diff --git a/example.env b/example.env
deleted file mode 100644
index 18dbf2e92..000000000
--- a/example.env
+++ /dev/null
@@ -1,18 +0,0 @@
-APP_ENV=production
-APP_DEBUG=false
-APP_KEY=SomeRandomString
-DB_TYPE=
-DB_HOST=
-DB_PORT=
-DB_DATABASE=
-DB_USERNAME=
-DB_PASSWORD=
-DB_INSTALL=%0%
-MAIL_DRIVER=smtp
-MAIL_HOST=mailtrap.io
-MAIL_PORT=2525
-MAIL_USERNAME=null
-MAIL_PASSWORD=null
-CACHE_DRIVER=file
-SESSION_DRIVER=file
-QUEUE_DRIVER=sync
diff --git a/resources/lang/en/lang.php b/resources/lang/en/lang.php
index 25260c1fb..08e7dcdf3 100644
--- a/resources/lang/en/lang.php
+++ b/resources/lang/en/lang.php
@@ -1507,6 +1507,10 @@ return [
      * User Module
      * --------------------------------------------------------------------------------------------
      */
+     'agent_report'                                               =>'Agent Report',
+     'assign_tickets'=>'Assign Tickets',
+     'delete_agent'=>'Delete Agent',
+     'delete_user'=>'Delete User',
      'confirm_deletion'                                           => 'Confirm Deletion',
      'delete_all_content'                                         => ' Delete all content',
      'agent_profile'                                              => 'Agent Profile',
@@ -1523,7 +1527,7 @@ return [
      'role_change_successfully'                                   => 'Role Change Successfully',
      'user_delete_successfully'                                   => 'User Delete Successfully',
      'agent_delete_successfully'                                  => 'Agent Delete Successfully',
-     'select_another_user'                                        => 'Select Another User',
-    'agent_delete_successfully_and_ticket_assign_to_another_user' => 'Agent Delete Successfully And Ticket Assign TO Another User',
+     'select_another_agent'                                        => 'Select Another Agent',
+    'agent_delete_successfully_and_ticket_assign_to_another_agent' => 'Agent Delete Successfully And Ticket Assign TO Another Agent',
 
 ];
diff --git a/resources/views/themes/default1/agent/helpdesk/user/show.blade.php b/resources/views/themes/default1/agent/helpdesk/user/show.blade.php
index a26377510..97af5624d 100644
--- a/resources/views/themes/default1/agent/helpdesk/user/show.blade.php
+++ b/resources/views/themes/default1/agent/helpdesk/user/show.blade.php
@@ -216,7 +216,14 @@ class="active"
                         <button type="button" class="close" data-dismiss="modal" aria-label="Close"><span
                                 aria-hidden="true">&times;</span>
                         </button>
-                        <h4 class="modal-title" id="titleLabel">Delete Agent</h4>
+                         @if($users->role=='user')
+                        <h4 class="modal-title" id="titleLabel">{{Lang::get('lang.delete_user')}}</h4>
+                       @endif 
+                        @if($users->role=='agent')
+                         <h4 class="modal-title" id="titleLabel">{{Lang::get('lang.delete_agent')}}</h4>
+                           @endif
+                       
+                    
                     </div>
 
                     <div class="modal-body">
@@ -879,13 +886,19 @@ class="active"
                 </div><!-- /.col -->          
             </div> <!-- /.row -->
         </div>
-        @if(Auth::user()->role == 'user')
+        @if(Auth::user()->role == 'admin')
         <div class="row">
             <div class="col-md-12">
                 <link type="text/css" href="{{asset("lb-faveo/css/bootstrap-datetimepicker4.7.14.min.css")}}" rel="stylesheet">
                 <div class="box box-info">
                     <div class="box-header with-border">
+                    @if($users->role=='user')
                         <h3 class="box-title">{!! Lang::get('lang.user_report') !!}</h3>
+                       @endif 
+                        @if($users->role=='agent')
+                         <h3 class="box-title">{!! Lang::get('lang.agent_report') !!}</h3>
+                           @endif
+
                     </div>
                     <div class="box-body">
                         <form id="foo">
@@ -943,7 +956,17 @@ class="active"
                                             <style>
                                                 #legend-holder { border: 1px solid #ccc; float: left; width: 25px; height: 25px; margin: 1px; }
                                             </style>
-                                            <div class="col-md-4"><span id="legend-holder" style="background-color: #6C96DF;"></span>&nbsp; <span class="lead"> <span id="total-created-tickets" ></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.created') !!} </span></div> 
+
+                                             @if($users->role=='user')
+
+                                            <div class="col-md-4"><span id="legend-holder" style="background-color: #6C96DF;"></span>&nbsp; <span class="lead"> <span id="total-created-tickets" ></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.created') !!} </span></div>
+                                             @endif 
+                        @if($users->role=='agent')
+                        <div class="col-md-4"><span id="legend-holder" style="background-color: #6C96DF;"></span>&nbsp; <span class="lead"> <span id="total-created-tickets" ></span> {!! Lang::get('lang.assign_tickets') !!}  </span></div>
+                         
+                           @endif
+
+
                                             <div class="col-md-4"><span id="legend-holder" style="background-color: #6DC5B2;"></span>&nbsp; <span class="lead"> <span id="total-reopen-tickets" class="lead"></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.reopen') !!}  </span></div> 
                                             <div class="col-md-4"><span id="legend-holder" style="background-color: #E3B870;"></span>&nbsp; <span class="lead"> <span id="total-closed-tickets" class="lead"></span> {!! Lang::get('lang.tickets') !!} {!! Lang::get('lang.closed') !!}  </span></div> 
                                         </div>