Hello {!! $agent !!},<br/><br/>
A reply been made to ticket {!! $ticket_number !!} <br/>
<br/>
From
Name: {!! $name !!}<br/>
E-mail: {!! $email !!}<br/>
<br/>

<h4 style="background-color:#F3F3F3;padding:20px;border:1px;border-radius:7px;">{!! $content !!}</h4>
<br/>
<br/>
Kind Regards,<br/>
{!! $from !!}