update v 1.0.7.5
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@@ -19,6 +19,7 @@ use App\User;
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// classes
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use DB;
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use Exception;
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use Lang;
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/**
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* HelptopicController.
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@@ -52,7 +53,7 @@ class HelptopicController extends Controller
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return view('themes.default1.admin.helpdesk.manage.helptopic.index', compact('topics'));
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} catch (Exception $e) {
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return view('404');
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return redirect()->back()->with('fails', $e->getMessage());
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}
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}
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@@ -90,7 +91,7 @@ class HelptopicController extends Controller
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return view('themes.default1.admin.helpdesk.manage.helptopic.create', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
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} catch (Exception $e) {
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return view('404');
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return redirect()->back()->with('fails', $e->getMessage());
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}
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}
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@@ -119,10 +120,10 @@ class HelptopicController extends Controller
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$topic->fill($request->except('custom_form', 'auto_assign'))->save();
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// $topics->fill($request->except('custom_form','auto_assign'))->save();
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/* redirect to Index page with Success Message */
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return redirect('helptopic')->with('success', 'Helptopic Created Successfully');
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return redirect('helptopic')->with('success', Lang::get('lang.helptopic_created_successfully'));
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} catch (Exception $e) {
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/* redirect to Index page with Fails Message */
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return redirect('helptopic')->with('fails', 'Helptopic can not Create'.'<li>'.$e->errorInfo[2].'</li>');
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return redirect('helptopic')->with('fails', Lang::get('lang.helptopic_can_not_create').'<li>'.$e->getMessage().'</li>');
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}
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}
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@@ -148,10 +149,13 @@ class HelptopicController extends Controller
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$forms = $form->get();
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$slas = $sla->get();
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$priority = $priority->get();
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return view('themes.default1.admin.helpdesk.manage.helptopic.edit', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas'));
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$sys_help_topic = \DB::table('settings_ticket')
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->select('help_topic')
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->where('id', '=', 1)->first();
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return view('themes.default1.admin.helpdesk.manage.helptopic.edit', compact('priority', 'departments', 'topics', 'forms', 'agents', 'slas', 'sys_help_topic'));
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} catch (Exception $e) {
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return redirect('helptopic')->with('fails', '<li>'.$e->errorInfo[2].'</li>');
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return redirect('helptopic')->with('fails', '<li>'.$e->getMessage().'</li>');
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}
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}
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@@ -166,7 +170,6 @@ class HelptopicController extends Controller
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*/
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public function update($id, Help_topic $topic, HelptopicUpdate $request)
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{
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// dd($request);
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try {
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$topics = $topic->whereId($id)->first();
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if ($request->custom_form) {
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@@ -184,11 +187,16 @@ class HelptopicController extends Controller
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$topics->custom_form = $custom_form;
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$topics->auto_assign = $auto_assign;
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$topics->save();
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if ($request->input('sys_help_tpoic') == 'on') {
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\DB::table('settings_ticket')
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->where('id', '=', 1)
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->update(['help_topic' => $id]);
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}
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/* redirect to Index page with Success Message */
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return redirect('helptopic')->with('success', 'Helptopic Updated Successfully');
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return redirect('helptopic')->with('success', Lang::get('lang.helptopic_updated_successfully'));
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} catch (Exception $e) {
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/* redirect to Index page with Fails Message */
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return redirect('helptopic')->with('fails', 'Helptopic can not Update'.'<li>'.$e->errorInfo[2].'</li>');
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return redirect('helptopic')->with('fails', Lang::get('lang.helptopic_can_not_update').'<li>'.$e->getMessage().'</li>');
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}
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}
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@@ -204,45 +212,40 @@ class HelptopicController extends Controller
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{
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$ticket_settings = $ticket_setting->where('id', '=', '1')->first();
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if ($ticket_settings->help_topic == $id) {
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return redirect('departments')->with('fails', 'You cannot delete default department');
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return redirect('departments')->with('fails', Lang::get('lang.you_cannot_delete_default_department'));
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} else {
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$tickets = DB::table('tickets')->where('help_topic_id', '=', $id)->update(['help_topic_id' => $ticket_settings->help_topic]);
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if ($tickets > 0) {
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if ($tickets > 1) {
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$text_tickets = 'Tickets';
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} else {
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$text_tickets = 'Ticket';
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}
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$ticket = '<li>'.$tickets.' '.$text_tickets.' have been moved to default Help Topic</li>';
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$ticket = '<li>'.$tickets.' '.$text_tickets.Lang::get('lang.have_been_moved_to_default_help_topic').' </li>';
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} else {
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$ticket = '';
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}
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$emails = DB::table('emails')->where('help_topic', '=', $id)->update(['help_topic' => $ticket_settings->help_topic]);
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if ($emails > 0) {
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if ($emails > 1) {
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$text_emails = 'Emails';
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} else {
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$text_emails = 'Email';
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}
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$email = '<li>'.$emails.' System '.$text_emails.' have been moved to default Help Topic</li>';
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$email = '<li>'.$emails.' System '.$text_emails.Lang::get('lang.have_been_moved_to_default_help_topic').' </li>';
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} else {
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$email = '';
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}
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$message = $ticket.$email;
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$topics = $topic->whereId($id)->first();
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/* Check whether function success or not */
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try {
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$topics->delete();
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/* redirect to Index page with Success Message */
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return redirect('helptopic')->with('success', 'Helptopic Deleted Successfully'.$message);
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return redirect('helptopic')->with('success', Lang::get('lang.helptopic_deleted_successfully').$message);
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} catch (Exception $e) {
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/* redirect to Index page with Fails Message */
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return redirect('helptopic')->with('fails', 'Helptopic can not Delete'.'<li>'.$e->errorInfo[2].'</li>');
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return redirect('helptopic')->with('fails', Lang::get('lang.helptopic_can_not_update').'<li>'.$e->getMessage().'</li>');
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}
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}
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}
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