cuongpv/faveo
1
0
Fork 0
Code Issues Pull Requests Actions Packages Projects Releases Wiki Activity

ticket link issue in create-ticket template

Browse Source
This commit is contained in:
Vijay Sebastian
2017-05-12 10:41:56 +05:30
parent 0a8118ac46
commit 187f25e474
2 changed files with 23 additions and 7 deletions
Download Patch File Download Diff File Expand all files Collapse all files

28
app/Http/Controllers/Agent/helpdesk/TicketController.php
View File

@@ -49,6 +49,7 @@ use Lang;
use Mail;
use PDF;
use UTC;
use Crypt;
/**
* TicketController.
@@ -526,8 +527,8 @@ class TicketController extends Controller
}
if ($mail == true) {
//dd($thread->purify());
//dd($this->replyContent($request->input('reply_content')));
$encoded_ticketid = Crypt::encrypt($ticket_id);
$link = url('check_ticket/'.$encoded_ticketid);
$this->NotificationController->create($ticket_id, Auth::user()->id, '2');
$this->PhpMailController->sendmail(
$from = $this->PhpMailController->mailfrom('0', $tickets->dept_id),
@@ -540,7 +541,9 @@ class TicketController extends Controller
],
$template_variables = [
'ticket_number' => $ticket_number,
'user' => $username, 'agent_sign' => $agentsign,
'user' => $username,
'agent_sign' => $agentsign,
'system_link'=>$link
]
);
}
@@ -840,11 +843,19 @@ class TicketController extends Controller
} else {
$sign = $company;
}
$encoded_ticketid = Crypt::encrypt($ticketdata->id);
$link = url('check_ticket/'.$encoded_ticketid);
if ($source == 3) {
try {
if ($auto_response == 0) {
//dd($source);
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body], $template_variables = ['agent_sign' => Auth::user()->agent_sign, 'ticket_number' => $ticket_number2]);
$encoded_ticketid = Crypt::encrypt($ticketdata->id);
$link = url('check_ticket/'.$encoded_ticketid);
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket-by-agent', 'body' => $body],
$template_variables = [
'agent_sign' => Auth::user()->agent_sign,
'ticket_number' => $ticket_number2,
'system_link'=>$link,
]);
}
} catch (\Exception $e) {
//dd($e);
@@ -853,7 +864,12 @@ class TicketController extends Controller
$body2 = null;
try {
if ($auto_response == 0) {
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket'], $template_variables = ['user' => $username, 'ticket_number' => $ticket_number2, 'department_sign' => '']);
$this->PhpMailController->sendmail($from = $this->PhpMailController->mailfrom('0', $ticketdata->dept_id), $to = ['name' => $username, 'email' => $emailadd], $message = ['subject' => $updated_subject, 'scenario' => 'create-ticket'],
$template_variables = ['user' => $username,
'ticket_number' => $ticket_number2,
'department_sign' => '',
'system_link'=>$link,
]);
}
} catch (\Exception $e) {
}