group Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_group' => 'Create Group',
|
||||
'goups' => 'Goups',
|
||||
'can_create_ticket' => 'Can create ticket',
|
||||
'can_edit_ticket' => 'Can edit ticket',
|
||||
'can_post_ticket' => 'Can post Ticket',
|
||||
'can_close_ticket' => 'Can close ticket ',
|
||||
'can_assign_ticket' => 'Can assign ticket',
|
||||
'can_transfer_ticket' => 'Can transfer ticket',
|
||||
'can_delete_ticket' => 'Can delete ticket',
|
||||
'can_ban_emails' => 'Can ban emails',
|
||||
'can_manage_premade' => 'Can Manage premade',
|
||||
'can_manage_FAQ' => 'Can manage FAQ',
|
||||
'can_view_agent_stats' => 'Can view agent stats',
|
||||
'department_access' => 'Department Access ',
|
||||
'admin_notes' => 'Admin Notes',
|
||||
'group_members' => 'Group Members',
|
||||
'group_name' => 'Group Name',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SMTP Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'driver' => 'Driver',
|
||||
'smtp' => 'SMTP',
|
||||
'host' => 'Host',
|
||||
'port' => 'Port',
|
||||
'encryption' => 'Encryption',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Agent Panel [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Agent Panel related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'agent_panel' => 'Agent Panel',
|
||||
'profile' => 'Profile',
|
||||
'change_password' => 'Change Password',
|
||||
'sign_out' => 'Sign Out',
|
||||
'Tickets' => 'TICKETS',
|
||||
'inbox' => 'Inbox',
|
||||
'my_tickets' => 'My Tickets',
|
||||
'unassigned' => 'Unassigned',
|
||||
'trash' => 'Trash',
|
||||
'Updates' => 'UPDATES',
|
||||
'no_new_updates' => 'No new Updates',
|
||||
'check_for_updates' => 'Check for Updates',
|
||||
'open' => 'Open',
|
||||
'inprogress' => 'Inprogress',
|
||||
'closed' => 'Closed',
|
||||
'Departments' => 'DEPARTMENTS',
|
||||
'tools' => 'Tools',
|
||||
'canned' => 'Canned',
|
||||
'knowledge_base' => 'Knowledge Base',
|
||||
'loading' => 'Loading',
|
||||
'ratings' => 'Ratings',
|
||||
'please_rate' => 'Please rate:',
|
||||
'ticket_ratings' => 'TICKET RATING',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Profile
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'user_information' => 'Benutzer Informationen',
|
||||
'time_zone' => 'Zeitzone',
|
||||
'phone_number' => 'Telefonnummer',
|
||||
'contact_information' => 'Kontakt Informationen',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Dashboard
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'dashboard' => 'Dashboard',
|
||||
'line_chart' => 'Line Chart',
|
||||
'statistics' => 'Statistics',
|
||||
'opened' => 'Opened',
|
||||
'resolved' => 'Resolved',
|
||||
'closed' => 'Closed',
|
||||
'deleted' => 'Deleted',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|User Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'user_directory' => 'User Directory',
|
||||
'ban' => 'Ban',
|
||||
'user' => 'User',
|
||||
'users' => 'Users',
|
||||
'create_user' => 'Create User',
|
||||
'full_name' => 'Full Name',
|
||||
'mobile' => 'Mobile',
|
||||
'last_login' => 'Last Login',
|
||||
'user_profile' => 'User Profile',
|
||||
'assign' => 'Assign',
|
||||
'open_tickets' => 'Open Tickets',
|
||||
'closed_tickets' => 'Closed Tickets',
|
||||
'deleted_tickets' => 'Deleted Tickets',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Organization Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'organizations' => 'Organizations',
|
||||
'organization' => 'Organization',
|
||||
'create_organization' => 'Create Organization',
|
||||
'account_manager' => 'Account Manager',
|
||||
'update' => 'Update',
|
||||
'please_select_an_organization' => 'Please select an Organization',
|
||||
'please_select_an_user' => 'Please select an user',
|
||||
'organization_profile' => 'Organization Profile',
|
||||
'organization-s_head' => "Organization's Head",
|
||||
'select_department_manager' => 'Select Department Manager',
|
||||
'users_of' => 'Users of',
|
||||
/*
|
||||
|----------------------------------------------
|
||||
| Ticket page
|
||||
|----------------------------------------------
|
||||
*/
|
||||
'subject' => 'Subject',
|
||||
'ticket_id' => 'Ticket ID',
|
||||
'priority' => 'Priority',
|
||||
'from' => 'From',
|
||||
'last_replier' => 'Last Replier',
|
||||
'assigned_to' => 'Assigned To',
|
||||
'last_activity' => 'Last Activity',
|
||||
'answered' => 'Answered',
|
||||
'assigned' => 'Assigned',
|
||||
'create_ticket' => 'Create Ticket',
|
||||
'tickets' => 'Tickets',
|
||||
'open' => 'Open',
|
||||
'Ticket_Information' => 'TICKET INFORMATION',
|
||||
'Ticket_Id' => 'TICKET ID',
|
||||
'User' => 'USER',
|
||||
'Unassigned' => 'UNASSIGNED',
|
||||
'generate_pdf' => 'Generate PDF',
|
||||
'change_status' => 'Change Status',
|
||||
'more' => 'More',
|
||||
'delete_ticket' => 'Delete Ticket',
|
||||
'emergency' => 'Emergency',
|
||||
'high' => 'High',
|
||||
'medium' => 'Medium',
|
||||
'low' => 'Low',
|
||||
'sla_plan' => 'SLA Plan',
|
||||
'created_date' => 'Created Date',
|
||||
'due_date' => 'Due Date',
|
||||
'last_response' => 'Last Response',
|
||||
'source' => 'Source',
|
||||
'last_message' => 'Last Message',
|
||||
'reply' => 'Reply',
|
||||
'response' => 'Response',
|
||||
'reply_content' => 'Reply Content',
|
||||
'attachment' => 'Attachment',
|
||||
'internal_note' => 'Internal Note',
|
||||
'this_ticket_is_under_banned_user' => 'This ticket is under banned user',
|
||||
'ticket_source' => 'Ticket Source',
|
||||
'are_you_sure_to_ban' => 'Are you sure to ban',
|
||||
'whome_do_you_want_to_assign_ticket' => 'Whome do you want to assign ticket',
|
||||
'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket',
|
||||
'add_collaborator' => 'Add Collaborator',
|
||||
'search_existing_users' => 'Search existing Users',
|
||||
'add_new_user' => 'Add new User',
|
||||
'search_existing_users_or_add_new_users' => 'Search existing users or add new users',
|
||||
'search_by_email' => 'Search by Email',
|
||||
'list_of_collaborators_of_this_ticket' => 'List of Collaborators of this Ticket',
|
||||
'submit' => 'Submit',
|
||||
'max' => 'Max',
|
||||
'add_cc' => 'Add CC',
|
||||
'recepients' => 'Recepients',
|
||||
'select_a_canned_response' => 'Select a Canned Response',
|
||||
'assign_to' => 'Assign to',
|
||||
'detail' => 'Detail',
|
||||
'user_details' => 'User Details',
|
||||
'ticket_option' => 'Ticket Option',
|
||||
'ticket_detail' => 'Ticket Detail',
|
||||
'Assigned_To' => 'ASSIGNED TO',
|
||||
'locked-ticket' => 'Alert! This ticket has been locked by another user and currently in process for response.',
|
||||
'access-ticket' => 'Alert! This ticket has been locked by you for next ',
|
||||
'minutes' => ' minutes',
|
||||
'in_minutes' => 'In minutes',
|
||||
'add_another_owner' => 'Add another owner',
|
||||
'user-not-found' => 'User not found. Try again or add a new user.',
|
||||
'change-success' => 'Success! owner has been changed for this ticket.',
|
||||
'user-exists' => 'User already exists. Try search existing user.',
|
||||
'valid-email' => 'Enter a valid email address.',
|
||||
'search_user' => 'Search user',
|
||||
'merge-ticket' => 'Merge ticket',
|
||||
'title' => 'Title',
|
||||
'merge' => 'Merge',
|
||||
'select_tickets' => 'Select tickets to merge',
|
||||
'select-pparent-ticket' => 'Select parent ticket',
|
||||
'merge-reason' => 'Reason for merging',
|
||||
'get_merge_message' => 'This ticket has been merged with ticket',
|
||||
'ticket_merged' => ' has been merged with this ticket.',
|
||||
'no-tickets-to-merge' => 'There are no more tickets by the owner of this ticket.',
|
||||
'merge-error' => 'Could not process your request try after some time.',
|
||||
'merge-success' => 'Tickets has been merged successfully.',
|
||||
'merge-error2' => 'Please select ticket to merge.',
|
||||
'select-tickets-to merge' => 'select two or more tickets to merge.',
|
||||
'different-users' => 'Ticktes from different users',
|
||||
'clean-up' => 'Clean up',
|
||||
'hard-delete-success-message' => 'Tickets have been deleted permanently.',
|
||||
'overdue' => 'Overdue',
|
||||
'change_owner_for_ticket' => 'Change Owner for Ticket',
|
||||
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Tools Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'canned_response' => 'Canned Response',
|
||||
'create_canned_response' => 'Create Canned Response',
|
||||
'surrender' => 'Surrender',
|
||||
'view' => 'View',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Main text
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'copyright' => 'Copyright',
|
||||
'all_rights_reserved' => 'All right Reserved',
|
||||
'powered_by' => 'Powered by',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Guest-User Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'issue_summary' => 'Issue Summary',
|
||||
'issue_details' => 'Issue Details',
|
||||
'contact_informations' => 'Contact Informations',
|
||||
'contact_details' => 'Contact Details',
|
||||
'role' => 'Role',
|
||||
'ext' => 'EXT',
|
||||
'profile_pic' => 'Profile Picture',
|
||||
'agent_sign' => 'Agent Signature',
|
||||
'inactive' => 'Inactive',
|
||||
'male' => 'Male',
|
||||
'female' => 'Female',
|
||||
'old_password' => 'Old Password',
|
||||
'new_password' => 'New Password',
|
||||
'confirm_password' => 'Confirm Password',
|
||||
'gender' => 'Geschlecht',
|
||||
'ticket_number' => 'Ticket Number',
|
||||
'content' => 'Content',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
| Error Pages
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'not_found' => 'Not Found',
|
||||
'oops_page_not_found' => 'Oops! Page not found',
|
||||
'we_could_not_find_the_page_you_were_looking_for' => 'We could not find the page you were looking for',
|
||||
'internal_server_error' => 'Internal server Error',
|
||||
'be_right_back' => 'Be right back',
|
||||
'sorry' => 'Sorry',
|
||||
'we_are_working_on_it' => 'We are working on it',
|
||||
'category' => 'Category',
|
||||
'addcategory' => 'Add Category',
|
||||
'allcategory' => 'All Category',
|
||||
'article' => 'Article',
|
||||
'articles' => 'Articles',
|
||||
'addarticle' => 'Add Article',
|
||||
'allarticle' => 'All Article',
|
||||
'pages' => 'Pages',
|
||||
'addpages' => 'Add Pages',
|
||||
'allpages' => 'All Pages',
|
||||
'widgets' => 'Widgets',
|
||||
'footer1' => 'Footer 1',
|
||||
'footer2' => 'Footer 2',
|
||||
'footer3' => 'Footer 3',
|
||||
'footer4' => 'Footer 4',
|
||||
'sidewidget1' => 'Side Widget 1',
|
||||
'sidewidget2' => 'Side Widget 2',
|
||||
'comments' => 'Comments',
|
||||
'settings' => 'Settings',
|
||||
'parent' => 'Parent',
|
||||
'Beschreibung' => 'Beschreibung',
|
||||
'enter_the_description' => 'Enter the Description',
|
||||
'publish' => 'Publish',
|
||||
'published' => 'Published',
|
||||
'draft' => 'Draft',
|
||||
'create_a_category' => 'Create a Category',
|
||||
'add' => 'Add',
|
||||
'social' => 'Social',
|
||||
'comment' => 'Comment',
|
||||
'not_published' => 'Not Published',
|
||||
'numberofelementstodisplay' => 'Number of elements to display',
|
||||
//======================================
|
||||
'language' => 'Language',
|
||||
'save' => 'Save',
|
||||
'create' => 'Create',
|
||||
'dateformat' => 'Date Format',
|
||||
'slug' => 'Slug',
|
||||
'read_more' => 'Read more',
|
||||
'view_all' => 'View All',
|
||||
'categories' => 'Categories',
|
||||
'need_more_support' => 'Need more support',
|
||||
'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'If you did not find an answer, please raise a ticket describing the issue',
|
||||
'have_a_question?_type_your_search_term_here' => 'Have a question? Type your search term here...',
|
||||
'search' => 'Search',
|
||||
'frequently_asked_questions' => 'Frequently Asked Questions',
|
||||
'leave_a_reply' => 'Leave a Reply',
|
||||
'post_message' => 'Post Message',
|
||||
/*
|
||||
|--------------------------------------------------------------------------------------
|
||||
| Client Panel [English(en)]
|
||||
|--------------------------------------------------------------------------------------
|
||||
| The following language lines are used in all Agent Panel related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'home' => 'Home',
|
||||
'submit_a_ticket' => 'Submit A Ticket',
|
||||
'my_profile' => 'My Profile',
|
||||
'log_out' => 'Logout',
|
||||
'forgot_password' => 'Forgot Password',
|
||||
'create_account' => 'Create Account',
|
||||
'you_are_here' => 'You are here',
|
||||
'have_a_ticket' => 'Have a Ticket',
|
||||
'check_ticket_status' => 'Check Ticket status',
|
||||
'choose_a_help_topic' => 'Choose a Help Topic',
|
||||
'ticket_status' => 'Ticket Status',
|
||||
'post_comment' => 'Post Comment',
|
||||
'plugin' => 'Plugin',
|
||||
];
|
||||
18
resources/lang/de/pagination.php
Normal file
18
resources/lang/de/pagination.php
Normal file
@@ -0,0 +1,18 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Pagination Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used by the paginator library to build
|
||||
| the simple pagination links. You are free to change them to anything
|
||||
| you want to customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
'previous' => '« zurück',
|
||||
'next' => 'weiter »',
|
||||
];
|
||||
21
resources/lang/de/passwords.php
Normal file
21
resources/lang/de/passwords.php
Normal file
@@ -0,0 +1,21 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Password Reminder Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are the default lines which match reasons
|
||||
| that are given by the password broker for a password update attempt
|
||||
| has failed, such as for an invalid token or invalid new password.
|
||||
|
|
||||
*/
|
||||
|
||||
'password' => 'Passwörter müssen mindestens sechs Zeichen lang sein und der Bestätigung entsprechen.',
|
||||
'user' => "Wir können keinen Benutzer mit dieser E-Mail-Adresse finden.",
|
||||
'token' => 'Dieser Passwort-Reset-Token ist ungültig.',
|
||||
'sent' => 'Wir haben dir einen Passwort-Reset-Link per E-Mail zukommen lassen!',
|
||||
'reset' => 'Dein Passwort wurde zurückgesetzt!',
|
||||
];
|
||||
102
resources/lang/de/validation.php
Normal file
102
resources/lang/de/validation.php
Normal file
@@ -0,0 +1,102 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Validation Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines contain the default error messages used by
|
||||
| the validator class. Some of these rules have multiple versions such
|
||||
| as the size rules. Feel free to tweak each of these messages here.
|
||||
|
|
||||
*/
|
||||
|
||||
'accepted' => 'Das :attribute muss akzeptiert werden.',
|
||||
'active_url' => 'Das :attribute ist keine gültige URL.',
|
||||
'after' => 'Das :attribute muss ein Datum sein, nachdem :date.',
|
||||
'alpha' => 'Das :attribute dürfen nur Buchstaben sein.',
|
||||
'alpha_dash' => 'Das :attribute darf nur Buchstaben, Zahlen und Bindestriche enthalten.',
|
||||
'alpha_num' => 'Das :attribute darf nur Buchstaben und Zahlen enthalten.',
|
||||
'array' => 'Das :attribute muss ein Array sein.',
|
||||
'before' => 'Das :attribute muss ein Datum sein, bevor :date.',
|
||||
'between' => [
|
||||
'numeric' => 'Das :attribute muss zwischen :min und :max.',
|
||||
'file' => 'Das :attribute muss zwischen :min und :max Kilobyte.',
|
||||
'string' => 'Das :attribute muss zwischen :min und :max Zeichen.',
|
||||
'array' => 'Das :attribute muss genau zwischen :min und :max Anzahl.',
|
||||
],
|
||||
'boolean' => 'Das :attribute Feld muss wahr oder falsch sein.',
|
||||
'confirmed' => 'Das :attribute Bestätigung stimmt nicht überein.',
|
||||
'date' => 'Das :attribute ist kein gültiges Datum.',
|
||||
'date_format' => 'Das :attribute passt nicht mit dem Format überein :format.',
|
||||
'different' => 'Das :attribute und :other müssen unterschiedlich sein.',
|
||||
'digits' => 'Das :attribute muss sein :digits Ziffern.',
|
||||
'digits_between' => 'Das :attribute muss zwischen :min und :max Ziffern.',
|
||||
'email' => 'Das :attribute muss eine gültige E-Mail-Adresse sein.',
|
||||
'filled' => 'Das :attribute ist erforderlich.',
|
||||
'exists' => 'Das ausgewählte :attribute ist ungültig.',
|
||||
'image' => 'Das :attribute muß ein Bild sein.',
|
||||
'in' => 'Das ausgewählte :attribute ist ungültig.',
|
||||
'integer' => 'Das :attribute muss eine ganze Zahl sein.',
|
||||
'ip' => 'Das :attribute muss eine gültige IP-Adresse sein.',
|
||||
'max' => [
|
||||
'numeric' => 'Das :attribute darf nicht größer sein als :max.',
|
||||
'file' => 'Das :attribute darf nicht größer sein als :max Kilobytes.',
|
||||
'string' => 'Das :attribute darf nicht größer sein als :max Zeichen.',
|
||||
'array' => 'Das :attribute kann nicht mehr sein als :max Anzahl.',
|
||||
],
|
||||
'mimes' => 'Das :attribute must be a file of type: :values.',
|
||||
'min' => [
|
||||
'numeric' => 'Das :attribute muss mindestens :min.',
|
||||
'file' => 'Das :attribute muss mindestens :min Kilobytes.',
|
||||
'string' => 'Das :attribute muss mindestens :min Zeichen.',
|
||||
'array' => 'Das :attribute darf nicht kleiner sein als :min Anzahl.',
|
||||
],
|
||||
'not_in' => 'Das ausgewählte :attribute ist ungültig.',
|
||||
'numeric' => 'Das :attribute muss eine Nummer sein.',
|
||||
'regex' => 'Das :attribute Format ist ungültig.',
|
||||
'required' => 'Das :attribute ist erforderlich.',
|
||||
'required_if' => 'Das :attribute Feld ist erforderlich, wenn :other ist :value.',
|
||||
'required_with' => 'Das :attribute Feld ist erforderlich, wenn :values ist anwesend.',
|
||||
'required_with_all' => 'Das :attribute Feld ist erforderlich, wenn :values ist anwesend.',
|
||||
'required_without' => 'Das :attribute Feld ist erforderlich, wenn :values ist nicht vorhanden.',
|
||||
'required_without_all' => 'Das :attribute ist erforderlich, wenn keine der :values sind anwesend.',
|
||||
'same' => 'Das :attribute und :other muss passen.',
|
||||
'size' => [
|
||||
'numeric' => 'Das :attribute muss sein :size.',
|
||||
'file' => 'Das :attribute muss sein :size Kilobytes.',
|
||||
'string' => 'Das :attribute muss sein :size Zeichen.',
|
||||
'array' => 'Das :attribute muss enthalten :size Anzahl.',
|
||||
],
|
||||
'unique' => 'Das :attribute bereits aufgenommen wurde.',
|
||||
'url' => 'Das :attribute Format ist ungültig.',
|
||||
'timezone' => 'Das :attribute muss eine gültige Zone sein.',
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Custom Validation Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| Here you may specify custom validation messages for attributes using the
|
||||
| convention "attribute.rule" to name the lines. This makes it quick to
|
||||
| specify a specific custom language line for a given attribute rule.
|
||||
|
|
||||
*/
|
||||
'custom' => [
|
||||
'attribute-name' => [
|
||||
'rule-name' => 'custom-message',
|
||||
],
|
||||
],
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Custom Validation Attributes
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used to swap attribute place-holders
|
||||
| with something more reader friendly such as E-Mail Address instead
|
||||
| of "email". This simply helps us make messages a little cleaner.
|
||||
|
|
||||
*/
|
||||
'attributes' => [],
|
||||
];
|
||||
File diff suppressed because it is too large
Load Diff
921
resources/lang/en/lang2.php
Normal file
921
resources/lang/en/lang2.php
Normal file
@@ -0,0 +1,921 @@
|
||||
|
||||
<?php
|
||||
|
||||
return [
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Authentication Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all authentication related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Error
|
||||
|--------------------------------------
|
||||
*/
|
||||
'success' => 'Success',
|
||||
'fails' => 'Fails',
|
||||
'alert' => 'Alert',
|
||||
'required-error' => 'Please fill all required fields',
|
||||
'invalid' => 'Incorrect User id or password',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Login Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'Login_to_start_your_session' => 'Login to start your session',
|
||||
'login' => 'Login',
|
||||
'remember' => 'Remember Me',
|
||||
'signmein' => 'Sign me In',
|
||||
'iforgot' => 'I forgot my Password',
|
||||
'email_address' => 'E-Mail Address',
|
||||
'password' => 'Password',
|
||||
'woops' => 'Whoops!',
|
||||
'theirisproblem' => 'There were some problems with your input.',
|
||||
'login' => 'Login',
|
||||
'e-mail' => 'E-mail',
|
||||
'reg_new_member' => 'Register a new membership',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Register Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'registration' => 'Registration',
|
||||
'full_name' => 'Full name',
|
||||
'firstname' => 'First Name',
|
||||
'lastname' => 'Last Name',
|
||||
'profilepicture' => 'Profile Picture',
|
||||
'oldpassword' => 'Old Password',
|
||||
'newpassword' => 'New Password',
|
||||
'retype_password' => 'Retype Password',
|
||||
'i_agree_to_the' => 'I agree to the',
|
||||
'terms' => 'terms',
|
||||
'register' => 'Register',
|
||||
'i_already_have_a_membership' => 'I already have a membership',
|
||||
'see-profile1' => 'Click here to see ',
|
||||
'see-profile2' => 's profile',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Reset Password Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'reset_password' => 'Reset Password',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Forgot Password Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'i_know_my_password' => 'I know my password',
|
||||
'recover_passord' => 'Recover Password',
|
||||
'send_password_reset_link' => 'Send pasword Reset Link',
|
||||
'enter_email_to_reset_password' => 'Enter E-mail to reset password',
|
||||
'link' => 'Link',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Emails Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Emails related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'admin_panel' => 'Admin Panel',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Emails Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'emails' => 'Emails',
|
||||
'incoming_emails' => 'Incoming Emails',
|
||||
'reuired_authentication' => 'Required Authentication',
|
||||
'fetching_email_via_imap' => 'Fetching Email via IMAP',
|
||||
'create_email' => 'Create Email',
|
||||
'email_address' => 'Email Address',
|
||||
'email_name' => 'Email Name',
|
||||
'help_topic' => 'Help Topic',
|
||||
'auto_response' => 'Auto Response',
|
||||
'host_name' => 'Host Name',
|
||||
'port_number' => 'Port Number',
|
||||
'mail_box_protocol' => 'Mail Box Protocol',
|
||||
'authentication_required' => 'Authentication Required',
|
||||
'yes' => 'Yes',
|
||||
'no' => 'No',
|
||||
'header_spoofing' => 'Header Spoofing',
|
||||
'allow_for_this_email' => 'Allow For This Email',
|
||||
'imap_config' => 'IMAP Configuration',
|
||||
'email_information_and_settings' => 'Email Information and Settings',
|
||||
'incoming_email_information' => 'Incoming Email Information',
|
||||
'outgoing_email_information' => 'Outgoing Email Information',
|
||||
'new_ticket_settings' => 'New Ticket Settings',
|
||||
'protocol' => 'Protocol',
|
||||
'fetching_protocol' => 'Fetching Protocol',
|
||||
'transfer_protocol' => 'Transfer Protocol',
|
||||
'from_name' => 'From Name',
|
||||
'add_an_email' => 'Add an Email',
|
||||
'edit_an_email' => 'Edit an Email',
|
||||
'disable_for_this_email_address' => 'Disable for this Email address',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Ban Emails Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ban_lists' => 'Ban Lists',
|
||||
'ban_email' => 'Ban Email',
|
||||
'banlists' => 'Ban lists',
|
||||
'ban_status' => 'Ban Status',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Templates Index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'templates' => 'Templates',
|
||||
'template_set' => 'Template Sets',
|
||||
'create_template' => 'Create Template',
|
||||
'edit_template' => 'Edit Template',
|
||||
'in_use' => 'In Use',
|
||||
//Template Description
|
||||
'Create ticket agent' => 'Notification email that is sent to Agent & Admin when ticket is created',
|
||||
'Assign ticket' => 'Ticket assigned to an agent',
|
||||
'Create ticket' => 'Mail sent to client for ticket creation successful message',
|
||||
'Check ticket' => 'if a client wants to check ticket via customer portal then a link will be sent to client. this link is for the client to view ticket details with ticket no, without logging in to system',
|
||||
'Ticket reply agent' => 'A notification is sent to agent email once client replies to the ticket',
|
||||
'Registration notification' => 'Password and username is sent on email on first registration',
|
||||
'Reset password' => 'Email with Password reset link',
|
||||
'Error report' => 'Error report',
|
||||
'Ticket creation' => 'First notification sent by the system about the ticket creation to the client',
|
||||
'Ticket reply' => 'A reply made by the agent on a ticket, email notification is sent to client and collaborators',
|
||||
'Close ticket' => 'Mail sent to client on closing a ticket',
|
||||
'Create ticket by agent' => 'An agent creates a ticket for the client in the name of client',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Templates Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'template_set_to_clone' => 'Template set to clone',
|
||||
'language' => 'Language',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Diagnostics Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'diagnostics' => 'Diagnostics',
|
||||
'from' => 'From',
|
||||
'to' => 'To',
|
||||
'subject' => 'Subject',
|
||||
'message' => 'Message',
|
||||
'send' => 'Send',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Settings Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Setting related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Company Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'company' => 'Company',
|
||||
'website' => 'Website',
|
||||
'phone' => 'Phone',
|
||||
'address' => 'Address',
|
||||
'landing' => 'Landing Page',
|
||||
'offline' => 'Offline Page',
|
||||
'thank' => 'Thank Page',
|
||||
'logo' => 'Logo',
|
||||
'save' => 'Save',
|
||||
'delete-logo' => 'Delete logo',
|
||||
'click-delete' => 'Click here to delete',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| System Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'system' => 'System',
|
||||
'online' => 'Online',
|
||||
'offline' => 'Offline',
|
||||
'name/title' => 'Name/Title',
|
||||
'pagesize' => 'Page Size',
|
||||
'url' => 'URL',
|
||||
'default_department' => 'Default Department',
|
||||
'loglevel' => 'Log Level',
|
||||
'purglog' => 'Purge Logs',
|
||||
'nameformat' => 'Name Formatting',
|
||||
'timeformat' => 'Time Format',
|
||||
'date' => 'Date',
|
||||
'dateformat' => 'Date Format',
|
||||
'date_time' => 'Date And Time Format',
|
||||
'day_date_time' => 'Day,Date And Time Format',
|
||||
'timezone' => 'Default Time Zone',
|
||||
'api' => 'Api',
|
||||
'api_key' => 'Api Key',
|
||||
'api_key_mandatory' => 'Api key mandatory',
|
||||
'api_configurations' => 'Api Configurations',
|
||||
'generate_key' => 'Generate key',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Email Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'email' => 'Email',
|
||||
'default_template' => 'Default Template Set:',
|
||||
'default_system_email' => 'Default System Email:',
|
||||
'default_alert_email' => 'Default Alert Email:',
|
||||
'admin_email' => 'Admins Email Address:',
|
||||
'email_fetch' => 'Email Fetching:',
|
||||
'enable' => 'Enable',
|
||||
'default_MTA' => 'Default MTA',
|
||||
'fetch_auto-corn' => 'Fetch on auto-cron',
|
||||
'strip_quoted_reply' => 'Strip Quoted Reply',
|
||||
'reply_separator' => 'Reply Separator Tag',
|
||||
'accept_all_email' => 'Accept All Emails',
|
||||
'accept_email_unknown' => 'Accept email from unknown Users',
|
||||
'accept_email_collab' => 'Accept Email Collaborators',
|
||||
'automatically_and_collab_from_email' => 'Automatically add collaborators from email fields',
|
||||
'default_alert_email' => 'Default Alert Email',
|
||||
'attachments' => 'Attachments',
|
||||
'email_attahment_user' => 'Email attachments to the user',
|
||||
'cron_notification' => 'Enable Notification cron',
|
||||
'cron' => 'Job Scheduler',
|
||||
'crone-url-message' => "These are Faveo's Job Scheduler(cron job) url for your system.",
|
||||
'clipboard-copy-message' => 'Copied to clipboard.',
|
||||
'click' => 'Click here',
|
||||
'check-cron-set' => 'to check how to set cron jobs on your server.',
|
||||
'notification-email' => 'Email notifications',
|
||||
'click-url-copy' => 'Click here to copy URL',
|
||||
'job-scheduler-error' => 'Job scheduler can not be updated.',
|
||||
'job-scheduler-success' => 'Job scheduler updated successfully.',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Ticket Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ticket' => 'Ticket',
|
||||
'default_ticket_number_format' => 'Default Ticket Number Format',
|
||||
'default_ticket_number_sequence' => 'Default Ticket Number Sequence',
|
||||
'default_status' => 'Default Status',
|
||||
'default_priority' => 'Default Priority',
|
||||
'default_sla' => 'Default SLA',
|
||||
'default_help_topic' => 'Default Help Topic',
|
||||
'maximum_open_tickets' => 'Maximum Open Tickets',
|
||||
'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration',
|
||||
'human_verification' => 'Human Verification',
|
||||
'claim_on_response' => 'Claim on Response',
|
||||
'assigned_tickets' => 'Assigned Tickets',
|
||||
'answered_tickets' => 'Answered Tickets',
|
||||
'agent_identity_masking' => 'Agent Identity Masking',
|
||||
'enable_HTML_ticket_thread' => 'Enable HTML Ticket Thread',
|
||||
'allow_client_updates' => 'Allow Client Updates',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Access Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'access' => 'Access',
|
||||
'expiration_policy' => 'Password Expiration Policy',
|
||||
'allow_password_resets' => 'Allow Password Resets',
|
||||
'reset_token_expiration' => 'Reset Token Expiration',
|
||||
'agent_session_timeout' => 'Agent Session Timeout',
|
||||
'bind_agent_session_IP' => 'Bind Agent Session to IP',
|
||||
'registration_required' => 'Registration Required',
|
||||
'require_registration_and_login_to_create_tickets' => 'Require registration and login to create tickets',
|
||||
'registration_method' => 'Registration Method',
|
||||
'user_session_timeout' => 'User Session Timeout',
|
||||
'client_quick_access' => 'Client Quick Access',
|
||||
'cron' => 'Cron',
|
||||
'system-settings' => 'System Settings',
|
||||
'settings-2' => 'Settings',
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Auto-Response Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'auto_responce' => 'Auto Response',
|
||||
'new_ticket' => 'New Ticket',
|
||||
'new_ticket_by_agent' => 'New Ticket by Agent',
|
||||
'new_message' => 'New Message',
|
||||
'submitter' => 'Submitter : ',
|
||||
'send_receipt_confirmation' => 'Send Receipt Confirmation',
|
||||
'participants' => 'Participants : ',
|
||||
'send_new_activity_notice' => 'Send new activity notice',
|
||||
'overlimit_notice' => 'Overlimit Notice',
|
||||
'email_attachments_to_the_user' => 'Email attachments to the user',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Alert & Notice Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'disable' => 'Disable',
|
||||
'admin_email_2' => 'Admin Email',
|
||||
'alert_notices' => 'Alert & Notices',
|
||||
'new_ticket_alert' => 'New Ticket Alert',
|
||||
'department_manager' => 'Department Manager',
|
||||
'department_members' => 'Department Members',
|
||||
'organization_account_manager' => 'Organization Account Manager',
|
||||
'new_message_alert' => 'New Message Alert',
|
||||
'last_respondent' => 'Last Respondent',
|
||||
'assigned_agent_team' => 'Assigned Agent / Team',
|
||||
'new_internal_note_alert' => 'New Internal Note Alert',
|
||||
'ticket_assignment_alert' => 'Ticket Assignment Alert',
|
||||
'team_lead' => 'Team Lead',
|
||||
'team_members' => 'Team Members',
|
||||
'ticket_transfer_alert' => 'Ticket Transfer Alert',
|
||||
'overdue_ticket_alert' => 'Overdue Ticket Alert ',
|
||||
'system_alerts' => 'System Alerts',
|
||||
'system_errors' => 'System Errors',
|
||||
'SQL_errors' => 'SQL errors',
|
||||
'excessive_failed_login_attempts' => 'Excessive failed login attempts',
|
||||
'system_error_reports' => 'System error Reports',
|
||||
'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Send app crash reports to help Ladybird improve Faveo',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Language page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'iso-code' => 'ISO-CODE',
|
||||
'download' => 'Download',
|
||||
'upload_file' => 'Upload File',
|
||||
'enter_iso-code' => 'Enter ISO-CODE',
|
||||
'eg.' => 'Example',
|
||||
'for' => 'for',
|
||||
'english' => 'English',
|
||||
'language-name' => 'Language name',
|
||||
'file' => 'File',
|
||||
'read-more' => 'Read more.',
|
||||
'enable_lang' => 'Enable it.',
|
||||
'add-lang-package' => 'Add new language package',
|
||||
'package_exist' => 'Package already exists.',
|
||||
'iso-code-error' => 'Error in iso-code. enter correct iso-code.',
|
||||
'zipp-error' => 'Error in zip file. Zip must contian language php files only.',
|
||||
'upload-success' => 'Uploaded successfully.',
|
||||
'file-error' => 'Error in file or invalid file.',
|
||||
'delete-success' => 'Language package deleted successfully.',
|
||||
'lang-doesnot-exist' => 'Language package does not exist.',
|
||||
'active-lang-error' => 'Language package can not be deleted when it is active.',
|
||||
'language-error' => 'Language package not found in your lang directroy.',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Manage Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Manage related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'manage' => 'Manage',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Help Topic index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'help_topics' => 'Help Topics',
|
||||
'topic' => 'Topic',
|
||||
'type' => 'Type',
|
||||
'priority' => 'Priority',
|
||||
'last_updated' => 'Last Updated',
|
||||
'create_help_topic' => 'Create Help topic',
|
||||
'action' => 'Action',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Help Topic Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'active' => 'Active',
|
||||
'disabled' => 'Disabled',
|
||||
'public' => 'Public',
|
||||
'private' => 'Private',
|
||||
'parent_topic' => 'Parent Topic',
|
||||
'Custom_form' => 'Custom Form',
|
||||
'SLA_plan' => 'SLA Plan',
|
||||
'auto_assign' => 'Auto assign',
|
||||
'auto_respons' => 'Auto Response',
|
||||
'ticket_number_format' => 'Ticket Number Format',
|
||||
'system_default' => 'System Default',
|
||||
'custom' => 'Custom',
|
||||
'internal_notes' => 'Internal Notes',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SLA plan Index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'sla_plans' => 'SLA Plans',
|
||||
'create_SLA' => 'Create a SLA',
|
||||
'grace_period' => 'Grace Period',
|
||||
'added_date' => 'Added Date',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SLA plan Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'transient' => 'Transient',
|
||||
'ticket_overdue_alert' => 'Ticket Overdue Alerts',
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Work Flow
|
||||
|--------------------------------------
|
||||
*/
|
||||
'workflow' => 'Workflow',
|
||||
'ticket_workflow' => 'Ticket Workflow',
|
||||
'create_workflow' => 'Create Workflow',
|
||||
'edit_workflow' => 'Edit Workflow',
|
||||
'updated' => 'Updated',
|
||||
'target' => 'Target',
|
||||
'target_channel' => 'Target Channel',
|
||||
'exceution_order' => 'Exceution Order',
|
||||
'target_channel' => 'Target Channel',
|
||||
'workflow_rules' => 'Workflow Rules',
|
||||
'workflow_action' => 'Workflow Action',
|
||||
'rules' => 'Rules',
|
||||
'order' => 'Order',
|
||||
'condition' => 'Condition',
|
||||
'statement' => 'Statement',
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Form Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'title' => 'Title',
|
||||
'instruction' => 'Instruction',
|
||||
'label' => 'Label',
|
||||
'visibility' => 'Visibility',
|
||||
'variable' => 'Variable',
|
||||
'create_form' => 'Create Form',
|
||||
'forms' => 'Forms',
|
||||
'form_name' => 'Form Name',
|
||||
'view_this_form' => 'View This Form',
|
||||
'delete_from' => 'Delete Form',
|
||||
'are_you_sure_you_want_to_delete' => 'Are you sure you want to Delete',
|
||||
'close' => 'Close',
|
||||
'instructions' => 'Instructions',
|
||||
'instructions_on_creating_form' => "Select field type you want to add to the form below and click on 'Type' dropdown. Don't forget to set field options if type is select,checkbox or radio..Separate each option by a coma. After you finish creating the form, you can save the form by clicking Save Form button",
|
||||
'form_properties' => 'Form Properties',
|
||||
'adding_fields' => 'Adding Fields',
|
||||
'click_add_fields_button_to_add_fields' => "Click <b>'Add Fields'</b> button to add Fields",
|
||||
'add_fields' => 'Add Fields',
|
||||
'save_form' => 'Save Form',
|
||||
'label' => 'Label',
|
||||
'name' => 'Name',
|
||||
'type' => 'Type',
|
||||
'values(selected_fields)' => 'Values(Selected Fields)',
|
||||
'required' => 'Required',
|
||||
'Action' => 'Action',
|
||||
'remove' => 'Remove',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Theme Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Theme related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'themes' => 'Themes',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Footer Pages
|
||||
|--------------------------------------
|
||||
*/
|
||||
'footer' => 'Footer',
|
||||
'footer1' => 'Footer1',
|
||||
'footer2' => 'Footer2',
|
||||
'footer3' => 'Footer3',
|
||||
'footer4' => 'Footer4',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Custom alert box
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ok' => 'Ok',
|
||||
'cancel' => 'Cancel',
|
||||
'select-ticket' => 'Please select tickets.',
|
||||
'confirm' => 'Are you sure?',
|
||||
'delete-tickets' => 'Delete Tickets',
|
||||
'close-tickets' => 'Close Tickets',
|
||||
'open-tickets' => 'Open Tickets',
|
||||
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Staff Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Staff related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'are_you_sure' => 'Are you sure',
|
||||
'staffs' => 'Staffs',
|
||||
'name' => 'Name',
|
||||
'user_name' => 'User Name',
|
||||
'status' => 'Status',
|
||||
'group' => 'Group',
|
||||
'department' => 'Department',
|
||||
'created' => 'Created',
|
||||
'lastlogin' => 'Last Login',
|
||||
'createagent' => 'Create An Agent',
|
||||
'delete' => 'Delete',
|
||||
'agents' => 'Agents',
|
||||
'create' => 'Create',
|
||||
'edit' => 'Edit',
|
||||
'departments' => 'Departments',
|
||||
'groups' => 'Groups',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Staff Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_agent' => 'Create Agent',
|
||||
'first_name' => 'First Name',
|
||||
'last_name' => 'Last Name',
|
||||
'mobile_number' => 'Mobile Number',
|
||||
'agent_signature' => 'Agent Signature',
|
||||
'account_status_setting' => 'Account Status & Setting',
|
||||
'account_type' => 'Account Type',
|
||||
'admin' => 'Admin',
|
||||
'agent' => 'Agent',
|
||||
'account_status' => 'Account Status',
|
||||
'locked' => 'Locked',
|
||||
'assigned_group' => 'Assigned Group',
|
||||
'primary_department' => 'Primary Department',
|
||||
'agent_time_zone' => 'Agent Time Zone',
|
||||
'day_light_saving' => 'Day Light Saving',
|
||||
'limit_access' => 'Limit Access',
|
||||
'directory_listing' => 'Directory Listing',
|
||||
'vocation_mode' => 'Vocation Mode',
|
||||
'assigned_team' => 'Assigned Team',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Department Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_department' => 'Create Department',
|
||||
'manager' => 'Manager',
|
||||
'ticket_assignment' => 'Ticket Assignment ',
|
||||
'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members',
|
||||
'outgoing_emails' => 'Outgoing Emails',
|
||||
'outgoing_email' => 'Outgoing Email',
|
||||
'template_set' => 'Template Set',
|
||||
'auto_responding_settings' => 'Auto-Responding Settings',
|
||||
'disable_for_this_department' => 'Disable for this department',
|
||||
'auto_response_email' => 'Auto-Response Email',
|
||||
'recipient' => 'Recipient',
|
||||
'group_access' => 'Group Access',
|
||||
'department_signature' => 'Department Signature',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Team Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_team' => 'Create Team',
|
||||
'team_lead' => 'Team Lead',
|
||||
'assignment_alert' => 'Assignment Alert',
|
||||
'disable_for_this_team' => 'Disable for this team',
|
||||
'teams' => 'Teams',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Group Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_group' => 'Create Group',
|
||||
'goups' => 'Goups',
|
||||
'can_create_ticket' => 'Can create ticket',
|
||||
'can_edit_ticket' => 'Can edit ticket',
|
||||
'can_post_ticket' => 'Can post Ticket',
|
||||
'can_close_ticket' => 'Can close ticket ',
|
||||
'can_assign_ticket' => 'Can assign ticket',
|
||||
'can_transfer_ticket' => 'Can transfer ticket',
|
||||
'can_delete_ticket' => 'Can delete ticket',
|
||||
'can_ban_emails' => 'Can ban emails',
|
||||
'can_manage_premade' => 'Can Manage premade',
|
||||
'can_manage_FAQ' => 'Can manage FAQ',
|
||||
'can_view_agent_stats' => 'Can view agent stats',
|
||||
'department_access' => 'Department Access ',
|
||||
'admin_notes' => 'Admin Notes',
|
||||
'group_members' => 'Group Members',
|
||||
'group_name' => 'Group Name',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SMTP Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'driver' => 'Driver',
|
||||
'smtp' => 'SMTP',
|
||||
'host' => 'Host',
|
||||
'port' => 'Port',
|
||||
'encryption' => 'Encryption',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Agent Panel [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Agent Panel related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'agent_panel' => 'Agent Panel',
|
||||
'profile' => 'Profile',
|
||||
'change_password' => 'Change Password',
|
||||
'sign_out' => 'Sign Out',
|
||||
'Tickets' => 'TICKETS',
|
||||
'inbox' => 'Inbox',
|
||||
'my_tickets' => 'My Tickets',
|
||||
'unassigned' => 'Unassigned',
|
||||
'trash' => 'Trash',
|
||||
'Updates' => 'UPDATES',
|
||||
'no_new_updates' => 'No new Updates',
|
||||
'check_for_updates' => 'Check for Updates',
|
||||
'open' => 'Open',
|
||||
'inprogress' => 'Inprogress',
|
||||
'closed' => 'Closed',
|
||||
'Departments' => 'DEPARTMENTS',
|
||||
'tools' => 'Tools',
|
||||
'canned' => 'Canned',
|
||||
'knowledge_base' => 'Knowledge Base',
|
||||
'loading' => 'Loading',
|
||||
'ratings' => 'Ratings',
|
||||
'please_rate' => 'Please rate:',
|
||||
'ticket_ratings' => 'TICKET RATING',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Profile
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'user_information' => 'User Information',
|
||||
'time_zone' => 'Time-zone',
|
||||
'phone_number' => 'Phone Number',
|
||||
'contact_information' => 'Contact Information',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Dashboard
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'dashboard' => 'Dashboard',
|
||||
'line_chart' => 'Line Chart',
|
||||
'statistics' => 'Statistics',
|
||||
'opened' => 'Opened',
|
||||
'resolved' => 'Resolved',
|
||||
'closed' => 'Closed',
|
||||
'deleted' => 'Deleted',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|User Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'user_directory' => 'User Directory',
|
||||
'ban' => 'Ban',
|
||||
'user' => 'User',
|
||||
'users' => 'Users',
|
||||
'create_user' => 'Create User',
|
||||
'full_name' => 'Full Name',
|
||||
'mobile' => 'Mobile',
|
||||
'last_login' => 'Last Login',
|
||||
'user_profile' => 'User Profile',
|
||||
'assign' => 'Assign',
|
||||
'open_tickets' => 'Open Tickets',
|
||||
'closed_tickets' => 'Closed Tickets',
|
||||
'deleted_tickets' => 'Deleted Tickets',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Organization Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'organizations' => 'Organizations',
|
||||
'organization' => 'Organization',
|
||||
'create_organization' => 'Create Organization',
|
||||
'account_manager' => 'Account Manager',
|
||||
'update' => 'Update',
|
||||
'please_select_an_organization' => 'Please select an Organization',
|
||||
'please_select_an_user' => 'Please select an user',
|
||||
'organization_profile' => 'Organization Profile',
|
||||
'organization-s_head' => "Organization's Head",
|
||||
'select_department_manager' => 'Select Department Manager',
|
||||
'users_of' => 'Users of',
|
||||
/*
|
||||
|----------------------------------------------
|
||||
| Ticket page
|
||||
|----------------------------------------------
|
||||
*/
|
||||
'subject' => 'Subject',
|
||||
'ticket_id' => 'Ticket ID',
|
||||
'priority' => 'Priority',
|
||||
'from' => 'From',
|
||||
'last_replier' => 'Last Replier',
|
||||
'assigned_to' => 'Assigned To',
|
||||
'last_activity' => 'Last Activity',
|
||||
'answered' => 'Answered',
|
||||
'assigned' => 'Assigned',
|
||||
'create_ticket' => 'Create Ticket',
|
||||
'tickets' => 'Tickets',
|
||||
'open' => 'Open',
|
||||
'Ticket_Information' => 'TICKET INFORMATION',
|
||||
'Ticket_Id' => 'TICKET ID',
|
||||
'User' => 'USER',
|
||||
'Unassigned' => 'UNASSIGNED',
|
||||
'generate_pdf' => 'Generate PDF',
|
||||
'change_status' => 'Change Status',
|
||||
'more' => 'More',
|
||||
'delete_ticket' => 'Delete Ticket',
|
||||
'emergency' => 'Emergency',
|
||||
'high' => 'High',
|
||||
'medium' => 'Medium',
|
||||
'low' => 'Low',
|
||||
'sla_plan' => 'SLA Plan',
|
||||
'created_date' => 'Created Date',
|
||||
'due_date' => 'Due Date',
|
||||
'last_response' => 'Last Response',
|
||||
'source' => 'Source',
|
||||
'last_message' => 'Last Message',
|
||||
'reply' => 'Reply',
|
||||
'response' => 'Response',
|
||||
'reply_content' => 'Reply Content',
|
||||
'attachment' => 'Attachment',
|
||||
'internal_note' => 'Internal Note',
|
||||
'this_ticket_is_under_banned_user' => 'This ticket is under banned user',
|
||||
'ticket_source' => 'Ticket Source',
|
||||
'are_you_sure_to_ban' => 'Are you sure to ban',
|
||||
'whome_do_you_want_to_assign_ticket' => 'Whome do you want to assign ticket',
|
||||
'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket',
|
||||
'add_collaborator' => 'Add Collaborator',
|
||||
'search_existing_users' => 'Search existing Users',
|
||||
'add_new_user' => 'Add new User',
|
||||
'search_existing_users_or_add_new_users' => 'Search existing users or add new users',
|
||||
'search_by_email' => 'Search by Email',
|
||||
'list_of_collaborators_of_this_ticket' => 'List of Collaborators of this Ticket',
|
||||
'submit' => 'Submit',
|
||||
'max' => 'Max',
|
||||
'add_cc' => 'Add CC',
|
||||
'recepients' => 'Recepients',
|
||||
'select_a_canned_response' => 'Select a Canned Response',
|
||||
'assign_to' => 'Assign to',
|
||||
'detail' => 'Detail',
|
||||
'user_details' => 'User Details',
|
||||
'ticket_option' => 'Ticket Option',
|
||||
'ticket_detail' => 'Ticket Detail',
|
||||
'Assigned_To' => 'ASSIGNED TO',
|
||||
'locked-ticket' => 'Alert! This ticket has been locked by another user and currently in process for response.',
|
||||
'access-ticket' => 'Alert! This ticket has been locked by you for next ',
|
||||
'minutes' => ' minutes',
|
||||
'in_minutes' => 'In minutes',
|
||||
'add_another_owner' => 'Add another owner',
|
||||
'user-not-found' => 'User not found. Try again or add a new user.',
|
||||
'change-success' => 'Success! owner has been changed for this ticket.',
|
||||
'user-exists' => 'User already exists. Try search existing user.',
|
||||
'valid-email' => 'Enter a valid email address.',
|
||||
'search_user' => 'Search user',
|
||||
'merge-ticket' => 'Merge ticket',
|
||||
'title' => 'Title',
|
||||
'merge' => 'Merge',
|
||||
'select_tickets' => 'Select tickets to merge',
|
||||
'select-pparent-ticket' => 'Select parent ticket',
|
||||
'merge-reason' => 'Reason for merging',
|
||||
'get_merge_message' => 'This ticket has been merged with ticket',
|
||||
'ticket_merged' => ' has been merged with this ticket.',
|
||||
'no-tickets-to-merge' => 'There are no more tickets by the owner of this ticket.',
|
||||
'merge-error' => 'Could not process your request try after some time.',
|
||||
'merge-success' => 'Tickets has been merged successfully.',
|
||||
'merge-error2' => 'Please select ticket to merge.',
|
||||
'select-tickets-to merge' => 'select two or more tickets to merge.',
|
||||
'different-users' => 'Ticktes from different users',
|
||||
'clean-up' => 'Clean up',
|
||||
'hard-delete-success-message' => 'Tickets have been deleted permanently.',
|
||||
'overdue' => 'Overdue',
|
||||
'change_owner_for_ticket' => 'Change Owner for Ticket',
|
||||
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Tools Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'canned_response' => 'Canned Response',
|
||||
'create_canned_response' => 'Create Canned Response',
|
||||
'surrender' => 'Surrender',
|
||||
'view' => 'View',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Main text
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'copyright' => 'Copyright',
|
||||
'all_rights_reserved' => 'All rights Reserved',
|
||||
'powered_by' => 'Powered by',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Guest-User Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'issue_summary' => 'Issue Summary',
|
||||
'issue_details' => 'Issue Details',
|
||||
'contact_informations' => 'Contact Informations',
|
||||
'contact_details' => 'Contact Details',
|
||||
'role' => 'Role',
|
||||
'ext' => 'EXT',
|
||||
'profile_pic' => 'Profile Picture',
|
||||
'agent_sign' => 'Agent Signature',
|
||||
'inactive' => 'Inactive',
|
||||
'male' => 'Male',
|
||||
'female' => 'Female',
|
||||
'old_password' => 'Old Password',
|
||||
'new_password' => 'New Password',
|
||||
'confirm_password' => 'Confirm Password',
|
||||
'gender' => 'Gender',
|
||||
'ticket_number' => 'Ticket Number',
|
||||
'content' => 'Content',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
| Error Pages
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'not_found' => 'Not Found',
|
||||
'oops_page_not_found' => 'Oops! Page not found',
|
||||
'we_could_not_find_the_page_you_were_looking_for' => 'We could not find the page you were looking for',
|
||||
'internal_server_error' => 'Internal server Error',
|
||||
'be_right_back' => 'Be right back',
|
||||
'sorry' => 'Sorry',
|
||||
'we_are_working_on_it' => 'We are working on it',
|
||||
'category' => 'Category',
|
||||
'addcategory' => 'Add Category',
|
||||
'allcategory' => 'All Category',
|
||||
'article' => 'Article',
|
||||
'articles' => 'Articles',
|
||||
'addarticle' => 'Add Article',
|
||||
'allarticle' => 'All Article',
|
||||
'pages' => 'Pages',
|
||||
'addpages' => 'Add Pages',
|
||||
'allpages' => 'All Pages',
|
||||
'widgets' => 'Widgets',
|
||||
'footer1' => 'Footer 1',
|
||||
'footer2' => 'Footer 2',
|
||||
'footer3' => 'Footer 3',
|
||||
'footer4' => 'Footer 4',
|
||||
'sidewidget1' => 'Side Widget 1',
|
||||
'sidewidget2' => 'Side Widget 2',
|
||||
'comments' => 'Comments',
|
||||
'settings' => 'Settings',
|
||||
'parent' => 'Parent',
|
||||
'description' => 'Description',
|
||||
'enter_the_description' => 'Enter the Description',
|
||||
'publish' => 'Publish',
|
||||
'published' => 'Published',
|
||||
'draft' => 'Draft',
|
||||
'create_a_category' => 'Create a Category',
|
||||
'add' => 'Add',
|
||||
'social' => 'Social',
|
||||
'comment' => 'Comment',
|
||||
'not_published' => 'Not Published',
|
||||
'numberofelementstodisplay' => 'Number of elements to display',
|
||||
//======================================
|
||||
'language' => 'Language',
|
||||
'save' => 'Save',
|
||||
'create' => 'Create',
|
||||
'dateformat' => 'Date Format',
|
||||
'slug' => 'Slug',
|
||||
'read_more' => 'Read more',
|
||||
'view_all' => 'View All',
|
||||
'categories' => 'Categories',
|
||||
'need_more_support' => 'Need more support',
|
||||
'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'If you did not find an answer, please raise a ticket describing the issue',
|
||||
'have_a_question?_type_your_search_term_here' => 'Have a question? Type your search term here...',
|
||||
'search' => 'Search',
|
||||
'frequently_asked_questions' => 'Frequently Asked Questions',
|
||||
'leave_a_reply' => 'Leave a Reply',
|
||||
'post_message' => 'Post Message',
|
||||
/*
|
||||
|--------------------------------------------------------------------------------------
|
||||
| Client Panel [English(en)]
|
||||
|--------------------------------------------------------------------------------------
|
||||
| The following language lines are used in all Agent Panel related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'home' => 'Home',
|
||||
'submit_a_ticket' => 'Submit A Ticket',
|
||||
'my_profile' => 'My Profile',
|
||||
'log_out' => 'Logout',
|
||||
'forgot_password' => 'Forgot Password',
|
||||
'create_account' => 'Create Account',
|
||||
'you_are_here' => 'You are here',
|
||||
'have_a_ticket' => 'Have a Ticket',
|
||||
'check_ticket_status' => 'Check Ticket status',
|
||||
'choose_a_help_topic' => 'Choose a Help Topic',
|
||||
'ticket_status' => 'Ticket Status',
|
||||
'post_comment' => 'Post Comment',
|
||||
'plugin' => 'Plugin',
|
||||
];
|
||||
880
resources/lang/it/lang.php
Normal file
880
resources/lang/it/lang.php
Normal file
@@ -0,0 +1,880 @@
|
||||
|
||||
<?php
|
||||
|
||||
return [
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Authentication Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all authentication related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Error
|
||||
|--------------------------------------
|
||||
*/
|
||||
|
||||
'success' => 'Successo',
|
||||
'fails' => 'Fallito',
|
||||
'alert' => 'Allerta',
|
||||
'required-error' => 'Per favore inserire i campi richiesti',
|
||||
'invalid' => 'Id Utente o Password sbagliate',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Login Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'Login_to_start_your_session' => 'Login per incominciare la tua sessione',
|
||||
'login' => 'Login',
|
||||
'remember' => 'Ricordami',
|
||||
'signmein' => 'Segnami',
|
||||
'iforgot' => 'Ho dimenticato la Password',
|
||||
'email_address' => 'Indirizzo E-Mail',
|
||||
'password' => 'Password',
|
||||
'woops' => 'Whoops!',
|
||||
'theirisproblem' => 'Ci sono problemi con ciò che hai inserito.',
|
||||
'login' => 'Login',
|
||||
'e-mail' => 'E-mail',
|
||||
'reg_new_member' => 'Registra una nuova associazione',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Register Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'registration' => 'Registrazione',
|
||||
'full_name' => 'Nome completo',
|
||||
'firstname' => 'Nome',
|
||||
'lastname' => 'Cognome',
|
||||
'profilepicture' => 'Foto del Profilo',
|
||||
'oldpassword' => 'Vecchia Password',
|
||||
'newpassword' => 'Nuova Password',
|
||||
'retype_password' => 'Reinserisci Password',
|
||||
'i_agree_to_the' => 'Concordo con',
|
||||
'terms' => 'termini',
|
||||
'register' => 'Registra',
|
||||
'i_already_have_a_membership' => 'Sono già associato',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Reset Password Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'reset_password' => 'Resetta la Password',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Forgot Password Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'i_know_my_password' => 'Conosco la mia password',
|
||||
'recover_passord' => 'Recupera Password',
|
||||
'send_password_reset_link' => 'Invia Link per il Reset della password',
|
||||
'enter_email_to_reset_password' => 'Inserisci E-mail per il reset della password',
|
||||
'link' => 'Link',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Emails Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Emails related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'admin_panel' => 'Panello Amministrativo',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Emails Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'emails' => 'Emails',
|
||||
'incoming_emails' => 'Emails In Arrivo',
|
||||
'reuired_authentication' => 'Autenticazione Richiesta',
|
||||
'fetching_email_via_imap' => 'Caricamento Email via IMAP',
|
||||
'create_email' => 'Crea Email',
|
||||
'email_address' => 'Indirizzo Email',
|
||||
'email_name' => 'Nome Email',
|
||||
'help_topic' => 'Argomento della Guida',
|
||||
'auto_response' => 'Auto Risposta',
|
||||
'host_name' => 'Nome Host',
|
||||
'port_number' => 'Numero Porta',
|
||||
'mail_box_protocol' => 'Protocollo di Casella Mail',
|
||||
'authentication_required' => 'Autenticazione Richiesta',
|
||||
'yes' => 'Si',
|
||||
'no' => 'No',
|
||||
'header_spoofing' => 'Header Spoofing',
|
||||
'allow_for_this_email' => 'Permetti per questa Email',
|
||||
'imap_config' => 'Configurazione IMAP',
|
||||
'email_information_and_settings' => 'Informazioni e settaggi Email',
|
||||
'incoming_email_information' => 'Informazioni Email in entrata',
|
||||
'outgoing_email_information' => 'Informazioni Email in uscita',
|
||||
'new_ticket_settings' => 'Settaggi Nuovo Ticket',
|
||||
'protocol' => 'Protocollo',
|
||||
'fetching_protocol' => 'Caricando Protocol',
|
||||
'transfer_protocol' => 'Trasferendo Protocol',
|
||||
'from_name' => 'Da Nome',
|
||||
'add_an_email' => 'Aggiungi una Email',
|
||||
'edit_an_email' => 'Modifica una Email',
|
||||
'disable_for_this_email_address' => 'Disabilita per questo indirizzo Email ',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Ban Emails Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ban_lists' => 'Lista Ban',
|
||||
'ban_email' => 'Email Ban',
|
||||
'banlists' => 'Liste Ban',
|
||||
'ban_status' => 'Status Ban',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Templates Index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'templates' => 'Templates',
|
||||
'template_set' => 'Template Sets',
|
||||
'create_template' => 'Crea Template',
|
||||
'edit_template' => 'Modifica Template',
|
||||
'in_use' => 'In Uso',
|
||||
//Template Description
|
||||
'Create ticket agent' => 'Email di notifica che è inviata a Agente e Admin quando il ticket è creato',
|
||||
'Assign ticket' => 'Ticket assegnato ad un agente',
|
||||
'Create ticket' => 'Mail inviata al cliente per conferma creazione ticket',
|
||||
'Check ticket' => 'Se un cliente vuole controllare attraverso il portale clienti un link verrà inviato al cliente.Questo link è per il cliente per vedere i dettagli del ticket co il suo numero senza loggarsi nel sistema',
|
||||
'Ticket reply agent' => 'Una notifica è inviata ad un agente una volta che il cliente risponde al ticket',
|
||||
'Registration notification' => 'Password e nome utente sono inviati in email alla prima registrazione',
|
||||
'Reset password' => 'Email con il link per il reset della Password',
|
||||
'Error report' => 'Report Errori',
|
||||
'Ticket creation' => 'Prima notifica inviata dal sistema sulla creazione del ticket al cliente',
|
||||
'Ticket reply' => 'Una risposta fatta da un agente sul ticket,una notifica è inviata al cliente e ai collaboratori',
|
||||
'Close ticket' => 'Mail inviata al cliente per la chiusura di un ticket',
|
||||
'Create ticket by agent' => 'Un agente crea un ticket per il cliente a nome del cliente',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Templates Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'template_set_to_clone' => 'Template set da clonare',
|
||||
'language' => 'Lingua',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Diagnostics Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'diagnostics' => 'Diagnostici',
|
||||
'from' => 'Da',
|
||||
'to' => 'A',
|
||||
'subject' => 'Soggetto',
|
||||
'message' => 'Messaggio',
|
||||
'send' => 'Invia',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Settings Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Setting related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Company Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'company' => 'Compagnia',
|
||||
'website' => 'Sito Web',
|
||||
'phone' => 'Telefono',
|
||||
'address' => 'Indirizzo',
|
||||
'landing' => 'Landing Page',
|
||||
'offline' => 'Offline Page',
|
||||
'thank' => 'Thank Page',
|
||||
'logo' => 'Logo',
|
||||
'save' => 'Salva',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| System Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'system' => 'Sistema',
|
||||
'online' => 'Online',
|
||||
'offline' => 'Offline',
|
||||
'name/title' => 'Nome/Titolo',
|
||||
'pagesize' => 'Grandezza Pagina',
|
||||
'url' => 'URL',
|
||||
'default_department' => 'Dipartimento di Default',
|
||||
'loglevel' => 'Livello Log',
|
||||
'purglog' => 'Ripulisci Logs',
|
||||
'nameformat' => 'Formattazione nome',
|
||||
'timeformat' => 'Formato Ora',
|
||||
'date' => 'Data',
|
||||
'dateformat' => 'Formato Data',
|
||||
'date_time' => 'Formato Data e Ora',
|
||||
'day_date_time' => 'Formato Giorno,Data e Ora',
|
||||
'timezone' => 'Fuso orario di default',
|
||||
'api' => 'Api',
|
||||
'api_key' => 'Chiave Api',
|
||||
'api_key_mandatory' => 'Chiave Api obbligatoria',
|
||||
'api_configurations' => 'Configurazioni Api',
|
||||
'generate_key' => 'Genera chiave',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Email Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'email' => 'Email',
|
||||
'default_template' => 'Template Set di Default:',
|
||||
'default_system_email' => 'Sistema Email di Default:',
|
||||
'default_alert_email' => 'Allerta Email di Default:',
|
||||
'admin_email' => 'indirizzo Email Amministratori:',
|
||||
'email_fetch' => 'Caricamento Email:',
|
||||
'enable' => 'Attiva',
|
||||
'default_MTA' => 'MTA di Default',
|
||||
'fetch_auto-corn' => 'Carica con auto-cron',
|
||||
'strip_quoted_reply' => 'Rimuovi Citazioni nella Risposta',
|
||||
'reply_separator' => 'Tag Separatore nella Risposta',
|
||||
'accept_all_email' => 'Accetta Tutte le Emails',
|
||||
'accept_email_unknown' => 'Accetta email da utenti sconosciuti',
|
||||
'accept_email_collab' => 'Accetta Email Da Collaboratori',
|
||||
'automatically_and_collab_from_email' => 'Aggiungi automaticamente collaboratori dai campi email',
|
||||
'default_alert_email' => 'Allerta Email di Default',
|
||||
'attachments' => 'Allegati',
|
||||
'email_attahment_user' => 'Email attachments to the user',
|
||||
'cron_notification' => 'Attiva Notifica cron',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Ticket Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ticket' => 'Ticket',
|
||||
'default_ticket_number_format' => 'Default Ticket Number Format',
|
||||
'default_ticket_number_sequence' => 'Default Ticket Number Sequence',
|
||||
'default_status' => 'Default Status',
|
||||
'default_priority' => 'Default Priority',
|
||||
'default_sla' => 'Default SLA',
|
||||
'default_help_topic' => 'Default Help Topic',
|
||||
'maximum_open_tickets' => 'Maximum Open Tickets',
|
||||
'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration',
|
||||
'human_verification' => 'Human Verification',
|
||||
'claim_on_response' => 'Claim on Response',
|
||||
'assigned_tickets' => 'Assigned Tickets',
|
||||
'answered_tickets' => 'Answered Tickets',
|
||||
'agent_identity_masking' => 'Agent Identity Masking',
|
||||
'enable_HTML_ticket_thread' => 'Enable HTML Ticket Thread',
|
||||
'allow_client_updates' => 'Allow Client Updates',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Access Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'access' => 'Accesso',
|
||||
'expiration_policy' => 'Policy Scadenza Password',
|
||||
'allow_password_resets' => 'Permetti Password Reset',
|
||||
'reset_token_expiration' => 'Resetta Scadenza Token',
|
||||
'agent_session_timeout' => 'Timeout Sessione Agente',
|
||||
'bind_agent_session_IP' => 'Lega Sessione Agente a IP',
|
||||
'registration_required' => 'Registrazione Richiesta',
|
||||
'require_registration_and_login_to_create_tickets' => 'Richiede registrazione e login per creare tickets',
|
||||
'registration_method' => 'metodo di Registrazione',
|
||||
'user_session_timeout' => 'Timeout Sessione Utente',
|
||||
'client_quick_access' => 'Accesso Rapido per Cliente',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Auto-Response Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'auto_responce' => 'Auto Risposta',
|
||||
'new_ticket' => 'Nuovo Ticket',
|
||||
'new_ticket_by_agent' => 'Nuovo Ticket per Agente',
|
||||
'new_message' => 'Nuovo Messaggio',
|
||||
'submitter' => 'Inviato da : ',
|
||||
'send_receipt_confirmation' => 'Invia ricevuta Conferma',
|
||||
'participants' => 'Partecipanti : ',
|
||||
'send_new_activity_notice' => 'Invia nuova notifica attività',
|
||||
'overlimit_notice' => 'Overlimit Notice',
|
||||
'email_attachments_to_the_user' => 'Invia in email allegati ad utente',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Alert & Notice Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'disable' => 'Disabilita',
|
||||
'admin_email_2' => 'Email Amministratore',
|
||||
'alert_notices' => 'Allerte & Notifiche',
|
||||
'new_ticket_alert' => 'Allerta Nuovo Ticket',
|
||||
'department_manager' => 'Manager Dipartimento',
|
||||
'department_members' => 'Componenti del Dipartimento',
|
||||
'organization_account_manager' => 'Account Manager Organizzazione',
|
||||
'new_message_alert' => 'Allerta Nuovo Messaggio',
|
||||
'last_respondent' => 'Ultimo a Rispondere',
|
||||
'assigned_agent_team' => 'Agente / Team Assegnato',
|
||||
'new_internal_note_alert' => 'Allerta Nuova Nota Interna',
|
||||
'ticket_assignment_alert' => 'Allerta Assegnamento Ticket',
|
||||
'team_lead' => 'Leader del Team',
|
||||
'team_members' => 'Componenti del Team',
|
||||
'ticket_transfer_alert' => 'Allerta Trasferimento Ticket',
|
||||
'overdue_ticket_alert' => 'Overdue Ticket Alert ',
|
||||
'system_alerts' => 'Allerta di Sistema',
|
||||
'system_errors' => 'Errori di Sistema',
|
||||
'SQL_errors' => 'Errori SQL',
|
||||
'excessive_failed_login_attempts' => 'Tentativi di login falliti eccessivi',
|
||||
'system_error_reports' => 'Rapporti di errori Sistema',
|
||||
'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Invia segnalazioni di crash per aiutare Ladybird per migliorare Faveo',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Language page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'iso-code' => 'ISO-CODE',
|
||||
'download' => 'Scarica',
|
||||
'upload_file' => 'Carica un File',
|
||||
'enter_iso-code' => 'Inserisci ISO-CODE',
|
||||
'eg.' => 'Esempio',
|
||||
'for' => 'per',
|
||||
'english' => 'English',
|
||||
'language-name' => 'Nome lingua',
|
||||
'file' => 'File',
|
||||
'read-more' => 'Leggi di più.',
|
||||
'enable_lang' => 'Attivalo.',
|
||||
'add-lang-package' => 'Aggiungi nuovo pacchetto lingua',
|
||||
'package_exist' => 'Pacchetto già esistente.',
|
||||
'iso-code-error' => 'Errore nel codice iso. inserire codice corretto.',
|
||||
'zipp-error' => 'Errore nel file zip. Lo zip deve contenere solo file lingua php.',
|
||||
'upload-success' => 'Caricato con successo.',
|
||||
'file-error' => 'Errore nel file file non valido.',
|
||||
'delete-success' => 'Pacchetto Lingua cancellato con successo.',
|
||||
'lang-doesnot-exist' => 'Pacchetto Lingua non esistente.',
|
||||
'active-lang-error' => 'Pacchetto Lingua non cancellabile quando attivo.',
|
||||
'language-error' => 'Pacchetto Lingua non trovabile nella cartella lingua.',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Manage Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Manage related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'manage' => 'gestione',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Help Topic index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'help_topics' => 'Help Topics',
|
||||
'topic' => 'Argomento',
|
||||
'type' => 'Tipo',
|
||||
'priority' => 'Priorità',
|
||||
'last_updated' => 'Ultimo aggiornamento',
|
||||
'create_help_topic' => 'Crea Argomento Guida',
|
||||
'action' => 'Azione',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Help Topic Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'active' => 'Attivo',
|
||||
'disabled' => 'Disabilitato',
|
||||
'public' => 'Pubblico',
|
||||
'private' => 'Privato',
|
||||
'parent_topic' => 'Argomento principale',
|
||||
'Custom_form' => 'Form Personalizzato',
|
||||
'SLA_plan' => 'SLA Plan',
|
||||
'auto_assign' => 'Auto assegna',
|
||||
'auto_respons' => 'Auto Risposta',
|
||||
'ticket_number_format' => 'Formato numero Ticket',
|
||||
'system_default' => 'Default di Sistema',
|
||||
'custom' => 'Personalizzato',
|
||||
'internal_notes' => 'Note Interne',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SLA plan Index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'sla_plans' => 'SLA Plans',
|
||||
'create_SLA' => 'Create a SLA',
|
||||
'grace_period' => 'Grace Period',
|
||||
'added_date' => 'Data Aggiunta',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SLA plan Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'transient' => 'Transient',
|
||||
'ticket_overdue_alert' => 'Ticket Overdue Alerts',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Form Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'title' => 'Titolo',
|
||||
'instruction' => 'Istruzione',
|
||||
'label' => 'Etichetta',
|
||||
'visibility' => 'Visibilità',
|
||||
'variable' => 'Variabile',
|
||||
'create_form' => 'Crea Form',
|
||||
'forms' => 'Forms',
|
||||
'form_name' => 'Nome del Form',
|
||||
'view_this_form' => 'Vedi questo Form',
|
||||
'delete_from' => 'Cancella Form',
|
||||
'are_you_sure_you_want_to_delete' => 'Sicuro di voler Cancellare',
|
||||
'close' => 'Chiudi',
|
||||
'instructions' => 'Istruzioni',
|
||||
'instructions_on_creating_form' => "Seleziona il tipo di campo che vuoi aggiungere al form sottostante e clicca sul menu a cascata 'Tipo'. Non dimenticare di settare le opzioni del campo se il tipo è selezionato,checkbox radio...Separate ogni opzione con una virgola . Dopo aver finito di creare il form, potete salvare il form cliccando il pulsante Salva Form",
|
||||
'form_properties' => 'Proprietà Form',
|
||||
'adding_fields' => 'Aggiungendo Campi',
|
||||
'click_add_fields_button_to_add_fields' => "Clicca il pulsante <b>'Aggiungi Campi'</b> per aggiungere campi",
|
||||
'add_fields' => 'Aggiungi Campi',
|
||||
'save_form' => 'Salva Form',
|
||||
'label' => 'Etichetta',
|
||||
'name' => 'Nome',
|
||||
'type' => 'Tipo',
|
||||
'values(selected_fields)' => 'Valori(Campi Selezionati)',
|
||||
'required' => 'Richiesto',
|
||||
'Action' => 'Azione',
|
||||
'remove' => 'Rimuovi',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Theme Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Theme related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'themes' => 'Temi',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Footer Pages
|
||||
|--------------------------------------
|
||||
*/
|
||||
'footer' => 'Footer',
|
||||
'footer1' => 'Footer1',
|
||||
'footer2' => 'Footer2',
|
||||
'footer3' => 'Footer3',
|
||||
'footer4' => 'Footer4',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Custom alert box
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ok' => 'Ok',
|
||||
'cancel' => 'Cancella',
|
||||
'select-ticket' => 'Per favore seleziona tickets.',
|
||||
'confirm' => 'Sei sicuro?',
|
||||
'delete-tickets' => 'Cancella Tickets',
|
||||
'close-tickets' => 'Chiudi Tickets',
|
||||
'open-tickets' => 'Apri Tickets',
|
||||
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Staff Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Staff related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'are_you_sure' => 'Are you sure',
|
||||
'staffs' => 'Staffs',
|
||||
'name' => 'Nome',
|
||||
'user_name' => 'Nome Utente',
|
||||
'status' => 'Status',
|
||||
'group' => 'Gruppo',
|
||||
'department' => 'Dipartimento',
|
||||
'created' => 'Creato',
|
||||
'lastlogin' => 'Ultimo Login',
|
||||
'createagent' => 'Crea Un Agente',
|
||||
'delete' => 'Cancella',
|
||||
'agents' => 'Agenti',
|
||||
'create' => 'Crea',
|
||||
'edit' => 'modifica',
|
||||
'departments' => 'Dipartimenti',
|
||||
'groups' => 'Gruppi',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Staff Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_agent' => 'Crea Agente',
|
||||
'first_name' => 'Nome',
|
||||
'last_name' => 'Cognome',
|
||||
'mobile_number' => 'Numero Mobile',
|
||||
'agent_signature' => 'Firma Agente',
|
||||
'account_status_setting' => 'Status Account & Settaggi',
|
||||
'account_type' => 'Tipo Account',
|
||||
'admin' => 'Admin',
|
||||
'agent' => 'Agente',
|
||||
'account_status' => 'Status Account',
|
||||
'locked' => 'Bloccato',
|
||||
'assigned_group' => 'Gruppo Assegnato',
|
||||
'primary_department' => 'Dipartimento Principale',
|
||||
'agent_time_zone' => 'Agent Time Zone',
|
||||
'day_light_saving' => 'Day Light Saving',
|
||||
'limit_access' => 'Limita Accesso',
|
||||
'directory_listing' => 'Directory Listing',
|
||||
'vocation_mode' => 'Vocation Mode',
|
||||
'assigned_team' => 'Team Assegnato',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Department Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_department' => 'Crea Dipartimento',
|
||||
'manager' => 'Manager',
|
||||
'ticket_assignment' => 'Assegnamento Ticket ',
|
||||
'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members',
|
||||
'outgoing_emails' => 'Emails in uscita',
|
||||
'outgoing_email' => 'Email in uscita',
|
||||
'template_set' => 'Template Set',
|
||||
'auto_responding_settings' => 'Settaggi Auto-Risposta',
|
||||
'disable_for_this_department' => 'Disattiva per questo dipartimento',
|
||||
'auto_response_email' => 'Email Auto-Risposta',
|
||||
'recipient' => 'Recipient',
|
||||
'group_access' => 'Accesso Gruppo',
|
||||
'department_signature' => 'Firma Dipartimento',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Team Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_team' => 'Crea Team',
|
||||
'team_lead' => 'Team Lead',
|
||||
'assignment_alert' => 'Allerta Assegnamento',
|
||||
'disable_for_this_team' => 'Disattiva per questo team',
|
||||
'teams' => 'Teams',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Group Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_group' => 'Crea Gruppo',
|
||||
'goups' => 'Gruppi',
|
||||
'can_create_ticket' => 'Può creare ticket',
|
||||
'can_edit_ticket' => 'Può editare ticket',
|
||||
'can_post_ticket' => 'Può postare Ticket',
|
||||
'can_close_ticket' => 'Può chiudere un ticket ',
|
||||
'can_assign_ticket' => 'Può assegnare ticket',
|
||||
'can_transfer_ticket' => 'Può trasferire ticket',
|
||||
'can_delete_ticket' => 'Può cancellare ticket',
|
||||
'can_ban_emails' => 'Può bannare le email',
|
||||
'can_manage_premade' => 'Può Manage premade',
|
||||
'can_manage_FAQ' => 'Può gestire le FAQ',
|
||||
'can_view_agent_stats' => 'Può visualizzare le stats per agente',
|
||||
'department_access' => 'Accesso Dipartimenti ',
|
||||
'admin_notes' => 'Note Admin',
|
||||
'group_members' => 'Componenti del Gruppo',
|
||||
'group_name' => 'Nome Gruppo',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SMTP Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'driver' => 'Driver',
|
||||
'smtp' => 'SMTP',
|
||||
'host' => 'Host',
|
||||
'port' => 'Porta',
|
||||
'encryption' => 'Criptazione',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Agent Panel [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Agent Panel related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'agent_panel' => 'Pannello Agente',
|
||||
'profile' => 'Profilo',
|
||||
'change_password' => 'Cambia Password',
|
||||
'sign_out' => 'Esci',
|
||||
'Tickets' => 'TICKETS',
|
||||
'inbox' => 'Inbox',
|
||||
'my_tickets' => 'Miei Tickets',
|
||||
'unassigned' => 'Non Assegnati',
|
||||
'trash' => 'Cestino',
|
||||
'Updates' => 'AGGIORNAMENTI',
|
||||
'no_new_updates' => 'Nessun nuovo aggiornamento',
|
||||
'check_for_updates' => 'Controlla aggiornamenti',
|
||||
'open' => 'Apri',
|
||||
'inprogress' => 'In elaborazione',
|
||||
'closed' => 'chiuso',
|
||||
'Departments' => 'DIPARTIMENTI',
|
||||
'tools' => 'Strumenti',
|
||||
'canned' => 'Canned',
|
||||
'knowledge_base' => 'Knowledge Base',
|
||||
'loading' => 'Caricando',
|
||||
'ratings' => 'Ratings',
|
||||
'please_rate' => 'Per favore rate:',
|
||||
'ticket_ratings' => 'TICKET RATING',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Profile
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'user_information' => 'informazioni utente',
|
||||
'time_zone' => 'Time-zone',
|
||||
'phone_number' => 'Numero di Telefono',
|
||||
'contact_information' => 'infomazioni Contatto',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Dashboard
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'dashboard' => 'Cruscotto',
|
||||
'line_chart' => 'Tabella lineare',
|
||||
'statistics' => 'Statistiche',
|
||||
'opened' => 'Aperto',
|
||||
'resolved' => 'Risolto',
|
||||
'closed' => 'Chiuso',
|
||||
'deleted' => 'Cancellato',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|User Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'user_directory' => 'User Directory',
|
||||
'ban' => 'Banna',
|
||||
'user' => 'Utente',
|
||||
'users' => 'Utenti',
|
||||
'create_user' => 'Crea Utente',
|
||||
'full_name' => 'Nome Completo',
|
||||
'mobile' => 'Mobile',
|
||||
'last_login' => 'Ultimo Login',
|
||||
'user_profile' => 'Profilo Utente',
|
||||
'assign' => 'Assegna',
|
||||
'open_tickets' => 'Tickets',
|
||||
'closed_tickets' => 'Ticket Chiusi',
|
||||
'deleted_tickets' => 'Cancella Tickets',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Organization Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'organizations' => 'Organizzazioni',
|
||||
'organization' => 'Organizzazione',
|
||||
'create_organization' => 'Crea Organizzazione',
|
||||
'account_manager' => 'Account Manager',
|
||||
'update' => 'Aggiorna',
|
||||
'please_select_an_organization' => 'Per favore seleziona una Organizzazione',
|
||||
'please_select_an_user' => 'Per favore seleziona un utente',
|
||||
'organization_profile' => 'Profilo Organizzazione',
|
||||
'organization-s_head' => "Organization's Head",
|
||||
'select_department_manager' => 'Seleziona Managere Dipartimento',
|
||||
'users_of' => 'Utenti di',
|
||||
/*
|
||||
|----------------------------------------------
|
||||
| Ticket page
|
||||
|----------------------------------------------
|
||||
*/
|
||||
'subject' => 'Soggetto',
|
||||
'ticket_id' => 'Ticket ID',
|
||||
'priority' => 'Priorità',
|
||||
'from' => 'Da',
|
||||
'last_replier' => 'Ultimo a Rispondere',
|
||||
'assigned_to' => 'Assegnato A',
|
||||
'last_activity' => 'Ultima Attività',
|
||||
'answered' => 'Risposto',
|
||||
'assigned' => 'Assegnato',
|
||||
'create_ticket' => 'Crea Ticket',
|
||||
'tickets' => 'Tickets',
|
||||
'open' => 'Apri',
|
||||
'Ticket_Information' => 'INFORMAZIONE TICKET',
|
||||
'Ticket_Id' => 'ID TICKET',
|
||||
'User' => 'UTENTE',
|
||||
'Unassigned' => 'NON ASSEGNATO',
|
||||
'generate_pdf' => 'Genera PDF',
|
||||
'change_status' => 'Cambia Status',
|
||||
'more' => 'Più',
|
||||
'delete_ticket' => 'Cancella Ticket',
|
||||
'emergency' => 'Emergenza',
|
||||
'high' => 'Alta',
|
||||
'medium' => 'Media',
|
||||
'low' => 'Bassa',
|
||||
'sla_plan' => 'SLA Plan',
|
||||
'created_date' => 'Data Creata',
|
||||
'due_date' => 'Data di Scadenza',
|
||||
'last_response' => 'Ultima Risposta',
|
||||
'source' => 'Sorgente',
|
||||
'last_message' => 'Ultimo Messaggio',
|
||||
'reply' => 'Risposta',
|
||||
'response' => 'Resposta',
|
||||
'reply_content' => 'Contenuto Riposta',
|
||||
'attachment' => 'Allegato',
|
||||
'internal_note' => 'Nota Interna',
|
||||
'this_ticket_is_under_banned_user' => 'Questo ticket è di un utente bannato',
|
||||
'ticket_source' => 'Sorgente Ticket',
|
||||
'are_you_sure_to_ban' => 'Sicuro di voler bannare',
|
||||
'whome_do_you_want_to_assign_ticket' => 'A chi vuoi assegnare il ticket',
|
||||
'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket',
|
||||
'add_collaborator' => 'Aggiungi Collaboratore',
|
||||
'search_existing_users' => 'Cerca utenti esistenti',
|
||||
'add_new_user' => 'Aggiungi nuovo Utente',
|
||||
'search_existing_users_or_add_new_users' => 'Cerca utenti esistenti o aggiungi nuovi utenti',
|
||||
'search_by_email' => 'Cerca per Email',
|
||||
'list_of_collaborators_of_this_ticket' => 'Lista dei Collaboratori di questo Ticket',
|
||||
'submit' => 'Invia',
|
||||
'max' => 'Max',
|
||||
'add_cc' => 'Aggiungi CC',
|
||||
'recepients' => 'Riceventi',
|
||||
'select_a_canned_response' => 'Seleziona una Canned Response',
|
||||
'assign_to' => 'Assegna A',
|
||||
'detail' => 'Dettaglio',
|
||||
'user_details' => 'Dettagli Utente',
|
||||
'ticket_option' => 'Opzioni Ticket',
|
||||
'ticket_detail' => 'Dettagli Ticket',
|
||||
'Assigned_To' => 'ASSEGNATO A',
|
||||
'locked-ticket' => 'Allerta! Questo ticket è etato bloccato da un altro utente ed è al momento in risposta.',
|
||||
'access-ticket' => 'Allerta! Questo ticket è etato bloccato da te per ',
|
||||
'minutes' => ' minuti',
|
||||
'in_minutes' => 'In minuti',
|
||||
'add_another_owner' => 'Aggiungi un altro possessore',
|
||||
'user-not-found' => 'Utente non trovato.Prova ancora o aggiungi un nuovo utente.',
|
||||
'change-success' => 'Successo! Il possessore di questo ticket è stato cambiato.',
|
||||
'user-exists' => 'Utente già esistente. Prova a cercare questo stesso utente.',
|
||||
'valid-email' => 'Inserisci un indirizzo email valido.',
|
||||
'search_user' => 'Cerca utente',
|
||||
'merge-ticket' => 'Unisci ticket',
|
||||
'title' => 'Titolo',
|
||||
'merge' => 'Unisci',
|
||||
'select_tickets' => 'Seleziona ticket da unire',
|
||||
'select-pparent-ticket' => 'Seleziona un ticket padre',
|
||||
'merge-reason' => 'Motivazione unione',
|
||||
'get_merge_message' => 'Questo ticket è stato unito con il ticket',
|
||||
'ticket_merged' => ' è stato unito con il ticket.',
|
||||
'no-tickets-to-merge' => 'Non ci sono altri ticket di prorietà del possessore di questo ticket.',
|
||||
'merge-error' => 'Richiesta non processabile riprova in seguito.',
|
||||
'merge-success' => 'Tickets uniti con successo.',
|
||||
'merge-error2' => 'Per favore selzeziona un ticket da unire.',
|
||||
'select-tickets-to merge' => 'seleziona due o più ticket da unire',
|
||||
'different-users' => 'Tickte da utenti diversi',
|
||||
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Tools Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'canned_response' => 'Canned Response',
|
||||
'create_canned_response' => 'Create Canned Response',
|
||||
'surrender' => 'Surrender',
|
||||
'view' => 'Vista',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Main text
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'copyright' => 'Copyright',
|
||||
'all_rights_reserved' => 'Tutti i diritti riservati',
|
||||
'powered_by' => 'Sviluppato da',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Guest-User Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'issue_summary' => 'Sommario Problema',
|
||||
'issue_details' => 'Dettagli Problema',
|
||||
'contact_informations' => 'Informazioni contatto',
|
||||
'contact_details' => 'Dettagli Contatto',
|
||||
'role' => 'Ruolo',
|
||||
'ext' => 'EXT',
|
||||
'profile_pic' => 'Foto Profilo',
|
||||
'agent_sign' => 'Firma Agente',
|
||||
'inactive' => 'Inattivo',
|
||||
'male' => 'Uomo',
|
||||
'female' => 'Donna',
|
||||
'old_password' => 'Vecchia Password',
|
||||
'new_password' => 'Nuova Password',
|
||||
'confirm_password' => 'Conferma Password',
|
||||
'gender' => 'Genere',
|
||||
'ticket_number' => 'Numero di Ticket',
|
||||
'content' => 'Contenuto',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
| Error Pages
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'not_found' => 'Non trovato',
|
||||
'oops_page_not_found' => 'Oops! Pagina non trovata',
|
||||
'we_could_not_find_the_page_you_were_looking_for' => 'Impossibile trovare la pagina che stavi cercando',
|
||||
'internal_server_error' => 'Errore server interno',
|
||||
'be_right_back' => 'Torna indietro',
|
||||
'sorry' => 'Spiacente',
|
||||
'we_are_working_on_it' => 'Ci stiamo lavorando',
|
||||
'category' => 'Categoria',
|
||||
'addcategory' => 'Aggiungi Categoria',
|
||||
'allcategory' => 'Tutte le Categorie',
|
||||
'article' => 'Articolo',
|
||||
'articles' => 'Articoli',
|
||||
'addarticle' => 'Aggiungi Articolo',
|
||||
'allarticle' => 'Tutti gli Articoli',
|
||||
'pages' => 'Pagine',
|
||||
'addpages' => 'Aggiungi Pagine',
|
||||
'allpages' => 'Tutte le pagine',
|
||||
'widgets' => 'Widgets',
|
||||
'footer1' => 'Footer 1',
|
||||
'footer2' => 'Footer 2',
|
||||
'footer3' => 'Footer 3',
|
||||
'footer4' => 'Footer 4',
|
||||
'sidewidget1' => 'Side Widget 1',
|
||||
'sidewidget2' => 'Side Widget 2',
|
||||
'comments' => 'Commenti',
|
||||
'settings' => 'Settaggi',
|
||||
'parent' => 'Padre',
|
||||
'description' => 'Descrizione',
|
||||
'enter_the_description' => 'Inserisci la Descrizione',
|
||||
'publish' => 'Pubblica',
|
||||
'published' => 'Pubblicato',
|
||||
'draft' => 'Bozza',
|
||||
'create_a_category' => 'Crea una Categoria',
|
||||
'add' => 'Aggiungi',
|
||||
'social' => 'Social',
|
||||
'comment' => 'Commento',
|
||||
'not_published' => 'Non Pubblicato',
|
||||
'numberofelementstodisplay' => 'numero elementi da visualizzare',
|
||||
//======================================
|
||||
'language' => 'Lingua',
|
||||
'save' => 'Salva',
|
||||
'create' => 'Crea',
|
||||
'dateformat' => 'Formato Data',
|
||||
'slug' => 'Slug',
|
||||
'read_more' => 'leggi di più',
|
||||
'view_all' => 'Vedi tutto',
|
||||
'categories' => 'Categorie',
|
||||
'need_more_support' => 'Necessita più supporto',
|
||||
'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'Se non hai trovato una risposta, per favore apri un ticket con al descrizione del problema',
|
||||
'have_a_question?_type_your_search_term_here' => 'Hai una domanda? Scrivi una parola da cercare qui...',
|
||||
'search' => 'Cerca',
|
||||
'search_results' => 'Risultati Ricerca',
|
||||
'frequently_asked_questions' => 'Domande Frequenti',
|
||||
'leave_a_reply' => 'Lascia una Risposta',
|
||||
'post_message' => 'Post Message',
|
||||
/*
|
||||
|--------------------------------------------------------------------------------------
|
||||
| Client Panel [English(en)]
|
||||
|--------------------------------------------------------------------------------------
|
||||
| The following language lines are used in all Agent Panel related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'home' => 'Home',
|
||||
'submit_a_ticket' => 'Invia un Ticket',
|
||||
'my_profile' => 'Mio Profilo',
|
||||
'log_out' => 'Logout',
|
||||
'forgot_password' => 'Password Dimenticata',
|
||||
'create_account' => 'Crea un Account',
|
||||
'you_are_here' => 'Sei qui',
|
||||
'have_a_ticket' => 'Have a Ticket',
|
||||
'check_ticket_status' => 'Controlla Status Ticket',
|
||||
'choose_a_help_topic' => 'Choose a Help Topic',
|
||||
'ticket_status' => 'Status Ticket',
|
||||
'post_comment' => 'Posta Commento',
|
||||
'plugin' => 'Plugin',
|
||||
];
|
||||
18
resources/lang/it/pagination.php
Normal file
18
resources/lang/it/pagination.php
Normal file
@@ -0,0 +1,18 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Pagination Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used by the paginator library to build
|
||||
| the simple pagination links. You are free to change them to anything
|
||||
| you want to customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
'previous' => '« Precedente',
|
||||
'next' => 'Prossimo »',
|
||||
];
|
||||
21
resources/lang/it/passwords.php
Normal file
21
resources/lang/it/passwords.php
Normal file
@@ -0,0 +1,21 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Password Reminder Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are the default lines which match reasons
|
||||
| that are given by the password broker for a password update attempt
|
||||
| has failed, such as for an invalid token or invalid new password.
|
||||
|
|
||||
*/
|
||||
|
||||
'password' => 'Le Passwords devono essere almeno di sei caratteri e combaciare.',
|
||||
'user' => "Non esiste un utente con questo indirizzo e-mail.",
|
||||
'token' => 'Il token per il reset della password non è valido.',
|
||||
'sent' => 'Una email con il link al reset della passowrd ti è stato inviato!',
|
||||
'reset' => 'La tua password è stata resettata!',
|
||||
];
|
||||
102
resources/lang/it/validation.php
Normal file
102
resources/lang/it/validation.php
Normal file
@@ -0,0 +1,102 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Validation Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines contain the default error messages used by
|
||||
| the validator class. Some of these rules have multiple versions such
|
||||
| as the size rules. Feel free to tweak each of these messages here.
|
||||
|
|
||||
*/
|
||||
|
||||
'accepted' => 'The :attribute must be accepted.',
|
||||
'active_url' => 'The :attribute is not a valid URL.',
|
||||
'after' => 'The :attribute must be a date after :date.',
|
||||
'alpha' => 'The :attribute may only contain letters.',
|
||||
'alpha_dash' => 'The :attribute may only contain letters, numbers, and dashes.',
|
||||
'alpha_num' => 'The :attribute may only contain letters and numbers.',
|
||||
'array' => 'The :attribute must be an array.',
|
||||
'before' => 'The :attribute must be a date before :date.',
|
||||
'between' => [
|
||||
'numeric' => 'The :attribute must be between :min and :max.',
|
||||
'file' => 'The :attribute must be between :min and :max kilobytes.',
|
||||
'string' => 'The :attribute must be between :min and :max characters.',
|
||||
'array' => 'The :attribute must have between :min and :max items.',
|
||||
],
|
||||
'boolean' => 'The :attribute field must be true or false.',
|
||||
'confirmed' => 'The :attribute confirmation does not match.',
|
||||
'date' => 'The :attribute is not a valid date.',
|
||||
'date_format' => 'The :attribute does not match the format :format.',
|
||||
'different' => 'The :attribute and :other must be different.',
|
||||
'digits' => 'The :attribute must be :digits digits.',
|
||||
'digits_between' => 'The :attribute must be between :min and :max digits.',
|
||||
'email' => 'The :attribute must be a valid email address.',
|
||||
'filled' => 'The :attribute field is required.',
|
||||
'exists' => 'The selected :attribute is invalid.',
|
||||
'image' => 'The :attribute must be an image.',
|
||||
'in' => 'The selected :attribute is invalid.',
|
||||
'integer' => 'The :attribute must be an integer.',
|
||||
'ip' => 'The :attribute must be a valid IP address.',
|
||||
'max' => [
|
||||
'numeric' => 'The :attribute may not be greater than :max.',
|
||||
'file' => 'The :attribute may not be greater than :max kilobytes.',
|
||||
'string' => 'The :attribute may not be greater than :max characters.',
|
||||
'array' => 'The :attribute may not have more than :max items.',
|
||||
],
|
||||
'mimes' => 'The :attribute must be a file of type: :values.',
|
||||
'min' => [
|
||||
'numeric' => 'The :attribute must be at least :min.',
|
||||
'file' => 'The :attribute must be at least :min kilobytes.',
|
||||
'string' => 'The :attribute must be at least :min characters.',
|
||||
'array' => 'The :attribute must have at least :min items.',
|
||||
],
|
||||
'not_in' => 'The selected :attribute is invalid.',
|
||||
'numeric' => 'The :attribute must be a number.',
|
||||
'regex' => 'The :attribute format is invalid.',
|
||||
'required' => 'The :attribute field is required.',
|
||||
'required_if' => 'The :attribute field is required when :other is :value.',
|
||||
'required_with' => 'The :attribute field is required when :values is present.',
|
||||
'required_with_all' => 'The :attribute field is required when :values is present.',
|
||||
'required_without' => 'The :attribute field is required when :values is not present.',
|
||||
'required_without_all' => 'The :attribute field is required when none of :values are present.',
|
||||
'same' => 'The :attribute and :other must match.',
|
||||
'size' => [
|
||||
'numeric' => 'The :attribute must be :size.',
|
||||
'file' => 'The :attribute must be :size kilobytes.',
|
||||
'string' => 'The :attribute must be :size characters.',
|
||||
'array' => 'The :attribute must contain :size items.',
|
||||
],
|
||||
'unique' => 'The :attribute has already been taken.',
|
||||
'url' => 'The :attribute format is invalid.',
|
||||
'timezone' => 'The :attribute must be a valid zone.',
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Custom Validation Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| Here you may specify custom validation messages for attributes using the
|
||||
| convention "attribute.rule" to name the lines. This makes it quick to
|
||||
| specify a specific custom language line for a given attribute rule.
|
||||
|
|
||||
*/
|
||||
'custom' => [
|
||||
'attribute-name' => [
|
||||
'rule-name' => 'messaggio personalizzato',
|
||||
],
|
||||
],
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Custom Validation Attributes
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used to swap attribute place-holders
|
||||
| with something more reader friendly such as E-Mail Address instead
|
||||
| of "email". This simply helps us make messages a little cleaner.
|
||||
|
|
||||
*/
|
||||
'attributes' => [],
|
||||
];
|
||||
827
resources/lang/ru/lang.php
Normal file
827
resources/lang/ru/lang.php
Normal file
@@ -0,0 +1,827 @@
|
||||
|
||||
<?php
|
||||
|
||||
return array(
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Authentication Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all authentication related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Error
|
||||
|--------------------------------------
|
||||
*/
|
||||
'success' => 'Success',
|
||||
'fails' => 'Fails',
|
||||
'alert' => 'Alert',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Login Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'Login_to_start_your_session' => 'Авторизуйтесь, чтобы начать сеанс',
|
||||
'login' => 'Login',
|
||||
'remember' => 'Запомнить меня',
|
||||
'signmein' => 'Запишите меня в',
|
||||
'iforgot' => 'Я забыл свой пароль',
|
||||
'email_address' => 'E-Mail Address',
|
||||
'password' => 'Пароль',
|
||||
'woops' => 'Whoops!',
|
||||
'theirisproblem' => 'There were some problems with your input.',
|
||||
'login' => 'Login',
|
||||
'e-mail' => 'E-mail',
|
||||
'reg_new_member' => 'Register a new membership',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Register Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'registration' => 'Регистрация',
|
||||
'full_name' => 'Полное имя',
|
||||
'firstname' => 'Имя',
|
||||
'lastname' => 'Фамилия',
|
||||
'profilepicture' => 'Аватар профиля',
|
||||
'oldpassword' => 'Старый пароль',
|
||||
'newpassword' => 'Новый пароль',
|
||||
'retype_password' => 'Повторите пароль',
|
||||
'i_agree_to_the' => 'Я согласен с',
|
||||
'terms' => 'условия',
|
||||
'register' => 'Регистрация',
|
||||
'i_already_have_a_membership' => 'У меня уже есть членство',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Reset Password Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'reset_password' => 'Reset Password',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Forgot Password Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'i_know_my_password' => 'I know my password',
|
||||
'recover_passord' => 'Recover Password',
|
||||
'send_password_reset_link' => 'Send pasword Reset Link',
|
||||
'enter_email_to_reset_password' => 'Enter E-mail to reset password',
|
||||
'link' => 'Link',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Emails Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Emails related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'admin_panel' => 'Админ панель',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Emails Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'emails' => 'Emails',
|
||||
'incoming_emails' => 'Входящие Emails',
|
||||
'reuired_authentication' => 'Reuired Authentication',
|
||||
'fetching_email_via_imap' => 'Fetching Email via IMAP',
|
||||
'create_email' => 'Создать Email',
|
||||
'email_address' => 'Email Address',
|
||||
'email_name' => 'Email Name',
|
||||
'help_topic' => 'Help Topic',
|
||||
'auto_response' => 'Автоматический Ответ',
|
||||
'host_name' => 'Host Name',
|
||||
'port_number' => 'Port Number',
|
||||
'mail_box_protocol' => 'Mail Box Protocol',
|
||||
'authentication_required' => 'Authentication Required',
|
||||
'yes' => 'Да',
|
||||
'no' => 'Нет',
|
||||
'header_spoofing' => 'Header Spoofing',
|
||||
'allow_for_this_email' => 'Allow For This Email',
|
||||
'imap_config' => 'IMAP Configuration',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Ban Emails Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ban_lists' => 'Лист запретов',
|
||||
'ban_email' => 'Запрет Email',
|
||||
'banlists' => 'Листы запретов',
|
||||
'ban_status' => 'Статус запретов',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Templates Index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'templates' => 'Шаблоны',
|
||||
'template_set' => 'Template Sets',
|
||||
'create_template' => 'Создать шаблон',
|
||||
'edit_template' => 'Редактировать шаблон',
|
||||
'in_use' => 'In Use',
|
||||
//Template Description
|
||||
'Create ticket agent' => 'Notification email that is sent to Agent & Admin when ticket is created',
|
||||
'Assign ticket' => 'Ticket assigned to an agent',
|
||||
'Create ticket' => 'Mail sent to client for ticket creation successful message',
|
||||
'Check ticket' => 'if a client wants to check ticket via customer portal then a link will be sent to client. this link is for the client to view ticket details with ticket no, without logging in to system',
|
||||
'Ticket reply agent' => 'A notification is sent to agent email once client replies to the ticket',
|
||||
'Registration notification' => 'Password and username is sent on email on first registration',
|
||||
'Reset password' => 'Email with Password reset link',
|
||||
'Error report' => 'Error report',
|
||||
'Ticket creation' => 'First notification sent by the system about the ticket creation to the client',
|
||||
'Ticket reply' => 'A reply made by the agent on a ticket, email notification is sent to client and collaborators',
|
||||
'Close ticket' => 'Mail sent to client on closing a ticket',
|
||||
'Create ticket by agent' => 'An agent creates a ticket for the client in the name of client',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Templates Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'template_set_to_clone' => 'Template set to clone',
|
||||
'language' => 'Язык',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Diagnostics Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'diagnostics' => 'Диагностика',
|
||||
'from' => 'From',
|
||||
'to' => 'To',
|
||||
'subject' => 'Subject',
|
||||
'message' => 'Сообщение',
|
||||
'send' => 'Послать',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Settings Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Setting related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Company Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'company' => 'Компания',
|
||||
'website' => 'Website',
|
||||
'phone' => 'Телефон',
|
||||
'address' => 'Адрес',
|
||||
'landing' => 'Landing страница',
|
||||
'offline' => 'Offline страница',
|
||||
'thank' => 'Благодарственная страница',
|
||||
'logo' => 'Логотип',
|
||||
'save' => 'Сохранить',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| System Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'system' => 'Система',
|
||||
'online' => 'Online',
|
||||
'offline' => 'Offline',
|
||||
'name/title' => 'Name/Title',
|
||||
'pagesize' => 'Размер страницы',
|
||||
'url' => 'URL',
|
||||
'default_department' => 'Default Department',
|
||||
'loglevel' => 'Log Level',
|
||||
'purglog' => 'Purge Logs',
|
||||
'nameformat' => 'Name Formatting',
|
||||
'timeformat' => 'Time Format',
|
||||
'date' => 'Дата',
|
||||
'dateformat' => 'Формат даты',
|
||||
'date_time' => 'Формат даты и времени',
|
||||
'day_date_time' => 'Day,Date And Time Format',
|
||||
'timezone' => 'Временная зона',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Email Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'email' => 'Email',
|
||||
'default_template' => 'Default Template Set:',
|
||||
'default_system_email' => 'Система Электронной Почты по умолчанию :',
|
||||
'default_alert_email' => 'Default Alert Email:',
|
||||
'admin_email' => 'E-mail Администратора:',
|
||||
'email_fetch' => 'Email Fetching:',
|
||||
'enable' => 'Включить',
|
||||
'default_MTA' => 'Default MTA',
|
||||
'fetch_auto-corn' => 'Выборка по авто-хрон',
|
||||
'strip_quoted_reply' => 'Процитировал Ответ',
|
||||
'reply_separator' => 'Reply Separator Tag',
|
||||
'accept_all_email' => 'Принимаем Все Письма',
|
||||
'accept_email_unknown' => 'Принимать почту от неизвестных пользователей',
|
||||
'accept_email_collab' => 'Принимать почту соавторов',
|
||||
'automatically_and_collab_from_email' => 'Automatically add collaborators from email fields',
|
||||
'default_alert_email' => 'Default Alert Email',
|
||||
'attachments' => 'Вложения',
|
||||
'email_attahment_user' => 'Email attachments to the user',
|
||||
'cron_notification' => 'Включить уведомления хрон',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Ticket Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'ticket' => 'Заявка',
|
||||
'default_ticket_number_format' => 'Формат номера заявки по умолчанию',
|
||||
'default_ticket_number_sequence' => 'Последовательность номера заявки по умолчанию',
|
||||
'default_status' => 'Статус по умолчанию',
|
||||
'default_priority' => 'Приоритет по умолчанию',
|
||||
'default_sla' => '(SLA) время реакции по умолчанию',
|
||||
'default_help_topic' => 'Справки помощи по умолчанию ',
|
||||
'maximum_open_tickets' => 'Максимум открытых заявок',
|
||||
'agent_collision_avoidance_duration' => 'Agent Collision Avoidance Duration',
|
||||
'human_verification' => 'Human Verification',
|
||||
'claim_on_response' => 'Претензия на ответ',
|
||||
'assigned_tickets' => 'Назначеные заявки',
|
||||
'answered_tickets' => 'Answered Tickets',
|
||||
'agent_identity_masking' => 'Agent Identity Masking',
|
||||
'enable_HTML_ticket_thread' => 'Включить HTML в заявках',
|
||||
'allow_client_updates' => 'Разрешить обновления Клиента',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Access Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'access' => 'Access',
|
||||
'expiration_policy' => 'Политика истечения срока действия паролей',
|
||||
'allow_password_resets' => 'Разрешить сброс пароля',
|
||||
'reset_token_expiration' => 'Reset Token Expiration',
|
||||
'agent_session_timeout' => 'Таймаут сессии Агента',
|
||||
'bind_agent_session_IP' => 'Привязать сессию Агента к IP',
|
||||
'registration_required' => 'Требуется регистрация',
|
||||
'require_registration_and_login_to_create_tickets' => 'Требуется регистрация или войдите со своим логином для открытия заявки',
|
||||
'registration_method' => 'Метод регистрации',
|
||||
'user_session_timeout' => 'Тайм-Аут Сессии Пользователя',
|
||||
'client_quick_access' => 'Клиент быстрого доступа',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Auto-Response Settings Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'auto_responce' => 'Автоответчик',
|
||||
'new_ticket' => 'Новая заявка',
|
||||
'new_ticket_by_agent' => 'Новая заявка Агента',
|
||||
'new_message' => 'Новое сообщение',
|
||||
'submitter' => 'Submitter : ',
|
||||
'send_receipt_confirmation' => 'Отправьте подтверждение о получении',
|
||||
'participants' => 'Участники : ',
|
||||
'send_new_activity_notice' => 'Отправить новое уведомление об активности',
|
||||
'overlimit_notice' => 'Overlimit Notice',
|
||||
'email_attachments_to_the_user' => 'Email attachments to the user',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Оповещения И Уведомления Настройки Страницы
|
||||
|--------------------------------------
|
||||
*/
|
||||
'disable' => 'Отключить',
|
||||
'admin_email_2' => 'Почта администратора',
|
||||
'alert_notices' => 'Предупреждения и напоминания',
|
||||
'new_ticket_alert' => 'Новая заявка предупреждения',
|
||||
'department_manager' => 'Менеджер Отдела',
|
||||
'department_members' => 'Члены отделов',
|
||||
'organization_account_manager' => 'Organization Account Manager',
|
||||
'new_message_alert' => 'New Message Alert',
|
||||
'last_respondent' => 'Last Respondent',
|
||||
'assigned_agent_team' => 'Assigned Agent / Team',
|
||||
'new_internal_note_alert' => 'New Internal Note Alert',
|
||||
'ticket_assignment_alert' => 'Заявка оповещения предупреждения',
|
||||
'team_lead' => 'Team Lead',
|
||||
'team_members' => 'Члены Команды',
|
||||
'ticket_transfer_alert' => 'Ticket Transfer Alert',
|
||||
'overdue_ticket_alert' => 'Overdue Ticket Alert ',
|
||||
'system_alerts' => 'System Alerts',
|
||||
'system_errors' => 'System Errors',
|
||||
'SQL_errors' => 'SQL errors',
|
||||
'excessive_failed_login_attempts' => 'Excessive failed login attempts',
|
||||
'system_error_reports' => 'Отчет системных ошибок',
|
||||
'Send_app_crash_reports_to_help_Ladybird_improve_Faveo' => 'Отправлять отчеты о сбоях приложения, чтобы помочь разработчику улучшить Faveo',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Language page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'iso-code' => 'ISO-CODE',
|
||||
'download' => 'Downlaod',
|
||||
'upload_file' => 'Загрузить файл',
|
||||
'enter_iso-code' => "Enter ISO-CODE",
|
||||
'eg.' => 'Example',
|
||||
'for' => 'for',
|
||||
'english' => 'Английский',
|
||||
'language-name' => 'Наименование языка',
|
||||
'file' => 'File',
|
||||
'read-more' => 'Подробнее.',
|
||||
'enable_lang' => 'Enable it.',
|
||||
'add-lang-package' => 'Add new language package',
|
||||
'package_exist' => "Package already exists.",
|
||||
'iso-code-error' => "Error in iso-code. enter correct iso-code.",
|
||||
'zipp-error' => 'Error in zip file. Zip must contian language php files only.',
|
||||
'upload-success' => "Загрузка произошла успешна.",
|
||||
"file-error" => 'Error in file or invalid file.',
|
||||
'delete-success' => 'Языковой пакет успешно удален.',
|
||||
'lang-doesnot-exist' => 'Языковой пакет не существует.',
|
||||
'active-lang-error' => 'Языковой пакет не может быть удален, когда он активен.',
|
||||
"language-error" => 'Языковой пакет не найден в указанной дериктории.',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Manage Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Manage related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'manage' => 'Управление',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Help Topic index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'help_topics' => 'Справки',
|
||||
'topic' => 'Topic',
|
||||
'type' => 'Type',
|
||||
'priority' => 'Приоритет',
|
||||
'last_updated' => 'Последнее обновление',
|
||||
'create_help_topic' => 'Создать справочный материал',
|
||||
'action' => 'Действие',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Help Topic Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'active' => 'Активный',
|
||||
'disabled' => 'Отключенный ',
|
||||
'public' => 'Публичный',
|
||||
'private' => 'Приватный',
|
||||
'parent_topic' => 'Родителбь темы',
|
||||
'Custom_form' => 'Пользовательские Формы',
|
||||
'SLA_plan' => '(SLA) Время реакции',
|
||||
'auto_assign' => 'Автоматическое назначение',
|
||||
'auto_respons' => 'Автоответ',
|
||||
'ticket_number_format' => 'Формат номера заявки',
|
||||
'system_default' => 'Система По Умолчанию',
|
||||
'custom' => 'Custom',
|
||||
'internal_notes' => 'Внутренние примечания',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SLA plan Index Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'sla_plans' => 'SLA Plans',
|
||||
'create_SLA' => 'Create a SLA',
|
||||
'grace_period' => 'Grace Period',
|
||||
'added_date' => 'Added Date',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SLA plan Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'transient' => 'Transient',
|
||||
'ticket_overdue_alert' => 'Ticket Overdue Alerts',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Form Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'title' => 'Title',
|
||||
'instruction' => 'Инструкция',
|
||||
'label' => 'Метка',
|
||||
'visibility' => 'Видимость',
|
||||
'variable' => 'Переменная',
|
||||
'create_form' => 'Создать форму',
|
||||
'forms' => 'Формы',
|
||||
'form_name' => 'Наименование формы',
|
||||
'view_this_form' => 'Просмотреть данную форму',
|
||||
'delete_from' => 'Удалить форму',
|
||||
'are_you_sure_you_want_to_delete' => 'Вы уверены, что хотите удалить',
|
||||
'close' => 'Закрыть',
|
||||
'instructions' => 'Инструкции',
|
||||
"instructions_on_creating_form" => "Select field type you want to add to the form below and click on 'Type' dropdown. Don't forget to set field options if type is select,checkbox or radio..Separate each option by a coma. After you finish creating the form, you can save the form by clicking Save Form button",
|
||||
'form_properties' => 'Свойства Формы',
|
||||
'adding_fields' => 'Добавление полей',
|
||||
"click_add_fields_button_to_add_fields" => "Click <b>'Add Fields'</b> button to add Fields",
|
||||
'add_fields' => 'Добавить поле',
|
||||
'save_form' => 'Сохранить Форму',
|
||||
'label' => 'Метки',
|
||||
'name' => 'Имя',
|
||||
'type' => 'Тип',
|
||||
'values(selected_fields)' => 'Значения(Выбранные Поля)',
|
||||
'required' => 'Требуется',
|
||||
'Action' => 'Действие',
|
||||
'remove' => 'Удалить',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Theme Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Theme related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'themes' => 'Themes',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Footer Pages
|
||||
|--------------------------------------
|
||||
*/
|
||||
'footer' => 'Footer',
|
||||
'footer1' => 'Footer1',
|
||||
'footer2' => 'Footer2',
|
||||
'footer3' => 'Footer3',
|
||||
'footer4' => 'Footer4',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Staff Pages [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Staff related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'are_you_sure' => 'Вы уверены',
|
||||
'staffs' => 'Штаб',
|
||||
'name' => 'Наименование',
|
||||
'user_name' => 'Имя пользователя',
|
||||
'status' => 'Статус',
|
||||
'group' => 'Группа',
|
||||
'department' => 'Отдел',
|
||||
'created' => 'Создать',
|
||||
'lastlogin' => 'Last Login',
|
||||
'createagent' => 'Создать Агента',
|
||||
'delete' => 'Удалить',
|
||||
'agents' => 'Агенты',
|
||||
'create' => 'Создать',
|
||||
'edit' => 'Редактировать',
|
||||
'departments' => 'Отделы',
|
||||
'groups' => 'Группы',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Staff Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_agent' => 'Создать агента',
|
||||
'first_name' => 'Имя',
|
||||
'last_name' => 'Фамилия',
|
||||
'mobile_number' => 'Мобильный номер телефона',
|
||||
'agent_signature' => 'Подпись Агента',
|
||||
'account_status_setting' => 'Account Status & Setting',
|
||||
'account_type' => 'Account Type',
|
||||
'admin' => 'Администратор',
|
||||
'agent' => 'Агент',
|
||||
'account_status' => 'Account Status',
|
||||
'locked' => 'Закрыт',
|
||||
'assigned_group' => 'Assigned Group',
|
||||
'primary_department' => 'Primary Department',
|
||||
'agent_time_zone' => 'Agent Time Zone',
|
||||
'day_light_saving' => 'Day Light Saving',
|
||||
'limit_access' => 'Limit Access',
|
||||
'directory_listing' => 'Directory Listing',
|
||||
'vocation_mode' => 'Vocation Mode',
|
||||
'assigned_team' => 'Assigned Team',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Department Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_department' => 'Создать отдел',
|
||||
'manager' => 'Менеджер',
|
||||
'ticket_assignment' => 'Ticket Assignment ',
|
||||
'restrict_ticket_assignment_to_department_members' => 'Restrict ticket assignment to department members',
|
||||
'outgoing_emails' => 'Исходящие Письма',
|
||||
'outgoing_email' => 'Исходящая Почта',
|
||||
'template_set' => 'Выбор шаблона',
|
||||
'auto_responding_settings' => 'Auto-Responding Settigs',
|
||||
'disable_for_this_department' => 'Отключить данный отдел',
|
||||
'auto_response_email' => 'Auto-Response Email',
|
||||
'recipient' => 'Получатель',
|
||||
'group_access' => 'Group Access',
|
||||
'department_signature' => 'Department Signature',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Team Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_team' => 'Создать команду',
|
||||
'team_lead' => 'Team Lead',
|
||||
'assignment_alert' => 'Assignment Alert',
|
||||
'disable_for_this_team' => 'Disable for this team',
|
||||
'teams' => 'Команды',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| Group Create Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'create_group' => 'Create Group',
|
||||
'goups' => 'Goups',
|
||||
'can_create_ticket' => 'Можете создать заявку',
|
||||
'can_edit_ticket' => 'Можете редактировать заявку',
|
||||
'can_post_ticket' => 'Can post Ticket',
|
||||
'can_close_ticket' => 'Можеье закрыть заявку ',
|
||||
'can_assign_ticket' => 'Можете назначить заявку',
|
||||
'can_transfer_ticket' => 'Можете передать заявку',
|
||||
'can_delete_ticket' => 'Можете удалить заявку',
|
||||
'can_ban_emails' => 'Может запретить e-mails',
|
||||
'can_manage_premade' => 'Can Manage premade',
|
||||
'can_manage_FAQ' => 'Можете управлять FAQ',
|
||||
'can_view_agent_stats' => 'Можете посмотреть статистику агента',
|
||||
'department_access' => 'Отдел Доступа ',
|
||||
'admin_notes' => 'Примечания Администратора',
|
||||
'group_members' => 'Члены Группы',
|
||||
'group_name' => 'Наименование Группы',
|
||||
/*
|
||||
|--------------------------------------
|
||||
| SMTP Page
|
||||
|--------------------------------------
|
||||
*/
|
||||
'driver' => 'Driver',
|
||||
'smtp' => 'SMTP',
|
||||
'host' => 'Host',
|
||||
'port' => 'Port',
|
||||
'encryption' => 'Encryption',
|
||||
/*
|
||||
|----------------------------------------------------------------------------------------
|
||||
| Agent Panel [English(en)]
|
||||
|----------------------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used in all Agent Panel related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'agent_panel' => 'Панель агента',
|
||||
'profile' => 'Профиль',
|
||||
'change_password' => 'Изменить пароль',
|
||||
'sign_out' => 'Выйти',
|
||||
'Tickets' => 'ЗАЯВКИ',
|
||||
'inbox' => 'Входящие',
|
||||
'my_tickets' => 'Мои заявки',
|
||||
'unassigned' => 'Неназначенные',
|
||||
'trash' => 'Корзина',
|
||||
'Updates' => 'ОБНОВЛЕНИЯ',
|
||||
'no_new_updates' => 'Нет новых обновлений',
|
||||
'check_for_updates' => 'Проверить обновления',
|
||||
'open' => 'Открыть',
|
||||
'inprogress' => 'Inprogress',
|
||||
'closed' => 'Закрыто',
|
||||
'Departments' => 'ОТДЕЛЫ',
|
||||
'tools' => 'Настройки',
|
||||
'canned' => 'Canned',
|
||||
'knowledge_base' => 'База знаний',
|
||||
'loading' => 'Загрузить',
|
||||
'ratings' => 'Оценки',
|
||||
'please_rate' => 'Оцените пожалуйста,:',
|
||||
'ticket_ratings' => 'Оцените заявку',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Profile
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'user_information' => 'Информация о пользователе',
|
||||
'time_zone' => 'Временная зона',
|
||||
'phone_number' => 'Телефонный номер',
|
||||
'contact_information' => 'Контактная информацмя',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Dashboard
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'dashboard' => 'Приборная панель',
|
||||
'line_chart' => 'Линейная диаграмма',
|
||||
'statistics' => 'Статистика',
|
||||
'opened' => 'Открыты',
|
||||
'resolved' => 'Исполнено',
|
||||
'closed' => 'Закрыты',
|
||||
'deleted' => 'Удалена',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|User Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'user_directory' => 'Папка пользователя',
|
||||
'ban' => 'Ban',
|
||||
'user' => 'Пользователь',
|
||||
'users' => 'Пользователи',
|
||||
'create_user' => 'Создать пользователя',
|
||||
'full_name' => 'Full Name',
|
||||
'mobile' => 'Mobile',
|
||||
'last_login' => 'Last Login',
|
||||
'user_profile' => 'Профиль пользователя',
|
||||
'assign' => 'Assign',
|
||||
'open_tickets' => 'Открыть заявку',
|
||||
'closed_tickets' => 'Закрыть заявку',
|
||||
'deleted_tickets' => 'Удалить заявку',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Organization Page
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'organizations' => 'Организаций',
|
||||
'organization' => 'Организация',
|
||||
'create_organization' => 'Создать организацию',
|
||||
'account_manager' => 'Счет менеджера',
|
||||
'update' => 'обновить',
|
||||
'please_select_an_organization' => 'Пожалуйста, выберите организацию',
|
||||
'please_select_an_user' => 'Пожалуйста, выберите пользователя',
|
||||
'organization_profile' => 'Профиль Организации',
|
||||
'organization-s_head' => "Страница руководителя",
|
||||
'select_department_manager' => 'Выберите Менеджера Отдела',
|
||||
'users_of' => 'Пользователи',
|
||||
/*
|
||||
|----------------------------------------------
|
||||
| Страница заявок
|
||||
|----------------------------------------------
|
||||
*/
|
||||
'subject' => 'Сообщение',
|
||||
'ticket_id' => 'ID заявки',
|
||||
'priority' => 'Приоритет',
|
||||
'from' => 'От',
|
||||
'last_replier' => 'Last Replier',
|
||||
'assigned_to' => 'Назначенные',
|
||||
'last_activity' => 'Последняя активность',
|
||||
'answered' => 'Ответил',
|
||||
'assigned' => 'Назначены',
|
||||
'create_ticket' => 'Создать заявку',
|
||||
'tickets' => 'Заявки',
|
||||
'open' => 'Открыть',
|
||||
'Ticket_Information' => 'ИНФОРМАЦИЯ О ЗАЯВКАХ',
|
||||
'Ticket_Id' => 'ID ЗАЯВКИ',
|
||||
'User' => 'ПОЛЬЗОВАТЕЛЬ',
|
||||
'Unassigned' => 'НЕНАЗНАЧЕННЫЕ',
|
||||
'generate_pdf' => 'PDF создать',
|
||||
'change_status' => 'Изменить статус',
|
||||
'more' => 'Больше',
|
||||
'delete_ticket' => 'Удалить заявку',
|
||||
'emergency' => 'Чрезвычайный',
|
||||
'high' => 'Высокий',
|
||||
'medium' => 'Средний',
|
||||
'low' => 'Низкий',
|
||||
'sla_plan' => 'SLA Plan',
|
||||
'created_date' => 'Дата создания',
|
||||
'due_date' => 'Срок',
|
||||
'last_response' => 'Последний Ответ',
|
||||
'source' => 'Источник',
|
||||
'last_message' => 'Последнее сообщение',
|
||||
'reply' => 'Повтор',
|
||||
'response' => 'Ответ',
|
||||
'reply_content' => 'Ответное сообщение',
|
||||
'attachment' => 'Вложение',
|
||||
'internal_note' => 'Внутреннее Примечание',
|
||||
'this_ticket_is_under_banned_user' => 'This ticket is under banned user',
|
||||
'ticket_source' => 'Источник заявки',
|
||||
'are_you_sure_to_ban' => 'Are you sure to ban',
|
||||
'whome_do_you_want_to_assign_ticket' => 'Whome do you want to assign ticket',
|
||||
'are_you_sure_you_want_to_surrender_this_ticket' => 'Are you sure you want to surrender this Ticket',
|
||||
'add_collaborator' => 'Добавить Соавтора',
|
||||
'search_existing_users' => 'Поиск существующих пользователей',
|
||||
'add_new_user' => 'Создать нового пользователя',
|
||||
'search_existing_users_or_add_new_users' => 'Поиск Пользователя или добавить нового пользователя',
|
||||
'search_by_email' => 'Поиск по электронной почте',
|
||||
'list_of_collaborators_of_this_ticket' => 'Список соавторов данной заявки',
|
||||
'submit' => 'Submit',
|
||||
'max' => 'Max',
|
||||
'add_cc' => 'Add CC',
|
||||
'recepients' => 'Адресаты',
|
||||
'select_a_canned_response' => 'Выберите готовый ответ',
|
||||
'assign_to' => 'Назначить',
|
||||
'detail' => 'Детали',
|
||||
'user_details' => 'Детали пользователя',
|
||||
'ticket_option' => 'Настройки заявки',
|
||||
'ticket_detail' => 'Детали заявки',
|
||||
'Assigned_To' => 'НАЗНАЧЕННЫЕ',
|
||||
'locked-ticket' => 'Предупреждение! Этот билет был занят другим пользователем и в настоящее время в процесс рассмотрения.',
|
||||
'access-ticket' => 'Предупреждение! Этот билет был занят, вы на следующий ',
|
||||
'minutes' => ' минут',
|
||||
'in_minutes' => 'In minutes',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Инструментальная страница
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'canned_response' => 'Canned Response',
|
||||
'create_canned_response' => 'Create Canned Response',
|
||||
'surrender' => 'Surrender',
|
||||
'view' => 'Просмотр',
|
||||
/*
|
||||
|-----------------------------------------------
|
||||
| Текст главной
|
||||
|-----------------------------------------------
|
||||
*/
|
||||
'copyright' => 'Copyright',
|
||||
'all_rights_reserved' => 'Все права защищены',
|
||||
'powered_by' => 'Разработано на',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
|Гостевая-Страница Пользователя
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'issue_summary' => 'Issue Summary',
|
||||
'issue_details' => 'Детали вопроса',
|
||||
'contact_informations' => 'Контактная информация',
|
||||
'contact_details' => 'Contact Details',
|
||||
'role' => 'Роль',
|
||||
'ext' => 'Код города',
|
||||
'profile_pic' => 'Изображение профиля',
|
||||
'agent_sign' => 'Подпись Агента в сообщениях',
|
||||
'inactive' => 'Inactive',
|
||||
'male' => 'Мужчина',
|
||||
'female' => 'Женщина',
|
||||
'old_password' => 'Старый пароль',
|
||||
'new_password' => 'Новый пароль',
|
||||
'confirm_password' => 'Повторите пароль',
|
||||
'gender' => 'Пол',
|
||||
'ticket_number' => 'Номер заявки',
|
||||
'content' => 'Содержание',
|
||||
/*
|
||||
|------------------------------------------------
|
||||
| Error Pages
|
||||
|------------------------------------------------
|
||||
*/
|
||||
'not_found' => 'Not Found',
|
||||
'oops_page_not_found' => 'Oops! Page not found',
|
||||
'we_could_not_find_the_page_you_were_looking_for' => 'We could not find the page you were looking for',
|
||||
'internal_server_error' => 'Internal server Error',
|
||||
'be_right_back' => 'Be right back',
|
||||
'sorry' => 'Sorry',
|
||||
'we_are_working_on_it' => 'We are working on it',
|
||||
'category' => 'Category',
|
||||
'addcategory' => 'Add Category',
|
||||
'allcategory' => 'All Category',
|
||||
'article' => 'Article',
|
||||
'articles' => 'Articles',
|
||||
'addarticle' => 'Add Article',
|
||||
'allarticle' => 'All Article',
|
||||
'pages' => 'Страница',
|
||||
'addpages' => 'Создать страницу',
|
||||
'allpages' => 'Все страницы',
|
||||
'widgets' => 'Виджеты',
|
||||
'footer1' => 'Footer 1',
|
||||
'footer2' => 'Footer 2',
|
||||
'footer3' => 'Footer 3',
|
||||
'footer4' => 'Footer 4',
|
||||
'sidewidget1' => 'Side Widget 1',
|
||||
'sidewidget2' => 'Side Widget 2',
|
||||
'comments' => 'Комментарии',
|
||||
'settings' => 'Настройки',
|
||||
'parent' => 'Родитель',
|
||||
'description' => 'Описание',
|
||||
'enter_the_description' => 'Ввести описание',
|
||||
'publish' => 'Опубликовать',
|
||||
'published' => 'Опубликовано',
|
||||
'draft' => 'Проект',
|
||||
'create_a_category' => 'Создать категорию',
|
||||
'add' => 'создать',
|
||||
'social' => 'Социальные',
|
||||
'comment' => 'Комментарий',
|
||||
'not_published' => 'Not Published',
|
||||
'numberofelementstodisplay' => 'Number of elements to display',
|
||||
//======================================
|
||||
'language' => 'Язык',
|
||||
'save' => 'Сохранить',
|
||||
'create' => 'Создать',
|
||||
'dateformat' => 'Формат даты',
|
||||
'slug' => 'Slug',
|
||||
'read_more' => 'Подробнее',
|
||||
'view_all' => 'Смотреть все',
|
||||
'categories' => 'Категории',
|
||||
'need_more_support' => 'Нужна дополнительная поддержка',
|
||||
'if_you_did_not_find_an_answer_please_raise_a_ticket_describing_the_issue' => 'If you did not find an answer, please raise a ticket describing the issue',
|
||||
'have_a_question?_type_your_search_term_here' => 'Have a question? Type your search term here...',
|
||||
'search' => 'Поиск',
|
||||
'frequently_asked_questions' => 'Frequently Asked Questions',
|
||||
'leave_a_reply' => 'Leave a Reply',
|
||||
'post_message' => 'Почтовое Сообщение',
|
||||
/*
|
||||
|--------------------------------------------------------------------------------------
|
||||
| Client Panel [English(en)]
|
||||
|--------------------------------------------------------------------------------------
|
||||
| The following language lines are used in all Agent Panel related issues to translate
|
||||
| some words in view to English. You are free to change them to anything you want to
|
||||
| customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
'home' => 'Главная',
|
||||
'submit_a_ticket' => 'Отправить Заявку',
|
||||
'my_profile' => 'Мой профиль',
|
||||
'log_out' => 'Выйти',
|
||||
'forgot_password' => 'Забыл Пароль',
|
||||
'create_account' => 'Создать Учетную запись',
|
||||
'you_are_here' => 'Вы здесь',
|
||||
'have_a_ticket' => 'Есть заявка',
|
||||
'check_ticket_status' => 'Проверить состояние заявки',
|
||||
'choose_a_help_topic' => 'Выбрать раздел справки',
|
||||
'ticket_status' => 'Статус заявки',
|
||||
'post_comment' => 'Отправить Комментарий',
|
||||
'plugin' => 'Плагин',
|
||||
'end_date' => 'Конец Даты',
|
||||
);
|
||||
19
resources/lang/ru/pagination.php
Normal file
19
resources/lang/ru/pagination.php
Normal file
@@ -0,0 +1,19 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Pagination Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used by the paginator library to build
|
||||
| the simple pagination links. You are free to change them to anything
|
||||
| you want to customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
'previous' => '« Предыдущая',
|
||||
'next' => 'Следующий »',
|
||||
|
||||
];
|
||||
22
resources/lang/ru/passwords.php
Normal file
22
resources/lang/ru/passwords.php
Normal file
@@ -0,0 +1,22 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Password Reminder Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are the default lines which match reasons
|
||||
| that are given by the password broker for a password update attempt
|
||||
| has failed, such as for an invalid token or invalid new password.
|
||||
|
|
||||
*/
|
||||
|
||||
"password" => "Пароль должен содержать не менее шести символов и соответствовать подтверждения.",
|
||||
"user" => "Мы не можем найти пользователя с данным адресом электронной почты.",
|
||||
"token" => "Этот пароль сбросить маркер недействителен.",
|
||||
"sent" => "Мы по электронной почте Ваш пароль сбросить ссылку!",
|
||||
"reset" => "Ваш пароль был сброшен!",
|
||||
|
||||
];
|
||||
26
resources/lang/ru/table.php
Normal file
26
resources/lang/ru/table.php
Normal file
@@ -0,0 +1,26 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Pagination Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used by the paginator library to build
|
||||
| the simple pagination links. You are free to change them to anything
|
||||
| you want to customize your views to better match your application.
|
||||
|
|
||||
*/
|
||||
|
||||
'filename' => 'ISO CODE',
|
||||
'language' => 'Язык',
|
||||
'Action' => 'Действие',
|
||||
'status' => 'stature',
|
||||
'not-active'=> 'Не Активный',
|
||||
'active' => 'Активный',
|
||||
'hello' => 'Привет',
|
||||
'enable' => 'Включен',
|
||||
'disable' => 'Выключен',
|
||||
|
||||
];
|
||||
107
resources/lang/ru/validation.php
Normal file
107
resources/lang/ru/validation.php
Normal file
@@ -0,0 +1,107 @@
|
||||
<?php
|
||||
|
||||
return [
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Validation Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines contain the default error messages used by
|
||||
| the validator class. Some of these rules have multiple versions such
|
||||
| as the size rules. Feel free to tweak each of these messages here.
|
||||
|
|
||||
*/
|
||||
|
||||
"accepted" => "The :attribute must be accepted.",
|
||||
"active_url" => "The :attribute is not a valid URL.",
|
||||
"after" => "The :attribute must be a date after :date.",
|
||||
"alpha" => "The :attribute may only contain letters.",
|
||||
"alpha_dash" => "The :attribute may only contain letters, numbers, and dashes.",
|
||||
"alpha_num" => "The :attribute may only contain letters and numbers.",
|
||||
"array" => "The :attribute must be an array.",
|
||||
"before" => "The :attribute must be a date before :date.",
|
||||
"between" => [
|
||||
"numeric" => "The :attribute must be between :min and :max.",
|
||||
"file" => "The :attribute must be between :min and :max kilobytes.",
|
||||
"string" => "The :attribute must be between :min and :max characters.",
|
||||
"array" => "The :attribute must have between :min and :max items.",
|
||||
],
|
||||
"boolean" => "The :attribute field must be true or false.",
|
||||
"confirmed" => "The :attribute confirmation does not match.",
|
||||
"date" => "The :attribute is not a valid date.",
|
||||
"date_format" => "The :attribute does not match the format :format.",
|
||||
"different" => "The :attribute and :other must be different.",
|
||||
"digits" => "The :attribute must be :digits digits.",
|
||||
"digits_between" => "The :attribute must be between :min and :max digits.",
|
||||
"email" => "The :attribute must be a valid email address.",
|
||||
"filled" => "The :attribute field is required.",
|
||||
"exists" => "The selected :attribute is invalid.",
|
||||
"image" => "The :attribute must be an image.",
|
||||
"in" => "The selected :attribute is invalid.",
|
||||
"integer" => "The :attribute must be an integer.",
|
||||
"ip" => "The :attribute must be a valid IP address.",
|
||||
"max" => [
|
||||
"numeric" => "The :attribute may not be greater than :max.",
|
||||
"file" => "The :attribute may not be greater than :max kilobytes.",
|
||||
"string" => "The :attribute may not be greater than :max characters.",
|
||||
"array" => "The :attribute may not have more than :max items.",
|
||||
],
|
||||
"mimes" => "The :attribute must be a file of type: :values.",
|
||||
"min" => [
|
||||
"numeric" => "The :attribute must be at least :min.",
|
||||
"file" => "The :attribute must be at least :min kilobytes.",
|
||||
"string" => "The :attribute must be at least :min characters.",
|
||||
"array" => "The :attribute must have at least :min items.",
|
||||
],
|
||||
"not_in" => "The selected :attribute is invalid.",
|
||||
"numeric" => "The :attribute must be a number.",
|
||||
"regex" => "The :attribute format is invalid.",
|
||||
"required" => "The :attribute field is required.",
|
||||
"required_if" => "The :attribute field is required when :other is :value.",
|
||||
"required_with" => "The :attribute field is required when :values is present.",
|
||||
"required_with_all" => "The :attribute field is required when :values is present.",
|
||||
"required_without" => "The :attribute field is required when :values is not present.",
|
||||
"required_without_all" => "The :attribute field is required when none of :values are present.",
|
||||
"same" => "The :attribute and :other must match.",
|
||||
"size" => [
|
||||
"numeric" => "The :attribute must be :size.",
|
||||
"file" => "The :attribute must be :size kilobytes.",
|
||||
"string" => "The :attribute must be :size characters.",
|
||||
"array" => "The :attribute must contain :size items.",
|
||||
],
|
||||
"unique" => "The :attribute has already been taken.",
|
||||
"url" => "The :attribute format is invalid.",
|
||||
"timezone" => "The :attribute must be a valid zone.",
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Custom Validation Language Lines
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| Here you may specify custom validation messages for attributes using the
|
||||
| convention "attribute.rule" to name the lines. This makes it quick to
|
||||
| specify a specific custom language line for a given attribute rule.
|
||||
|
|
||||
*/
|
||||
|
||||
'custom' => [
|
||||
'attribute-name' => [
|
||||
'rule-name' => 'custom-message',
|
||||
],
|
||||
],
|
||||
|
||||
/*
|
||||
|--------------------------------------------------------------------------
|
||||
| Custom Validation Attributes
|
||||
|--------------------------------------------------------------------------
|
||||
|
|
||||
| The following language lines are used to swap attribute place-holders
|
||||
| with something more reader friendly such as E-Mail Address instead
|
||||
| of "email". This simply helps us make messages a little cleaner.
|
||||
|
|
||||
*/
|
||||
|
||||
'attributes' => [],
|
||||
|
||||
];
|
||||
Reference in New Issue
Block a user