update v 1.0.7.5

app/Http/Controllers/Agent/helpdesk/CannedController.php

@@ -12,6 +12,7 @@ use App\Model\helpdesk\Agent_panel\Canned;
 use App\User;
 // classes
 use Exception;
+use Lang;
 
 /**
  * CannedController.
@@ -46,7 +47,11 @@ class CannedController extends Controller
      */
     public function index()
     {
-        return view('themes.default1.agent.helpdesk.canned.index');
+        try {
+            return view('themes.default1.agent.helpdesk.canned.index');
+        } catch (Exception $ex) {
+            return redirect()->back()->with('fails', $ex->getMessage());
+        }
     }
 
     /**
@@ -56,7 +61,11 @@ class CannedController extends Controller
      */
     public function create()
     {
-        return view('themes.default1.agent.helpdesk.canned.create');
+        try {
+            return view('themes.default1.agent.helpdesk.canned.create');
+        } catch (Exception $ex) {
+            return redirect()->back()->with('fails', $ex->getMessage());
+        }
     }
 
     /**
@@ -69,17 +78,17 @@ class CannedController extends Controller
      */
     public function store(CannedRequest $request, Canned $canned)
     {
-        // fetching all the requested inputs
-        $canned->user_id = \Auth::user()->id;
-        $canned->title = $request->input('title');
-        $canned->message = $request->input('message');
         try {
+            // fetching all the requested inputs
+            $canned->user_id = \Auth::user()->id;
+            $canned->title = $request->input('title');
+            $canned->message = $request->input('message');
             // saving inputs
             $canned->save();
 
-            return redirect()->route('canned.list')->with('success', 'Added Successfully');
+            return redirect()->route('canned.list')->with('success', Lang::get('lang.added_successfully'));
         } catch (Exception $e) {
-            return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
+            return redirect()->route('canned.list')->with('fails', $e->getMessage());
         }
     }
 
@@ -93,10 +102,14 @@ class CannedController extends Controller
      */
     public function edit($id, Canned $canned)
     {
-        // fetching requested canned response
-        $canned = $canned->where('user_id', '=', \Auth::user()->id)->where('id', '=', $id)->first();
+        try {
+            // fetching requested canned response
+            $canned = $canned->where('user_id', '=', \Auth::user()->id)->where('id', '=', $id)->first();
 
-        return view('themes.default1.agent.helpdesk.canned.edit', compact('canned'));
+            return view('themes.default1.agent.helpdesk.canned.edit', compact('canned'));
+        } catch (Exception $ex) {
+            return redirect()->back()->with('fails', $ex->getMessage());
+        }
     }
 
     /**
@@ -110,19 +123,19 @@ class CannedController extends Controller
      */
     public function update($id, CannedUpdateRequest $request, Canned $canned)
     {
-        /* select the field where id = $id(request Id) */
-        $canned = $canned->where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
-        // fetching all the requested inputs
-        $canned->user_id = \Auth::user()->id;
-        $canned->title = $request->input('title');
-        $canned->message = $request->input('message');
         try {
+            /* select the field where id = $id(request Id) */
+            $canned = $canned->where('id', '=', $id)->where('user_id', '=', \Auth::user()->id)->first();
+            // fetching all the requested inputs
+            $canned->user_id = \Auth::user()->id;
+            $canned->title = $request->input('title');
+            $canned->message = $request->input('message');
             // saving inputs
             $canned->save();
 
-            return redirect()->route('canned.list')->with('success', 'Updated Successfully');
+            return redirect()->route('canned.list')->with('success', Lang::get('lang.updated_successfully'));
         } catch (Exception $e) {
-            return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
+            return redirect()->route('canned.list')->with('fails', $e->getMessage());
         }
     }
 
@@ -136,17 +149,17 @@ class CannedController extends Controller
      */
     public function destroy($id, Canned $canned)
     {
-        /* select the field where id = $id(request Id) */
-        $canned = $canned->whereId($id)->first();
-        /* delete the selected field */
-        /* Check whether function success or not */
         try {
+            /* select the field where id = $id(request Id) */
+            $canned = $canned->whereId($id)->first();
+            /* delete the selected field */
+            /* Check whether function success or not */
             $canned->delete();
             /* redirect to Index page with Success Message */
-            return redirect()->route('canned.list')->with('success', 'User  Deleted Successfully');
+            return redirect()->route('canned.list')->with('success', Lang::get('lang.user_deleted_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect()->route('canned.list')->with('fails', $e->errorInfo[2]);
+            return redirect()->route('canned.list')->with('fails', $e->getMessage());
         }
     }
 

app/Http/Controllers/Agent/helpdesk/DashboardController.php

@@ -100,4 +100,52 @@ class DashboardController extends Controller
         //     ->get();
         // return $ticketlist;
     }
+
+    public function userChartData($id, $date111 = '', $date122 = '')
+    {
+        $date11 = strtotime($date122);
+        $date12 = strtotime($date111);
+        if ($date11 && $date12) {
+            $date2 = $date12;
+            $date1 = $date11;
+        } else {
+            // generating current date
+            $date2 = strtotime(date('Y-m-d'));
+            $date3 = date('Y-m-d');
+            $format = 'Y-m-d';
+            // generating a date range of 1 month
+            $date1 = strtotime(date($format, strtotime('-1 month'.$date3)));
+        }
+        $return = '';
+        $last = '';
+        for ($i = $date1; $i <= $date2; $i = $i + 86400) {
+            $thisDate = date('Y-m-d', $i);
+            $user = User::whereId($id)->first();
+            if ($user->role == 'user') {
+                $created = \DB::table('tickets')->select('created_at')->where('user_id', '=', $id)->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
+                $closed = \DB::table('tickets')->select('closed_at')->where('user_id', '=', $id)->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
+                $reopened = \DB::table('tickets')->select('reopened_at')->where('user_id', '=', $id)->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
+            } else {
+                $created = \DB::table('tickets')->select('created_at')->where('assigned_to', '=', $id)->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
+                $closed = \DB::table('tickets')->select('closed_at')->where('assigned_to', '=', $id)->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
+                $reopened = \DB::table('tickets')->select('reopened_at')->where('assigned_to', '=', $id)->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
+            }
+            $value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
+            $array = array_map('htmlentities', $value);
+            $json = html_entity_decode(json_encode($array));
+            $return .= $json.',';
+        }
+        $last = rtrim($return, ',');
+        $users = User::whereId($id)->first();
+
+        return '['.$last.']';
+
+        // $ticketlist = DB::table('tickets')
+        //     ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),DB::raw('SUM(CASE WHEN status = 5 THEN 1 ELSE 0 END) as deleted'),
+        //         DB::raw('count(*) as totaltickets'))
+        //     ->groupBy('month')
+        //     ->orderBy('month', 'asc')
+        //     ->get();
+        // return $ticketlist;
+    }
 }

app/Http/Controllers/Agent/helpdesk/DashboardController2.php

@@ -0,0 +1,103 @@
+<?php
+
+namespace App\Http\Controllers\Agent\helpdesk;
+
+// controllers
+use App\Http\Controllers\Controller;
+// models
+use App\User;
+// classes
+use Auth;
+use DB;
+use Exception;
+use View;
+
+/**
+ * DashboardController
+ * This controlleris used to fetch dashboard in the agent panel.
+ *
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class DashboardController2 extends Controller
+{
+    /**
+     * Create a new controller instance.
+     * constructor to check
+     * 1. authentication
+     * 2. user roles
+     * 3. roles must be agent.
+     *
+     * @return void
+     */
+    public function __construct()
+    {
+        // checking for authentication
+        $this->middleware('auth');
+        // checking if the role is agent
+        $this->middleware('role.agent');
+    }
+
+    /**
+     * Get the dashboard page.
+     *
+     * @return type view
+     */
+    public function index()
+    {
+        // if(Auth::user()->role == "user"){
+        // return \Redirect::route('home');
+        // }
+        try {
+            return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
+        } catch (Exception $e) {
+            return View::make('themes.default1.agent.helpdesk.dashboard.dashboard');
+        }
+    }
+
+    /**
+     * Fetching dashboard graph data to implement graph.
+     *
+     * @return type Json
+     */
+    public function ChartData($date111 = '', $date122 = '')
+    {
+        $date11 = strtotime($date122);
+        $date12 = strtotime($date111);
+        if ($date11 && $date12) {
+            $date2 = $date12;
+            $date1 = $date11;
+        } else {
+            // generating current date
+            $date2 = strtotime(date('Y-m-d'));
+            $date3 = date('Y-m-d');
+            $format = 'Y-m-d';
+            // generating a date range of 1 month
+            $date1 = strtotime(date($format, strtotime('-1 month'.$date3)));
+        }
+        $return = '';
+        $last = '';
+        for ($i = $date1; $i <= $date2; $i = $i + 86400) {
+            $thisDate = date('Y-m-d', $i);
+
+            $created = \DB::table('tickets')->select('created_at')->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
+            $closed = \DB::table('tickets')->select('closed_at')->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
+            $reopened = \DB::table('tickets')->select('reopened_at')->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
+
+            $value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
+            $array = array_map('htmlentities', $value);
+            $json = html_entity_decode(json_encode($array));
+            $return .= $json.',';
+        }
+        $last = rtrim($return, ',');
+
+        return '['.$last.']';
+
+        // $ticketlist = DB::table('tickets')
+        //     ->select(DB::raw('MONTH(updated_at) as month'),DB::raw('SUM(CASE WHEN status = 3 THEN 1 ELSE 0 END) as closed'),DB::raw('SUM(CASE WHEN status = 2 THEN 1 ELSE 0 END) as reopened'),DB::raw('SUM(CASE WHEN status = 1 THEN 1 ELSE 0 END) as open'),DB::raw('SUM(CASE WHEN status = 5 THEN 1 ELSE 0 END) as deleted'),
+        //         DB::raw('count(*) as totaltickets'))
+        //     ->groupBy('month')
+        //     ->orderBy('month', 'asc')
+        //     ->get();
+        // return $ticketlist;
+    }
+}

app/Http/Controllers/Agent/helpdesk/MailController.php

@@ -27,16 +27,16 @@ use PhpImap\Mailbox as ImapMailbox;
  *
  * @author      Ladybird <info@ladybirdweb.com>
  */
-class MailController extends Controller
-{
+class MailController extends Controller {
+
     /**
      * constructor
      * Create a new controller instance.
      *
      * @param type TicketController $TicketController
      */
-    public function __construct(TicketWorkflowController $TicketWorkflowController)
-    {
+    public function __construct(TicketWorkflowController $TicketWorkflowController) {
+        $this->middleware('board');
         $this->TicketWorkflowController = $TicketWorkflowController;
     }
 
@@ -45,8 +45,7 @@ class MailController extends Controller
      *
      * @return type
      */
-    public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket)
-    {
+    public function readmails(Emails $emails, Email $settings_email, System $system, Ticket $ticket) {
         // $path_url = $system->first()->url;
         if ($settings_email->first()->email_fetching == 1) {
             if ($settings_email->first()->all_emails == 1) {
@@ -81,7 +80,7 @@ class MailController extends Controller
                             $protocol = $fetching_encryption2;
                         } else {
                             if ($e_mail->fetching_protocol) {
-                                $fetching_protocol = '/'.$e_mail->fetching_protocol;
+                                $fetching_protocol = '/' . $e_mail->fetching_protocol;
                             } else {
                                 $fetching_protocol = '';
                             }
@@ -90,13 +89,13 @@ class MailController extends Controller
                             } else {
                                 $fetching_encryption = '';
                             }
-                            $protocol = $fetching_protocol.$fetching_encryption;
+                            $protocol = $fetching_protocol . $fetching_encryption;
                         }
-                        $imap_config = '{'.$host.':'.$port.$protocol.'}INBOX';
+                        $imap_config = '{' . $host . ':' . $port . $protocol . '}INBOX';
                         $password = Crypt::decrypt($e_mail->password);
                         $mailbox = new ImapMailbox($imap_config, $e_mail->email_address, $password, __DIR__);
                         $mails = [];
-                        $mailsIds = $mailbox->searchMailBox('SINCE '.date('d-M-Y', strtotime('-1 day')));
+                        $mailsIds = $mailbox->searchMailBox('SINCE ' . date('d-M-Y', strtotime('-1 day')));
                         if (!$mailsIds) {
                             die('Mailbox is empty');
                         }
@@ -111,14 +110,32 @@ class MailController extends Controller
                                     $collaborator = null;
                                 }
                                 $body = $mail->textHtml;
-                                if ($body == null) {
-                                    $body = $mailbox->backup_getmail($mailId);
-                                    $body = str_replace('\r\n', '<br/>', $body);
+                                if ($body != null) {
+                                    $body = self::trimTableTag($body);
                                 }
+                                // if mail body has no messages fetch backup mail
+                                if ($body == null) {
+                                    $body = $mail->textPlain;
+                                }
+                                if ($body == null) {
+                                    $attach = $mail->getAttachments();
+                                    $path = $attach['html-body']->filePath;
+                                    if ($path == null) {
+                                        $path = $attach['text-body']->filePath;
+                                    }
+
+                                    $body = file_get_contents($path);
+                                    //dd($body);
+                                    $body = self::trimTableTag($body);
+                                }
+//                                if ($body == null) {
+//                                    $body = $mailbox->backup_getmail($mailId);
+//                                    $body = str_replace('\r\n', '<br/>', $body);
+//                                }
                                 $date = $mail->date;
                                 $datetime = $overview[0]->date;
                                 $date_time = explode(' ', $datetime);
-                                $date = $date_time[1].'-'.$date_time[2].'-'.$date_time[3].' '.$date_time[4];
+                                $date = $date_time[1] . '-' . $date_time[2] . '-' . $date_time[3] . ' ' . $date_time[4];
                                 $date = date('Y-m-d H:i:s', strtotime($date));
                                 if (isset($mail->subject)) {
                                     $subject = $mail->subject;
@@ -130,19 +147,19 @@ class MailController extends Controller
                                 $ticket_source = Ticket_source::where('name', '=', 'email')->first();
                                 $source = $ticket_source->id;
                                 $phone = '';
-
+                                $phonecode = '';
+                                $mobile_number = '';
                                 $assign = $get_helptopic->auto_assign;
                                 $form_data = null;
                                 $team_assign = null;
                                 $ticket_status = null;
-                                $result = $this->TicketWorkflowController->workflow($fromaddress, $fromname, $subject, $body, $phone, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response);
+                                $result = $this->TicketWorkflowController->workflow($fromaddress, $fromname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response);
 // dd($result);
                                 if ($result[1] == true) {
                                     $ticket_table = Tickets::where('ticket_number', '=', $result[0])->first();
                                     $thread_id = Ticket_Thread::where('ticket_id', '=', $ticket_table->id)->max('id');
 // $thread_id = Ticket_Thread::whereRaw('id = (select max(`id`) from ticket_thread)')->first();
                                     $thread_id = $thread_id;
-
                                     foreach ($mail->getAttachments() as $attachment) {
                                         $support = 'support';
 // echo $_SERVER['DOCUMENT_ROOT'];
@@ -153,7 +170,7 @@ class MailController extends Controller
 // var_dump($attachment->filePath);
 // dd($filepath);
 // $path = $dir_img_path[0]."/code/public/".$filepath[1];
-                                        $path = public_path().$filepath[1];
+                                        $path = public_path() . $filepath[1];
 // dd($path);
                                         $filesize = filesize($path);
                                         $file_data = file_get_contents($path);
@@ -162,9 +179,8 @@ class MailController extends Controller
                                         $string = str_replace('-', '', $attachment->name);
                                         $filename = explode('src', $attachment->filePath);
                                         $filename = str_replace('\\', '', $filename);
-                                        $body = str_replace('cid:'.$imageid, $filepath[1], $body);
+                                        $body = str_replace('cid:' . $imageid, $filepath[1], $body);
                                         $pos = strpos($body, $filepath[1]);
-
                                         if ($pos == false) {
                                             if ($settings_email->first()->attachment == 1) {
                                                 $upload = new Ticket_attachments();
@@ -208,8 +224,7 @@ class MailController extends Controller
      *
      * @return type string
      */
-    public function separate_reply($body)
-    {
+    public function separate_reply($body) {
         $body2 = explode('---Reply above this line---', $body);
         $body3 = $body2[0];
 
@@ -223,8 +238,7 @@ class MailController extends Controller
      *
      * @return type string
      */
-    public function decode_imap_text($str)
-    {
+    public function decode_imap_text($str) {
         $result = '';
         $decode_header = imap_mime_header_decode($str);
         foreach ($decode_header as $obj) {
@@ -239,8 +253,7 @@ class MailController extends Controller
      *
      * @return type
      */
-    public function fetch_attachments()
-    {
+    public function fetch_attachments() {
         $uploads = Upload::all();
         foreach ($uploads as $attachment) {
             $image = @imagecreatefromstring($attachment->file);
@@ -248,8 +261,8 @@ class MailController extends Controller
             imagejpeg($image, null, 80);
             $data = ob_get_contents();
             ob_end_clean();
-            $var = '<a href="" target="_blank"><img src="data:image/jpg;base64,'.base64_encode($data).'"/></a>';
-            echo '<br/><span class="mailbox-attachment-icon has-img">'.$var.'</span>';
+            $var = '<a href="" target="_blank"><img src="data:image/jpg;base64,' . base64_encode($data) . '"/></a>';
+            echo '<br/><span class="mailbox-attachment-icon has-img">' . $var . '</span>';
         }
     }
 
@@ -260,14 +273,42 @@ class MailController extends Controller
      *
      * @return type file
      */
-    public function get_data($id)
-    {
+    public function get_data($id) {
         $attachments = App\Model\helpdesk\Ticket\Ticket_attachments::where('id', '=', $id)->get();
         foreach ($attachments as $attachment) {
-            header('Content-type: application/'.$attachment->type.'');
-            header('Content-Disposition: inline; filename='.$attachment->name.'');
+            header('Content-type: application/' . $attachment->type . '');
+            header('Content-Disposition: inline; filename=' . $attachment->name . '');
             header('Content-Transfer-Encoding: binary');
             echo $attachment->file;
         }
     }
+
+    public static function trimTableTag($html) {
+        if (strpos('<table>', $html) != false) {
+            $first_pos = strpos($html, '<table');
+            $fist_string = substr_replace($html, '', 0, $first_pos);
+            $last_pos = strrpos($fist_string, '</table>', -1);
+            $total = strlen($fist_string);
+            $diff = $total - $last_pos;
+            $str = substr_replace($fist_string, '', $last_pos, -1);
+            $final_str = str_finish($str, '</table>');
+            return $final_str;
+        }
+        return $html;
+    }
+
+    public static function trim3D($html) {
+        $body = str_replace('=3D', '', $html);
+        return $body;
+    }
+
+    public static function trimInjections($html, $tags = ['<script>', '</script>', '<style>', '</style>', '<?php', '?>']) {
+        $replace = [];
+        foreach ($tags as $key => $tag) {
+            $replace[$key] = htmlspecialchars($tag);
+        }
+        $body = str_replace($tags, $replace, $html);
+        return $body;
+    }
+
 }

app/Http/Controllers/Agent/helpdesk/OrganizationController.php

@@ -11,10 +11,12 @@ use App\Http\Requests\helpdesk\OrganizationUpdate;
 // models
 /* Define OrganizationRequest to validate the create form */
 use App\Model\helpdesk\Agent_panel\Organization;
-/* Define OrganizationUpdate to validate the create form */
 use App\Model\helpdesk\Agent_panel\User_org;
+/* Define OrganizationUpdate to validate the create form */
+use App\User;
 // classes
 use Exception;
+use Lang;
 
 /**
  * OrganizationController
@@ -54,7 +56,7 @@ class OrganizationController extends Controller
             /* get all values of table organization */
             return view('themes.default1.agent.helpdesk.organization.index');
         } catch (Exception $e) {
-            return view('404');
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -131,7 +133,7 @@ class OrganizationController extends Controller
         try {
             return view('themes.default1.agent.helpdesk.organization.create');
         } catch (Exception $e) {
-            return view('404');
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -150,14 +152,14 @@ class OrganizationController extends Controller
             /* Check whether function success or not */
             if ($org->fill($request->input())->save() == true) {
                 /* redirect to Index page with Success Message */
-                return redirect('organizations')->with('success', 'Organization  Created Successfully');
+                return redirect('organizations')->with('success', Lang::get('lang.organization_created_successfully'));
             } else {
                 /* redirect to Index page with Fails Message */
-                return redirect('organizations')->with('fails', 'Organization can not Create');
+                return redirect('organizations')->with('fails', Lang::get('lang.organization_can_not_create'));
             }
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('organizations')->with('fails', 'Organization can not Create');
+            return redirect('organizations')->with('fails', Lang::get('lang.organization_can_not_create'));
         }
     }
 
@@ -177,7 +179,7 @@ class OrganizationController extends Controller
             /* To view page */
             return view('themes.default1.agent.helpdesk.organization.show', compact('orgs'));
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -197,7 +199,7 @@ class OrganizationController extends Controller
             /* To view page */
             return view('themes.default1.agent.helpdesk.organization.edit', compact('orgs'));
         } catch (Exception $e) {
-            return view('404');
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -212,22 +214,22 @@ class OrganizationController extends Controller
      */
     public function update($id, Organization $org, OrganizationUpdate $request)
     {
-
-        /* select the field by id  */
-        $orgs = $org->whereId($id)->first();
-        /* update the organization table   */
-        /* Check whether function success or not */
         try {
+            /* select the field by id  */
+            $orgs = $org->whereId($id)->first();
+            /* update the organization table   */
+            /* Check whether function success or not */
             if ($orgs->fill($request->input())->save() == true) {
                 /* redirect to Index page with Success Message */
-                return redirect('organizations')->with('success', 'Organization  Updated Successfully');
+                return redirect('organizations')->with('success', Lang::get('lang.organization_updated_successfully'));
             } else {
                 /* redirect to Index page with Fails Message */
-                return redirect('organizations')->with('fails', 'Organization  can not Update');
+                return redirect('organizations')->with('fails', Lang::get('lang.organization_can_not_update'));
             }
         } catch (Exception $e) {
+            //            dd($e);
             /* redirect to Index page with Fails Message */
-            return redirect('organizations')->with('fails', $e->errorInfo[2]);
+            return redirect('organizations')->with('fails', $e->getMessage());
         }
     }
 
@@ -240,22 +242,21 @@ class OrganizationController extends Controller
      */
     public function destroy($id, Organization $org, User_org $user_org)
     {
-
-        /* select the field by id  */
-        $orgs = $org->whereId($id)->first();
-        $user_orgs = $user_org->where('org_id', '=', $id)->get();
-        foreach ($user_orgs as $user_org) {
-            $user_org->delete();
-        }
-        /* Delete the field selected from the table */
-        /* Check whether function success or not */
         try {
+            /* select the field by id  */
+            $orgs = $org->whereId($id)->first();
+            $user_orgs = $user_org->where('org_id', '=', $id)->get();
+            foreach ($user_orgs as $user_org) {
+                $user_org->delete();
+            }
+            /* Delete the field selected from the table */
+            /* Check whether function success or not */
             $orgs->delete();
             /* redirect to Index page with Success Message */
-            return redirect('organizations')->with('success', 'Organization  Deleted Successfully');
+            return redirect('organizations')->with('success', Lang::get('lang.organization_deleted_successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('organizations')->with('fails', $e->errorInfo[2]);
+            return redirect('organizations')->with('fails', $e->getMessage());
         }
     }
 
@@ -278,4 +279,53 @@ class OrganizationController extends Controller
 
         return 1;
     }
+
+    /**
+     * get the report of organizations.
+     *
+     * @param type $id
+     * @param type $date111
+     * @param type $date122
+     *
+     * @return type array
+     */
+    public function orgChartData($id, $date111 = '', $date122 = '')
+    {
+        $date11 = strtotime($date122);
+        $date12 = strtotime($date111);
+        if ($date11 && $date12) {
+            $date2 = $date12;
+            $date1 = $date11;
+        } else {
+            // generating current date
+            $date2 = strtotime(date('Y-m-d'));
+            $date3 = date('Y-m-d');
+            $format = 'Y-m-d';
+            // generating a date range of 1 month
+            $date1 = strtotime(date($format, strtotime('-1 month'.$date3)));
+        }
+        $return = '';
+        $last = '';
+        for ($i = $date1; $i <= $date2; $i = $i + 86400) {
+            $thisDate = date('Y-m-d', $i);
+
+            $user_orga_relation_id = '';
+            $user_orga_relations = User_org::where('org_id', '=', $id)->get();
+            foreach ($user_orga_relations as $user_orga_relation) {
+                $user_orga_relation_id[] = $user_orga_relation->user_id;
+            }
+            $created = \DB::table('tickets')->select('created_at')->whereIn('user_id', $user_orga_relation_id)->where('created_at', 'LIKE', '%'.$thisDate.'%')->count();
+            $closed = \DB::table('tickets')->select('closed_at')->whereIn('user_id', $user_orga_relation_id)->where('closed_at', 'LIKE', '%'.$thisDate.'%')->count();
+            $reopened = \DB::table('tickets')->select('reopened_at')->whereIn('user_id', $user_orga_relation_id)->where('reopened_at', 'LIKE', '%'.$thisDate.'%')->count();
+
+            $value = ['date' => $thisDate, 'open' => $created, 'closed' => $closed, 'reopened' => $reopened];
+            $array = array_map('htmlentities', $value);
+            $json = html_entity_decode(json_encode($array));
+            $return .= $json.',';
+        }
+        $last = rtrim($return, ',');
+        $users = User::whereId($id)->first();
+
+        return '['.$last.']';
+    }
 }

app/Http/Controllers/Agent/helpdesk/TicketController.php

@@ -9,8 +9,8 @@ use App\Http\Controllers\Controller;
 // requests
 use App\Http\Requests\helpdesk\CreateTicketRequest;
 use App\Http\Requests\helpdesk\TicketRequest;
-// models
 use App\Model\helpdesk\Agent\Department;
+// models
 use App\Model\helpdesk\Agent\Teams;
 use App\Model\helpdesk\Email\Emails;
 use App\Model\helpdesk\Form\Fields;
@@ -28,14 +28,18 @@ use App\Model\helpdesk\Ticket\Ticket_source;
 use App\Model\helpdesk\Ticket\Ticket_Status;
 use App\Model\helpdesk\Ticket\Ticket_Thread;
 use App\Model\helpdesk\Ticket\Tickets;
+use App\Model\helpdesk\Utility\CountryCode;
 use App\Model\helpdesk\Utility\Date_time_format;
 use App\Model\helpdesk\Utility\Timezones;
 use App\User;
 use Auth;
 use DB;
 use Exception;
+use ForceUTF8\Encoding;
+use GeoIP;
 // classes
 use Hash;
+use Illuminate\Http\Request;
 use Illuminate\support\Collection;
 use Input;
 use Lang;
@@ -160,6 +164,11 @@ class TicketController extends Controller
         return view('themes.default1.agent.helpdesk.ticket.overdue');
     }
 
+    /**
+     * Ajax response overdue tickets.
+     *
+     * @return type json
+     */
     public function getOverdueTickets()
     {
         if (Auth::user()->role == 'agent') {
@@ -242,9 +251,12 @@ class TicketController extends Controller
      *
      * @return type response
      */
-    public function newticket()
+    public function newticket(CountryCode $code)
     {
-        return view('themes.default1.agent.helpdesk.ticket.new');
+        $location = GeoIP::getLocation();
+        $phonecode = $code->where('iso', '=', $location['isoCode'])->first();
+
+        return view('themes.default1.agent.helpdesk.ticket.new')->with('phonecode', $phonecode->phonecode);
     }
 
     /**
@@ -254,7 +266,7 @@ class TicketController extends Controller
      *
      * @return type response
      */
-    public function post_newticket(CreateTicketRequest $request)
+    public function post_newticket(CreateTicketRequest $request, CountryCode $code)
     {
         try {
             $email = $request->input('email');
@@ -271,15 +283,41 @@ class TicketController extends Controller
             $body = $request->input('body');
             $priority = $request->input('priority');
             $phone = $request->input('phone');
+            $phonecode = $request->input('code');
+            $mobile_number = $request->input('mobile');
             $source = Ticket_source::where('name', '=', 'agent')->first();
             $headers = null;
             $help = Help_topic::where('id', '=', $helptopic)->first();
             $form_data = null;
             $auto_response = 0;
             $status = 1;
+            if ($phone != null || $mobile_number != null) {
+                $location = GeoIP::getLocation();
+                $geoipcode = $code->where('iso', '=', $location['isoCode'])->first();
+                if ($phonecode == null) {
+                    $data = [
+                        'fails'              => Lang::get('lang.country-code-required-error'),
+                        'phonecode'          => $geoipcode->phonecode,
+                        'country_code_error' => 1,
+                    ];
+
+                    return Redirect()->back()->with($data)->withInput($request->except('password'));
+                } else {
+                    $code = CountryCode::select('phonecode')->where('phonecode', '=', $phonecode)->get();
+                    if (!count($code)) {
+                        $data = [
+                            'fails'              => Lang::get('lang.incorrect-country-code-error'),
+                            'phonecode'          => $geoipcode->phonecode,
+                            'country_code_error' => 1,
+                        ];
+
+                        return Redirect()->back()->with($data)->withInput($request->except('password'));
+                    }
+                }
+            }
             //create user
-            if ($this->create_user($email, $fullname, $subject, $body, $phone, $helptopic, $sla, $priority, $source->id, $headers, $help->department, $assignto, $form_data, $auto_response, $status)) {
-                return Redirect('newticket')->with('success', 'Ticket created successfully!');
+            if ($this->create_user($email, $fullname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source->id, $headers, $help->department, $assignto, $form_data, $auto_response, $status)) {
+                return Redirect('newticket')->with('success', Lang::get('lang.Ticket-created-successfully'));
             } else {
                 return Redirect('newticket')->with('fails', 'fails');
             }
@@ -549,12 +587,11 @@ class TicketController extends Controller
      *
      * @return type bool
      */
-    public function create_user($emailadd, $username, $subject, $body, $phone, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $from_data, $auto_response, $status)
+    public function create_user($emailadd, $username, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $headers, $dept, $assignto, $from_data, $auto_response, $status)
     {
         // define global variables
         $email;
         $username;
-
         // check emails
         $ticket_creator = $username;
         $checkemail = $this->checkEmail($emailadd);
@@ -571,6 +608,7 @@ class TicketController extends Controller
             $user->email = $emailadd;
             $user->password = Hash::make($password);
             $user->phone_number = $phone;
+            $user->country_code = $phonecode;
             $user->role = 'user';
             $user->active = '1';
             // mail user his/her password
@@ -607,7 +645,6 @@ class TicketController extends Controller
                 } else {
                     $sign = $company;
                 }
-
                 if ($source == 3) {
                     try {
                         if ($auto_response == 0) {
@@ -667,7 +704,7 @@ class TicketController extends Controller
             $emails_to_be_sent = array_unique($set_mails, SORT_REGULAR);
             foreach ($emails_to_be_sent as $email_data) {
                 try {
-                    $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $email_data['to_user'], 'email' => $email_data['to_email']], $message = ['subject' => $updated_subject, 'body' => $body, 'scenario' => $mail], $template_variables = ['ticket_agent_name' => $email_data['to_user_name'], 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $email_data['to_user_name'], 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
+                    $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['user' => $email_data['to_user'], 'email' => $email_data['to_email']], $message = ['subject' => $updated_subject, 'body' => Encoding::fixUTF8($body), 'scenario' => $mail], $template_variables = ['ticket_agent_name' => $email_data['to_user_name'], 'ticket_client_name' => $username, 'ticket_client_email' => $emailadd, 'user' => $email_data['to_user_name'], 'ticket_number' => $ticket_number2, 'email_address' => $emailadd, 'name' => $ticket_creator]);
                 } catch (\Exception $e) {
                 }
             }
@@ -870,6 +907,7 @@ class TicketController extends Controller
         $thread->title = $subject;
         $thread->body = $body;
         if ($thread->save()) {
+            \Event::fire('ticket.details', ['ticket' => $thread]); //get the ticket details
             return true;
         }
     }
@@ -925,7 +963,6 @@ class TicketController extends Controller
         $ticket_number = $ticket_status->ticket_number;
 
         $system_from = $this->company();
-
         $sending_emails = Emails::where('department', '=', $ticket_status->dept_id)->first();
         if ($sending_emails == null) {
             $from_email = $this->system_mail();
@@ -1409,9 +1446,9 @@ class TicketController extends Controller
             $ticket_collaborator->role = 'ccc';
             $ticket_collaborator->save();
 
-            return '<div id="alert11" class="alert alert-dismissable" style="color:#60B23C;background-color:#F2F2F2;"><button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button><h4><i class="icon fa fa-check"></i>Success!</h4><h4><i class="icon fa fa-user"></i>'.$data->user_name.'</h4><div id="message-success1">'.$data->email.'</div></div>';
+            return '<div id="alert11" class="alert alert-dismissable" style="color:#60B23C;background-color:#F2F2F2;"><button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button><h4><i class="icon fa fa-check"></i>Success!</h4><h4><i class="icon fa fa-user"></i>'.$data->user_name.'</h4><div id="message-success1">'.$data->email.'</div></div>';
         } else {
-            return '<div id="alert11" class="alert alert-warning alert-dismissable"><button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button><h4><i class="icon fa fa-warning"></i>'.$data->user_name.'</h4><div id="message-success1">'.$data->email.'<br/>This user already Collaborated</div></div>';
+            return '<div id="alert11" class="alert alert-warning alert-dismissable"><button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button><h4><i class="icon fa fa-warning"></i>'.$data->user_name.'</h4><div id="message-success1">'.$data->email.'<br/>This user already Collaborated</div></div>';
         }
     }
 
@@ -1429,7 +1466,7 @@ class TicketController extends Controller
         $ticket_id = Input::get('ticket_id');
         $user_search = User::where('email', '=', $email)->first();
         if (isset($user_serach)) {
-            return '<div id="alert11" class="alert alert-warning alert-dismissable" ><button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button><h4><i class="icon fa fa-alert"></i>Alert!</h4><div id="message-success1">This user already Exists</div></div>';
+            return '<div id="alert11" class="alert alert-warning alert-dismissable" ><button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button><h4><i class="icon fa fa-alert"></i>Alert!</h4><div id="message-success1">This user already Exists</div></div>';
         } else {
             $company = $this->company();
             $user = new User();
@@ -1451,7 +1488,7 @@ class TicketController extends Controller
             $ticket_collaborator->role = 'ccc';
             $ticket_collaborator->save();
 
-            return '<div id="alert11" class="alert alert-dismissable" style="color:#60B23C;background-color:#F2F2F2;"><button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button><h4><i class="icon fa fa-user"></i>'.$user->user_name.'</h4><div id="message-success1">'.$user->email.'</div></div>';
+            return '<div id="alert11" class="alert alert-dismissable" style="color:#60B23C;background-color:#F2F2F2;"><button id="dismiss11" type="button" class="close" data-dismiss="alert" aria-hidden="true">×</button><h4><i class="icon fa fa-user"></i>'.$user->user_name.'</h4><div id="message-success1">'.$user->email.'</div></div>';
         }
     }
 
@@ -1495,7 +1532,7 @@ class TicketController extends Controller
                     $ticket->closed = 0;
                     $ticket->closed_at = null;
                     $ticket->save();
-                } elseif ($value == 'Clean up') {
+                } elseif ($value == 'Delete forever') {
                     $thread = Ticket_Thread::where('ticket_id', '=', $ticket->id)->get();
                     foreach ($thread as $th_id) {
                         // echo $th_id->id." ";
@@ -1560,9 +1597,9 @@ class TicketController extends Controller
     }
 
     /**
-     *adding offset to updated_at time.
+     * adding offset to updated_at time.
      *
-     *@return date
+     * @return date
      */
     public static function timeOffset($utc)
     {
@@ -1578,7 +1615,7 @@ class TicketController extends Controller
     /**
      * to get user date time format.
      *
-     *@return string
+     * @return string
      */
     public static function getDateTimeFormat()
     {
@@ -1664,9 +1701,32 @@ class TicketController extends Controller
      *
      * @return type Redirect
      */
-    public function rating($id, $rating)
+    public function rating($id, Request $request, \App\Model\helpdesk\Ratings\RatingRef $rating_ref)
     {
-        Tickets::where('id', $id)->update(['rating' => $rating]);
+        foreach ($request->all() as $key => $value) {
+            if (strpos($key, '_') !== false) {
+                $ratName = str_replace('_', ' ', $key);
+            } else {
+                $ratName = $key;
+            }
+            $ratID = \App\Model\helpdesk\Ratings\Rating::where('name', '=', $ratName)->first();
+            $ratingrefs = $rating_ref->where('rating_id', '=', $ratID->id)->where('ticket_id', '=', $id)->first();
+            if ($ratingrefs !== null) {
+                $ratingrefs->rating_id = $ratID->id;
+                $ratingrefs->ticket_id = $id;
+
+                $ratingrefs->thread_id = '0';
+                $ratingrefs->rating_value = $value;
+                $ratingrefs->save();
+            } else {
+                $rating_ref->rating_id = $ratID->id;
+                $rating_ref->ticket_id = $id;
+
+                $rating_ref->thread_id = '0';
+                $rating_ref->rating_value = $value;
+                $rating_ref->save();
+            }
+        }
 
         return redirect()->back()->with('Success', 'Thank you for your rating!');
     }
@@ -1676,17 +1736,37 @@ class TicketController extends Controller
      *
      * @return type Redirect
      */
-    public function ratingReply($id, $rating)
+    public function ratingReply($id, Request $request, \App\Model\helpdesk\Ratings\RatingRef $rating_ref)
     {
-        $thread = Ticket_Thread::whereId($id)->first();
-//        $last_average = $thread->reply_rating;
-//$total_numbers = $thread->rating_count;
-//$new_number = $rating;
-//$new_average = (($last_average * $total_numbers) + $new_number) / ($total_numbers + 1);
-//$thread->rating_count += 1;
-$thread->reply_rating = $rating;
-        $thread->save();
-//        $thread->set('rating_count', 'rating_count+1', FALSE)->update(['ratingreply' => $new_average]);
+        foreach ($request->all() as $key => $value) {
+            $key1 = explode(',', $key);
+            if (strpos($key1[0], '_') !== false) {
+                $ratName = str_replace('_', ' ', $key1[0]);
+            } else {
+                $ratName = $key1[0];
+            }
+
+            $ratID = \App\Model\helpdesk\Ratings\Rating::where('name', '=', $ratName)->first();
+            $ratingrefs = $rating_ref->where('rating_id', '=', $ratID->id)->where('thread_id', '=', $key1[1])->first();
+
+            if ($ratingrefs !== null) {
+                $ratingrefs->rating_id = $ratID->id;
+                $ratingrefs->ticket_id = $id;
+
+                $ratingrefs->thread_id = $key1[1];
+                $ratingrefs->rating_value = $value;
+                $ratingrefs->save();
+            } else {
+                $rating_ref->rating_id = $ratID->id;
+                $rating_ref->ticket_id = $id;
+
+                $rating_ref->thread_id = $key1[1];
+                $rating_ref->rating_value = $value;
+                $rating_ref->save();
+            }
+        }
+
+
         return redirect()->back()->with('Success', 'Thank you for your rating!');
     }
 
@@ -1721,7 +1801,14 @@ $thread->reply_rating = $rating;
         $diff = round(abs($to_time - $from_time) / 60, 2);
 
         if ($diff < $cad && Auth::user()->id != $ticket->lock_by) {
-            return 0;  //ticket is locked
+            $user_data = User::select('user_name', 'first_name', 'last_name')->where('id', '=', $ticket->lock_by)->first();
+            if ($user_data->first_name != '') {
+                $name = $user_data->first_name.' '.$user_data->last_name;
+            } else {
+                $name = $user_data->username;
+            }
+
+            return Lang::get('lang.locked-ticket')." <a href='".route('user.show', $ticket->lock_by)."'>".$name.'</a>&nbsp;'.$diff.'&nbsp'.Lang::get('lang.minutes-ago');  //ticket is locked
         } elseif ($diff < $cad && Auth::user()->id == $ticket->lock_by) {
             $ticket = Tickets::where('id', '=', $id)->first();
             $ticket->lock_at = date('Y-m-d H:i:s');
@@ -1798,8 +1885,8 @@ $thread->reply_rating = $rating;
             if (Alert::first()->internal_status == 1 || Alert::first()->internal_assigned_agent == 1) {
                 // ticket assigned send mail
                 Mail::send('emails.Ticket_assign', ['agent' => $agent, 'ticket_number' => $ticket_number, 'from' => $company, 'master' => $master, 'system' => $system], function ($message) use ($agent_email, $agent, $ticket_number, $ticket_subject) {
-                        $message->to($agent_email, $agent)->subject($ticket_subject.'[#'.$ticket_number.']');
-                    });
+                    $message->to($agent_email, $agent)->subject($ticket_subject.'[#'.$ticket_number.']');
+                });
             }
 
             return 1;
@@ -1821,15 +1908,14 @@ $thread->reply_rating = $rating;
         $email = $email;
         $ticket_id = $ticket_id;
         $validator = \Validator::make(
-            ['email' => $email,
-             'name'  => $name, ],
-            ['email' => 'required|email',
-            ]
+                        ['email' => $email,
+                    'name'       => $name, ], ['email'       => 'required|email',
+                        ]
         );
         $user = User::where('email', '=', $email)->first();
         $count = count($user);
         if ($count === 1) {
-            return  0;
+            return 0;
         } elseif ($validator->fails()) {
             return 2;
         } else {
@@ -1863,7 +1949,7 @@ $thread->reply_rating = $rating;
         } else {
             $ticket = Tickets::select('user_id')->where('id', '=', $id)->first();
             $ticket_data = Tickets::select('ticket_number', 'id')
-                               ->where('user_id', '=', $ticket->user_id)->where('id', '!=', $id)->where('status', '=', 1)->get();
+                            ->where('user_id', '=', $ticket->user_id)->where('id', '!=', $id)->where('status', '=', 1)->get();
             foreach ($ticket_data as $value) {
                 $title = Ticket_Thread::select('title')->where('ticket_id', '=', $value->id)->first();
                 echo "<option value='$value->id'>".$title->title.'</option>';
@@ -1896,9 +1982,9 @@ $thread->reply_rating = $rating;
         } else {
             $ticket = Tickets::select('user_id')->where('id', '=', $id)->first();
             $ticket_data = Tickets::select('ticket_number', 'id')
-                                ->where('user_id', '=', $ticket->user_id)
-                                ->where('id', '!=', $id)
-                                ->where('status', '=', 1)->get();
+                            ->where('user_id', '=', $ticket->user_id)
+                            ->where('id', '!=', $id)
+                            ->where('status', '=', 1)->get();
             if (isset($ticket_data) && count($ticket_data) >= 1) {
                 return 1;
             } else {
@@ -1936,13 +2022,13 @@ $thread->reply_rating = $rating;
             $thread = Ticket_thread::where('ticket_id', '=', $value)->first();
             $ticket = Tickets::select('ticket_number')->where('id', '=', $value)->first();
             Ticket_thread::where('ticket_id', '=', $value)
-                            ->update(['ticket_id' => $p_id]);
+                    ->update(['ticket_id' => $p_id]);
             Ticket_Form_Data::where('ticket_id', '=', $value)
-                            ->update(['ticket_id' => $p_id]);
+                    ->update(['ticket_id' => $p_id]);
             Ticket_Collaborator::where('ticket_id', '=', $value)
-                            ->update(['ticket_id' => $p_id]);
+                    ->update(['ticket_id' => $p_id]);
             Tickets::where('id', '=', $value)
-                            ->update(['status' => 3]);
+                    ->update(['status' => 3]);
             if (!empty(Input::get('reason'))) {
                 $reason = Input::get('reason');
             } else {
@@ -1950,7 +2036,7 @@ $thread->reply_rating = $rating;
             }
             if (!empty(Input::get('title'))) {
                 Ticket_thread::where('ticket_id', '=', $p_id)->first()
-                            ->update(['title' => Input::get('title')]);
+                        ->update(['title' => Input::get('title')]);
             }
 
             $new_thread = new Ticket_thread();
@@ -1961,8 +2047,8 @@ $thread->reply_rating = $rating;
             $new_thread->is_internal = 0;
             $new_thread->title = $thread->title;
             $new_thread->body = Lang::get('lang.get_merge_message').
-            "&nbsp;&nbsp;<a href='".route('ticket.thread', [$p_id]).
-            "'>#".$parent_ticket->ticket_number.'</a><br><br><b>'.Lang::get('lang.merge-reason').'</b>'.$reason;
+                    "&nbsp;&nbsp;<a href='".route('ticket.thread', [$p_id]).
+                    "'>#".$parent_ticket->ticket_number.'</a><br><br><b>'.Lang::get('lang.merge-reason').':</b>&nbsp;&nbsp;'.$reason;
             $new_thread->format = $thread->format;
             $new_thread->ip_address = $thread->ip_address;
 
@@ -1973,7 +2059,7 @@ $thread->reply_rating = $rating;
             $new_parent_thread->source = $parent_thread->source;
             $new_parent_thread->is_internal = 1;
             $new_parent_thread->title = $thread->title;
-            $new_parent_thread->body = Lang::get('lang.ticket')."&nbsp;<a href='".route('ticket.thread', [$value])."'>#".$ticket->ticket_number.'</a>&nbsp'.Lang::get('lang.ticket_merged').'<br><br><b>'.Lang::get('lang.merge-reason').'</b>'.$reason;
+            $new_parent_thread->body = Lang::get('lang.ticket')."&nbsp;<a href='".route('ticket.thread', [$value])."'>#".$ticket->ticket_number.'</a>&nbsp'.Lang::get('lang.ticket_merged').'<br><br><b>'.Lang::get('lang.merge-reason').':</b>&nbsp;&nbsp;'.$reason;
             $new_parent_thread->format = $parent_thread->format;
             $new_parent_thread->ip_address = $parent_thread->ip_address;
             if ($new_thread->save() && $new_parent_thread->save()) {
@@ -1998,16 +2084,17 @@ $thread->reply_rating = $rating;
     }
 
     /*
-     *chumper's function to return data to chumper datatable.
-     *@param Array-object $tickets
+     * chumper's function to return data to chumper datatable.
+     * @param Array-object $tickets
      *
-     *@return Array-object
+     * @return Array-object
      */
+
     public static function getTable($tickets)
     {
         return \Datatable::collection(new Collection($tickets))
                         ->addColumn('id', function ($ticket) {
-                             return "<input type='checkbox' name='select_all[]' id='".$ticket->id."' onclick='someFunction(this.id)' class='selectval icheckbox_flat-blue' value='".$ticket->id."'></input>";
+                            return "<input type='checkbox' name='select_all[]' id='".$ticket->id."' onclick='someFunction(this.id)' class='selectval icheckbox_flat-blue' value='".$ticket->id."'></input>";
                         })
                         ->addColumn('subject', function ($ticket) {
                             $subject = DB::table('ticket_thread')->select('title')->where('ticket_id', '=', $ticket->id)->first();
@@ -2063,8 +2150,9 @@ $thread->reply_rating = $rating;
                         })
                         ->addColumn('from', function ($ticket) {
                             $from = DB::table('users')->select('user_name')->where('id', '=', $ticket->user_id)->first();
+                            $url = route('user.show', $ticket->user_id);
 
-                            return "<a href='../user/".$ticket->user_id."' title='".Lang::get('lang.see-profile1').' '.ucfirst($from->user_name).'&apos;'.Lang::get('lang.see-profile2')."'><span style='color:#508983'>".ucfirst($from->user_name).'</span></a>';
+                            return "<a href='".$url."' title='".Lang::get('lang.see-profile1').' '.ucfirst($from->user_name).'&apos;'.Lang::get('lang.see-profile2')."'><span style='color:#508983'>".ucfirst($from->user_name).'</span></a>';
                         })
                         // ->addColumn('Last Replier', function ($ticket) {
                         //     $TicketData = Ticket_Thread::where('ticket_id', '=', $ticket->id)->where('is_internal', '=', 0)->max('id');
@@ -2080,7 +2168,6 @@ $thread->reply_rating = $rating;
                         //             $username = $LastResponse->user_name;
                         //         }
                         //     }
-
                         //     return "<a href='' title=''><span style='color:".$rep."'>".ucfirst($username).'</span></a>';
                         // })
                         ->addColumn('assigned_to', function ($ticket) {
@@ -2088,8 +2175,9 @@ $thread->reply_rating = $rating;
                                 return "<span style='color:red'>Unassigned</span>";
                             } else {
                                 $assign = DB::table('users')->where('id', '=', $ticket->assigned_to)->first();
+                                $url = route('user.show', $ticket->assigned_to);
 
-                                return "<a href='../user/".$ticket->assigned_to."' title='".Lang::get('lang.see-profile1').' '.ucfirst($assign->first_name).'&apos;'.Lang::get('lang.see-profile2')."'><span style='color:green'>".ucfirst($assign->first_name).' '.ucfirst($assign->last_name).'</span></a>';
+                                return "<a href='".$url."' title='".Lang::get('lang.see-profile1').' '.ucfirst($assign->first_name).'&apos;'.Lang::get('lang.see-profile2')."'><span style='color:green'>".ucfirst($assign->first_name).' '.ucfirst($assign->last_name).'</span></a>';
                             }
                         })
                         ->addColumn('Last', function ($ticket) {
@@ -2103,4 +2191,42 @@ $thread->reply_rating = $rating;
                         ->orderColumns('subject', 'from', 'assigned_to', 'Last Replier', 'ticket_number', 'priority', 'Last')
                         ->make();
     }
+
+    //Auto-close tickets
+    public function autoCloseTickets()
+    {
+        $workflow = \App\Model\helpdesk\Workflow\WorkflowClose::whereId(1)->first();
+
+        if ($workflow->condition == 1) {
+            $overdues = Tickets::where('status', '=', 1)->where('isanswered', '=', 0)->orderBy('id', 'DESC')->get();
+            if (count($overdues) == 0) {
+                $tickets = null;
+            } else {
+                $i = 0;
+                foreach ($overdues as $overdue) {
+                    //                $sla_plan = Sla_plan::where('id', '=', $overdue->sla)->first();
+
+                    $ovadate = $overdue->created_at;
+                    $new_date = date_add($ovadate, date_interval_create_from_date_string($workflow->days.' days')).'<br/><br/>';
+                    if (date('Y-m-d H:i:s') > $new_date) {
+                        $i++;
+                        $overdue->status = 3;
+                        $overdue->closed = 1;
+                        $overdue->closed_at = date('Y-m-d H:i:s');
+                        $overdue->save();
+//        if($workflow->send_email == 1) {
+//             $this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $overdue->dept_id), $to = ['name' => $user_name, 'email' => $email], $message = ['subject' => $ticket_subject.'[#'.$ticket_number.']', 'scenario' => 'close-ticket'], $template_variables = ['ticket_number' => $ticket_number]);
+//        }
+                    }
+                }
+                // dd(count($value));
+//            if ($i > 0) {
+//                $tickets = new collection($value);
+//            } else {
+//                $tickets = null;
+//            }
+            }
+        } else {
+        }
+    }
 }

app/Http/Controllers/Agent/helpdesk/TicketWorkflowController.php

@@ -40,7 +40,7 @@ class TicketWorkflowController extends Controller
      *
      * @return type response
      */
-    public function workflow($fromaddress, $fromname, $subject, $body, $phone, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response)
+    public function workflow($fromaddress, $fromname, $subject, $body, $phone, $phonecode, $mobile_number, $helptopic, $sla, $priority, $source, $collaborator, $dept, $assign, $team_assign, $ticket_status, $form_data, $auto_response)
     {
         $contact_details = ['email' => $fromaddress, 'email_name' => $fromname, 'subject' => $subject, 'message' => $body];
         $ticket_settings_details = ['help_topic' => $helptopic, 'sla' => $sla, 'priority' => $priority, 'source' => $source, 'dept' => $dept, 'assign' => $assign, 'team' => $team_assign, 'status' => $ticket_status, 'reject' => false];
@@ -169,7 +169,7 @@ class TicketWorkflowController extends Controller
         if ($ticket_settings_details['reject'] == true) {
             return ['0' => false, '1' => false];
         } else {
-            $create_ticket = $this->TicketController->create_user($contact_details['email'], $contact_details['email_name'], $contact_details['subject'], $contact_details['message'], $phone, $ticket_settings_details['help_topic'], $ticket_settings_details['sla'], $ticket_settings_details['priority'], $source, $collaborator, $ticket_settings_details['dept'], $ticket_settings_details['assign'], $form_data, $auto_response, $ticket_settings_details['status']);
+            $create_ticket = $this->TicketController->create_user($contact_details['email'], $contact_details['email_name'], $contact_details['subject'], $contact_details['message'], $phone, $phonecode, $mobile_number, $ticket_settings_details['help_topic'], $ticket_settings_details['sla'], $ticket_settings_details['priority'], $source, $collaborator, $ticket_settings_details['dept'], $ticket_settings_details['assign'], $form_data, $auto_response, $ticket_settings_details['status']);
 
             return $create_ticket;
         }

app/Http/Controllers/Agent/helpdesk/UserController.php

@@ -16,12 +16,15 @@ use App\Http\Requests\helpdesk\Sys_userUpdate;
 // models
 use App\Model\helpdesk\Agent_panel\Organization;
 use App\Model\helpdesk\Agent_panel\User_org;
+use App\Model\helpdesk\Utility\CountryCode;
 use App\User;
 // classes
 use Auth;
 use Exception;
+use GeoIP;
 use Hash;
 use Input;
+use Lang;
 use Redirect;
 
 /**
@@ -62,7 +65,7 @@ class UserController extends Controller
             /* get all values in Sys_user */
             return view('themes.default1.agent.helpdesk.user.index');
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -75,24 +78,24 @@ class UserController extends Controller
     {
         // displaying list of users with chumper datatables
         return \Datatable::collection(User::where('role', '!=', 'admin')->where('role', '!=', 'agent')->get())
-                        /* searchable column username and email*/
+                        /* searchable column username and email */
                         ->searchColumns('user_name', 'email', 'phone')
                         /* order column username and email */
                         ->orderColumns('user_name', 'email')
                         /* column username */
                         ->addColumn('user_name', function ($model) {
-                            if (strlen($model->user_name) > 20) {
-                                $username = substr($model->user_name, 0, 30);
-                                $username = substr($username, 0, strrpos($username, ' ')).' ...';
+                            $string = strip_tags($model->user_name);
+                            if (strlen($string) > 10) {
+                                // truncate string
+                                $stringCut = substr($string, 0, 10);
                             } else {
-                                $username = "<a href='".route('user.edit', $model->id)."'>".$model->user_name.'</a>';
+                                $stringCut = $model->user_name;
                             }
-
-                            return $username;
+                            return $stringCut;
                         })
                         /* column email */
                         ->addColumn('email', function ($model) {
-                            $email = "<a href='".route('user.edit', $model->id)."'>".$model->email.'</a>';
+                            $email = "<a href='".route('user.show', $model->id)."'>".$model->email.'</a>';
 
                             return $email;
                         })
@@ -150,10 +153,13 @@ class UserController extends Controller
      *
      * @return type view
      */
-    public function create()
+    public function create(CountryCode $code)
     {
         try {
-            return view('themes.default1.agent.helpdesk.user.create');
+            $location = GeoIP::getLocation('');
+            $phonecode = $code->where('iso', '=', $location['isoCode'])->first();
+
+            return view('themes.default1.agent.helpdesk.user.create')->with('phonecode', $phonecode->phonecode);
         } catch (Exception $e) {
             return redirect()->back()->with('fails', $e->errorInfo[2]);
         }
@@ -176,16 +182,25 @@ class UserController extends Controller
         $user->mobile = $request->input('mobile');
         $user->ext = $request->input('ext');
         $user->phone_number = $request->input('phone_number');
+        $user->country_code = $request->input('country_code');
         $user->active = $request->input('active');
         $user->internal_note = $request->input('internal_note');
         $user->role = 'user';
         try {
+            if ($request->get('country_code') == '' && ($request->get('phone_number') != '' || $request->get('mobile') != '')) {
+                return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
+            } else {
+                $code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
+                if (!count($code)) {
+                    return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
+                }
+            }
             $user->save();
             /* redirect to Index page with Success Message */
-            return redirect('user')->with('success', 'User  Created Successfully');
+            return redirect('user')->with('success', Lang::get('lang.User-Created-Successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('user')->with('fails', $e->errorInfo[2]);
+            return redirect('user')->with('fails', $e->getMessage());
         }
     }
 
@@ -197,15 +212,16 @@ class UserController extends Controller
      *
      * @return type view
      */
-    public function show($id, User $user)
+    public function show($id)
     {
         try {
+            $user = new User();
             /* select the field where id = $id(request Id) */
             $users = $user->whereId($id)->first();
 
             return view('themes.default1.agent.helpdesk.user.show', compact('users'));
         } catch (Exception $e) {
-            return view('404');
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -217,15 +233,18 @@ class UserController extends Controller
      *
      * @return type Response
      */
-    public function edit($id, User $user)
+    public function edit($id, CountryCode $code)
     {
         try {
+            $user = new User();
             /* select the field where id = $id(request Id) */
             $users = $user->whereId($id)->first();
+            $location = GeoIP::getLocation('');
+            $phonecode = $code->where('iso', '=', $location['isoCode'])->first();
 
-            return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
+            return view('themes.default1.agent.helpdesk.user.edit', compact('users'))->with('phonecode', $phonecode->phonecode);
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -238,19 +257,31 @@ class UserController extends Controller
      *
      * @return type Response
      */
-    public function update($id, User $user, Sys_userUpdate $request)
+    public function update($id, Sys_userUpdate $request)
     {
+        $user = new User();
         /* select the field where id = $id(request Id) */
         $users = $user->whereId($id)->first();
         /* Update the value by selected field  */
         /* Check whether function success or not */
         try {
+            if ($request->get('country_code') == '' && ($request->get('phone_number') != '' || $request->get('mobile') != '')) {
+                return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
+            } else {
+                $code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
+                if (!count($code)) {
+                    return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
+                } else {
+                    $users->country_code = $request->country_code;
+                }
+            }
+            // dd($request->input());
             $users->fill($request->input())->save();
             /* redirect to Index page with Success Message */
-            return redirect('user')->with('success', 'User  Updated Successfully');
+            return redirect('user')->with('success', Lang::get('lang.User-profile-Updated-Successfully'));
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -265,7 +296,7 @@ class UserController extends Controller
         try {
             return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -274,13 +305,15 @@ class UserController extends Controller
      *
      * @return type view
      */
-    public function getProfileedit()
+    public function getProfileedit(CountryCode $code)
     {
         $user = Auth::user();
+        $location = GeoIP::getLocation('');
+        $phonecode = $code->where('iso', '=', $location['isoCode'])->first();
         try {
-            return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
+            return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'))->with('phonecode', $phonecode->phonecode);
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -324,15 +357,24 @@ class UserController extends Controller
             $user->profile_pic = $fileName;
         } else {
             try {
+                if ($request->get('country_code') == '' && ($request->get('phone_number') != '' || $request->get('mobile') != '')) {
+                    return redirect()->back()->with(['fails' => Lang::get('lang.country-code-required-error'), 'country_code_error' => 1])->withInput();
+                } else {
+                    $code = CountryCode::select('phonecode')->where('phonecode', '=', $request->get('country_code'))->get();
+                    if (!count($code)) {
+                        return redirect()->back()->with(['fails' => Lang::get('lang.incorrect-country-code-error'), 'country_code_error' => 1])->withInput();
+                    }
+                    $user->country_code = $request->country_code;
+                }
                 $user->fill($request->except('profile_pic', 'gender'))->save();
 
-                return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
+                return Redirect::route('profile')->with('success', Lang::get('lang.Profile-Updated-sucessfully'));
             } catch (Exception $e) {
-                return Redirect::route('profile')->with('success', $e->errorInfo[2]);
+                return Redirect::route('profile')->with('success', $e->getMessage());
             }
         }
         if ($user->fill($request->except('profile_pic'))->save()) {
-            return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
+            return Redirect::route('profile')->with('success', Lang::get('lang.Profile-Updated-sucessfully'));
         }
     }
 
@@ -354,12 +396,12 @@ class UserController extends Controller
             try {
                 $user->save();
 
-                return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
+                return redirect('profile-edit')->with('success1', Lang::get('lang.password_updated_sucessfully'));
             } catch (Exception $e) {
-                return redirect('profile-edit')->with('fails', $e->errorInfo[2]);
+                return redirect('profile-edit')->with('fails', $e->getMessage());
             }
         } else {
-            return redirect('profile-edit')->with('fails1', 'Password was not Updated. Incorrect old password');
+            return redirect('profile-edit')->with('fails1', Lang::get('lang.password_was_not_updated_incorrect_old_password'));
         }
     }
 
@@ -381,6 +423,25 @@ class UserController extends Controller
         return 1;
     }
 
+    public function orgAssignUser($id)
+    {
+        $org = Input::get('org');
+        $user_org = new User_org();
+        $user_org->org_id = $id;
+        $user_org->user_id = $org;
+        $user_org->save();
+
+        return 1;
+    }
+
+    public function removeUserOrg($id)
+    {
+        $user_org = User_org::where('org_id', '=', $id)->first();
+        $user_org->delete();
+
+        return redirect()->back()->with('success1', Lang::get('lang.the_user_has_been_removed_from_this_organization'));
+    }
+
     /**
      * creating an organization in user profile page via modal popup.
      *

app/Http/Controllers/Agent/helpdesk/UserController2.php

@@ -0,0 +1,427 @@
+<?php
+
+namespace App\Http\Controllers\Agent\helpdesk;
+
+// controllers
+use App\Http\Controllers\Controller;
+// requests
+/*  Include Sys_user Model  */
+use App\Http\Requests\helpdesk\ProfilePassword;
+/* For validation include Sys_userRequest in create  */
+use App\Http\Requests\helpdesk\ProfileRequest;
+/* For validation include Sys_userUpdate in update  */
+use App\Http\Requests\helpdesk\Sys_userRequest;
+/*  include guest_note model */
+use App\Http\Requests\helpdesk\Sys_userUpdate;
+// models
+use App\Model\helpdesk\Agent_panel\Organization;
+use App\Model\helpdesk\Agent_panel\User_org;
+use App\User;
+// classes
+use Auth;
+use Exception;
+use Hash;
+use Input;
+use Redirect;
+
+/**
+ * UserController
+ * This controller is used to CRUD an User details, and proile management of an agent.
+ *
+ * @author      Ladybird <info@ladybirdweb.com>
+ */
+class UserController2 extends Controller
+{
+    /**
+     * Create a new controller instance.
+     * constructor to check
+     * 1. authentication
+     * 2. user roles
+     * 3. roles must be agent.
+     *
+     * @return void
+     */
+    public function __construct()
+    {
+        // checking authentication
+        $this->middleware('auth');
+        // checking if role is agent
+        $this->middleware('role.agent');
+    }
+
+    /**
+     * Display all list of the users.
+     *
+     * @param type User $user
+     *
+     * @return type view
+     */
+    public function index()
+    {
+        try {
+            /* get all values in Sys_user */
+            return view('themes.default1.agent.helpdesk.user.index');
+        } catch (Exception $e) {
+            return redirect()->back()->with('fails', $e->errorInfo[2]);
+        }
+    }
+
+    /**
+     * This function is used to display the list of users using chumper datatables.
+     *
+     * @return datatable
+     */
+    public function user_list()
+    {
+        // displaying list of users with chumper datatables
+        return \Datatable::collection(User::where('role', '!=', 'admin')->where('role', '!=', 'agent')->get())
+                        /* searchable column username and email*/
+                        ->searchColumns('user_name', 'email', 'phone')
+                        /* order column username and email */
+                        ->orderColumns('user_name', 'email')
+                        /* column username */
+                        ->addColumn('user_name', function ($model) {
+                            if (strlen($model->user_name) > 20) {
+                                $username = substr($model->user_name, 0, 30);
+                                $username = substr($username, 0, strrpos($username, ' ')).' ...';
+                            } else {
+                                $username = "<a href='".route('user.edit', $model->id)."'>".$model->user_name.'</a>';
+                            }
+
+                            return $username;
+                        })
+                        /* column email */
+                        ->addColumn('email', function ($model) {
+                            $email = "<a href='".route('user.edit', $model->id)."'>".$model->email.'</a>';
+
+                            return $email;
+                        })
+                        /* column phone */
+                        ->addColumn('phone', function ($model) {
+                            $phone = '';
+                            if ($model->phone_number) {
+                                $phone = $model->ext.' '.$model->phone_number;
+                            }
+                            $mobile = '';
+                            if ($model->mobile) {
+                                $mobile = $model->mobile;
+                            }
+                            $phone = $phone.'&nbsp;&nbsp;&nbsp;'.$mobile;
+
+                            return $phone;
+                        })
+                        /* column account status */
+                        ->addColumn('status', function ($model) {
+                            $status = $model->active;
+                            if ($status == 1) {
+                                $stat = '<button class="btn btn-success btn-xs">Active</button>';
+                            } else {
+                                $stat = '<button class="btn btn-danger btn-xs">Inactive</button>';
+                            }
+
+                            return $stat;
+                        })
+                        /* column ban status */
+                        ->addColumn('ban', function ($model) {
+                            $status = $model->ban;
+                            if ($status == 1) {
+                                $stat = '<button class="btn btn-danger btn-xs">Banned</button>';
+                            } else {
+                                $stat = '<button class="btn btn-success btn-xs">Active</button>';
+                            }
+
+                            return $stat;
+                        })
+                        /* column last login date */
+                        ->addColumn('lastlogin', function ($model) {
+                            $t = $model->updated_at;
+
+                            return TicketController::usertimezone($t);
+                        })
+                        /* column actions */
+                        ->addColumn('Actions', function ($model) {
+                            return '<a href="'.route('user.edit', $model->id).'" class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a>&nbsp; <a href="'.route('user.show', $model->id).'" class="btn btn-primary btn-xs">'.\Lang::get('lang.view').'</a>';
+                        })
+                        ->make();
+    }
+
+    /**
+     * Show the form for creating a new users.
+     *
+     * @return type view
+     */
+    public function create()
+    {
+        try {
+            return view('themes.default1.agent.helpdesk.user.create');
+        } catch (Exception $e) {
+            return redirect()->back()->with('fails', $e->errorInfo[2]);
+        }
+    }
+
+    /**
+     * Store a newly created users in storage.
+     *
+     * @param type User            $user
+     * @param type Sys_userRequest $request
+     *
+     * @return type redirect
+     */
+    public function store(User $user, Sys_userRequest $request)
+    {
+        /* insert the input request to sys_user table */
+        /* Check whether function success or not */
+        $user->email = $request->input('email');
+        $user->user_name = $request->input('full_name');
+        $user->mobile = $request->input('mobile');
+        $user->ext = $request->input('ext');
+        $user->phone_number = $request->input('phone_number');
+        $user->active = $request->input('active');
+        $user->internal_note = $request->input('internal_note');
+        $user->role = 'user';
+        try {
+            $user->save();
+            /* redirect to Index page with Success Message */
+            return redirect('user')->with('success', 'User  Created Successfully');
+        } catch (Exception $e) {
+            /* redirect to Index page with Fails Message */
+            return redirect('user')->with('fails', $e->errorInfo[2]);
+        }
+    }
+
+    /**
+     * Display the specified users.
+     *
+     * @param type int  $id
+     * @param type User $user
+     *
+     * @return type view
+     */
+    public function show($id, User $user)
+    {
+        try {
+            /* select the field where id = $id(request Id) */
+            $users = $user->whereId($id)->first();
+
+            return view('themes.default1.agent.helpdesk.user.show', compact('users'));
+        } catch (Exception $e) {
+            return view('404');
+        }
+    }
+
+    /**
+     * Show the form for editing the specified resource.
+     *
+     * @param type int  $id
+     * @param type User $user
+     *
+     * @return type Response
+     */
+    public function edit($id, User $user)
+    {
+        try {
+            /* select the field where id = $id(request Id) */
+            $users = $user->whereId($id)->first();
+
+            return view('themes.default1.agent.helpdesk.user.edit', compact('users'));
+        } catch (Exception $e) {
+            return redirect()->back()->with('fails', $e->errorInfo[2]);
+        }
+    }
+
+    /**
+     * Update the specified user in storage.
+     *
+     * @param type int            $id
+     * @param type User           $user
+     * @param type Sys_userUpdate $request
+     *
+     * @return type Response
+     */
+    public function update($id, User $user, Sys_userUpdate $request)
+    {
+        /* select the field where id = $id(request Id) */
+        $users = $user->whereId($id)->first();
+        /* Update the value by selected field  */
+        /* Check whether function success or not */
+        try {
+            $users->fill($request->input())->save();
+            /* redirect to Index page with Success Message */
+            return redirect('user')->with('success', 'User  Updated Successfully');
+        } catch (Exception $e) {
+            /* redirect to Index page with Fails Message */
+            return redirect()->back()->with('fails', $e->errorInfo[2]);
+        }
+    }
+
+    /**
+     * get agent profile page.
+     *
+     * @return type view
+     */
+    public function getProfile()
+    {
+        $user = Auth::user();
+        try {
+            return view('themes.default1.agent.helpdesk.user.profile', compact('user'));
+        } catch (Exception $e) {
+            return redirect()->back()->with('fails', $e->errorInfo[2]);
+        }
+    }
+
+    /**
+     * get profile edit page.
+     *
+     * @return type view
+     */
+    public function getProfileedit()
+    {
+        $user = Auth::user();
+        try {
+            return view('themes.default1.agent.helpdesk.user.profile-edit', compact('user'));
+        } catch (Exception $e) {
+            return redirect()->back()->with('fails', $e->errorInfo[2]);
+        }
+    }
+
+    /**
+     * post profile edit.
+     *
+     * @param type int            $id
+     * @param type ProfileRequest $request
+     *
+     * @return type Redirect
+     */
+    public function postProfileedit(ProfileRequest $request)
+    {
+        // geet authenticated user details
+        $user = Auth::user();
+        $user->gender = $request->input('gender');
+        $user->save();
+        // checking availability of agent profile ppicture
+        if ($user->profile_pic == 'avatar5.png' || $user->profile_pic == 'avatar2.png') {
+            if ($request->input('gender') == 1) {
+                $name = 'avatar5.png';
+                $destinationPath = 'lb-faveo/media/profilepic';
+                $user->profile_pic = $name;
+            } elseif ($request->input('gender') == 0) {
+                $name = 'avatar2.png';
+                $destinationPath = 'lb-faveo/media/profilepic';
+                $user->profile_pic = $name;
+            }
+        }
+        // checking if the post system includes agent profile picture upload
+        if (Input::file('profile_pic')) {
+            // fetching picture name
+            $name = Input::file('profile_pic')->getClientOriginalName();
+            // fetching upload destination path
+            $destinationPath = 'lb-faveo/media/profilepic';
+            // adding a random value to profile picture filename
+            $fileName = rand(0000, 9999).'.'.$name;
+            // moving the picture to a destination folder
+            Input::file('profile_pic')->move($destinationPath, $fileName);
+            // saving filename to database
+            $user->profile_pic = $fileName;
+        } else {
+            try {
+                $user->fill($request->except('profile_pic', 'gender'))->save();
+
+                return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
+            } catch (Exception $e) {
+                return Redirect::route('profile')->with('success', $e->errorInfo[2]);
+            }
+        }
+        if ($user->fill($request->except('profile_pic'))->save()) {
+            return Redirect::route('profile')->with('success', 'Profile Updated sucessfully');
+        }
+    }
+
+    /**
+     * Post profile password.
+     *
+     * @param type int             $id
+     * @param type ProfilePassword $request
+     *
+     * @return type Redirect
+     */
+    public function postProfilePassword($id, ProfilePassword $request)
+    {
+        // get authenticated user
+        $user = Auth::user();
+        // checking if the old password matches the new password
+        if (Hash::check($request->input('old_password'), $user->getAuthPassword())) {
+            $user->password = Hash::make($request->input('new_password'));
+            try {
+                $user->save();
+
+                return redirect('profile-edit')->with('success1', 'Password Updated sucessfully');
+            } catch (Exception $e) {
+                return redirect('profile-edit')->with('fails', $e->errorInfo[2]);
+            }
+        } else {
+            return redirect('profile-edit')->with('fails1', 'Password was not Updated. Incorrect old password');
+        }
+    }
+
+    /**
+     * Assigning an user to an organization.
+     *
+     * @param type $id
+     *
+     * @return type boolean
+     */
+    public function UserAssignOrg($id)
+    {
+        $org = Input::get('org');
+        $user_org = new User_org();
+        $user_org->org_id = $org;
+        $user_org->user_id = $id;
+        $user_org->save();
+
+        return 1;
+    }
+
+    /**
+     * creating an organization in user profile page via modal popup.
+     *
+     * @param type $id
+     *
+     * @return type
+     */
+    public function User_Create_Org($id)
+    {
+        // checking if the entered value for website is available in database
+        if (Input::get('website') != null) {
+            // checking website
+            $check = Organization::where('website', '=', Input::get('website'))->first();
+        } else {
+            $check = null;
+        }
+        // checking if the name is unique
+        $check2 = Organization::where('name', '=', Input::get('name'))->first();
+        // if any of the fields is not available then return false
+        if (\Input::get('name') == null) {
+            return 'Name is required';
+        } elseif ($check2 != null) {
+            return 'Name should be Unique';
+        } elseif ($check != null) {
+            return 'Website should be Unique';
+        } else {
+            // storing organization details and assigning the current user to that organization
+            $org = new Organization();
+            $org->name = Input::get('name');
+            $org->phone = Input::get('phone');
+            $org->website = Input::get('website');
+            $org->address = Input::get('address');
+            $org->internal_notes = Input::get('internal');
+            $org->save();
+
+            $user_org = new User_org();
+            $user_org->org_id = $org->id;
+            $user_org->user_id = $id;
+            $user_org->save();
+            // for success return 0
+            return 0;
+        }
+    }
+}

app/Http/Controllers/Agent/kb/ArticleController.php

@@ -3,7 +3,6 @@
 namespace App\Http\Controllers\Agent\kb;
 
 // Controllers
-use App\Http\Controllers\Agent\helpdesk\TicketController;
 use App\Http\Controllers\Controller;
 // Requests
 use App\Http\Requests\kb\ArticleRequest;
@@ -21,16 +20,17 @@ use Datatable;
 use DB;
 use Exception;
 use Illuminate\Http\Request;
+use Lang;
 use Redirect;
 
 /**
  * ArticleController
  * This controller is used to CRUD Articles.
  *
- * @author     	Ladybird <info@ladybirdweb.com>
+ * @author      Ladybird <info@ladybirdweb.com>
  */
-class ArticleController extends Controller
-{
+class ArticleController extends Controller {
+
     /**
      * Create a new controller instance.
      * constructor to check
@@ -40,8 +40,7 @@ class ArticleController extends Controller
      *
      * @return void
      */
-    public function __construct()
-    {
+    public function __construct() {
         // checking authentication
         $this->middleware('auth');
         // checking roles
@@ -49,8 +48,7 @@ class ArticleController extends Controller
         SettingsController::language();
     }
 
-    public function test()
-    {
+    public function test() {
         //$table = $this->setDatatable();
         return view('themes.default1.agent.kb.article.test');
     }
@@ -60,29 +58,37 @@ class ArticleController extends Controller
      *
      * @return type void
      */
-    public function getData()
-    {
+    public function getData() {
+        $article = new Article();
         // returns chumper datatable
-        return Datatable::collection(Article::All())
+        return Datatable::query($article)
                         /* searcable column name */
                         ->searchColumns('name')
                         /* order column name and description */
                         ->orderColumns('name', 'description')
                         /* add column name */
                         ->addColumn('name', function ($model) {
-                            return $model->name;
+
+                            $string = strip_tags($model->name);
+                            if (strlen($string) > 40) {
+                                // truncate string
+                                $stringCut = substr($string, 0, 40);
+                            } else {
+                                $stringCut = $model->name;
+                            }
+                            return $stringCut . '...';
                         })
                         /* add column Created */
-                        ->addColumn('Created', function ($model) {
-                            $t = $model->created_at;
+                        ->addColumn('publish_time', function ($model) {
+                            $t = $model->publish_time;
 
-                            return TicketController::usertimezone($t);
+                            return $t;
                         })
                         /* add column action */
                         ->addColumn('Actions', function ($model) {
                             /* here are all the action buttons and modal popup to delete articles with confirmations */
-                            return '<span  data-toggle="modal" data-target="#deletearticle'.$model->id.'"><a href="#" ><button class="btn btn-danger btn-xs"></a> '.\Lang::get('lang.delete').' </button></span>&nbsp;<a href=article/'.$model->id.'/edit class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a>&nbsp;<a href=show/'.$model->slug.' class="btn btn-primary btn-xs">'.\Lang::get('lang.view').'</a>
-				<div class="modal fade" id="deletearticle'.$model->id.'">
+                            return '<span  data-toggle="modal" data-target="#deletearticle' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . ' </button></span>&nbsp;<a href=article/' . $model->id . '/edit class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href=show/' . $model->slug . ' class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
+				<div class="modal fade" id="deletearticle' . $model->id . '">
         			<div class="modal-dialog">
             			<div class="modal-content">
                 			<div class="modal-header">
@@ -90,11 +96,11 @@ class ArticleController extends Controller
                     			<h4 class="modal-title">Are You Sure ?</h4>
                 			</div>
                 			<div class="modal-body">
-                				'.$model->name.'
+                				' . $model->name . '
                 			</div>
                 			<div class="modal-footer">
                     			<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
-                    			<a href="article/delete/'.$model->slug.'"><button class="btn btn-danger">delete</button></a>
+                    			<a href="article/delete/' . $model->slug . '"><button class="btn btn-danger">delete</button></a>
                 			</div>
             			</div><!-- /.modal-content -->
         			</div><!-- /.modal-dialog -->
@@ -108,13 +114,12 @@ class ArticleController extends Controller
      *
      * @return type view
      */
-    public function index()
-    {
+    public function index() {
         /* show article list */
         try {
             return view('themes.default1.agent.kb.article.index');
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -125,15 +130,14 @@ class ArticleController extends Controller
      *
      * @return type view
      */
-    public function create(Category $category)
-    {
+    public function create(Category $category) {
         /* get the attributes of the category */
         $category = $category->lists('id', 'name');
         /* get the create page  */
         try {
             return view('themes.default1.agent.kb.article.create', compact('category'));
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -145,12 +149,11 @@ class ArticleController extends Controller
      *
      * @return type redirect
      */
-    public function store(Article $article, ArticleRequest $request)
-    {
+    public function store(Article $article, ArticleRequest $request) {
         // requesting the values to store article data
-        $publishTime = $request->input('year').'-'.$request->input('month').'-'.$request->input('day').' '.$request->input('hour').':'.$request->input('minute').':00';
+        $publishTime = $request->input('year') . '-' . $request->input('month') . '-' . $request->input('day') . ' ' . $request->input('hour') . ':' . $request->input('minute') . ':00';
 
-        $sl = $request->input('slug');
+        $sl = $request->input('name');
         $slug = str_slug($sl, '-');
         $article->slug = $slug;
         $article->publish_time = $publishTime;
@@ -166,9 +169,9 @@ class ArticleController extends Controller
         try {
             $article->fill($request->except('slug'))->save();
 
-            return redirect('article')->with('success', 'Article Inserted Successfully');
+            return redirect('article')->with('success', Lang::get('lang.article_inserted_successfully'));
         } catch (Exception $e) {
-            return redirect('article')->with('fails', 'Article Not Inserted'.'<li>'.$e->errorInfo[2].'</li>');
+            return redirect('article')->with('fails', Lang::get('lang.article_not_inserted') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -182,8 +185,10 @@ class ArticleController extends Controller
      *
      * @return view
      */
-    public function edit($slug, Article $article, Relationship $relation, Category $category)
-    {
+    public function edit($slug) {
+        $article = new Article();
+        $relation = new Relationship();
+        $category = new Category();
         $aid = $article->where('id', $slug)->first();
         $id = $aid->id;
         /* define the selected fields */
@@ -197,7 +202,7 @@ class ArticleController extends Controller
         try {
             return view('themes.default1.agent.kb.article.edit', compact('assign', 'article', 'category'));
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -211,10 +216,11 @@ class ArticleController extends Controller
      *
      * @return Response
      */
-    public function update($slug, Article $article, Relationship $relation, ArticleUpdate $request)
-    {
+    public function update($slug, ArticleUpdate $request) {
+        $article = new Article();
+        $relation = new Relationship();
         $aid = $article->where('id', $slug)->first();
-        $publishTime = $request->input('year').'-'.$request->input('month').'-'.$request->input('day').' '.$request->input('hour').':'.$request->input('minute').':00';
+        $publishTime = $request->input('year') . '-' . $request->input('month') . '-' . $request->input('day') . ' ' . $request->input('hour') . ':' . $request->input('minute') . ':00';
 
         $id = $aid->id;
         $sl = $request->input('slug');
@@ -239,9 +245,9 @@ class ArticleController extends Controller
             $article->publish_time = $publishTime;
             $article->save();
 
-            return redirect('article')->with('success', 'Article Updated Successfully');
+            return redirect('article')->with('success', Lang::get('lang.article_updated_successfully'));
         } catch (Exception $e) {
-            return redirect('article')->with('fails', 'Article Not Updated'.'<li>'.$e->errorInfo[2].'</li>');
+            return redirect('article')->with('fails', Lang::get('lang.article_not_updated') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -253,8 +259,7 @@ class ArticleController extends Controller
      *
      * @return Response
      */
-    public function destroy($slug, Article $article, Relationship $relation, Comment $comment)
-    {
+    public function destroy($slug, Article $article, Relationship $relation, Comment $comment) {
         /* delete the selected article from the table */
         $article = $article->where('slug', $slug)->first(); //get the selected article via id
         $id = $article->id;
@@ -271,12 +276,12 @@ class ArticleController extends Controller
         }
         if ($article) {
             if ($article->delete()) {//true:redirect to index page with success message
-                return Redirect::back()->with('success', 'Article Deleted Successfully');
+                return Redirect::back()->with('success', Lang::get('lang.article_deleted_successfully'));
             } else { //redirect to index page with fails message
-                return Redirect::back()->with('fails', 'Article Not Deleted');
+                return Redirect::back()->with('fails', Lang::get('lang.article_not_deleted'));
             }
         } else {
-            return Redirect::back()->with('fails', 'Article can Not Deleted');
+            return Redirect::back()->with('fails', Lang::get('lang.article_can_not_deleted'));
         }
     }
 
@@ -288,8 +293,7 @@ class ArticleController extends Controller
      *
      * @return type
      */
-    public static function usertimezone($utc)
-    {
+    public static function usertimezone($utc) {
         $user = Auth::user();
         $tz = $user->timezone;
         $set = Settings::whereId('1')->first();
@@ -300,4 +304,5 @@ class ArticleController extends Controller
         $date = date($format, strtotime($utc) + $offset);
         echo $date;
     }
+
 }

app/Http/Controllers/Agent/kb/CategoryController.php

@@ -14,16 +14,17 @@ use App\Model\kb\Relationship;
 // Classes
 use Datatable;
 use Exception;
+use Lang;
 use Redirect;
 
 /**
  * CategoryController
  * This controller is used to CRUD category.
  *
- * @author     	Ladybird <info@ladybirdweb.com>
+ * @author      Ladybird <info@ladybirdweb.com>
  */
-class CategoryController extends Controller
-{
+class CategoryController extends Controller {
+
     /**
      * Create a new controller instance.
      * constructor to check
@@ -33,8 +34,7 @@ class CategoryController extends Controller
      *
      * @return void
      */
-    public function __construct()
-    {
+    public function __construct() {
         // checking authentication
         $this->middleware('auth');
         // checking roles
@@ -49,14 +49,13 @@ class CategoryController extends Controller
      *
      * @return Response
      */
-    public function index()
-    {
+    public function index() {
         /*  get the view of index of the catogorys with all attributes
           of category model */
         try {
             return view('themes.default1.agent.kb.category.index');
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -65,8 +64,7 @@ class CategoryController extends Controller
      *
      * @return type chumper datatable
      */
-    public function getData()
-    {
+    public function getData() {
         /* fetching chumper datatables */
         return Datatable::collection(Category::All())
                         /* search column name */
@@ -75,7 +73,15 @@ class CategoryController extends Controller
                         ->orderColumns('name', 'description')
                         /* add column name */
                         ->addColumn('name', function ($model) {
-                            return $model->name;
+                            
+                            $string = strip_tags($model->name);
+                            if (strlen($string) > 40) {
+                                // truncate string
+                                $stringCut = substr($string, 0, 40);
+                            } else {
+                                $stringCut = $model->name;
+                            }
+                            return $stringCut.'...';
                         })
                         /* add column Created */
                         ->addColumn('Created', function ($model) {
@@ -86,20 +92,20 @@ class CategoryController extends Controller
                         /* add column Actions */
                         /* there are action buttons and modal popup to delete a data column */
                         ->addColumn('Actions', function ($model) {
-                            return '<span  data-toggle="modal" data-target="#deletecategory'.$model->slug.'"><a href="#" ><button class="btn btn-danger btn-xs"></a>'.\Lang::get('lang.delete').'</button></span>&nbsp;<a href=category/'.$model->id.'/edit class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a>&nbsp;<a href=article-list class="btn btn-primary btn-xs">'.\Lang::get('lang.view').'</a>
-				<div class="modal fade" id="deletecategory'.$model->slug.'">
+                            return '<span  data-toggle="modal" data-target="#deletecategory' . $model->slug . '"><a href="#" ><button class="btn btn-danger btn-xs"></a>' . \Lang::get('lang.delete') . '</button></span>&nbsp;<a href=category/' . $model->id . '/edit class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href=article-list class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
+				<div class="modal fade" id="deletecategory' . $model->slug . '">
         			<div class="modal-dialog">
             			<div class="modal-content">
                 			<div class="modal-header">
                     			<button type="button" class="close" data-dismiss="modal" aria-label="Close"><span aria-hidden="true">&times;</span></button>
-                    			<h4 class="modal-title">Are You Sure ?</h4>
+                    			<h4 class="modal-title">' . Lang::get('lang.are_you_sure_you_want_to_delete') . '</h4>
                 			</div>
                 			<div class="modal-body">
-                				'.$model->name.'
+                				' . $model->name . '
                 			</div>
                 			<div class="modal-footer">
-                    			<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
-                    			<a href="category/delete/'.$model->id.'"><button class="btn btn-danger">delete</button></a>
+                    			<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">' . Lang::get('lang.close') . '</button>
+                    			<a href="category/delete/' . $model->id . '"><button class="btn btn-danger">' . Lang::get('lang.delete') . '</button></a>
                 			</div>
             			</div>
         			</div>
@@ -115,8 +121,7 @@ class CategoryController extends Controller
      *
      * @return type view
      */
-    public function create(Category $category)
-    {
+    public function create(Category $category) {
         /* Get the all attributes in the category model */
         $category = $category->get();
         /* get the view page to create new category with all attributes
@@ -124,7 +129,7 @@ class CategoryController extends Controller
         try {
             return view('themes.default1.agent.kb.category.create', compact('category'));
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -136,8 +141,7 @@ class CategoryController extends Controller
      *
      * @return type Redirect
      */
-    public function store(Category $category, CategoryRequest $request)
-    {
+    public function store(Category $category, CategoryRequest $request) {
         /* Get the whole request from the form and insert into table via model */
         $sl = $request->input('slug');
         $slug = str_slug($sl, '-');
@@ -146,9 +150,9 @@ class CategoryController extends Controller
         try {
             $category->fill($request->except('slug'))->save();
 
-            return Redirect::back()->with('success', 'Category Inserted Successfully');
+            return Redirect::back()->with('success', Lang::get('lang.category_inserted_successfully'));
         } catch (Exception $e) {
-            return Redirect::back()->with('fails', 'Category Not Inserted'.'<li>'.$e->errorInfo[2].'</li>');
+            return Redirect::back()->with('fails', Lang::get('lang.category_not_inserted') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -160,13 +164,12 @@ class CategoryController extends Controller
      *
      * @return type view
      */
-    public function edit($slug, Category $category)
-    {
+    public function edit($slug) {
         // fetch the category
-        $cid = $category->where('id', $slug)->first();
+        $cid = Category::where('id', $slug)->first();
         $id = $cid->id;
         /* get the atributes of the category model whose id == $id */
-        $category = $category->whereId($id)->first();
+        $category = Category::whereId($id)->first();
         /* get the Edit page the selected category via id */
         return view('themes.default1.agent.kb.category.edit', compact('category'));
     }
@@ -180,11 +183,10 @@ class CategoryController extends Controller
      *
      * @return type redirect
      */
-    public function update($slug, Category $category, CategoryUpdate $request)
-    {
+    public function update($slug, CategoryUpdate $request) {
 
         /* Edit the selected category via id */
-        $category = $category->where('id', $slug)->first();
+        $category = Category::where('id', $slug)->first();
         $sl = $request->input('slug');
         $slug = str_slug($sl, '-');
         // dd($slug);
@@ -195,11 +197,10 @@ class CategoryController extends Controller
             $category->fill($request->all())->save();
             $category->slug = $slug;
             $category->save();
-
-            return redirect('category')->with('success', 'Category Updated Successfully');
+            return redirect('category')->with('success', Lang::get('lang.category_updated_successfully'));
         } catch (Exception $e) {
             //redirect to index with fails message
-            return redirect('category')->with('fails', 'Category Not Updated'.'<li>'.$e->errorInfo[2].'</li>');
+            return redirect('category')->with('fails', Lang::get('lang.category_not_updated') . '<li>' . $e->getMessage() . '</li>');
         }
     }
 
@@ -212,11 +213,10 @@ class CategoryController extends Controller
      *
      * @return type Redirect
      */
-    public function destroy($id, Category $category, Relationship $relation)
-    {
+    public function destroy($id, Category $category, Relationship $relation) {
         $relation = $relation->where('category_id', $id)->first();
         if ($relation != null) {
-            return Redirect::back()->with('fails', 'Category Not Deleted');
+            return Redirect::back()->with('fails', Lang::get('lang.category_not_deleted'));
         } else {
             /*  delete the category selected, id == $id */
             $category = $category->whereId($id)->first();
@@ -224,10 +224,11 @@ class CategoryController extends Controller
             try {
                 $category->delete();
 
-                return Redirect::back()->with('success', 'Category Deleted Successfully');
+                return Redirect::back()->with('success', Lang::get('lang.category_deleted_successfully'));
             } catch (Exception $e) {
-                return Redirect::back()->with('fails', 'Category Not Deleted'.'<li>'.$e->errorInfo[2].'</li>');
+                return Redirect::back()->with('fails', Lang::get('lang.category_not_deleted') . '<li>' . $e->getMessage() . '</li>');
             }
         }
     }
+
 }

app/Http/Controllers/Agent/kb/PageController.php

@@ -2,7 +2,7 @@
 
 namespace App\Http\Controllers\Agent\kb;
 
-// controllersuse App\Http\Controllers\Agent\helpdesk\TicketController;
+use App\Http\Controllers\Agent\helpdesk\TicketController;
 use App\Http\Controllers\Controller;
 // request
 use App\Http\Requests\kb\PageRequest;
@@ -13,15 +13,16 @@ use Datatable;
 // classes
 use Exception;
 use Illuminate\Http\Request;
+use Lang;
 
 /**
  * PageController
  * This controller is used to CRUD Pages.
  *
- * @author     	Ladybird <info@ladybirdweb.com>
+ * @author      Ladybird <info@ladybirdweb.com>
  */
-class PageController extends Controller
-{
+class PageController extends Controller {
+
     /**
      * Create a new controller instance.
      * constructor to check
@@ -31,8 +32,7 @@ class PageController extends Controller
      *
      * @return void
      */
-    public function __construct(Page $page)
-    {
+    public function __construct(Page $page) {
         // checking authentication
         $this->middleware('auth');
         // checking roles
@@ -46,14 +46,13 @@ class PageController extends Controller
      *
      * @return type
      */
-    public function index()
-    {
+    public function index() {
         $pages = $this->page->paginate(3);
         $pages->setPath('page');
         try {
             return view('themes.default1.agent.kb.pages.index', compact('pages'));
         } catch (Exception $e) {
-            return redirect()->back()->with('fails', $e->errorInfo[2]);
+            return redirect()->back()->with('fails', $e->getMessage());
         }
     }
 
@@ -62,8 +61,7 @@ class PageController extends Controller
      *
      * @return type
      */
-    public function getData()
-    {
+    public function getData() {
         /* fetching chumper datatables */
         return Datatable::collection(Page::All())
                         /* search column name */
@@ -83,8 +81,8 @@ class PageController extends Controller
                         /* add column Actions */
                         /* there are action buttons and modal popup to delete a data column */
                         ->addColumn('Actions', function ($model) {
-                            return '<span  data-toggle="modal" data-target="#deletepage'.$model->id.'"><a href="#" ><button class="btn btn-danger btn-xs"></a> '.\Lang::get('lang.delete').'</button></span>&nbsp;<a href=page/'.$model->slug.'/edit class="btn btn-warning btn-xs">'.\Lang::get('lang.edit').'</a>&nbsp;<a href=pages/'.$model->slug.' class="btn btn-primary btn-xs">'.\Lang::get('lang.view').'</a>
-				<div class="modal fade" id="deletepage'.$model->id.'">
+                            return '<span  data-toggle="modal" data-target="#deletepage' . $model->id . '"><a href="#" ><button class="btn btn-danger btn-xs"></a> ' . \Lang::get('lang.delete') . '</button></span>&nbsp;<a href=page/' . $model->slug . '/edit class="btn btn-warning btn-xs">' . \Lang::get('lang.edit') . '</a>&nbsp;<a href=pages/' . $model->slug . ' class="btn btn-primary btn-xs">' . \Lang::get('lang.view') . '</a>
+				<div class="modal fade" id="deletepage' . $model->id . '">
         			<div class="modal-dialog">
             			<div class="modal-content">
                 			<div class="modal-header">
@@ -92,11 +90,11 @@ class PageController extends Controller
                     			<h4 class="modal-title">Are You Sure ?</h4>
                 			</div>
                 			<div class="modal-body">
-                				'.$model->name.'
+                				' . $model->name . '
                 			</div>
                 			<div class="modal-footer">
 	                    		<button type="button" class="btn btn-default pull-left" data-dismiss="modal" id="dismis2">Close</button>
-    			                <a href="page/delete/'.$model->id.'"><button class="btn btn-danger">delete</button></a>
+    			                <a href="page/delete/' . $model->id . '"><button class="btn btn-danger">delete</button></a>
 			                </div>
 		            	</div>
 			        </div>
@@ -110,8 +108,7 @@ class PageController extends Controller
      *
      * @return type view
      */
-    public function create()
-    {
+    public function create() {
         return view('themes.default1.agent.kb.pages.create');
     }
 
@@ -122,17 +119,16 @@ class PageController extends Controller
      *
      * @return type
      */
-    public function store(PageRequest $request)
-    {
+    public function store(PageRequest $request) {
         $sl = $request->input('slug');
         $slug = str_slug($sl, '-');
         $this->page->slug = $slug;
         try {
             $this->page->fill($request->except('slug'))->save();
 
-            return redirect('page')->with('success', 'Page created successfully');
+            return redirect('page')->with('success', Lang::get('lang.page_created_successfully'));
         } catch (Exception $e) {
-            return redirect('page')->with('fails', $e->errorInfo[2]);
+            return redirect('page')->with('fails', $e->getMessage());
         }
     }
 
@@ -143,14 +139,13 @@ class PageController extends Controller
      *
      * @return type view
      */
-    public function edit($slug)
-    {
+    public function edit($slug) {
         try {
             $page = $this->page->where('slug', $slug)->first();
 
             return view('themes.default1.agent.kb.pages.edit', compact('page'));
         } catch (Exception $e) {
-            return redirect('page')->with('fails', $e->errorInfo[2]);
+            return redirect('page')->with('fails', $e->getMessage());
         }
     }
 
@@ -162,8 +157,7 @@ class PageController extends Controller
      *
      * @return type redirect
      */
-    public function update($slug, PageUpdate $request)
-    {
+    public function update($slug, PageUpdate $request) {
         // get pages with respect to slug
         $pages = $this->page->where('slug', $slug)->first();
         $sl = $request->input('slug');
@@ -174,9 +168,9 @@ class PageController extends Controller
             $pages->slug = $slug;
             $pages->save();
 
-            return redirect('page')->with('success', 'Your Page Updated Successfully');
+            return redirect('page')->with('success', Lang::get('lang.your_page_updated_successfully'));
         } catch (Exception $e) {
-            return redirect('page')->with('fails', $e->errorInfo[2]);
+            return redirect('page')->with('fails', $e->getMessage());
         }
     }
 
@@ -187,16 +181,16 @@ class PageController extends Controller
      *
      * @return type redirect
      */
-    public function destroy($id)
-    {
+    public function destroy($id) {
         try {
             // get the page to be deleted
             $page = $this->page->whereId($id)->first();
             $page->delete();
 
-            return redirect('page')->with('success', 'Page Deleted Successfully');
+            return redirect('page')->with('success', Lang::get('lang.page_deleted_successfully'));
         } catch (Exception $e) {
-            return redirect('page')->with('fails', $e->errorInfo[2]);
+            return redirect('page')->with('fails', $e->getMessage());
         }
     }
+
 }

app/Http/Controllers/Agent/kb/SettingsController.php

@@ -22,12 +22,13 @@ use Hash;
 use Illuminate\Http\Request;
 use Image;
 use Input;
+use Lang;
 
 /**
  * SettingsController
  * This controller is used to perform settings in the setting page of knowledgebase.
  *
- * @author     	Ladybird <info@ladybirdweb.com>
+ * @author      Ladybird <info@ladybirdweb.com>
  */
 class SettingsController extends Controller
 {
@@ -106,14 +107,14 @@ class SettingsController extends Controller
             /* Check whether function success or not */
             if ($settings->fill($request->except('logo', 'background'))->save() == true) {
                 /* redirect to Index page with Success Message */
-                return redirect('settings')->with('success', 'Settings Updated Successfully');
+                return redirect()->back()->with('success', Lang::get('lang.settings_updated_successfully'));
             } else {
                 /* redirect to Index page with Fails Message */
-                return redirect('settings')->with('fails', 'Settings can not Updated');
+                return redirect()->back()->with('fails', Lang::get('lang.settings_can_not_updated'));
             }
         } catch (Exception $e) {
             /* redirect to Index page with Fails Message */
-            return redirect('settings')->with('fails', 'Settings can not Updated');
+            return redirect()->back()->with('fails', Lang::get('lang.settings_can_not_updated'));
         }
     }
 
@@ -181,9 +182,9 @@ class SettingsController extends Controller
         $comment = $comment->whereId($id)->first();
         $comment->status = 1;
         if ($comment->save()) {
-            return redirect('comment')->with('success', $comment->name.'-'.'Comment Published');
+            return redirect('comment')->with('success', $comment->name.'-'.Lang::get('lang.comment_published'));
         } else {
-            return redirect('comment')->with('fails', 'Can not Process');
+            return redirect('comment')->with('fails', Lang::get('lang.can_not_process'));
         }
     }
 
@@ -199,9 +200,9 @@ class SettingsController extends Controller
     {
         $comment = $comment->whereId($id)->first();
         if ($comment->delete()) {
-            return redirect('comment')->with('success', $comment->name."'s!".'Comment Deleted');
+            return redirect('comment')->with('success', $comment->name."'s!".Lang::get('lang.comment_deleted'));
         } else {
-            return redirect('comment')->with('fails', 'Can not Process');
+            return redirect('comment')->with('fails', Lang::get('lang.can_not_process'));
         }
     }