testcase

phpunit.xml

@@ -1,36 +1,27 @@
 <?xml version="1.0" encoding="UTF-8"?>
-<phpunit backupGlobals="false"
+<phpunit xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" backupGlobals="false" backupStaticAttributes="false" bootstrap="bootstrap/autoload.php" colors="true" convertErrorsToExceptions="true" convertNoticesToExceptions="true" convertWarningsToExceptions="true" processIsolation="false" stopOnFailure="false" xsi:noNamespaceSchemaLocation="https://schema.phpunit.de/9.3/phpunit.xsd">
-         backupStaticAttributes="false"
+  <coverage includeUncoveredFiles="true">
-         bootstrap="bootstrap/autoload.php"
+    <include>
-         colors="true"
+      <directory suffix=".php">app/</directory>
-         convertErrorsToExceptions="true"
+    </include>
-         convertNoticesToExceptions="true"
+  </coverage>
-         convertWarningsToExceptions="true"
+  <testsuites>
-         processIsolation="false"
+    <testsuite name="all">
-         stopOnFailure="false">
+      <directory>./tests/</directory>
-    <testsuites>
+    </testsuite>
-        <testsuite name="all">
+    <testsuite name="unit">
-            <directory>./tests/</directory>
+      <directory>./tests/Unit</directory>
-        </testsuite>
+    </testsuite>
-        <testsuite name="unit">
+  </testsuites>
-            <directory>./tests/unit</directory>
+  <php>
-        </testsuite>
+    <env name="APP_ENV" value="testing"/>
-    </testsuites>
+
-    <filter>
+    <env name="CACHE_DRIVER" value="array"/>
-        <whitelist addUncoveredFilesFromWhitelist="true">
+    <env name="SESSION_DRIVER" value="array"/>
-            <directory suffix=".php">app/</directory>
+    <env name="QUEUE_CONNECTION" value="sync"/>
-        </whitelist>
+    <env name="MAIL_MAILER" value="mail"/>
-    </filter>
+    <env name="APP_URL" value="http://localhost:8000"/>
-    <php>
+
-        <env name="APP_ENV" value="testing"/> 
+    <env name="DB_INSTALL" value="1"/>
-        <env name="DB_CONNECTION" value="testing"/>
+  </php>
-        <env name="DB_DATABASE" value="testing_db"/>
-        <env name="CACHE_DRIVER" value="array"/>
-        <env name="SESSION_DRIVER" value="array"/>
-        <env name="QUEUE_CONNECTION" value="sync"/>
-        <env name="MAIL_MAILER" value="mail"/>
-        <env name="APP_URL" value="http://localhost:8000"/>
-        <env name="DB_DATABASE" value="testing_db"/>
-        <env name="DB_INSTALL" value="1"/>
-    </php>
 </phpunit>

resources/views/themes/default1/agent/helpdesk/ticket/timeline.blade.php

@@ -1835,7 +1835,6 @@ if ($thread->title != "") {
 
                 $("#alert21").show();
                 $('#message-success2').html(json.result.success);
-                //$('html, body').animate({ scrollTop: $("#inboxactions").offset().top }, 500);
             },
 
                 error: function(json) {

tests/Unit/TicketControllerTest.php

@@ -0,0 +1,207 @@
+<?php
+
+namespace Tests\Unit;
+
+use App\Model\helpdesk\Ticket\Ticket_Thread;
+use App\Model\helpdesk\Ticket\Tickets;
+use App\User;
+use DateTimeZone;
+use Illuminate\Support\Facades\Hash;
+use Illuminate\Support\Facades\Lang;
+use Illuminate\Support\Str;
+use Tests\TestCase;
+use UTC;
+use Faker\Factory as FakerFactory;
+class TicketControllerTest extends TestCase
+{
+    /**
+     * A basic unit test example.
+     *
+     * @return void
+     */
+    public function test_tooltip()
+    {
+        $faker = FakerFactory::create();
+
+        //Create User -> Agent
+
+        //$str = Str::random(10);
+        $str ="demopass";
+        $password = Hash::make($str);
+        $email = $faker->unique()->email();
+        $user = new User([
+            'first_name' => $faker->firstName(),
+            'last_name' => $faker->lastName(),
+            'email' => $email,
+            'user_name' => $faker->unique()->userName(),
+            'password' => $password,
+            'assign_group' => 1,
+            'primary_dpt' => 1,
+            'active' => 1,
+            'role' => 'agent',
+            'agent_tzone'=> 81,
+        ]);
+        $user->save();
+
+        // Check if data is inserted
+        $this->assertDatabaseHas('users',['email'=>$email]);
+
+        // Authenticate as the created user
+        $this->actingAs($user);
+
+        $this->assertAuthenticated();
+
+        // Define the dashboard route name
+         $dashboardRouteName = 'dashboard';
+
+          // Generate the dashboard route URL
+          $dashboardUrl = route($dashboardRouteName);
+
+          // Simulate a GET request to the dashboard route
+          $dashboardResponse = $this->get($dashboardUrl);
+
+          // Assert that the response status code is 200 (OK)
+          $dashboardResponse->assertStatus(200);
+
+
+        // Create a ticket for testing.
+
+        $ticket = new Tickets(
+            [
+                'ticket_number' => 'TEST-0000-000'.$faker->randomDigit(),
+                'user_id'=>$user->id,
+                'priority_id' => 2,
+                'sla' => 2,
+                'help_topic_id' => 1,
+                'status' => 1,
+                'source'=>1,
+            ]
+        );
+
+        $ticket->save();
+        $ticket->dept_id =1;
+        $ticket->save();
+
+
+    //Create Ticket_thread for Testing
+
+        $ticket_thread = new Ticket_Thread(
+            [
+                'ticket_id' => $ticket->id,
+                'user_id' => $user->id,
+                'poster' =>'client',
+                'title' => 'TestCase2',
+                'body' =>'Testing2',
+            ]
+        );
+
+        $ticket_thread->save();
+
+
+         // Make a GET request to the getTooltip
+          $response = $this->get(route('ticket.tooltip', ['ticket_id' => $ticket->id]));
+
+          // Assert that the response status is 200 (OK).
+          $response->assertStatus(200);
+
+          //Accessing Tooltip url
+
+          $url = 'http://127.0.0.1:8000/ticket/tooltip?ticketid='.$ticket->id;
+
+          $result = $this->get(url($url));
+
+        // Define the expected tooltip content
+
+          $expectedTooltip = '';
+
+            $threads = $ticket->thread()->select('user_id', 'poster', 'body')->get();
+            $numThreads = $threads->count();
+
+            foreach ($threads as $thread) {
+                $expectedTooltip .= '<b>' . $thread->user->user_name . ' (' . $thread->poster . ')</b></br>'
+                    . $thread->purify() . '<br><hr>';
+            }
+
+            $expectedTooltip .= 'This ticket has ' . $numThreads . ' threads.';
+
+            // Assert that the response content contains the expected tooltip content
+            $result->assertSee($expectedTooltip,$escaped=false);
+
+
+    }
+
+    //Testing Reply Alert and Last Activity filed
+   public function test_reply()
+    {
+        $faker = FakerFactory::create();
+
+        // Get previously created user to authenticate
+
+        $user = User::latest()->first();
+
+        $this->actingAs($user);
+
+        $this->assertAuthenticated();
+
+        //Get previously created Ticket
+
+        $tickets = Tickets::latest()->first();
+
+        // Define the route URL with the Ticket ID
+
+        $url = route('ticket.thread', ['id' => $tickets->id]);
+
+
+        $response2 = $this->get($url);
+
+        // Assert that the response status is 200 (OK).
+        $response2->assertStatus(200);
+
+
+        // Create fake data for the reply
+
+        $replyData = [
+            'ticket_ID'=>$tickets->id,
+            'reply_content' => $faker->paragraph,
+            'created_at'=>date_default_timezone_set('UTC'),
+            'updated_at'=>date_default_timezone_set('UTC'),
+        ];
+
+        // Make a POST request to the route with the reply data
+        $response3 = $this->post(route('ticket.reply', ['id' => $tickets->id]), $replyData);
+        // Assert that the response has a successful HTTP status code (e.g., 200 OK) or an appropriate status code
+        $response3->assertStatus(200);
+        $response3->assertSee(Lang::get('lang.you_have_successfully_replied_to_your_ticket'));
+
+        //Accessing tickets to check last activity is updated
+
+        $response4 = $this->get(route('ticket2'));
+
+        $response4->assertStatus(200);
+
+       $result_date = $response4->getDate();
+
+       $userTimeZone  = new DateTimeZone("Asia/Kolkata");
+
+    // Convert the DateTime object to the user's time zone
+
+       $result_date = $result_date->setTimezone($userTimeZone);
+
+       $result_date = $result_date->format("d/m/Y H:i:s");
+
+
+       //Converting Updated_at to User Timezone
+
+        $last_thread = Tickets::latest()->first();
+
+        $updated_at = $last_thread->updated_at;
+
+        $expected_date =  UTC::usertimezone($updated_at);
+
+        // Asserting if the last_activity is updated correctly
+
+       $this->assertEquals($expected_date,$result_date);
+
+    }
+}
+